It Project Management Notes
It Project Management Notes
The job pattern of an IT company engaged in software development can be seen split in two parts:
Software Creation
Software Project Management
A project is well-defined task, which is a collection of several operations done in order to achieve
a goal (for example, software development and delivery). A Project can be characterized as:
Therefore, software project management is essential to incorporate user requirements along with
budget and time constraints.
A project manager closely monitors the development process, prepares and executes various
plans, arranges necessary and adequate resources, maintains communication among all team
members in order to address issues of cost, budget, resources, time, quality and customer
satisfaction.
Managing People
Project Planning
Scope Management
Project Estimation
Project Planning
Software project planning is task, which is performed before the production of software actually
starts. It is there for the software production but involves no concrete activity that has any
direction connection with software production; rather it is a set of multiple processes, which
facilitates software production. Project planning may include the following:
Scope Management
It defines the scope of project; this includes all the activities, process need to be done in order to
make a deliverable software product. Scope management is essential because it creates boundaries
of the project by clearly defining what would be done in the project and what would not be done.
This makes project to contain limited and quantifiable tasks, which can easily be documented and
in turn avoids cost and time overrun.
For an effective management accurate estimation of various measures is a must. With correct
estimation managers can manage and control the project more efficiently and effectively.
Effort estimation
The managers estimate efforts in terms of personnel requirement and man-hour required
to produce the software. For effort estimation software size should be known. This can
either be derived by managers’ experience, organization’s historical data or software size
can be converted into efforts by using some standard formulae.
Time estimation
Once size and efforts are estimated, the time required to produce the software can be
estimated. Efforts required is segregated into sub categories as per the requirement
specifications and interdependency of various components of software. Software tasks are
divided into smaller tasks, activities or events by Work Breakthrough Structure (WBS).
The tasks are scheduled on day-to-day basis or in calendar months.
The sum of time required to complete all tasks in hours or days is the total time invested
to complete the project.
Cost estimation
This might be considered as the most difficult of all because it depends on more elements
than any of the previous ones. For estimating project cost, it is required to consider -
o Size of software
o Software quality
Project manager can estimate the listed factors using two broadly recognized techniques –
Decomposition Technique
This technique assumes the software as a product of various compositions.
Line of Code Estimation is done on behalf of number of line of codes in the software
product.
Function Points Estimation is done on behalf of number of function points in the software
product.
Empirical Estimation Technique
This technique uses empirically derived formulae to make estimation.These formulae are based
0on LOC or FPs.
Putnam Model
This model is made by Lawrence H. Putnam, which is based on Norden’s frequency
distribution (Rayleigh curve). Putnam model maps time and efforts required with software
size.
COCOMO
COCOMO stands for COnstructive COst MOdel, developed by Barry W. Boehm. It
divides the software product into three categories of software: organic, semi-detached and
embedded.
Project Scheduling
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IT PROJECT MANAGEMENT
@2016
P0roject Scheduling in a project refers to roadmap of all activities to be done with specified order
and within time slot allotted to each activity. Project managers tend to define various tasks, and
project milestones and them arrange them keeping various factors in mind. They look for tasks
lie in critical path in the schedule, which are necessary to complete in specific manner (because
of task interdependency) and strictly within the time allocated. Arrangement of tasks which lies
out of critical path are less likely to impact over all schedule of the project.
The resources are available in limited quantity and stay in the organization as a pool of assets.
The shortage of resources hampers the development of project and it can lag behind the schedule.
Allocating extra resources increases development cost in the end. It is therefore necessary to
estimate and allocate adequate resources for the project.
Identification - Make note of all possible risks, which may occur in the project.
Categorize - Categorize known risks into high, medium and low risk intensity as per their
possible impact on the project.
Manage - Analyze the probability of occurrence of risks at various phases. Make plan to
avoid or face risks. Attempt to minimize their side-effects.
Monitor - Closely monitor the potential risks and their early symptoms. Also monitor the
effects of steps taken to mitigate or avoid them.
Project Execution & Monitoring
In this phase, the tasks described in project plans are executed according to their schedules.
Execution needs monitoring in order to check whether everything is going according to the plan.
Monitoring is observing to check the probability of risk and taking measures to address the risk
or report the status of various tasks.
Activity Monitoring - All activities scheduled within some task can be monitored on day-
to-day basis. When all activities in a task are completed, it is considered as complete.
Status Reports - The reports contain status of activities and tasks completed within a given
time frame, generally a week. Status can be marked as finished, pending or work-in-
progress etc.
Milestones Checklist - Every project is divided into multiple phases where major tasks are
performed (milestones) based on the phases of SDLC. This milestone checklist is prepared
once every few weeks and reports the status of milestones.
Project Communication Management
Communication can be oral or written. Communication management process may have the
following steps:
Planning - This step includes the identifications of all the stakeholders in the project and
the mode of communication among them. It also considers if any additional communication
facilities are required.
Sharing - After determining various aspects of planning, manager focuses on sharing
correct information with the correct person on correct time. This keeps every one involved
the project up to date with project progress and its status.
Feedback - Project managers use various measures and feedback mechanism and create
status and performance reports. This mechanism ensures that input from various
stakeholders is coming to the project manager as their feedback.
Closure - At the end of each major event, end of a phase of SDLC or end of the project
itself, administrative closure is formally announced to update every stakeholder by sending
email, by distributing a hardcopy of document or by other mean of effective
communication.
After closure, the team moves to next phase or project.
Configuration Management
Configuration management is a process of tracking and controlling the changes in software in
terms of the requirements, design, functions and development of the product.
IEEE defines it as “the process of identifying and defining the items in the system, controlling
the change of these items throughout their life cycle, recording and reporting the status of items
and change requests, and verifying the completeness and correctness of items”.
Generally, once the SRS is finalized there is less chance of requirement of changes from user. If
they occur, the changes are addressed only with prior approval of higher management, as there is
a possibility of cost and time overrun.
Baseline
Change Control
Change control is function of configuration management, which ensures that all changes made to
software system are consistent and made as per organizational rules and regulations.
Identification - A change request arrives from either internal or external source. When
change request is identified formally, it is properly documented.
Validation - Validity of the change request is checked and its handling procedure is
confirmed.
Analysis - The impact of change request is analyzed in terms of schedule, cost and
required efforts. Overall impact of the prospective change on system is analyzed.
