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Ribbon or Toolbars Are Missing

The ribbon, toolbars, and status bar in AutoCAD may disappear or go blank due to various reasons such as the Clean Screen feature being toggled on, the ribbon being hidden or undocked, toolbars being turned off, or issues with the customization file. Some solutions to try are turning off Clean Screen, turning on the ribbon and toolbars via commands, selecting a different workspace, checking for the ribbon being stuck at the edge of the screen, and verifying the file path for the customization file. Further solutions include resetting AutoCAD settings, updating drivers and software, and reinstalling AutoCAD if the issue persists.

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176 views5 pages

Ribbon or Toolbars Are Missing

The ribbon, toolbars, and status bar in AutoCAD may disappear or go blank due to various reasons such as the Clean Screen feature being toggled on, the ribbon being hidden or undocked, toolbars being turned off, or issues with the customization file. Some solutions to try are turning off Clean Screen, turning on the ribbon and toolbars via commands, selecting a different workspace, checking for the ribbon being stuck at the edge of the screen, and verifying the file path for the customization file. Further solutions include resetting AutoCAD settings, updating drivers and software, and reinstalling AutoCAD if the issue persists.

Uploaded by

omaro1966
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Ribbon or toolbars are missing,

blank, or disappear in AutoCAD


By: 
Support
Oct 12 2021

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Issue:
After starting up AutoCAD or during use, the ribbon, status bar, or other toolbars are missing,
blank, or have disappeared. Also, a message may appear which states that the customization file
( *.cuix) cannot be located.

Note: The issue can apply to other AutoCAD-based software(like Civil 3D) or any AutoCAD
vertical.

Causes:
There can be multiple causes for this issue:
 Clean Screen is toggled on.
 The ribbon is turned off, set to autohide, or undocked.
 Toolbars are turned off.
 Status bar is hidden
 AutoCAD workspace has not been selected or has changed.
 Incomplete or faulty AutoCAD installation.
 Addition of 3rd party add-on. 
 Directory path to the location of the *.cuix file (acad.cuix, acadlt.cuix, etc.) is missing from
Support File Search Paths in OPTIONS.
 Customization (*.cuix) file is corrupted.

Solution:
To display the ribbon or the toolbars, try one or more of the following:

Preferred methods:
Turn off the Clean Screen feature
The Clean Screen feature maximizes the drawing area by hiding the ribbon, toolbars, and
palettes.
1. Press CTRL-0 (zero) to toggle the Clean Screen setting.

Note: If the command line says CleanScreenOn, it was already off. Press CTRL-0 again to turn it
off. 

Alternatively, look for the icon in the status bar at the bottom right. 

Turn on the ribbon


 The ribbon can be closed or turned off. To turn it back on, type RIBBON on the command line.
 Check to see if the view mode of the ribbon also needs to be adjusted. Click the cycle button to the
right of the ribbon tab to cycle through the panel views.

 Dock the ribbon by dragging and dropping it above the drawing area if it appears as a floating
palette. 
 

Turn on the status bar


1. On the command line, type STATUSBAR and set the value to 1.

Turn on toolbars
1. On the command line, type MENUBAR and set the value to 1.
2. Click the Tools > Toolbars menu.
3. Select the desired toolbars to turn them on.

Select or reset the current workspace


1. On the Status bar, click the drop-down arrow next to the Workspace gear icon.
2. Select a workspace or switch to a different one.
3. If needed, switch back to the desired workspace. The act of changing workspaces and back can
restore it.

Look for the ribbon or toolbar at the edge of or off-screen


Verify the following:
 The ribbon or toolbar might be stuck at the edge of the screen, barely visible (see Palettes do not
display in AutoCAD).
 The ribbon may have been undocked, anchored to the side of the drawing area, and set to autohide.
See: To Work with Docking, Floating, and Anchoring Windows or Palettes.

Directory path to the location of the *.cuix file (acad.cuix, acadlt.cuix,


etc.) is missing from Support File Search Paths in OPTIONS
1. Locate the *.cuix file that AutoCAD should be using. The default location
is C:\Users\<username>\AppData\Roaming\Autodesk\AutoCAD 20xx\Rxx\<language>\Support.
2. If that path is missing from the Support File Search Path section on the Files tab of OPTIONS, use
the Add/Browse buttons to add the full path for that location.

Customization (*.cuix) file is corrupted


There is a default copy of the *.cuix file within the path C:\program files\autodesk\autocad
20xx\userdatacache (search for *.cuix in that location and include subfolders). Copy the
program's intended customization file ( acad.cuix, acadlt.cuix, acade.cuix, etc.) and paste it into
the user's Support folder, where the file typically resides. Alternately, there is a backup copy of
the CUIx file within the user's Support folder, with a .BAK filename extension. Changing that
extension to .CUIx will allow the program to use it.

Additional solutions:

Reset AutoCAD to factory settings


See:  How to reset AutoCAD to defaults.

Install AutoCAD updates


See:  Install Updates, Add-ons, and Enhancements.

Update video driver


See:  How to update to the latest certified video driver.

Note: If the graphics card is not certified and the latest driver does not fix the issue, the problem
could be hardware-related. Consider installing a certified graphics card or consider running
AutoCAD without hardware acceleration (See  Starting AutoCAD-based products without
hardware video acceleration).

Reinstall .NET Framework and Visual C++


Remove and reinstall the .NET Framework (or update to the latest version on Windows 10
systems) and Visual C++ (See How to remove and reinstall the Microsoft .NET
Framework and How to remove and reinstall Microsoft Visual C++ Runtime Libraries).

Sign in to the computer as the local administrator


High restriction on user accounts can inhibit AutoCAD functionality (See  Unable to run AutoCAD
as a restricted user).

Repair or reinstall AutoCAD


See  How to repair or reinstall an AutoCAD installation.

Addition of 3rd party add-on


Uninstall 3rd party add-ons.
 
Note Test again afterward, to ensure that the add-on is the cause of this issue. 
Reload the 3rd party add-on and save the profile in a new name in the options. 

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