CURRICULAM VITAE

Mr. Pulkit Shukla

B/9, Sarovar Apartment, Opp. Surya City Society, Nr. Hirabhai Tower,
Uttam Nagar Road, Maninagar. Ahmedabad.
E-mail: [email protected], [email protected].
Linkedin Profile: https://www.linkedin.com/in/pulkit-shukla-61a5ba16/

Objectives:
• Looking for a developing and responsible position in a dynamic organization
providing ample opportunities for growth and also nurtures my core capabilities like
problem solving, analytical skill and decision making abilities, at the same time
meeting organizational goals and over and above also sharpen my ability to manage
people effectively.
Quick One Minute Review:
• Young and talented personnel having excellent communication and extensive
problem solving skills and capability of working with and as a team.
• Talented and dedicated to seniors as well as customers. Repeatedly awarded by
superiors with their 360° appraisals for my performances and customer centric
approach.
Education:
• Having a good educational career track record, I possess a throughout first class till
the graduation.
 MBA (Marketing) from ISBM – June 2009 (A grade).
 Master in Commerce (Part I) (Eng. Med.)
 Bachelor in Commerce – April’2004 (Eng. Med. – 63%)
Computer Skills:
• Being a Comp Savvy I thoroughly command the computer applications learnt from
one of the best institutes at Ahmedabad.
 Have done the Office Automation Package with A+ grade – March’2002
 Have done the D.C.P. with A+ grade – March’2003
 Also having Internet knowledge and savvy for surfing on net.
Extracurricular activities:
 Have leaded the college team at the youth festival competition of university.
 Active Member of Alumni Association of City Commerce College and GLS
association, Ahmedabad
 Associated with Ahmedabad Theater Group as an Artist
 Done an ad-film for Ahmedabad Traffic Police on Traffic Rules awareness drive :
https://www.youtube.com/watch?v=HCZjzK89dSw
Strengths:
 Highly positive attitude  Punctual
 Committed and hard working.  Strong will power
 Interactive  Can do Attitude
Personal Detail:
DOB : 8th June 1984
Languages Known : English, Hindi & Gujarati
Hobbies : Listening Music, Public Relationship, Theatre performance.
Contact No. : +91 9898249060, +91 8320897085
Personality : Pleasant, Versatile.
Nature : Talkative, Jolly.
Work Exposure:

Jan.17 to Cont. Reliance JIO Infocomm Limited Ahmedabad

Job title : State Training Head - Gujarat
Job Profile : Manager – Training-Learning & Development
 Managing the team of 9 Trainers which includes 8 Area based Trainers
and 1 State based trainer
 Reporting into the State HR Head
 Identifying various training and development needs within organization in
consultation with different departmental leaders
 Considering the cost of a planned program and keeping within the budget
 Driving the individual assigned certification and learning plans
 Helping the line managers & trainers solve specific training problems and
running effective LMC model
 Orientation , Induction and Certification for all the new joiners
 Custodian for on line learning and certifications for all employees through
the E-learning portal of the company
 Ensuring all the training data management Online
 Keeping the state / hub / national level management update about various
training intervention and effectiveness
 Constant dialogue with vertical and branch leaders for the Training needs
and to develop and deliver training programs accordingly.

 Value Addition done with RJIL:

 Launched the First Ever Behavioral training program for Gujarat
 Various E-series of learning for employees like :
o Knowledge bytes
o Tech bytes
o This day – That Year
o Weekly learning story
o Jio Values learning via different stories
o Jio COC learning series
o Know your SMARTPHONE learning series
 Created a team of 8 Sales Gurus that includes the selection of right
candidate and effective booting as trainer for the people with sales
background
 Contributing to the business through the team of Sales Gurus well
appreciated by various business leaders
 Partnered the national level learning series using technology as a platform
and delivered - Interpersonal skills as well as HR Inductions under the Jio
Learning Live initiative.

 Achievements in RJIL:
 Successfully lead the state team on the national JLPL contest
• Gujarat became Winner for the Q4-2018-19 JLPL contest
• Gujarat was the Runner up in the 1st ever edition of JLPL – Dec’18
• Gujarat won all learning matches with 100% strike ratio Q4 – 2018-19
• Gujarat was the only state to have 100% success ratio with 100%
strike rate.
  Successful launch and execution of GLPL: A unique contest on learning
parameters appreciated by state, region and national leaders.
 Awarded as the “Start Performer” for Q3: 2018-19. Nominated by CEO.
 Effective management of the E-learning assignments appreciated by the
Hub Leaders
 Improved score on RFR and Mandatory learning certification for state
 Successful transformation of the DSS into Sales Guru role
 Awarded for the contribution to make the “Jio Learning Live” program
successful.