Control - If the prospective change either impacts too many entities in the system or it is
unavoidable, it is mandatory to take approval of high authorities before change is
incorporated into the system. It is decided if the change is worth incorporation or not. If it
is not, change request is refused formally.
Execution - If the previous phase determines to execute the change request, this phase
take appropriate actions to execute the change, does a thorough revision if necessary.
Close request - The change is verified for correct implementation and merging with the
rest of the system. This newly incorporated change in the software is documented properly
and the request is formally is closed.
Gantt Chart
Gantt charts was devised by Henry Gantt (1917). It represents project schedule with respect to
time periods. It is a horizontal bar chart with bars representing activities and time scheduled for
the project activities.
PERT Chart
PERT (Program Evaluation & Review Technique) chart is a tool that depicts project as network
diagram. It is capable of graphically representing main events of project in both parallel and
consecutive way. Events, which occur one after another, show dependency of the later event over
the previous one.
Events are shown as numbered nodes. They are connected by labeled arrows depicting sequence
of tasks in the project.
Resource Histogram
The events are arranged according to their earliest possible start time. Path between start and end
node is critical path which cannot be further reduced and all events require to be executed in same
order.
Requirement Engineering
The process to gather the software requirements from client, analyze and document them is known
as requirement engineering.
The goal of requirement engineering is to develop and maintain sophisticated and descriptive
‘System Requirements Specification’ document.
Feasibility Study
Requirement Gathering
Software Requirement Specification
Software Requirement Validation
Let us see the process briefly -
Feasibility study
When the client approaches the organization for getting the desired product developed, it comes
up with rough idea about what all functions the software must perform and which all features are
expected from the software.
Referencing to this information, the analysts does a detailed study about whether the desired
system and its functionality are feasible to develop.
This feasibility study is focused towards goal of the organization. This study analyzes whether
the software product can be practically materialized in terms of implementation, contribution of
project to organization, cost constraints and as per values and objectives of the organization. It
explores technical aspects of the project and product such as usability, maintainability,
productivity and integration ability.
Requirement Gathering
If the feasibility report is positive towards undertaking the project, next phase starts with gathering
requirements from the user. Analysts and engineers communicate with the client and end-users
to know their ideas on what the software should provide and which features they want the software
to include.
SRS defines how the intended software will interact with hardware, external interfaces, speed of
operation, response time of system, portability of software across various platforms,
maintainability, speed of recovery after crashing, Security, Quality, Limitations etc.
The requirements received from client are written in natural language. It is the responsibility of
system analyst to document the requirements in technical language so that they can be
comprehended and useful by the software development team.
Requirements gathering - The developers discuss with the client and end users and know
their expectations from the software.
Organizing Requirements - The developers prioritize and arrange the requirements in
order of importance, urgency and convenience.
Negotiation & discussion - If requirements are ambiguous or there are some conflicts in
requirements of various stakeholders, if they are, it is then negotiated and discussed with
stakeholders. Requirements may then be prioritized and reasonably compromised.
The requirements come from various stakeholders. To remove the ambiguity and
conflicts, they are discussed for clarity and correctness. Unrealistic requirements are
compromised reasonably.
Documentation - All formal & informal, functional and non-functional requirements are
documented and made available for next phase processing.
Requirement Elicitation Techniques
Requirements Elicitation is the process to find out the requirements for an intended software
system by communicating with client, end users, system users and others who have a stake in the
software system development.
Interviews
Questionnaires
A document with pre-defined set of objective questions and respective options is handed over to
all stakeholders to answer, which are collected and compiled.
A shortcoming of this technique is, if an option for some issue is not mentioned in the
questionnaire, the issue might be left unattended.
Task analysis
Team of engineers and developers may analyze the operation for which the new system is
required. If the client already has some software to perform certain operation, it is studied and
requirements of proposed system are collected.
Domain Analysis
Every software falls into some domain category. The expert people in the domain can be a great
help to analyze general and specific requirements.
Brainstorming
An informal debate is held among various stakeholders and all their inputs are recorded for further
requirements analysis.
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IT PROJECT MANAGEMENT
@2016
Prototyping
Prototyping is building user interface without adding detail functionality for user to interpret the
features of intended software product. It helps giving better idea of requirements. If there is no
software installed at client’s end for developer’s reference and the client is not aware of its own
requirements, the developer creates a prototype based on initially mentioned requirements. The
prototype is shown to the client and the feedback is noted. The client feedback serves as an input
for requirement gathering.
Observation
Team of experts visit the client’s organization or workplace. They observe the actual working of
the existing installed systems. They observe the workflow at client’s end and how execution
problems are dealt. The team itself draws some conclusions which aid to form requirements
expected from the software.
Clear
Correct
Consistent
Coherent
Comprehensible
Modifiable
Verifiable
Prioritized
Unambiguous
Traceable
Credible source
Software Requirements
Functional Requirements
Requirements, which are related to functional aspect of software fall into this category.
They define functions and functionality within and from the software system.
EXAMPLES -
Security
Logging
Storage
Configuration
Performance
Cost
Interoperability
Flexibility
Disaster recovery
Accessibility
Requirements are categorized logically as
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IT PROJECT MANAGEMENT
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Must Have : Software cannot be said operational without them.
Should have : Enhancing the functionality of software.
Could have : Software can still properly function with these requirements.
Wish list : These requirements do not map to any objectives of software.
While developing software, ‘Must have’ must be implemented, ‘Should have’ is a matter of
debate with stakeholders and negation, whereas ‘could have’ and ‘wish list’ can be kept for
software updates.
easy to operate
quick in response
effectively handling operational errors
providing simple yet consistent user interface
User acceptance majorly depends upon how user can use the software. UI is the only way for
users to perceive the system. A well performing software system must also be equipped with
attractive, clear, consistent and responsive user interface. Otherwise the functionalities of
software system can not be used in convenient way. A system is said be good if it provides means
to use it efficiently. User interface requirements are briefly mentioned below -
Content presentation
Easy Navigation
Simple interface
Responsive
Consistent UI elements
Feedback mechanism
Default settings
Purposeful layout
Strategical use of color and texture.
Provide help information
Software Metrics provide measures for various aspects of software process and software product.
