Business Level Strategy
Business Level Strategy
BUSINESS-LEVEL STRATEGY
TYPES OF COMPETITIVE ADVANTAGE AND
SUSTAINABILITY
GENERIC STRATEGIES
◼ a firm’s generic strategy based on appeal to the industrywide market using a competitive advantage
based on low cost
◼ SET OF INTERRELATED TACTICS
• Aggressive construction of efficient-scale facilities.
• Vigorous pursuit of cost reductions from experience.
• Tight cost and overhead control.
• Avoidance of marginal customer accounts.
• Cost minimization in all activities in the firm’s value chain, such as R&D, service, sales force, and
advertising.
OVERALL COST LEADERSHIP
◼ experience curve
- the decline in unit costs of production as cumulative output increases
▪ competitive parity
- a firm’s achievement of similarity, or being “on par,” with competitors with
respect to low cost, differentiation, or other strategic product characteristic.
VALUE-CHAIN ACTIVITIES: EXAMPLES OF OVERALL COST
LEADERSHIP
VALUE-CHAIN ACTIVITIES: EXAMPLES OF OVERALL COST
LEADERSHIP
OVERALL COST LEADERSHIP: IMPROVING COMPETITIVE POSITION
VIS-À-VIS THE FIVE FORCES
◼ The older cost leaders are often locked into their way
of competing and are unable to respond to the newer,
lower-cost means of competing.
DIFFERENTIATION
◼ Consists of creating differences in the firm’s product or service offering by creating
something that is perceived industrywide as unique and valued by customers.
◼ Forms:
◼ Prestige or brand image (BMW automobiles)
◼ Quality (Apple)
◼ Technology (North Face camping equipment)
◼ Innovation (Tesla Motors)
◼ Features (Ducati motorcycles)
◼ Customer service (Nordstrom department stores)
◼ Dealer network (Caterpillar earthmoving equipment).
VALUE-CHAIN ACTIVITIES: EXAMPLES OF DIFFERENTIATION
VALUE-CHAIN ACTIVITIES: EXAMPLES OF DIFFERENTIATION
DIFFERENTIATION: IMPROVING COMPETITIVE POSITION VIS-À-VIS
THE FIVE FORCES
◼ Focus requires that a firm have either a low-cost position with its
strategic target, high differentiation, or both.
◼ Focus is also used to select niches that are least vulnerable to substitutes
or where competitors are weakest.
POTENTIAL PITFALLS OF FOCUS STRATEGIES
Gregory G. Dess, G. M.-H. (2019). Strategic Management text and cases. New York: McGraw-Hill Education.
Gregory G. Dess, G. M.-H.
(2019). Strategic Management
text and cases. New York:
McGraw-Hill Education.
STRATEGIES IN THE INTRODUCTION STAGE
◼ the first stage of the industry life cycle, characterized by: (1) new products that are
not known to customers, (2) poorly defined market segments, (3) unspecified
product features, (4) low sales growth, (5) rapid technological change, (6) operating
losses, and (7) a need for financial support
◼ Success requires an emphasis on research and development and marketing activities
to enhance awareness. The challenge becomes one of (1) developing the product and
finding a way to get users to try it and (2) generating enough exposure so the
product emerges as the “standard” by which all other rivals’ products are evaluated.
STRATEGIES IN THE GROWTH STAGE
◼ the second stage of the product life cycle, characterized by (1) strong increases in
sales; (2) growing competition; (3) developing brand recognition; and (4) a need for
financing complementary value chain activities such as marketing, sales, customer
service, and research and development.
◼ In the growth stage, the primary key to success is to build consumer preferences for
specific brands.
STRATEGIES IN THE MATURITY STAGE
◼ the third stage of the product life cycle, characterized by (1) slowing demand growth,
(2) saturated markets, (3) direct competition, (4) price competition, and (5) strategic
emphasis on efficient operations. Two positioning strategies:
◼ Reverse Positioning
- assumes that although customers may desire more than the baseline product, they don’t
necessarily want an endless list of features
▪ Breakaway Positioning
- a product escapes its category by deliberately associating with a different one
STRATEGIES IN THE DECLINE STAGE
◼ the fourth stage of the product life cycle, characterized by (1) falling sales and
profits, (2) increasing price competition, and (3) industry consolidation.
◼ Four Basic Strategies:
◼ Maintaining refers to keeping a product going without significantly reducing marketing support,
technological development, or other investments, in the hope that competitors will eventually exit
the market
◼ Harvesting involves obtaining as much profit as possible and requires that costs be reduced
quickly.
◼ Exiting the market involves dropping the product from a firm’s portfolio.
◼ Consolidation involves one firm acquiring at a reasonable price the best of the surviving firms in
an industry.
TURNAROUND STRATEGIES
◼ Gregory G. Dess, G. M.-H. (2019). Strategic Management text and cases. New York: McGraw-Hill Education.