Group 3: Colegio de Sta. Teresa de Avila, Inc
Group 3: Colegio de Sta. Teresa de Avila, Inc
Group 3: Colegio de Sta. Teresa de Avila, Inc
GROUP 3
MEMBERS:
BOAQUENA, JOLY
DE RAMOS, JHANSEL
GANON,FRANKLIN
GRANADA JHANIEL
LABASTIDA, JASMINE RHEA
RAMONES, RHEA MAY
This presentation will start by knowing the company’s profile of the tourism
establishment . As you can see in their logo, it has a circle shape composed of red and
yellow. If you look closely, you can recognize the letter “R” and “W” inside the circle that
can describe the word Resorts and World. Resorts World Manila was the first and
integrated resort here in the Philippines and located at Pasay, Manila near acrossNinoy
Aquino International Airport Terminal 3. It was fully opened to the public in year 2009 in
the month of August. It is composed of 1,574 number of rooms and the three floors of
the casino was occupied by the gambling areas. If I am not mistaken, it was also
classified as a 5-star hotel. Aside from room to accommodate, they are also known for
entertainment and unique events. They are also known for world-class casino and bars
and legally under PAGCOR or Philippine Amusement and Gaming Corporation. They
have eight hotel brands which are MARRIOTT Hotel Manila, HOLIDAY INN Express,
BELMONT Hotel Manila, SAVOY Hotel Manila, HILTON Hotel Manila, SHERATON
Manila Hotel including HOTEL OKURA Manila and RITZ-CARLTON Manila that is soon
to open for now. Resorts World Manila also have 50 restaurants that offers different kind
of cuisines.
Mission
Create world-class experiences with
a Filipino touch.
Vision
Thrill the world every chance we get.
Product/Services
Since it is a resort, the main product they offer are rooms. Resorts World Manila is
classified as a 5-star hotel. They offer 1,574 of roomsthat can accommodate thousands
of guests and they also have eight hotel brands including MARRIOTT Hotel Manila,
HOLIDAY INN Express, BELMONT Hotel Manila, SAVOY Hotel Manila, HILTON Hotel
Manila, SHERATON Manila Hotel and the two hotel that soon to be open, HOTEL
OKURA Manila and RITZ-CARLTON Manila. You can gather meeting or events related
to business since they have that in their hotel.They are also known for world class
casino for leisure or entertainment. They have all of the amenities whether
transportation services, front desk services, food and drink, general, business services,
cleaning services, health and wellness, outdoor or indoor activities and even kid’s
facilities. The amenities they have are different types of rooms with affordable rate, front
desk, luggage storage, Wi-Fi designated area, designated smoking area, restaurant,
café, bar, gym, outdoor swimming pool, spa, massage, beauty salon, conference hall,
business center, multi-function room, ATM and currency exchange. When it comes to
food, since they have 50 restaurants who caters different variety of cuisine whether
local, international or world class dishes to satisfy your cravings in desserts, pastries,
management they have is gone through the process from planning, organizing, staffing,
controlling and developing the quality service they can offer. They make sure that the
products and services they offered were in the right rate and make satisfy the guest’s
especially to their guests the quality of services with a Filipino touch. It is a way of
welcoming guests to feel comfortable and to experience services of our fellow Filipino’s
who works hard for them. They have values or principles to follow like: first
example,Passion for People, where in they let engaged not only in their guests but also
with the employees and shareholders, it means that they are also people in the
business. Second, Will to Wow, means that they are ready to develop their company
and create amazing stories to exceed the expectations of the guests towards them. The
last one is, Thrive in Teamwork, where they show that they are stronger when they are
together, they believe that they act as one and power together. They are open for
showcase the best quality service management they have because it starts with them
and they are aware that the industry they take were requires to show your skills.
Resorts World Manila fully respects, values, and protects data privacy rights, and
ensures that all personal data collected from employees, guests, patrons, suppliers and