Pre-Feasibility Report For Bus Rapid Transit System For Mumbai
Pre-Feasibility Report For Bus Rapid Transit System For Mumbai
Mumbai
1.0 Introduction:
Mumbai’s bus services, BEST, caters to the road based travel demands of the city. It
carries around 4.5 million passengers per day, which is about 50% of the total opulation that uses
public transportation, with its fleet of 3400 buses. Though BEST tries its best to meet the
demand for its services, it has not been able to exploit its capacity to the optimum. One major
reason being BEST has to compete with other traffic for the right of
way. Eventually, the bus services operate at sub-optimal levels because of the highly congested
operating conditions, and are losing passengers to private modes of transport such as cars and 2-
wheelers. In order to stem this counter flow, the government of Maharashtra has decided to
introduce Bus Rapid Transit Systems (BRTS) on all major arterials and on the Eastern and
Western Express Highways, to start with. Improved operating conditions and better quality of
service and ride are expected to wean away a substantial proportion of the commuters who have
shifted over to other modes. The worldwide experience shows that BRT in fact results in higher
public transport ridership, purely by its merits.
Given the widely varying nature of Mumbai in the Island and the Suburbs, the nature of the BRT
designed and provided will vary in the Island and the Suburbs. Since the availability of land is
not much of a constraint in the suburbs, provision of all necessary cross sectional components for
a full BRT will not be a problem in the suburbs. However, given the mature and densely
developed character of the Island City, the BRT provided may be partial one, since all necessary
cross sectional elements may not be available. In the Suburbs too, except on Highways and
certain East- West connectors, BRT will be a truncated version.
While it is recommended that BRT be provided throughout the City and its suburbs, the
character of BRT provided will change from the Suburbs to the Island City.
In the suburbs, the BRT will operate along the median. The median is the separation between the
2 directional flows of traffic, and the lanes that run alongside the median are called median lanes.
This will be a full BRT, with complete segregation of the BRT
lanes from the rest of the traffic, completely grade separated access to the BRT stations, priority
signals, and fully redesigned junctions to accord priority to the BRT. The BRT Stations will be in
the middle of the carriageway, as shown in the accompanying conceptual sketch, on the median.
In the Island City, due to narrow roads, it will be difficult to reserve 2 lanes next to the median
for the BRTS. Moreover, the roads are of limited width, and the properties are abutting the
footpaths, with no possibility of widening the roads, and there is continuous access to adjoining
properties from the left lane. In this case, it will not be possible to provide the same quality of
BRT as is suggested above for the suburbs, as a totally segregated system. The medians are also
not wide enough to accommodate a Bus Station, and it will therefore become necessary to use
the existing bus stop facilities on the footpaths on either side. The left lane cannot be barred to
local traffic as they will need to enter / exit the adjoining properties, and so it will not be possible
to restrict this exclusively for the buses. It will therefore be necessary to use the 2 nd lane from the
footpath, for the BRT operations in the Island. This lane will be a Dedicated BRT lane, and other
forms of traffic will be banned from using it. The buses will then weave left from this lane,
exactly as is currently being done, in order to reach the bus stops. The Island BRT will therefore
be a sort of truncated version of the Suburban BRT.
While the full BRT can be designed on both the Western and the Eastern Express Highways, the
arterial roads in the suburbs and the Island City that are identified as potential routes can also be
designed to have this partial or truncated BRT. In cases where the available road width is limited,
supplementary or secondary road networks can be identified to accommodate the volumes of
personal modes. This is possible even in the Island City, where the road network is more organic
in nature.
BRTS is a relatively low cost and flexible system, which can be introduced in an incremental
manner over a period of time. The benefits of BRTS are: -
It moves very large volumes of people rapidly at high speeds in segregated, dedicated
road corridors, eliminating delays due to congestion.
Mumbai has heavy traffic loads virtually round the clock in most areas of the city and suburbs.
The delays to this volume of commuters because of congestion are tremendous.
1. With higher disposable incomes and longer distances that need to be traveled, people
will be willing to pay a higher fare if the system delivers better speed and better comfort
than the current buses and trains.
2. Unlike the Metro, BRTS demands dedicated space on the road. In certain areas, the
frequency of the buses is so high that they warrant an exclusive lane right away.
3. In the context of Mumbai, BRTS can achieve a modal shift from cars, reducing existing
congestion on the roads. This can be achieved through higher speeds of BRT.
