Difficulties Faced by Teachers in Using ICT in Tea
Difficulties Faced by Teachers in Using ICT in Tea
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International Journal of Engineering Research & Technology (IJERT)
ISSN: 2278-0181
Vol. 1 Issue 7, September - 2012
teaching and learning in the classroom. According to supplementing existing in-service training programs.
Flanagan and Jacobsen [6], technology integration is Identifying the fundamental barriers may assist teachers
meant to be cross-curricular rather than become a and educators to overcome these barriers and become
separate course or topic in itself. Technology should be successful technology adopters [12].Based on this; the
used as a tool to support educational objectives such as paper provides some recommendations on improving
skills for searching and assessing information, ICT integration in classrooms.
cooperation, communication and problem solving
which are important for preparation of students for the 2. Importance of ICT in Educational
knowledge society [2]. Institutions
Several studies argue that the use of new technologies
In fact, innovative use of ICT can facilitate student in the classroom is essential for providing opportunities
centered learning [7]. Hence, every classroom teacher for students to learn to operate in an information age. It
should use learning technologies to enhance their is evident, as Yelland[13] argued that traditional
student learning in every subject because it can engage educational environments do not seem to be suitable for
the thinking, decision making, problem solving and preparing learners to function or be productive in the
reasoning behaviors of students [8]. These are cognitive workplaces of today's society. She claimed that
behaviors that students need to learn in an information organizations that do not incorporate the use of new
age. Although ICT may facilitate independent self- technologies in institutions cannot seriously claim to
paced learning, the potential of ICT may not be prepare their students for life in the twenty-first
optimized if there is no shift in the learning and century. This argument is supported by Grimus[14],
teaching paradigm [9]. In fact, teachers play an who pointed out that “by teaching ICT skills in
important role in the teaching-learning paradigm shift. educational institution the students are prepared to
They must understand the potential role of technology face future developments based on proper
in education. Also, they should become effective agents understanding” (p. 362). Similarly, Bransford et al. [4]
to be able to make use of technology in the classroom. reported that “what is now known about learning
provides important guidelines for uses of technology
Due to ICT‟s importance in society and possibly for the that can help students and teachers develop the
future of education, identifying the possible obstacles competencies needed for the twenty-first century” (p.
to the use of ICT in educational institutions would be 206).
an important step in improving the quality of teaching
and learning in the education system of Uganda. ICT plays various roles in learning and teaching
Balanskat, Blamire, and Kefala[10] argue that although processes. According to Bransford et al. [4], several
educators appear to acknowledge the value of ICT in studies have reviewed literature on ICT and learning
institutions, difficulties continue to exist during the and have concluded that it has great potential to
processes of adopting these technologies. This study enhance student achievement and teacher learning.
therefore aimed to bring together the findings and the Wong et al. [5] point out that technology can play apart
key points from a review of a significant part of the in supporting face-to-face teaching and learning in the
available literature associated with difficulties that classroom. Many researchers and theorists assert that
teachers are facing in using ICT in teaching-learning the use of computers can help students to become
process. Identifying the fundamental problems may knowledgeable, reduce the amount of direct instruction
assist teachers and educators to overcome these given to them, and give teachers an opportunity to help
problems and become successful technology adopters. those students with particular needs. It can help the
Moreover, this paper aims to investigate the difficulties teachers enhance their pedagogical practice and equip
of integrating technology and the nature of problems them with the knowledge and skills to use different
faced by teachers in teaching-learning process in computer technologies to access, analyze, interpret
technical and higher educational institutions in Uganda. process and disseminate information to learners. It can
It also investigates the reasons behind various problems also help the educational institutions to provide ICT
faced by teachers in using ICT in the teaching-learning capacity (resources) to ensure that all teachers and
environment. In fact, understanding the pedagogical, students have immediate access to all software that are
psychological and cognitive barriers to the successful required to support the curriculum and adequate
use of ICT is a vital precondition for improving the support to implement its use in classroom teaching-
utilization of computers and other technological aids in learning process without any difficulties. Furthermore,
the educational institutions [11]. Also, the detection of it can also help to enhance the quality of education by
these barriers provides information that is helpful in increasing learner motivation and engagement,
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International Journal of Engineering Research & Technology (IJERT)
ISSN: 2278-0181
Vol. 1 Issue 7, September - 2012
facilitating the acquisition of basic skills and enhancing the questionnaires was confirmed through expert‟s
teacher training and promote the shift to a learner- opinions after certain modifications. The analysis was
centered environment. carried out at the institutional level. Chi square test and
weighted average were used to analyze and interpret
3. Difficulties to Integrate ICT into the data. Interpretation of chi square test was done
through SPSS (Statistical Package for Social Science)
Educational Institution software. Chi square test was used in finding out
The act of integrating the use of ICT into teaching and
whether the opinions of the respondents were
learning is a complex process and one may encounter a
statistically significant or not. The significant value was
number of difficulties. Different categories have been
compared with the critical value at 0.05 levels.
