Silverlake

Symmetri Core Banking

Banks worldwide are in the process of transforming their core banking

business to adapt to new market and industry drivers. Increased regulation
and globalisation are heightening competition, forcing banks to become
more agile in the marketplace and adopt international best practice.

Expansion into new markets is forcing banks to leverage more on their

existing branch and channel networks. Furthermore, changing population
demographics and more demanding and savvy customers means that
banks must understand their customers completely and meet their needs,
or lose them to competitors.

Silverlake Symmetri Core Banking is specifically designed to help you meet

these challenges head-on. The solution is a universal banking system that
provides comprehensive instrument and product coverage for retail and
corporate deposits and lending, commercial banking, trade finance and
treasury management. One of the leading core banking solutions in the
world today, Silverlake Symmetri Core Banking covers the entire spectrum
of your bank’s business from retail to commercial banking.

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 Business Overview
With the ongoing innovations in technology, the banking industry is
undoubtedly impacted. Consumers as well as staff have altered the way
they interact and are now expecting that banks are keeping up with the
trends. Despite this, in many cases it is rare for banks to invest in core
banking developments as it is perceived as a lesser priority to trendy front
end technology. However, it is now becoming increasingly apparent that
many legacy core systems are not suitably able to enable banks to be
competitive in today’s digital age.

Comprehensive Retail & Commercial Banking

Coverage
A core banking system is the heart of a bank’s business. A bank’s ability
to compete effectively and become a leader in the marketplace is almost
a direct result of the capabilities of its core technology. Successful core
banking systems must be customer-centric, intelligent, adaptive, agile
and comprehensive.

Silverlake Symmetri Core Banking provides your

bank with a complete suite of deposits and
lending functionalities for a wide range of retail,
treasury, and commercial banking business
coverage.

Customer- Customer-Centric, 360-degree View of your

Centric Business and Customers
360 degree Enterprise Reference Data & Centralised Customer Information
Silverlake Symmetri Core Banking consists of real-time transaction
view processing modules that support the back-office operations of your
universal banking business. It supports a broad range of banking products
including deposit accounts, consumer and corporate lending, domestic
and international payments and trade related instruments like letter
of credits and treasury instruments covering foreign exchange, money
market and securities products.

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Customer-
Centric
360 degree Silverlake Symmetri Core Banking provides a centralised set of enterprise-
wide customer definition and product parameters on one technology
view platform. This is to ensure the consistency of your customer data, activities
and processes. Each core banking module is able to support the entire life
cycle of a product from inception to maturity with seamless enterprise
integration across customers, products, risk and accounting control.

With a single centralised enterprise foundation for your business,

Silverlake Symmetri Core Banking assures you of consistent and real-time
updated information giving you a complete view of your operations, risks
and profitability. No more data silos, no more ambiguities.

Silverlake Symmetri Core Banking consists of

real-time transaction processing modules that
support the back-office operations of your
universal banking business.

Customer retention is more cost effective than customer acquisition.

Nowadays however, customers feel less and less loyal to any one financial
institution. Today’s savvy and demanding customers are more than ready
to take their business to the institution that can meet their specific needs.
Banks need to deliver their products and services in a personalised and
customer-centric manner.

Silverlake Symmetri Core Banking provides a Kernel module which

contains the individual information and preferences that are referenced
by other Silverlake Symmetri Core Banking modules. The Kernel module
also keeps a record of your customer’s complete relationship with your
financial institution and allows definition of cross relationships.

With the Kernel module, Silverlake Symmetri Core Banking delivers

a centralised enterprise-level customer information repository that
maintains a 360º view of your customers. This enables a bank to interact
with each customer from a customer-centric perspective consistently, even
across different business areas.

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Silverlake Symmetri Core Banking Module Overview

DEPOSIT LENDING PAYMENTS TRADE TREASURY

DATA FILE INTERFACES

CURRENT/SAVINGS CONSUMER LOANS DOMESTIC LETTER OF CREDIT FOREX/MONEY VERTICAL

PAYMENTS MARKET BUSINESS
SERVICES

TEAM/FIXED CORPORATE LOANS INTERNATIONAL GUARANTEES BONDS AND SHARES

PAYMENTS

CUSTOMER LIMITS ENTERPRISE ENTERPRISE FOUNDATION

GENERAL LEDGER NOSTRO-VOSTRO
INFORMATION MANAGEMENTS KNOWLEDGE SERVICES

Customer- Enterprise Data Warehouse & Business Intelligence

A next generation core banking solution should provide not only
Centric transactions processing support but also integrated Data Warehouse and

360 degree business intelligence for faster and smarter business decision making.

view Silverlake Symmetri Core Banking has organised its data mining
activity towards keeping all information centrally to a subject-oriented
Operational Data Store (ODS), which focuses on the customer. Hence, it
is customer-centric in nature. Information coming from the operational
database are extracted and transformed to conform to the characteristics
of the Operational Data Store. And it is important to note that the
operational database need not be a Silverlake Symmetri Core Banking
operational database. It can be any other source of information, even
from the file-system of a legacy application.

The Knowledge Manager module is fully integrated with all Silverlake

Symmetri Core Banking modules. It also supports integration with other
third party data sources. Periodically, data from the different modules in
the Silverlake Symmetri Core Banking database or other databases are
extracted and loaded into the Knowledge Manager database.

Silverlake Symmetri Core Banking has a Knowledge

Manager module that provides an enterprise OLAP
data-warehousing framework designed to meet
your bank’s enterprise data analysis and knowledge
Campaign
management needs.
management

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Enterprise-level
Accounting
& Risk Enterprise-level Accounting & Risk Management
Management Integrated Accounting
Silverlake Symmetri Core Banking provides a General Ledger module
that maintains a multi-currency enterprise and client accounting system.
It supports multi-company, multi-branch and multi-profit centres,
and facilitates consolidation and reporting of accounts information
maintained within a nostro/vostro module.

The nostro/vostro component manages your financial institution’s

nostro and vostro accounts. It manages and supports the reconciliation
of the nostro and vostro accounts. The module also provides liquidity
management by maintaining enterprise-wide cashflow projection and a
consolidated asset/liability position.

A report formatter is available to provide you with the facility to define

layouts for selected financial reports such as balance sheets, profit and
loss statements and subsidiary statements for your financial institution
and your clients. This provide you with a complete snapshot of the current
financial state of your banking business.

Enterprise-level Credit & Currency Exposure Limits

Silverlake Symmetri Core Banking’s Limits Control module provides
you with the capability to manage credit and currency exposure limits
at multiple product and geographic levels across the entire customer
relationship. Your customer can use as many forms of credit and transact
in any number of currencies without you losing track of your complete
credit risk exposure. Limits Control allows your financial institution to
manage your risk especially with mobile high net-worth and corporate
customers. Exposures are monitored online with corresponding ability to
approve or reject limit excesses, allowing you to manage your credit risks
completely.

Management of Customer Assets & Collateral

Collaterals lodged by your customer for the granting of various facilities
are captured within the Silverlake Symmetric Core Banking. These
collaterals can be categorised into different user-definable groups such
as shares, fixed assets, mortgages, vehicles and guarantees etc. A margin,
in percentage terms, can be assigned to each collateral type in terms of
the collateral value to be considered in the assignment to the respective
facility. Each and every collateral lodged by the borrower will be assigned
a reference number.

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Enterprise-level
Accounting
& Risk You may link various combinations of collateral to various loan facilities
for specific clients. A single collateral may secure multiple loan facilities or
Management multiple collaterals may secure a single loan facility. It is also possible that
the facility of one client is secured by the asset of another client depending
on the cross relationship between them. Collateral management is
maintained in the Kernel module with corresponding details, risk
weights, and margins. In combination, the Kernel and Customer Lending
modules lessen your bank’s risk through recording of secondary sources
of repayments. Collateral revaluation is cascaded down immediately,
enabling your bank to view its online collateral position.

Agile Banking on Open Platform Technology

The ideal core banking solution enables your bank to design and configure
new product offerings without the need to perform time-consuming and
expensive customisations on the underlying software applications. It must
provide you product flexibility enabling new products to be created by
non-technical individuals in hours as opposed to weeks. This way, your
bank can quickly deliver innovative products that keep up with market
demands.

Silverlake Symmetri Core Banking is a highly parameterised solution that

enables the creation of new products and services through parameter-
driven configuration. Such parameters include accounting rules, fee-
charging parameters, pricing methods and statement printing frequency.
Additional facilities such as transaction definition, cash management,
overdrafts and servicing can be easily defined to add value to your
product offers.

Savings, Current & Term Deposits

Silverlake Symmetri Core Banking provides a multi-currency, multi-branch
host Deposits module that can give you online transaction processing for
current accounts, savings accounts, call deposits, term deposit accounts
and overdraft accounts.

The module handles processing of new accounts, closure of accounts,

debit and credit interest calculation and generation of accounting entries
on all processed transactions. It has the capability of setting-up the access
rights for different client classifications providing security for confidential
accounts that should only be accessed by specific users.

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Enterprise-level
Accounting
& Risk Silverlake Symmetri Core Banking’s Deposits module also supports back
dated, future-dated and cross-currency financial transactions. Appropriate
Management adjustments to balances and accruals are applied to the affected accounts
on the effective date of the transaction. Moreover, it supports multiple
base currencies in your bank. Each business unit can store its own base
currency and rate tables against that base currency. As a standard, cross-
currency transactions are triangulated against the base currency.

Silverlake Symmetri Core Banking Deposits module includes the following

account services and facilities:

• Current/Savings Account
− Cash deposit
− Cash withdrawal
− Cheque deposit
− Cheque withdrawal
− Funds transfers

• Time Deposit
− Rollover/renewal
− Redemption/predetermination

• Foreign Currency Transactions

− Selling of foreign currencies
− Buying of foreign currencies

• Safe Deposit Box

• Overdraft Facilities
• Sweeps and Standing Instructions
• Interest Compensation/Notional Pooling
• Clearing Services and Float Management
• Account Enquiries
• Cheque Book Issuance
• Posting of Interest/Charging of Fees to Third-party Accounts
• Automatic Funds Transfer across Different Accounts
• Automatic Collection of Uncollected Service Charge
• Account Restraints
• Image Capture and Retrieval with Special Instructions
• Comprehensive reports

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Enterprise-level
Accounting
& Risk
Silverlake Symmetri Core Banking provides
Management a multi-currency, multi-branch host Deposits
module that can give you online transaction
processing for current accounts, savings
accounts, call deposits, term deposit accounts
and overdraft accounts.

Integrated Branch Teller

Silverlake Symmetri Core Banking’s Branch Teller is a front-office
application that interfaces with Core Banking Deposits module or other
third party back office system. Its processing can be done on-line with off-
line transaction handling capabilities, ensuring that the bank’s customers
are served professionally and continuously under all conditions. It can be
interfaced with any third party host application capable of, or enabled in,
communicating in industry standard messaging formats, such as ISO8583
messaging standard.

Communication with back-end systems are efficiently executed through

the middleware layer employed by Silverlake Symmetri Core Banking’s
Branch Teller. Incorporating an adapter on the mainframe side to convert
the transaction data into ISO 8583 format that is captured by middleware
layer facilitates communication with protocols such as TCP/IP or System
Network Architecture (SNA).

This Branch Teller module incorporates loan payments, travelers’ checks

and foreign exchange functionalities interfaced from the native Core
Banking loan, remittance, and foreign exchange modules. Silverlake
Symmetri Core Banking’s Branch Teller also provides processing for
accounts maintained in other branches. Customers can have the benefit of
doing transactions at any convenient branch even if their accounts were
opened in other branches. All the inter-branch accounting is generated
and posted automatically.

Cash management is one of the stronger areas within Silverlake Symmetri

Core Banking’s Branch Teller. All working cash of the branch tellers is
tightly controlled and reported against. All users are required to process
their own individual ‘start of days’ to initiate their teller floats. All transfers
to and from either other tellers or the vault require posting to the system.
The recording of denominations of the various currencies transacted in is
parameter controlled.

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Enterprise-level
Accounting
& Risk Loan Servicing

Management Silverlake Symmetri Core Banking provides a Customer Lending module

that handles a wide variety of loan products from consumer loans to
complex wholesale lending. It offers the flexibility for your bank to define
new loan products through the setting of loan characteristics parameters
including pricing basis, charges method, repayment rules and others.

Credit Facilities – enable the capture of credit facility information including

exposure limit, date of availability, review and expiry. Default parameters
are amendable to allow your bank to further customise each product to
support the specific needs of each client.

Accounting – accounting entries are fully user defined, based on

the product type, client type, accounting events, and amount types.
Settlements to a client may be made to internal GL accounts, nostro/
vostro accounts, and online to retail accounts in the Deposits module or
interfaced to legacy systems.

Draws and Repayments – each credit facility may be drawn multiple times
with each draw having different interest rates, repayment parameters
and schedules. Loans requiring multiple disbursements with identical
parameters but a single repayment schedule may be set up transacting
a draw with subsequent increases. Draws and increases may be future-
dated to enable the scheduling of draws against a loan account.

User-defined and amendable repayment schedules may be created with

regular or irregular payment intervals. Repayments can be made from
your clients’ on-us accounts, accounts in another bank or the account of
a co-debtor. Instalment repayments support either the standard system-
generated equal monthly instalment method, the Rule of 78 method or a
user-defined and amendable Apportioned Instalment method.

Interest, Charges, and Re-Pricing – supports fixed and variable interest

rates, index and spread rates. Rates can be specified at disbursement
level. Interest repayment can be scheduled separately from principal
repayments and re-pricing dates. Re-pricing is likewise flexible through the
use of user-defined frequencies, start dates and amendable parameters.
Once set, re-pricing is automatic. The user need only amend the unlimited
range of system wide index rates, in the Kernel module, either manually
or through a feed from an internal or external rate source. The user will
also have the ability to define and levy an unlimited number of charge
types on an account. Penalty rates are separately available for past due
principal and past due interest.

Enquiries and Reports – you are provided with a comprehensive menu of

reports and enquiries with which to manage your loan portfolio.

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Enterprise-level
Accounting
& Risk Trade Services

Management Silverlake Symmetri Core Banking provides a Trade Finance module that
automates the full lifecycle of trade finance operations from the issuance
of a letter of credit to the buyer, to the seller’s presentation of the bill, to
payment to the seller by discounting the bill or issuing a trade linked loan
to the buyer.

The module supports the following trade finance products:

• Letters of Credit (Issuance and Advising)

• Negotiation (process Export bills and Import bills under Letter of Credit)
• Collections (process Import and Export Bill Collection against DA or DP)
• Shipping Guarantees
• Trust Receipt and Export Loans
• Bankers’ Guarantee

To improve efficiency in the transaction capture, the Trade Finance

module is delivered with a library of user-defined re-usable short codes
and frequently used trade phrases. Model templates can also be created
and re-used.

Silverlake Symmetri Core Banking’s Trade Finance module provides

comprehensive fees and charges support covering onetime charges or
recurring charges, fixed charges or rated charges, interest charges or two-
tier charges, bank-wide charges or client-specific charges. The module
enables your bank to process settlements with great flexibility. Settlement
can be done either fully, partially or deferred. Each transaction can be
settled in multiple currencies, through multiple accounts such as nostro,
vostro, internal or customer’s accounts.

The Trade Finance module automatically generates all types of outgoing

correspondences in SWIFT, Telex or Mail format for different Trade Finance
products under various business events. Incoming MT700 message can also
be automatically uploaded and processed by system. The rule for message
generation is user-definable.

Throughout the life cycle of a transaction, accounting entries are

automatically generated based on user-defined parameters.

With ready integration to the Silverlake Symmetri Core Banking’s Limits

Control module, your bank can manage risk and limits exposure at the
customer level, customer group level and country/region level based on
user-defined parameters.

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10
Enterprise-level
Accounting
& Risk Silverlake Symmetri Core Banking provides a
Management BUY Trade Finance module that automates the full
lifecycle of trade finance operations from the
issuance of a letter of credit to the buyer, to
the seller’s presentation of the bill, to payment
SELL to the seller by discounting the bill or issuing a
trade linked loan to the buyer.

Domestic Payments Processing

Silverlake Symmetri Core Banking includes a Domestic Payments module
that provides intraday and batch processing of transactions initiated from
deposit accounts or incoming clearing files. It generates messages for a
Domestic Clearing/GIRO Centre.

The module supports high volume processing of financial, non-financial

and standing orders transactions. It supports the setting up of services
under four categories to include: standing order, direct debit mandate
(collection permission), funds held and payment orders.

Silverlake Symmetri Core Banking’s Domestic Payments module supports

rule-based transaction processing workflow such as:

• Transaction Entry from entry screen, incoming GIRO/Clearing

transactions, generated transactions from standing orders and non-
financial requests
• From other delivery channels (Inward)
• Transaction approval
• Transaction booking
• GIRO/Clearing Messages generation
• Exception processing for queued and failed payments

The transaction type definition screen allows different transaction types

for all required clearing messages. Parameters include accounting,
queuing, value dating controls, service charging and messaging formats.
These enable easy and error free transaction capture.

The module performs automated reconciliation of incoming financial

messages (direct debit) with the original non-financial requests.

Settlement accounting entries are automatically generated and cash

flows are updated after spooling/processing of outgoing/incoming GIRO/
clearing messages. Cashflows can also be updated manually for the
outstanding messages before spooling.

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Enterprise-level
Accounting
& Risk Funds Transfer

Management Silverlake Symmetri Core Banking has a Funds Transfer module

that supports incoming, outgoing and internal transfers. It handles
international and domestic remittances of funds in multicurrency using
SWIFT standard messaging formats.

Using pre-defined transaction types, transaction details can be captured

in two stages with automated computation of charges based on user-
defined parameters:

Stage 1 - Users input basic transfer details, which include the sender/
receiver details, transfer and other currency, exchange rate, transfer
amount and date and charges.

Stage 2 - Data Entry of settlement agent details by a secondary level of

control.

Verification controls for transaction capture and message generation

provide the added control necessary to transact large amounts across
a network of remote branches and head-office users. Tight control is
implemented over each transfer transaction. Changes to transactions can
be made with audit trail logging and verifications prior to posting.

Silverlake Symmetri Core Banking’s Funds Transfer module provides

comprehensive enquiries and report features to track transfer status and
detail movement with full message generation and accounting support.

Treasury Operations
Silverlake Symmetri Core Banking includes treasury modules that
support your bank’s treasury operations, covering the processing
of a comprehensive range of financial instruments available in the
international foreign exchange, money markets and capital markets.

It is composed of selected Silverlake Symmetri Core Banking modules that

support the processing of the various financial instruments within your
bank, from front-office to back-office operational control, settlement
and accounting management.

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Enterprise-level
Accounting
& Risk • Foreign Exchange
− Spot
Management − Forward
− Swaps

• Securities
− Equities
− Discount Securities
− Fixed Income Bonds
− Floating Rate Securities

• Money Market
− Call/Notice Loan/Deposit
− Fixed Term Loan/Deposit
− Certificate of Deposit
− Repos and Bonds

• Trading Limits
− Dealer/Trading Book
− Profit Centre
− Client Type
− Product type/Currency
− Transaction Type/Value

Silverlake Symmetri Core Banking includes

treasury modules that support your bank’s
treasury operations, covering the processing of
a comprehensive range of financial instruments
available in the international foreign exchange,
money markets and capital markets.

Position/Portfolio Maintenance - It is possible to construct a unique trading

book for each trader or a specific group of dealers. Through trading
books your bank can segregate its overall position into various portfolios
such as trading, investment, arbitrage and hedging. Market revaluation
of portfolios/position can be carried out in real-time and during the end-
of-day run to establish realised and unrealised profitability.

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Enterprise-level
Accounting
& Risk Trades Capture - Trade details can be captured manually through a deal
capture screen or automatically through an interface with front-end
Management dealing systems such as Reuters Dealing 2000 and Kondor. Trades entered
in the system will immediately update all intra-day positions, providing
dealers and back-office with real-time enquiry facilities. Trade details
can be amended at any time during the day. All positions are adjusted
accordingly.

Settlement Processing- Back-office capturing of settlement information

can be facilitated by the use of default pay/receive instructions maintained
for a specific counterparty. Confirmations and the related payment
messages are generated for transmission either through SWIFT, telex, fax
or post.

Upon verification of all trades entered, day-end processes will be executed

to update positions, compute realised and unrealised profit/loss, update
projected nostro account balances and post accounting entries to the
General Ledger.

Limits and Risk Management – Integration with the Silverlake Symmetri

Core Banking’s Limits Control and trading limit modules enables your
bank to monitor in real-time exposure against internal trading limits and
external counterparty facilities.

The rules for monitoring the exposures arising from trading in the various
treasury products are defined in the respective treasury module. Your
bank can define the different internal trading limits or counterparty
facility limits that need to be tracked based on various business events.
It supports both online and offline (remote) override processing of limit
excesses in accordance with user approval levels.

Accounting Management – Accounting entries are fully user-defined

based on the transaction type, client type, accounting events and amount
types. Settlements to a client may be made to internal GL accounts, nostro/
vostro accounts, and online to retail accounts in the Deposits module or
interfaced to other legacy systems. Accounting entries related to mark-to-
market revaluation and realised and unrealised profitability analysis are
also automatically generated.

Securities Custody Holding - For securities, custody holdings can be

maintained by specific customer, security and custodian. It keeps tracks of
securities on pledged, transit and in custody. An in-built diary is available
to monitor coupons, bonus issues, rights and dividend entitlements on
each security holding.

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About Silverlake Symmetri Core Banking

Silverlake Symmetri Core Banking is a universal core banking system built using a SOA architecture that is
componentized and has interoperable and compositional services which reduce the need for multiple back
office processing systems to support the bank’s product portfolio. A true single source platform, Silverlake
Symmetri Core Banking provides comprehensive instrument and product coverage.

About Silverlake Symmetri

Silverlake Symmetri’s solutions provide banks with a range of banking software that enables them to
address their core banking, customer management, online banking, mobile banking and card management
requirements.

Banks around the world are using the suite’s componentised business solutions to help drive their customer
service, retention and core operational strategies through improved visibility of customer relationships
and increased front to back office efficiencies. The flexibility and functional breadth of these solutions
helps banks to optimise the customer experience, improve operational efficiencies and excel through
innovation, ensuring banks drive profitability and maintain compliance.

About Silverlake Axis

Silverlake Axis creates technologies and build sustainable and dynamic environments to enable the Digital
Economy. What sets Silverlake Axis apart is the foundation for its computing principles, which are grounded
on mathematical theories.

Silverlake Axis has more than 25 year track record of experience and a breadth of expertise as a leading
provider of Digital Economy solutions and services for major organizations in Banking, Insurance, Payments,
Retail and Logistics industries. Over 40% of the top 20 largest banks in South-East Asia run the Silverlake
Axis core banking solution, and we are the core system platform partner of choice for 3 of the 5 largest
ASEAN super regional financial institutions.

Today, the Group’s solutions are delivering operational excellence and enabling business transformations
at over 200 organisations in ASEAN, Australia, China, Europe, Japan, Middle East, New Zealand and South
Asia. Silverlake Axis is listed in the Mainboard of the Singapore Stock Exchange (SGX).

For more information, please visit www.silverlakesymmetri.com

Contact us on: [email protected]

© 2016 Silverlake Axis Limited