Fortnite® End User License Agreement

Please read this Agreement carefully. It is a legal document that explains your rights and obligations related to
your use of Epic’s Software, including any Services you access or purchases you make through the Software.
By downloading or using the Software, or by otherwise indicating your acceptance of this Agreement, you are
agreeing to be bound by the terms of this Agreement. If you do not or cannot agree to the terms of this
Agreement, you may not download or use this Software.

In particular, we want to highlight some important terms, policies, and procedures in this Agreement. By
accepting this Agreement:

1. You are also agreeing to other Epic rules and policies that are expressly incorporated into this Agreement.
Please read them carefully:

Our Privacy Policy explains what information we collect from you and how we protect it.
Our Fan Content Policy explains what you can do with Epic’s Intellectual Property in the content you create.
Our Terms of Service explain the rules for our websites.

2. You grant Epic a license to use whatever content you create using the Service. You can find more information
in the User Generated Content section below.

3. You and Epic agree to resolve disputes between us in individual arbitration (not in court). We believe the
alternative dispute-resolution process of arbitration will resolve any dispute fairly and more quickly and efficiently
than formal court litigation. Section 12 explains the process in detail. We’ve put this up front (and in caps)
because it’s important:

THIS AGREEMENT CONTAINS A BINDING, INDIVIDUAL ARBITRATION AND CLASS-ACTION WAIVER

PROVISION. IF YOU ACCEPT THIS AGREEMENT, YOU AND EPIC AGREE TO RESOLVE DISPUTES IN
BINDING, INDIVIDUAL ARBITRATION AND GIVE UP THE RIGHT TO GO TO COURT INDIVIDUALLY OR
AS PART OF A CLASS ACTION, AND EPIC AGREES TO PAY YOUR ARBITRATION COSTS FOR ALL
DISPUTES OF UP TO $10,000 THAT ARE MADE IN GOOD FAITH (SEE SECTION 12). YOU HAVE A TIME-
LIMITED RIGHT TO OPT OUT OF THIS WAIVER.

TO ENTER INTO THIS LICENSE AGREEMENT, YOU MUST BE AN ADULT OF THE LEGAL AGE OF
MAJORITY IN YOUR COUNTRY OF RESIDENCE. YOU ARE LEGALLY AND FINANCIALLY RESPONSIBLE
FOR ALL ACTIONS USING OR ACCESSING OUR SOFTWARE, INCLUDING THE ACTIONS OF ANYONE
YOU ALLOW TO ACCESS TO YOUR ACCOUNT. YOU AFFIRM THAT YOU HAVE REACHED THE LEGAL
AGE OF MAJORITY, UNDERSTAND AND ACCEPT THIS AGREEMENT (INCLUDING ITS DISPUTE
RESOLUTION TERMS). IF YOU ARE UNDER THE LEGAL AGE OF MAJORITY, YOUR PARENT OR LEGAL
GUARDIAN MUST CONSENT TO THIS AGREEMENT.

Certain words or phrases are defined to have certain meanings when used in this Agreement. Those words and
phrases are defined below in Section 16.

If your primary residence is in the United States of America, your agreement is with Epic Games, Inc. If it is not
in the United States of America, your agreement is with Epic Games International S.à r.l., acting through its
Swiss branch.

1. License Grant

Epic grants you a personal, non-exclusive, non-transferable, non-sublicensable limited right and license to install
and use the Software on compatible devices you own or control for your personal entertainment use (the “
License”). The rights that Epic grants you under the License are subject to the terms of this Agreement, and you
may only make use of the License if you comply with all applicable terms.

The License becomes effective on the date you accept this Agreement. The Software is licensed, not sold, to
you under the License. The License does not grant you any title or ownership in the Software.

2. License Conditions

You may not do or attempt to do any of the following with respect to the Software or any of its parts: (a) use it
commercially or for a promotional purpose except as Epic expressly authorizes; (b) copy, reproduce, distribute
(including via a network server), display, or use it in a way that is not expressly authorized in this Agreement; (c)
sell, rent, lease, license, distribute, or otherwise transfer it; (d) reverse engineer, derive source code from,
modify, adapt, translate, decompile, or disassemble it or make derivative works based on it; (e) remove, disable,
circumvent, or modify any proprietary notice or label or security technology included in it; (f) create, develop,
distribute, or use any unauthorized software programs to gain advantage in any online or other game modes; (g)
use it to infringe or violate the rights of any third party, including but not limited to any intellectual property,
publicity, or privacy rights; (h) use, export, or re-export it in violation of any applicable law or regulation; or (i)
behave in a manner which is detrimental to the enjoyment of the Software by other users as intended by Epic, in
Epic’s sole judgment, including but not limited to the following – harassment, use of abusive or offensive
language, game abandonment, game sabotage, spamming, social engineering, scamming, running or using
methods which are not authorized by Epic and which interfere with the outcome and/or the course of the
Software (including Cheats, bots, scripts, or mods not expressly authorized by Epic) by giving you and/or
another user an advantage over other players who do not use such methods, or making or otherwise
contributing to such unauthorized software.

The Software may contain Cheat Detection software or features or you may be prompted to install Cheat
Detection software during your installation of the Software. If you do not agree to install the Cheat Detection
software or at any time remove or disable the Cheat Detection software or features, the License granted to you
automatically terminates and you may not make use of the Software. The Software or the Cheat Detection
software may collect and transmit details about your account, gameplay, and potentially unauthorized programs
or processes in connection with Cheat Detection, subject to Epic’s Privacy Policy. In the event that Cheats are
identified, you agree that Epic may exercise any or all of its rights under this Agreement.