Software measures are fundamental requirement of software engineering. They not only help to
control the software development process but also aid to keep quality of ultimate product
excellent.
According to Tom DeMarco, a (Software Engineer), “You cannot control what you cannot
measure.” By his saying, it is very clear how important software measures are.
Size Metrics - LOC (Lines of Code), mostly calculated in thousands of delivered source
code lines, denoted as KLOC.
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IT PROJECT MANAGEMENT
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Function Point Count is measure of the functionality provided by the software. Function
Point count defines the size of functional aspect of software.
Complexity Metrics - McCabe’s Cyclomatic complexity quantifies the upper bound of the
number of independent paths in a program, which is perceived as complexity of the
program or its modules. It is represented in terms of graph theory concepts by using control
flow graph.
Quality Metrics - Defects, their types and causes, consequence, intensity of severity and
their implications define the quality of product.
The number of defects found in development process and number of defects reported by
the client after the product is installed or delivered at client-end, define quality of product.
Process Metrics - In various phases of SDLC, the methods and tools used, the company
standards and the performance of development are software process metrics.
Resource Metrics - Effort, time and various resources used, represents metrics for resource
measurement.
Software Design
Software design is a process to transform user requirements into some suitable form, which helps
the programmer in software coding and implementation.
Software design is the first step in SDLC (Software Design Life Cycle), which moves the
concentration from problem domain to solution domain. It tries to specify how to fulfill the
requirements mentioned in SRS.
Modular design unintentionally follows the rules of ‘divide and conquer’ problem-solving
strategy this is because there are many other benefits attached with the modular design of a
software.
Advantage of modularization:
It is necessary for the programmers and designers to recognize those modules, which can be made
parallel execution.
Example
The spell check feature in word processor is a module of software, which runs along side the word
processor itself.
Cohesion
Cohesion is a measure that defines the degree of intra-dependability within elements of a module.
The greater the cohesion, the better is the program design.
Co-incidental cohesion - It is unplanned and random cohesion, which might be the result
of breaking the program into smaller modules for the sake of modularization. Because it is
unplanned, it may serve confusion to the programmers and is generally not-accepted.
Logical cohesion - When logically categorized elements are put together into a module, it
is called logical cohesion.
Temporal Cohesion - When elements of module are organized such that they are
processed at a similar point in time, it is called temporal cohesion.
Content coupling - When a module can directly access or modify or refer to the content
of another module, it is called content level coupling.
Common coupling- When multiple modules have read and write access to some global
data, it is called common or global coupling.
Control coupling- Two modules are called control-coupled if one of them decides the
function of the other module or changes its flow of execution.
Stamp coupling- When multiple modules share common data structure and work on
different part of it, it is called stamp coupling.
Data coupling- Data coupling is when two modules interact with each other by means of
passing data (as parameter). If a module passes data structure as parameter, then the
receiving module should use all its components.
Ideally, no coupling is considered to be the best.
Design Verification
The output of software design process is design documentation, pseudo codes, detailed logic
diagrams, process diagrams, and detailed description of all functional or non-functional
requirements.
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IT PROJECT MANAGEMENT
@2016
The next phase, which is the implementation of software, depends on all outputs mentioned
above.
It is then becomes necessary to verify the output before proceeding to the next phase. The early
any mistake is detected, the better it is or it might not be detected until testing of the product. If
the outputs of design phase are in formal notation form, then their associated tools for verification
should be used otherwise a thorough design review can be used for verification and validation.
By structured verification approach, reviewers can detect defects that might be caused by
overlooking some conditions. A good design review is important for good software design,
accuracy and quality.
Software analysis and design includes all activities, which help the transformation of requirement
specification into implementation. Requirement specifications specify all functional and non-
functional expectations from the software. These requirement specifications come in the shape of
human readable and understandable documents, to which a computer has nothing to do.
Software analysis and design is the intermediate stage, which helps human-readable requirements
to be transformed into actual code.
Let us see few analysis and design tools used by software designers:
There is a prominent difference between DFD and Flowchart. The flowchart depicts flow of
control in program modules. DFDs depict flow of data in the system at various levels. DFD does
not contain any control or branch elements.
Types of DFD
Data Flow Diagrams are either Logical or Physical.
Logical DFD - This type of DFD concentrates on the system process, and flow of data in
the system.For example in a Banking software system, how data is moved between
different entities.
Entities - Entities are source and destination of information data. Entities are represented
by a rectangles with their respective names.
Process - Activities and action taken on the data are represented by Circle or Round-
edged rectangles.
Data Storage - There are two variants of data storage - it can either be represented as a
rectangle with absence of both smaller sides or as an open-sided rectangle with only one
side missing.
Data Flow - Movement of data is shown by pointed arrows. Data movement is shown
from the base of arrow as its source towards head of the arrow as destination.
Levels of DFD
Level 0 - Highest abstraction level DFD is known as Level 0 DFD, which depicts the
entire information system as one diagram concealing all the underlying details. Level 0
DFDs are also known as context level DFDs.
Level 2 - At this level, DFD shows how data flows inside the modules mentioned in Level
1.
Higher level DFDs can be transformed into more specific lower level DFDs with deeper
level of understanding unless the desired level of specification is achieved.
Structure Charts
Structure chart is a chart derived from Data Flow Diagram. It represents the system in more detail
than DFD. It breaks down the entire system into lowest functional modules, describes functions
and sub-functions of each module of the system to a greater detail than DFD.
Structure chart represents hierarchical structure of modules. At each layer a specific task is
performed.
Jump - An arrow is shown pointing inside the module to depict that the control will jump
Control flow - A directed arrow with filled circle at the end represents control flow.
HIPO Diagram
HIPO (Hierarchical Input Process Output) diagram is a combination of two organized method to
analyze the system and provide the means of documentation. HIPO model was developed by IBM
in year 1970.
HIPO diagram represents the hierarchy of modules in the software system. Analyst uses HIPO
diagram in order to obtain high-level view of system functions. It decomposes functions into sub-
functions in a hierarchical manner. It depicts the functions performed by system.
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IT PROJECT MANAGEMENT
@2016
HIPO diagrams are good for documentation purpose. Their graphical representation makes it
easier for designers and managers to get the pictorial idea of the system structure.
In contrast to IPO (Input Process Output) diagram, which depicts the flow of control and data in
a module, HIPO does not provide any information about data flow or control flow.
Example
Both parts of HIPO diagram, Hierarchical presentation and IPO Chart are used for structure
design of software program as well as documentation of the same.
Structured English
Most programmers are unaware of the large picture of software so they only rely on what their
managers tell them to do. It is the responsibility of higher software management to provide
accurate information to the programmers to develop accurate yet fast code.
Hence, analysts and designers of the software come up with tools such as Structured English. It
is nothing but the description of what is required to code and how to code it. Structured English
helps the programmer to write error-free code.
Other form of methods, which use graphs or diagrams, may are sometimes interpreted differently
by different people. Here, both Structured English and Pseudo-Code tries to mitigate that
understanding gap.
Structured English is the It uses plain English words in structured programming paradigm. It is
not the ultimate code but a kind of description what is required to code and how to code it. The
following are some tokens of structured programming.
IF-THEN-ELSE,
DO-WHILE-UNTIL
Analyst uses the same variable and data name, which are stored in Data Dictionary, making it
much simpler to write and understand the code.
Example
We take the same example of Customer Authentication in the online shopping environment. This
procedure to authenticate customer can be written in Structured English as:
Enter Customer_Name
SEEK Customer_Name in Customer_Name_DB file
IF Customer_Name found THEN
Call procedure USER_PASSWORD_AUTHENTICATE()
ELSE
PRINT error message
Call procedure NEW_CUSTOMER_REQUEST()
ENDIF
Pseudo-Code
Pseudo code is written more close to programming language. It may be considered as augmented
programming language, full of comments and descriptions.
Pseudo code avoids variable declaration but they are written using some actual programming
language’s constructs, like C, Fortran, Pascal etc.
Pseudo code contains more programming details than Structured English. It provides a method to
perform the task, as if a computer is executing the code.
Example
Program to print Fibonacci up to n numbers.
Decision Tables
A Decision table represents conditions and the respective actions to be taken to address them, in
a structured tabular format.
It is a powerful tool to debug and prevent errors. It helps group similar information into a single
table and then by combining tables it delivers easy and convenient decision-making.
Example
Let us take a simple example of day-to-day problem with our Internet connectivity. We begin by
identifying all problems that can arise while starting the internet and their respective possible
solutions.
We list all possible problems under column conditions and the prospective actions under column
Actions.
Conditions/Actions Rules
Shows Connected N N N N Y Y Y Y
Opens Website Y N Y N Y N Y N
Do no action
ER Model is best used for the conceptual design of database. ER Model can be represented as
follows :
Entity - An entity in ER Model is a real world being, which has some properties
called attributes. Every attribute is defined by its corresponding set of values,
called domain.
For example, Consider a school database. Here, a student is an entity. Student has various
attributes like name, id, age and class etc.
Mapping cardinalities:
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IT PROJECT MANAGEMENT
@2016
o one to one
o one to many
o many to one
o many to many
Data Dictionary
Data dictionary is the centralized collection of information about data. It stores meaning and
origin of data, its relationship with other data, data format for usage etc. Data dictionary has
rigorous definitions of all names in order to facilitate user and software designers.
Data dictionary is often referenced as meta-data (data about data) repository. It is created along
with DFD (Data Flow Diagram) model of software program and is expected to be updated
whenever DFD is changed or updated.
Data dictionary provides a way of documentation for the complete database system in one place.
Validation of DFD is carried out using data dictionary.
Contents
Data dictionary should contain information about the following
Data Flow
Data Structure
Data Elements
Data Stores
Data Processing
Data Flow is described by means of DFDs as studied earlier and represented in algebraic form as
described.
= Composed of
() Optional
+ And
[/] Or
Example
Address = House No + (Street / Area) + City + State
Data Elements
Data elements consist of Name and descriptions of Data and Control Items, Internal or External
data stores etc. with the following details:
Primary Name
Secondary Name (Alias)
Use-case (How and where to use)
Content Description (Notation etc. )
Supplementary Information (preset values, constraints etc.)
Data Store
It stores the information from where the data enters into the system and exists out of the system.
The Data Store may include -
Files
o Internal to software.
o External to software but on the same machine.
o External to software and system, located on different machine.
Tables
o Naming convention
o Indexing property
Data Processing
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IT PROJECT MANAGEMENT
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There are two types of Data Processing:
There are multiple variants of software design. Let us study them briefly:
Structured Design
Structured design is a conceptualization of problem into several well-organized elements of
solution. It is basically concerned with the solution design. Benefit of structured design is, it gives
better understanding of how the problem is being solved. Structured design also makes it simpler
for designer to concentrate on the problem more accurately.
Structured design is mostly based on ‘divide and conquer’ strategy where a problem is broken
into several small problems and each small problem is individually solved until the whole
problem is solved.
The small pieces of problem are solved by means of solution modules. Structured design emphasis
that these modules be well organized in order to achieve precise solution.
These modules are arranged in hierarchy. They communicate with each other. A good structured
design always follows some rules for communication among multiple modules, namely -
A good structured design has high cohesion and low coupling arrangements.
Function oriented design inherits some properties of structured design where divide and conquer
methodology is used.
This design mechanism divides the whole system into smaller functions, which provides means
of abstraction by concealing the information and their operation.. These functional modules can
share information among themselves by means of information passing and using information
available globally.
Another characteristic of functions is that when a program calls a function, the function changes
the state of the program, which sometimes is not acceptable by other modules. Function oriented
design works well where the system state does not matter and program/functions work on input
rather than on a state.
Design Process
The whole system is seen as how data flows in the system by means of data flow
diagram.
DFD depicts how functions changes data and state of entire system.
The entire system is logically broken down into smaller units known as functions on the
basis of their operation in the system.
Each function is then described at large.
Object Oriented Design
Object oriented design works around the entities and their characteristics instead of functions
involved in the software system. These design strategies focuses on entities and its characteristics.
The whole concept of software solution revolves around the engaged entities.
Objects - All entities involved in the solution design are known as objects. For example,
person, banks, company and customers are treated as objects. Every entity has some
attributes associated to it and has some methods to perform on the attributes.
In the solution design, attributes are stored as variables and functionalities are defined by
means of methods or procedures.
Encapsulation - In OOD, the attributes (data variables) and methods (operation on the
data) are bundled together is called encapsulation. Encapsulation not only bundles
important information of an object together, but also restricts access of the data and
methods from the outside world. This is called information hiding.
