Mahesh Choudhary 636 486 4383

([email protected])

Professional Summary:
 Business Analyst with 7 plus years of experience in the fields of Business Analysis, Project
Management, Requirement gathering, Data modeling, System Architecture, Feasibility studies,
Scope Documents, Object Oriented Analysis, Software Validation and Process Re-engineering
of web-based and Client-Server applications.
 Exposed to diverse business processes, which includes Insurance, Financial, Banking and
Pharmaceutical sectors.
 Offers a Unique combination of engineering skills along with sound Business Knowledge for
the technology driven industries.
 Experience in Project Planning, Resource and Task Allocation and Monitoring
 Experience in Credit Card Management System and risk analysis in Card management system.
 Extensive working knowledge of Sarbanes-Oxley Act (SOX) and Health Insurance Portability and
Accountability Compliance Act (HIPAA).
 Proven expertise in creating UML diagrams, Flowcharts, Screen Mockups and Systems
Requirements Specifications, Test Plans.
 Expertise in using requirements tracking and business modeling tools like Rational RequisitePro,
Rational Rose, Rational Enterprise Suite, MS Visio.
 Experienced with interfacing stakeholders and management with excellent communication and
interpersonal skills.
 Experience in designing, administering and maintaining SQL & Oracle Databases. Thorough working
knowledge of SQL*Plus & PL/SQL.
 In depth knowledge of Software Development Life Cycle (SDLC) with thorough understanding of
various phases like Requirements Analysis, Design, Development and Testing.
 Practical knowledge of Rational Unified Process (RUP) as iterative SDLC with implementation of all
four phases: Inception, Elaboration, Construction and Transition.
 Strong project management skills including Planning, Scheduling, Monitoring and Budgeting with
experience in Gap Analysis, Risk Analysis, and Effort Estimation.
 Working knowledge of Requirement Gathering by conducting personal interviews, developing
questionnaire, brainstorming, conducting Joint Application Development (JAD) sessions, or role
playing to get a better understanding of client business processes and creating requirements
Traceability Matrix for tracking the requirements.
 Experience in prioritizing outstanding defects based on business requirements and allowing sufficient
time frame to ensure accuracy using the ClearQuest and version controlling using ClearCase.
 Experience in building templates, graphical analysis charts and statistical reports using MS Excel.
 Experience in statistical process control (SPC)
 Conducting User Acceptance Testing (UAT) with business users.
 Developing test plans, test cases for system testing using TestDirector and TestManager.
 Experienced in implementing quality assurance techniques and testing solutions using automation
tools from Mercury Interactive.
 Experience in GUI, Functional and Web Testing both with manual testing and automation testing
using tools as WinRunner & LoadRunner
 Flexible, Innovative and able to thrive in a fast paced, growth-oriented and time-critical environment.
Also, experienced in providing post production maintenance support once the product is in the use.
 Strong Analytical and Problem Solving skills, Multi-Tasking abilities, with proven experience in
utilizing people and process knowledge to assist enterprises in making critical decisions.
 Effective communicator with excellent skills in making Business Presentations, Documentation,
Writing and Developing Business Reports.

Technical Skills:
 UML Diagram Tools: Rational Rose / Microsoft Visio
 IDE Tools: Rational Rose, Rational RequisitePro, Rational ClearCase, Rational ClearQuest, MS
Project, MS Visio
 GUI Tools: Microsoft Office Suite (98/2000/XP/2003), Adobe Acrobat
 Web Tools: Dream Weaver, Microsoft Front Page
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 Testing Tools: Quick Test Pro 8.0, Win Runner 6.0/7.0, Load Runner 6.0/7.0.
 Programming Languages: C, JavaScript, PL/SQL, HTML, DHTML, VB Script.
 Operating System:  Windows 95/98/NT/2000/XP, UNIX.
 Business Analyst Skills: Rational Unified Process (RUP), Software Development Life Cycle
(SDLC), Object Oriented Analysis and Design (OOAD), Unified Modeling Language (UML), Joint
Application Development (JAD) sessions, Rapid Application Development (RAD) technique, Gap
Analysis.

Education:
 Masters Business Administration , Systems
 Bachelors in Engineering , Computer Science

Professional Experience:
Higgins Finance, KY Sep ’06-Present
Sr.Business Analyst
Higgins Finance is a financial services and banking corporation committed to serving consumers and mid-
sized businesses. The project at Higgins Finance involved enhancement to their Online Banking features.
The main focus of the project was to upgrade the existing system by enhancing the functionality like
Online Bill Pay, User Interface Change, Check Images, Search Functionality, and Online Money
Transfers between different accounts, Pending Transfer and get more information for any transaction.
Online Bill Pay gives customers access to view and pay bill online. Higgins Finance customers will sign
up for Bill Pay via Online Banking enrollment through Customer Information View. Existing service
customers can also modify their Bill Pay funding accounts.