used by researchers and educators to classify the
problems in use of ICT in educational institutions and
several studies have divided the problems into extrinsic 5. Analysis Based On Likert Type Scale
and intrinsic categories. Ertmer[15] referred to extrinsic Table 1 shows that, around 48.7 % of the teachers think
problems as first-order and cited access, time, support, that they can use the ICT very well in the teaching-
resources and training and intrinsic problems as learning process with sound confident and 51.3% of the
second-order and cited attitude, beliefs, practices and teachers said that they are skilled enough to use the ICT
resistance. Whereas, Hendren[cited in 12]saw extrinsic in teaching-learning process. That‟s why the weighted
problems to institutions rather than individuals and average of the teachers shows high confidence of 4.49
intrinsic problems pertains to teachers, administrators about the use of ICT in teaching-learning process
and individuals. which is neither uncertain nor poor. Also the chi square
value of 0.744 which is greater than critical value 0.05
Another perspective presents the obstacles in the use of means null hypothesis is accepted and teacher‟s
ICT in educational institutions as pertaining to material opinions were rejected which is statistically
and non-material conditions [16].The material insignificant.
conditions may be the insufficient number of
computers and copies of software. The non-material Table 1: Present condition of the institution in
obstacles include teachers‟ insufficient ICT knowledge terms of ICT service
and skills, the difficulty of integrating the use of ICT in Questions Opinion WA
instruction, and insufficient teacher time. However, (Sig.
since the purpose of the paper is to find the present and value)
future problems in use of ICT, this study focuses on the How well do Teachers 4.49 .744
teacher-level and institution-level problems. you think that
ICT system will
4. Methodology be managed by Administrators 3.93 .000
your institution
The study was a descriptive method with quantitative
if it is
analysis. The sample of the study was selected from
introduced?
150 teachers and 75 administrators from the five
selected technical and higher educational institutions of Overall opinion Teachers 3.49 .000
Uganda. Stratified random sampling technique was of the quality of
used for data collection. Out of the response rate of 150 ICT service that
teachers and 75 administrators, 55 percent of the your institution Administrators 3.47 .564
teachers and 57 percent of the administrators were receives up to
allocated in Eastern part of Uganda Mbale; 24 percent now.
of the teachers and 25 percent of the administrators in
West Nile Arua; 21 percent of the teachers and 18 The weighted average of the administrators show
percent of the administrators in Central Kampala. moderate value of 3.93 which means their confidence
A questionnaire was designed and divided into two depends upon the teachers regarding ICT skills to
parts. The first part contained direct answers yes/no and manage their institution and the chi square value shows
multiple choice answers and sometimes it required 0.00 which is less than the critical value of 0.05
teachers‟ and administrators‟ opinions for qualitative meaning null hypothesis is rejected and the
analysis. The second part contained the questions administrators „opinions are accepted which are
regarding different aspects of ICT use in the institutions statistically significant.