Inheritance - OOD allows similar classes to stack up in hierarchical manner where the
lower or sub-classes can import, implement and re-use allowed variables and methods
from their immediate super classes. This property of OOD is known as inheritance. This
makes it easier to define specific class and to create generalized classes from specific
ones.
Polymorphism - OOD languages provide a mechanism where methods performing
similar tasks but vary in arguments, can be assigned same name. This is called
polymorphism, which allows a single interface performing tasks for different types.
Depending upon how the function is invoked, respective portion of the code gets
executed.
Design Process
Software design process can be perceived as series of well-defined steps. Though it varies
according to design approach (function oriented or object oriented, yet It may have the following
steps involved:
A solution design is created from requirement or previous used system and/or system
sequence diagram.
Objects are identified and grouped into classes on behalf of similarity in attribute
characteristics.
Class hierarchy and relation among them is defined.
Application framework is defined.
Software Design Approaches
Here are two generic approaches for software designing:
Top-down design takes the whole software system as one entity and then decomposes it to achieve
more than one sub-system or component based on some characteristics. Each sub-system or
component is then treated as a system and decomposed further. This process keeps on running
until the lowest level of system in the top-down hierarchy is achieved.
Top-down design starts with a generalized model of system and keeps on defining the more
specific part of it. When all components are composed the whole system comes into existence.
Top-down design is more suitable when the software solution needs to be designed from scratch
and specific details are unknown.
Bottom-up Design
The bottom up design model starts with most specific and basic components. It proceeds with
composing higher level of components by using basic or lower level components. It keeps
creating higher level components until the desired system is not evolved as one single component.
With each higher level, the amount of abstraction is increased.
Bottom-up strategy is more suitable when a system needs to be created from some existing
system, where the basic primitives can be used in the newer system.
Both, top-down and bottom-up approaches are not practical individually. Instead, a good
combination of both is used.
User interface is the front-end application view to which user interacts in order to use the software.
User can manipulate and control the software as well as hardware by means of user interface.
Today, user interface is found at almost every place where digital technology exists, right from
computers, mobile phones, cars, music players, airplanes, ships etc.
User interface is part of software and is designed such a way that it is expected to provide the user
insight of the software. UI provides fundamental platform for human-computer interaction.
Attractive
Simple to use
Responsive in short time
Clear to understand
Consistent on all interfacing screens
UI is broadly divided into two categories:
CLI provides a command prompt, the place where the user types the command and feeds to the
system. The user needs to remember the syntax of command and its use. Earlier CLI were not
programmed to handle the user errors effectively.
CLI Elements
Command Prompt - It is text-based notifier that is mostly shows the context in which the
user is working. It is generated by the software system.
Cursor - It is a small horizontal line or a vertical bar of the height of line, to represent
position of character while typing. Cursor is mostly found in blinking state. It moves as
the user writes or deletes something.
Typically, GUI is more resource consuming than that of CLI. With advancing technology, the
programmers and designers create complex GUI designs that work with more efficiency, accuracy
and speed.
Every graphical component provides a way to work with the system. A GUI system has following
elements such as:
Window - An area where contents of application are displayed. Contents in a window can
be displayed in the form of icons or lists, if the window represents file structure. It is easier
for a user to navigate in the file system in an exploring window. Windows can be
minimized, resized or maximized to the size of screen. They can be moved anywhere on
the screen. A window may contain another window of the same application, called child
window.
Tabs - If an application allows executing multiple instances of itself, they appear on the
screen as separate windows. Tabbed Document Interface has come up to open multiple
documents in the same window. This interface also helps in viewing preference panel in
application. All modern web-browsers use this feature.
Menu - Menu is an array of standard commands, grouped together and placed at a visible
place (usually top) inside the application window. The menu can be programmed to appear
or hide on mouse clicks.
Cursor - Interacting devices such as mouse, touch pad, digital pen are represented in GUI
as cursors. On screen cursor follows the instructions from hardware in almost real-time.
Cursors are also named pointers in GUI systems. They are used to select menus, windows
and other application features.
Dialogue Box - It is a child window that contains message for the user and request for
some action to be taken. For Example: Application generate a dialogue to get confirmation
from user to delete a file.
Text-Box - Provides an area for user to type and enter text-based data.
Buttons - They imitate real life buttons and are used to submit inputs to the software.
Check-box - Functions similar to list-box. When an option is selected, the box is marked
as checked. Multiple options represented by check boxes can be selected.
List-box - Provides list of available items for selection. More than one item can be
selected.
Sliders
Combo-box
Data-grid
Drop-down list
User Interface Design Activities
There are a number of activities performed for designing user interface. The process of GUI
design and implementation is alike SDLC. Any model can be used for GUI implementation
among Waterfall, Iterative or Spiral Model.
A model used for GUI design and development should fulfill these GUI specific steps.
COMPILED BY DANIEL ONDIGO
IT PROJECT MANAGEMENT
@2016
GUI Requirement Gathering - The designers may like to have list of all functional and
non-functional requirements of GUI. This can be taken from user and their existing
software solution.
User Analysis - The designer studies who is going to use the software GUI. The target
audience matters as the design details change according to the knowledge and competency
level of the user. If user is technical savvy, advanced and complex GUI can be
incorporated. For a novice user, more information is included on how-to of software.
Task Analysis - Designers have to analyze what task is to be done by the software
solution. Here in GUI, it does not matter how it will be done. Tasks can be represented in
hierarchical manner taking one major task and dividing it further into smaller sub-tasks.
Tasks provide goals for GUI presentation. Flow of information among sub-tasks
determines the flow of GUI contents in the software.
GUI Design & implementation - Designers after having information about requirements,
tasks and user environment, design the GUI and implements into code and embed the GUI
with working or dummy software in the background. It is then self-tested by the
developers.
GUI implementation tools provide powerful array of GUI controls. For software customization,
designers can change the code accordingly.
There are different segments of GUI tools according to their different use and platform.
Example
Mobile GUI, Computer GUI, Touch-Screen GUI etc. Here is a list of few tools which come handy
to build GUI:
FLUID
AppInventor (Android)
LucidChart
Wavemaker
Visual Studio
User Interface Golden rules
The following rules are mentioned to be the golden rules for GUI design, described by
Shneiderman and Plaisant in their book (Designing the User Interface).
