Matrox PowerStream Plus User Guide

Matrox® PowerStream Plus
User Guide
20246-301-0350
2020.02.21
Contents
1 Matrox PowerStream Plus software................................................................. 5
1.1 Before you begin.................................................................................................. 5
1.2 Installing your software........................................................................................ 6
1.3 Accessing Matrox PowerStream Plus ................................................................. 6
1.4 More information.................................................................................................. 7
2 Getting started .................................................................................................. 8

2.1 Starting Matrox PowerStream Plus for the first time ........................................... 8
2.2 PowerStream Plus main interface........................................................................ 9
2.3 PowerStream Plus main menu .......................................................................... 10
2.4 PowerStream Plus basic functions .................................................................... 11
2.5 Understanding your Maevex environment......................................................... 12
2.6 Understanding your Maevex devices ................................................................ 13
2.7 Opening the information dashboard.................................................................. 15
2.8 Understanding the status of your devices......................................................... 16
3 Adding devices to your environment ............................................................. 17

3.1 Network discovery ............................................................................................. 17
3.2 Manual device discovery ................................................................................... 18
4 Managing users and passwords .................................................................... 19

4.1 Environment password ...................................................................................... 19
4.2 Device password ............................................................................................... 19
4.3 Maevex 5100 Series .......................................................................................... 19
4.4 Maevex 6100 Series .......................................................................................... 20
5 Encoding process overview ........................................................................... 24
6 Maevex 6150 encoder settings ...................................................................... 25

6.1 Processing ......................................................................................................... 25
6.2 Network ............................................................................................................. 38
6.3 RS232 ................................................................................................................ 38
6.4 Date and time .................................................................................................... 40
6.5 Other .................................................................................................................. 40
2 Matrox PowerStream Plus – User Guide

7.1 Processing ......................................................................................................... 42
7.2 Network ............................................................................................................. 55
7.3 RS232 ................................................................................................................ 55
7.4 Date and time .................................................................................................... 57
7.5 Other .................................................................................................................. 57

8.1 Processing ........................................................................................................ 59
8.2 Network ............................................................................................................. 71
8.3 Date and time .................................................................................................... 72
8.4 Other .................................................................................................................. 72

9.1 Processing ......................................................................................................... 73
9.2 Local output (for encoder) ................................................................................. 79
9.3 Network ............................................................................................................. 82
9.4 RS232 ................................................................................................................ 83
9.5 Date and time .................................................................................................... 84
10 Maevex 5150 decoder settings ...................................................................... 85

10.1 Decoding ........................................................................................................... 85
10.2 Local output (for decoder) ................................................................................. 88
10.3 Network ............................................................................................................. 90
10.4 RS232 ................................................................................................................ 91
10.5 Date and time .................................................................................................... 92
10.6 Failsafe............................................................................................................... 92
11 Managing your configurations........................................................................ 94
12 Adjusting the date and time of your device ................................................... 96

12.1 Setting the date and time .................................................................................. 96
12.2 Setting the time zone......................................................................................... 97
13 Troubleshooting .............................................................................................. 98
13.1 What to do if you have a problem...................................................................... 98
13.2 Common problems and solutions...................................................................... 98
Matrox PowerStream Plus – User Guide 3

14 Notes and limitations .................................................................................... 111
14.1 General ............................................................................................................ 111
14.2 Audio................................................................................................................ 112
14.3 Recording ........................................................................................................ 112
14.4 Playback .......................................................................................................... 112
14.5 Date and time .................................................................................................. 112
14.6 Network ........................................................................................................... 112
15 Appendix – Firewall requirements ................................................................ 114

15.1 PowerStream Plus software ............................................................................ 114
15.2 Firmware updater............................................................................................. 114
15.3 Maevex devices ............................................................................................... 115
15.4 Accessing your Windows Firewall settings...................................................... 115
15.5 Adding rules to your Windows Firewall settings.............................................. 116
16 Customer support ......................................................................................... 118

16.1 Matrox web ...................................................................................................... 118
16.2 Technical support ............................................................................................ 118
16.3 Firmware package ........................................................................................... 118
16.4 View your warranty information ....................................................................... 118
16.5 View the third party software notices .............................................................. 119
16.6 Register your Matrox product.......................................................................... 119

1 Matrox PowerStream Plus
software
Matrox PowerStream Plus software enables you to remotely control, manage,
and configure your Maevex encoders and decoders from a controller system
in your Maevex environment.
Note: This guide describes all Matrox PowerStream Plus features and controls. However,
the support and availability of some of the Matrox features and controls detailed in this
document depends on your product and software version.
1.1 Before you begin

To get the most out of your product:
Make sure you connect your product before configuring PowerStream Plus software. For
more information on the connection setup of your product, see the user guide for your
Matrox hardware.
Make sure all of your devices are using the latest version of the Matrox Maevex firmware.
Install the latest version of Matrox PowerStream Plus software.
You may need administrator rights to install or uninstall certain software. For more
information, see Windows documentation or contact your system administrator.
To assign an initial IP address to your encoders and decoders, a DHCP (Dynamic Host
Configuration Protocol) server is required.
Windows Server 2019, Server 2016, and Server 2008 R2 – Make sure the SSDP Discovery
service, network discovery, and file sharing options are enabled.
1.1.1 Software versions and mismatches

Make sure all of your Maevex devices are using the latest version of the Maevex firmware.
Also, all Maevex devices must use the same version of the firmware package.
The version of your firmware package must match the version of your PowerStream Plus
software package. If a mismatch is detected, your device won’t be detected.

1.1.2 Supported operating systems
Matrox PowerStream Plus supports the following operating systems:
Windows® Server® 2019
Windows® Server® 2016
Windows® 10 (64-bit)
Windows® 7
Windows® Server® 2008 R2
1.1.3 Supported Matrox hardware

Matrox PowerStream Plus supports the following Matrox hardware:
Maevex 6100 Series –
Maevex 6150 encoders
Maevex 5100 Series –
Maevex 5150 decoders
1.1.4 Obtaining Matrox PowerStream Plus

Matrox makes the latest PowerStream Plus software available on the Matrox web site
(www.matrox.com/maevexsw).
1.2 Installing your software

To install the software for your Maevex product, run the installation program for your software
package. Follow the on-screen instructions.

1.3 Accessing Matrox PowerStream Plus
Windows 10/7 – To access the main interface of PowerStream Plus:
Windows 10 – Click Start Æ All apps* Æ Matrox PowerStream Plus* Æ Matrox

PowerStream Plus. (* Depending on your configuration of Windows, this part may not
be necessary.)
Windows 7 – Click Start Æ All Programs (or Programs) Æ Matrox PowerStream Plus*
Æ Matrox PowerStream Plus. (* Depending on your version and configuration of
Windows, this part may not be necessary.)
1.4 More information

This guide assumes your Matrox product is properly connected. For more information on the
connection setup of your product, see the user guide for your Matrox hardware.
Be sure to check for any last-minute release notes included with your product. Also, check the Matrox
web site (www.matrox.com/graphics) for the latest Matrox software, technical support, and product
information.

2 Getting started
This section describes the main menu and basic functions of Matrox PowerStream Plus software. It
also provides an overview of your Maevex environment and devices.
2.1 Starting Matrox PowerStream Plus for the first time

Maevex 6100 Series only – When you install and start PowerStream Plus software for the first time,
you’ll be asked if you’re a Maevex environment administrator.
If you’re a Maevex environment administrator, click Yes. You’ll be prompted to enter

your user name and device password.
If you’re not a Maevex environment administrator, click No. Contact your Maevex
environment administrator to obtain a user name and device password. Once you’ve
obtained a user name and password, go to the main menu, click Log in, and enter that
information.

2.2 PowerStream Plus main interface
A Main menu The PowerStream Plus main menu contains options for
managing users and passwords. For more information, see “2.3
- PowerStream Plus main menu”, page 12.
B Device groups The Maevex devices (encoders and decoders) in your Maevex
environment depicted as colored tiles and sorted into groups.
For more information, see “2.6 - Understanding your Maevex
devices”, page 15.
C Device tiles The Maevex devices (encoders and decoders) in your Maevex
environment depicted as colored tiles. For more information,
see “2.6 - Understanding your Maevex devices”, page 15.
D Information The dashboard provides information for a device (such as the
dashboard device type, serial number, firmware version, name, IP address,
date, time, and status). For more information, see “2.7 -
Opening the information dashboard”, page 17.
E Device filtering The devices are filtered by status, permissions, and type. For
more information, see “2.6.3 - Filtering your device tiles”, page
17.
F Basic functions These buttons provide the basic functions for PowerStream Plus
software. For more information, see “2.4 - PowerStream Plus
basic functions”, page 13.

2.3 PowerStream Plus main menu
The main menu of PowerStream Plus contains the following options.
Manual device discovery PowerStream Plus automatically detects and adds new devices to
your Maevex environment. If devices aren’t automatically
detected, you can manually add devices to your Maevex
environment. For more information, see “3.2 - Manual device
discovery”, page 20.
Maevex 5100 Series Change password – Change the password for your Maevex
5100 Series products. For more information, see “4 -
Managing users and passwords”, page 19.
Maevex 6100 Series Change password – Change the password for your Maevex
6100 Series products. For more information, see “4 -
Managing users and passwords”, page 19.
Log in/Log out – Log into your Maevex device by entering the
user type (local user or domain user), user name, and
password for your Maevex 6100 Series device. For more
information, see “4.4.4 - Logging in and out”, page 21.
Manage users – Manage the users for your Maevex 6100 Series
products. For more information, see “4.4.5 - Managing your
Maevex 6100 Series users”, page 22.
About Provides information specific to your PowerStream Plus
software (such as the version).
2.3.1 PowerStream Plus shortcut menu

To access the shortcut menu, right-click your device tile. The menu items available will vary
depending on your product and setup. The menu items include:
Reboot Click this to reboot your device. This keeps all of your device
settings, including the IP address and password. After rebooting
your device, allowed connections are restored.
Multi-device settings Select multiple device tiles of the same type (for example, only
5100 Series devices or only 6100 Series devices), then click this to
see the settings for those devices.
Wake-on-LAN control 6150/6120 encoder only – Click this to wake up your Maevex
device if it’s asleep.
Open settings Click this to see the settings for your device. This opens the last
page accessed.
Remove lost devices Click this to remove a device that’s listed as Lost (dark grey) or
Undetected (black).

Move to group To create a new tile group, right-click a tile, select Move to group
Æ Create a new device group, then enter a new Name. The tile
used to create the new group moves to that new group. For more
information, see “2.6.1 - Device groups”, page 16.
2.4 PowerStream Plus basic functions

The following buttons provide basic functions for managing your PowerStream Plus software.
Reboot Click this to reboot your device. This keeps all of your device
settings, including the IP address and password. After rebooting
a device already encoding or decoding, the device automatically
restarts that process.
Apply / Cancel Click Apply for your changes to take effect. Click Cancel to
discard any changes that weren’t applied.
Back Click this to return to the Maevex environment.
Open settings Click this to see the settings for your device. This opens the last
page accessed.
Multi-device settings Select multiple device tiles of the same type (for example, only
5100 Series devices or only 6100 Series devices), then click this to
see the settings for those devices.
2.4.1 Modify settings

To modify the settings for multiple devices at the same time:
1 From the PowerStream Plus main interface, press the [Ctrl] key, select the tiles of the
devices you want to modify, then click Multi-device settings. The device tiles you select
must be of the same type.
2 Enable the Modify settings option.

3 Select your preferred device, then make your changes.
4 When you’re done, click Apply. This applies the settings from the preferred device to the
other selected devices.

2.5 Understanding your Maevex environment
Matrox Maevex devices work together to provide unicast (one-to-one) or multicast (one-to-many)
streaming over an IP network. Using Matrox PowerStream Plus software, you can manage your entire
Maevex network from a single system.
A Matrox Maevex environment can be made up of the following elements connected to a network:
Source
Recording
location
Maevex 5150
encoder
Maevex 6100
encoder
Maevex 6150
encoder
Controller system Maevex 5150

(PowerStream Plus decoder
Maevex 6120 software)
encoder
Source A video source connected to the input of an encoder. A

controller system can be used as a source.
Maevex 6150 encoder An encoder appliance that supports four (4) inputs and can
generate multiple streams and recordings. An encoder can
stream to one or more decoders.
Maevex 6120 encoder An encoder appliance that supports two (2) inputs and can
generate multiple streams and recordings. An encoder can
stream to one or more decoders.
Maevex 6100 encoder An encoder with multiple input support that can generate
multiple streams and recordings. An encoder can stream to one
or more decoders.
Maevex 5150 encoder An encoder with single input support that can generate a single
stream or recording. An encoder can stream to one or more
decoders.

Maevex 5150 decoder A decoder is needed for each stream from an encoder in your
environment.
Third-party decoder Third-party video players (such as VideoLAN® VLC® media
player) can also be used to decode the signal from an encoder.
Recording location The location (such as a Network Attached Storage (NAS) device
or a network shared folder) used by a Maevex encoder to record
a file.
Controller system A system connected to the network and running Matrox
PowerStream Plus. A controller system can be used as a source
and as a recording location.
2.6 Understanding your Maevex devices

In PowerStream Plus, the Maevex devices (encoders and decoders) in your Maevex environment are
depicted as colored tiles and sorted into groups.

2.6.1 Device groups
When PowerStream Plus is started for the first time, or whenever a new device is detected, the device
or devices are added to the New devices group. These devices can then be sorted into groups.
Managing your device groups

To collapse or expand the tile list under a group, click the arrow ( / ).
To create a new tile group, right-click a tile, select Move to group Æ Create a new device group,
then enter a new Name. The tile used to create the new group moves to that new group.
To reorder your groups, right-click next to the group name, then select a location for that group
in the group list.
To rename a group, click the group name, then enter a new name for the group.
To remove a group, move all the tiles out of a group.
2.6.2 Device tiles

The tile provides the following information about your
device.
A Device type identified by icon:

– Maevex 6150 quad encoder
– Maevex 6120 dual encoder
– Maevex 6100 quad encoder
– Maevex 5150 encoder
– Maevex 5150 decoder
B Device serial number.
C Device name, device serial number, or IP address, depending on the status of the
Maevex device.
D Device status (tile color and border color). For more information, see “2.8 -
Understanding the status of your devices”, page 18.

