A Study On The Functioning of BBK Electronics: Management Minor Project Submitted To
A Study On The Functioning of BBK Electronics: Management Minor Project Submitted To
BY
Mr. AJIN JOSHY
2019-2022
Ms. LIS MARIA ROY Fr. JINCE GEORGE CMI Fr. Dr. BOBY ANTONY CMI
GUIDE HEAD OF DEPARTMENT PRINCIPAL
Internal Examiner
Place:
Date:
DECLARATION
I, AJIN JOSHY, hereby declare that, the project report entitled A STUDY ON THE
FUNCTIONING OF BBK ELECTRONICS submitted to Mahatma Gandhi University in partial
fulfillment of requirement for the award of the degree of Bachelor of Business Administration is a record
of original work done by me, under the guidance of Ms. LIS MARIA ROY.
Ajin Joshy
Place:
Date:
ACKNOWLEDGEMENT
I give all honour and praise to the Lord who gave me wisdom and enabled me to complete this
project successfully.
I record my sincere and heartfelt thanks to Fr. Dr. Boby Antony CMI our beloved Principal,
for providing the necessary facilities for the completion and presentation of the project.
I thank Fr. Jince George CMI, Head of the Department, for his guidance and inspiration
throughout the course of my study.
I profusely thank Ms. Lis Maria Roy, Guide, for her guidance and inspiration throughout the
course of my study.
I express my sincere gratitude and love to all my teachers for their friendly cooperation in the
successful completion of the project.
Ajin Joshy
CONTENTS
1 Company Profile 1
3 Discussion 29
4 Findings 36
Bibliography 44
LIST OF TABLES
CHAPTER 1
COMPANY PROFILE
of “Nintendo” Entertainment System, Duan left his position and started running a Chinese
factory in1995. He then started the company Bubugao, which is the primary stage of BBK.
BBK Electronics now owns factories spread over 10 hectares of land and more than 17,000
employees. BBK Electronics began by the manufacture of CD, MP3, DVD players along with
other household appliances.
BBK owns a number of popular brands across various consumer electronics markets,
including headphones, Blu-ray players, and smartphones. It also oversees a number of major
smartphone brands including one fan-favorite Oppo, Vivo, Realme, and OnePlus.Duan
Yongping established Oppo with CEO Tony Chen in 2004. Vivo is the first major BBK sub
brand .Vivo was founded by Duan Yongping and Vivo CEO Shen Wei in 2009.Realme can be
considered as the sub brand of Oppo. Realme was established by Sky Li previously the Vice-
President of Oppo Electronics on May 4, 2018.Pete Lau the former Oppo vice president and
co-founder Carl Pei set up the OnePlus in 2013.In 2019 Real me introduced their new sub
brand Iqoo.
Oppo and Vivo have long been dominated Chinese smartphone market and
international smartphone market.OnePlus and Realme are quickly adding additional
markets and sales on top of the company‘s Chinese stronghold.
Board of Directors:
BBK Electronics basic marketing strategy contains forward thinking middle to high
brand orientation, beautifully designed products and a meticulous designed expansion
strategy.BBk Electronics is passionate about the modern technology has to offer. From the
beginning BBK products has extended limitations of the technology. BBK Electronics aims to
combine innovation, low price and high quality. BBK follow the following principle that
consumers should receive high quality product at a reasonable price .This is regardless of
whether these are basic or more technologically innovative products. The BBK Electronics
initiated its first sub brand Oppo in 2004 and mission of the Oppo mobiles is“To allow extra
ordinary people engoy perfect technology”.The vision of the Oppo is “To establish a healthy
and sustainable model of Chinese company globally ”and “Oppo strive to become a healthier
and more sustainable company”. The vision of Vivo BBKs second sub brand is “To become a
Quality Certifications received by BBK Electronics are 1.National Price “Gold Disk”
BBK Electronics company has received the best low priced DVD player four
times.2.International Competition Brand of the year In 2006 BBK brand was awarded silver
for consumer electronics.3.All Russian Competition “ Narodnaya Marka ” In 2007 BBK
electronics was the winner of DVD player category.4.National Award “Product Of The Year ”
primarily targets online sales via platforms like Amazon, which has helped BBK enter
European and US markets.BBK Electronics Dominated Chinese domestic market and BBK is
largest taxpayer in China.BBK moves ahead of the combined might of Huawei and Honor and
is right behind Samsung in terms of global shipments and share. Apple retains its second spot
during its fourth-quarter new release surge. However, it is otherwise now fourth place in the
global scheme of things. Oppo remains BBK’s largest individual brand and is only a couple of
percentage points behind Apple for third place on its own.