4. A preliminary assessment indicates that BRT can be a self- financing proposition on
certain corridors.
5. The cost of each bus stop and allied infrastructure will be anything between Rs.2 to Rs.4
crore per km for Western Express Highway. We are ignoring the cost of BRTS buses
from this figure since they can earn more than the cost of servicing the loans for
acquiring the buses in an incremental fashion.
Bus Rapid Transit is not expected to replace the Metro or the Suburban Railway System. These 2
forms of mass transportation have a very clear role to play in the transportation scenario of
Mumbai. They serve the long haul movements, carrying much heavier volumes of traffic at a
much higher operating speed than that of road based mass transportation. Road based mass
transportation caters to the needs of the medium trip length. All these forms of mass
transportation are expected to form an hierarchy of mass transportation systems, meeting the
desire for movement of the city as a composite whole.
The Core Working Group (CWG) was formed on the 19th of January 2007, and the first meeting
was held immediately after this. The Pre- Feasibility Report was to be submitted on 6 th February
2007. The Group met about twice a week during this period, in order to finalise this report.
Mumbai’s road network has 5 clearly defined North- South corridors that channel traffic and
commuters from the northern Suburbs to the CBDs in the South, and vice- versa. Of these, the
Eastern Express Highway and the Western Express Highway are the most well planned and
constructed, with a minimum of 5 lanes in each direction, now being developed into 14-lane
carriageways (including service roads) under MUIP. Considering the availability of Right of
Way, it was decided to examine these 2 routes to introduce BRTS.
A field visit was also organized on the 25th of January 2007, and the field team traveled the
length of the 2 routes, identifying all the stops, the availability of land within the right of way for
locating the BRTS Stations, and the existing constraints on the routes.
Of the 2 Highways, the Western Express Highway is currently the main roadway arterial that
connects the southern tip of Mumbai with its suburbs as well as the extended suburbs. It is also
the more heavily trafficked, having better roadway geometrics, riding quality and better junction
controls with linked signals, providing a partial green channel along its length. Starting a BRTS
on this route is therefore expected to have greater acceptability, with a larger volume of
commuters than on the EEH. It was therefore decided to recommend starting the BRTS as a full
fledged service, with segregated bus lanes, pre-ticketing, and single ticket facility and grade
separated passenger access to the bus stations, on the Western Express Highway.
The Eastern Express Highway would be started with a Dedicated Bus Lane, operating in the
middle lane, and utilizing all the existing stops on the kerb –side of the roads. This Bus Priority
Lane is expected to improve the operations of the BEST on this route, before the system can be
upgraded to a full BRTS like the one proposed for the WEH.
The WEH main carriageway has an average of 5-6 lanes in each direction, with a median of
average width 1.5 metres, and 2- lane service roads on either side. It was decided to exploit this
available median width to locate the BRTS Stations, and take the additional width required to
accommodate a 3.0 meter wide platform at the stations by bulging the carriage way outwards. At
the edge of the roadway, this will then need to take away an equivalent width from either the
verge where present, or from a part of the footpath.
However, as the calculations below show, this excess width required is on an average only about
40 cms, and can easily be accommodated within the existing Right of Way.
Constraints where existing, were also marked in the field study, with regard to location of storm
water drains, etc.
Buses having wide doors of at least 1.50 mts width, without a central bar that permit rapid
clearance of commuters is recommended. The platform height can be adjusted to be flush with
the floor level of the bus, to affect ease of boarding and alighting. These buses should have their
doors on the right side of the vehicle, so that they can be operated in the conventional direction
of flow.
The control of the gate operations should be with the driver, so that he maintains control of the
passenger movement. It is desirable that these doors are hydraulically operated. The availability
of such buses can be obtained from the Airports Authority of India (or MIAL in Mumbai).
A study of the alignment of the WEH also revealed that the entire length of the section has been
provided with grade-separated pedestrian crossings in the form of subways, as well as with
flyovers over junctions that handled heavy vehicular traffic. Location of the BRTS Stations
therefore become rather constrained, as it is necessary to locate them in such a way that adequate
braking distance is obtained after descending from a slope of the flyover, to stop at the last slot
of the station. Several of the stops identified during the field visit therefore had to be dropped or
combined with other stops, in order to meet with this requirement.