Managing your device tiles
To reorder your tiles, drag a tile to a new location.
To move a tile to a different group, drag the tile to a new group. You can also right-click the tile,
and select a group.
To access the settings of a device, select a device, then click Open settings.
To rename a device, click Open settings, then enter a new Name for that device.
To delete a device, click the Delete ( ) icon.
2.6.3 Filtering your device tiles

You can filter your devices by status, permissions, and device
type. The number at the top indicates the total number of
devices. The number in the colored tiles indicate the number
of devices with that status.
To filter your devices, click the appropriate tile. You can select
multiple tiles to view devices with a different status. While
filtering is in effect, at least one tile is highlighted.
2.7 Opening the information dashboard

To see the current status and information of a device, select the device, then click the ( ) at the
bottom of the PowerStream Plus main interface. This opens an information dashboard.
The dashboard provides information for a device (such as the device type, serial number, firmware
version, name, IP address, date, time, and status).
The dashboard also enables you to copy the addresses of your streams to the clipboard.

2.8 Understanding the status of your devices
Depending on the status of a device, the color of the tile changes:
Active Device is active and working properly.

(Green)
Unresponsive Device is unresponsive.

(Yellow)
Error detected Device has encountered an error. The status and

(Red) information of the device can’t be updated by
PowerStream Plus. To fix this, try rebooting your device.
Detected Device is present on the network but not initialized. When

(Light grey) a device is present on the network, the IP address appears
on the tile.
Lost Device was once detected, but can no longer be detected by

(Dark grey) PowerStream Plus. When a device is no longer detected,
the tile lists the last known IP address of that device.
Undetected Device can’t be detected by PowerStream Plus. When a

(Black) device is no longer detected, the tile lists the last known IP
address of that device.
To remove the tile of a device that’s no longer needed,
select the tile and click the Delete ( ) icon.
Depending on the write accesses to a device, the color of the tile border changes.
View only Device can be accessed, and the settings of the device can
(Red border) be viewed but not modified. To modify the settings, you
need a valid password and user name, depending on your
Maevex product. Maevex 5100 Series devices must all use
the same password. Maevex 6100 Series devices must be
configured with your user name and password.
For more information, see “4 - Managing your Maevex
5100 Series passwords”, page 21.
Unknown Device can be accessed but no password was created.
(Grey border) You’re prompted for a password when you click Apply.
Once a password is provided, the status becomes View only
or Modify settings.
Modify settings Device can be accessed and the settings can be modified. A
(Black border) valid password is provided.

3 Adding devices to your environment
PowerStream Plus automatically detects and adds new devices to your Maevex environment. If
devices aren’t detected, PowerStream Plus can scan one or more specific IP addresses or a range of IP
addresses for Maevex devices.
3.1 Network discovery
Note: When the IP address or the method of assigning an IP address to an encoder or a

decoder changes, you need to reboot the device for the changes to take effect.
3.1.1 Dynamic IP addressing

PowerStream Plus automatically detects all the Maevex products in the same subnet as your controller
system through the UPnP (Universal Plug and Play) protocol.
3.1.2 Static IP addressing

Once PowerStream Plus has detected an encoder or a decoder, you can manually assign a static IP
address to your device through the Network settings of your Maevex product.
For more information on assigning a static IP address, contact your network administrator.

3.2 Manual device discovery
If PowerStream Plus doesn’t automatically detect the encoders and decoders on the same subnet as
your controller system, you can add them manually.
3.2.1 Scanning one or more IP addresses

1 From the PowerStream Plus menu, select
Manual device discovery.
2 Select Scan a list of IP addresses, and then

select the IP version to scan (IPv4 or IPv6).
3 Enter the IP address of the device you want to

add.
4 Click Add to scan list.
5 Repeat steps 3 and 4 for all the addresses you

want to add to the list.
6 When you’re done, click Scan list.
If a new device is found at an IP address provided, that device is added to the New devices group.
3.2.2 Scanning a range of IP addresses (IPv4 only)
Note: This option is supported only with IPv4.
1 From the PowerStream Plus menu, select

Manual device discovery.
2 Select Scan a range of IP addresses (IPv4

only).
3 Enter the starting and ending IP addresses of

the range you want to scan.
4 Enter the subnet mask to use when scanning

for IP addresses. For more information on the
subnet mask to use, contact your network
administrator.
5 Click Scan range. If the starting or ending addresses are invalid, the Scan range button
is disabled.
If a new device is found, that device is added to the New devices group.

4 Managing users and passwords
In a Maevex environment, your Matrox PowerStream Plus software, Maevex encoder, and Maevex
decoder use passwords for secure communication.
4.1 Environment password

A Maevex environment has a single password that allows PowerStream Plus to access the encoders and
decoders in that environment.
When you start PowerStream Plus for the first time, you need to provide the environment password.
In a new environment, the environment password is used for all the encoders and
decoders detected by PowerStream Plus.
In an established environment, use the password already entered for that environment.
4.2 Device password

Each device has a unique password. When a new encoder or decoder is added to the environment, the
device password needs to be updated to match the environment password.
If the environment password doesn’t match a device password, that device is listed as View only. Also,
you won’t be able to access the settings of that device.
4.3 Maevex 5100 Series
Note: Maevex 5100 Series – Passwords are case-sensitive and can be between 6 and 8
alphanumeric characters long.
To manage your Maevex 5150 encoder and decoder, PowerStream Plus uses two types of passwords:
“Environment password” and “Device password”.
4.3.1 Changing your environment password

If an encoder or a decoder in your environment is listed as View only ( ), you need to update
the device password to the environment password. To change the password for one device, click the
Change password icon ( ) in the upper margin of the device tile.

If all the encoders and decoders in your environment are listed as View only, you need to change your
environment password. To change the password for all of your devices, open the Settings panel, then
click Change password.
For active encoders and decoders, changing the environment password also updates the device
password to the new environment password.
4.3.2 Changing your Maevex 5100 Series device password

If the status of a device is View only, you need to update its password to match the environment
password.
To update a device password, select the device tile and click the Change password ( ) icon on the
tile. If a device doesn’t have a password (for example, new devices or devices reset to factory default),
you must enable Update devices that have no password. If a device has a password, you need to
enable Update devices that have an existing password and provide the current device password for
the change to take effect.
After the device password is changed, the status of the device is updated to Modify settings. For more
information, see “2.8 - Understanding the status of your devices”, page 16.
4.4 Maevex 6100 Series
Note: Maevex 6100 Series – Passwords are case-sensitive and must be at least 6
To access or modify the settings of your Maevex 6150, 6120, or 6100 device, you need to define a user
name for a device, and the device password for that user must match the password used in
PowerStream Plus. Your Maevex environment administrator creates an environment password and
assigns that password to the Maevex 6150, 6120, or 6100 devices. The Maevex environment
administrator can then add users to a device and give them permissions for a given device.
Note: To obtain a user name and device password (or if you’ve forgotten your user name
or device password) contact your Maevex environment administrator.

4.4.1 Adding local users
Local users are defined by the Maevex administrator and managed through PowerStream
Plus.
To obtain a local user name and device password for a local user (or if you’ve forgotten your
user name or device password), contact your Maevex administrator. To change your current
password, see “4.4.3 - Changing your Maevex 6100 Series password”, page 21.
4.4.2 Adding domain users

Domain users are defined by your network administrator and managed through an Active
Directory® network. Maevex software and hardware use Active Directory to authenticate the
user name and password of domain users.
PowerStream Plus supports user groups. A domain user who’s also part of a user group is
granted the highest privilege available (as a user group member or as an individual user). For
more information, contact your network administrator.
To obtain a user name and password for a domain user (or if you’ve forgotten your domain
user name or password), contact your network administrator.
4.4.3 Changing your Maevex 6100 Series password
Note: Maevex 6100 Series – Passwords are case-sensitive and must be at least 6
If the status of a device is View only, you need to change the device password to match the
environment password. To update a device password, click Change password from the PowerStream
Plus main menu.
After the device password is changed, the status of the device is updated to Modify settings. For more
information, see “2.8 - Understanding the status of your devices”, page 16.
4.4.4 Logging in and out

To modify the settings of your Maevex 6100 Series device, you need to log into PowerStream Plus:
1 From the PowerStream Plus main menu, click Log in.
2 Specify if you’re a Local user or a Domain user:
Local user – Enter your user name and password. For more information, see “4.4.1
- Adding local users”, page 21.

Domain user – Enter your user name, the domain name of the server, and your
network password. For more information, see “4.4.2 - Adding domain users”, page
21.
3 When you’re done, click Apply.
To log out, click Log out from the main menu of PowerStream Plus.
4.4.5 Managing your Maevex 6100 Series users
4.4.5.1 Adding yourself as a device administrator

To add yourself as an administrator to a device:
1 Click Manage users.
2 Select the devices to which to add yourself as an administrator, then click Add user.
4.4.5.2 Adding users

To add a user to a device:
1 Enter a New user name, then click Add user. Click Add user, then enter a user name.
Specify if you’re adding a Local user or a Domain user.
2 When you’re done, click OK.
3 Click the Add ( ) icon for each device you want to add a user to, then select the
permissions (Administrator, Apply changes, Edit users, and Reboot devices) for each
user.
4 Repeat step 1 to step 3 for each user you want to add.

5 When you’re done, click Apply. This creates a Summary of the users created and
generates a device password.
To copy the summary to the clipboard, click Copy to clipboard ( ).
6 To close the dialog box, click OK.
7 Repeat step 2 to step 4 for each user you want to add.
4.4.5.3 Deleting users

To delete a user from a device:
1 Select the user you want to delete, then click Delete user.
4.4.5.4 Overwriting a password

To overwrite the existing password of a local user:
1 Select the user whose password you want to overwrite, then click Overwrite password.
2 Enter the new password, confirm the password entered, then click Change. (We
recommend you take note of the new password.)

5 Encoding process overview
Maevex 6100 Series only – The following outlines the encoding process of your Maevex 6100 Series
encoder.
1 Inputs Enable the input signal to be captured and used as a source.

2 Processing Specify one or more inputs as a source that are encoded to
output a stream or record a file. You can add or remove
processes. An encoder must have at least one process.
3 Sources Add one or more sources to be able to generate an encoding.
4 Encoding Define how the source is encoded to create a stream or a
recording. By default, an encoding is created to use one stream.
You can add or remove encoding processes.
5 Stream Configure the settings of a stream. An encoding must have at
least one stream.
You can add or remove streams with different protocols. Only
one stream with a particular protocol is supported for each
encoding.
To have multiple streams with the same protocol, the streams
must be the output of separate encodings. These encodings may
be generated from the same processing.
6 Recording Enable recording and specify a recording location (such as to a
Network Attached Storage (NAS) device or a network shared
folder). You can add or remove recordings.

6 Maevex 6150 encoder settings
This enables you to view, configure, and manage settings specific to a Maevex 6150 Quad encoder.
Note: Don’t change input or network connections while your Maevex device is turned on.
If connections are changed while your Maevex device is turned on, your video sources or
recordings will be lost.
6.1 Processing
6.1.1 Inputs/Outputs
An input box contains the following information about the video and audio signal detected by your
encoder.
A Input number Identifies the input (1, 2, 3, and 4).

B Input name Lists the name of the input, as specified by the user.
C Video signal Detects the resolution and refresh rate of the video signal. If no
signal is detected, this reads as (no video).
D Audio signal Detects the HDMI audio signal. If no signal is detected, this
reads as (no audio). If audio is disabled, this reads as (audio
disabled).
E Status Indicates if the input is enabled or disabled for capture.

F Pixel format Defines the quality of the image captured.
G EDID pass through Outputs the video and audio signals of your source directly to
your monitor and audio output device.
H Connection status Detects if an analog audio device is connected. If no device is
connected, this reads as (no connection detected).
I Sample rate Lists the sample rate of the analog audio signal.
J Volume Detects the volume level of your device.

You can configure the following settings for your inputs and outputs.
Enable input To use an input as a source, you need to enable it. HDMI inputs
are enabled by default.
Assign button Assign a module (HDMI input, Streams, Local preview, or
Recordings) to a button on your Maevex 6150 device (Button 1,
Button 2, Button 3, or Button 4).
Note: Before assigning a module, make sure that module is set
to Enable.
If you don’t want to assign a button, select None.
Input name Enter a name for each input.
Pixel format The pixel format defines the quality of the image captured. YUV
refers to the color format used to receive each block of bits in the
video signal. The format is followed by the pixel depth used for
each color in the image format. A higher YUV format and pixel
depth provides a higher quality image and requires more
resources to process.
Expected audio quality The audio quality expected for your stream after a signal loss.
Note: When enabling this option, make sure to also select
Continue streaming on signal loss for your stream (see “6.1.2 -
Processing”, page 26).
Disable EDID pass through Output the video and audio signals of your source directly to
your monitor and audio output device. To disable this feature,
enable the Disable EDID pass through option.
Sample format Specify the sampling rate, in kHz, and bit depth for your analog
audio device.
Gain Increase or decrease the amplitude, in dB (decibels), of your
microphone.
Volume Increase or decrease the volume, in dB (decibels), of your
headphones.
6.1.2 Processing
Note: To view and edit the settings of a processing module, click that module. The
information appears on the right side of the panel.
Note: Depending on your configuration (for example, if you’re using a single source
layout), certain settings may not be available.

Select a processing to configure its source.
Audio source The source of the audio signal to use.

Layout The layout (picture in picture or picture by picture) and the
number of sources to use.
Synchronize framelocked Enable this to maintain frame synchronization when
video input signal compositing from multiple sources (inputs).
Continue streaming on Enable this to make sure streaming isn’t interrupted if the source
signal loss signal is switched or the connection to the device is lost. You can
also set a background fill color for your composite layout.
Note: When enabling this option, make sure to also select the
Expected audio quality for your stream (see “6.1.1 -
Inputs/Outputs”, page 25).
Frame size The width and height, in pixels, of the source. If the layout of
your sources uses a height or width that’s smaller than your
frame size, black borders may appear on both sides, or on the
top and bottom, of the frame.
The width ranges from 64 to 4096 and must be a multiple of 16.
The height ranges from 64 to 4096 and must be an even number.
Frame rate The frame rate, in FPS (frames per second), for the source.
Background color The background color for your source. If the layout of your
sources uses less height or width than your frame size, the
borders will use the background color. If no video is captured
for your source, the background color is shown instead.
Pixel format The pixel format to define the quality of your image, and the
pixel depth for each color in the image format. A higher YUV
format and pixel depth provides a higher quality image and
requires more resources to process.
Only certain pixel formats may be available.