3. Updates and Patches

Epic may provide patches, updates, or upgrades to the Software that must be installed in order for you to
continue to use the Software or Services. Epic may update the Software remotely without notifying you, and you
hereby consent to Epic applying patches, updates, and upgrades. Epic may modify, suspend, discontinue,
substitute, replace, or limit your access to any aspect of the Software or Services at any time. You acknowledge
that your use of the Software or Services does not confer on you any interest, monetary or otherwise, in any
aspect or feature of the Software or Services, including but not limited to (where applicable) any in-game
rewards, trophies, achievements, character levels, Game Currency, or Content. You also acknowledge that any
character data, game progress, game customization or other data related to your use of the Software or
Services may cease to be available to you at any time without notice from Epic, including without limitation after
a patch, update, or upgrade is applied by Epic. Epic does not have any maintenance or support obligations with
respect to the Software or Services.

4. Game Currency and Content

Epic may offer you the ability to acquire licenses to in-game currency (“Game Currency”) or Content, such as
by: (a) purchasing a limited license to use Game Currency for a fee (“Purchased Game Currency”), (b) earning
a limited license to use Game Currency by performing or accomplishing specific tasks in the Software, or (c)
purchasing for a fee, exchanging Game Currency for, or earning a limited license to use Content. Also, Epic may
facilitate the exchange of certain Content through the Software, in some cases for a fee. You may only use such
Game Currency or Content if you pay the associated fee (if any). When you earn or pay the fee to obtain such
Game Currency or Content, you are obtaining or purchasing from Epic the right to have your License include
such Game Currency or Content. Regardless of any references Epic may make outside this Agreement to
purchasing or selling Game Currency or Content, both Game Currency and Content are licensed, not sold, to
you under the License. Use of an Epic Account Balance to purchase Game Currency or Content is subject to
Epic’s Terms of Service.

Neither Game Currency nor Content are redeemable for money or monetary value from Epic or any other
person, except as otherwise required by applicable law. Game Currency and Content do not have an equivalent
value in real currency and do not act as a substitute for real currency. Neither Epic nor any other person or entity
has any obligation to exchange Game Currency or Content for anything of value, including, but not limited to,
real currency. You agree that Epic may engage in actions that may impact the perceived value or purchase
price, if applicable, of Game Currency and Content at any time, except as prohibited by applicable law.

All purchases of Purchased Game Currency and Content are final and are not refundable, transferable, or
exchangeable under any circumstances, except as otherwise required by applicable law. Epic, in its sole
discretion, may impose limits on the amount of Game Currency or Content that may be purchased, earned,
accumulated, redeemed or otherwise used.
Except as otherwise prohibited by applicable law, Epic, in its sole discretion, has the absolute right to manage,
modify, substitute, replace, suspend, cancel or eliminate Game Currency or Content, including your ability to
access or use Game Currency or Content, without notice or liability to you. You may not transfer, sell, gift,
exchange, trade, lease, sublicense, or rent Game Currency or Content except within the Software and as
expressly permitted by Epic.

Except as otherwise prohibited by applicable law, Epic reserves and retains all rights, title, and interest, property
or otherwise, in and to the Game Currency and Content. The license to Game Currency and Content under the
License will terminate upon termination of the License and as otherwise provided herein.

When you provide payment information to Epic or its authorized processor, you represent that you are an
authorized user of the payment card, PIN, key, account or other payment method specified by you, and you
authorize Epic to charge such payment method for the full amount of the transaction.

5. User Generated Content

Epic may provide features through the Software or the Services that allow You to create, develop, modify, or
contribute Content (“UGC”) and to upload, publish, or otherwise make available UGC to some or all users of the
Services. These features may also allow you to interact with, manipulate, and change UGC in whole or in part.
Epic may modify, limit, or discontinue certain features of the Service without notice or liability to you.

“UGC” includes without limitation buildings, chat posts, character data, game customization, in-game
constructions, replays, cinematics, scripts and programs, modes, gameplay, experiences, interactive features,
and screenshots, music, sounds, sound recordings (and the musical works embodied therein) audiovisual
combinations, musical works, animations, and other types of works (standalone or in combination).

Subject to the rights and licenses You grant in this Agreement, you retain whatever rights that you may have in
your UGC. Your rights in UGC only extend to the new, original content you create as part of your UGC and does
not extend to or grant any rights to the Services, Software, Content created or made available by third-parties, or
Content made available by Epic through the Software or Services.

License to Epic. If You make or have made available any UGC in the Services, You give Epic permission to
host, copy, import, store, modify, adapt, display, publicly perform (including by means of digital audio
transmissions), reproduce (and make mechanical reproductions of musical works embodied in sound recordings
), create derivative works of (including synchronize to visual images), publicly display, transfer, sublicense, and
distribute (collectively “Use”) that UGC, in whole or in part, including for commercial publicity and marketing
purposes, in any country. This permission is perpetual and irrevocable and applies to any media, platform, or
channel in connection with the Software and Services.

The rights you grant to Epic in this Section are provided on a through-to-the-audience basis, which means the
owners or operators of third-party services will not have any separate liability to you or any other third-party for
UGC provided to or used on such third-party services via the Service. Epic needs these permissions in order to
make your UGC available to players as part of the Services (i.e., in-game), and to make it available to streamers
and content creators off of the Services (e.g., for use on other platforms). These rights need to be irrevocable
because of the many channels in which UGC is distributed by us and others after it’s created.