An additional factor that was considered in the selection of the stops was its proximity to the
suburban railway stations. These are major catchment points, where commuters transfer to
another mode in order to reach their destination.
The names of the locations finally selected for siting the BRTS Stations are as below.
The details of the stops with the distance between them and their proximity to the nearest
suburban railway station are given in Annexure- 4.
1. Kalanagar
2. Cardinal Gracias: after Kherwadi Flyover
3. New Agripada
4.Milan Subway Stop
5.Hanuman Road
6. Gundavli
7. Ismail Usuf College
8. Vanrai College
9.Virwani Indl Estate
10.Bandongri (Khandivli Police Station)
11.Dattani Park
12. Onkareshwar Park (National Park)
All the above stops are to be designed as per the following specifications, and are to
accommodate the following facilities:
Length of BRTS Station: 50 meters, to accommodate 3 bus stops in each direction, and
staggered, as shown in the accompanying sketch, each 15 meters long, with 2.5 mtrs gap
between each;
Access is to be permitted between the platforms for the 2 directions of movements, so
that passengers can change direction if required.
Width of BRTS Station: 3.0 mtrs wide, to be fitted over available median width, and the
remaining width required to be carved out from the adjoining lanes;
Wherever possible, considering the availability of land, it is desirable to increase the
width of the platforms to 4.0 m.
Height of platform 1.20 mtrs, or as required to be flush with the floor of the buses.
All BRT Stations to have grade- separated access, by and large through skywalks only.
All skywalks should be provided with escalators in the up-direction.
Where available, all subways will provide through access to pedestrians who do not have
a destination in the BRTS station
Toilet and drinking water facilities are not to be located on the platforms. However, these
may be located at some suitable point in the vicinity of the BRT Stations.
A meter room and power supply will need to be accommodated in the Stations.
All bus stations are to be provided with Real Time Passenger Information Systems / Bus
Arrival Information Systems / Public Address Systems.
2.4.1 Skywalks:
Skywalks are to be provided at each BRT Station, and all Ticketing Counters are to be located on
these skywalks, as shown in the schematic diagram. Ticketing is to be provided at two places on
the skywalk, for both the directions of movement, to facilitate the commuters and prevent
bunching on the skywalks. All Skywalks will also need to have at least one Coupon Validating
Machine on them.
The Skywalks are to be provided with escalators in the Up direction, to facilitate access to the
stations, as well as to ensure that jaywalking is discouraged. The downward movement can be
provided by standard width staircases, which will also provide the emergency exits. Wherever
possible, a lift is also to be provided as handicapped access to the facility.
It is desirable to integrate these Skywalks with nearby suburban stations and other catchment
areas.
The BEST routes today perform both the feeder/ dispersal as well as the trunk route operations.
A BRTS operates most efficiently when it runs as a Trunk Service to another Feeder / Dispersal
Service. The existing BEST routes will therefore have to be redesigned into a Trunk and Feeder
service, prior to the launch of the BRTS.
It is very essential for BEST to have proper feeder services to the BRTS alignment. They should
also examine the possibility of feeding the BRTS through the other routes that run along the
highway at different stretches. BEST should either carry out the study in- house or appoint
consultants for carrying out the study. However, it should ensure that the study is completed
within 6 months. BEST should also examine the possibility of carrying out the study through the
MMRDA.
There should also be exclusive BRTS services to the airport such as ‘baggage bus”, with
convenient transfer facilities for passengers with luggage. Additionally, instead of having all the
buses terminate at the same point, it would be desirable to have several termini in the northern
and the southern ends of the route, so that the catchment area of the BRTS is widened.
The consultants will also have to examine the possibility of extending the BRT into the Island
City. However, it is possible that the character of the BRTS would be slightly truncated,
depending upon the ground realities. They should examine the possibility of a Dedicated Bus
Lane to be provided on all the major arterial roads of the metropolis, being connected with the
full BRTS on the Expressways.
The fleet of BRT is required to be operated in an optimum manner, with least amount of dead
mileage and turn around time. While BEST may not find adequate area to create the terminal
facilities at either end of the BRT corridor, the existing terminals such as Bandra West, Dharavi,
Rani Laxmi Chowk (Sion), Anik Bus Depot towards the Southern end, and Dahisar Depot,
Magathane and Mulund Bus Depots may be suitably utilized for terminal facilities, including
staff scheduling / changeover, maintenance and cleaning of the fleet. These can also become
additional catchment areas where “Park and Ride”
facilities can be encouraged.