6.1.3 Source
Input Select the input to use for your source.

Capture rate Select the frame rate for video capture. Reducing the frame rate
also reduces the frame rate of the stream or recording.
Scaling Select how to scale your video:
Unscaled from top left – The video is unscaled and positioned
in the top left corner of the display area. If the display
resolution of the video is bigger than the display area, the
video will be cropped.
Unscaled centered – The video is unscaled and centered in
the display area. If the display resolution of the video is bigger
than the display area, the video will be cropped.
Stretched to all edges – The video is stretched to fit the entire
display area without respecting the aspect ratio of the original
video. If the aspect ratio of the video and the display area don’t
match, the video may be distorted.
Scaled to all edges – The video is scaled to fit the entire
display area while respecting the aspect ratio of the original
video. The video is centered in the display area. If the aspect
ratio of the video and the display area don’t match, the video
will be cropped.
Scaled to nearest edge – The video is scaled to fit to the
ratio of the video and the display area, black borders will
appear on both sides of the video or above and below. The
video isn’t cropped.

Pivot Change the orientation of your source:
0 degrees – No pivot is applied.
90 degrees clockwise – The source is rotated 90 degrees
clockwise.
180 degrees – The source is rotated 180 degrees.
90 degrees counterclockwise – The source is rotated 90
degrees counterclockwise.
Flip Select the plane along which the source is flipped:
None – No flip is applied.
Vertically – The source is flipped along the vertical plane. The
top becomes the bottom.
Horizontally – The source is flipped along the horizontal
plane. The right side becomes the left.
On both axes – The source is flipped along the vertical plane
and the horizontal plane. This is visually similar to rotating
180 degrees.
Opacity Increase or decrease how opaque the source
video appears. The default is 100%.
Brightness Increase or decrease how light or dark the
colors appear. The default is 500.
Contrast Change the difference in brightness between
the lightest and darkest colors. The default is
500.
Hue Increase or decrease the tint or tone of colors.
The default is 0.
Saturation Increase or decrease the depth of the colors.
The default is 500.
6.1.4 Encodings
These settings determine how your processor encodes, transmits, or records the video and audio
signals.

6.1.4.1 Adding an encoding
To add an encoding:
Custom encoding – Click the Add ( ) icon, then click To Custom. Enter the
information for the selected protocol. The default is RTMP.
Content delivery network (CDN) – Cick the Add ( ) icon, then click a preset
(Facebook Live, YouTube, Restream, Twitch, LiveScale, IBM Video Streaming, Vimeo, or
Wowza Cloud). Enter the information for the selected protocol.
6.1.4.2 Include
Select the signals to include (Audio only, Video only, or Audio and video) in your encoding.
6.1.4.3 Force encoding size

Enable this to have PowerStream Plus increase or reduce the captured video size before it’s encoded.
Frame size Specify the width and height, in pixels, of the video up to the
width and height of the original video input. If your video source
uses a different size, your encoder scales the video to the
specified size (image may be distorted).
Unscaled centered – The video is unscaled and centered in the
display area. If the display resolution of the video is bigger than
the display area, the video will be cropped.
will be cropped.

clockwise.
Horizontally – The source is flipped along the horizontal plane.
The right side becomes the left.
180 degrees.
6.1.4.4 Force pixel format

The pixel format defines the quality of the image encoded. YUV refers to the color format used to
receive each block of bits in the video signal. The format is followed by the pixel depth used for each
color in the image format. A higher YUV format and pixel depth provides a higher quality image and
6.1.4.5 Encoding profile

Encoding profile Select an encoding profile for your signal. Changing the
encoding profile may prevent your decoder from streaming.
Select one of the following:
Baseline
Main
High
High, 10-bit
High, YUV 4:2:2
High, YUV 4:4:4 Predictive
High, YUV 4:4:4 CAVLC + Intra
Target bit rate The target bit rate, in Mb/s (Megabits per second), for encoding.
The actual bandwidth used by your encoder varies according to
your source and encoding method.
The default is 15 Mb/s. A lower target bit rate may result in lower
image quality. A higher target bit rate limit may result in lower
performance, a higher bandwidth when streamed, and a larger
file size when recorded.

Bit rate control Select one of the following:
Use a variable bit rate
Use a constant bit rate
Maximum bit rate The maximum bit rate for encoding. When encoding, the
processor attempts to use the target bit rate but may use up to the
maximum bit rate specified.
The default is 22.5 Mb/s. The maximum bit rate is 120 Mb/s.
Estimated H.264 level The estimated level of support for a profile required from the
decoder.
Quantization parameters The range used to compress the various frames in your GOP. A
high maximum increases the level of compression of the frame
and should decrease the bit rate but may decrease the image
quality.
6.1.4.6 Encoding mode

Optimized for low latency Reduces the delay between the time the video is captured on the
encoder and the time it’s shown on a monitor connected to a
decoder.
Optimized for desktop Provides a better image quality for static images (such as a
computer desktop).
Favor image quality Favors image quality over latency, but may require more delay.
6.1.4.7 Force CAVLC entropy encoding

Enable this to force the use of context adaptive variable length coding (CAVLC) entropy encoding.
Enabling this option overrides the default entropy encoding selection (CABAC).
6.1.4.8 Group of pictures (GOP)

GOP length The number of frames from one complete frame (I-frame) to
another. A higher GOP length increases the compression level
but may result in a lower quality image. The default is 90.
Insert P-frames every X Enter the number of frames before a P-frame is inserted. All
frames other frames are B-frames. A higher number of frames before
inserting a P-frame increases the quality of the image but may
result in a loss of performance. The minimum and default value
is 1. The maximum value is 4.

6.1.5 Audio
Bit rate Select the audio bit rate, in kbps, for your audio transmission. A
higher bit rate produces a sound quality closer to the source
quality, but requires more bandwidth. The value ranges from 32
to 576. The default is 128.
AAC encoder Select one of the following:
AAC LC – Allowed bit rate range is 32 to 576 kbps.
AAC HEv1 – Allowed bit rate range is 32 to 288 kbps.
AAC quality Force the use of encoding complexity (low to high) to improve
the quality of compressed audio. Adjusting these settings doesn’t
affect the audio sample rate, tartget bit rate, or latency.
Low
Medium
High
Use temporal noise shaping This reshapes the quantization noise over time to improve the
quality of the audio signal. This option is enabled by default.
AAC format Select one of the following:
ADTS
No container format
6.1.6 Streams
To add a stream (RTP, RTMP, RTSP, SRT, MPEG-2 TS, or HLS), click the Add ( ) icon.
Note: If you configured your encoder to use IPv4 and IPv6, you must enable one stream for
IPv4 and one stream for IPv6.

Note: To receive an RTP stream, you need to create an SDP file. For more information,
contact Matrox Technical Support.
Note: When applying settings to multiple devices, make sure static IP addresses and
multicast addresses aren’t being duplicated. For more information, contact your network
administrator.
Note: Depending on the stream selected, certain options aren’t available.
Enable stream Enable or disable your stream.

Assign button Assign a module (HDMI input, Streams, Local preview, or
Recordings) to a button on your Maevex 6150 device (Button 1,
Button 2, Button 3, or Button 4).
Note: Before assigning a module, make sure it’s set to Enable.
Stream address RTSP only – The URL (or stream address) of your RTSP stream.
Base port The port number used to transmit your stream.
Destination location RTMP only – The path of your RTMP stream.
Playlist file name HLS only – Enter the name of your playlist file.
Name Enter a name for your stream.
Network interface The network interface (LAN1 or LAN2) to use for the stream. To
use the first IP address the device finds, select Automatic IPv4 to
use an IPv4 address or Automatic IPv6 to use an IPv6 address.
Encoding ladder HLS only – Select how to configure the encoding ladder:
configuration Manual – Specify the bit rate and FPS (frames per second)
decimation, then select the ladder to Enable for the HLS
stream. To show resolutions that are automatically generated,
enable Show auto-generated resolutions from video signal.
Automatic – Specify the Number of steps (1 to 6, with 1 being
the highest bit rate) in the encoding ladder.
RTSP port RTSP only – The RTSP port number used to transmit your
stream.
Stream name/key RTMP and RTSP only – Enter a suffix as part of your stream
address. If you’re using a media player to decode your stream, the
media player may require this as part of the stream address to
connect to a stream.
Use authentication RTMP and RTSP only – Enable this if you’re using an
authentication server, then enter your credentials (User name
and Password).

Encryption SRT only – The encryption level to secure your stream. Options
include: Unencrypted, AES-128 , AES-192, or AES-256.
Passphrase The passphrase used to generate the encryption key. We
recommend a passphrase length of 16 characters (AES-128), 24
characters (AES-192), and 32 characters (AES-256). If
Unencrypted is selected, there’s no passphrase to enter.
Connection type SRT only – Run SRT in Caller, Listener, or Rendezvous mode.
Latency SRT only – The target latency, in milliseconds (ms), for
transmission. The default is 40 ms.
Time to live (TTL) The number of hops or network nodes (such as network
switches or routers) through which a multicast signal can travel.
Once the TTL number is reached, the receiving network node
prevents the signal broadcast further down the network. The
value ranges from 1 to 255. The default is 16.
Routing scheme Unicast – When selecting unicast, you need to specify the
destination IP address of the stream. You can enter a valid IP
address or host name.
Multicast – Enter a Multicast address. Using multicast may
require additional network configuration to support the
transmission protocol (some network switches and routers
can block multicast signals). For more information, contact
your network administrator. To also allow unicast
connections, enable the Allow unicast connections option.
6.1.7 Recordings
Use this option to record your video files on a network attached storage (NAS) device or an external
storage device. The video files created are encoded with an H.264 video and AAC audio codec.
Note: When starting a recording manually or through a scheduled recording, it may take a
few seconds for your encoder to actually record video. When scheduling a recording, we
recommend you start the recording earlier than the actual time required.

Note: If your network is slow, congested, or experiencing high traffic, your recording may
fail. For more information, contact your network administrator.
6.1.7.1 Enable recording

Enable this to be able to record from your device.
If Scheduled recording is enabled, this option isn’t available.
6.1.7.2 Assign button

Assign a module (HDMI input, Streams, Local preview, or Recordings) to a button on your Maevex
6150 device (Button 1, Button 2, Button 3, or Button 4).
6.1.7.3 File name prefix

The video file name is made up of two parts:
First part – The name, which you enter.
Second part – The timestamp of when the video file started, which your encoder defines.
The resulting file name is Prefix[YYYY-MM-DD_HH-MM-SS].mp4, where YYYY is the year, MM the
month, DD the day, HH the hour (in a 24-hour format), MM the minutes, and SS the seconds.
A file name prefix can be up to 19 characters long.
6.1.7.4 File format

Select the format for your recording (MP4 or MOV).
To use fragmented MP4, enable the Use fragmented MP4 (fMP4) option. This option ensures your
recorded file won’t be corrupted in the event your network connection is disrupted.
6.1.7.5 Maximum file block duration

Enter the recording time for each video file recorded. Once the recording time for a file is reached,
PowerStream Plus creates a new file. A file can hold up to 8 hours of recording.
If the sampling rate (audio or video) changes, a new file is created, regardless of the file duration.

6.1.7.6 Recording location
Under Record to, provide the path to the existing network shared folder or select the external storage
device where your video files will be stored.
Note: To make sure the network path is properly recognized by your device, we recommend
you provide the full computer name or the IP address of the system where the shared folder
is located. The full computer name is part of the Windows properties of the system. For
example, the full computer name of networkserver may be networkserver.domain.com. For
6.1.7.6.1 Add network shared folder

Enter the path to the existing network shared folder, then select how to connect to the shared folder:
Connect as guest – If your network drive doesn’t require user identification, use this.
When you’re done, click OK.
Connect with credentials – If your network drive requires user identification, enter a
User name and Password. When you’re done, click OK.
6.1.7.6.2 Manage network shared folders

Use this to review your list of credentials, and to remove user names and passwords that are no longer
required.
6.1.7.6.3 Eject device

To safely remove an external storage device from your system, select the device you want to remove,
then click the Eject ( ) button.
6.1.7.7 Scheduled recording

Enable this to schedule a date, time, and duration for your encoder to record a video file.
Start recording at Enter the date and time to start recording.

Stop recording at Enter the date and time to stop recording.

6.2 Network
This contains the network settings for the connection and IP address of your encoder.
6.2.1 Configuration
Select if you want to configure your device to support IPv4, IPv6, or IPv4 and IPv6.
6.2.2 IP address
Select how to assign an IP address to your encoder.
By default, Dynamic IP address (DHCP) is used. For information on manually assigning a Static IP
address, see “3.1 - Network discovery”, page 17.
6.3 RS232
Enable this to virtualize an RS232 (or serial) connection.

6.3.1 Enabling RS232 virtualization
To enable RS232 virtualization, select the type of RS232 connection to use.
Disabled Disable RS232 to close the TCP port used for virtualization.
Relayed serial over IP In a relayed connection, the RS232 controller must be connected
to your encoder to send commands to an RS232 device that’s
connected to a decoder. The RS232 connection is independent of
any other connection between an encoder and a decoder.
When using this option, the RS232 settings of your encoder are
sent to the decoder. To establish a relayed connection, the
encoder and the decoder must both use Relayed serial over IP.
Direct serial over IP In a direct connection, an RS232 controller can send commands
directly to the RS232 device connected to your encoder. The
RS232 controller isn’t physically connected to a device. Any
encoder that uses direct serial over IP receives the RS232
commands through an opened TCP port (for example, from a
telnet session) and sends these commands to the RS232 device
connected to it.
Local control Select this to add local encoder device control through the RS232
interface.
6.3.2 Configuring RS232
Select decoder If Relayed serial over IP is selected, select the decoder that’s
connected to the RS232 device you want to communicate with.
The RS232 connection is virtualized only between your encoder
and this decoder.
This setting isn’t available if Direct serial over IP is selected.
TCP port If Direct serial over IP is selected, select which port will receive
the RS232 commands. (Make sure the port number is available
and not used by another service on your network.) The default
is 11999.
This setting isn’t available if Relayed serial over IP is selected.

