ELECTRONIC BUILDING PERMIT

MANAGEMENT INFORMATION SYSTEM

(eBPMIS)

USER MANUAL FOR CLIENTS

Table of Contents
.........................................................................................................................1
1.0 Introduction.............................................................................................3
1.1 Accessing eBPMIS.....................................................................................3
1.2 Registering for an Account.......................................................................4
1.3 Logging In.................................................................................................7
1.4 Resetting your Password...........................................................................8
1.5 Editing your Account Details....................................................................9
1.6 Logging Out............................................................................................10
1.7 Dashboard...............................................................................................10
1.8 Applications.............................................................................................11
1.8.1 Submitting Applications....................................................................11
1.9 Printing an Invoice..................................................................................17
1.10 Sharing an Application..........................................................................18
1.11 Printing A Permit...................................................................................19
1.0 Introduction
Electronic permitting is a set of computer-based tools and services that
automate and streamline the building permit process. An electronic
permitting system typically replaces traditional paper and file-card systems.
As a result, the intent of electronic permitting is to reduce permitting time,
improve customer service and staff efficiency, enhance quality, and make
operating funds more productive.

In this tutorial, we will be giving developers/architects a walkthrough of

what will become their new work space in the cloud.

1.1 Accessing eBPMIS

The e-Building Permit Management Information System(eBPMIS) Portal is a
web-based Management Information System (MIS) software application that
automates the application and review procedures for processing Building
Permits, Inspections and Occupancy Certificates.

It allows applications submitted by designers/architects to be routed to the

various departments of construction permit authority and other outside
agencies for vetting and approval

The eBPMIS is an internet based system and is accessible via any web
browser. A browser must therefore be installed in your computer before
starting to use the system. To get to the system;

1. Open your preferred web browser (e.g. Google Chrome, Firefox

and Safari), we will be using Mozilla Firefox throughout this tutorial.

2. On the address bar, enter the e-Construction Permit Portal

system address https://www.bpmis.gov.rw and hit enter to
continue.
This will be the first page displayed after accessing eBPMIS. It will give you
information about the Building Permit Services from Construction Permits,
Extension Permits, Change of Building Use, Occupation Permit Application,
Refurbishment, Demolition and Inspection Notice

1.2 Registering for an Account

You can create an Account as ;

a) An Architect – Must be Registered with the Board of Architect of

Rwanda.

b) An Engineer – Must be Registered with the Board of Engineers of

Rwanda.

c) A Property owner / Developer – Can submit for Category 1A and 1B

d) A Contractor – To submit for Inspection for Approved projects.

To register, click on the ‘REGISTER’ button at the top right as shown

A form will be provided for you to fill in your details
Give your full names, your email, enter a password, your mobile
phone and then add your profession in the “Register As” field. Once
you finish, click on the “Save and Continue” button.

In step 2, provide additional details

For instance, if you are registering as an architect, you will need to

provide your registration number.

Fill out the additional information and once you finish, click on the
‘SUBMIT, button at the bottom
Check your email for confirmation of your registration and follow the
steps to verify your account.

1.3 Logging In
After activating your account, you can now login to the system.

On the homepage, click on the ‘SIGN IN’ button as shown

Enter your username and password and then click on the ‘LOGIN’ button
If your credentials are correct you will be redirected to the dashboard as
shown below:

1.4 Resetting your Password

If you have forgotten your password, follow the steps below:

 Click on the "Lost/Forgot password?" link on the ‘SIGN IN’ in

page.
 Enter your email or username on the page that appears and
click on the "RESET MY PASSWORD" button as shown below:
  Check your email inbox for the password reset email sent by the
system. In case you cannot view the password reset email, kindly
check your spam for the same.
 Follow the instructions sent on the email to reset your
password.
 Login with the new password.

1.5 Editing your Account Details

To edit your account details,

Click on your username picture on the top right and select “My Profile”
as shown below

You will then be presented with your account details in three major tabs as
shown below:
You can edit your basic details or the additional information you provided.
Once you finish click on the ‘Submit’ button to save the changes

1.6 Logging Out

To log out of the system, click the downward arrow beside your username at
the top right and select “Log Out” as shown below.

