207 CFM MCQ 28 CFN MCQ
207 CFM MCQ 28 CFN MCQ
207 CFM MCQ 28 CFN MCQ
Unit -1
Emotional Intelligence
MCQ
Q. No Question Answer
1. What is emotional intelligence? A
a) The ability to monitor one's own and others' feelings and one's
thinking and actions
b) The ability to not get angry when provoked
c) Being able to 'read' other people
d) Being persistent and enthusiastic when others are flagging
2 What is the amygdala? B
a) The brain
b) An area of the brain said to be linked to emotion
c) Something that stops us going mad
d) The area of the brain that makes us different from apes
6 What is a trait? B
a) A bad feeling
b) A pattern of behaviour, thought and emotion
c) A sort of internal mental construct
d) Another word to describe 'the mind'
17 Which of the following describes how Ability Emotional Intelligence and Trait D
Emotional Intelligence are different?
a)The way they are measured
b) The way they are conceptualized
c) The way they correlate with other constructs
d) All of the above
18 Which of the following is the best predictor of academic performance? B
a) Trait EI
b) IQ
c) Personality
d) None of these
19 Mixed Emotional Intelligence models have … A
a) significant overlap with conscientiousness, extraversion, and self-efficacy
b) no significant overlap with conscientiousness, extraversion, and self-
efficacy
c) non-significant overlap with conscientiousness, extraversion, and self-
efficacy
d) little overlap with conscientiousness, extraversion, and self-efficacy
Five?
a. Politeness, withdrawal, and orderliness
b. Extraversion, agreeableness, and neuroticism
c. Plasticity and stability
d. Trust, excitement-seeking, and liberalism
27 Based on Pytlik Zillig and colleagues’ content analysis of the Big Five, which of D
the following traits is most relevant to regularities in behaviour?
a. Extraversion
b. Neuroticism
c. Conscientiousness
d. a and c
28 Maggie has felt cheerful and elated for most of the afternoon and into the B
evening. This experience would best be described as a …
a. affective state
b. a mood
c. an emotion
d. a trait
29 The ability to manage emotional reactions in order to achieve one’s goal is D
called
a. emotional intelligence
b. goal-directed emotion
c. low neuroticism
d. emotion regulation
30 What are the two major dimensions of motivation studied in personality A
psychology?
a. Approach and Avoidance
b. Stability and Plasticity
c. Positive and Negative
d. Promotion and Prevention
31 Which of the following traits has been particularly closely linked with B
cognitive factors such as Intelligence?
a. Extraversion
b. Openness/Intellect
c. Neuroticism
d. Conscientiousness
32 In which of the following cases would you expect judgments of another D
person’s personality to be most accurate?
a. If the judge and the target are close acquaintances (e.g. spouses)
b. If the trait being judged is more behavioural in its content
c. If the target being judged is observed in a trait relevant situation
d. All of the above
33 When asked if she is an extravert, Kate hesitates, noting that she is probably A
quite extraverted on average, but there are many times throughout the day
that she behaves quite introverted. This is relevant to which model in
personality?
a. The Distribution Density hypothesis
b. The Act Frequency model
c. The Realistic Accuracy model
d. The Behaviour Activation System
34 Characteristic adaptations have been conceptualized as … D
a. aspects of personality concerning time, place, and role
b. aspects of personality concerning goals, interpretations, and strategies
c. aspects of personality that are much more contextualized than traits
d. all of the above
35 The idea of a ‘hierarchy of traits’ implies which of the following statements? D
a. Some traits are particularly predictive of behaviour
b. Some traits are associated with power and status
c. Some traits are more important than others
d. Some traits are narrower in focus than others
36 Which statement best describes how Allport and Odbert attempted to define C
the trait universe?
a. Correlational analysis of trait adjectives
b. Factor analysis of trait adjectives
c. Selection of trait adjectives that describe psychological differences
between people
d. Selection of trait adjectives that people use to evaluate each other
37 How many terms did Allport and Odbert find that referred to differences B
between people?
a. 550,000
b. 18,000
c. 4,500
d. 171
d. 16
40 A key problem with Cattell’s personality factors is that they were … A
a. correlated with one another
b. bipolar
c. exhaustive
d. too economical
41 Which of the following is not an established alternative label for the relevant B
Big Five factor?