1.5.1 Xiaomi
Xiaomi manufactures and distributes mobile phones and consumer electronics. The
company also develops mobile applications. It offers internet value-added products
including TV boxes, backpacks, phone screen protectors, earphones, and more.
1.5.2 Huawei
the semiconductor business, and LCD and OLED panels in the display business. The Harman
division delivers connected car systems, audio and visual products, enterprise automation
solutions, and connected services.
1.5.4 Apple
1.5.5 Lenovo
The business strategy adopted by BBK are Growth Strategy.BBK Electronics grows
there business by adding new products, new product lines, improvising the existing product
or selling the same product beyond the current geographical reach. Growth strategy allows
companies to expand their business.
1.6.2.1 Competition Pricing: In the case of OPPO and VIVO, neither brands will
dramatically compete on price, with their competitors but instead try to gain more market
share through ramping up advertising and marketing, or reduce costs in the supply chain or
distribution levels, to maximize profits.
1.6.2.2 Skimming Pricing: BBK Electronics skimming pricing for some of their
products. The release of a new BBK product, a very high price is set at first in order to
maximize profit by selling the good to the early buyers.The price slowly decreases with time
in order to maximize profit by selling the product to other types of customers.
defines the long-term objectives and generally affects all the business-nits under its umbrella.
The various brands under BBK have adopted activities which are beneficial to the society:
Oppo a brand under BBK Electronics has partnered with India ‘ s leading cricket
training academy, PAYYADE Cricket Club to provide Scholarship and Cricket coaching to
underprivileged kids. Under the Scholarship program, the club will provide 2 years of cricket
training to the 20 kids.The children will get an opportunity to be trained under the guidance
of cricket expert and coaches.
1.7.2 OnePlus have announced the ‘ Power of One ’ initiative to empower Women
Entrepreneurs
One Plus aims to raise affordable micro-loans for women from low-income, rural
families empowering them to start or scale up their livelihood activities. Millions of OnePlus
fans will come together to positively impact the lives of hundreds of India’ lesser privileged
women across the country in their quest to fulfill their aspirations of being independent and
thereby having a better chance of securing their future.
1.7.2 VIVO:VIVO mobiles initiative “Corona Virus Warrior” donated One Lakh masks
Vivo, the global smartphone brand today donated one lakh medical masks to
Government of Maharashtra. The company also donated 5,000 N-95 masks that are designed
to filter airborne particles.
BBK Electronics is second largest producer of smartphone in the world.BBK has five
major sub brands, Oppo, Vivo, Realme, One Plus , Iqoo.BBK brands has played well in
European and Southeast Asian markets. Combined with aggressive marketing and
investments in retail networks, Indian smartphone market has me completely conquered by
BBK Electronics.BBK had a huge growth in markets such as China and India.BBK is also a
leader in Russian audio video and home appliances markets.BBK popular brand One Plus has
conquered American smartphone users. By spreading itself across multiple brands, BBK has
managed to tailor its products to suit various market segments. The strategy has clearly paid
off in China and is quickly growing across India and now in parts of Europe.BBK Electronics
is way ahead of Samsung, as its three brands of the Indian market- Oppo, Vivo and Realme
account for 43 per cent of the total Indian market. Oppo and Vivo would be plying their trade
in the domestic Russian market soon.BBK Electronics would sell their phones in Russia in
partnership with local carrier MTS.BBK shipped 200 million phones in 2017.OnePlus is
building India as a global export hub for the brand and is already manufacturing 5G devices
and exporting to overseas markets, such as North America.OnePlus and Oppo have co-
invested to setup a manufacturing facility in the State of Uttar Pradesh‘s Noida to produce
5G smartphones. Oppo and Vivo together pushing parent BBK Electronics Corp’s India
revenue near the Rs 40,000 crore.Oppos sales went up by 80 per cent to Rs 21,525 crore.