RS232 settings If Relayed serial over IP is selected, the following settings are
used by the encoder and the selected decoder.
If Direct serial over IP is selected, the following settings are used
only for the device connected to your encoder.
Baud rate – The speed, in bits per seconds (or baud), used for
the RS232 connection. The default is 115200.
Data bits – The number of bits per block of data transmitted.
The default is 8.
Parity – The type of parity bits (None, Odd, or Even) used for
the data transmitted. The default is None.
Stop bits – The number of bits used to identify the end of a
data block. The default is 1.
Flow control – The signal type (None or RTS/CTS) used to
pause and resume data transmission. The default is None.
6.4 Date and time

Use this to update the date, time, and time zone of your Maevex device. For more information on
these settings, see “12 - Adjusting the date and time of your device”, page 96.
6.5 Other
Local preview To preview your sources on your console display, enable the
Enable local preview of input option, then select a Video source:
Input – Input stream appears full-screen.
Tile – Input streams appear as a tile view.
Cycle – Input streams cycle. Specify the Cycle duration, in
seconds.
To assign the local preview to a button on your Maevex 6150
device (Button 1, Button 2, Button 3, or Button 4). If you don’t
want to assign a button, select None.
If the option is enabled, select an Audio source from the list. If
no input is available, None appears.
Power recovery policy Set up your Maevex device to start up after a power loss.
Never start – Never start your Maevex device after a power
loss.
Always start – Always start your Maevex device after a power
loss.
Restore last state – Always start and restore the last state of
your Maevex device after a power loss.
Power button control To prevent your device from shutting down, enable the Disable
shutdown option.

Recording control To disable the recording module for a specific Maevex device,
enable the Disable recording option. Your device will reboot for
this change to take effect.
Reboot control To remotely force a reboot of your device if it stops responding,
enable the Enable force reboot option.
Wake-on-LAN control 6150/6120 encoder only – To remotely wake up a Maevex device
if it’s asleep or turns off, enable the Enable Wake-on-LAN option.
DNS update To update your DNS (Domain Name System) to use a friendly
name instead of the device serial number, enable the Update
DNS with friendly name option.
Logs Download device logs – Download the log files. This file
contains information on your Maevex devices. This
information is useful for troubleshooting purposes.
Erase device logs – Erase the log files created for your Maevex
devices.
Audits Download the audit file. When you click Download device
audits, you’ll be prompted to enter a password. The password
entered encrypts the audit file.
This file contains information on the user interactions with your
Maevex devices. This information is used by your Maevex
environment administrator.
Troubleshooting Audio – To disable the audio on all of your Maevex 6100 Series
devices, enable the Disable audio option. Your device will
reboot for this change to take effect.
Debug configurations – Get help and troubleshooting
information for your configuration. For more information,

This enables you to view, configure, and manage settings specific to a Maevex 6120 Dual encoder.
7.1 Processing
7.1.1 Inputs/Outputs
encoder.
A Input number Identifies the input (1 and 2).

D Audio signal Detects the HDMI audio signal. If no signal is detected, this
reads as (no audio). If audio is disabled, this reads as (audio
disabled).

G EDID pass through Outputs the video and audio signals of your source directly to
your monitor and audio output device.
H Connection status Detects if an analog audio device is connected. If no device is
connected, this reads as (no connection detected).
I Sample rate Lists the sample rate of the analog audio signal.
J Volume Detects the volume level of your device.

You can configure the following settings for your inputs and outputs.
Enable input To use an input as a source, you need to enable it. HDMI inputs
are enabled by default.
Assign button Assign a module (HDMI input, Streams, or Recordings) to a
button on your Maevex 6120 device (Button 1, Button 2, Button
3, or Button 4).
Note: Before assigning a module, make sure that module is set
to Enable.
Expected audio quality The audio quality expected for your stream.
Disable EDID pass through Output the video and audio signals of your source directly to
your monitor and audio output device. To disable this feature,
enable the Disable EDID pass through option.
Sample format Specify the sampling rate, in kHz, and bit depth for your analog
audio device.
Gain Increase or decrease the amplitude, in dB (decibels), of your
microphone.
Volume Increase or decrease the volume, in dB (decibels), of your
headphones.
7.1.2 Processing


Expected audio quality for your stream (see “7.1.1 -
Inputs/Outputs”, page 42).

7.1.3 Source

will be cropped.

clockwise.
180 degrees.
500.
The default is 0.
The default is 500.
7.1.4 Encodings
signals.

To add an encoding:
7.1.4.2 Include

will be cropped.

clockwise.
180 degrees.


Baseline
Main
High
High, 10-bit
High, YUV 4:2:2

decoder.
quality.

decoder.
computer desktop).



7.1.5 Audio
Low
Medium
High
ADTS
No container format
7.1.6 Streams

administrator.

3, or Button 4).
stream.
and Password).

7.1.7 Recordings
Use this option to record your video files on a network attached storage (NAS) device or an external
storage device. The video files created are encoded with an H.264 video and AAC audio codec.


7.1.7.2 Assign button

Assign a module (HDMI input, Streams, or Recordings) to a button on your Maevex 6120 device
(Button 1, Button 2, Button 3, or Button 4).

7.1.7.4 File format





required.




7.2 Network
7.2.1 Configuration
7.2.2 IP address
7.3 RS232

connected to it.
Local control Select this to add local encoder device control through the RS232
interface.
and this decoder.
is 11999.

The default is 8.
7.4 Date and time

7.5 Other
Local preview To preview your sources on your console display, enable the
Enable local preview of input option, then select your Video
source:
Input – Input stream appears full-screen.
Tile – Input streams appear as a tile view.
Cycle – Input streams cycle. Specify the Cycle duration, in
seconds.
To assign the local preview to a button on your Maevex 6150
device (Button 1, Button 2, Button 3, or Button 4). If you don’t
want to assign a button, select None.
If the option is enabled, select an Audio source from the list. If
no input is available, None appears.
Power recovery policy Set up your Maevex device to start up after a power loss.
Never start – Never start your Maevex device after a power
loss.
Always start – Always start your Maevex device after a power
loss.
Restore last state – Always start and restore the last state of
your Maevex device after a power loss.
Power button control To prevent your device from shutting down, enable the Disable
shutdown option.

Recording control To disable the recording module for a specific Maevex device,
enable the Disable recording option. Your device will reboot for
this change to take effect.
Wake-on-LAN control To remotely wake up a Maevex device if it’s asleep or turns off,
enable the Enable Wake-on-LAN option.
DNS update To update your DNS (Domain Name System) to use a friendly
name instead of the device serial number, enable the Update
DNS with friendly name option.
devices.

This enables you to view, configure, and manage settings specific to a Maevex 6100 Quad encoder.
8.1 Processing
8.1.1 Inputs
encoder.
A Input number Identifies the input (1, 2, 3, and 4).

D Audio signal Detects the audio signal. If no signal is detected, this reads as (no
audio). If audio is disabled, this reads as (audio disabled).

You can configure the following settings for each input.
Enable input To use an input as a source, you need to enable it. Inputs are
enabled by default.

Expected audio quality The audio quality expected for your stream.
8.1.2 Processing


Expected audio quality for your stream (see “8.1.1 - Inputs”,
page 59).
8.1.3 Source


will be cropped.
clockwise.
180 degrees.

500.
The default is 0.
The default is 500.
8.1.4 Encodings
signals.

To add an encoding:
8.1.4.2 Include

will be cropped.
clockwise.

180 degrees.


Baseline
Main
High
High, 10-bit
High, YUV 4:2:2

decoder.
quality.

decoder.
computer desktop).


8.1.5 Audio

Low
Medium
High
ADTS
No container format
8.1.6 Streams
administrator.

3, or Button 4).
stream.
and Password).

8.1.7 Recordings
Use this option to record your video files on a network attached storage (NAS) device. The video files
created are encoded with an H.264 video and AAC audio codec.


8.1.7.3 File format





required.



8.2 Network
8.2.1 Configuration
8.2.2 IP address

8.3 Date and time
8.4 Other
devices.

This enables you to view, configure, and manage settings specific to a Maevex 5150 encoder.
9.1 Processing

9.1.2 Enable processing

Click this to start or stop processing on your encoder.

9.1.3 Capture
These settings provide information for the video and audio signal received by your encoder and
determine how these signals are processed for encoding.
9.1.3.1 Stop capture if no HDMI input

Enable this to stop capturing if a HDMI signal is no longer detected on the HDMI In connector of your
encoder. When this feature is enabled, enter the minimum amount of time, in seconds, before the
capture stops. Capture may take up to five (5) more seconds to stop once the HDMI signal is lost.
When capture stops, your encoder also stops streaming. The decoder connected to this encoder no
longer receives a stream. The decoder can use the failsafe option (if enabled), or it can stop outputting
to allow a monitor to enter power saving mode.
If this feature is disabled and the HDMI signal is lost, your encoder transmits a blank screen (blue)
while no HDMI signal is received. The decoder connected to this encoder continues to receive a
stream. In this case, the decoder can’t use the failsafe option, so it will show a blank screen (blue),
preventing a monitor from entering power saving mode.
Capture and streaming resume once the HDMI input is re-established.
9.1.3.2 Video
Input source display mode The display mode received by the encoder. A display mode is a
combination of display resolution and vertical refresh.
also reduces the frame rate of the stream or recording. For
interlaced input source display modes, your encoder captures all
frames, regardless of the specified Capture rate.
9.1.3.3 Audio
Select the audio source to use for audio capture (From HDMI or From analog input). You can also
disable audio capture. By default, audio capture is set to From HDMI.
If you select analog audio, you also need to select the Sampling rate used to receive audio. By default,
the audio sampling rate is 48.0 kHz.
9.1.4 Encoding
These settings determine how your encoder compresses and transmits the video and audio signals.
9.1.4.1 Use specific video size

Enable this to have PowerStream Plus reduce the size of the captured video before the video is
encoded.

Specify the width and height, in pixels, of the video up to the width and height of the original video
input. If your video source uses a different size, your encoder scales the video to the specified size
(image may be distorted).
The width ranges from 128 to 1920 and must be a multiple of 16. The height ranges from 96 to 1200
and must be an even number.
9.1.4.2 Target bit rate

The bit rate in Mb/s (Megabits per second) at which your encoder should transmit the streaming
signal. The actual bandwidth used by your encoder varies according to your source and encoding
method.
The default is 15 Mb/s. The maximum bit rate is 25 Mb/s. A lower target bit rate may result in lower
image quality. A higher target bit rate limit may result in lower performance.
9.1.4.3 Strategy
To determine the proper compression method, select if you want to favor speed or quality.
Favor speed Minimizes the bandwidth required. This is the default setting.
Favor quality Maximizes the quality of the image transmitted.

Use constant bit rate (CBR) Enable this to limit the bit rate used to the target bit rate. Using
a constant bit rate may result in dropped frames if the
complexity of the source is high. When using constant bit rate,
your actual bit rate may be lower than the target bit rate.
Enable Allow filling bits to sustain bit rate to maintain the target
bit rate even if the simplicity of the source image would reduce
the bit rate.

Use variable bit rate (VBR) Enable this to use a variable bit
rate. When using a variable bit
rate, the actual bit rate may be
significantly different from the
target bit rate. Using a variable
bit rate may result in a high bit rate if the complexity of the
source is high.
In Insert P-frame every X frames, enter the number of frames
before a P-frame is inserted. All other frames are B-frames. A
higher number of frames before inserting a P-frame increases
the quality of the image but may result in a loss of performance.
The minimum and default value is 1. The maximum value is 6.
When selecting the number of P-frames, a preview of the GOP
format is shown.
Quantization parameters The range used to compress the
(For advanced users) various frames in your GOP. A
high maximum increases the
level of compression of the frame and should decrease the bit
rate but may decrease the image quality. We recommend
increasing the maximum values from I-frames to B-frames. The
default values are between 10 and 36 for I-frames, 10 and 40 for
P-frames, and 10 and 44 for B-frames.
9.1.4.5 Audio bit rate

Select the audio bit rate, in kbps, for your audio transmission (96, 128, 192, or 256 kbps). A higher
bit rate produces a sound quality closer to the source quality, but requires more bandwidth. The
default is 192 kbps.
9.1.5 Streaming/Recording
These settings determine if the stream is transmitted on the network or saved to a file.
9.1.5.1 Stream to network

Enable this option to transmit the stream of your encoder on the network.
9.1.5.1.1 Stream address (Unicast and Multicast)

The URL of the stream for this encoder. This stream address is used for unicast and multicast
connections. For more information, see “13.3 - Configuring multicast routing”, page 103.
Port The port number used to transmit your stream. The default is
8554. For more information, see your network administrator.
Folder Enter a subfolder as part of your stream address. If you’re using
a media player to decode your stream, the media player may
require this to connect to a stream.

9.1.5.1.2 Multicast
administrator.
Multicast address The IP address used to transmit the multicast stream. The IP
address and corresponding port are transmitted by the encoder
to a decoder requesting a multicast stream and any network
switches or routers between the encoder and any connected
decoder.
To ensure that each decoder receives a single stream, each
encoder should have a unique multicast address. IP addresses
may range from 224.0.0.0 to 239.255.255.255. We recommend
using an IP address between 224.2.0.1 and 224.2.255.255. The
default is 224.2.0.1.
Time to live (TTL) The number of network nodes (such as network switches or
routers) through which a multicast signal can travel. Once the
TTL number is reached, the receiving network node prevents the
signal broadcast further down the network. The value ranges
from 1 to 255. The default is 16.
Note: Multicast may require additional network configuration to support the

transmission protocol (some network switches and routers can block multicast
signals). For more information, see your network administrator.
9.1.5.2 Record to network storage

Use this to record your capture to video files on a network drive. The video files created are encoded
with an H.264 video and AAC audio codec in MP4 container format.
few seconds before your encoder actually starts recording the video. When scheduling a
recording, we recommend you start the recording earlier than the actual time required.