The BRTS as detailed above would only be serving the Surburbs partially, and it is necessary to
consider it being extended to the rest of the Suburbs and the Island City. In a citywide BRT
system, this should ultimately be connected / integrated with the major suburban stations such as
Churchgate, CST, Dadar, Wadala, Bandra, Andheri, Borivilli, Mulund and Thane. The expansion
of BRT onto the other major arterial roads and redesigning of the system, suiting the local
requirements and constraints, should be handled as Phase 2 of the BRTS. The site constraints in
the Island City are very different from that of the suburbs, and therefore the design and operating
conditions need to be treated differently. The BRTS in the Island would in fact probably be a
partial BRTS, since a large number of the sectional requirements would not be attainable here.
Additionally, instead of having a partial BRTS on several roads in the Island, it would be worth
considering if an entire road, viz. Senapathy Bapat Marg or Dr. B. Ambedkar Road, could be
made over for the exclusive use of BRTS, while the rest of the road network is left for the
undisturbed use of cars and other personal modes of transport.
The final objective should be a continuous access to BRT throughout the region, with cross over
points being well designed where the character of BRT changes, such as at Mahim, etc
The Scope of Work for the consultants should include the following aspects. The objective will
be to get at least one line operational by the 15th of August 2007. The Consultants will be
required to:
Identify and finalise the limits of the 2 corridors, and explore the possibility of extensions
to the same in the next phase, both Southwards into the Island City as well as further
Northwards
Provide the complete engineering design of the routes identified, including;
o Identify the ideal locations of the BRTS Stations, in the broad localities identified in
this report, keeping in mind the requirement of minimum stopping distance required
from the ends of the flyover, for the design speed of the BRTS
o Design of the geometrics of the BRTS lane, for best possible operating conditions,
without sacrificing any aspect of safety
o Decide the nature of barriers to be installed for the demarcation of the lanes.
o Detailed engineering design of all junctions along both routes
o Complete signal designs, and use of Vehicle Actuated Signals for the BRTS lanes
o Location and design of all bus stops enroute, within the broad framework given in
this Report
o Decide what the optimum spacing of the stops enroute should be
o Design Bus stops to include all necessary pre- board facilities, such as pre-
ticketing, Coupon Validating Machines, if necessary, passenger information
systems, Smart Card Readers, etc.
o All necessary facilities shall be accommodated within the existing Right of way to
the extent possible, and no acquisition of land will be possible
o Prepare detailed Cost Estimates and Bid Documents
Formulate BRT Routing and Scheduling by suitably modifying the existing BEST routes
into Trunk and Feeder System, if required
Design the optimum frequency of the Trunk Services and the Feeder Services
Give guidelines for integration of BRTS with other forms of transport
Give the detailed costs of implementing the system, including costs of civil works such as
reserved lane, Foot over Bridges, stations, etc; fixed assets, and fleet costs, including cost
of additional buses, operating staff and maintenance facilities
Examine enforcement issues related to the reserved lane
Verify the availability of additional parking at terminal areas, and other stops, for
provision of Park and Ride facility
Provide ticketing facilities, drinking water fountains, toilets in the vicinity of the
terminals, or as shown in the schematic drawings in Annexure- 2
Examine all other existing proposals for the study areas by other agencies such as
MMRDA, MCGM, PWD, MSRDC, etc. and ensure that no conflicts arise regarding
proposals
The Area Traffic Control project involves 53 junctions in the 1 st phase and 200 in the 2 phase,
nd
within a period of 25 months. These junctions have been designed in detail along with complete
geometric designs. The Consultant will examine those that fall within the BRT route and ensure
complete synchronization with the MCGM on these.
In order to ensure compliance from the public, the people need to be educated with regard to
BRT lane discipline. The consultant will also examine ways to achieve this.
The recommendations of the Core Working Group on BRTS for Mumbai are therefore as under:
1. Introduce BRT on 2 corridors – i.e. the Western Express Highway and the Eastern
Express Highway- in the suburbs at the earliest and then extend this to the rest of the city
in phases
2. BRT is to be developed as a highly dependable system with very high level of service and
frequency
3. Road User Charges should be reviewed with a view to encourage bus travel
4. Parking fees and regulations need to be reviewed in order to create additional space on
roads and give priority to buses
5. Develop SATIS so as to optimize on BRT and current BRT operations
6. The Government may also examine the possibility of revising the Notification suitably, to
permit BEST to charge a higher fare for a premium service like the BRT
7. Appoint a Consultant for detailed design of the BRT System and preparation of Bid
Documents.