a. Extraversion and ‘Surgency’
b. Conscientiousness and ‘Morality’
c. Neuroticism and ‘Emotional instability’
d. Openness to Experience and ‘Culture’
42 A person is described as ‘moody’ and ‘hostile’. In Big Five terms, they might B
be characterized as …
a. low in Extraversion and low in Agreeableness
b. high in Neuroticism and low in Agreeableness
c. low in Extraversion and low in Conscientiousness
d. high in Neuroticism and low in Conscientiousness
46 Which attachment style is associated with showing anger and upset during a D
discussion of a relationship problem with one’s partner and reduced love and
commitment toward them after it?
a. Secure
b. Insecure
c. Avoidant
d. Anxious/ambivalent
50
Unit-2
7- Habits of Highly effective people
c) Emotional Intelligence
d) 7 habits of Highly effective people
e) All the above
6 ……………..from fortune 500 companies attend workshop crash course of 1 A
week ,2week ,1 month
a) Executives
b) Workers
c) Team leader
d) All the above
7 Stephen Covey studied …………. successful people C
a) 200
b) 500
c) 3000
d) 15000
8 8. After ………. year he wrote the book 7 habits of Highly effective people B
a) 2 year
b) 3 year
c) 5 year
d) 7 year
c)ego
d) fame
11 Developing Habits require….. C
a) Knowledge
b) Skill
c) Desire
d) All the above
12 The Four Human Endowments are E
a) Self Awareness
b) Imagination
c) Conscience
d) Independent Will
e) All the above
13 …………………….is the basis of all other knowledge – otherwise Projection D
a) Self Awareness
b) Imagination
c) Conscience
d) Self knowledge
14 ……………………..Set in the Future without Past limitations A
a) Self Awareness
b) Imagination
c) Conscience
d) Self knowledge
15 Most environments do not nurture this development B
a) Self Awareness
b) Imagination
c) Conscience
d) Self knowledge
16 "The 7 Habits of Highly Effective People" begins with a discussion of what c
a) True
b) False
21 Habit four focuses on how to think in all your day to day negotiations. What C
paradigm does Covey propose?
a) Win-Lose-Draw
b) Win-Lose
c) Win-Win
d) Lose-Lose
22 Habit five is about seeing through the eyes of other people. How does Covey C
describe this habit?
a) Don't judge until you have been judged
b) Seek first to be understood, then to understand
c) Seek first to understand, then to be understood
d) Don't jump to false conclusions
23 Habit six describes a process where a relationship can allow a result to be B
'more than the sum of its parts'. How does Covey describe this?
a) Energize
b) Synergize
c) Fusion
d) Fission
24 The seventh and final habit is about refreshing and renewing your approach C
to allow you to undertake all of the other six habits. How does Covey describe
it?
a) Send in the fresh air
b) Sharpen the knife
c) Sharpen the saw
d) Send in the clowns
25 In his concluding remarks to the book, Covey admits he often struggles with a
the principles set out in the seven habits he describes.
a) True
b) False
26 In which year was it published? A
a) 1980
b) 1985
c) 1989
d) 1990
27 Who is the author this book?. A
a) Stephen Covey
b) Martha Stewart
c) Jim Parsons
d) Chrissie Bentley
28 28. What is the genre of this book?. B
a) Fiction
b) Self Help
c) Non-fiction
d) Self Awareness
29 Who is the publisher of this book? A
a) Free Press
b) Animation
c) Fun Base.
d) Longman
30 Which of these is not a step surrounding the movement from dependence to C
independence?
a) Being Proactive
b) Put Things First
c) Have The End In Mind
d) Think Win-Win
a. Hypochondriasis
b. Depression
c. Neurosis
d. Hysteria
34 According to Freud, the odd, magical quality of dreams reflects the influence A
of …
36 Which Freudian defence mechanism does this statement illustrate: ‘I’m not a
a. Projection
b. Repression
c. Sublimation
d. Denial
39 One of these four lists contains concepts from Freud’s topographic, structural C
and genetic models, in that order. Which is it?
a. Its subjectivity
b. Its limited quantity
c. Its vulnerability to suggestion
d. Its lack of public availability
a. Being unfalsifiable
b. Being unscientific
c. Being deterministic
d. Being simplistic
45 Which of the following psychological ideas and research topics can arguably D
be traced back to psychoanalytic theorizing?
a. Attachment style
b. Implicit attitudes
c. The psychology of motivation
d. All of the above
Unit -3
The Five Dysfunctions of a Team
11 When a team fails to function well, the ………..hurt the entire organization. A
a) ripple effects
b) Significant effects
c) Stillness effects
d) None of these
12 Team members call out one another's deficiencies or unproductive behaviors. A
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention of result
13 Team members willingly make sacrifices (such as budget, turf, head count) in A
their departments or areas of expertise for the good of the team.