Vivo grew by 54 per cent to Rs 17,202 crore in Financial Year 19.Vivo is planning to invest
3,500 crore rupees in the manufacturing facility in India. Oppo plans to double its production
capacity in India in 2020.
Media tek inc. is a Taiwanese fabless semiconductor company that provides chips for
wireless communications, high- definition television, handled mobile devices like
smartphones and tablet computers, navigation systems, consumer multimedia
products and digital subscriber line services as well as optical disc drives.
1.9.3 Sigma
1.9.4 M-star
1.10.1 Strengths
1.10.1.1 Newer and better products
BBK electronics launched its sub brands vivo, oppo, later oppo launched its sub
brands one plus and Realme with new specification and features. Now bbk
electronics launched its subsidiary IQOO to the market.
1.10.2 Weaknesses
1.10.2.1 Competition from another company
The main weakness of BBK electronics confusing service policies and lack of
involvement from top management in developing a new service.
The quality provided by the BBK electronics at they put is inferior and hence the
trade off is clearly seen in the price. Low price low quality
1.10.3 Opportunities
1.10.3.1 Brand Association
BBK electronics try to associate with the events to market to wider and different
segments of customers that will help to enhance the customer base.
1.10.3.2 Flagship products
BBK electronics launch newer MP3 Players, Home appliances, smartphones that
can complete with other big market players like Samsung and Apple which will
help to increase the visibility of the brand in the market.
1.10.4 Threat’s
1.10.4.1 Competition from other company
The mobile market is intensively growing and it’s getting price competitive which
makes it very difficulties to survive in the industry.
1.10.4.2 Barriers to entry
The profitability of the mobile phone market attracts new players in the market
which eats away the market share further from the smart phone manufacture’s.
CHAPTER 2
Electronic Industry traces its origins to the invention of the two-element electron
tube (1904) by John Ambrose Flemming, and the three-element tube (1906) by Lee De
Frost.These inventions led to the development of commercial radio in the 1920s, which
boosted radio sales to $300 million by the end of the decade. In 1947, the electronics industry
made important advance when John Bardeen, Walter Brattain, and William Shockley
invented the transistor .Smaller, lighter, and more durable than the vacuum tubes that had
been used in radios, transistors touched off a period of progressive miniaturization of
electronic devices. Integrated circuits, which were developed in the 1950s, allowed the
integration of several circuits into one circuit, and the introduction of analog devices in the
1960s vastly increased the amount of information that could be stored on a single silicon
chip. Advances in the field of electronics have also played a key role in the development of
space technology and satellite communications; inaugurated a revolution in the computer
industry that led to the introduction of the personal computer; resulted in the introduction
of computer-guided robots in factories; produced systems for storing and transmitting data
electronically; greatly expanded the market for popular music and culture; and, in the
process, transformed life at home, the office, and the factory. Many of these innovations, such
as the transistor, had their origins in military research, which needed increasingly complex
electronic devices for modern high-tech warfare.In the 1960s, the U.S. consumer electronics
industry went into decline as manufacturers were unable to compete with the quality and
pricing of foreign products, especially the electronic goods produced by Japanese companies
such as Sony and Hitachi. By the 1980s, however, U.S. manufacturers became the world
leaders in semiconductor development and assembly. In the 1990s semiconductors were
essential components of personal computers and most other electronic items including
cellular telephones, televisions, medical equipment, and smart appliances. Electrical
industry during the 1950s and 1960s, there was considerable expansion to meet industrial
and domestic needs, as well as the electrification of the railways. Generation was mainly by
coal or nuclear power, and there was also substantial investment in hydroelectric schemes
in the Scottish Highlands. Alternative energy sources, mainly wind and tidal power, were
explored, but partly on economic grounds, and partly in line with decreasing demand in the
wake of the energy crisis in the 1970s, investment was limited to experimental plant. In line
with the policies of the Conservative government, denationalization and privatization of both
generating and supply took place in the late 1980s.
2.2.2 Manufacturing:
This function involves procurement and storage raw materials, and distribution of
final products to consumers.
2.2.4 Sales:
Sales department is tasked with generating revenue for the business through the sale
of products.
