Bus Terminal Design Requirements
Bus Terminal Design Requirements
BS ARCH3A
OUTPUT NO. 1
A bus terminal, or terminus, is the point where a bus route starts or ends, where
vehicles stop, turn or reverse, and wait before departing on their return journeys. It’s also
where passengers board and alight from vehicles. It also often provides a convenient point
where services can be controlled from. (World Bank Group and PPIAF, 2006).
In general, the four basic planning criteria for planning of terminals are –
1. Need – Need of the terminal arises with increase in the demand. An organized bus
• Accessibility • Safety
2. Size – The following factors are considered to characterize the size of the terminal
• User characteristics
3. Location – The selection of the location should satisfy the following criteria
terminals
Public Seating
Seating in any of the terminal types may be provided in the form of a separate
waiting room or, in a more open plan, in the form of a simple seating area within a larger
public space. This function should be directly accessible to the concourse area and
should be provided with drinking fountains, trash baskets, ash urns, and clocks. The
and economic priorities. As a general rule of thumb, however, an allowance of one seat
for every three passengers would be adequate for an intercity terminal. The passenger
Ticketing Facilities
The trend in ticketing facilities in the modern terminal, regardless of the type, is
terminal
toward open counters in contrast to the antiquated caged windows. In the larger intercity
terminal, where more than one carrier may operate, separate self-contained glass-walled
ticket offices may be provided, each housing their individual open ticket counters. The
number of selling positions or agent stations varies with the individual operations policy
of the carrier and the particular terminal type. Perhaps the greatest number of selling
positions are required in the intercity terminal. On the average, one position should be
provided for each 25 to 30 waiting room seats. The lineal feet of counter space depends
on individual carrier operation and the type of ticketing equipment used and may vary
between 3 to 5 ft per position and/or about 50 to 60 sq ft per position. The height of the
Baggage Boom
Baggage room requirements vary significantly with terminal type and operation. In
the intercity terminal and the airport city terminal, the baggage handling problem is more
severe. Ideally, in both cases, the sooner the departing passenger and his baggage are
terminal
separated, the better. In the airport-
hand-carried directly onto the bus or to the baggage room, and from there it is placed on
the bus. The baggage room should be accessible from both the public area and the
concourse and have an area equal to about 10 percent of the total building or contain
about 50 sq ft for each bus loading berth, whichever is higher. The baggage room
should also be equipped with standard metal racks about four or five tiers high for
baggage storage A portion of the baggage room may be used for a package express
service, which and should function without interfering with concourse traffic. A separate
package express counter should be provided. The length of the counter depends on the
quantities to be provided
terminal
Dispatch Office
Offices
terminal
Rental Space
available.
Principles governing how to approach the planning of bus terminals are focused
towards ensuring enhanced passenger experience and level of service. These have been listed
terminal
below, and may be applied during the design development process.
Traditional bus terminal facilities fail to provide convenient access to public buses; their
closed confines make access extremely difficult for passengers. Current attempts to improve bus
based public transport access are only concerned with improvement of street infrastructure,
internal circulation. Additionally, the ingress and egress points should be so located that they
are not in conflict with traffic circulation at the peripheral road network (Planning Department
Hong Kong 2014). One way of achieving this is by creating alternative access/egress points by
integrating multi modal facilities with the bus terminal; this can further convenience commuters
Location
Locational characteristics make for the key factor attracting passengers using the bus
terminal (Trans Link Transit Authority 2011). Centrally located (core city areas) bus terminals are
desirable for operational efficiency and passenger convenience, as they provide ample
interchange opportunities. Additionally, they are potential candidates for using terminals as a
vibrant city space. Peripheral terminals, when integrated with depot functions, work best in
Operational parameters
requirements. These include the number of routes served and their peak frequency, volume of
waiting passengers, spaces for bus stacking (idle parking), the mix of terminating and passing
services, and passenger circulation (Trans Link Transit Authority 2011). Thus, it is essential to the
terminal planning and development process that the operational parameters are fully
factor in the estimates for existing capacity and future (horizon year) demand. The
considerations for redressal of potential short-term and long-term capacity constraints, and
future expansion on the basis of estimated horizon year demand should be incorporated early in
The basic premise of the Level of Service (LOS) framework is that passengers are
sensitive to the amount of space surrounding them. When this space is compromised by
LOS is an indicator of how good the present situation in a given facility is, and helps determine
the environmental quality of a given space based on the function it is serving. To plan for critical
LOS requirements for a terminal (as listed in different standards), one must first understand the
entire journey of a passenger through the facility. Each activity planned for the
passenger/commuter needs to offer a baseline level of service as per space standards and area
allocation.
Integrating provisions for feeder modes—like cycle rickshaws, auto rickshaws, buses,
private vehicles etc.—in the facility design, ensures improved accessibility and conflict free
circulation. Planned allocation of space for such modes helps reduce delays, and improves level
of service for passengers. The aim is to facilitate seamless transfers, in order to create the
transport. A commuter should feel safe using public transport at any time (of day and night) and
at any location (Trans Link Transit Authority 2011). CPTED promotes the notion that it is possible
to apply creative urban design principles to reduce incidence and perception of crime. This
includes better urban planning, including effective lighting, barrier-free circulation, enhanced
visibility, signage and way finding, integrated commercial activities (formal or informal) to avoid
dark or inactive corners etc. Integrating CPTED shall ensure better connectivity as well as
It is highly suggested that public infrastructures should be barrier free for all. This
implies that bus terminal facilities should be inclusive and accessible for all, including differently-
abled people, people carrying luggage, pregnant women, children, people travelling with infants
(in hand or stroller) etc. All passengers should be able to cover their journey in a seamless
manner with minimum effort. The BP 344 of the Philippines provides guidelines for the
consideration of Persons with Disabilities and offers general provisions for the minimum
requirements to be integrated into a design which is accessible for all. Furthermore, PWD
considerations must be present in the overall design for a bus terminal so that all commuters
technologies to reduce the overall carbon footprint and adverse impact on the environment,
both during the development and operational phase. Construction practices may employ
material (and techniques) with low embodied energy, while energy requirements for the
terminal’s operations may be met through sustainable means and use of efficient technologies.
This may include use of solar energy, efficient LED lighting, passive cooling/heating measures,
higher reliance on natural lighting etc. Additionally, techniques for noise control, solid waste
management, waste water re-cycling, use/re-use of waste water, and rain water harvesting
Books
DeChiara, J. P. (2021). Time-Saver Standards for Interior Design and Space Planning
Journals
Articles
Planning Considerations for Bus Terminal Design. (2021, February 14). Planning Tank.
https://planningtank.com/transportation/planning-considerations-for-bus-terminal
Bus Stations and Terminals. (2006). The World Bank Group and PPIAF.
Https://Ppiaf.Org/Sites/Ppiaf.Org/Files/Documents/Toolkits/UrbanBusToolkit/Assets/3/3.
1/35(Vii)a.Html.
https://wikitravel.org/en/Public_transportation
Own, C. M., Lee, D. S., Wang, T. H., Wang, D. J., & Ting, Y. L. (2013). Performance
Evaluation of UHF RFID Technologies for Real-Time Bus Recognition in the Taipei Bus