 Initiatives in RJIL:
• Behavioral Learning • Knowledge Bytes :
program COC Series
• GLPL contest • Knowledge Bytes :
Mobile functionalities
• Knowledge Bytes :
Technical knowhow
• Knowledge Bytes :
Grooming

Jan.15 to Jan.17 MTS (SSTL) Ahmedabad

Job title : Senior Specialist – Sales Training Manager - Gujarat
Job Profile : Sales Training and Special Project Execution
 Planning for Sales Training Coverage
 Execution of National & Circle specific Training Programs
 Joint Visits and On Job Training for All ASM – CH
 On Boarding – Induction and Hand holding of new employees in sales
vertical – ASM & CH
 Responsible for the learning and development of all Employee and
Associate of the company for Sales roles (Includes all Channel)
 Monthly KRT for Sales & BR Channel
 Finding out the Knowledge GAP for the role holders and Training on the
same
 Reporting to Sales Head directly
 Execution of the special projects and also looking after the Tie-Ups with
various bodies through which the sales can boost
 As an additional responsibility, also looking after the Modern Trade
business

 Value Addition done with MTS:

• Proactively accepted the responsibility of special tie up projects which
lead the sales team for incremental numbers
• Handholding of all the new joining ASMs
• Successfully managed the vacant territories in absence of the ASM / CH
as and when required as an acting manager
• Launched the Interpersonal Skill Training program for the employee
which was highly appreciated by the management
 Successfully lead the Halla Bol Activities
 • Launched different PSO Motivation schemes
• Single handed launched the projects like Unified Wallet, M-market and
M-Stock.
 M-FLAIR Team Member – conducting different employee engagement
and cultural activities

 Achievements in MTS:
 Achieved 2000 outlet target of Stock Placement in the First month of the
DC SMS Launch
 Received the Champion Award for the Q2 –2015
 100% participant from Gujarat circle month on month in the National
KRT
 Achieved the SAW appreciation for :
• Securing 2nd position for Gujarat nationally in M-market application usage –
July 2015
• Excellent contribution for End to End handholding the entire launch phase of
M-market single handed – May 2015
• Going beyond the normal role and execute trade relations and alliance with
Sales India, TMS, Kore and Chai Wai – Feb 2016
 Tie-ups with Rajpath Club, HP, Lenovo
 131% Audit, 109% Employee Development & 112% KRT target
Achievement for the year 2015
 110% Audit, 152% Employee Development & 107% KRT target
Achievement for the year 2016 – H1.

 Initiatives Taken:
• Project Census • Halla Bol Activity
(Expansion of O/L)
• Developed the
Module on
Interpersonal Skills

Apr.14 to Jan.15 INDIAN INSTITUTE OF LEARNING AND Ahmedabad

DEVELOPMENT
Job title : Senior Manager - Implementation
Job Profile : Reviewing Client & Provide Business Development Solutions
 Monthly Implementation Meetings with each client
 Implementation of the Learning in their day to day activity in their
business
 Providing Solutions for the challenges they face in their routine business
 Assisting the entrepreneurs to grow & lead the organization to be GPTW
 Assisting the entrepreneurs to bridge the gap between their dreams and
realities
 Transformation from unstructured organization to an organized corporate
 Batch and Venue planning
 Ensuring presence of the client in the batch
 Success stories generation
 Supporting and Assisting the sales team to achieve their target
 Employee engagement activities (One per month)
 Regular reporting to AVP of the company
Oct.11 to Apr.14 CENTUM LEARNING LIMITED Ahmedabad
Job title : Circle Trainings & Operations Head
Job Profile : Heading Training & Performance Development
 Smooth Execution of Centum Operations for Gujarat Circle with strength
of 6 Zonal Trainers and 1 CTA
 Capacity Utilization of Training Team
 Role Holder Coverage – Performance mapping for all role holders for Guj.
 Ensuring 100% Invoice Generation & Collection (Zero Bad Debts)
 Ensuring Accountability & Adherence to Process for Training & coaching
framework, Dashboard release, Governance Council presentation etc.
 Employee Engagement and Development through periodic TDS & Audit
 Controlling Trainer Attrition & Recruitment
 Regular Trainer Audit to ensure the best performance and TNA
 Responsible for Business Execution as well as Business Development

Oct.08 to Sep.11 CENTUM LEARNING LIMITED Mehsana

Job title : Zonal Training Manager (Dy. Manager) – North Gujarat.
Job Profile : Training and Performance Development.
 Deployed to provide services to Bharti Airtel Limited
 Certified by “Bharti” as a Trainer and Master Coach for Sales
 Planning and conducting the trainings for Mobility business
 Also looking after Post Paid and Other Business.
 Responsible for the Classroom Training and Field Coaching for entire
Sales Vertical
 Responsible to find out the External Blocks and providing Solutions for
the Sales team

 Value Addition done in Centum:

• Solved Successfully a Big Problem in market, created by a Local Retailer
Association at Chatral in December 2008 where a union of retailers had
stopped selling Airtel Products.
• Made new format for ROI Calculation depending upon my past experience
which helped the sales team to get the day by day ROI very
systematically.
• Developed a Project called – “Parivartan” for the ARC walk-in experience
of customers to sharpen the CRO soft skills and increase the C-SAT
scores.
• Rolled out the project “Parivartan” successfully for 3 circles
independently – Mumbai, Gujarat and MPCG.
• Designed and Executed the PATHSHALA concept for AMSL launch for
Airtel employees, which was highly appreciated by Circle COO as well as
National Leadership team of Airtel and AMSL.
 • Have also executed the Behavioral programs like Basics of
Communication, Customer Effectiveness, Business Writing Skills, Time
Management, Presentation Skills and many more for well known external
clients of the company like SBI Life Insurance, SPCL & Kotak.