You understand that You are not entitled to receive any compensation, fees, consideration, or other
remuneration in connection with your UGC for any reason, including Epic’s exercise of the rights You grant to
Epic in this Section and that Epic is not obligated to exercise the rights You grant.

Musical Works. Epic may, in its sole discretion, choose to make available sound recordings and the musical
works embodied in the sound recordings (“Licensed Music”) in connection with UGC. If Epic makes available
Licensed Music for use in your UGC, Epic grants you a non-exclusive, personal, limited, revocable, non-
transferable license to: (a) synchronize the Licensed Music into UGC during the period of time that the Licensed
Music is made available through the Services, and (b) play, listen, and interact with UGC containing Licensed
Music solely through the Services.

Your modifications (e.g., edits, use of a portion of) the Licensed Music to synchronize into the UGC are
considered derivative works included in the definition of Licensed Music, the rights to which are retained by Epic
and its licensors.

Special Rules for Recording Artists. If you are a composer or author of a musical work and are (a) affiliated
with or a member of a performing-rights organization (“PRO”), (b) under contract with a record label, or (c) have
assigned your rights to a music publisher, then you must notify the interested party of the royalty-free license you
grant through this Agreement to Epic. You are solely responsible for ensuring your compliance with the relevant
party’s reporting or contractual obligations, and (if applicable) obtaining the consent of that party to grant the
royalty-free license(s) in this Agreement, including if you create any new recordings through the Service that
your label may attempt to claim.

You represent and warrant that any UGC containing Licensed Music is not subject to and Epic has no obligation
to pay royalties to any third party, including without limitation a sound recording copyright owner (e.g., a record
label), a musical work copyright owner (e.g., a music publisher), a PRO (e.g., ASCAP, BMI, SESAC, etc.), a
sound recording PRO, any unions or guilds, or other third parties.

Epic does not allow intellectual-property infringement activities through the Software or the Services. You may
not and agree not to create, generate, or make available through the Software or the Services any UGC to which
you do not have the right to grant Epic such license in all of the elements (including the Licensed Music) of the
UGC.

If you do choose to create, generate, or make available your UGC through the Software or Services, You are
solely responsible for your UGC and represent and warrant that:

(a) you are the creator and owner of, and have all the necessary licenses and rights to use and authorize Epic to
exploit the license granted above;
(b) your UGC, and Epic’s use of the UGC as contemplated under this Agreement, will not infringe or violate any
third-party rights, including copyright, trademark, patent, trade secret, moral rights, or the rights of privacy or
publicity;

(c) Epic does not need to obtain any further licenses, provide attribution, or pay royalties or other compensation
to any third parties; and

(d) Epic’s use of your UGC will not violate any third-party contract or cause Epic to violate any applicable laws or
regulations.

You are responsible for your UGC, so please don’t make objectionable content available on or through the
Services. If you do, we may have to take it down. Epic may, but is under no obligation, to edit or control any
UGC You or others make available through the Software or the Services. Epic may at any time screen, remove,
delete, edit, block, or refuse to publish UGC that violates this Agreement or is otherwise objectionable as
determined in Epic’s sole discretion and without prior notice or any liability to You or any third party. If You
provide UGC, You may only use the tools that Epic provides through the normal functionality of the Service to
remove or modify that specific type of UGC.

You understand that you may be exposed to UGC from a variety of sources when using the Software or the
Services and acknowledge that UGC may be inaccurate, offensive, indecent, or otherwise objectionable. You
agree that Epic shall not be responsible or liable for your or others’ UGC.

To the fullest extent permitted by law, You waive and agree to waive all rights of authorship, paternity,
attribution, integrity, disclosure, withdrawal, and any other rights that are known or referred to as “moral rights”,
“artist’s rights”, “droit moral”, or other similar rights, recognized under any legal or equitable theory of any country
or under any treaty, regardless of whether that right is referred to as a “moral right” (collectively “Moral Rights”)
in and to your UGC. You further knowingly and irrevocably agree to not exercise any Moral Rights in and to your
UGC that You have not waived in any manner that interferes with any exercise of granted rights. You waive and
agree not to assert your Moral Rights even if your UGC is altered or changed in a manner not agreeable to you.

6. Feedback

If you provide Epic with any Feedback, you hereby grant Epic a non-exclusive, fully paid, royalty-free, worldwide,
perpetual, irrevocable, sublicensable, transferable, and assignable license to use, reproduce, distribute, modify,
adapt, prepare derivative works based on, publicly perform, publicly display, make, have made, use, sell, offer to
sell, import, and otherwise exploit any and all Feedback for any purposes, for all current and future methods and
forms of exploitation. “Feedback” means suggestions, comments, ideas, and all other types of information,
including software and code, that you provide, publish, or otherwise communicate directly or indirectly (including
your employees, agents, contractors, or representatives) to Epic or its agents that relates to the Services or
Software. If any such rights may not be licensed under applicable law (such as moral and other personal rights),
you hereby waive and agree not to assert any such rights. You understand and agree that Epic is not required to
make any use of any Feedback that you provide. You agree that if Epic makes use of your Feedback, Epic is not
required to credit or compensate you for your contribution. You represent and warrant that you have sufficient
rights in any Feedback that you provide to Epic to grant Epic and other affected parties the rights described
above. This includes but is not limited to intellectual-property rights and other proprietary or personal rights.