9.1.5.2.1 Network shared folder
Provide the path to the existing network shared folder where your video files will be stored.
example, the full computer name of ‘networkserver’ may be networkserver.domain.com.
For more information, see your network administrator.
If your network drive requires user identification, click Change credentials to provide a user name
and password. You can also use this to remove user names and passwords that are no longer required.
9.1.5.2.2 File name prefix

First part – The name of the file, which you enter.
9.1.5.2.3 File duration

Enter the recording time for each video file recorded. Once the recording time for a file is reached, the
encoder creates a new file.
9.1.5.2.4 Schedule recording

Enable this to schedule a date, time, and duration for your video recording.
Start recording Enter the date and time to start recording.

Total duration Enter the length of time to record video files.
When the recording starts, the encoder is listed as Recording for the total duration of the recording.
When the recording ends, the encoder changes back to Ready.

9.2 Local output (for encoder)
This tab contains the local output settings of your encoder.
9.2.1 Selecting an output method
9.2.1.1 Use pass through

Output the video and audio signals of your source directly to your monitor and audio output device.
You can use this option to see how your source video looks at the preferred display mode for your
monitor and without transformations by the encoder.
While this is enabled:
The source uses the EDID of the DVI or HDMI digital monitor connected to the HDMI
OUT connector of your encoder to determine which display mode to use. If no EDID is
detected, the source may disable its video output and capture is impossible.
The encoder must support the display mode used by the source for capture, encoding,
streaming, or recording to work.
The output settings (such as Size and transformations and Image appearance) for your
encoder have no effect and are disabled.
If capture isn’t working on your encoder, the source video still plays on your monitor.
No analog video signal is received, so there’s no video output on the VGA connector
(analog video output).
If the HDMI output device connected to your encoder doesn’t support audio output,
your HDMI source may disable its audio output. Because no audio is received at input,
there’s no audio for the encoder and all decoders connected to this encoder.

9.2.1.2 Use confidence preview (default)
Output the video signal as it’s captured and transformed using the Capture and Local output (video
and audio) settings of the encoder to your monitor and audio output device. Use confidence preview
if no monitor is connected to your encoder. You can use this option to see the transformations
configured through the output settings of your encoder.
While this is enabled:
No monitor needs to be connected to your encoder. The source uses the EDID of the
encoder to determine which display mode to use. The preferred display mode of the
encoder is 1920 × 1080 @ 60 Hz.
The output settings (such as Size and transformation and Image appearance) are used
to output the video to the monitors.
The transformations are done directly to the display mode received from the source,
which may be different from the display mode of the encoded stream. For more
information, see “9.1.4 - Encoding”, page 74.
Your encoder can output to a DVI or HDMI digital monitor connected to the HDMI Out
connector, to an analog monitor connected to the VGA connector, or to both.
Your encoder outputs the same display mode to both the HDMI Out and VGA connector.
For its output display mode, you can force a display mode, or you can let the encoder use
the EDID of the monitor detected to determine which display mode to use. For more
information, see “9.2.2.2.1 - Force display mode”, page 80.
9.2.2 Video
9.2.2.1 Video output type

Select the video type for your output (HDMI + VGA, HDMI, VGA, or No outputs). By default, video
output is set to HDMI + VGA.
Selecting No outputs or VGA disables HDMI audio.
9.2.2.2 Size and transformations

This defines how the local output displays video.
9.2.2.2.1 Force display mode

When this option is enabled, the encoder uses the selected display mode for your monitor. The display
mode is the combination of display resolution and refresh rate. Depending on your monitor and the
display mode selected, black borders may appear above and below, on each side of, or around your
video.

When this option is disabled:
If a DVI or HDMI monitor is connected to the HDMI Out connector of your encoder, the
encoder uses the EDID of that monitor to output. Each monitor has a preferred display
mode defined in its EDID. If your device supports that display mode, both the encoder
and the monitor use that mode. If the encoder doesn’t support that display mode, the
encoder selects a display mode that both devices support. For more information, see
your monitor documentation or contact your monitor manufacturer.
If no monitor is connected to the HDMI Out connector, or if Video output type is set to
VGA, the encoder uses its preferred display mode of 1920 × 1080 @ 60 Hz. If your analog
monitor doesn’t support 1920 × 1080 @ 60 Hz, we recommend you enable Force a
display mode and select a display mode your analog monitor supports.
This option is disabled by default.
9.2.2.2.2 Scaling
Select how the video appears in your display area.
Center in display The video appears in the center of

the display area. If the video
resolution is smaller than the
output resolution, the video isn’t
scaled. If the video resolution is larger than the output
resolution, the video is scaled as if it was set to Fit in display.
Black borders may appear around your video. By default, scaling
is set to Center in display.
Stretch to display The video is scaled to fit the entire
display area. If the display area has
a different aspect ratio than the
display area, the image may be
distorted.
Fit in display The video is scaled to fit the display
area without distorting the image.
If the display area has a different
aspect ratio than the display area,
black borders appear either above and below or on each side of
your video.
9.2.2.3 Image appearance

This enables you to adjust the color settings of your video output.


10000.
The default is 0.
The default is 10000.
9.2.3 Audio
The volume for the HDMI channel and Analog channel of your device. The default is 50.
Click Mute to disable audio output.
9.3 Network
This contains the network settings for the connection and IP
address of your device.
9.3.1 Connection settings

Select the link speed and duplex mode used by your device. The connection settings you select depend
on your network configuration. For more information, see your network administrator.
Up to 1 Gbps / Full duplex Device establishes the maximum link speed and the duplex
mode to use on your network. This is the default setting.
100 Mbps / Full duplex Device uses a link speed of 100 Mbps (Megabits per second) and
a full-duplex mode. Some network configurations only support
this setting.
100 Mbps / Half duplex Device uses a link speed of 100 Mbps (Megabits per second) and
a half-duplex mode. Some network configurations support only
this setting.

9.3.2 IP address
Note: When the IP address or the method of assigning an IP address to a device changes,
you need to reboot the device for the changes to take effect.
Select how to assign an IP address to your device.
By default, Use a dynamic IP address (DHCP) is used. For information on manually assigning a Static
IP address, see “3.1 - Network discovery”, page 17.
9.4 RS232

connected to it.

and this decoder.
is 11999.
The default is 8.
9.5 Date and time


10 Maevex 5150 decoder settings
This enables you to view, configure, and manage settings specific to a Maevex 5150 decoder.
10.1 Decoding
These settings define how the streaming signal is processed by your decoder.

10.1.2 Enable decoding

Click this to start or stop decoding the streaming signal. This button is disabled until a Stream
address is entered. If the Stream address is invalid, or if the stream isn’t transmitted, clicking Enable
results in an error.
When you start decoding, it may take a few seconds before the video appears on your monitor.

10.1.3 Source
Select an encoder to use as a source. The icon next to the encoder name represents its current status.
You can only select encoders listed as Ready ( ), Awaiting connection ( ), Recording ( ), or
Encoding ( ).
When a stream is selected, PowerStream Plus uses the current URL as the stream address. When the
source is set to Manual, PowerStream Plus uses the URL in Stream address to connect to a stream. If
a stream isn’t compatible with your device, an ( ) icon appears.
To connect to a stream outside the subnet and not listed as a source, you need to manually enter the
stream address for the encoder stream.
10.1.4 Stream address

This is the URL of the stream to be decoded. When you select a Source, PowerStream Plus
automatically adds the stream address.
This control is disabled when the decoder is decoding.
10.1.5 Stream display mode

This is the display mode of the stream received by the decoder. A display mode is a combination of
display resolution and vertical refresh rate.
10.1.6 Crop video

Enable this to define which area of the video is visible after decoding. To
define the video area, adjust the following:
Left The number of pixels removed from the left side of the original
video area. The value must be an even number. The default is 0.
Top The number of pixels removed from the top of the original video
area. The default is 0.
Width The width, in pixels, of the resulting video area. The value must
be an even number. The default is 64.
Height The height, in pixels, of the resulting video area. The default is
64.

10.1.7 Routing scheme
Select the type of signal received by your decoder:
administrator.
UDP unicast A stream is created for each decoder connected to an encoder.

No additional network configuration is required, because
unicast establishes a direct connection between an encoder and
a decoder. Since each decoder connected to an encoder increases
the bandwidth used by that encoder, unicast may use more
bandwidth. This is the default.
UDP multicast A single stream is created by the encoder and all decoders
connected to the same multicast group as the encoder receive
that stream. When transmitting to multiple decoders, an
encoder that’s properly configured for multicast transmission
uses less bandwidth. For more information, see “13.3 -
Configuring multicast routing”, page 103.
Note: The stream address for the encoder is the same, regardless of the routing scheme.
10.1.8 Network latency

Network latency is the number of milliseconds (ms) before your decoder discards an improperly
received frame and moves on to the next frame. With slow networks or high-traffic networks, a high
network latency is recommended to reduce the possibility of dropping frames.
Latency and lateness are the delay between the time a frame is received and the time it’s ready to be
shown.
The default is 160 ms.
10.1.9 Maximum decoding lateness

Maximum decoding lateness is the number of milliseconds (ms) your decoder has to decode a frame
before it discards that frame. Lateness varies depending on how difficult a frame is to decode. When
setting this value, consider that a stream with only audio is easier to decode than one with only video,
and a stream with only video is easier to decode than one with both video and audio.

Latency and lateness are the delay between the time a frame is received and the time it’s ready to be
shown.
The default is 160 ms.
10.1.10 Extra delay

Extra delay is the number of milliseconds (ms) between the moment a frame is ready to be shown and
the moment it’s actually shown on screen. For example, extra delay enables you to configure multiple
decoders connected to the same encoder to display a video at the same time regardless of their
location.
The maximum value is 60000 ms. The default is 0 ms.
10.2 Local output (for decoder)

Decoders use the local output settings to output to a monitor.
Your decoder follows these guidelines:
It uses the display mode of the video stream received by an encoder as its input.
The display resolution of the video stream can be reduced by using the Crop video option
in PowerStream Plus.
The Output settings (such as Size and transformation and Image appearance) are used
to send the video signal to the monitor connected to the decoder.
It can force a display mode, or it can use the EDID of the monitor detected to determine
which display mode to use.
10.2.1 Video
10.2.1.1 Video output type

Select the video type for your output (HDMI or No outputs).
Selecting No outputs disables HDMI audio.
10.2.1.2 Size and transformations

This defines how the local output displays video.

10.2.1.2.1 Force display mode
Enable this option to have the decoder use the selected display mode to output the video signal. A
display mode is the combination of display resolution and refresh rate.
If this option is disabled, your decoder uses the EDID of the digital monitor (DVI or HDMI)
connected to its HDMI connector to determine which display mode to use to output the video signal.
To determine the best display mode to use, each monitor has a preferred display mode defined in its
EDID. If your decoder supports that display mode, both the decoder and the monitor use that mode.
If the decoder doesn’t support that display mode, the decoder selects a display mode that both the
decoder and the monitor support. For more information, see your monitor documentation or
contact your monitor manufacturer.
Depending on your monitor and the display mode used, black borders may appear (on the top and
bottom of, on the right and left of, or around your video).
This option is disabled by default.
10.2.1.2.2 Scaling
Select how the video appears in your display area.
Center in display The video appears in the center of

the display area. If the video
resolution is smaller than the
output resolution, the video isn’t
scaled. If the video resolution is larger than the output
resolution, the video is scaled as if it was set to Fit in display.
Black borders may appear around your video.
By default, scaling is set to Center in display.
Stretch to display The video is scaled to fit the entire
display area. If the display area has
a different aspect ratio than the
display area, the image may be
distorted.
Fit in display The video is scaled to fit the display
area without distorting the image.
If the display area has a different
aspect ratio than the display area,
black borders appear either above and below or on each side of
your video.
10.2.1.3 Image appearance

This enables you to adjust the color settings of your video output.


10000.
The default is 0.
The default is 10000.
10.2.2 Audio
The volume for the HDMI channel and Analog channel of your device. The default is 50.
Click Mute to disable an audio output.
10.3 Network
This contains the network settings for the connection and IP
address of your device.
10.3.1 Connection settings

Select the link speed and duplex mode used by your device.
The connection settings selected depend on your network
configuration. For more information, see your network
administrator.
Up to 1 Gbps / Full duplex Device establishes the maximum link speed and the duplex
mode to use on your network. This is the default setting.
100 Mbps / Full duplex Device uses a link speed of 100 Mbps (Megabits per second) and
a full-duplex mode. Some network configurations only support
this setting.
100 Mbps / Half duplex Device uses a link speed of 100 Mbps (Megabits per second) and
a half-duplex mode. Some network configurations support only
this setting.
10.3.2 IP address
Note: When the IP address or the method of assigning an IP address to a device changes,
you need to reboot the device for the changes to take effect.
Select how to assign an IP address to your device.

By default, Use a dynamic IP address (DHCP) is used. For information on manually assigning a Static
IP address, see “3.1 - Network discovery”, page 17.
10.4 RS232

Relayed serial over IP A relayed connection requires the RS232 controller to be
connected to your Maevex 5150 encoder to send commands to
an RS232 device connected to a decoder. The RS232 connection
is independent of any other connection between an encoder and
a decoder. When using relayed serial over IP, the RS232 settings
of your encoder are sent to the decoder. To establish a relayed
connection, the encoder and the decoder must both use relayed
serial over IP.
While using Relayed serial over IP, the TCP port setting isn’t
available.
Direct serial over IP A direct connection allows an RS232 controller to send
commands directly to the RS232 device connected to your
decoder. The RS232 controller isn’t physically connected to a
decoder. A decoder that uses direct serial over IP receives the
RS232 commands through an opened TCP port (for example,
from a telnet session) and sends these commands to the RS232
device connected to it.
While using Direct serial over IP, select the TCP port that will
receive the RS232 commands. When selecting a port, make sure
the port number is available and not used by another service on
your network.