Responsibilities:
 Gathered requirements from the Stake Holders and followed the UML based methods using Rational
Rose for Business Modeling.
 Managed all the requirements in Rational Requisite Pro, making requirements available to all team
members.
 Project Coordinator, responsibilities included financial planning, scheduling tasks and monitoring
progress of the project.
 Develop methods and procedures for controlling costs, increasing efficiency and ensuring
quality.
 Coordinate and lead project team meetings to drive project goals and objectives
 Developed Project Status Metrics for weekly evaluation of Project Status, and analyzed the impact of
the open issues and Change Request on the Project Plan.
 Followed an RUP structured approach to organize requirements into logical groupings of essential
Business processes, Business rules and FIX protocols, and information needs, and insures that
critical requirements are not missed.
 Prepared Automated reports using the data that available in the SQL server for various
Analysis (conversions, enhancements, reports, forms etc)
 Identified Use Cases from the Functional requirements and wrote Use Case Specifications and
created Business process workflow diagrams (Activity diagrams, Sequence diagrams, Collaboration
diagrams) in Rational Rose.
 Integrated Rational Requisite Pro with Rational Clear Quest and Rational Rose to provide all
teams visibility and maintain tractability among requirements, use cases and change requests.
 Conducted JAD Sessions to develop an architectural solution that the application meets the Business
requirements, resolve open issues, and change requests.
 Implemented Sarbanes-Oxley Act (SOX) and provided documentation through project management
methodologies.
 Experience in Credit Risk Management system
 Participated in project phase end reviews and was responsible for SOX statements and reports
compliance.
 Experience in writing Test plans, defining Test cases, developing and maintaining Test scripts,
Test Conditions, Reporting and Analyzing bugs, interaction with team members in fixing the errors
 Extensive experience in Black Box & White-Box Testing, Smoke testing for Web, Data Base and
Client server Applications
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 Assisted creation, execution and documentation of Master test plan, UAT, Test suites, Test data and
Test cases.
 Responsible for tracking and resolving various project issues using MS Excel and MS Project.
Environment: MS SQL, MS Visio, UML, RUP, Rational Rose, MS Project, MS office XP suite, Windows
XP, WinRunner 7.0, TestDirector 7.0.

LabCorp, NC Jan’06-Aug’06
Business Analyst/Project Coordinator
Customized an off the shelf supplemental Billing software that generated HIPAA compliant claims, to
Laboratory Corporation of America patient data management system (in the process of adding HIPPA
compliant security features to its online billing system).

Responsibilities:
 Analyzed, designed, and implemented web applications for Risk Managers to assess insurance
applications.
 Responsible for the functional study and analysis of the business requirements, UML state chart
diagrams, flow charts, business process and designing data elements.
 Presented to large groups a review of all analysis, ad-hoc reports and made suggestions for new
processes that would benefit the organization.
 Researched and purchased software and hardware technologies and ensured network security as
per HIPAA standards.
 Implemented HIPAA compliant transaction formats.

 Responsible for streamlining business processes through analysis, design, and documentation of
new processes and applications including risk assessments and mitigations, and creation of process
flows (VISIO flow design) and change enabling quality controls.
 Gathered Business Requirements, interacted with the Users, Designers, Developers, Project
Manager, and SMEs to get a better understanding of the Business Processes, and analyzed and
optimized the process.
 Data collection and data analysis based on the identified Metrics framework for projects across
organization using SQL to retrieve the data.
 Created UML Diagrams including Use Cases Diagrams, Activity Diagrams/State Chart Diagrams,
Sequence Diagrams, Collaboration Diagrams, Deployment Diagrams, Data Flow Diagrams (DFD),
ER Diagrams, and Web Page Mock-Ups using Rational Rose and MS Visio, and defined Business
Process Model and Data Process Model.
 Used the Unified Change Management (UCM) tool, Rational ClearQuest to maintain and track the
Stakeholder-requested enhancements and changes.
 Used Rational ClearCase, a Configuration Management tool, to maintain different builds of the
application with description about all changes and versions.
 Integrated Rational Requisite Pro with Rose, ClearQuest, and ClearCase to provide visibility to
teams, tractability among requirements, use cases, change requests, and configure changes.
 Document Unit Testing and Integration Testing results for various deliverables. Prepare TPRs
(Test Program report) to identify various developments / process related issues/ risk.
 As a Project Coordinator, responsibilities included financial planning, scheduling tasks and monitoring
progress of the project.
 Developed Project Status Metrics for weekly evaluation of Project Status, and analyzed the impact of
the open issues and Change Request on the Project Plan.
 Identified and documented Issues, Risks, and Gaps, and their descriptions and impact, and provided
recommendations and alternatives.
Environment: Rational Suite (RUP, UML with Rational Rose, Rational Requisite pro, Clear Quest,
Rational Robot, Clear Case), MS-Visio, Windows XP.