Enable frequent users to use short-cuts - The user’s desire to reduce the number of
interactions increases with the frequency of use. Abbreviations, function keys, hidden
commands, and macro facilities are very helpful to an expert user.
Design dialog to yield closure - Sequences of actions should be organized into groups
with a beginning, middle, and end. The informative feedback at the completion of a group
of actions gives the operators the satisfaction of accomplishment, a sense of relief, the
signal to drop contingency plans and options from their minds, and this indicates that the
way ahead is clear to prepare for the next group of actions.
Offer simple error handling - As much as possible, design the system so the user will
not make a serious error. If an error is made, the system should be able to detect it and
offer simple, comprehensible mechanisms for handling the error.
Permit easy reversal of actions - This feature relieves anxiety, since the user knows that
errors can be undone. Easy reversal of actions encourages exploration of unfamiliar
options. The units of reversibility may be a single action, a data entry, or a complete group
of actions.
Support internal locus of control - Experienced operators strongly desire the sense that
they are in charge of the system and that the system responds to their actions. Design the
system to make users the initiators of actions rather than the responders.
The term complexity stands for state of events or things, which have multiple interconnected links
and highly complicated structures. In software programming, as the design of software is realized,
the number of elements and their interconnections gradually emerge to be huge, which becomes
too difficult to understand at once.
Software design complexity is difficult to assess without using complexity metrics and measures.
Let us see three important software complexity measures.
Parameter Meaning
When we select source file to view its complexity details in Metric Viewer, the following result
is seen in Metric Report:
n Vocabulary n1 + n2
N Size N1 + N2
If we compare two programs of same size, the one with more decision-making statements will be
more complex as the control of program jumps frequently.
Draw an arc
Draw an arc.
V(G) = e – n + 2
Where
e is total number of edges
COMPILED BY DANIEL ONDIGO
IT PROJECT MANAGEMENT
@2016
n is total number of nodes
e = 10
n=8
Cyclomatic Complexity = 10 - 8 + 2
=4
Function Point
It is widely used to measure the size of software. Function Point concentrates on functionality
provided by the system. Features and functionality of the system are used to measure the software
complexity.
Function point counts on five parameters, named as External Input, External Output, Logical
Internal Files, External Interface Files, and External Inquiry. To consider the complexity of
software each parameter is further categorized as simple, average or complex.
External Input
Every unique input to the system, from outside, is considered as external input. Uniqueness of
input is measured, as no two inputs should have same formats. These inputs can either be data or
control parameters.
External Output
All output types provided by the system are counted in this category. Output is considered unique
if their output format and/or processing are unique.
External Inquiry
An inquiry is a combination of input and output, where user sends some data to inquire about as
input and the system responds to the user with the output of inquiry processed. The complexity
of a query is more than External Input and External Output. Query is said to be unique if its input
and output are unique in terms of format and data.
Simple - if query needs low processing and yields small amount of output data
Complex - if query needs high process and yields large amount of output data
Each of these parameters in the system is given weightage according to their class and complexity.
The table below mentions the weightage given to each parameter:
Outputs 4 5 7
Enquiry 3 4 6
Files 7 10 15
Interfaces 5 7 10
The table above yields raw Function Points. These function points are adjusted according to the
environment complexity. System is described using fourteen different characteristics:
Data communications
Distributed processing
Performance objectives
Operation configuration load
Transaction rate
Online data entry,
End user efficiency
Online update
Complex processing logic
Re-usability
Installation ease
Operational ease
Multiple sites
Desire to facilitate changes
These characteristics factors are then rated from 0 to 5, as mentioned below:
No influence
Incidental
Moderate
Then,
Cost = $ / FP
Quality = Errors / FP
Productivity = FP / person-month
SOFTWARE IMPLEMENTATION
In this chapter, we will study about programming methods, documentation and challenges in
software implementation.
Structured Programming
In the process of coding, the lines of code keep multiplying, thus, size of the software increases.
Gradually, it becomes next to impossible to remember the flow of program. If one forgets how
software and its underlying programs, files, procedures are constructed it then becomes very
difficult to share, debug and modify the program. The solution to this is structured programming.
It encourages the developer to use subroutines and loops instead of using simple jumps in the
code, thereby bringing clarity in the code and improving its efficiency Structured programming
also helps programmer to reduce coding time and organize code properly.
Structured programming states how the program shall be coded. Structured programming uses
three main concepts:
Modular Programming - While programming, the code is broken down into smaller
group of instructions. These groups are known as modules, subprograms or subroutines.
Modular programming based on the understanding of top-down analysis. It discourages
jumps using ‘goto’ statements in the program, which often makes the program flow non-
traceable. Jumps are prohibited and modular format is encouraged in structured
programming.
Functional Programming
Functional programming is style of programming language, which uses the concepts of
mathematical functions. A function in mathematics should always produce the same result on
receiving the same argument. In procedural languages, the flow of the program runs through
procedures, i.e. the control of program is transferred to the called procedure. While control flow
is transferring from one procedure to another, the program changes its state.
Pure functions - These functions do not include destructive updates, that is, they do not
affect any I/O or memory and if they are not in use, they can easily be removed without
hampering the rest of the program.
λ-calculus - Most functional programming languages use λ-calculus as their type systems.
λ-expressions are executed by evaluating them as they occur.
Common Lisp, Scala, Haskell, Erlang and F# are some examples of functional programming
languages.
Programming style
Programming style is set of coding rules followed by all the programmers to write the code. When
multiple programmers work on the same software project, they frequently need to work with the
program code written by some other developer. This becomes tedious or at times impossible, if
all developers do not follow some standard programming style to code the program.
An appropriate programming style includes using function and variable names relevant to the
intended task, using well-placed indentation, commenting code for the convenience of reader and
overall presentation of code. This makes the program code readable and understandable by all,
which in turn makes debugging and error solving easier. Also, proper coding style helps ease the
documentation and updation.
Coding Guidelines
Practice of coding style varies with organizations, operating systems and language of coding
itself.
Naming conventions - This section defines how to name functions, variables, constants
and global variables.
Indenting - This is the space left at the beginning of line, usually 2-8 whitespace or single
tab.
