0% found this document useful (0 votes)
131 views4 pages

Tutorial 1: Tutorial 1 Isp250 - Information Systems Development

The document discusses key concepts in information systems development including: 1) It outlines the system development life cycle which includes planning, analysis, design, implementation, and support. 2) It describes different types of information systems such as enterprise, transaction processing, and business support systems. 3) It differentiates the roles and information needs of top managers versus middle managers. 4) It defines key terms like knowledge management systems, user productivity systems, system analysis and design, and the components of an information system.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
131 views4 pages

Tutorial 1: Tutorial 1 Isp250 - Information Systems Development

The document discusses key concepts in information systems development including: 1) It outlines the system development life cycle which includes planning, analysis, design, implementation, and support. 2) It describes different types of information systems such as enterprise, transaction processing, and business support systems. 3) It differentiates the roles and information needs of top managers versus middle managers. 4) It defines key terms like knowledge management systems, user productivity systems, system analysis and design, and the components of an information system.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 4

TUTORIAL 1

TUTORIAL 1 ISP250 – INFORMATION SYSTEMS DEVELOPMENT


TUTORIAL 1

a)
System Planning System Analysis System Design System System Operation
• Identify nature • To build a logical • To create a Implementation & Support
and scope scope model of the new physical model • New system is • Process of
of business system that will satisfy all constructed- maintains,
opportunity or documented complete enhances &
problem requirements functioning & protect the
documented IS system.

b)
Top Manager Middle Manager
Develop long range plans (strategic plan), Provide direction, necessary resources &
which define the company mission & goal feedback to supervisor
Need information on economic forecasts, Need more detailed information than top
technology trends, competitive threats, managers
and governmental issue
Focus on the overall business enterprise Provide support for the organization’s
and use IT to set the company’s course basic functions
and direction.

TUTORIAL 1 ISP250 – INFORMATION SYSTEMS DEVELOPMENT


TUTORIAL 1

Enterprise computing Transaction processing Business support


system systems systems
Support company-wide Process data generated by Provide job-related
operations and data day-to-day business information to users at all
management requirements operations levels of a company (Can
work hand-in-hand with a
TP system)
Examples: Wal-Mart’s Examples: Customer order Examples: Management
inventory control system, processing, Accounts Information System (MIS),
Hilton Hotel’s reservation receivable, Warranty claim Radio Frequency
system processing Identification (RFID)

Knowledge management systems User productivity systems


Called expert systems because they Use technology that improves productivity
simulate human reasoning by combining a
knowledge base and inference rules
Many knowledge management systems use Examples: email, word processing, dbms
a technique called fuzzy logic

a)
System analysis and design Information system
Step-by-step process for developing high- Combines IT, people & data to support
quality information system business requirement
Need involvement of system analyst who Consist of 5 keys components: hardware,
plan, develop and maintain the software, data, process, people
information system

b)
Application software System software
Programs that support day-to-day Manages the hardware components
business functions and provide users with
the information they require
Examples: enterprise application (payroll Examples: Operating system, Security
system), spreadsheet software

TUTORIAL 1 ISP250 – INFORMATION SYSTEMS DEVELOPMENT


TUTORIAL 1

TUTORIAL 1 ISP250 – INFORMATION SYSTEMS DEVELOPMENT

You might also like