2.2.5 Marketing:
Marketing involves promoting and creating a good image for the company‘s products
2.3.1 Demand:
The demand for electronic devices is expected to rise from 80 billion US$ in 2012 to
400 billion US$ in 2020. Yet, the demand of around 60 to 70% is met mainly by imports,
which are rising much faster than the local production.
2.3.2 Supply:
The Electronic industry India had a solid boost in their supply, as there is a Mobile
Phones (24%), Consumer Electronics (22%), Strategic Electronics (12%), Computer
Hardware (7%), LEDs (2%) and Industrial Electronics (34%) comprising of Auto, Medical
and other industrial electronic products.
crucial for the development of the IT and the ITES sector in India. Electronics and hardware
are the major components of several industrial sectors such as Information Technology
sector, Telecommunication sector, Automobiles sector, Electronic appliances sector, Special
Medical equipment’s sector, etc.
Innovative products, falling prices, growing household incomes and rising consumer
sentiment have supported demand for consumer electronics. Still, many industry products
have approached market saturation, leading to price competition and downward pressure
on profit margins across the industry. Rapidly increasing penetration of internet
connectivity & services in several developed and developing economies across the globe is
providing robust growth opportunities for the consumer electronics market. According to
the market data by the China Internet Network Information Center, internet penetration
reached 61.2% in 2019, increasing by 1.6% compared to 2018. The Central Intelligence
Agency reported 62.9 million active internet users in the UK as of 2019.
Electronic Industry is one of the largest global industries. Contemporary society uses
a vast array of electronic devices built in automated or semi-automated factories operated
by the industry. Industries within the electronics sector include telecommunications,
electronic components, industrial electronics, and consumer electronics.The most profitable
industry within the electronics sector is the semiconductor industry.Emerging market
economies are driving the growth of the electronics sector.The retail portion of the
electronics sector is becoming increasingly fragmented and competitive as there are new
entrants into the market, such as online retailers, and companies slowly cutting out the
middleman, such as Best Buy.Volatility in electronics stock is becoming more common due
to this fragmentation and competition.Companies in the electronics industry are always in
tough competition to implement innovative ideas and introduce the newest technology in
the market first.
This ensures that each firm can produce its goods or services at exactly the same rate and
with the same production techniques as another one in the market.
Majority owned by the Chinese government, CEC is among the largest providers of
telecoms equipment in China and employs close to 145,000 people, boasting a revenue of
$30.01bn and an overall ranking of 362 in the Fortune 500. In 2007 it acquired the mobile
division of Philips, which it had been researching, developing and producing phones for since
the turn of the century.
Honeywell is based out of New Jersey and produces a range of products across its
consumer, commercial and aerospace divisions. The company takes an overall spot of 260
on the Fortune 500, with a revenue of $39.3bn.
2.4.4 LG Electronics:
firm’s meteoric growth – indeed, its most recent recorded revenue came in at $49.67bn and
2.4.6 Sony:
2.4.7 Hitachi:
While it is more than two decades since Hitachi hit its lifetime high of 13 in Fortune‘s
Trading as Foxconn Technology Group, Hon Hai is the 27 th company on the Fortune
500 and is more commonly known as ‘the company that makes the iPhone’. With an elite
Figure 2.02
The electronics industry emerged in the 20 th century and is today one of the largest
global industries. The Global Electronics Manufacturing industry is expected to grow at an
annualized rate of 1.9% to $1.4 trillion over the five years to 2019, including a 3.8% increase
in 2019 alone. The past five years have been characterized by growth in emerging markets
and the introduction of new products, leading to more people buying consumer electronics.
The Electronics industry in National level just take the case of Indan Electronics
industry .Electronics industry is one of the fastest-growing industries in India, both in terms
of production and export. In fact, software development and IT-enabled services (ITeS) have
made India‘s brand equity a force to reckon with.The Electronics and Computer Software
Promotion Council (ESC) was formed to provide a platform for India’s IT & electronics
industry. With exports to more than 200 countries, ESC has successfully steered the direction
of India‘s electronics and software exports. ESC offers a comprehensive database of industry
The Domestic electronics market in India is to reach $400 bn by 2025. With per capita
disposable income and private consumption having doubled in the past 7 years, India has
emerged as one of the largest markets for electronic products in the world domestic
electronics hardware manufacturing sector faces lack of level-playing field against
competing nations on account of “several disabilities which render the sector uncompetitive”,
Minister for Electronics and IT Ravi Shankar Prasad said in a written reply in Rajya Sabha.
