This Study Resource Was: Chotukool Case Study Answer One

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Chotukool Case Study

Answer One

 Innovation refers to the ability of an organization to develop and implement ideas

that creates value for the customers.

 Godrej & Boyce Company was founded in 1897 in India and deals in sales of

office furniture, home appliances and industrial process equipment.

 However in recent year the company has been experiencing stiff competition over

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its market share from international rivals like Samsung and Haier that deal in

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similar products.

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 In response it decided to respond by initiating an innovative product targeting
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rural poor in India.
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 However innovating the product for rural poor market segment has pros and cons.
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Answer Two

 Chotukool refrigerator achieved product innovation because it was designed to be


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a portable appliance to meet the needs or the nomadic life of the rural poor
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consumers.
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 On the other hand process innovation was achieved by making the product
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affordable.

 The changes that were made on the Chotukool refrigerator involved radical

innovation because they did not conform to the current technology the company

was using to make refrigerators.

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 Finally the modification was architectural competence destroying because the

entire features of the Chotukool refrigerator were enhanced by designing a

completely new product rather than improving the current components.

Answer Three

 No, it did not disrupt the market for traditional refrigerators.

 Remarkably Chotukool and become a complementary product that could be used

together with the traditional refrigerator.

Answer Four

 No, the Godrej & Boyce Company had done everything that was required to meet

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its objectives in the target market.

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 First the company had gathered enough information about the target market.

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Second the company had considered a the technique it could use to lower the
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cost by establishing an efficient distribution channel.
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Answer Five
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 One of the product that apply to lessons learned by Godrej & Boyce Company

with Chotukool project is Tata Motor’s Nano car which was aimed at becoming
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the cheapest car in the country.


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 The other company that Chotukool project apply to is the DocTalk, a healthcare
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innovative platform for doctors to communicate directly with patient.

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