Jil Gangar PG-20-061

Karan Nemani PG-20-082

Tejas Phafat PG-20-088

CSR Activities Performance in The Last Five Years

Introduction of the Organization:

Reliance Industries is an Indian conglomerate holding company headquartered in Mumbai,

Maharashtra, India. The company operates in five major segments: exploration and production,
refining and marketing, petrochemicals, retail and telecommunications. The group is present in
many business sectors across India including petrochemicals, construction, communications,
energy, health care, science and technology, natural resources, retail, textiles, and logistics. RIL is
the second-largest publicly traded company in India by market capitalization and is the second
largest company in India by revenue after the state-run Indian Oil Corporation. Reliance Industries
Ltd. was established in 1973 by India’s most celebrated entrepreneur Mr. Dhirubhai Ambani who
is revered for his rags-to-riches story. Led by Smt. Nita M Ambani, Reliance Foundation was set
up in 2010 to provide impetus to various philanthropic initiatives of RIL. The efforts of the group
have already touched the lives of more than 12 million people across India in more than 10,500
villages and 50 urban locations.

Expenditure on CSR Initiatives:

The following table presents theme-wise CSR expenditure of Reliance for the following years:

The following table presents theme-wise CSR expenditure of Reliance for the year 2019 to 2021

1. CSR Policy

According to Reliance Corporate Social Responsibility policy, sustainable development is at the

core of its business decisions, and therefore it has aligned its sustainability strategy with its
business goals. The company’s social initiatives have impacted 26 million people across India in
more than 18,000 villages and 200 urban locations.

2. CSR Strategy

Reliance CSR initiatives are based on a three-pronged strategy:

2.1 Direct engagement with the community

Reliance directly engages with the community to bring about long term sustainable change in the
lives of the people. Reliance Foundation understands the needs, plans, and implements the
programs and measures the impact that they have created.
2.2 Forging Partnerships and Collaborations

Reliance Foundation, in partnership with government organizations, leverages the capability of

Reliance Industries and hence supports communities and resolves critical issues that are physically
untouched through direct interventions.

2.3 Leveraging Technology

In their CSR projects, Reliance leverages technology to provide sustainable solutions. These
technological interventions connect communities on multiple digital platforms for optimum use of
resources, informed decision making, and capacity building. The Reliance family, which has about
6 lakh employees, is encouraged to participate voluntarily in the plethora of CSR activities
conducted by the Company.

3. Rural Development

Reliance works with the most downtrodden communities in India and empowers them to lead their
own development. This creates long-lasting, sustainable change. Reliance CSR projects ensure
that the community is the primary stakeholder in the process of development and engages them in
planning and implementation of the village development plans, empowers them through training,
and works towards scaling and sustaining the initiatives.

3.1 Village Association

Reliance CSR creates democratic institutions at the grassroots level comprising both men and
women who collectively work towards the single goal of development of the village. Since its
inception, 560 Village Associations (VA) and 3,000 leaders are leading the process of development
of their own villages. The VA creates leaders and trains them under intensive coaching programs
to skill them in independently governing themselves and spearhead the community development
process.

3.2 Market Linkages for Farmers

Over the years, Reliance has worked to increase the area under production and increasing the yield
of the existing land through sustainable agriculture practices which involved judicious use of water
and soil management. The farmers have traditionally struggled to get the right prices for their
produce due to the lack of efficient market linkages. Reliance empowers farmers to create Farmer
Producer Companies (FPC) which are managed by the farmers themselves and brings them
together for economies of scale and bargain for better market prices.

3.3 Digital Platforms for Farmers

The industrialized nations have higher yield because they have access to the right resources and
knowledge. Information asymmetry deprives the poor and marginalized communities from getting
access to tools which could help them in achieving growth. Reliance has set up a digital platform
to provide the right information at the right time. Reliance has created an ecosystem that comprises
1,171 knowledge and infrastructure partners, thematic experts, including research institutions,
government departments, NGOs and grassroots organizations.

4. Skilling and Employment

The Skill India Mission of the Government of India has asked the corporates for support in training
the youth of India by making them employable. Linkages have been established with skilling
training institutes for entrepreneurship development in farm and non-farm sectors, including
agriculture, horticulture, mushroom cultivation, inland fisheries, animal husbandry, mobile
repairing skills, etc. More than 9,400 youth were linked to various employment opportunities this
year across sectors, including retail, banking, telecom, etc.

5. Education

5.1 Dhirubhai Ambani Scholarship Programme (DAS)

The Dhirubhai Ambani Scholarship (DAS) is aimed at promoting academic and leadership
excellence and are awarded to meritorious students who emulate the vision and values of Mr
Dhirubhai Ambani, Founder of Reliance Industries Ltd. Dhirubhai Ambani Scholarship (DAS)
programme has so far provided financial support to 12,285 meritorious students to pursue
graduation in any stream and institution of their choice. Almost half of the DAS scholars are girls,
while one-fifth are specially-abled students.

5.2 Reliance Foundation Schools

Reliance Foundation Schools are committed to providing an enjoyable and enriching educational
experience to children. There are 13 Reliance Foundation Schools, which are located in Jamnagar,
Surat, Vadodara, Dahej, Lodhivali, Nagothane, Nagpur and Navi Mumbai, educating over 14,500
children annually.

5.3 Reliance Foundation Education and Sports for All

Reliance Foundation Education and Sports for All initiative supports the education of
underprivileged children by partnering with 14 NGOs and working at the grassroots level. Under
this initiative, a Digital Learning Van, embedded with technology, has been providing quality
education to more than 4,000 children from 10 government schools in Mumbai and Thane districts.
Together, these initiatives have positively impacted 0.2 million children.