Workers Equity, (Private Banking Network)Dubai, UAE Oct ’04 - Dec ‘05
Business System Analyst
Project Description: Automated Payroll and Money Transfer System through Cash Dispensing Machine
(CDM) for overseas workers working for Construction Companies in UAE. Workers are provided with a
salary card for withdrawal of salary from the CDM at their Camp. They are able to set the amount to be

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remitted to their home country through the CDM. This system is approved by the government of UAE as
this plays an important role in Anti Money Laundering System. To maintain the transaction details a system
was developed.

Responsibilities:
 Implementation of a country wide new GPRS and VPN Infrastructure for running centralized ATM
controlling system.
 Created business process analysis and translating results into system requirements,
communicating non-technical business details to the executive staff while supplying the technical
requirements and details to the development staff.
 Involved in analyzing the financial reports.
 Created requirements documentation and Uses Cases for the application
 Used SQL, SQL Developer and TOAD to retrieve the data to create the Business Test Cases.
 As a Business Analyst, responsible for creating business flow diagrams and work flow diagrams for
the developers for effective project plans
 Conducted needs assessments with clients to create detailed business reports, and communicate
specification to programmers to ensure ability to complete projects within required deadlines
 Defined functional and technical requirements, modeled business processes while applying
structured and object-oriented analytic techniques
 Managed Object-Oriented Analysis, Design, and Development projects using a true OOP
programming language that provides multiple inheritance, encapsulation, specialization, inference,
backward-chaining, and forward-chaining
 Developed an analysis model that includes entity classes, use class diagram, sequence diagram,
that provide the development team a view of the requirement.
 Involved in defining the scope of marketing projects, requirements gathering and GAP analysis.
 Conducted joint requirements planning sessions as a facilitator to gather requirements from the
business and marketing teams.
 Extension of Reach System to Construction companies for capturing employee information
electronic Data.
 Involved in User Acceptance Test (UAT) and gave valid recommendations to the users.
 Successfully handled the testing assignment at team level and as an individual.
 Roll out of IT services to new companies to have their employee information electronic.
 Prepare and review various functional specifications / Gap Analysis documents for reports and
Forms (correspondence)
 Created SDLC (System Development Life Cycle) plan for project progress using Microsoft
Project.

Al Futtaim Tech, Dubai March 0’3- Sep 0’4

Description:
Al-Futtaim Tech maintains the IT division in Al-Futtaim group and all the information, communications,
software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services
to the group is provided. Such content is provided by Al-Futtaim as a convenience to its customers and to
the general public.

Responsibilities:
 Involved in the analysis and design of the As-Is system and in gathering more functional
requirements for the To-Be system that would support the business process. Involved in defining the
business processes between the process-to-system relationship using UML and Use Case diagrams.
 Participating on a software development team to work on an existing system to handle customers’
requests via the phone and fax. The goal of the project is to improve the current business processes
(BPI) to work more effectively. The primary audiences included consumers, stakeholders, business
users and general users.
 Serving as a liaison between the lines of business and the project team and assisted the business in
identifying, understanding, and documenting their business needs.

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 Working with different stakeholders to gather Business and Functional requirements and
converting them to technical requirements.
 Drive operational excellence by advocating systems and process applications of re-engineering,
change management, technology and continuous improvement efforts.
 Conducted Workflow, Process Diagram and Gap Analysis to derive requirements for automation
process.
 Working with In-process checking, line clearance data maintenance, and following company
regulation in various stages in production.
 Involved in UI requirement and Data Modeling sessions.
 Working with Architects and Team Leads for defining the interfaces for middle ware system to
communicate with external EAI tools.
 Responsible for facilitating and arranging Conference Calls, JAD Sessions, Business Interviews.
 Reporting and presenting key components and milestones to Top Management.
 Working with developers, testers, business users, stakeholders at various levels and different stages
of the SDLC.
 Handling various projects, prioritizing, specifying timelines, reporting and interacting with clients
and end users.
 Prepared and presented weekly Project Status Reports to senior management using MS Visio.
 Participated in all Defect Review meetings and Quality Assurance meetings.
Environment : MS Office, MS Visio, Oracle, Crystal reports, toad