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
14 Team members openly admit their weaknesses and mistakes. A
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
15 Team meetings are compelling and not boring. B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
16 Team members leave meetings, confident that their peers are completely B
committed to the decisions agreed upon during the meeting, even if there
was initial disagreement.
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
17 Morale is significantly affected by the failure to achieve team goals. B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
18 During team meetings, the most important and most difficult issues are put B
on the table to be resolved.
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
19 Team members are deeply concerned about the prospect of letting down d
their peers.
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
20 Team members know about one another’s personal lives and are comfortable A
discussing them.
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
21 Team member offer help to get the job done A
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
22 There is no Team Politics A
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
23 back biting and personal attack B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
24 ignoring difficult topics b
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
25 All participant positively react in meeting B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
26 facts to Overcome fear of Conflicts are D
a. listening & learning
b. being respectful
c. share info.
d. all the above
e. none of the above
27 ambiguity , miss opportunity, fear of failure are the factors of ….function B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
28 clear common objectives is characteristics of … function B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
29 learn from mistake is characteristics of … function b
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
30 takes calculated risks is characteristics of ……… function B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
31 get positive result is …….. B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
32 creating resentment among the team is characteristics of……. D
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
33 frustration amount team heads characteristics of……. D
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
34 poor performance feels the pressure characteristics of……. d
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
35 establish respect is characteristics of……. D
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
36 Miss deadline and meet deadline is characteristics of……. D
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
37 looses purpose is characteristics of ……….. E
a) Inattention result
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Absence of Trust
38 mediocrity is characteristics of ……….. E
a) Inattention result
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Absence of Trust
e) Absence of Trust
44 good of the team is greater is characteristics of ……….. E
a) Inattention result
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Absence of Trust
Unit -4
The 21 irrefutable laws of leadership
1 ………. is an American Author , Speaker and pastor who has written many C
books.
a) Daniel Goleman
b) Stephen Covey
c) Patrick M. Lencioni
d) John C. Maxwell
2 …………….. wrote the book primarily focusing on leadership. C
a) Stephen Covey
b) John C. Maxwell
c) Patrick M. Lencioni
d) Daniel Goleman
3 which one is not four ideas to keep in mind as to explore the 21 A
Irrefutable Laws of Leadership:
a) The laws can be learned.
b) The laws can stand alone.
c) The laws carry consequences.
d) laws can be mold
4 The McDonald brothers' weak leadership is an example of which laws. A
a) The law of the lid
b) The law of influence:
c) The law of process
d) The law of navigation:
5 Irrefutable means …………… a
a) impossible to deny or disprove
b) to prove to be false
c) 6erroneous
12 The lower an individual's ability to lead, the lower the lid on his potential A
refer to which law
a) The law of the lid
b) The law of influence:
c) The law of process
d) The law of navigation:
13 To apply the Law of the Lid, take four steps which is one of them ? A
a) List some of your major goals.
b) Assess your leadership skills.
c) Ask others to rate your leadership on a scale of 1 to 10.
d) Then ask yourself how willing you are to grow in the area of leadership
e) All the above
15 There are five major myths about leadership which one is not . d
a) the management myth
4. a, b, c
35 You can't move people to action unless you first move them with emotion B
belongs to which law
A) The law of magnetism.
B) The law of connection.
C) The law of the inner circle.
D) The law of empowerment.
36 To apply the Law of Connection which is not among the three steps: A
a) To connect with yourself, measure your level of self-awareness
b) When you are out among your employees or coworkers, make
relationship building a priority.
c) Improve your communication skills. Read books on communication,
take a class, or join Toastmasters
d) Write down a list of the qualities that you desire in your followers.
37 To pick the right people for your team, which is not right question to ask D
a) Do they have high influence with others?
b) Do they hold a strategic position in the organization?
c) Do they add value to me and to the organization?
d) Do they have a negative impact on other members of the inner circle?