Operators - Defines the rules of writing mathematical, assignment and logical operators.
For example, assignment operator ‘=’ should have space before and after it, as in “x = 2”.
Control Structures - The rules of writing if-then-else, case-switch, while-until and for
control flow statements solely and in nested fashion.
Line length and wrapping - Defines how many characters should be there in one line,
mostly a line is 80 characters long. Wrapping defines how a line should be wrapped, if is
too long.
Functions - This defines how functions should be declared and invoked, with and without
parameters.
Variables - This mentions how variables of different data types are declared and defined.
Comments - This is one of the important coding components, as the comments included
in the code describe what the code actually does and all other associated descriptions. This
section also helps creating help documentations for other developers.
Software Documentation
Software documentation is an important part of software process. A well written document
provides a great tool and means of information repository necessary to know about software
process. Software documentation also provides information about how to use the product.
Source of this document can be previously stored data about the software, already running
software at the client’s end, client’s interview, questionnaires and research. Generally it
is stored in the form of spreadsheet or word processing document with the high-end
software management team.
This documentation works as foundation for the software to be developed and is majorly
used in verification and validation phases. Most test-cases are built directly from
requirement documentation.
These documents work as repository for developers to implement the software. Though
these documents do not give any details on how to code the program, they give all
necessary information that is required for coding and implementation.
There are various automated tools available and some comes with the programming
language itself. For example java comes JavaDoc tool to generate technical
documentation of code.
User documentation - This documentation is different from all the above explained. All
previous documentations are maintained to provide information about the software and its
development process. But user documentation explains how the software product should
work and how it should be used to get the desired results.
Version Management - Every time a new software is issued to the customer, developers
have to maintain version and configuration related documentation. This documentation
needs to be highly accurate and available on time.
Target-Host - The software program, which is being developed in the organization, needs
to be designed for host machines at the customers end. But at times, it is impossible to
design a software that works on the target machines.
Software Testing is evaluation of the software against requirements gathered from users and
system specifications. Testing is conducted at the phase level in software development life cycle
or at module level in program code. Software testing comprises of Validation and Verification.
Software Validation
Validation is process of examining whether or not the software satisfies the user requirements. It
is carried out at the end of the SDLC. If the software matches requirements for which it was made,
it is validated.
Validation ensures the product under development is as per the user requirements.
Validation answers the question – "Are we developing the product which attempts all that
user needs from this software ?".
Errors - These are actual coding mistakes made by developers. In addition, there is a
difference in output of software and desired output, is considered as an error.
Fault - When error exists fault occurs. A fault, also known as a bug, is a result of an error
which can cause system to fail.
Failure - failure is said to be the inability of the system to perform the desired task. Failure
occurs when fault exists in the system.
Manual - This testing is performed without taking help of automated testing tools. The
software tester prepares test cases for different sections and levels of the code, executes
the tests and reports the result to the manager.
Manual testing is time and resource consuming. The tester needs to confirm whether or
not right test cases are used. Major portion of testing involves manual testing.
Automated This testing is a testing procedure done with aid of automated testing tools.
The limitations with manual testing can be overcome using automated test tools.
A test needs to check if a webpage can be opened in Internet Explorer. This can be easily done
with manual testing. But to check if the web-server can take the load of 1 million users, it is quite
impossible to test manually.
Testing Approaches
Tests can be conducted based on two approaches –
Functionality testing
Implementation testing
When functionality is being tested without taking the actual implementation in concern it is
known as black-box testing. The other side is known as white-box testing where not only
functionality is tested but the way it is implemented is also analyzed.
Exhaustive tests are the best-desired method for a perfect testing. Every single possible value in
the range of the input and output values is tested. It is not possible to test each and every value in
real world scenario if the range of values is large.
Black-box testing
It is carried out to test functionality of the program. It is also called ‘Behavioral’ testing. The
tester in this case, has a set of input values and respective desired results. On providing input, if
the output matches with the desired results, the program is tested ‘ok’, and problematic otherwise.
In this testing method, the design and structure of the code are not known to the tester, and testing
engineers and end users conduct this test on the software.
Equivalence class - The input is divided into similar classes. If one element of a class
passes the test, it is assumed that all the class is passed.
Boundary values - The input is divided into higher and lower end values. If these values
pass the test, it is assumed that all values in between may pass too.
COMPILED BY DANIEL ONDIGO
IT PROJECT MANAGEMENT
@2016
Cause-effect graphing - In both previous methods, only one input value at a time is tested.
Cause (input) – Effect (output) is a testing technique where combinations of input values
are tested in a systematic way.
State-based testing - The system changes state on provision of input. These systems are
tested based on their states and input.
White-box testing
It is conducted to test program and its implementation, in order to improve code efficiency or
structure. It is also known as ‘Structural’ testing.
In this testing method, the design and structure of the code are known to the tester. Programmers
of the code conduct this test on the code.
Control-flow testing - The purpose of the control-flow testing to set up test cases which
covers all statements and branch conditions. The branch conditions are tested for both
being true and false, so that all statements can be covered.
Data-flow testing - This testing technique emphasis to cover all the data variables
included in the program. It tests where the variables were declared and defined and where
they were used or changed.
Testing Levels
Testing itself may be defined at various levels of SDLC. The testing process runs parallel to
software development. Before jumping on the next stage, a stage is tested, validated and verified.
Unit Testing
While coding, the programmer performs some tests on that unit of program to know if it is error
free. Testing is performed under white-box testing approach. Unit testing helps developers decide
that individual units of the program are working as per requirement and are error free.
Integration Testing
Even if the units of software are working fine individually, there is a need to find out if the units
if integrated together would also work without errors. For example, argument passing and data
updation etc.
System Testing
The software is compiled as product and then it is tested as a whole. This can be accomplished
using one or more of the following tests:
Functionality testing - Tests all functionalities of the software against the requirement.
Performance testing - This test proves how efficient the software is. It tests the
effectiveness and average time taken by the software to do desired task. Performance
testing is done by means of load testing and stress testing where the software is put under
high user and data load under various environment conditions.
Security & Portability - These tests are done when the software is meant to work on
various platforms and accessed by number of persons.
Acceptance Testing
When the software is ready to hand over to the customer it has to go through last phase of testing
where it is tested for user-interaction and response. This is important because even if the software
matches all user requirements and if user does not like the way it appears or works, it may be
rejected.