2.7.1 Prospects:
2.7.1.1 The global electronics market is estimated to be over $2 tn. India‘s share in global
2.7.1.2 Technology transitions such as the rollout of 5G networks and IoT are driving the
accelerated adoption of electronics products.
2.7.1.3 Demand for global consumer electronics faces an uncertain future. Volume sales of
consumer electronics grew by a 2% CAGR 2010-2015 inflated by novel and fashionable
products like smartphones and tablets.
2.7.1.4 Changes in cost structures are also expected to change where products are
manufactured. As of 2015, China produced 42% of all electronic/electric products in value
terms globally.
2.7.1.5 Growing prospects in Indian electronics industry, the growing sales figure for the
consumer electronic goods, a flourishing telecom/networking market and noteworthy
growth in the use of portable/wireless products are some of the significant trends observed
in India at present and they are providing stimulus to the growth of the electronics design
industry to a greater scale. India has a well-developed electronics design industry, with 120
design units and is ranked the second among the US, the UK, Germany, Sweden, China,
Taiwan and Israel in terms of design revenues. Electronics is essential for setting up
technology infrastructure, and semiconductors are the main component of electronics
products. Electronics sales in India, which totaled US$ 40.7 billion in 2009, will touch
US$ 400 billion by 2020. At present, local manufacturing accounts for about 40 per cent of
consumption and it could increase to 80 per cent by 2020.The key drivers for the electronics
market in India include telecom infrastructure equipment, wireless handsets, notebooks and
other IT and office automation products, set-top boxes and smart cards.
2.7.2 Challenges:
2.7.2.1 Shrinking Operating Margins: Global competition and new innovations are driving
prices down. Companies must continually become more cost-efficient to remain profitable.
2.7.2.2 Complex Global Supply-Chain: More and more, companies have to juggle internal and
external resources while staying within international standards. Issues such as traceability
and compliance are increasing operational burdens. It is not unusual for components and
sub-components to embark on a journey that touches three or more continents before
reaching the end-consumer.
2..7.2.3 Service and Warranty Management: Leveraging the global supply-chain is putting
more focus on supplier quality management. Having a strong quality and traceability system
directly affects warranty reserve and post-production service hours.
2.7.2.4 Short Product Lifecycles: With quickly changing consumer tastes and preferences,
EMS companies and contract manufacturers need to have effective New Product
Introduction (NPI) processes in place. Closed-loop communication between sales,
manufacturing, and engineering is vital to ensure product launches hit time, volume, and
quality targets.
2.7.2.5 Uncertain Demand: Aggregately, economic volatility and cyclical demand cause
fluctuations in production.
2.7.2.6 Sustainability: Emerging regulations and standards are forcing companies to account
more and more for Corporate Social Responsibility (CSR) in decisions. E-Waste, a popular
topic today, is driving conversations about the disposal of products and their impact on the
environment. Companies must now consider of the complete product lifecycle in decisions.
Although these challenges may seem intimidating, companies have been dealing with
them at some level for a very long time. With help of integrating aspects of the value chain
with technology can help to battle these challenges, and catalyze shop floor drivers to move
companies closer to a model of operational excellence.
CHAPTER 3
DISCUSSION
3.1.1 Production
BBK Electronics produces electronic products like television sets, MP3 players,
digital cameras and smartphones. The production function of BBK Electronics ensure the
position of BBK Electronics in the market. Production function undertakes the activities
necessary to provide the organization with products or services.
BBK Electronics perform research to determine what are the major changes that has
occurred in an economy. Research determines what are major technological changes
occurred in the market. Development involves adoption of this technologies to ensure the
smooth functioning of BBK Electronics. Research and Development function is also
concerned with developing new products or processes and improving existing products or
processes. Research and Development activities must be closely coordinated with the BBKs
marketing activities to ensure that the BBK provides exactly what the customer want.
3.1.3 Purchasing
BBK Electronics perform the purchasing function to ensure the acquiring of goods
and services for personal use of the BBK Electronics, for example, raw materials and
components for manufacturing and also production equipment. Purchasing function usually
extend to buying goods and services for the use of BBK electronics not only for production
function but also other departments of BBK.