41 Great leaders must communicate their vision of a better future. But they A
must also model the vision.
a) The law of the picture
b) The law of buy-in:
c) The law of victory:
d) The law of the big mo:
49 Good leaders quickly assess where an organization is, project where it needs a
to go.
a) The law of explosive growth
Unit 5
Good to great
a. Great
b. Better
c. Working
d. Closed
4 Good to Great framework has three main components Process , A
Phases………..
a. Disciplined
b. Arrangement
c, structure
d. Occupation
5 ……………..From setting up yourselves towards greatness to achieving an A
inflection point that takes you to greatness
a) Process:
b) Phase
c) Discipline
d) None of the above
6 There are ……………. different phases in the ‘Good to Great’ journey. B
a. 2
b. 3
c. 5
d. None of the above
7 There are three different phases in the ‘Good to Great’ journey. Disciplined A
People , Disciplined Thought and …………..
a. Disciplined Action
b. Disciplined behavior
a. Time Disciplined
d. None of the above
8 The kind of people you have in the business will ………………………how A
successful your business is.
a. Determine
b. Describe
c. Explain
d. Evaluate
9 Which one is not 5 Levels of Leadership D
a) The highly capable individual.
b) The contributing team member.
c) The competent manager.
d) The non effective leader
10 This is the starting level for many, the stage where the person uses his A
talent, knowledge, skills, and good practices at work.
a) The highly capable individual.
b) The contributing team member.
c) The competent manager.
d) The effective leader.
11 the person contributes his individual capabilities for the benefit of the group B
he belongs to and for the achievement of shared goals.
a) The highly capable individual.
b) The contributing team member.
c) The competent manager.
d) The effective leader.
12 Moving further up, the person now organizes people and resources in C
pursuit of their objectives.
a) The highly capable individual.
b) The contributing team member.
c) The competent manager.
d) The effective leader.
13 This is the person who makes it happen. At this level, the person enables d
the pursuit of the vision and motivates the people to aim for better work
performance.
a) The highly capable individual.
b) The contributing team member.
c) The competent manager.
d) The effective leader.
14 The person, or the executive, is focused on making the business not just D
good but great, through humility, a fanatic drive, and willpower
a) The highly capable individual.
b) The contributing team member.
c) The competent manager.
d) The great leader.
15 if you have the wrong people, it doesn’t matter whether you discover the A
……………. direction.
a. Right
b. Correct
c. Unique
d. Wrong
16 ………vision without great people is irrelevant.” A
a. Right
b. Correct
c. Great
d. Wrong
17 the ‘who’ questions come before the …………questions . A
a) What
b) Why
c) How
d) When
18 In a good to great…………………., people are not your most important asset. a
a. Transformation
b. Transition
c. Changeover
d. Makeover
19 people are not your most important asset. The …………….people are. A
a) Right
b) Correct
c) Great
d) Wrong
20 The only way to deliver to the people who are ……….. is to not burden them A
with the people who are not achieving.
a) Achieving
b) Evaluating
c) Processing
d) Involving
21 Practical principles when in ………. don’t hire, keep looking. A
a) Doubt
b) Ambiguity
c) Specific
d) Correct
22 Practical principles when you know you need to make a people………. A
a. Change, act.
b. Un change, act
c. Move, enact
d. No Move ,no act
23 Put your best people on your ………… A
a) biggest opportunities
b) Large vision
c) Big mission
d) None of the above
24 Put your best people on your biggest opportunities, not on your …………… A
a) biggest problems.
b) Large vision
c) Big mission
d) None of the above
25 How might you tell if someone is the …….. person on the bus? A
a) Right
b) Correct
c) Great
d) Wrong
26 “You …………………..cannot make a series of good decisions . A
a) Absolutely
b) Perfectly
c) Right
d) Wrong
27 “You absolutely cannot make a series of good decisions without first A
……………”
a) Perfect facts.
b) Right facts.
c) Wrong facts.
d) confronting the brutal facts.
28 “Yes, leadership is about……………. But leadership is equally about creating a A
climate where the truth is heard and the brutal facts confronted.
a) Vision
b) Mission
c) Statement
d) Objective
29 The Hedgehog Concept is simple …… a
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