7. Ownership/Third Party Licenses

Epic and its licensors own all title, ownership rights, and intellectual property rights in the Software and Services.
Features may be made available to you via the Software and Services that provide prefabricated templates or in-
game items to use in connection with your UGC (defined below), however your use of a template does not give
you any copyrights or other ownership in the template. Epic, Epic Games, Unreal, Unreal Engine, and Fortnite,
and their respective logos, are trademarks or registered trademarks of Epic and its affiliates in the United States
of America and elsewhere. All rights granted to you under this Agreement are granted by express license only
and not by sale. No license or other rights shall be created hereunder by implication, estoppel, or otherwise.

The Software includes certain components provided by Epic’s licensors. A list of credits and notices for third
party components may be found in the game interface.

8. Disclaimers and Limitation of Liability

Nothing in this Agreement will prejudice the statutory rights that you may have as a consumer of the
Software or Services. Some countries, states, provinces or other jurisdictions do not allow the exclusion
of certain warranties or the limitation of liability as stated in this section, so the below terms may not
fully apply to you. Instead, in such jurisdictions, the exclusions and limitations below shall apply only to
the extent permitted by the laws of such jurisdictions.

The Software (including any Game Currency and Content) and Services is provided on an “as is” and
“as available” basis, “with all faults” and without warranty of any kind. Epic, its licensors, and its and
their affiliates disclaim all warranties, conditions, common law duties, and representations (express,
implied, oral, and written) with respect to the Software and Services, including without limitation all
express, implied, and statutory warranties and conditions of any kind, such as title, non-interference
with your enjoyment, authority, non-infringement, merchantability, fitness or suitability for any purpose
(whether or not Epic knows or has reason to know of any such purpose), system integration, accuracy
or completeness, results, reasonable care, workmanlike effort, lack of negligence, and lack of viruses,
whether alleged to arise under law, by reason of custom or usage in the trade, or by course of dealing.
Without limiting the generality of the foregoing, Epic, its licensors, and its and their affiliates make no
warranty that (1) the Software or Services will operate properly, (2) that the Software or Services will
meet your requirements, (3) that the operation of the Software or Services will be uninterrupted, bug
free, or error free in any or all circumstances, or (4) that any defects in the Software or Services can or
will be corrected. Any warranty against infringement that may be provided in Section 2-312 of the
Uniform Commercial Code or in any other comparable statute is expressly disclaimed. Epic, its
licensors, and its and their affiliates do not guarantee continuous, error-free, virus-free, or secure
operation of or access to the Software or Services. This paragraph will apply to the maximum extent
permitted by applicable law.
To the maximum extent permitted by applicable law, neither Epic, nor its licensors, nor its or their
affiliates, nor any of Epic’s service providers (collectively, the “Epic Parties”), shall be liable in any way
for any loss of profits or any indirect, incidental, consequential, special, punitive, or exemplary
damages, arising out of or in connection with this Agreement or the Software (including any Game
Currency or Content) or Services, or the delay or inability to use or lack of functionality of the Software
or Services, even in the event of an Epic Party’s fault, tort (including negligence), strict liability,
indemnity, product liability, breach of contract, breach of warranty, or otherwise and even if an Epic
Party has been advised of the possibility of such damages. Further, to the maximum extent permitted by
applicable law, the aggregate liability of the Epic Parties arising out of or in connection with this
Agreement or the Software (including any Game Currency or Content) or Services will not exceed the
total amounts you have paid (if any) to Epic for the Software (including any Game Currency or Content)
during the twelve (12) months immediately preceding the events giving rise to such liability. These
limitations and exclusions regarding damages apply even if any remedy fails to provide adequate
compensation.

9. Indemnity

This section only applies to the extent permitted by applicable law. If you are prohibited by law from entering into
the indemnification obligation below, then you assume, to the extent permitted by law, all liability for all claims,
demands, actions, losses, liabilities, and expenses (including attorneys’ fees, costs and expert witnesses’ fees)
that are the stated subject matter of the indemnification obligation below.

You agree to indemnify, pay the defense costs of, and hold Epic, its licensors, its and their affiliates, and its and
their employees, officers, directors, agents, contractors, and other representatives harmless from all claims,
demands, actions, losses, liabilities, and expenses (including attorneys’ fees, costs, and expert witnesses’ fees)
that arise from or in connection with (a) any claim that, if true, would constitute a breach by you of this
Agreement or negligence by you, (b) any act or omission by you in using the Software (including any Game
Currency or Content) or Services, or (c) any claim of infringement or violation of any third-party intellectual
property rights arising from Epic’s use of your UGC or Feedback as provided under Sections 5 or 6 of this
Agreement. You agree to reimburse Epic on demand for any defense costs incurred by Epic and any payments
made or loss suffered by Epic, whether in a court judgment or settlement, based on any matter covered by this
Section 9.

10. Termination

Without limiting any other rights of Epic, this Agreement will terminate automatically without notice if you fail to
comply with any of its terms and conditions. You may also terminate this Agreement by deleting the Software
from all devices on which you’ve installed it. Upon any termination, the License will automatically terminate, you
may no longer exercise any of the rights granted to you by the License, and you must destroy all copies of the
Software in your possession.