Alpha testing - The team of developer themselves perform alpha testing by using the
system as if it is being used in work environment. They try to find out how user would
react to some action in software and how the system should respond to inputs.
Regression Testing
Whenever a software product is updated with new code, feature or functionality, it is tested
thoroughly to detect if there is any negative impact of the added code. This is known as regression
testing.
Testing Documentation
Testing documents are prepared at different stages -
Before Testing
Testing starts with test cases generation. Following documents are needed for reference –
Test Policy document - This describes how far testing should take place before releasing
the product.
Test Strategy document - This mentions detail aspects of test team, responsibility matrix
and rights/responsibility of test manager and test engineer.
Test Case document - This document contains list of tests required to be conducted. It
includes Unit test plan, Integration test plan, System test plan and Acceptance test plan.
Test description - This document is a detailed description of all test cases and procedures
to execute them.
Test logs - This document contains test logs for every test case report.
After Testing
The following documents may be generated after testing :
Test summary - This test summary is collective analysis of all test reports and logs. It
summarizes and concludes if the software is ready to be launched. The software is released
under version control system if it is ready to launch.
Software quality assurance - These are software development process monitoring means,
by which it is assured that all the measures are taken as per the standards of organization.
This monitoring is done to make sure that proper software development methods were
followed.
Software quality control - This is a system to maintain the quality of software product.
It may include functional and non-functional aspects of software product, which enhance
the goodwill of the organization. This system makes sure that the customer is receiving
quality product for their requirement and the product certified as ‘fit for use’.
Software audit - This is a review of procedure used by the organization to develop the
software. A team of auditors, independent of development team examines the software
process, procedure, requirements and other aspects of SDLC. The purpose of software
audit is to check that software and its development process, both conform standards, rules
and regulations.
Client Requirements - Over the time, customer may ask for new features or functions in
the software.
Host Modifications - If any of the hardware and/or platform (such as operating system)
of the target host changes, software changes are needed to keep adaptability.
Organization Changes - If there is any business level change at client end, such as
reduction of organization strength, acquiring another company, organization venturing
into new business, need to modify in the original software may arise.
Types of maintenance
In a software lifetime, type of maintenance may vary based on its nature. It may be just a routine
maintenance tasks as some bug discovered by some user or it may be a large event in itself based
on maintenance size or nature. Following are some types of maintenance based on their
characteristics:
Adaptive Maintenance - This includes modifications and updations applied to keep the
software product up-to date and tuned to the ever changing world of technology and
business environment.
Perfective Maintenance - This includes modifications and updates done in order to keep
the software usable over long period of time. It includes new features, new user
requirements for refining the software and improve its reliability and performance.
Cost of Maintenance
On an average, the cost of software maintenance is more than 50% of all SDLC phases. There are
various factors, which trigger maintenance cost go high, such as:
Analysis - The modification is analyzed for its impact on the system including safety and
security implications. If probable impact is severe, alternative solution is looked for. A set
of required modifications is then materialized into requirement specifications. The cost of
modification/maintenance is analyzed and estimation is concluded.
COMPILED BY DANIEL ONDIGO
IT PROJECT MANAGEMENT
@2016
Design - New modules, which need to be replaced or modified, are designed against
requirement specifications set in the previous stage. Test cases are created for validation
and verification.
Implementation - The new modules are coded with the help of structured design created
in the design step.Every programmer is expected to do unit testing in parallel.
System Testing - Integration testing is done among newly created modules. Integration
testing is also carried out between new modules and the system. Finally the system is
tested as a whole, following regressive testing procedures.
Acceptance Testing - After testing the system internally, it is tested for acceptance with
the help of users. If at this state, user complaints some issues they are addressed or noted
to address in next iteration.
Delivery - After acceptance test, the system is deployed all over the organization either by
small update package or fresh installation of the system. The final testing takes place at
client end after the software is delivered.
Training facility is provided if required, in addition to the hard copy of user manual.
Software Re-engineering
When we need to update the software to keep it to the current market, without impacting its
functionality, it is called software re-engineering. It is a thorough process where the design of
software is changed and programs are re-written.
Legacy software cannot keep tuning with the latest technology available in the market. As the
hardware become obsolete, updating of software becomes a headache. Even if software grows
old with time, its functionality does not.
For example, initially Unix was developed in assembly language. When language C came into
existence, Unix was re-engineered in C, because working in assembly language was difficult.
Re-Engineering Process
Reverse Engineering
It is a process to achieve system specification by thoroughly analyzing, understanding the existing
system. This process can be seen as reverse SDLC model, i.e. we try to get higher abstraction
level by analyzing lower abstraction levels.
An existing system is previously implemented design, about which we know nothing. Designers
then do reverse engineering by looking at the code and try to get the design. With design in hand,
they try to conclude the specifications. Thus, going in reverse from code to system specification.
Re-structuring does not impact the functionality of the software but enhance reliability and
maintainability. Program components, which cause errors very frequently can be changed, or
updated with re-structuring.
The dependability of software on obsolete hardware platform can be removed via re-structuring.
Forward Engineering
Forward engineering is a process of obtaining desired software from the specifications in hand
which were brought down by means of reverse engineering. It assumes that there was some
software engineering already done in the past.
Forward engineering is same as software engineering process with only one difference – it is
carried out always after reverse engineering.
Component reusability
A component is a part of software program code, which executes an independent task in the
system. It can be a small module or sub-system itself.
Example
The login procedures used on the web can be considered as components, printing system in
software can be seen as a component of the software.
In OOP, the objects are designed are very specific to their concern and have fewer chances to be
used in some other software.
In modular programming, the modules are coded to perform specific tasks which can be used
across number of other software programs.
There is a whole new vertical, which is based on re-use of software component, and is known as
Component Based Software Engineering (CBSE).
Reuse Process
Two kinds of method can be adopted: either by keeping requirements same and adjusting
components or by keeping components same and modifying requirements.
Design - This is also a standard SDLC process step, where requirements are defined in
terms of software parlance. Basic architecture of system as a whole and its sub-systems
are created.
Specify Components - By studying the software design, the designers segregate the entire
system into smaller components or sub-systems. One complete software design turns into
a collection of a huge set of components working together.
Incorporate Components - All matched components are packed together to shape them
as complete software.