Annexure -1
Recommended BRTS Stops on WEH
The following stops are recommended for the BRTS in the section between Daravi Bus
Depot and Dahisar Bus Depot.
1. Kalanagar Stop: First stop on left on Sion- Bandra Link Road, at 50 mtrs before the
junction beneath the Kalanagar flyover. The underbelly of the flyover will also be used to
accommodate the bus stop facility, to be located 50 mtrs after the junction. Skywalk
access also to be provided to the facility, from Bandra Station. Extension of A. Khanekar
skywalk to be considered upto this facility. Enough space on left of flyover to
accommodate a bus lane as well as Skywalk foot.
2. Cardinal Gracias: after Kherwadi Flyover
3. New Agripada
4. Milan Subway Stop
5. Hanuman Road
6. Gundavli
7. Ismail Usuf College
8. Vanrai College
9. Virwani Indl Estate
10. Bandongri (Khandivli Police Station)
11. Dattani Park
12. Onkareshwar Park (National Park): At this point the bus does not take the flyover, uses
the road at grade, utilizing the space under the flyover for the facility, and then proceeds
to the next junction, where they turn right to Dahisar Bus Depot.
This depot should be designed as a terminal to accommodate all facilities for collecting
commuters and ticketing. This should be connected to the highway through skywalks.
BRTS route to feed airport also, as well as railway stations. Routes to be designed accordingly,
with transfers to be designed for various routes to permit transfers. BRTS routes to be spread out
between Dharavi Bus Depot, B/K Complex and Bandra East.
Annexure- 2
Report of the Field Trip on 25th January 2007
A field trip was organized by the MTSU in order to examine the feasibility of introducing BRTS
on the two routes selected – the Eastern Express Highway (EEH) and the Western Express
Highway (WEH). The objectives were
to determine the availability of adequate Right of Way to locate the necessary system
facilities of the BRTS
to verify the existing facilities that could be used towards the BRTS.
The two corridors were traversed in detail, starting at about 11.30 am and concluding at 7.30 pm,
and the locations of all the stops en-route as suggested by the BEST studied for all cross
sectional components required for the BRT System.
Note: All measurements were visually approximated by the team, but are expected to be accurate
within a range of +/- 10%
1. Khodadad Circle:
The buses are expected to start from the Wadala Bus Depot and enter the dedicated lane
from under the flyover. The stop on the Western side is recommended by the BEST to be
100 mts from the junction, and the bus stops to be located on the kerbside, because of the
touch down point of the flyover. In this case, the BRT lane should start only from the
Ruia College junction. However, we feel we need to explore the possibility of using the
underbelly of the flyovers for locating the bus stops in such cases. The BRT lane then can
start directly from the junction. On the Eastern side of the road, the bus stop will need to
be located on the kerb-side, since the bus will then have to make a left turn to return to
the depot. The BRT lane will therefore have to be terminated at the junction before this-
i.e .the Ruia College Jtn.
2. Maheshwari Udyan:
The median is wide enough for the bus stops to be placed in parallel rather than in series,
and the footpaths are wide enough for locating the skywalk foot. There are a couple of
temples on the Western side that should not be obstructed by the skywalks; they can
however, benefit from the skywalk location.
There is a proposal for a flyover at this point, and we will need to get the details
from the MSRDC.
3. Sion Hospital
The median lane between Maheshwari Udyan and Sion Hospital is raised because of
drainage, and this will need to be taken into account during the BRT lane construction.
The median is wide enough – 3.0 m - to accommodate a bus stop, and the footpath is
about 3.5 mts on the western side.
4. Everard Nagar:
There is a 3.0 meter wide subway at this location, the median is 1.2- 1.5 meters wide, but
there is a service road that can be used
5. Postal Colony:
There is a median of 1.2 mts width, a service lane and a footpath wide enough to
accommodate all required facilities
6. Chedda Nagar:
Median 1.2 m wide Sewer line existing to be considered in design. Existing footpath over
sewer line, so unavailable for skywalk. Need to consider locating skywalk closer to the
kerb
7. Ramabai Nagar:
Median 2.5 mts wide. Ample land available for all facilities, but there is a sewer line and
storm water drains to be considered. In addition, there is a nullah by the side that needs to
be considered, and it is felt that the bus stop should be located after the nullah.