For more information on the RS232 settings to use, see the documentation for your RS232 devices.
TCP port While using Direct serial over IP, select which port will receive
the RS232 commands. When selecting a port, make sure the port
number is available and not used by another service on your
network. The default is 11999.
While using Relayed serial over IP, this setting isn’t available.
RS232 settings While using Relayed serial over IP, these settings are used by the
Maevex 5150 encoder and the selected decoder. While using
Direct serial over IP, these settings are used only for the device
connected to your encoder.
Baud rate – The speed in bits per seconds (or baud) used for
The default is 8.
10.5 Date and time

10.6 Failsafe
This feature enables you to show an image or a video file stored on your decoder when the decoder
isn’t receiving a stream.
Local failsafe file The name of your failsafe file.

Disable failsafe This disables failsafe on your decoder.
To delete an image or a video file currently on your decoder,
enable Remove failsafe file from decoder. If your decoder
doesn’t have a failsafe file, this option is disabled.

Enable failsafe This enables failsafe on your decoder.
Activate failsafe – Adjust the amount of time, in seconds (up
to 300), it will take to display the failsafe file on your decoder
after the decoder stops receiving a stream.
Upload the failsafe file – Browse to the video (mp4) or image
(jpg) file you want to upload to your decoder. This failsafe file
is stored on your decoder and appears when the decoder isn’t
receiving a stream.
For more information, see “10.6.1 - Failsafe requirements”, page
93.
10.6.1 Failsafe requirements

The video or image files supported require the following:
A video file must be encoded with the H.264 video codec and the AAC audio codec in
MP4 container format.
A video file can only use mono or stereo audio format.
The maximum size for the failsafe file is 3.4 GB.

11 Managing your configurations
Maevex 6100 Series only – To save, export, and edit the configurations of your Maevex 6100 Series
devices, select a device, then click Manage Configurations.
Note: This option is available only with Maevex 6150, Maevex 6120, and Maevex 6100
products.
11.0.1 Saving a configuration

To save a configuration:
1 Click Manage Configurations, then click Save.
2 Enter a Name and Description for your configuration, then click Save.
11.0.2 Selecting a configuration

To select a configuration:
1 Click Manage Configurations, then click Select.
2 From the list select the Default configuration or a User Defined configuration.
3 Choose how to affect the settings (Processing, Network, and Date and time).
4 When you’re done, click Select.
11.0.3 Editing a saved configuration
11.0.3.1 Renaming
To rename a configuration:
1 Click Manage Configurations, then click Edit.
2 From the list, select a configuration, then click Rename.
3 Enter a new Name or Description, then click Save Æ Close.
11.0.3.2 Deleting
To delete a configuration:

2 From the list, select a configuration, then click Delete.
11.0.3.3 Opening file location

To open the configuration file (.fav) in Explorer:
2 From the list, select a configuration, then click Open file location.
11.0.4 Importing and exporting configurations
11.0.4.1 Importing
To import a configuration:
1 Click Manage Configurations, then click Import Æ Select folder.
2 When prompted, browse to the folder where your .fav file was saved, select that folder,
then click Select Folder.
3 From the list, select the configuration, then click Import.
11.0.4.2 Exporting
To export a configuration:
1 Click Manage Configurations, then click Export Æ Folder.
2 When prompted, browse to the folder where you want to save your .fav file, then click
Select Folder.
3 From the list, select the configuration, then click Export.

12 Adjusting the date and time of your
device
Use this to update the date, time, and time zone of your Maevex device.
The current time settings are listed in the grey box. PowerStream Plus updates this information every
two (2) seconds.
Note: After applying new settings, it may take some time for the changes to take effect.
12.1 Setting the date and time

Select how to set the date and time for your device.
Use current date and time Keep the current date, time, and NTP (Network Time Protocol)
settings of the device synchronization settings for your devices. This is the default.
Use date and time of the Use the date and time of your controller system to update your
current system devices. This setting uses the time zone of the controller system.
If your controller system and your device are using different time
zones, the date and time will differ. This setting disables
synchronization with an NTP server.
Use the following date and Use the date and time specified to update your devices. This
time setting doesn’t use the time zone of your controller system. You
can use the arrow keys to change the date and time specified.
This setting disables synchronization with an NTP server.

Enable synchronization with Use an NTP server to update the date and time for your device at
an NTP server regular intervals. You must provide the NTP server URL, even if
one is already stored on your device. For more information on
using NTP, contact your network administrator.
Disable synchronization with Stop using an NTP server to update the date and time for your
an NTP server device. Disabling NTP keeps the current date and time of the
device, but it won’t update the devices at regular intervals.
12.2 Setting the time zone

Select the time zone to use for your device. When using an NTP server, we recommend setting the
time zone of your device.
Use current time zone of the Use the time zone currently set for your devices. This is the
device default.
Use the following time zone Change the time zone for your devices to the one selected.
Changing the time zone may adjust the date and time for a
device.

13 Troubleshooting
13.1 What to do if you have a problem

If you experience problems with your Matrox product:
Make sure you’re using the correct connectors, and that all connectors are properly
fastened. For more information on the connection setup of your product, see the user
guide for your Matrox hardware.
Review the documentation provided with your Matrox product, including the
information in this section, to see if your problem is already addressed. For information
on Matrox PowerStream Plus software features and options, see the help file included
with your PowerStream Plus software.
If your problem persists, contact Matrox. For more information, see “16 - Customer support”, page
118.
13.2 Common problems and solutions

This section addresses common problems that could prevent you from using your devices.
Problem Maevex device not discovered on the network

1Cause You may not be using the latest version of Matrox PowerStream Plus software, or your
Matrox firmware may be out of date.
1Solution For your Maevex devices to be properly detected, make sure all Matrox software is up to date.
2Cause Your Matrox product may not be properly connected or may be on a different subnet.
1Solution Verify the connection and status LEDs on your Matrox product. Also, make sure your Matrox
product is properly connected and that all connectors are properly fastened. For more
information, see your Matrox Maevex Series User Guide.
3Cause Windows Server 2019/20016/2008 R2 only – The Windows SSDP Discovery service may be
disabled on your system.
1Solution Make sure the SSDP Discovery service is enabled on your system.
1 Windows Server 2008 R2 – From the Start screen, click All Programs Æ Administrative
Tools Æ Services*. (* You may need administrator rights to access Windows services.)

Windows Server 2019/2016 – Click Start Æ Administrative tools Æ Services*. (* You
may need administrator rights to access Windows services.)
2 Double-click SSDP Discovery.
3 Next to Startup type, select Manual or Automatic.
4 Click OK.
4Cause Network discovery and file sharing may not be enabled on your system.
1Solution Enable network discovery and file sharing on your system.
Windows 10/7 –
1 Windows 10 – Click Start Æ Settings Æ Network & Internet Æ Ethernet.

Windows 7 – Click Start Æ Settings* Æ Control Panel Æ Network and Internet*.
(* Depending on your version and configuration of Windows, this part of the step may
not be necessary.)
2 Click Network and Sharing Center Æ Change advanced sharing settings. (* Depending
on your version and configuration of Windows, this part of the step may not be
necessary.)
3 Under your current profile, make sure the following options are selected:
Turn on network discovery
Turn on file and printer sharing
4 If you make changes to your current profile settings, click Save changes.
5Cause The firewall for your controller system or for your network may be enabled and may prevent
communication with your Maevex devices.
1Solution Make sure your firewall is properly configured to allow the necessary communication
between your controller system and your Maevex devices. For more information, see “15 -
Appendix – Firewall requirements”, page 114.
Problem Can’t access Maevex device through PowerStream Plus

(listed as ‘View only’)
1Cause The device may be a recent addition to your environment and has no password.
1Solution Try changing the password for that device (see “4 - Managing users and passwords”, page 19).

2Cause Maevex 5150 encoder or 5150 decoder – The device password doesn’t match your
environment password.
1Solution Try a configuration reset of your Maevex device. For more information, see your Matrox
Maevex Series User Guide.
2Solution Contact your Maevex environment administrator to obtain your device password, then
change the device password to match your environment password in PowerStream Plus. For
more information, see “4 - Managing users and passwords”, page 19.
Problem No picture or output at all

1Cause The device may not have started encoding or decoding.
1Solution In PowerStream Plus, make sure the encoding or decoding process has started:
Maevex 6150/6120/6100 encoder – Listed as Active. The stream you’re trying to connect
to needs to be enabled.
Maevex 5150 encoder – Listed as Awaiting connection or Encoding.
Maevex 5150 decoder – Listed as Decoding. If the decoder isn’t decoding, verify that the
correct URL is being used in the Stream address box. If the URL in Stream address
doesn’t match the URL of an encoder, or if the encoder isn’t encoding, attempting to start
decoding results in an error.
For more information, see “2.8 - Understanding the status of your devices”, page 16.
2Cause Maevex 5150 encoder – The Use pass through option is enabled, but your monitor is
connected to the VGA connector on your encoder.
1Solution If the Use pass through option is enabled, make sure your monitor is connected to the HDMI
Out connector.
2Solution In PowerStream Plus, change the local output of your encoder to Use confidence preview.
3Cause Maevex 5150 encoder – The local output settings of your device may be improperly set.
1Solution If the Use confidence preview option is enabled, adjust the following settings under the
Output tab in PowerStream Plus:
Make sure the video output type selected is valid (HDMI + VGA, HDMI, or VGA).
Disable the Force display mode option.
Check your Image appearance settings (brightness, contrast, and so on). Image
appearance values that are too high or too low may cause the image to disappear.

2Solution Decoder – In PowerStream Plus, adjust your local output settings:
Disable the Force display mode option.
Check your Image appearance settings (brightness, contrast, and so on). Image
appearance values that are too high or too low may cause the image to disappear.
4Cause Your monitor video controls may be improperly set.

1Solution Adjust your monitor controls (brightness, contrast, and so on). For more information, see
your monitor manual.
5Cause Your monitor may not be properly connected (the connectors aren’t properly fastened or the
monitor power cable isn’t firmly in place) or may have been disconnected.
1Solution Make sure you’re using the correct connectors, that all connectors are properly fastened, and
that all power cables are firmly in place.
6Cause If your monitor supports multiple input sources (analog/digital), it may be configured to use
the wrong source.
1Solution Make sure your monitor is using the correct input source. For more information on selecting
the input source for your monitor, see your monitor documentation.
7Cause The HDMI cable may have been connected to your encoder or decoder output after the
encoding or decoding process started.
1Solution Stop, then start the encoding or decoding process again.
Problem Recording starts, then stops

(red dot blinks and then disappears)
1Cause The path to the recording destination may be incorrect (for example, the network path is
incorrect or unrecognized).
1Solution Make sure the network path is correct and the full computer name is specified.

Problem Storage path error message when specifying a network shared folder
for recording
1Cause The path for the network shared folder may be incorrect.
1Solution Make sure you’re using the full computer name of the system where the shared folder is
located. The full computer name is part of the Windows properties of the system. For
2Cause The file sharing configuration for the system hosting the shared folder may prevent writing
operations.
1Solution Make sure file sharing is enabled on your host system and that writing is permitted on that
folder.
3Cause The credentials provided to your encoder may not have writing permissions on the system
hosting the shared folder.
1Solution Make sure you’re using the proper user credentials (user name and password) for your
encoder.
2Solution Make sure the permissions of the shared folder allow writing.
4Cause The firewall may be enabled on the system that hosts the shared folder.
1Solution Add rules to your Windows Firewall settings. For more information, see “15.5 - Adding rules
to your Windows Firewall settings”, page 116.
Problem Wrong color balance

1Cause The local output settings of your encoder or decoder may be improperly set.
1Solution Adjust your PowerStream Plus settings. Check your Image appearance settings (brightness,
contrast, and so on).
2Cause Your monitor video controls may be improperly set.

1Solution Adjust your monitor controls (brightness, contrast, and so on). For more information, see
your monitor manual.
3Cause Your monitor may not be properly connected (the connectors aren’t properly fastened or the
monitor power cable isn’t firmly in place) or may have been disconnected.
1Solution Make sure you’re using the correct connectors, that all connectors are properly fastened, and
that all power cables are firmly in place.

Problem Screen image is cropped, appears off-center, or uses a portion of the
screen
1Cause You may be using a lower display resolution than what your monitor supports. If your
monitor supports display scaling, the image on your screen may appear blurry. If display
scaling isn’t supported, the display may use only a portion of your screen.
1Solution In PowerStream Plus, adjust Force display mode to use the highest display resolution
available. This generally results in better image quality.
2Cause PowerStream Plus may be configured to modify the size of the video source.
1Solution Adjust your PowerStream Plus settings:
Maevex 6150/6120/6100 encoder – Click the Processing tab, then make sure the width
and height specified in the Processing or Encoding settings match the aspect ratio of
your source.
Maevex 5150 encoder – Click the Processing tab, enable the Use specific video size
option, then specify the width and height of your video to match the aspect ratio of your
source.
Decoder – Make sure the settings for Crop video are set to properly show the video.
Problem Using ‘pass through’, the screen is unusable (Maevex 5150 encoder
only)
(blank or blinking screen)
1Cause Your monitor may be incompatible with the display mode used by your source.
1Solution Make sure your monitor and your source support similar display modes. To validate the
quality of your source, see your Matrox Maevex Series User Guide.
2Solution Change the display mode used by your source.
3Solution Try using a different monitor.
2Cause If your monitor and source aren’t properly synching, your screen may go blank for a few
seconds.
2Solution Try using a different monitor.
3Solution Make sure all Matrox software is up to date.

Problem Decoder loses connection to the encoder
1Cause The encoder’s settings may have changed (for example, the streaming address or IP address).
A change may occur dynamically or after a power failure.
Encoder – Manually change the IP address to the previous address used by your encoder.
Decoder – Reselect the encoder in your Source box.
Decoder – If Source is set to Manual, make sure the URL used in the Stream address box
matches the stream address used by the encoder.
For more information, see “4.2 - Understanding the status of your devices”, page 13.
2Cause The encoder may have stopped transmitting.

1Solution Make sure your encoder is transmitting.
Problem PowerStream Plus may be slow to start (several minutes)

1Cause Your controller system may not have access to a DNS (Domain Name System) server.
1Solution Configure your system to use a fixed IP address (such as local host – 127.0.0.1) as the DNS
server.
Windows 10/7 –
1 Windows 10 – Click Start Æ Settings Æ Network & Internet Æ Ethernet.

