Airtel's strengths include its experience as a renowned telecom company operating in 20 countries, high brand equity as an Indian pioneer, and extensive infrastructure network across India through partnerships. However, Airtel also faces weaknesses such as high debt from acquisitions, struggling African operations, and outsourced dependencies. Opportunities exist in strategic partnerships, market development, expanding 4G services, and advancing LTE technology. Threats include regulatory changes, intense competition lowering prices and margins, and potential subscriber losses through India's mobile number portability policy.
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Swot Analysis
Airtel's strengths include its experience as a renowned telecom company operating in 20 countries, high brand equity as an Indian pioneer, and extensive infrastructure network across India through partnerships. However, Airtel also faces weaknesses such as high debt from acquisitions, struggling African operations, and outsourced dependencies. Opportunities exist in strategic partnerships, market development, expanding 4G services, and advancing LTE technology. Threats include regulatory changes, intense competition lowering prices and margins, and potential subscriber losses through India's mobile number portability policy.
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SWOT ANALYSIS
STRENGTHS
1. Renowned Telecom company: Airtel has 19+ years of rich experience in
telecom industry they have travelled far to become world’s 2 nd largest telecom operator overseas with operations in nearly 20 countries. 2. High Brand Equity: It is one of the pioneer brands in telecommunication having a high brand recall and with an increasing subscriber base. In month of June 2021 airtel subscription was increased by 38.1 lakh 3. Extensive infrastructure: With the formation of Indus tower & due to its partnership with Idea & Vodafone, the infrastructure of Airtel has extended in all parts of the country resulting into nationwide penetration. 4. Strategic Alliances: The Company has top notch stakeholders, namely Sony Ericsson, Nokia, SingTel, and in 2019 Apple. Such strategic alliances boost the brand equity and the bottom line of the company.
WEAKNESSES
1. Outsourced Operations: Outsourcing operations helped Airtel in lowering
its cost. But on the other hand, they are running the risk of being dependent on some other companies which may affect its operations. 2. Venturing into African operations: Although it’s been 11 years that Airtel has acquired Zain’s Africa business which cover’s 15 countries in Africa, but Airtel is still struggling to turn around the unit which was bought at 10.7 billion dollars. 3. High Debt: With its acquisitions turning out to bad investment, and credit being high and margins being low, Airtel group is under high debt. Airtel does not have as deep pockets as Vodafone. OPPORTUNITIES
1. Strategic Partnership: Partnering with smart phone companies is going to
be a smart strategy as far as MNP (mobile number portability in India) is concerned. This will ensure fixed cash flows in the future and a higher customer base. 2. Market Development: With aggressive competition in the telecom industry & shrinking margins, venturing out in new markets/developing economies will prove fruitful for the company. 3. Untapped geography of the current market: Although airtel is currently providing 4G services, but these services are limited to specific geographical locations. Expansion of these services to most of its regions where its quality of network is low can be improve which will help the company get more margins and customers. 4. LTE: The whole wireless world is moving towards LTE (long term evolution or 4G). LTE for mobile broadband can be a good solution for India where fixed broadband penetration is otherwise low. Airtel has taken the lead with this version of LTE in 4 cities, but deployment needs to catch up pace. Despite a weak LTE ecosystem in India, Airtel should portray itself as the surround of that technology.
THREATS
1. Government Regulatory Framework: Due to less spectrum (signal towers)
and change in the government policies on a regular basis, it is a potential threat to the stability & existence of this industry thereby affecting the players. 2. Competition: Price war in the home market and declining margins due to this is adversely affecting the overall business of the group. 3. MNP (Mobile number portability): MNP gives the customer independence to change the service provider while retaining the number and as Airtel charges are premium over other service providers, it can reduce the subscribers of the company.