6. Healthcare and Sanitation

6.1 Alliance for Saving Mothers and Newborns (ASMAN)

Project ASMAN is a partnership between Reliance Foundation, Tata Trusts, MSD for Mothers,
Bill and Melinda Gates Foundation and United States Agency for International Development. It is
focused on strengthening the healthcare system for mothers and newborns by enhancing the quality
of public health services. The project focuses on capacity building of primary care providers in
labour rooms with the help of modern technology.

6.2 RF Drishti

Reliance CSR, through its Reliance Foundation Drishti program, has been helping visually
impaired underprivileged people to undergo corneal transplants. This year, nearly 9,000 children
participated in it. It also publishes an international Braille newspaper every fortnight, which has a
circulation of 3,700. The newspaper reaches visually impaired readers across India and the world.

6.3 Care and Support for HIV and Tuberculosis

Reliance has set up hospitals at Lodhivali (Maharashtra), Jamnagar, and Hazira (Gujarat), which
provide free and subsidized healthcare services to underprivileged and marginalized segments.
This year over 0.1 million consultations have been provided with over 3.1 million consultations
provided since inception.
7. Disaster Response

Reliance directly engages with the affected communities and helps save lives impacted by natural
disasters. Reliance leverages its strength in Human Resources and Information Technology to
swiftly and effectively to mitigate the aftereffects of the disaster and also provides relief and
rehabilitation support. In the process, Reliance collaborates with different community-based
organizations and government departments to prioritize and provide need-based support to affected
communities. During FY 2018-19, the Company helped communities affected by floods and
cyclones in Andhra Pradesh, Kerala, Gujarat, Odisha, Uttar Pradesh, and Tamil Nadu.

Work done during COVID time:

RIL CSR has deployed the combined strengths of Reliance Foundation, Reliance Retail, Jio,
Reliance Life Sciences, Reliance Industries, and its 6,00,000 strong Reliance family to work
together to help India fight this COVID19 pandemic. They have taken various steps that have
created a blueprint that can be imitated at a rapid pace to create infrastructure and facilities needed
to take India on the other side of this Coronavirus pandemic. Let us look at a few of the steps:

India’s First Dedicated Covid-19 Hospital

The way Reliance sets up world-class refineries in record time; they have set up a dedicated 100
bedded centre at Seven Hills Hospital, Mumbai, which was later scaled up to 222 beds, for patients
who test positive for Covid-19. They have provided beds that are equipped with the required
infrastructure, biomedical equipment such as ventilators, pacemakers, dialysis machines, and
patient monitoring devices. Reliance Industries Chairman in a philanthropic move donated 100
tonnes of oxygen to the hospitals of the state, for free.

Setting up of Other Healthcare Infrastructure

The Sir H.N. Reliance Foundation Hospital and Research Centre (RFH) set up special medical
facilities to quarantine travelers from notified countries and suspected cases identified through
contact tracing. Responding to the evolving situation, RFH also provided a unique solution of
home quarantine services where the COVID-19 positive and symptomatic patients could receive
a comprehensive solution in the safety of their home
Free Meals in Various Cities – Mission Anna Seva

Reliance Foundation has provided free meals to people across various cities in partnership with
NGOs to offer necessary livelihood relief in the current crisis situation. As of June 10, 2020,
Mission Anna Seva provided over 5 crore meals across 78 districts, 17 states and 1 union territory.
Under this programme, Reliance Foundation provided cooked meals, ready-to-eat food packets,
food coupons and dry ration kits to families and bulk ration to community kitchens. Reliance
Foundation also supported migrant labourers returning to their home towns and villages by
providing cooked meals and rations to support them during these challenging times.

Protective equipment to fight COVID-19

RIL is using its production facilities to produce 100,000 face-masks per day and a large number
of personal protective equipment’s (PPEs), such as suits and garments, for the nation’s health
workers to equip them further to fight the coronavirus challenge.

Financial support – PM Cares Fund and Maharashtra Chief Minister’s Relief Fund

RIL contributed a sum of Rs. 500 crores to the PM CARES Fund and Rs. 56 crores to other various
relief funds.

Our learnings towards this CSR study:

Clearly, CSR programs cost money and take some staff attention away from the organization's
business. However, a good CSR program can bring you multiple business benefits, including the
following:

• Improving your company's reputation, and its ability to manage reputational risks.
• Helping to promote your brand and image in an increasingly socially-aware and perceptive
marketplace.
• Allowing you to create the right environment for your particular business to succeed.
• Giving you an effective way to manage the pressures on your organization for charitable
giving. CSR allows you to make sure any charitable expenditure is effective and linked to
business objectives, and that it can be properly accounted for, measured, and advertised.
 • Improving your staff's motivation and retention rates, or broaden skill sets – for example,
where your staff are directly involved in volunteering in the local community, or in other
sponsorship activities.
• Consumers are increasingly socially aware in outlook. Brand loyalty can be directly linked
to how much a company is seen to support, rather than exploit, the community in which it
operates.
• A well-thought-out CSR strategy should not only address this kind of risk to reputation,
but should also be linked to business objectives in a way that actually benefits the company.

References:

https://www.ril.com/

https://thecsrjournal.in/csr-report-reliance-industries-limited/

https://indiacsr.in/corporate-social-responsibility-csr-reliance-industries-spends-rs-1022-cr-on-
social-development/

https://www.avinashchandra.com/reliance-csr