PRADYOTH SALESFORCE DEVELOPER

SUMMARY
 Certified Salesforce Developer/Administrator with 71/2 plus years of experience in salesforce CRM platform both as
Developer and Administrator.
 Hands on experience in Development, Administration, Configuration, Implementation and Support of Salesforce CRM
based on Apex language and leveraging Force.com Platform.
 Performed in modern Enterprise Lightning applications combining Lightning Design System, Lightning App Builder and
Lightning Component features.
 Expertise in upgrading required applications from Salesforce Classic to Lightning.
 Experienced in Integrating App Exchange applications with Salesforce, Mass E-mail management, application management
using Force.com plug-in, Eclipse IDE in sandbox and production Environments.
 Strong knowledge of SFDC standard Data Structures and experience in designing and creating Custom Objects, Relationships
with junction Objects, Force.com platform and Sites as required by business requirement.
 Developed Apex classes using other platform-based technologies like Visualforce and Froce.com IDE.
 Experience in using Standard and Custom Controllers with Extensions on Visualforce in development of custom pages
fulfilling business requirements.
 Integrated Salesforce with Hubspot for reliability.
 Proficient knowledge in sticking to Governor Limits and customizing the codes in accordance to increasing Governor Limits.
 Participated in all stages of Software Development Life Cycle (SDFC) i.e. System Analysis, Design, development, Testing
expertise with Object Oriented Design, Analysis and using Unified Modeling Language architecture.
 Proficiency in integrating of Salesforce.com with external applications by using web services like SOAP and REST API.
 Skilled in using Workbench to fetch data using SOSL and SOQL Queries.
 Proficient in JAVA language-based software developing with covering all the stages of development life cycle.
 Experience in creating different types of Reports with dashboards and graphics as per the requirements.
 Expertise in using Migration tools like Data loader for insert, update by Bulk import or Export of data from Salesforce.com
Objects.
 Proficient in QA automation testing to support QA team during SIT window.
 Skilled in using features like Validation rules, Workflows, Process Builder, Approval Process, Dynamic Approval Process
and Sharing Rules for complex requirements.
 Skilled in using HTML5, JavaScript and Angular for frontend teams.
 Experienced with implementing security to Object, field and record level for different users at different levels of organization
with hierarchy.
 A team player with excellent communication skills, Strong work ethics, Positive attitude with hunger to learn new things every
day and prudent developer with strong problem-solving skills.

TECHNICAL SKILLS

Standard objects, Workflow & Approvals, Apex Classes/Controllers, Apex Triggers, DML
SFDC Technologies operations, SOSL, SOQL, Validation Rules, Process Automation, Visualforce Pages, Data Loader,
Reports Dashboards, Force.com IDE.
ETL Data Extraction, Force.com Apex Explorer, Apttus, Force.com Excel Connector and Force.com
Force.com Tools Eclipse IDE Plug-in, Force.com workbench, Force.com Platform (Sandbox, and Production),
Force.com explorer.
Jittrebit, Mule soft Any point Platform (ESB), Outbound Messages, Field updates, Custom Objects,
Custom Integration Tools
Settings, Labels and Tabs, Security Controls, AppExchange Package & Custom Application and
and Management
Sandbox Data Loading, MS Visio, JIRA, Tableau, Info gram
Data Migration Tools Apex Data Loader, Data Import Wizard, Force.com Excel Connector and Force.com migration tools
Databases Microsoft SQL Server, MySQL and MongoDB
Languages APEX, C, SQL, JavaScript, Angular, Java, HTML5,CSS and Python.
Force.com Data Loader, Hubspot, Selenium Web Driver, Force.com Platform (Sandbox and
Tools & Technologies
production).
Web Services SOAP and RESTful
Operating systems Windows 98/NT/XP/Vista/7/8/10, Linux, MacOS.

EDUCATION
 Master of Science, Computer Science
STATE UNIVERSITY OF NEW YORK | USA.

Bachelor of Technology, Computer Science

CERTIFICATIONS

Salesforce Platform Developer I,

Salesforce Administrator
Credential ID: 20312451.