Windows 7 – Click Start Æ Settings* Æ Control Panel Æ Network and Internet* Æ
Network and Sharing Center. (* Depending on your version and configuration of
Windows, this part of the step may not be necessary.)
2 Click Change adapter settings.
3 Double-click the icon for your network adapter (such as Local Area Connection or
Ethernet).
4 Click Properties Æ Yes*. (* Depending on your version and configuration of Windows,

this part of the step may not be necessary.)
5 Double-click Internet Protocol Version 4 (TCP/IPv4).
6 Select Use the following DNS server addresses.
7 Next to Preferred DNS server, enter 127.0.0.1.
8 Click OK Æ OK Æ Close.

Problem PowerStream Plus stops responding
1Cause Your PowerStream Plus software or Maevex device may have encountered an error.
1Solution Try closing, then restarting Matrox PowerStream Plus software.
2Solution Restart your controller system.
Problem Maevex device tile is listed as unresponsive (yellow device tile)

1Cause Your network may be slow, causing a delay in the response time from your Maevex device.
1Solution Wait a few minutes, then make sure the status of the device was properly updated.
2Cause Your PowerStream Plus software or device may have encountered an error.
1Solution Try closing, then restarting Matrox PowerStream Plus software.
2Solution If your device status is still listed as initializing, click Reboot to reboot your device.
3Solution Try a configuration reset of your device. For more information, see your Matrox Maevex
Series User Guide.
Problem ‘Web services fails’ message appears after attempting to change

decoder settings
1Cause The decoding process may take all the decoder’s resources.
1Solution Stop the decoding process, make your changes, and restart the decoding process.
2Solution When making changes to multiple decoders connected to the same encoder, stop the encoder,
make the changes on your decoders, then restart the encoder.
Problem Black border appears around the video

1Cause The aspect ratio of your video source may not match the aspect ratio of your monitor.
1Solution Use PowerStream Plus software to adjust your Video settings (such as enabling Force display
mode and selecting a Scaling option).
2Cause The border may be part of your video.

1Solution Crop your video source:
1 Under your decoder settings, enable the Crop video option.
2 Enter values to remove the borders.

3 Click Apply for your changes to take effect.
3Cause Your source uses a display resolution that’s higher than the resolution used to show the video.
1Solution Try configuring your source to use a different display resolution.
4Cause Your monitor doesn’t support display scaling.

1Solution Adjust your video settings:
1 Under Size and Transformation of the Local output settings of your Maevex device, try
selecting Stretch to display for scaling.
Problem Video appears stretched or squished

1Cause There may be a problem with your video source.
1Solution Verify the quality of your source. For more information, see your Matrox Maevex Series User
Guide.
2Cause You may be encoding at a resolution that has a different aspect ratio than what your source
or output is using.
1Solution Try selecting a video size with the same aspect ratio as your source.
2Solution Maevex 6150/6120/6100 encoder – Make sure Force encoding size is disabled.
Maevex 5150 encoder – Make sure Use specific video size is disabled.
3Cause The aspect ratio of your source may not match the aspect ratio of your monitor.
1Solution Adjust your video settings:
1 Under Size and Transformation of the local output settings of your Maevex device, try
selecting Stretch to display for scaling.

2Solution If possible, set the display resolution of your source to match the aspect ratio of your monitor.
4Cause You may be using a lower display resolution than what your monitor supports.
1Solution In PowerStream Plus, make sure Force display mode is disabled to use the highest display
resolution supported by your monitor. This generally results in better image quality.

5Cause PowerStream Plus may be configured to modify the size of the video source.
Maevex 6150/6120/6100 encoder – Enable the Force encoding size option, then specify
the width and height of your video to match the aspect ratio of your source.
Maevex 5150 encoder – Enable the Use specific video size option, then specify the width
and height of your video to match the aspect ratio of your source.
Decoder – Make sure the settings for Crop video are set to properly show the video.
Problem Image appears blurry

1Cause You may be encoding at a different resolution than what your source is using.
1Solution Try selecting a video size with the same aspect ratio as your source.
2Solution If Use specific video size is enabled, try disabling it to avoid scaling by the encoder.
2Cause You may be using a lower display resolution than what your monitor supports, or your
monitor supports display scaling.
1Solution In PowerStream Plus, adjust Force display mode to use the highest display resolution
available. This generally results in better image quality.
Problem Poor video quality or video is jerky

(skipping or dropping frames)
Note: Jerky video may be the result of slow recording. Slow recording causes frames to be
dropped (frames aren’t recorded). If jerky video is caused by frames that were dropped
during recording, the problem can only be fixed by recapturing the video under better
conditions or with different video settings. For more information, see your Matrox Maevex
Series User Guide.
1Cause PowerStream Plus may not be configured to optimize video or audio quality.
1Solution When adjusting your encoder or decoder settings, we recommend starting with the default
values for all of your settings and modifying the settings as necessary.
2Cause High network traffic may be degrading the quality of your stream.
1Solution Make sure your network equipment supports the bandwidth required.

2Solution Try using a dedicated network for your Maevex environment. For more information, contact
your network administrator.
3Solution Try using Matrox PowerStream Plus to increase the Network latency of your decoder.
3Cause There may be too many video devices between your video source and destination, or one or
more of the video devices may be degrading the quality of the stream. Adapters, long cables,
cable extensions, and improper connections can all affect video signal quality.
1Solution If possible, use fewer connections. For example, don’t use cable extensions.
Problem Unstable audio detection

(audio signal undetected or unstable)
1Cause Your audio driver may not be enabled to pass through HDMI.
1Solution Test your playback devices:
1 In your Windows taskbar, right-click Playback devices.
2 Right-click each Maevex device listed, then click Test.
Problem No sound or sound is distorted or too loud

1Cause Your capture settings may not match your audio input.
1Solution Make sure your capture settings are set to capture the proper audio source.
2Cause Audio cables may be loose, or the audio output device may not be properly connected.
1Solution Make sure you’re using the correct connectors, all connectors are properly fastened, and that
all power cables are firmly in place.
3Cause There may be a problem with your audio source.

1Solution Verify the quality of your source. For more information, see your Matrox Maevex Series User
Guide.
4Cause The PowerStream Plus Audio setting of your Maevex device may be too low, too high, or
muted.
1Solution Adjust your audio settings for the best performance.

5Cause Maevex 6150/6120/6100 encoder – You may not be using an audio source, or your audio
source may not be included in your encoding process.
1Solution Adjust your audio settings:
Processing – Make sure an Audio source is selected.
Encoding – Make sure your signals is set to include audio (Audio only or Audio and
video) in your encoding.
6Cause Maevex 5150 encoder – If you’re using pass through, your HDMI source may disable its
audio output if the HDMI output device connected to your encoder doesn’t support audio
output. This disables the audio output for the encoder and all decoders connected to this
encoder.
1Solution Make sure the HDMI output device connected to your encoder supports audio output.
7Cause Maevex 5150 encoder – If you’re using pass through, your audio output device may be
connected to a connector that has no corresponding input.
1Solution Make sure your audio output device is connected to the proper corresponding audio input
connector (for example, HDMI to HDMI in, and Line out to Line in).
8Cause Maevex 5150 encoder – Your source may disable its HDMI audio output when switching
from confidence preview to pass through, or vice versa.
1Solution To re-enable the audio signal, try disconnecting and reconnecting your HDMI connector.
Problem Inconsistent sound quality between video files

1Cause The audio level for the original video sources differs.
1Solution Resample the original video sources to normalize the audio output between sources.
2Solution Your source may be able to normalize audio levels automatically. For more information, see
your source documentation.
Problem Unable to record to LAN2

1Cause A unique IP address may not be specified for the recording location.
1Solution Create a unique IP address for the recording location. For more information, contact your
network administrator.

Problem Unable to decode a multicast stream using VLC media player
1Cause While using RTSP, the VLC media player defaults to using unicast.
1Solution Change your VLC configuration to force multicast.
1 Open VLC media player.
2 Click Tools Æ Preferences, then select Show settings for all.
3 Under Input/Codecs, select Demuxers settings.
4 Select RTP/RTSP, then enable Force multicast RTP via RTSP.
5 When you’re done, save your changes.
Problem Unable to record to network shared folder or Network Attached

Storage (NAS)
1Cause An incorrect network path or IP address was specified.
1Solution To make sure the network path is properly recognized by your device, we recommend you
provide the full computer name or the IP address of the system where the shared folder is
located.
The full computer name is part of the Windows properties of the system. For
example, the full computer name of networkserver may be
networkserver.domain.com.
An IP address between 192.168.0.0 and 192.168.255.255 (recommended). Also, we

recommend you assign an IP address within the subnet of your network.
For more information, contact your network administrator.

14 Notes and limitations
14.1 General
A maximum of ten (10) instances of Matrox PowerStream Plus software can be running
simultaneously.
While using a resolution of 3840×2160 at 60 Hz, capture and encoding are supported
only in 4:2:0.
Certain limitations may occur when using scaling or multi-input compositing. For more
information, contact Matrox technical support.
Maevex 6150 encoder, 6120 encoder, and 6100 encoder– 10-bit capture is supported
only with source resolutions up to 1920×1200p60.
Maevex 6150 encoder, 6120 encoder, and 6100 encoder – Interlaced video input is
converted to progressive mode before encoding. Only the local pass through output will
be interlaced (same as input signal).
Video capture and streaming of protected content isn’t supported.
Maevex 5150 encoder – Changing the display resolution of your monitors while your
encoder or decoder are outputting to your monitors may cause your devices to fail.
If an encoder isn’t properly disconnected, decoders connected to this encoder device may
still attempt to connect to it.
Maevex 5150 encoder – The analog audio volume on the decoder device may be higher
than on the encoder device, even though the volume on both devices is set to the same
level.
Maevex 5150 encoder – An encoder supports up to 8 simultaneous streams (1080p at

15Mb/s). When counting streams, a multicast stream is a unique stream regardless of the
number of decoders receiving that stream.
Windows 10/7 – If the settings window of a device is open when your controller system
returns from sleep mode, you may receive an error message that a device is no longer
active. Close and reopen the settings window of that device to view the device properties.
Windows Server 2019, Server 2016, and Server 2008 R2 – Make sure the SSDP Discovery
service, network discovery, and file sharing are enabled.

14.2 Audio
Maevex 6150 encoder – Using analog and digital (HDMI) audio simultaneously from
the same input channel isn’t supported.
14.3 Recording
Maevex 6150 encoder – When recording, make sure there’s enough available space on
the destination device (USB memory or network drive) before starting to record. If the
recorded file becomes larger than the available space, the recording file won’t be able to
close and the data won’t be readable.
14.4 Playback
Maevex 5150 encoder – Audio cuts out briefly when enabling or disabling the Use pass
through option.
Playback of content with different audio sampling rates may cause issues with
third-party players (such as VLC).
14.5 Date and time

PowerStream Plus updates the date and time information of your device every two (2)
seconds.
14.6 Network
If your network is slow, congested, or experiencing high traffic, your recording may fail.
For more information, contact your network administrator.
If a decoder uses a stream from an encoder located on a different subnet, the quality of
the video output from the decoder may be degraded.
When transmitting in multicast on a large network, we recommend using a router with

multicast addressing support and switches with IGMP v2 support.
Slow response from certain routers may cause a slow device detection in PowerStream
Plus.

Windows 10/7 – If your controller system doesn’t have access to a DNS (Domain Name
System) server, or if response from its DNS server is slow, PowerStream Plus may take a
long time to start up (several minutes). To avoid this delay, configure your controller
system to use a fixed IP address (such as local host 127.0.0.1) as its DNS server. For more
information, see “PowerStream Plus may be slow to start”, page 104.

15 Appendix – Firewall requirements
The following are the firewall requirements for your controller system and for a network with a
Maevex environment.
15.1 PowerStream Plus software

The following are the firewall requirements for your controller system.
Network Ports Type Inbound Outbound Functionality
20, 21 TCP — 9 FTP: Failsafe file upload*

53 TCP — 9 DNS: DNS requests
443† TCP — 9 HTTPS: PowerStream Plus commands
1900, 1910† UDP 9 9 UPnP: Microsoft SSDP for discovery of
UPnP devices
Note: ICMP must be enabled (ping)
* Maevex 5150 decoder only.
† Minimum requirements.
15.2 Firmware updater

The following are the firewall requirement for a system running the Matrox Firmware Updater.
20, 21 TCP — 9 FTP: Firmware file transfer to devices

22* TCP 9 9 SSH: Firmware update commands
443* TCP — 9 HTTPS: Authentication and firmware
update commands
1900, 1910* UDP 9 9 UPnP: Microsoft SSDP for discovery of
UPnP devices
* Minimum requirements.

15.3 Maevex devices
The following are the requirements for a network firewall present on a network with a Maevex
environment.
20, 21 TCP 9 — FTP: Failsafe file upload

22* TCP 9 9 SSH: Firmware update commands
69 UDP — 9 DHCP: DHCP client
123 UDP 9 9 NTP: Network Time Protocol
161 UDP 9 9 SNMP: Network management (public
community string)
443* TCP 9 — HTTPS: PowerStream Plus commands,
and authentication and firmware update
1900* UDP 9 9 UPnP: Microsoft SSDP for discovery of
UPnP devices
Ephemeral* UDP 9 9 RTP/RTCP: Audio and video streams
and control
8554 (Maevex TCP 9 9 RTSP: Streaming (configurable)†
5150), 3049
(Maevex 6100)*
12000‡ TCP 9 9 RS232: RS232 virtualization§
* Minimum requirements.
† For more information, see “9.1.5.1 - Stream to network”, page 76.
‡ Fixed value when using the Relayed serial over IP feature in PowerStream Plus. User defined when using the Direct
serial over IP feature in PowerStream Plus.
§ Maevex 5150 encoder and 5150 decoder only.
15.4 Accessing your Windows Firewall settings
Note: You may need administrator rights to modify your Windows Firewall settings. For
more information, see Windows documentation or contact your system administrator.
To access your Windows Firewall settings:
Windows 10/7 –
1 Windows 10 – Click Start Æ Settings Æ Network & Internet Æ Ethernet Æ Windows

Firewall.
Matrox Maevex Series – User Guide 115

Windows 7 – Click Control Panel Æ Network and Internet* Æ Network and Sharing
Center*. (* Depending on your configuration, these steps may be unnecessary.)
2 Windows 10 – In the left panel, click Advanced Settings.