1.7 Dashboard
As a registered user, you will have your own profile along with a
dashboard. The dashboard presents you with an overview of your
recent applications, contact details for eBPMIS and also relevant
forms available for download. It summarizes your activities in the
system
Once you log in, you will be presented with a dashboard as shown

At the top, there are major menu items to help you navigate around
the system. These includes ;

1. My Drafts- This tab shows applications that you made but are not completed. They are
saved applications.

b) Inspections – Shows a list of applications awaiting inspections/

applications with ongoing inspections.

c) Occupations – Shows a list of applications awaiting occupancy permits.

d). Shared Applications – List of Applications shared with your account or

applications that you have shared with registered users.
e).Feedback – Submit feedback messages to the districts on various services
offered.

f).Live Chat – Chat with designated officers for each district on

challenges/comments about services offered through this system.

g).Application History – View a summary of all applications you submitted.

h).Cost estimate – Get an estimate of amount you will be charged for

various services.

1.8 Applications
Applications are the building proposals you submit in order to acquire
permits. These applications are then reviewed and vetted by the relevant
authority.

In this chapter we will see how to submit an application, view submitted

applications, apply for receipts and track the progress of your
applications.

1.8.1 Submitting Applications

While on your dashboard, click on “Make Application” as show below or go
to the ‘Make Application menu:
A list of the services available will be displayed. Click on the service you
want to apply for and select the district

Click on the service you want to apply and select the district
Then, click on the ‘Apply Now’ button to start filling in the application form

You will be presented with a detailed application form to fill out depending
on the service you selected.

The form could be divided into various steps which you need to fill out.
Below is a form for Construction Permit Application

Note: you can download a checklist to make sure you have all the
requirements needed to fill out the form

Stage One: Project Information

Here you are required to fill in all the general information; such as the plot
number (UPI), the project information and the developers contacts.
Once you finish, click on the ‘Continue’ button to proceed or you can save
your progress and resume later

Stage Two: Plot Information

Fill in details about the plot

Click on the ‘Continue’ button to proceed to the next stage

Stage Three: Development Data

Give the data on the plot size, building coverage and the development data
needed. The form also has calculating tool to update totals from the data
you fill out

Click on the ‘Continue’ button to proceed to the next step

Stage Four: Attachments

At this stage, you need to attach the necessary documents on land

ownership, payment receipts, location maps, site analysis documents,
design and architectural drawings and any other relevant documents.
Once you finish click on the ‘Submit’ button to proceed

Stage Five: Review Submission

At this stage, you need to review your application to scrutinize if the

information you provided is correct before submission. You can go back to
the previous pages by clicking on the ‘Previous’ button and make your
corrections

After verifying that the information is correct, click on “Submit” button as

shown below
You will get a message on successful submission

1.9 Printing an Invoice

On your dashboard, navigate to the application that you want to print an
invoice.Click on “Action” and select “Print Invoice” from the drop –down
menu.

A page containing the invoice details will be displayed. Now you can click
on the ‘Print Invoice’ button at the bottom to print your invoice
1.10 Payment of An Invoice Via Irembo Service
E-BPMIS system is integrated with Irembo payment platform. Once a
invoice is generated for your application, Irembo payment system will send
an sms to the applicant and the developer. The message contains
instructions on how to pay.

Follow the Steps below to pay your bill via Bank of Kigali (RWF 20000)

1. Go to any Bank of Kigali branch or YACU agent

2. Provide your billing number: as part of the payment information.
3. Once your payment is successful, your permit will be automatically
issued.

Follow the Steps below to pay your bill via Airtel Money (RWF 20000)
  Go to Airtel Money on your phone

 Use your billing number:

 You will receive a confirmation SMS
 Once your payment is successful, your permit will be automatically issued.

Follow the Steps below to pay your bill via MTN Money (RWF 20000)

 Go to MTN Mobile Money on your phone

 Use your billing number:

 You will receive a confirmation SMS

 Once your payment is successful, your permit will be automatically

issued.

Follow the Steps below to pay your bill via Tigo Cash (RWF 20000)

 Go to Tigo cash on your phone

 Use your billing number:

 You will receive a confirmation SMS
 Once your payment is successful, your permit will be automatically
issued.
Note: You can also pay via master card, visa and credit card.

Once the payment is successfully validated, the system automatically generates the
permit.

1.11 Sharing an Application

Applications can be shared with other registered users in the system. On
your dashboard, click on “Action” button beside the said application and
then select “Share”, as shown below:
Provide his/her email address as shown below and click “Proceed”

1.12 Printing A Permit

On your dashboard, click on the “Downloads” button beside your
application and select the permit to print: