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Chapter 9 Notes

This document summarizes key aspects of human resource management including: 1) The human resource management process involves determining needs, recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees. 2) The human resources planning process includes preparing inventories, job analyses, assessing future demands and supply, and establishing strategic plans. 3) Selection involves gathering information to decide who to hire under legal guidelines considering the interests of individuals and the organization.

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435 views

Chapter 9 Notes

This document summarizes key aspects of human resource management including: 1) The human resource management process involves determining needs, recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees. 2) The human resources planning process includes preparing inventories, job analyses, assessing future demands and supply, and establishing strategic plans. 3) Selection involves gathering information to decide who to hire under legal guidelines considering the interests of individuals and the organization.

Uploaded by

Adam
Copyright
© © All Rights Reserved
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Download as DOCX, PDF, TXT or read online on Scribd
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Arjun Nigam

Chapter 9 Notes – Human Resource Management

- Human Resource Management; process of determining human resource needs and then recruiting,
selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve
organizational goals
- To create people advantage
o Understand external environment
o Understand internal environment
o Select most critical HR topics and set priorities
o Initiate projects with teams
o Secure support from top management

Human Resources Planning Process


- Preparing human resources inventory of organization’s employees
o Include age, name, education, training, skills
- Preparing Job Analysis
o Job Analysis; study of what is done by employees who hold various job titles
o Necessary to recruit and train employees with necessary skills to do the job
o Job Description; summary of objectives of a job, type of work to be done, responsibilities
and duties, working conditions, and other functions
 Statements about the job
o Job Specification; written summary of minimum qualifications required of workers
 Statements about the person who does the job
- Assessing future HR demands
o Ensure people are available when needed
- Assessing future HR supply
- Establishing strategic plan
o Address recruitment, selection, training, and development
o Must have upper management support
- Recruitment; set of activities used to obtain sufficient number of right people at right time

Selection
- Selection; process of gathering info and deciding who should be hired, under legal guidelines, for
best interests of individual and organization
o Extremely expensive process
- Process involves 5 steps
o Obtaining complete application forms
o Conducting interviews
o Giving employment tests
o Confirming background information
o Establishing trial periods

Contingent Workers
- Contingent workers; workers who do not have regular, full-time employment
o Anyone that works less than 30 hours a week
Arjun Nigam

Training and Developing Employees


- Training and Developing; all attempts to improve productivity by increasing employees ability to
perform, focus on short-term skills
- Employment Orientation; activity that introduces new employees to organization; to fellow
employees, to their supervisors, and to the policies, practices, values, and objectives of firm
- On-the-job Training; training in which employee immediately begins his tasks and learns by doing,
or watching others for a while
- Apprentice programs; training programs involving period during which a learner works alongside
experienced employee to master skills and procedures of craft
- Off-the-job Training; training occurs away from workplace and consist of internal or external
programs to develop any of a variety of skills or to foster personal development
- Online training; training programs in which employees “attend” classes via internet
- Vestibule training; training done in schools where employees are taught on equipment similar to
that used on the job
- Job simulation; use of equipment that duplicates job conditions and tasks so that trainees can learn
skills before attempting them on the job

Management Development
- Management Development; process of training and educating employees to become good
managers and then monitoring progress of their managerial skills over time
- Programs include
o On-the-job coaching
o Understudy positions
o Job rotation
o Off-the-job courses and training
- Enabling; giving workers education and tools they need to make decisions

Networking
- Networking; process of establishing and maintaining contacts with key managers in one’s own
organization and other organizations and using those contacts to weave strong relationships
- Mentor; experienced employee who supervises, coaches, and guides lower-level employees by
introducing them to right people and generally being their organizational sponsor

Pay Equity
- Pay Equity; equal pay for work of equal value
- Women are usually paid less than men in all categories

Fringe Benefits
- Fringe Benefits; benefits such as sick-leave pay, vacation pay, pension plans, and health plans that
represent additional compensation to employees beyond base wages
- California-style benefits; benefit plans that allow employees to choose which benefits they want up
to a certain dollar amount

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