3.1.4 Marketing
BBK Electronics heavily relies on their Marketing activities for the successful sale of
their products. Marketing function is concerned with identifying and satisfying customers
needs at the right price. Marketing activities of BBK Electronics also deals with the research
of what customers want and analyzing how the organization can satisfy these wants.
Marketing activities range from the strategic activities to the operational activities, placing
advertisements in the appropriate media and so soon.BBK also perform all the four
fundamental activities of marketing like the ‘4Ps’: Product, Price, Promotion and Place.
3.1.5 Selling
BBK perform sale of goods and services to earn maximum profit and earn a position
for themselves in the market.BBK deals with the sale of electronics such as television sets,
MP3 players, digital cameras and smartphones. BBK has two major markets where their
goods are widely sold. They are India and Russia.
Functions that are closely related to customers are called Front-office or front-end
organizational functions. Marketing, Sales and Customer Service are the primary front office
functions. Front Office functions are those functions that are most visible in an organization.
Front Office functions of BBK Electronics are customer service, marketing activities like
advertisements performed by BBK, sale of Mobile Phones by BBK can also be considered as
a front office functions. Front office department of a organization can be considered as the
communication center of the organization. Lets take the case of a hotel, a front office function
of a hotel is Reservation, Guest service, Check-in, Check-out, Telephone, Finance &
Cashiering, Foreign Exchange, Room Assignment, Inquiry etc. All this functions are closely
related to the guest or customer who recieves service from the hotel. For a organization
Front Office department is the nerve center of the organization.
3.2.1.1 Marketing
Marketing can be defined as the process of introducing new products in the market
also involves identifying customer needs and satisfying the customer needs by providing
goods and services. A fundamental activity in marketing is managing the Marketing Mix
consisting of the ‘4Ps’: Product, Price, Promotion and Place.
3.2.1.2 Sales
Sales is one of the most important function of an organization. Sales means all
activities involved in selling a product or service to a consumer or business. BBK Electronics
is an organization that deals with the sale of electronic products like television sets, MP3
players, digital cameras and smartphones.
3.2.1.4 Communication
3.2.1.5 Accounting
In some cases accounting can also be considered as front office function. Accounting
involve the recording of price paid by the customer.
Functions that has no close relationship with the customer is known as back office
functions. Back office functions support the front office functions. Important back office
functions are HR, finance, Information Technology and Warehousing. These functions are
necessary for the success of an organization, but they tend to receive less public attention.
The back office functions don‘t directly generate revenue for the organization, but provide
Every organization perform human resource activities, human resource activities act
as the central pillar of many organizations. Human resource department of organization are
responsible for activities spanning a wide variety of core functions. Human resource
activities fall under the following five core functions: staffing, development, compensation,
safety and health, and employee and labor relations. Within each of these core functions,
human resource departments conducts a wide variety of activities. These activities are
linked together by an organization for employee well-being and to ensure equality between
all employees in an organization.
3.2.2.2 Finance
3.2.2.4 Warehousing
The study has brought several new suggestion and contributions as the following:
BBK Electronics produce electronics products which are popular around the
world.BBK Electronics provided innovative products, but they failed provide products that
has no longevity. BBK Electronics produces products that has no durability and get damaged
easily. BBK Electronics is second largest producer of smartphone in the world, but
smartphones that the BBK produced have very short longevity. It is expected that the
average smartphone life expectancy was 4.7 years. BBK smartphones only barely has the life
expectancy of two years. However, not everyone wants to get rid of their smartphone every
two years, customer expect to use their smartphones more than two years. One of the
common BBK smartphones smartphone repairs are involves smashed and cracked screens.
BBK smartphones also has lower battery life.
3.3.4 BBK Electronics should use all the Technological tools available to improve the
efficiency of the company.
BBK Electronics is an organization that has been producing innovative products. BBK
Electronics should adopt technological innovation, it helps to improve the management
efficiency of enterprises. The application of scientific and technological innovation in BBK
can propose more diversified management methods for enterprise management on the
traditional basis. Technological innovation can enable the long-term development of BBK
Electronics. Technological innovation is beneficial to improve the operating efficiency of the
enterprises.