Uni Tech Systems, Chennai March 0’2 – Feb 0’3

Description:
Uni Tech Systems is subsidiary company for United India Insurance Company to support in the filed of
Information Technology. United India has grown by leaps and bounds and has 18300 work force spread
across 1340 offices providing insurance cover to more than 10 million policy holders. The Company has
variety of insurance products to provide insurance cover from bullock carts to satellites.
Responsibilities:
 Interacted with the stakeholders by interviewing them, by preparing questionnaire and getting
feedback.
 Communicated Project Requirements, Business Issues, Solution and made recommendation.
 Responsible for defining the scope of the project, gathering business requirements, doing gap
analysis and documenting them textually or within models.
 Supported IT unit creating functional specification documents for the design, development and
implementation of strategic projects.
 Analyzed and documented Business requirements and detail design of the software for full
understanding of the business.
 Supported the assigned project manager with creating detailed project plans and assisting in
developing, scheduling and tracking project timelines.
 Gathering and documenting the requirements that are critical to the business mission and using
those requirements to design application software.
 Created use case scenarios and documented work flow and business process.
 Used RequisitePro to document requirements, associated change requests with requirements and
connected requirements with Use cases.
 Prepared the UML Use Cases using Rational Rose.
 Used MS Visio for flow-charting, process model and architectural design of the application.
 Documented business workflows textually as well as in UML diagrams according to RUP for the
stakeholder review.
 Participated in JAD sessions to allow different stakeholders to communicate their perspectives with
each other, resolve any issues and come to an agreement quickly.
 Involved in maintaining and managing different versions of Documents using Rational ClearCase.
 Conducted FRS and URS reviews and walkthroughs with the designers, developers and
stakeholders.

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 Performed feasibility, adaptability study and risk analysis to identify the business critical areas from
the user perspective.
Environment: RUP, Rational Requisite Pro, Rational Rose, MS Visio, Test Director

Hindustan Lever Ltd., Chennai April 0’1 – Feb 0’2

Description:
http://www.hllrsnet.com is the portal for the FMCG Sales & Distribution, Supply Chain and is used for
gathering data on sales numbers
Responsibilities:
 In charge of configuration in the Supply Chain Management system in RSNET Project
 Generating reports from the data in the required format in Business Objects (BO).
 Eliciting requirements and mapping the requirements with Client /Technical quality management
requirement of the project or account on the foundation of established quality management
processes in line for ISO, CMM and Six Sigma.
 Customizing processes or conducting Business process Reengineering (BPR) as per the
conclusions drawn out of the process study and gap analysis activity.
 Contributing and assisting in the creation and implementation of the processes for the complete
system life cycle – Requirement, Design, Integration, and Testing.
 Data collection and data analysis based on the identified Metrics framework for projects across
organization.
 Implement and monitoring trade programs to ensure their maximum effectiveness to increase sales
by gathering the data from the market.
 Developed an analysis model that includes entity classes, use class diagram, sequence diagram,
that provide the development team a view of the requirement
 Contributing to the annual cycle planning process by providing and gathering information from the
local market to ensure the relevance of the plan and distributors understanding.
 Creating Promotions for product-customer location combinations-includes the Basic Set-up and
then planning and creating the promotion for product location combination or locations alone.
 Monitoring and responding to this planned promotion during validity period- includes the
response logic for the planned promotions. This is covered by defining the patterns.
 Closing the promotions- The closure process allows deactivating promotions during validity or at
the end of validity. The planned promotions will be allowed to reside in the system for a defined
period thereafter these will be deleted.
 Experience in CRM systems.
 Documentation of the User Manual.
 Was involved in the team for training end-users in configuration and transactions.
Environment : MS Office, Visual Basic 6.0, Oracle8i, Business Objects

Lucas TVS, Chennai Jul 0’0 – Dec 0’0

Description : This project comprises two user groups namely the Dealer and the Admin. The dealers
from various areas enter the details regarding the failure of a part, based on the return type which may be
a Customer return or Road return or Service return or Lispart. The user has the option of attaching or
detaching the images of the defects. Admin deals with setting up the password, allocating the starting and
ending job card numbers. It also deals with exporting data & getting a back up of the data. The dealer can
download the details regarding the job card. Dealers can also approve or reject a Job card after Enquiry.
Reports of Job card are generated based on dates and where done using Crystal Reports.

Responsibilities:
 Design and Creation of Database in SQL Server.
 Designing of all Master screens for the System.
 Report Creation using Crystal Reports.
 Enhancement of the system to higher version.
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Environment : Visual Basic 6.0,Oracle8i,Crystal reports

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