 Achievements in Centum:
 Member of Governance Council for Learning and Development for Airtel
Vertical.
 Rated with the score of 4.35 out of 5 as a trainer competency, which was
highest in entire WEST HUB. (August 2010).
 Received the Best Trainer Award for the Q3 - 2009-10.
 Received the Best Trainer Award for the Q1 – 2010-11.
 Several times Certified as a member of Centurion Achiever’s Club.
 Twice won Centum Value Cards for Customer Focus and Centricity
 Awarded the Value Card on Respect & Care for Individual by VP
 Awarded the Value Card on People Development by VP
 Awarded the Value Card on People Development by RTOH
 Two ARCs (Thane & Kalyan) coached by me ranked top 10 nationally –
Q1-2010-11.
 MPCG won 1st Rank in national scores of IMRB under my leadership for
Q1-2011-12
 Gujarat won 5th Rank in national scores of IMRB under my leadership for
Q2-2011-12
 Best Trainer Quality Champion Award for Q3 -2011-12.
 Pathshala Concept awarded by Circle CEO of Airtel and appreciated by
National Leadership team.
 Project Parivartan replicated in almost 9 states of the country.
 Certified with Bronze in Operational Excellence framework “FIRE”
 Ranked No: 2 “People Manager” nationally for the year 2012-13.

 Projects Done with Centum:

• Halla Bol • Project Nishan
• Project Parivartan • MNP Launch
• Project Sudhar • Do-Kadam
• 3G Launch • Airtel Money Launch
• Atoot Bandhan • Pathshala

 Initiatives Taken:
• Sampark • TNA • VOC

Mar.08 to Sep.08 Vodafone Essar Gujarat Limited Anand

Job title : Pre Paid Sales Channel Manager.
Job Profile : Pre Paid Distribution Management and Market Handling.
 Distribution Management
  Pre Paid Product Sales and Stock Availability in the market
 Handling and Motivation to the Sales staff of Distributors.
 Distribution as well the Retail Expansion.
 Meeting the Sales Targets given by the company.
 Keeping Close Watch on the Competition activity in the market.

Jan.07-Mar.08 Vodafone Essar Gujarat Limited (Adecco Rolls) Ahmedabad

Job title : Sales Coordinator (Pre Paid Sales)
Job Profile : Sales Co-ordination (Pre Paid Sales – A’ bad)
 Daily, Weekly and Fortnightly and Monthly MIS Reports
 Pre and Post Sales support through Backend
 Distributor claim process
 E top up Configuration
 Solving the CRM customer queries
 Co-ordination with various departments like AAD, F&A, Stores and HO.

May.06–Jan.07 Vodafone Essar Gujarat Limited (Adecco Rolls) Gandhidham

Job title : Sales Coordinator (Pre, Post and Corporate Sales)
Job Profile : Sales Co-ordination
 Complete Sales support through Backend - Pre, Post and Corp. Sales.
 Communication and Service Confirmation – IDC, Corp. Customers
 Scheme change and Relevant Discount Incorporation
 Solving the CRM customer queries
 E top up Configuration
 Co-ordination with various departments like AAD, F&A, Stores and HO.
 Distributor claim process for channel partners - Pre and Post Paid.

 Value Addition in Vodafone:

 New MIS format for Pre and Post Paid Sales
 Daily comparison analysis format for both Pre and Post Paid Sales
• New MIS format for Pre Paid Sales including comparison with previous
month to date performance.
 Faster Pre Paid distributor Claim Process.
 New and easy claim format for Distributor Claims.
 Successfully leaded several Cultural Performances in Top Gun

May.04 – May.06 Professional Works Ahmedabad

Job title : Faculty for Teaching and Other Professional Work
Job Profile : Conducting Lectures and Providing Professional Services
 Conducted Lectures as commerce faculty (Schooling and graduation level)
 Worked as a Visiting Faculty as well as personal tutor
 Job work and Computer Courses Tutorial
 Licensed Insurance Advisor for ICICI Prudential Life Insurance Co.
 Achievement :
  Won Sprint & Race Awards in ICICI Prudential Life Insurance Co.

Oct.01 – Apr.04 Shaket Hydraufeb Industry Ahmedabad

Job title : Computer Operator cum Accounts Clerk
 Computer Operating and Accounting  Customer Correspondence

“WILLING TO APPLY SELF, LEARN & GET NEW EXPERIENCES, ALWAYS”