Except to the extent required by law, all payments and fees are non-refundable under all circumstances,
regardless of whether or not this Agreement has been terminated.

Sections 2, 5-13, and 15-17 will survive any termination of this Agreement.

11. Governing Law and Jurisdiction

This Agreement is entered into in the State of North Carolina, U.S.A., and shall be governed by, and construed
in accordance with, the laws of the State of North Carolina, exclusive of its choice of law rules. For any Disputes
deemed not subject to binding individual arbitration, as provided in the section immediately below, you and Epic
agree to submit to the exclusive jurisdiction of the Superior Court of Wake County, North Carolina, or, if federal
court jurisdiction exists, the United States District Court for the Eastern District of North Carolina. You and Epic
agree to waive any jurisdictional, venue, or inconvenient forum objections to such courts (without affecting either
party’s rights to remove a case to federal court if permissible), as well as any right to a jury trial. The Convention
on Contracts for the International Sale of Goods will not apply. Any law or regulation which provides that the
language of a contract shall be construed against the drafter will not apply to this Agreement. This paragraph will
be interpreted as broadly as applicable law permits.

12. Binding Individual Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO
FILE A LAWSUIT IN COURT.

Most issues can be resolved quickly and amicably by contacting Epic customer support at
https://www.epicgames.com/customer-service. But we understand that sometimes disputes can’t be easily
resolved by customer support. This Section explains how You and Epic agree to resolve those disputes,
including (where applicable) by binding, individual arbitration.

Arbitration is an alternative dispute-resolution procedure that allows us to resolve issues without the formality of
going to court. Any dispute between You and Epic is submitted to a neutral arbitrator (not a judge or jury) for fair
and fast resolution. Arbitration is more efficient for both you and Epic.

12.1 Informal Resolution.

If you have an issue that our customer support can’t resolve, prior to starting arbitration You and Epic agree to
attempt to resolve the dispute informally to help get us to a resolution and control costs for both parties. You and
Epic agree to make a good-faith effort to negotiate any dispute between us for at least 30 days (“Informal
Resolution”). Those informal negotiations will start on the day You or Epic receive a written Notice of a Dispute
in accordance with this Agreement.

You will send your Notice of Dispute to Epic Games, Inc., Legal Department, ATTN: NOTICE OF DISPUTE, Box
254, 2474 Walnut Street, Cary, North Carolina, 27518, U.S.A. Include your name, account name you use while
playing Fortnite, address, how to contact you, what the problem is, and what you want Epic to do. If Epic has a
dispute with You, Epic will send our Notice of Dispute to your registered email address and any billing address
You have provided us.

If you reside in the European Union (“EU”), You may also be entitled to submit Your complaint to the European
Commission’s Online Dispute Resolution (ODR) Platform. ODR allows EU consumers to resolve disputes
related to the online purchases of goods and services without going to court.

If the dispute isn’t resolved within by Informal Resolution or small-claims court (below), You or Epic may start an
arbitration in accordance with this Agreement.

12.2 Small Claims Court

Instead of using Informal Resolution, You and Epic agree that You may sue us in small-claims court in your
choice of the county where you live or Wake County, North Carolina (if you meet the requirements of small-
claims court). We hope you’ll try Informal Resolution first, but you don’t have to before going to small-claims
court.

12.3 Binding Individual Arbitration.

THE ARBITRATION PROCEEDINGS IN THIS SECTION WILL BE CONDUCTED ON AN INDIVIDUAL BASIS

ONLY.

You and Epic agree that Disputes will be settled by binding individual arbitration conducted by the Judicial
Arbitration Mediation Services, Inc. (“JAMS”) subject to the U.S. Federal Arbitration Act and federal arbitration
law and according to the JAMS Streamlined Arbitration Rules and Procedures effective July 1, 2014 (the “JAMS
Rules”) as modified by this Agreement.

This means that You and Epic agree to a dispute-resolution process where we submit any Dispute to a neutral
arbitrator (not a judge or jury) that makes the final decision to resolve the Dispute. JAMS uses experienced
professionals to arbitrate disputes, which helps You and Epic resolve any disputes fairly, but more quickly and
efficiently than going to court. The arbitrator may award the same remedies to you individually as a court could,
but only to the extent required to satisfy your individual claim.

The arbitrator’s decision is final, except for a limited review by courts under the U.S. Federal Arbitration Act, and
can enforced like any other court order or judgment.

12.3.1 Disputes We Agree to Arbitrate:

You and Epic agree to submit all Disputes between You and Epic to individual binding arbitration. “Dispute”
means any dispute, claim, or controversy (except those specifically exempted below) between You and Epic that
relates to your use or attempted use of Epic’s products or services and Epic’s products and services generally,
including without limitation the validity, enforceability, or scope of this Binding Individual Arbitration section.

You and Epic agree to arbitrate all Disputes regardless of whether the Dispute is based in contract, statute,
regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or negligence), or any
other legal or equitable theory.

The Informal Resolution and Arbitration sections do not apply to (1) individual actions in small-claims court; (2)
pursuit of enforcement actions through a government agency if the law allows; (3) a complaint or remedy under
the EU General Data Protection Regulation; (4) an action to compel or uphold any prior arbitration decision; (5)
Epic’s right to seek injunctive relief against You in a court of law to preserve the status quo while an arbitration
proceeds; (6) claims of piracy, creation, distribution, or promotion of Cheats, and intellectual-property
infringement, and (7) the enforceability of the Class Action Waiver clause below.

