Introduction To HRM: Human Resource Management

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Human Resource Management 2021-03-09

HCMC University of Technology & Education


Faculty of Foreign Languages

Unit 1
HUMAN RESOURCE MANAGEMENT
Introduction to HRM
Lecturer: Tin T. Dang, PhD
Email: tin.dang@hcmute.edu.vn

Objectives Outline
▪ Explain what HRM is & its relation to the management process 1 Importance of HRM
▪ Give some examples of how all managers can use HRM
concepts and techniques 2 Line and staff aspects
▪ Illustrate the HR responsibilities of line and staff managers 3 Human resource department
▪ Provide a good example that illustrates HR’s role in
formulating and executing company strategy 4 Performance work system

▪ Justify the importance to metrics and measurement. 5 Trends shaping HR

1. Importance of HRM - Concept

The policies and practices involved in carrying out


1 Importance of HRM
Definition – Importance
the “people” or human resource aspects of a
management position, including recruiting,
screening, training, rewarding, and appraising.

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Human Resource Management 2021-03-09

1. Importance of HRM - Concept 1. Importance of HRM

HR creates by engaging in activities that


Design of formal systems in an organization values produce the employee behaviors
to manage human talent for accomplishing
organizational goals.
to achieve the strategic goals of
the company
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1. Importance of HRM 1. Importance of HRM

Discussion Discussion
What should be the basic behaviors that a real estate Choose one of the following companies and design a
company in HCMC should exhibit to their customers? two strategic goals.
▪ A five-star hotel
▪ A bank
▪ A shoe-making company
OVER
5 mins OVER
5 mins
9 10

2. Line and staff aspects

Line manager Staff manager

2 Line & staff aspects Directing the work of


subordinates and
being responsible for
Assisting & advising
line managers

accomplishing the
organization’s tasks
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Human Resource Management 2021-03-09

2. Line and staff aspects 2. Line and staff aspects


Director
Discussion
Finance Marketing
R&D Manager HR Manager
Manager Manager
Design a line manager structure for the following
Design Accounting Sales Recruitment
company and justify your design.
▪ Grocery retailer
Development Purchasing
Customer
Compensation
▪ 100 employees
Service
▪ 10 shops in HCMC
OVER
5 mins
Employee
Testing Finance
Relation 13 14

3. Human resource department

Discussion

3
Make a list of basic jobs that the HRD of a company
HR department often does on a daily basis. Which jobs are more
Basics – View – Function – Asset – Issues important than the others?

OVER
5 mins
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3. Human resource department 3. Human resource department


▪ Developing legal, effective interviewing techniques HR manager Line manager
▪ Training managers in conducting selection interviews ▪ Developing legal, effective ▪ Advising HR of job
▪ Conducting interviews and tests interviewing techniques openings
▪ Training managers in ▪ Deciding if to do own final
▪ Sending top applicants to managers for final interview conducting selection interviewing
▪ Checking references interviews ▪ Receiving interview
▪ Conducting interviews and training from HR unit
▪ Doing final interviewing and hiring for certain job tests
classifications. 17 18

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Human Resource Management 2021-03-09

3. Human resource department 3. HR department: Line managers


HR manager Line manager 1. Placing the right person on the right job
▪ Sending top applicants to ▪ Do final interviewing and 2. Starting new employees in the org (orientation)
managers for final hiring where appropriate
interview
3. Training employees for jobs that are new to them
▪ Reviewing reference info
▪ Checking references ▪ Providing feedback to HR 4. Improving the job performance of each person
▪ Doing final interviewing department on
and hiring for certain job hiring/rejecting decisions. 5. Gaining creative cooperation and developing smooth
classifications. working relationships
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3. HR department: Line managers


6. Interpreting the firm’s policies and procedures
7. Controlling labor costs
8. Developing the abilities of each person HRM
9. Creating and maintaining department morale More discussions are on the LMS!
10.Protecting employees’ health and physical condition. Tin T. Dang, PhD

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