3.3.5 BBK Electronics should improve their Research and Development department.
3.3.6 BBK Electronics enable a new product to be in the market for a longer period of time.
BBK Electronics should allow a new product to exist in the market for a longer period
of time, so that the product can have more opportunities to increase their sale and market
demand.
BBK Electronics should try to produce chipsets for their own electronic products and
should reduce their dependency on electronics manufacturers like MediaTek, M Star and Ali
Corporation
BBK Electronics introduce their product in the local market, so that the common
people has the opportunities use products.
3.3.10 BBK Electronics should more actively participate in the decision-making processes.
BBK should more actively select the best course of action through efficient decision
making. Decision making has close relationship with planning function, BBK should take
more decisions without wasting time as the competition in the electronic market is very
strong.
Company 2020 Shipment 2020 Market 2019 Shipment 2019 Market
Share Volumes Share
Volumes
CHAPTER 4
FINDINGS
4.1.1 BBK Electronics is the 2nd largest smartphone producer in the world.
In 2020, BBK Electronics shipped 56.7 million smartphones, surpassing both Huawei
and Apple to become the 2nd largest smartphone manufacturer in the world, just behind
Samsung. BBK has five major sub brands which functions individually and even competes
with each other. The five major brands are Oppo, Vivo, Realme, OnePlus and finally the most
latest brand named IQOO.
4.1.2 BBK Electronics Produce goods and services on the basis of consumer wants.
BBK Electronics unlike Apple is not a luxurious brand. BBK produces their products
by keeping in mind that what the customer want and also whether the ordinary customer
have financial capacity to acquire their products.BBK strongly believe customer satisfaction
is the most appropriate method to acquire profit. BBK as an organization that the customer
is the king.
4.1.3 BBK Electronics is one of the leaders in Russian audio –video and home appliances
markets.
BBK got established in Russia year 2003.BBK became one of leading manufacturers
in the audio –video and home appliances industry.BBK products are used by almost all
Russian families.
BBK Electronics is the largest electronic manufacturer in China. BBK can also
considered as one most prominent Competitors in Electronics Industry.
In Indian smartphone market BBB Electronics is way ahead of Samsung, Xiaomi and
Asus. BBK introduced their five major sub brands in India Oppo, Vivo, OnePlus, Realme and
IQOO. Oppo, Vivo and Realme account for 43 per cent of the total Indian market. The market
share of one plus is expected to be 5 per cent. IQOO has only recently introduced to the
Indian Market. One of BBK strongest competitor Xiaomi, is on the second spot with 28 per
cent market share. The dominance of BBK has not reached as much as Nokia at its peak,
which is accounted to be 58 percent market share 2007.
It is widely seen that the Customer Service section of BBK Electronics fails satisfy
customers needs and wants. As an organization BBK Electronics has the duty to provide
the best customer service before and after the purchase of goods.
BBK products are very much technologically advanced, but the life period of BBK
products are very short. Take the Samsung products which have nearly 3–4 years of life
expectancy, while BBK products only has 2–3years of life expectancy before phone starts
malfunctions.
4.1.8 BBK products are of low quality.
BBK Electronics fail to give higher quality product but their products satisfy all of the
consumer wants. BBK products has low endurance, their products get easily damaged. BBK
products are very difficult to be maintained.
As any Electronics products, BBK products also release toxic material into the
environment, if not disposed properly. Most of these materials has the potential to cause
cancer and some of them heavily damages the kidney, the blood and the nervous system,
and other sensitive parts of the body.
4.1.10 BBK Electronics doesn’t give the domestic Electronics companies a chance to survive.
BBK Electronics completely dominated the Indian smartphone market and it doesn’t
benefit India much, because the profit BBK earns from India doesn’t benefit the people of
the nation but the domestic country which BBK belong to that is China. BBK slowly kills the
domestic smartphone companies. An the future there may not be any smartphone
manufacturers from India.
BIBLIOGRAPHY
REFERENCE
Websites:
[2]BBK Electronics[economictimes.com]
[3]BBK Electronics[bbk-electronics.com]
[8]The History of BBK Electronics – Parent Company of OPPO, OnePlus & Vivo Electronics
[phoneradar.com]
Videos:
[2]Is BBK the real smartphone market king in India- Beebom [youtube.com]