You and Epic agree that whether a dispute is subject to arbitration under this Agreement will be determined by
the arbitrator rather than a court.

12.3.2 Arbitration Procedure:

To start an arbitration, review the JAMS Rules and follow the instructions for initiating an arbitration on the JAMS
website. The party starting an arbitration must send JAMS a “Demand for Arbitration” (available on its website),
pay a filing fee, and mail a copy of the Demand for Arbitration to the opposing party. You will send a copy to Epic
Games, Inc., Legal Department, ATTN: ARBITRATION OF DISPUTE, Box 254, 2474 Walnut Street, Cary, North
Carolina, 27518, U.S.A. Epic will send our copy to your registered email address and any billing address You
have provided us.

The arbitration will be conducted by a single JAMS arbitrator selected with substantial experience in resolving
intellectual-property and commercial-contract disputes. You and Epic both agree that the arbitration will be
conducted in the English language and that the arbitrator will be bound by this Agreement.

If an in-person hearing is required, the hearing will take place either in Wake County, North Carolina, or where
You reside; you choose.

The arbitrator (not a judge or jury) will resolve the Dispute. Unless You and Epic agree otherwise, any decision
or award will include a written statement stating the decision of each claim and the basis for the award, including
the arbitrator’s essential factual and legal findings and conclusions.

The arbitrator may only award legal or equitable remedies that are requested by You or Epic to satisfy one of our
individual claims (that the arbitrator determines are supported by credible relevant evidence). The arbitrator may
not award relief against Epic respecting any person other than You.

Any decision or award may be enforced as a final judgment by any court of competent jurisdiction or, if
applicable, application may be made to such court for judicial acceptance of any award and an order of
enforcement.

12.3.3 Arbitration Fees and Location:

If You start the arbitration, you must pay the JAMS filing fee required for consumer arbitrations.

In some situations, Epic will help with your fees to (hopefully) get us to a resolution quickly and fairly:

If the Dispute involves $10,000 or less, Epic will pay all of the JAMS costs, including the fees you otherwise
would have been required to pay.

If the above doesn’t apply to You, but You demonstrate that arbitration costs will be prohibitive compared to
litigation costs, Epic will pay as much of your JAMS costs as the arbitrator finds is necessary to prevent
arbitration from being cost-prohibitive (as compared to the cost of litigation).

Even if Epic wins the arbitration and the applicable law or the JAMS Rules allow Epic to seek our portion of the
JAMS fees from you, we won’t.

The fee assistance offered above is contingent upon You bringing the arbitration claim in “good faith”. If the
arbitrator finds You brought an arbitration claim against Epic for an improper purpose, frivolously, or without a
sufficient pre-claim investigation into the facts or applicable law, then the payment of all fees will be governed by
the JAMS rules.

JAMS costs do not include your Attorneys’ fees and costs and Attorneys’ fees and JAMS costs are not counted
when determining how much a dispute involves.

Epic won’t seek our attorneys’ fees or expenses from you in any arbitration, even if the law or the JAMS
rules entitle us to do so. If you choose to be represented by an attorney, you will pay your own attorneys’ fees
and costs unless the applicable law provides otherwise.

12.3.4 Notice and Filing. If a Dispute must be arbitrated, You or Epic must start arbitration of the Dispute within
two (2) years from when the Dispute first arose. If applicable law requires you to bring a claim for a Dispute
sooner than two years after the Dispute first arose, you must start arbitration in that earlier time period. Epic
encourages You to tell us about a Dispute as soon as possible so we can work to resolve it. The failure to
provide timely notice shall bar all claims.

12.3.5 Continuation in Effect. This Binding Individual Arbitration section survives any termination of this
Agreement or Epic’s provision of services to You.

12.3.6 Future Arbitration Changes. Although Epic may revise this Agreement in its discretion, Epic does not
have the right to alter this agreement to arbitrate or the rules specified herein with respect to any Dispute once
that Dispute arises.

12.4 Class Action Waiver.

To the maximum extent permitted by applicable law, You and Epic agree to only bring Disputes in an individual
capacity and shall not:
seek to bring, join, or participate in any class or representative action, collective or class-wide arbitration, or any
other action where another individual or entity acts in a representative capacity (e.g., private attorney general
actions); or

consolidate or combine individual proceedings or permit an arbitrator to do so without the express consent of all
parties to this Agreement and all other actions or arbitrations.

12.5 Severability.

If all or any provision of this Binding Individual Arbitration agreement is found invalid, unenforceable, or illegal,
then You and Epic agree that the provision will be severed and the rest of the agreement shall remain in effect
and be construed as if any severed provision had not been included. The sole exception is that if the Class
Action Waiver is found invalid, unenforceable, or illegal, You and Epic agree that it will not be severable; this
entire Binding Individual Arbitration section will be void and unenforceable and any dispute will be resolved in
court subject to the venue and choice of clauses specified in this Agreement. Under no circumstances shall
arbitration be conducted on a class basis without Epic’s express consent.

12.6 Your 30-Day Right to Opt Out

You have the right to opt out of and not to be bound by the arbitration and class action waiver provisions set
forth in this Agreement. To exercise this right, You must send written notice of your decision to the following
address: Epic Games, Inc., Legal Department, ATTN: ARBITRATION OPT-OUT, Box 254, 2474 Walnut Street,
Cary, North Carolina, 27518, U.S.A. Your notice must include your name, mailing address, and account name
you use while playing Fortnite, and state that you do not wish to resolve disputes with Epic through arbitration.
To be effective, this notice must be postmarked or deposited within 30 days of the date on which you
first accepted this Agreement unless a longer period is required by applicable law; otherwise you will be
bound to arbitrate disputes in accordance with this section. You are responsible for ensuring that Epic
receives your opt-out notice, so you may wish to send it by a means that provides for a delivery receipt. If you
opt out of these arbitration provisions, Epic will not be bound by them with respect to Disputes with you.

13. U.S. Government Matters

The Software is a “Commercial Item” (as defined at 48 C.F.R. §2.101), consisting of “Commercial Computer
Software” and “Commercial Computer Software Documentation” (as used in 48 C.F.R. §12.212 or 48 C.F.R.
§227.7202, as applicable). The Software is being licensed to U.S. Government end users only as Commercial
Items and with only those rights as are granted to other licensees under this Agreement.

You agree to comply with all applicable federal and foreign laws, regulations, and rules, and complete any
required undertakings. You agree not to use, export, re-export, or download the Software or Services into (or to
a national or resident of) any country to which the U.S. has embargoed goods, or to anyone on the U.S.
Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of
Denial Orders. You represent and warrant that you are not located in, under the control of, or a national or
resident of any U.S. restricted or prohibited country or on any U.S. restricted or prohibited list.

14. Amendments of this Agreement

Epic may issue an amended Agreement, Terms of Service, or Privacy Policy at any time in its discretion
by posting the amended Agreement, Terms of Service, or Privacy Policy on its website or by providing
you with digital access to amended versions of any of these documents when you next access the
Software. If any amendment to this Agreement, the Terms of Service, or Privacy Policy is not acceptable
to you, you may terminate this Agreement and must stop using the Software. Your continued use of the
Software will demonstrate your acceptance of the amended Agreement and Terms of Service as well as
your acknowledgement that you have read the amended Privacy Policy.

15. No Assignment

You may not, without the prior written consent of Epic, assign, transfer, charge, or sub-contract all or any of your
rights or obligations under this Agreement, and any attempt without that consent will be null and void. If
restrictions on transfer of the Software in this Agreement are not enforceable under the law of your country, then
this Agreement will be binding on any recipient of the Software. Epic may at any time assign, transfer, charge, or
sub-contract all or any of its rights or obligations under this Agreement.

16. Definitions

As used in this Agreement, the following capitalized words have the following meanings:

“Cheat Detection” means functionality intended to identify Cheats.

“Cheats” means programs, methods, or other processes which may give players an unfair competitive
advantage in the Software.

“Confidential Information” means any non-public information related to the Software, including without
limitation information related to gameplay or other content, Game Currency, Content, the Services, your own
feedback and comments, and the feedback or comments of any other licensee of the Software or any Epic
representative.

“Content” means any virtual items, virtual environments (such as islands), or other content that Epic makes
available for you to access or download through or in connection with the Software, and expressly includes
Licensed Music, and UGC that has been licensed to us by our users.

“Epic” means, depending on the location of your primary residence:

a. Epic Games, Inc., a Maryland Corporation having its principal business offices at Box 254, 2474 Walnut
Street, Cary, North Carolina, 27518, U.S.A.; or
b. Epic Games International S.à r.l., a Luxembourg Société à Responsibilité Limitée, located at Atrium Business
Park, 33 rue du Puits Romain, L8070 Bertrange, Grand-Duchy of Luxembourg, acting through its Swiss branch,
having its principal business offices at Platz 3, 6039 Root, Switzerland.

“Feedback” means any feedback or suggestions that you provide to Epic regarding the Software, Services or
other Epic products and services.

“Services” means any services made available to you through the Software, including services to acquire,
maintain and use Game Currency and Content.

“Software” means the proprietary software application known as Fortnite, and any patches, updates, and
upgrades to the application, and all related content and documentation made available to you by Epic under this
Agreement, including but not limited to all software code, titles, themes, objects, characters, names, dialogue,
catch phrases, locations, stories, artwork, animation, concepts, sounds, audio-visual effects, methods of
operation, and musical compositions that are related to the application, and any copies of any of the foregoing.
Software specifically includes all Game Currency and Content for which you have paid the associated fee or
otherwise acquired a license under Section 4.

17. Miscellaneous

This Agreement and any document or information referred to in this Agreement constitute the entire agreement
between you and Epic relating to the subject matter covered by this Agreement. All other communications,
proposals, and representations with respect to the subject matter covered by this Agreement are excluded.

The original of this Agreement is in English; any translations are provided for reference purposes only. It is the
express wish of the parties that these Terms and all related documents have been drawn up in English. Les
parties déclarent qu'elles ont demandé et par les présentes confirment leur desir exprés que cette convention
soit rédigee en anglais. You waive any right you may have under the law of your country to have this Agreement
written or construed in the language of any other country.

This Agreement describes certain legal rights. You may have other rights under the laws of your jurisdiction. This
Agreement does not change your rights under the laws of your jurisdiction if the laws of your jurisdiction do not
permit it to do so. Limitations and exclusions of warranties and remedies in this Agreement may not apply to you
because your jurisdiction may not allow them in your particular circumstance. In the event that certain provisions
of this Agreement are held by a court or tribunal of competent jurisdiction to be unenforceable, those provisions
shall be enforced only to the furthest extent possible under applicable law and the remaining terms of this
Agreement will remain in full force and effect.