based on Likert-type five point scales. The validity of Over 50% of the teachers and the administrators were
in view that the quality of ICT service they receive in
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International Journal of Engineering Research & Technology (IJERT)
ISSN: 2278-0181
Vol. 1 Issue 7, September - 2012
Lack of Motivation
Lack of confidence
Political Influence
Lack of competence
Computer Problems
Lack of Finance
Inadequate skill
Printer problems
Lack of knowledge
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International Journal of Engineering Research & Technology (IJERT)
ISSN: 2278-0181
Vol. 1 Issue 7, September - 2012
enough training opportunities. Teachers were rarely insufficient time to review software prevent teachers
seen using ICT in a classroom environment because using ICT.
most of the teachers were reluctant to use new
technology. New technologies need to be integrated in b) It was identified that teachers reluctant to use new
the classroom and teachers have to be trained in the use technology, lack of motivation, lack of finance,
of these ICT in particular. In this regard some initial delay in processing documents, lack of skilled
training is needed for teachers to develop appropriate personnel and of limited time were the mid-level
skills, knowledge, and attitudes regarding the effective problems.
use of computers to support learning. According to
Beggs[19], one of the top three problems to teachers‟ 6.4 Teachers’ reluctance to new technology
use of ICT in teaching was the lack of training. One of the problems in the implementation of
According to Becta[17], the issue of training is computers in teaching-learning was teachers‟
certainly complex because it is important to consider acceptance, which is in turn was influenced by their
several components to ensure the effectiveness of the attitudes towards these media. Teachers‟ attitudes have
training. These were time for training, pedagogical been found to be the major predictors of the use of new
training, skills training, and ICT use in initial teacher technologies in instructional settings; the successful use
training. Providing pedagogical training for teachers, of new technology in the classroom depends largely on
rather than simply training them to use ICT tools, is an the teachers‟ attitudes toward these tools. In fact,
important issue [17]. teachers‟ attitudes towards computers affect their use of
computers in the classroom and the likelihood of their
6.3 Lack of learning equipment tools and resources benefiting from training. Many researches into the
It was found that most of the institutions had problems of integrating ICT in education found that
computers. But the computers were very few and most teachers‟ reluctant to new technology was a significant
of the time they were being used by students who were problem. Watson, [23] argued that integrating the new
offering computers science and information technology technologies into educational settings requires change
(IT) leaving the rest of the students and teachers in and different teachers will handle this change
dilemma. Various research studies indicated several differently. According to him considering different
reasons for the lack of access to technologies. In teachers‟ attitudes to change is important because
Sicilia‟s study [20], teachers complained about how teachers‟ beliefs influence what they do in classrooms.
difficult it was to always have access to computers. The Becta[17] claims that one key area of teachers‟
author gave reasons like “Computers had to be booked attitudes towards the use of technologies is their
in advance and the teachers would forget to do so, or understanding of how these technologies will benefit
they could not book them for several periods in a row their teaching and their students‟ learning. Schoepp,
when they wanted to work on several projects with the [24] found that, although teachers felt there was more
students” (p. 50). In other words, a teacher would have than enough technology available, they did not believe
no access to ICT materials because most of these were that they were being supported, guided, or rewarded in
shared with other teachers. Teachers identified lack of the integration of technology into their teaching.
insufficient numbers of computers, insufficient
peripherals, and insufficient numbers of copies of 6.5 Lack of skilled personnel
software, and insufficient simultaneous internet access It has been observed that the teachers were lacking in
as the main obstacles to the implementation of ICT in the knowledge and skills; and they were reluctant about
educational institutions. According to Balanskatet al. the changes and incorporation of extra learning
[10], the accessibility of ICT resources does not associated with computers into their teaching practices.
