Jack Daniels America Iconic Brands As Id
Jack Daniels America Iconic Brands As Id
Jack Daniels America Iconic Brands As Id
ARTICLE
Abstract. Branding is often viewed as a form of ideological influence, but how brands
impact ideology has not been carefully specified. I use a genealogical study of the
emergence of Jack Daniel’s Whiskey as an iconic brand to specify the ideological role
played by such brands in relation to other producers of ideological change,
particularly the other culture industries. I demonstrate that brands play a distinctive
role, quite different from that critics have described: brands act as parasites riding the
coat-tails of other more powerful cultural forms, but then use their market power to
proselytize these ideological revisions. Through ubiquity and repetition, brands
transform emergent culture into dominant norms.
Key words
consumer culture ● consumption ● marketing ● masculinity
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PRIOR RESEARCH
I have found only a handful of academic studies that begin to address the
ideological role of brands in society. Instead, academics tend to study adver-
tising – whether individual ads, or the industry as a whole. The best ad
analyses reveal the mechanics underlying how marketing communications
produce cultural effects (e.g. Williamson, 1978; Wernick, 1991; Goldman,
1993; Lears, 1994). However, the inferential leaps that these authors often
make from the analysis of an ad or a campaign to the societal influences of
a brand are suspect. Ads are one tool (of many) concocted by one author
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BRAND GENEALOGY
Since iconic brands gain their power through the symbolic ‘work’ that they
perform in society, studies of such brands must venture out into the world
and examine what it is that these brands do. For theory to move forward,
comparative and detailed analysis of the social construction of brands is
required, what I call a brand genealogy (see Holt, 2004). The basic idea is
that brand symbolism should operate similarly to other cultural products,
such as novels, films, actors, athletes and politicians. So analysis should
proceed following the methods that have been developed by the extensive
body of research that has accumulated for studying these other types of
expressive culture. We need a hermeneutic approach, locating the meaning
and value of brand symbolism in a particular historical context. Ideally we
should combine a macro understanding of how brand expressions play off
contemporary social institutions and cultural discourses with a micro
understanding of how brands are understood and used in everyday life-
worlds. Further, like other cultural products, brands are intertextual
constructions, so we must pay attention to the relationships between brands
and other mass culture as well as collective consumer influences. Finally,
since brands are enduring and adaptable cultural agents – analogous to an
iconic person such as an actor or musician or political figure rather than a
single book or film – we need to trace the trajectory of brand expressions
over time. Relevant methods can be found in the more systematic studies
conducted by cultural historians and media studies scholars. To my mind,
Richard Slotkin’s masterful trilogy (Slotkin, 1973, 1985, 1998) on the role
of the frontier myth in American ideology is the most impressive model,
and there are many other superb examples that have influenced my thinking
(e.g. Denning, 1987; McAlister, 2001).
I want to understand the particular role played by iconic brands in
narrating the imagined nation (Anderson, 1991[1983]). Specifically, in prior
research, informed by Barthes (1993) and Slotkin (1985, 1998), I’ve estab-
lished the central role of national myth/ideologies in the development of
American iconic brands (Holt, 2004). Myths are imaginative stories and
images that selectively draw on history as source material, which function
to continually re-imagine and revitalize the nation’s ideology. Because
myths are narratives rather than rational arguments, their ideological effect
works through the magical elision of facts and ideals. Hence, myths serve
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on a hill,’ whose abundant splendor would redeem the sins of the old
world.
American ideology dramatizes the development of American charac-
ter through violent confrontations on the frontier – those places where the
emerging society bordered on wilderness. By the 19th-century, this wilder-
ness encounter had become a potent source of American mythology, and
continues to have a profound impact to this day. The frontier was viewed
as the great socializer of American men, and, hence, the fountainhead of
America’s strength as a nation. Over time, stories accumulated dramatizing
how men attained virtuous traits – courage, self-reliance, honesty – through
their perilous encounters on the frontier. The frontier produced the type
of men that America relies on when the going gets tough, heroic men who
can single-handedly change the course of events.
This myth became dominant in the mid-19th-century, spread through
immensely popular novels such as Cooper’s Leatherstocking tales, and
iconic characters such as Daniel Boone and Davey Crockett (Slotkin, 1985).
Since then, the frontier myth has been routinely re-imagined, reacting to
shifts in society, technology, and the country’s evolving ideological needs.
The frontier as myth became particularly poignant once the real frontier
was closed toward the end of the 19th-century, at which point the myth
required additional sustenance in expressive culture, including politics. East
Coast aristocrat Owen Wister’s Wild West novels became best-sellers. His
friend Teddy Roosevelt extracted bits of Wister’s vocabulary and imagery
to paint his vision of a country in need of frontier ideals to combat the
soft emasculating taint of city life. He reinforced this myth through his
reputation as a big-game hunter, by writing memoirs of his times with
fellow cowboy Rough Riders fighting in the Spanish–American war, and
by setting aside vast areas of the West to remain as wilderness in the form
of National Parks so that Americans could continue to seek out something
like the frontier experience. When cinemas opened across the country,
Westerns soon became an important genre. But the Western did not peak
in terms of popularity and influence until the post-war era, a time during
which tumultuous social and political changes led to an enormous collec-
tive demand for symbolism that reinforced the centrality of America’s
historic masculine ideal.
In Western novels and films, whiskey was usually found wherever there
were gunfighters. Whiskey was conceived as one of the gunfighter’s dearest
possessions, along with his horse and his gun. Novels, films and television
programs have routinely depicted gunfighters in saloons of the Wild West,
with whiskey generously flowing from bottle after bottle that the bartender
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would plunk on the counter. From these clear unlabeled bottles, gunfight-
ers pour generously into their glasses and knock back the whiskey with
abandon, round after round. When things got out of hand, we would often
see gunfighters gulping their whiskey straight from the bottle, occasionally
using the bottles as weapons. It is not surprising, then, that in the 20th-
century, as the frontier disappeared, whiskey became an icon for the frontier,
allowing city men access to the country’s historic values. But how is it that
of the hundreds of brands on the market, Jack Daniel’s Tennessee Whiskey
emerged as the iconic whiskey brand? We need to consider both the rise
of a particular national myth market for the brand to inhabit was on the
rise, and various cultural actors would serendipitously combine to articu-
late the brand to this myth.
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were portrayed as professional killers for hire on the western frontier. They
are a special breed of men whose character is forged in rough-and-tumble
land not yet ruled by social institutions and that lacks the basic accou-
trements of modern life. So gunfighters are self-reliant, vigorous, plain-
spoken men who live by a personal code-of-honor hewn from living in
lawless and dangerous places. Their violent proclivities must be tolerated
because gunfighters, ultimately, are the only people with the character and
strength to uphold America’s values. Gunfighters are reactionary populists
who stand up for self-reliance and use their semi-barbaric aptitude to take
on ‘totalitarian’ modern institutions and ever more vigorous barbarian
enemies.
In the 1950s and early 1960s, various expressions of gunfighter myth
were effective in sustaining the identities of American men. Brands become
iconic when they perform distinctive expressions (via ads and other media)
that articulate to resonant national myths such as the gunfighter. During
the mid-1950s, a combination of magazine articles, columnist and celebrity
endorsements, a well-timed advertising campaign, and a popular film
together combined to develop these articulations for Jack Daniel’s. In the
mid-1960s, the creatives at the Leo Burnett ad agency would again borrow
directly from this myth market – creating Marlboro Country on a Texas
longhorn ranch borrowing the theme song from The Magnificent Seven. But
10 years earlier, Jack Daniel’s was already embedded as an up-and-coming
gunfighter symbol, led by two magazine articles whose authors well under-
stood American men’s frontier desires. Interestingly, and not at all unusual,
this articulation was the last thing that the brand’s owners had in mind at
the time.
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The military
During World War II, Lem Motlow took advantage of the fact that General
Patton was using nearby property as a staging area for his troops. The precise
details were not recorded, but it appears that Lem befriended Patton and
his senior officers, showing them hospitality with his whiskey, and likely
also sent liquor to the troops. From the 1950s onward, Jack Daniel’s caught
on as the liquor of choice in the military, one of the core modern stewards
of the gunfighter ethos.
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while also pursuing his deep interests in the American West. He wrote
dozens of books on trains, and moved to middle of the desert in Nevada
to start a newsweekly. In his magazine and newspaper columns he trum-
peted his affection for Jack Daniel’s alongside travelogue accounts of the
West.
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For the small coterie of elite connoisseurs, these articles lent colorful back-
stories confirming the old-world artisanal processes that yielded such a
good quality whiskey. But for the mass market audience to whom the
stories catered, the particulars of whiskey making were not intrinsically
interesting. Rather, these evocative details helped to paint a picture of men
who still lived the frontier life, and who stubbornly made whiskey the old-
fashioned artisanal way. These details imbued in the whiskey a story that
resonated powerfully in America’s post-war culture.
These articles pushed hard against the communication codes that were
conventional for the liquor category and, more generally, most consumer
product categories of the day. Companies were trying to align their brands
with the new ‘modern’ values of high technology, suburban life, and
conspicuous consumption. Like Jack Daniel’s early 1950s’ communications,
whiskey brands were trying to modernize their symbolism by taking
American men’s historic favorite drink out of the backwoods and into
middle-class suburban life. The magazine articles pushed Jack Daniel’s in
exactly the opposite direction. By emphasizing the stubbornly traditional
ways of frontier whiskey making, these stories promoted Jack Daniel’s as
the reactionary champion of the old whiskey values of the frontier, reassert-
ing the values of the nearly extinct gunfighter who threw back glassfuls of
whiskey in saloons.