Any act by Epic to exercise, or failure or delay in exercise of, any of its rights under this Agreement, at law or in
equity will not be deemed a waiver of those or any other rights or remedies available in contract, at law or in
equity.

You agree that this Agreement does not confer any rights or remedies on any person other than the parties to
this Agreement, except as expressly stated.

Epic’s obligations are subject to existing laws and legal process, and Epic may comply with law enforcement or
regulatory requests or requirements despite any contrary term in this Agreement.

18. Additional Platform Terms

18.1 Sony PlayStation Users:

The following additional terms and conditions apply with respect to Software available for use on PlayStation
devices that you own or control:

Please note that Epic will store Sony Entertainment Network account information, including your email address
and Online ID, as explained in Epic’s Privacy Policy. Epic may allow its users to search for other Epic accounts
by their SEN account and other Epic users may send you friend requests. Your SEN account privacy settings
will not apply to your Epic account.

In no event may you convert any Software virtual currency into real currency, tangible goods, or in-kind
consideration, and you are expressly forbidden from engaging in off-platform sales or exchanges of such virtual
currency, such as at eBay or other auction sites.

For SIEA users: Purchase and use of items are subject to the Network Terms of Service and User Agreement.
This online service has been sublicensed to you by Sony Interactive Entertainment America.

For SIEE users: Any content purchased in an in-game store will be purchased from Sony Interactive
Entertainment Network Europe Limited (“SIENE”) and be subject to PlayStation™ Network Terms of Service and
User Agreement which is available on the PlayStation® Store. Please check usage rights for each purchase as
these may differ from item to item. Unless otherwise shown, content available in any in-game store has the
same age rating as the game.

18.2 Microsoft Xbox Users.

The following additional terms and conditions apply with respect to Software available for use on Xbox Live
devices that you own or control:

Neither Microsoft Corporation nor any of its affiliates (collectively, “Microsoft”) have any maintenance or support
obligations with respect to the Software or Services.

Nothing in this Agreement shall govern or change, in any way, your relationship with Microsoft under any
agreements between you and Microsoft, including the Xbox Live terms of use.

Further, to the maximum extent permitted by applicable law, the aggregate liability of the Epic Parties (other than
Microsoft) arising out of or in connection with this Agreement or the Software (including any Game Currency or
Content) or Services will not exceed the total amounts you have paid (if any) to Epic for the Software (including
any Game Currency or Content) during the twelve (12) months immediately preceding the events giving rise to
such liability and Microsoft shall have no liability to you arising out of or in connection with this Agreement or the
Software (including any Game Currency or Content) or Services. These limitations and exclusions regarding
damages apply even if any remedy fails to provide adequate compensation.

18.3 Apple iOS Users.

The following additional terms and conditions apply with respect to Software available for use on any Apple, Inc.
(“Apple”) iPhone or iPad devices that you own or control:

You acknowledge that your agreement is not with Apple. Epic, not Apple, is solely responsible for the Software
and the content thereof.

Your use of the Software shall be subject to the terms of this Agreement and as permitted by the Usage Rules
set forth in the App Store Terms and Conditions as of the date you download or first use the Software (which you
acknowledge you have had the opportunity to review).

You agree that Apple has no maintenance or support obligations with respect to the Software or Services.

You acknowledge and agree that Apple is not responsible for any product warranties, whether express or
implied by law, with respect to the Software or Services. If you are legally entitled to a warranty in your country
or other jurisdiction, then in the event of any failure of the Software or Services to conform to such required
warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid by you to Apple for the
Software. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation
whatsoever with respect to the Software or Services, and any other claims, losses, liabilities, damages, costs or
expenses attributable to any failure to conform to such required warranty will be Epic’s sole responsibility.
However, you understand and agree that in accordance with this Agreement, Epic has disclaimed all warranties
of any kind with respect to the Software and Services, and therefore, there are no warranties applicable to the
Software or Services, except those required by law.

As between Apple and Epic, Epic, not Apple, is responsible for addressing your or any third party’s claims
relating to the Software or Services or your possession and/or use of the Software or Services, including, but not
limited to: (i) product liability claims; (ii) any claim that the Software or Services fail to conform to any applicable
legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. In the
event of any third party claim that the Software or Services or your possession and use of the Software or
Services infringes that third party’s intellectual property rights, Epic, not Apple, will be solely responsible for the
investigation, defense, settlement and discharge of any such intellectual property infringement claim (if and to
the extent required under this Agreement).

You agree that this Agreement does not confer any rights or remedies on any person other than the parties to
this Agreement, except as expressly stated. Notwithstanding the foregoing, Apple, and Apple’s subsidiaries, are
third party beneficiaries of this Agreement, and upon your acceptance of this Agreement, Apple will have the
right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third party
beneficiary thereof.

Any end-user questions, complaints or claims with respect to the Software should be directed to
[email protected].

18.4 Samsung GALAXY Users.

The following additional terms and conditions apply with respect to Software available for use on the Samsung
GALAXY devices that you own or control:

The Software may provide you the ability to make payments through Samsung’s In-App-Purchase APIs. In the
event that you make a payment using Samsung's In-App-Purchase, the Samsung GALAXY Apps Terms and
Conditions that you entered into with Samsung Electronics Co., Ltd. (or its affiliates) regarding the use of
Samsung’s In-App-Purchase and its equivalent terms shall apply to the payment and any refunds related to such
payment.