guarantee its successful implementation in teaching, Hence there is a problem of teachers‟ acceptance and
and this is not merely because of the lack of ICT adoption of ICT. Accordingly, teachers who do not use
infrastructure but also because of other problems such computers in classrooms claim that “lack of skills” is a
as lack of high quality hardware, suitable educational constraining factor preventing them from using ICT. It
software, and access to ICT resources. Newhouse [21] was also found that teachers‟ lack of knowledge and
asserts that poor choices of hardware and software and skills in teaching was a serious obstacle of using ICT in
lack of consideration of what is suitable for classroom technical and higher educational institutions. Newhouse
teaching are problems facing many teachers. Similarly, [21] found that many teachers lacked the knowledge
Cox et al. [22] found that majority of teachers agreed and skills to use computers and were not eager about
that insufficient ICT resources in the institution and the changes and integration of supplementary learning
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International Journal of Engineering Research & Technology (IJERT)
ISSN: 2278-0181
Vol. 1 Issue 7, September - 2012
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International Journal of Engineering Research & Technology (IJERT)
ISSN: 2278-0181
Vol. 1 Issue 7, September - 2012
class loads, teachers became panic and depressed about adapt with that
the use of ICT.
The other important reason behind teacher‟s failure to
Lack of Providing ICT Taking
use modern technology for effective teaching-learning
ICT resources advantage of
process is job dissatisfaction. Their initiative,
equipment those
creativity, inventiveness became indolence because of
resources
job satisfaction. Many teachers of the institutions
Lack of Reducing the Acquiring
remained in the same status and in an unhappy salary
available administrative loads skills of self-
position for a long period of time as they do not get any
time and course loads organization
promotion due to wrong policies in the educational
and time
institutions and due to personal wrath of some
managements
administrators. As the teachers are very upset about
Lack of Providing training Taking up
their job career, they are not boosted to do any new
training courses in dealing opportunities
changes for the institution.
expertise with the new of the training
in ICT devices, modern and knowing
Factors related to administrators: Institutions in
technologies, and how to access
Uganda are lacking in ICT materials and professional
new pedagogical to the
instructors who are literally conversant with the interest
approaches resources
in ICT techniques. Poor network providers, unreliable
and slow internet connectivity make it difficulties to
use ICT and hence affect the teaching-learning process. Other remarkable constraints: In general, several other
For example- handling programmes like CISCO barriers have been identified by the respondents.
learning which needs constant network stability. Among them a range of the following factors are
Unreliable power supply and too much of power teachers‟ attitudes towards computers, poor funding,
fluctuation also interrupts teaching and it is worse tothe lack of teacher confidence, poor administrative support,
students especially when it comes to practical lessons. lack of computer skills, poor course curriculum, lack of
It was found that the lack of proper knowledge about incentives, scheduling difficulties, lack of training
the importance of using ICT by administrators was one opportunities, and lack of skills in how to integrate ICT
of other factors that limit the use of ICT. in education.
Regarding the ICT integration into teaching-learning
process the respondents gave several opinions. The 8. Conclusion
following table summarizes their opinions for possible The aim of this research was to provide information of
implications to integrate ICT with teaching-learning finding on the difficulties that teachers faced in using
process. ICT in their teaching-learning process. The findings of
this study indicate that teachers have a strong desire for
Table 3: Possible implications of ICT Integration the integration of ICT into education but they
Difficulties Administrators Teachers encountered many barriers to it. These findings
Lack of Purchase of more Updating therefore have implications for training the teachers to
genuine genuine software software‟s at a become regular users of ICT focusing on acquiring
software regular basic IT skills. Since confidence, competence and
interval accessibility have been found to be critical components
Lack of Providing continued Properly for technology integration in institutions, ICT resources
technical technical support utilize those including software and hardware, effective professional
support available development, sufficient time, proper training and
support technical support need to be provided to teachers. No
Unstable Purchase high Frequent component in itself is sufficient to produce good
and bandwidth with accessibility to teaching. However, the presence of all components
unreliable high internet speed internet increases the probability of excellent integration of ICT
internet in teaching-learning process. Therefore the training of
Resistance Provide training in Being open teachers in the pedagogical issues should increase if
to change new pedagogical minded teachers are to be convinced of the value of using ICT
approaches towards new in their teaching-learning process.
ways of
teaching and
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International Journal of Engineering Research & Technology (IJERT)
ISSN: 2278-0181
Vol. 1 Issue 7, September - 2012
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