8. Kannamwar Nagar:
Existing FOB of 3 mts across the road may be utilized as a skywalk, after proper
upgradation. This is a steel structure, so modifications are easy. The stairs provided are
3.0 mts wide. The deck can be extended to locate the ticketing booths if required.
There are sewer, storm water drains running alongside this section
There is an existing FOB here. There is also a temple on the Eastern side that may cause
conflict with the land available and required. However, there is a service lane that can be
utilized, and the junction geometrics need to be redesigned. The approach bridge is only
2-lane, and this will also need to be widened. Inspection from beneath the bridge showed
that there was enough space to widen the bridge with at least another 2 lanes, but there
was a large water main running alongside that would need to be considered as a major
constraint. In addition, the bridge runs over railway tracks, and any modifications will
involve the Railway Authorities also.
Median 1.0 mts wide. Buffer strips are well designed on both sides, and service lanes are
also provided. There is an FOB also at this point.
Terminal point. The buses will unload and make a U-turn under the bridge to the other
side and proceed towards Mumbai. In this case, we can use the underbelly of the flyover
to locate the bus stop.
Should we decide to use the space beneath the flyovers, then these will have to be fed by
subways, in which case we need to examine the details of the foundation, the spacing of the
footings, etc. to locate the subway. These details will be with the PWD.
There are pedestrian subways along the length of the route. If this is to be used to feed the bus
stop, then the roof slab will need to be cut to permit this entry. These aspects will need to be
looked into.
Footpaths all along this route are obtained by covering open drains with a slab. It will therefore
not be possible to cut into this space for the additional width required at bus stops. Moreover,
locating the foot of the skywalk at these points becomes very difficult.
1. Dahisar:
Check post at Dahisar after the depot. Median is only 1.0 m wide, but there is ample
width on both sides for locating facilities.
Stop to be located towards the south of the flyover. Although more passengers will be
available at this point, there is inadequate width at this point, and the flyovers are located
too close together to get the necessary braking distance and also the length of the bus
stops plus the taper.
3. Devi Pada
South of the National park Flyover; the median is only 1.2 m wide, but the road is in
cutting, and another flyover starts here.
Median 1.0 m wide. Land width constraints because of open drains on both sides; unable
to find space to locate the feet of the skywalks. However, ample land is available at
Thakur Complex further south.
6. Bandongri
7. Pushpa Park
Heavy commuter concentration, but severe land constraints. Alternative site to be found.
8. Kurar Village
Median 1.0 m wide. The road is in cutting on one side. There is a service road on Eastern
side that can be merged to get the necessary width. However, it may not be possible to
get all the necessary geometrics in place.
9. Dindoshi
Land available on both sides, Subway in place currently. Bus stop to be on top of
subway. Use of subway to be mooted.
Median 1.5 m wide. Pedestrian subway. Footpath over drains, service roads existing on
both sides.
19. Kalanaga
Eastern side stop to be on left kerb, as buses will now turn left to Dharavi depot. Possible
to locate bus stops and skywalks here also
20. T- Junction
This and the next stop are en-route to the depot, and the bus may as well carry passengers
until the end point. However, there will be no reserved lane in this section, and stops will
be on the kerb-side, as for the normal feeder service.
As above.
The WEH has subways constructed at various places along its length as well as flyovers at close
proximity to each other. In addition, although the row is fairly clear of all
encroachments, the road is in cutting along several parts, and in many sections, the road is partly
on embankment. Curving the road outwards in order to meet the geometric requirements will
need to be made carefully. Additionally, since almost all of the footpath width is obtained on the
top of drain covers, cutting or shifting this will need
careful handling.
A detailed study will need to be made of the WEH, and more detailed designs made,
to design this route for BRTS. Bus stops can be designed differently, and can be
placed in parallel rather than in series, to make use of available road width.
SWOT ANALYSIS
1.) Strength
2.) Weakness
3.)Opportunities
The CNG engine of the bus caught fire and the entire bus was
destroyed. The bus will be replaced soon. BEST had decided to
replace all its AC buses with King Long buses that have been
imported from China and cost Rs 20 lakh each