What I Need To Know?

A.
Read Information Sheet No 1.1-2 and find out how much you can
B.
remember. Do Self-Check 1.1-2 to know how much you have learned.
C.

Lesson Information 1.1-2

LEARNING OBJECTIVES:
After reading this Information Sheet, you should be able to:

1. Prepare the required documents or forms before you do a well-planned installation

2. Identify the qualifications to be a certified hardware professional so that you could

be allowed and authorized to do a well-planned installation

REQUIRED DOCUMENTS/FORMS

A. Job Order- (sometimes job ticket or work ticket, as it often has some type of ticket
attached) is an order received by an organization from a customer or client, or an
order created internally within the organization. A work order may be for products or
services.

o the quantity of the product to be manufactured, built or fabricated

o the amount of raw material to be used, its price and amount
o the types of labor required, rate (per hour or per unit) and amount
o the machine utilization for each machine during the routing process, its rate
and amount

B. Request Form and Report Sheet

 Computer Hardware Servicing maintenance, which includes planned installation,
main objective is to keep and improve production facilities, to keep and improve
production facilities stable and efficient at the lowest life cycle cost with the active
participation of all members in the company. A Request Form is used to put this
objective into action. And the Report Sheet and Request Form bring to life this
maintenance’s purposes which are:

o To increase productivity through maximum utilization and improvement of all

equipment
o To develop maintenance system to reduce life cycle cost of machinery and
equipment through the involvement of everybody in the organization
o To develop the operator’s capability to be competent in maintenance activities
through education, training and motivation.
o To enhance capability for advanced and sophisticated technology that would
reinforce competitive power.
Sample Request Form

Description:
UNIT NO.

Observation/s:

Date Reported:

Reported by:

Activity

Date Completed

Signed: ______________________
 Sample Report Sheet

Repair Report Sheet

Area/Section: ANCHS Computer Laboratory

Facility Type Nature of Breakdown Recommendation

Reported by: Date:

REQUIRED QUALIFICATION FOR A COMPUTER HARDWARE PERSONNEL:

What Qualifications Do You Need to Become a PC Repair Technician?

Education

Employers prefer applicants who have completed and pass the National
Certification Exam II (NC II) from any DepEd School, vocational training institute or similar
setting. Some employers require at least a high school diploma.

Certifications

Trainees can take the TESDA NC II Computer System Servicing assessment to

demonstrate their competency for entry-level jobs to employers. The Technical Education
and Skills Development Authority or TESDA offers a variety of certification programs. In
addition, technicians can achieve certifications even for trainer ship.

Physical and Personal Traits

 PC technicians must be able to squat, bend and reach to access the computer
equipment requiring repair. They should be physically able to lift computer components.
Employers want technicians who think analytically, are organized and pay attention to
detail. They should feel comfortable working under tight deadlines, and companies may
expect them to work overtime or on weekends.

Knowledge and Skills

Applicants should know how to use a variety of standard office software, and some
jobs also require knowledge of networking. Companies prefer candidates with previous
PC repair experience (Immersion), and they may look for candidates with experience
repairing specific brands of computers. Technicians need strong oral communication
skills and should be able to explain their findings to customers using common terms.

SELF-CHECK NO. 1.1-2

A. TRUE OR FALSE
Direction: Precautions and Procedures. Write TRUE if the statement is correct and
FALSE if the statement is wrong.

_________ 1. Anyone can perform a planned installation as long as he knows it.

_________ 2. The Department of Education facilitates the

competency assessment for computer technicians.

__________3. Computer Technicians are given the TESDA NC II Computer Systems

Servicing by TESDA after successfully taking the Assessment.

_________ 4. Computer Technicians need not to have strong oral communication skills
for they only repair computers.

__________5. Companies prefer candidates with previous PC repair experience and

they may look for candidates with experience repairing specific brands of
computers.
What I Need To Know?

Read Information Sheet No 1.1-3 and find out how much you can
remember. Do Self-Check 1.1-3 to know how much you have learned.

LEARNING OBJECTIVES:

After reading this Information Sheet, you should be able to:

1. Identify fundamentals of Operating Systems

2. Determine the different types of operating systems

FUNDAMENTALS OF OPERATING SYSTEM

An Operating System (OS) is a set of programs that manage computer

hardware resources and provide common services for application software. The
operating system is a vital component of the system software in a computer system.
Application programs require an operating system which are usually separate programs
but can be combined in simple systems. Operating systems are found on almost any
device that contains a computer from cellular phones and video game consoles to
supercomputers and web servers.