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previously had populated the ads, we suddenly find ourselves in the heart
of Lynchburg, portrayed as Norman Rockwell’s small town USA. Soon
enough, likely because of the strong response to the imagery, the whiskey’s
attributes and benefits were treated more organically, built into the Lynch-
burg storyline, which celebrated everyday life in Lynchburg and work at
the distillery. The ads were dominated by photojournalist portraits of the
distillery and town shots of Lynchburg – men overseeing the charcoal
burning, barrelmen pushing barrels to be aged, old men whittling outside
the general store. We see grizzled men dressed in overalls, portrayed as
people who time forgot, men who cared little about what was happening
in the world outside Lynchburg.
The campaign came to be called ‘Postcards’ as the ads were narrated in
a personal homespun style from the proprietors in Lynchburg to the rest
of the country, alerting them to the local goings-on. The main innovation
beyond the prior magazine stories was to develop an appropriately folksy
yet sassy voice for the brand – conveying the folk wisdom that comes only
through hard experience, not professional expertise. Long body copy was
used written as a newsletter style, gossipy homespun language that gently
boasted about the value of the old world while poking a gentle finger at
1950s’ obsessions with modern life. The campaign’s mode of communi-
cation was also critical in building the brand’s authenticity as a relatively
‘unmarketed’ product. The ads presented the owners of the distillery talking
to customers in simple, straight-talking discussion about the product, the
distillery and the town, which made the advertising the feel like everyday
talk rather than brand communication. As opposed to the massively hyped
brands of the era, Jack came across as the real deal – not a marketing
company but a real distillery. This innovative communication style predated
by 5 years Bill Bernbach’s famous Volkswagen campaign, which has been
widely recognized as inventing this style of communication.
Launched in an era during which the Western had become the most
potent rebuke to the glossy modern suburbs as well as a nervous call-to-
arms to revive the gunslinger to fight the commies, a whiskey brand cham-
pioning such symbolism could only have been read as a clarion call to revive
the gunfighter’s frontier values. Jack Daniel’s championed old-fashioned
artisanal production over high-technology and mass production; and simple
honest communication over slick glossy post-war media world. The images
and art design reinforced this celebration of the rustic, antique qualities that
Americans associated with the frontier. The Postcards campaign picked up
where the magazine articles left off, cementing Jack Daniel’s association
with the gunfighter myth.
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HUD
Jack Daniel’s position as the iconic whiskey of the gunfighter myth was
further etched in stone in 1963 by the film Hud, Paul Newman’s most
memorable early film. Hud is a hard-drinking womanizer working on his
father’s Texas ranch, a self-described frontier luddite who will not tolerate
modern incursions into his cowboy way of life. He drinks Jack Daniel’s
from the bottle throughout the film – whether chasing women, getting into
bar fights, or wrestling pigs. He’s a laconic tough guy, not interested in
settling down. The film opens with Hud leaving the house of a married
woman with whom he’s been sleeping. He returns home and orders around
his attractive maid, and hits on her as he’s doing it. The film cuts to a barman
sweeping glass from the pavement, telling a passerby: ‘I had Hud in here
last night.’
A cow has died mysteriously on Hud’s father’s ranch. The ranch hands
gather around the cow to discuss the death, hoping that it wasn’t caused by
the dreaded hoof-and-mouth disease. If one cow is infected, the govern-
ment will slaughter the entire herd. Hud is upset by the general idea of
such government intervention and walks away to fire his gun at some birds.
Another cowboy disapproves: ‘There’s a law against killing buzzards.’ Hud
responds: ‘I always say the law is meant to be interpreted in a lenient
manner. That’s what I try and do. Sometimes I lean to one side, sometimes
I lean to the other.’
The contagious hoof-and-mouth disease is becoming epidemic on
cattle ranches throughout the country and the government is working to
stop it. To do so, they are sending federal inspectors around the country to
slaughter any herds with infected cattle. With this suspicious death, the
government send inspectors to test the dead cow. The plot is set in motion
by Hud’s reactionary views on this dilemma, pushing against his father’s
willingness to acquiesce to the government’s intervention. While he built
the ranch from nothing, and is depressed about what is happening, the
father does not hesitate to go along with what the government and what
their scientists tell him to do. Hud will have none of it. He wants to drive
the cattle north and sell them off before the government agents’ return:
Shoot your cows out from out from underneath you on account
of a schoolbook disease. They don’t have to agree to nothing.
They’re the law. Twenty-four years labor. Calluses. I want to get
my work out of it. Ship the herd out north. (‘And start an
epidemic?) This whole country’s run on epidemics. Where you
been? Epidemics is big business: price fixing, crooked game
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comrade and truth serum. It consoles him when other men fail to uphold
his values, and it allows him to assert these values in the most aggressive
and even violent way. HUD’s popularity, and Paul Newman’s rise to fame
in cowboy roles, served to cement Jack Daniel’s iconicity as the drink for
those American men who identified with these values in the face of a
rapidly evolving society.
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Douglas B. Holt is L’Oreal Professor of Marketing, Said Business School, University of Oxford.
He has authored numerous studies on the sociology of consumption and branding, often in
the Journal of Consumer Research, and recently published How Brands Become Icons (Harvard
Business School Press, 2004). Address: Said Business School, University of Oxford, Park End
Street, Oxford, OX1 1HP, UK. [email: [email protected]]
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