WORK EXPERIENCE

Sr. Salesforce Lightning Developer |Simple Finance |Portland, OR| Apr 2020 - Present
Project Description: Our team at Simple Finance works on the Salesforce engineering team for the banking app called Simple.com.
The requirements are driven by the stakeholders of Customer operations, Banking operations and Risk teams which directly impact
agents using Salesforce service cloud facing customers using Simple as their banking.
Key Contributions:
 Participate in the project discovery phase with valuable inputs of Salesforce development knowledge and its restrictions.
 Help Business Analysts to document the ticket with technical Salesforce point of view user stories.
 After the grooming of tickets, estimate the ticket with other developers and mark required points on the JIRA ticket.
 Document the technical design of the user story and required effort on the Confluence page, which helps other developers to
understand during peer review.
 Tickets with development usually include working with creating custom lightning web components, custom coding, apex
classes, test classes, triggers, batch classes and all the admin work.
 Custom lightning web components include developing of component, controller, helper and design.
 Used Lightning components to develop custom requirements to ease the process of Agents.
 Worked on Omni Channel for customization and prioritization of work for agents using Five9.
 Created complex flows for agents to go through documented questionnaires which also includes custom components.
 Developed Live Chat custom objects for enhancing the opportunity to chat with customers by agents with two factor
authorization.
 Worked on REST and SOAP API’s in order to establish a connection with the backend team, who use Scala for sending to and
fro of the response.
 Used Visual Studio Code for code development using Salesforce CLI.
 Perform peer review with feedback on pull requests for other developers on their user stories before sending into testing.
 Used Flosum as a code management to create, merge and deploy the pull requests.
 Support QA with all the knowledge about the tickets during testing and involve actively in bug bashes to speed up the testing
process for high estimated tickets.
 Support the Release manager during deployment with documentation of post/pre-deployment notes.
 The development cycle is implemented at a fast pace with a two week sprint cycle.
 Used JIRA to document tickets, Confluence to handle all the documents, Data Dog for monitoring Salesforce performance, G-
Suite and Slack for communication.
 Always Support agents directly using Slack channel with any questions raised on the Salesforce platform.
 Successfully completed integrating three features from legacy CRM to Salesforce service cloud.
 Participate actively in team retrospective meetings with valuable feedback on the completed sprint.
Environment: Lightning Web components, Salesforce service cloud platform, Apex Classes, Agile, JIRA, FLosum, Data Loader,
Workflow & Approvals, Flows, VS Code IDE, Omni Channel, Process Builder, Custom Reports, Dashboards, Controllers, triggers, .

Sr. Salesforce Developer | Johnson & Johnson Vision | Jacksonville, FL | Oct 2019 - Mar 2020
Project Description: Our team at Johnson & Johnson Vision handles two websites www.Acuvue.com and www.jnjvisionpro.com,
which are Consumer and B2B respectively, SFDC team works as the backend team connecting the UI team for the websites for
maintaining the current system, adding new campaigns and utilizing the data for marketing.
Key Contributions:
 Involve in Grooming of the tickets on the JIRA board for all the requirements and understanding of the Business requirements.
 After the Grooming, Estimate the ticket with story points and prepare an approach/ design for the requirements.
 The design proposal required for all the development points which must be approved by the SFDC Architects.
 Created UML diagrams and workflow as a part of design approach for better understanding of the requirements.
 Business Requirements usually are based on creating the new HTTPS services with GET or POST.
 The new services will evoke in creation of APEX classes, Test Classes, Creation of new fields with permissions, validation
rules.
 Development included working close with different teams like the UI team (Acuvue), backend team (Jnjvisionpro) and SFMC
team to provide best solutions with fast pace.
 After the development part is completed, the code will be reviewed by the Code-reviewer with suitable inputs and approval.
 Used tools like IntelliJ with Illuminati Cloud plug in to develop the code.
 Used different Atlassian products like JIRA for SCRUM, Sourcetree for Git, Bitbucket for Code/project management and
Confluence for documentation.
 Followed CI/CD approach with respect to Jenkins in validating the code or deployment against higher environments.
 Also, Developed Scheduled class and Batch Class for the requirements.
 Created Reports, Dashboards as part of tickets to the Business to review.
 All the process, developments and statuses were documented on the respective User stories for references.
 Communicate and work with BA’s of respective User stories to align and help them groom the tickets with technical workflow.
 Use Workbench as a data extraction, testing of services on the environments.
 Used Data Loader for Data migration and integration with Salesforce.
 Performed automated testing for QA team using Selenium Web driver tool during SIT window.
 Supported QA team in understanding the business requirement with valid test scripts
 Used Lightning components in migrating existing data which is in Salesforce Classic.
 After every Production release, the confluence page is updated with all the changes for future references or changes.
 Followed strict SCRUM process with two-week sprints, daily stand ups, grooming sessions, review’s and retrospectives.
Environment: Apex Classes, Salesforce.com platform, Agile, JIRA, Bitbucket, Jenkins, Data Loader, Controllers, triggers, Visual
Force, Salesforce App exchange, Workflow & Approvals, Lightning, Sourcetree, IntelliJ IDE, Selenium Web driver, Process Builder,
Custom Reports, Dashboards.

Sr. Salesforce Developer/Admin | Atlassian | San Francisco, CA | Apr 2018 – Sep 2019
Project Description: At Atlassian Corporation, our team provided other teams, design/implement Salesforce solutions, and
implement integrations with Salesforce by leveraging Jittrebit and automation tools. It is an Australian enterprise software
company that develops products for software developers, project managers, and content management.
Key Contributions:
 Developed Apex Classes, Controller classes and Triggers for functional needs in different applications.
 Used field level security along with page layouts to manage access to certain fields.
 Involved in design, development, planning, testing and integration of Salesforce cloud services.
 Created workflow rules and validation rules.
 Deploying Apex Classes, Triggers and other custom components using outbound change sets in Sandbox to Inbound change
sets in Production.
 Worked on Case Assignment Rules to direct the case to the appropriate group such as Stories and PCS Central Support.
 Created Test Classes to provide maximum coverage to triggers and other classes.
 Integration of Salesforce Cloud with other AppExchange applications.
 Used Platform based technologies like Visualforce to provide UI to the custom objects.
 Worked with the customization, Data Migration and Integration tools like Apex Data Loader etc.
 Implemented Batch Classes, Scheduled Classes as part of the Business Requirement.
 Created Visualforce Pages using Standard Controllers, Custom Controllers, Extension Controllers and Web Services API.
Created new User Interface using JavaScript, HTML, and CSS in Visualforce Pages.
 Created various Reports like Summary reports, Matrix reports and Dashboards.
 Used Hubspot for syncing with salesforce through integration.
 Experience in creating Lightning Components and used Lightning Design System to convert existing Visualforce pages to
lightning components.
 Good working experience in Design and Development of User Interfaces Using Visual force, HTML, CSS, JavaScript and jQuery.
 Creating, updating and maintaining technical and functional documentation related to User stories and Salesforce.
 Used Process builder for visualizing and creating automated business processes.
 Involved in data mapping and data Migration from Oracle database to SalesForce.com and Migrated leads, accounts and
contacts to the Sales Cloud with help of Jittrebit.
 Provided support to end users of CRM via cases to ensure proper business practice.
 Configured the GitHub to maintain the different versions in common development environment.
Environment: Salesforce.com platform, Data Loader, Apex Classes, Controllers, triggers, Visual Force, Workflow & Approvals, Agile,
Lightning, GitHub, Process Builder, Jittrebit, Custom Reports, Dashboards, Salesforce App exchange, Eclipse IDE, Oracle Database.

Salesforce Developer | Square Inc | San Francisco, CA | Jul 2017 - Mar 2018
Project Description: Developed and configured Salesforce in a fresh and unique way that matches the needs of Square. Established
communication with different stakeholders, configuration, design skills, data integration, maintenance and support of Salesforce
Service and Sales Platform for successful execution.
Key Contributions:
 Worked on enhancing and supporting the application.
 Worked on various Force.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
 Good Experience in Administration, Configuration, Implementation and Lightning.
 Led the effort to introduce non-IDE-performed software builds, dependency management and continuous integration in the
enterprise using Apache Ant.
 Writing builds script using ANT and deployment on different environments.
 Created Page Layouts, Search Layouts to organize Fields, Custom Links, Related Lists and other components on a record detail
and edit pages.
 Created Custom Objects, Custom Tabs, Entity-Relationship Data Model, Validation Rules, Workflow Rules and Auto-
Response Rules to suit to the needs of the application
 Developed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs of the application.
 Created Workflow rules and defined related tasks, Time triggered tasks, email alerts, filed updates to implement business
logic.
 Created Visualforce pages for capturing different customer enquiries and implemented logic for migrating cases to different
queues based on the type of customer enquiry.
 Implementing customer portal and partner portal.
 Developed scripts to load forecast data from salesforce.com.
 Responsible for understanding the data migrating requirements and analyze data to be loaded from legacy systems to
Salesforce.com.
 Created email templates and inbound emails using Visualforce for the clients and customers.
 Implemented various Custom Reports and deployed them for different business user levels.
 Developed Unit test class for Apex classes and worked for improving code coverage up to 85 percent.
Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Components, Controllers & Extensions), Saledforce.com
Data Loader, Informatica, HTML, Apache ANT Java Script, Web Services, WSDL, SFDC Sandbox, Eclipse IDE Plug-in, Oracle 10g,
Windows XP.
Salesforce Developer/Admin | Macys | San Francisco, CA | Jan 2016 - Jun 2017
Description: In order to maintain successful delivery of an innovative, high quality solution to the Human Resources organization
running Salesforce as their Case Management system, our team was responsible for Salesforce system administration, system
configuration, application and integration coding, testing, training and on-going support. 
Key Contributions:
 Developed and configured various Reports for different user profiles based on the need in the organization.
 Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases,
Reports and Dashboards.
 Used Geo location field type to calculate the nearest properties from contact mailing address.
 Developed custom Real estate applications for property management.
 Designed, and developed the Custom objects, Validation rules, Page layouts, Custom tabs, Components, Visual force Pages
to suit to the needs of the application.
 Implemented Roll-up summary fields and formula fields for reporting purpose.
 Data migration from external systems to sales force using Data Loader.
 Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform
database objects.
 Created different Workflow rules and Approvals for various campaign processes.
 Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional
needs in the application.
 Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based
technologies like Visualforce, Force.com IDE.
 Integrated the web services using REST and SOAP by generating the necessary stubs from the WSDL files for extracting the
data from home grown applications by using home grown web services.
 Created email templates and inbound emails using Visualforce for the clients and customers.
 Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
 Participated in the training sessions provided by the Salesforce team and support end users
 Knowledge on creating Visualforce Dashboards, Sharing rules.
 Used change sets for deployment.
 Resolved the Cases and support the team on urgent bases, implementation and working with real-time troubleshooting.
 Used the sandbox for testing and migrated the code to the deployment instance after testing.
Environment: Saleforce.com platform, Role Hierarchies, Sharing Rules, Email Templates, Reports, Dashboards, Custom Objects,
Custom Tabs, Email Services, Security Controls, Approval process.
 Salesforce Developer | Landmark IT Solutions | Hyderabad, India | Feb 2014 - Dec 2015
Key Contributions:
 Gathered user and functional system requirements via workshops, interviews and workflow storyboards and Working with
stakeholders and project teams to prioritize collected requirements.
 Customized existing salesforce functionality according to project requirement. 
 Involved in Data migration from Excel to Salesforce using Apex Data Loader.
 Created user Roles and Profiles, security controls and sharing settings. 
 Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards. 
 Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and
templates, and field updates.  
 Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse. 
 Worked on various AppExchange products according to the needs of the organization.
 Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking
for the correctness of the data.
 Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules,
case templates, workflow rules and actions, etc.
 Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail
and edit pages. 
 Worked on Apex classes, controllers, controller extensions.
 Interact with Business Analysts and Developers to design better test plan and strategies based on the requirements of the
business.
 Customized page layouts for Accounts, Contacts, Campaigns, Leads, Opportunity depending upon user roles and groups. 
 Deployment of code from sandbox to production using Force.com IDE tool. 
 Created Visualforce pages and Visualforce components to achieve custom functionality. 
 Configured user Roles, Profiles, sharing settings, organization wide defaults based on updated.
Environment: Saleforce.com platform, APEX Language, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader,
Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox,
Eclipse IDE Plug-in.

Salesforce Developer | Cognizance Pro Solutions | Chennai, India | Dec 2012 - Feb 2014
Key Contributions:
 Involved in various activities of the project, like development meeting, requirement gathering, and analyzing
requirements, documenting the functional and nonfunctional requirements.
 Worked with the user group for requirement gathering throughout the planning and implementation and designed the data
model to transform the existing business process to Salesforce.
 Designed, developed & deployed the Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts, Custom
tabs, Components, Visualforce Pages, Apex classes to suit to the needs of the application.
 Attended daily meetings, weekly scrum meetings and sprint review meetings.
 Created various Visualforce/html email templates for Email Alerts using triggers and approval process for the clients and
customers.
 Maintained data cleanliness and accuracy by adding various Custom validation rules and Custom formulas. Worked on Test
Cases by developing Test Classes to meet the required Code Coverage in Salesforce.
 Created Profiles, Roles and Permission Sets for all the users in the organization.
 Worked on Data Mapping using excel sheets to map all the existing fields from Client and Mainframe Applications to
Salesforce.
 Worked with SQL Server management studio to execute complex SQL queries using client and Salesforce schema
 Used the Sandbox for testing the developed App after migrating some test data from client application.
 Used Salesforce Developer Console to execute apex codes and SOQL.
 Provided ongoing salesforce.com maintenance support and administration services including periodic data cleansing and fixing
runtime issues.
Environment: SaleForce.com platform, Visualforce (Pages, Component & Controllers), Apex Language, Data Loader, HTML.