TYPES OF OPERATING SYSTEMS:

Real-time
A real-time operating system is a multitasking operating system that aims at
executing real-time applications. The main objective of real-time operating systems is
their quick and predictable response to events. They have an event-driven or time-sharing
design and often aspects of both.
Multi-user
A multi-user operating system allows multiple users to access a computer system
concurrently. Single-user operating systems, as opposed to a multi-user operating
system, are usable by a single user at a time. Being able to use multiple accounts on a
Windows operating system does not make it a multi-user system. Rather, only the
network administrator is the real user.

Multi-tasking vs. Single-tasking

When only a single program is allowed to run at a time, the system is grouped
under a single-tasking system. However, when the operating system allows the execution
of multiple tasks at one time, it is classified as a multi-tasking operating system.

Distributed
A distributed operating system manages a group of independent computers and
makes them appear to be a single computer. The development of networked computers
that could be linked and communicate with each other gave rise to distributed computing.
Distributed computations are carried out on more than one machine. When computers in
a group work in cooperation, they make a distributed system.

Embedded
Embedded operating systems are designed to be used in embedded computer
systems. They are designed to operate on small machines like PDAs with less autonomy.
They are able to operate with a limited number of resources. They are very compact and
extremely efficient by design.
EXAMPLES OF OPERATING SYSTEMS

DOS

DOS (Disk Operating System) was the first widely-installed operating system for personal
computers. It is a master control program that is automatically run when you start your
PC. DOS stays in the computer all the time letting you run a program and manage files.
It is a single-user operating system from Microsoft for the PC. It was the first OS for the
PC and is the underlying control program for Windows 3.1, 95, 98 and ME. Windows NT,
2000 and XP emulate DOS in order to support existing DOS applications.
UNIX
UNIX operating systems are used in widely-sold workstation products from Sun
Microsystems, Silicon Graphics, IBM, and a number of other companies. The UNIX
environment and the client/server program model were important elements in the
development of the Internet and the reshaping of computing as centered in networks
rather than in individual computers. Linux, a UNIX derivative available in both "free
software" and commercial versions, is increasing in popularity as an alternative to
proprietary operating systems.

Mac OS X
The Macintosh (often called "the Mac"), introduced in 1984 byApple Computer, was
the first widely-sold personal computer with a graphical user interface (GUI). The Mac
was designed to provide users with a natural, intuitively understandable, and, in general,
"user-friendly" computer interface. This includes the mouse, the use of icons or small
visual images to represent objects or actions, the point-and-click and click-and-drag
actions, and a number of window operation ideas. Microsoft was successful in adapting
user interface concepts first made popular by the Mac in its first Windows operating
system. The primary disadvantage of the Mac is that there are fewer Mac applications on
the market than for Windows. However, all the fundamental applications are available,
and the Macintosh is a perfectly useful machine for almost everybody. Data compatibility
between Windows and Mac is an issue, although it is often overblown and readily solved.

LINUX

Linux (or GNU/Linux) is a Unix-like operating system that was developed without any
actual Unix code, unlike BSD and its variants. Linux can be used on a wide range of
devices from supercomputers to wristwatches. The Linux kernel is released under an
open source license, so anyone can read and modify its code. It has been modified to run
on a large variety of electronics. Although estimates suggest that Linux is used on 1.82%
of all personal computers, it has been widely adopted for use in servers and embedded
systems (such as cell phones). Linux has superseded Unix in most places, and is used
on the 10 most powerful supercomputers in the world. The Linux kernel is used in some
popular distributions, such as Red Hat, Debian, Ubuntu, Linux
Mint and Google's Android.

Microsoft Windows
Windows is a personal computer operating system from Microsoft that, together with
some commonly used business applications such as Microsoft Word and Excel, has
become a de facto "standard" for individual users in most corporations as well as in most
homes. Windows contains built-in networking, which allows users to share files and
applications with each other if their PCs are connected to a network. In large enterprises,
Windows clients are often connected to a network of UNIX and NetWare servers. The
server versions of Windows NT and 2000> are gaining market share, providing a
Windows-only solution for both the client and server. Windows is supported by Microsoft,
the largest software company in the world, as well as the Windows industry at large, which
includes tens of thousands of software developers.
 SELF-CHECK NO. 1.1-3

A. IDENTIFICATION
Direction: Write TRUE if the statement is correct and FALSE if the statement is
wrong.

________1) An operating system is a set of programs that manage computer hardware

resources and provide common services for application software.

________2) Operating system is not a vital component of the system software in a

computer system. Application programs require an operating system which
are usually separate programs, but can be combined in simple systems.

________3) Time-sharing operating systems schedule time for efficient use of the
system and may also include accounting for cost allocation of processor
time, mass storage, printing, and other resources.

________4) For software functions such as input and output and memory allocation,
the operating system acts as an intermediary between application
programs and the computer hardware.

________5) Operating systems are found on almost any device that contains a
computer—from cellular phones and video game consoles to
supercomputers and web servers