JOSEPHINE BLOGGS

Personal Assistant
123, The Street, The Town, The City NG1 234
(07984) 111222 | [email protected]

Summary

 Highly experienced Personal Assistant with 15 years’ experience of working within the financial sector,
including supporting Partners and team members.
 Organised individual with good time management skills, and the ability to work to deadlines.
 Professional with strong communications skills, able to work well with others and build strong
relationships.
 Extensive expertise in administration, and managing busy itineraries, ensuring Partners can focus on
their day-to-day roles.
 Confident and always eager to learn new skills, both professionally and personally.

Key knowledge, skills & expertise

 Administration – Strong administration skills, including managing diaries and typing correspondence.
 Communication – Able to build positive relationships with others and work well with teams.
 Organisation – Highly organised and detail oriented, with the ability to manage conflicting
responsibilities, and work well under pressure.
 Microsoft Office – Experienced in Microsoft Office, including Word and Excel.
 Finance Sector – Extensive experience in the financial sector, and a strong understanding of the
everyday structure of the sector.

Work history

Personal Assistant
Feel Good Bank | May 2016 - Present

 Supporting 2 Partners with everyday administration tasks, including managing their day-to-day tasks.•
Managing calendars and diaries for personal and professional activities and issuing reminders, as
necessary.
 Planning travel and coordinating arrangements, including dealing with last minute requests.
 Responding to and prioritising emails as required.
 Managing telephone calls and relaying important messages.

Personal Assistant
Abba Finances Ltd | June 2010 – May 2016

 Scheduling personal and professional appointments for Partners within the firm.
 Managing emails and phone calls, and prioritising responses in order of urgency.
 Creating proposals for projects, and presentations to use at meetings.
 Replying to information requests, in a timely manner.
  Attending minutes and taking meetings as required.

Senior Administrator
Loans for You | Jan 2006 – May 2010

 Providing general administrative support to senior managements and supervisors within the department.
 Building positive relationships with senior managers and colleagues throughout the business.
 Creating reports and writing correspondence, as necessary.
 Using Microsoft Office packages daily, including Word and Excel.
 Acting as mentor for the Administrator, offering advice and training when required.
 Providing cover the Administrator when necessary.

Administrator
People Agency | May 2005 – Jan 2006

 Greeting clients on arrival at the office, and ensuring key details were obtained.
 Supporting the Recruitment Consultants with day-to-day administrative tasks, including update the
system with candidate information, and sending out correspondence.
 Answering telephone calls and distributing to the relevant Consultant.
 Posting jobs and managing the inbox, forwarding applications to the appropriate person.
 Taking minutes at meetings, when required, including for company updates.
 Arranging meetings with candidates and managing calendars for Consultants.

Administrator
Purple Recruitment | Apr 2001 – Apr 2005

 Acting as the first point of contact for candidates at reception.

 Dealing with candidate paperwork and updating the system as required.
 Typing correspondence on behalf of the Consultants, including letters and minutes.
 Responding to general emails and distributing these to the relevant Consultant.
 Arranging meetings and managing the diaries for the Consultants.
 Attending meetings on company updates and keeping up to date on any changes with the business.

Administrative Assistant
Regal Finance | May 1999 – Aug 2000

 Managing incoming and outgoing mail, ensuring these are recorded and distributed to the appropriate
person.
 Scanning relevant documentation, as required.
 Dealing with customer queries via telephone, email and letter, ensuring a prompt reply.
 Scheduling meetings on behalf of Senior Management and attending meetings where required.
 Processing invoices and ordering office supplies as required.
 Providing cover at reception during busy periods, absence and holidays.
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Office Junior
C & G Technology | Jan 1997 – May 1999

 Answering and transferring telephone calls to the relevant people.

 Responsible for welcoming visitors on their arrival, taking the appropriate details where required.
 Carrying out general administration duties, such as photocopying, typing letters and filing.
 Entering data into the system and updating key information.
 Providing support to all members of staff, including arranging travel and other ad hoc duties.
 Using Microsoft Office packages daily, including Word and Excel.
 Attending team and company meetings as required and helping with the set-up of meeting rooms.

Professional Qualifications & Education

City of Westminster College | 1998 - 2001

 BTEC Level 1 Diploma in Business and Administration

 BTEC Level 2 Certificate and Extended Certificate in Business
 BTEC Level 3 Extended Diploma in Business

References are available on request.

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