Job Title ED, IT & Operations Division Ops & IT Job Overview

Reports to CIO Group IT • Responsible for establishing the Bank’s technical vision and leading all aspects of
banks technology development
Supervises • N/A Unit N/A • Also responsible for managing the Bank's technology resources and support
facilities, local, wide, wireless, Internet, and Intranet networks, telephone, and all
related software programs.
• Plans, organizes, and controls the Bank's day-to-day IT resource activities,
collaborates with all-important stakeholders
• Ensures the Bank's environment is secure and stable, commensurate with the best
interest of shareholders, customers, employees, and the public
Functions & Responsibilities Key Performance Indicators Skills / Competence Requirements
Required Knowledge, Skills and Abilities
• Develop technical aspects of the company’s strategy to ensure alignment with its business • Effectiveness of
• Knowledge of Enterprise level Platforms
goals technological strategies
and OS (Solaris, HP-UX,IBM AIX,
• Responsible for digitizing the banking operations. developed in improving
Servers & Shared Storage
• Reduction in cost of operations by leveraging the digital shift. the Bank’s processes
technologies)
• Maintaining competitive advantage over peers on digital banking and leveraging the Digital and operations
• Knowledge of platforms and tools, such
Ecosystem as ASP.NET MVC 5, C#, sequel serve
• Degree to which the
• Optimizing and managing the technology network in a manner it delivers high efficiency with database, Visual Studio, and Microsoft
sufficient resilience and yet managing costs effectively Bank’s technologies are
used efficiently, Azure
• Identifying needs and ensuring ideal software solutions are developed in a timely manner to • Good knowledge and proficiency of
profitably and securely
help increase operational efficiency and also leading edge products Oracle Database
• Develop and maintain overall framework of IT policies, standards and strategies that will • Quantity and quality of • Good knowledge and proficiency in
empower business and people to deliver on their commitments to the strategy and budgets new systems and Microsoft SQL Server database
• As part of business continuity plan, ensure that there is no failure in business operations and infrastructure developed • In-depth knowledge in the following
appropriate DR plans are in place and regularly tested for readiness for unforeseen and areas:
unexpected events which can impact the business continuity. • Effectiveness of o Network architecture
• Will have a pivotal role in supporting the business departments and meeting their needs in a business continuity o Big data engineering
time bound manner strategies implemented o Information security management
• Define the priorities, objectives and targets that underpins what contributes to delivery of value o Security engineering
to business aligned with best practices and standards o Web software development
• Identify security threats, formulate strategies and methods to mitigate the threats • Advanced technological skill set and a
• Developing long term plans to sustain and support the business, anticipating the future trends demonstrated history with technology
• Lead strategic insight and overview of business case justifications and ROI analysis for IT • Knowledge of technological trends to
spending and initiatives build strategy
• Ensure total quality management through uniform processes and procedures • Understanding of budgets and
• Ensure efficiency in process / operations across the Bank business-planning
• Discover and implement new technologies that yield competitive advantage • Ability to conduct technological
• Help departments use technology profitably analyses and research
• Supervise system infrastructure to ensure functionality and efficiency • Excellent communication skills
• Build quality assurance and data protection processes • Leadership and organizational abilities
• Monitor KPIs and IT budgets to assess technological performance • Strategic thinking
• Use stakeholders’ feedback to inform necessary improvements and adjustments to technology • Problem-solving aptitude
• Communicate technology strategy to partners and investors
Professional Requirements
Qualification Master’s degree in Computer Science or related field; MBA is a plus

Professional Qualification Certified Associate in Project Management (CAPM), Certified in the Governance of Enterprise IT
(CGEIT), COBIT 5 Foundation Certification, CompTIA Project+, Information Technology
Infrastructure Library (ITIL), PMI Agile Certified Practitioner (PMI-ACP), Six Sigma Certification
TOGAF 9 Certification
Minimum Experience • 6 years Proven experience as a CTO or similar leadership role
• 8 years working in a technological role
• 5 years’ managerial experience