Windows 7 – In the left panel, click Windows Firewall Æ Advanced Settings.
15.5 Adding rules to your Windows Firewall settings
Note: You may need administrator rights to modify your Windows Firewall settings. For
more information, see Windows documentation or contact your system administrator.
Windows 10/7 –
1 Windows 10 – Click Start Æ Settings Æ Network & Internet Æ Ethernet Æ Windows

Firewall.
Windows 7 – Click Control Panel Æ Network and Internet* Æ Network and Sharing
Center*. (* Depending on your configuration, these steps may be unnecessary.)
2 Windows 10 – In the left panel, click Advanced Settings.

Windows 7 – In the left panel, click Windows Firewall Æ Advanced Settings.
3 Click Inbound Rules.
4 In the Actions panel, click New Rule. Configure the new rule with the following settings:
Rule – Select Custom.
Program – Select All programs.
Protocol and Ports – Next to Protocol, select TCP. Next to Local port, select Specific
ports. For the port number, enter 445. Next to Remote port, select All Ports.
Scope – Under the remote IP address, add the IP range you want to use for your
encoders. You can use a range (such as 192.168.1.0/24) or a single IP address (such
as 192.152.168.62).
Action – Select Allow the connection.
Profile – Select the network location of your system (Domain, Private, or Public).
Name – Enter the name for your rule (such as Maevex Encoder Recording – TCP rule).
5 In the Actions panel, click New Rule. Configure the new rule with the following settings:
Rule type – Select Custom.
Program – Select All programs.
116 Matrox Maevex Series – User Guide

Protocol and Ports – Under Protocol type, select ICMPv4.
Scope – Under the remote IP address, add the IP range you want to use for your
encoders. You can use a range (such as 192.168.1.0/24) or a single IP address (such
as 192.152.168.62).
Action – Select Allow the connection.
Profile – Select the network location of your system (Domain, Private, or Public).
Name – Enter the name for your rule (such as Maevex Encoder Recording – ICMPv4
rule).
For more information, see your network administrator.
Matrox Maevex Series – User Guide 117

16 Customer support
16.1 Matrox web

Our web site has product literature, press releases, technical material, a sales office list, trade show
information, and other relevant material. Visit the Matrox Graphics Web site at
www.matrox.com/graphics.
16.2 Technical support

Matrox values your business and offers professional support for your Matrox product.
If your product was purchased through a Matrox dealer, contact your dealer for product support.
This is the quickest and most effective method of technical assistance. Your dealer is familiar with your
complete system.
If your product was purchased through Matrox, contact your Matrox representative or visit our
technical support Web site at www.matrox.com/graphics/support.
16.2.1 Information we need

Please give a complete description of the problem, and include:
Matrox product serial number, model number, revision number, and firmware number.
Source specifications.
Controller system (system running PowerStream) specifications.
Specific PowerStream Plus options and features used.

Decoding software and/or hardware.
16.3 Firmware package

A more recent firmware package may support more features and may offer increased capabilities. To
obtain the latest firmware package, see the Matrox Web site (www.matrox.com/maevexsw).
16.4 View your warranty information

Matrox makes warranty information available on the Matrox site
(www.matrox.com/graphics/en/support/warranty/).

16.5View the third party software notices
Matrox makes third party software notices and/or additional terms and conditions available on the
Matrox site (https://thirdpartylicenses.matrox.com).
16.6 Register your Matrox product

Please register online (www.matrox.com/graphics/en/registration) to be eligible for customer
support, new product announcements, and information on special offers and upcoming events.

USA
FCC Compliance Statement

Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliance
could void the user’s authority to operate this equipment. The use of shielded cables for connection of the monitor to
the card is required to meet FCC requirements.
CANADA
(English) Innovation, Science and Economic Development Canada

Remark for the Matrox hardware products supported by this guide These digital apparatus does not exceed the
Class A limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry
Canada.
(Français) Innovation, Sciences et Développement économique Canada

Remarque sur les produits matériels Matrox couverts par ce guide Ce present appareil numérique n’émet aucun
bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe A prescrites dans le
Règlement sur le brouillage radioélectrique édicté par Industrie Canada.
JAPAN
VCCI Compliance Statement

Remark for the Matrox hardware products supported by this guide This is a Class A product based on the
standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this
equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to
take corrective actions.
KOREA
A 급 기기 ( 업무용 방송통신기자재 )
이 기기는 업무용 (A 급 ) 전자파적합기기로서 판 매자 또는 사용자는 이 점을 주의하시기 바
라 며 , 가정외의 지역에서 사용하는 것을 목적으 로 합니다 .
EUROPE
(English) European user’s information – Declaration of Conformity

Remark for the Matrox hardware products supported by this guide These devices comply with EC
Directive 2014/30/EU for a Class A digital device. They have been tested and found to comply with
EN55032/CISPR32 and EN55024/CISPR24. In a domestic environment these products may cause radio interference in
which case the user may be required to take adequate measures. To meet EC requirements, shielded cables must be
used to connect the monitor and other peripherals to the card. These products have been tested in a typical class A
compliant host system. It is assumed that these products will also achieve compliance in any class A compliant system.
(Français) Informations aux utilisateurs Européens – Déclaration de conformité
Remarque sur les produits matériels Matrox couverts par ce guide Ces unités sont conformes à la directive
communautaire 2014/30/EU pour les unités numériques de classe A. Les tests effectués ont prouvé qu’elles sont
conformes aux normes EN55032/CISPR32 et EN55024/CISPR24. Le fonctionnement de ces produits dans un
environnement résidentiel peut causer des interférences radio, dans ce cas l’utilisateur peut être amené à prendre les
mesures appropriées. Pour respecter les impératifs communautaires, les câbles de connexion entre le moniteur ou
autres périphériques et la carte doivent être blindés. Ces produits ont été testés dans un système hôte typique
compatible classe A. On suppose qu’ils présenteront la même compatibilité dans tout système compatible classe A.
(Deutsch) Information für europäische Anwender – Konformitätserklärung

Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch Diese Geräte entsprechen
EC Direktive 2014/30/EU für ein digitales Gerät Klasse A. Sie wurden getestet und entsprechen demnach
EN55032/CISPR32 und EN55024/CISPR24. In einer Wohnumgebung können diese Produkte Funkinterferenzen
erzeugen, und der Benutzer kann genötigt sein, entsprechende Maßnahmen zu ergreifen. Um EG-Anforderungen zu
entsprechen, müssen zum Anschließen des Monitors und anderer Peripheriegeräte an die Karte abgeschirmte Kabel
verwendet werden. Diese Produkt wurden in einem typischen, der Klasse A entsprechenden, Host-System getestet. Es
wird davon ausgegangen, daß diese Produkte auch in jedem Klasse A entsprechenden System entsprechend
funktionieren.
(Italiano) Informazioni per gli utenti europei – Dichiarazione di conformità

Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva
CEE 2014/30/EU elativamente ai dispositivi digitali di Classe A. Sono stati provati e sono risultati conformi alle norme
EN55032/CISPR32 e EN55024/CISPR24. In un ambiente domestico, questi prodotti possono causare radiointerferenze,
nel qual caso all’utente potrebbe venire richiesto di prendere le misure adeguate. Per soddisfare i requisiti CEE, il monitor
e le altre periferiche vanno collegati alla scheda grafica con cavi schermati. Questi prodotti sono stati provati in un tipico
sistema host conforme alla classe A. Inoltre, si dà per scontato che questi prodotti acquisiranno la conformità in qualsiasi
sistema conforme alla classe A.
(Español) Información para usuarios europeos – Declaración de conformidad

Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos
cumplen con la directiva de la CE 2014/30/EU para dispositivos digitales de Clase A. Dichos dispositivos han sido
sometidos a prueba y se ha comprobado que cumplen con las normas EN55032/CISPR32 y EN55024/CISPR24. En
entornos residenciales, estos productos pueden causar interferencias en las comunicaciones por radio; en tal caso el
usuario deberá adoptar las medidas adecuadas. Para satisfacer las disposiciones de la CE, deberán utilizarse cables
apantallados para conectar el monitor y demás periféricos a la tarjeta. Estos productos han sido sometidos a prueba en
un típico sistema anfitrión que responde a los requisitos de la clase A. Se supone que estos productos cumplirán
también con las normas en cualquier sistema que responda a los requisitos de la clase A.
EUROPE
(English) European user’s information – Directive on Waste Electrical and

Electronic Equipment (WEEE)
Please refer to the Matrox Web site (www.matrox.com/environment/en/weee) for recycling information.
(Français) Informations aux utilisateurs Européens – Règlementation des

déchets d’équipements électriques et électroniques (DEEE)
Se référer au site Web de Matrox (www.matrox.com/environment/en/weee) pour l’information concernant le recyclage.
(Deutsch) Information für europäische Anwender – Europäische Regelungen zu Elektro-

und Elektronikaltgeräten (WEEE)
Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen.
(Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature
elettriche ed elettroniche (RAEE)
Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio.
FRANCE
Avertissement sur l’épilepsie

À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sont
susceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières
clignotantes ou d’éléments fréquents dans notre environnement quotidien. Ces personnes s’exposent à des crises
lorsqu’elles regardent certaines images télévisées ou qu’elles jouent à certains jeux vidéo. Ces phénomènes peuvent
apparaître alors même que le sujet n’a pas d’antécédent médical ou n’a jamais été confronté à une crise d’épilepsie.
Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte de
conscience) en présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation.
Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre
enfant présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte
de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer
et consultez un médecin.
Précautions à prendre dans tous les cas pour l’utilisation d’un jeu vidéo Ne vous tenez pas trop près de l’écran.
• Jouez à bonne distance de l’écran de TV et aussi loin que le permet le cordon de raccordement. • Utilisez de
préférence les jeux de vidéo sur un écran de petite taille. • Évitez de jouer si vous êtes fatigué ou si vous manquez de
sommeil. • Assurez-vous que vous jouez dans une pièce bien éclairée. • En cours d’utilisation, faites des pauses de dix
à quinze minutes toutes les heures.
USA

Remark for the Matrox hardware products supported by this guide This equipment has been tested
and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between
the equipment and receiver • Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected • Consult the dealer or an experienced radio/TV technician for help.
could void the user’s authority to operate this equipment.
Declaration of conformity of a Class B digital device according to the FCC rules

We, the Responsible Party Matrox, 2002 Ridge Road, Champlain, NY 12919 • Telephone: (514) 822-6000 (extension
2026) • Attention: Conformity Group Matrox
Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices
must accept any interference received, including interference that may cause undesired operation. Any question
regarding this declaration should be forwarded to the above coordinates.
CANADA

Remark for the Matrox hardware products supported by this guide These digital devices do not exceed the Class
B limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry Canada.

Remarque sur les produits matériels Matrox couverts par ce guide Ces appareils numériques n’émettent aucun
bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le
USA

Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
could void the user’s authority to operate this equipment. The use of shielded cables for connection of the monitor to
the card is required to meet FCC requirements.
CANADA

Remark for the Matrox hardware products supported by this guide These digital apparatus does not exceed the
Class A limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry
Canada.
Remarque sur les produits matériels Matrox couverts par ce guide Ce present appareil numérique n’émet aucun
bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe A prescrites dans le
JAPAN
VCCI Compliance Statement

Remark for the Matrox hardware products supported by this guide This is a Class B product based on
the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI).
If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and
use the equipment according to the instruction manual.
KOREA
B 급 기기 ( 가정용 방송통신기자재 )
이 기기는 가정용 (B 급 ) 전자파적합기기로서 주 로 가정에서 사용하는 것을 목적으로 하며 ,
모든 지역에서 사용할 수 있습니다 .
EUROPE
(English) European user’s information – Information on Conformity

Remark for the Matrox hardware products supported by this guide These devices comply with EC
Directive 2014/30/EU for a Class B digital device. They have been tested and found to comply with
EN55032/CISPR32 and EN55024/CISPR24. In a domestic environment these products may cause radio interference in
which case the user may be required to take adequate measures. These products have been tested in a typical class B
compliant host system. It is assumed that these products will also achieve compliance in any class B compliant system.
(Français) Informations aux utilisateurs Européens – Informations sur la conformité

Remarque sur les produits matériels Matrox couverts par ce guide Ces unités sont conformes à la directive
communautaire 2014/30/EU pour les unités numériques de classe B. Les tests effectués ont prouvé qu’elles sont
conformes aux normes EN55032/CISPR32 et EN55024/CISPR24. Le fonctionnement de ces produits dans un
environnement résidentiel peut causer des interférences radio, dans ce cas l’utilisateur peut être amené à prendre les
mesures appropriées. Ces produits ont été testés dans un système hôte typique compatible classe B. On suppose qu’ils
présenteront la même compatibilité dans tout système compatible classe B.
(Deutsch) Information für europäische Anwender – Konformitäts-Informationen

Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch Diese Geräte entsprechen
EC Direktive 2014/30/EU für ein digitales Gerät Klasse B. Sie wurden getestet und entsprechen demnach
EN55032/CISPR32 und EN55024/CISPR24. In einer Wohnumgebung können diese Produkte Funkinterferenzen
erzeugen, und der Benutzer kann genötigt sein, entsprechende Maßnahmen zu ergreifen. Diese Produkt wurden in
einem typischen, der Klasse B entsprechenden, Host-System getestet. Es wird davon ausgegangen, daß diese Produkte
auch in jedem Klasse B entsprechenden System entsprechend funktionieren.
(Italiano) Informazioni per gli utenti europei – Informazioni sulla conformità

Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva
CEE 2014/30/EU relativamente ai dispositivi digitali di Classe B. Sono stati provati e sono risultati conformi alle norme
EN55032/CISPR32 e EN55024/CISPR24. In un ambiente domestico, questi prodotti possono causare radiointerferenze,
nel qual caso all’utente potrebbe venire richiesto di prendere le misure adeguate. Questi prodotti sono stati provati in un
tipico sistema host conforme alla classe B. Inoltre, si dà per scontato che questi prodotti acquisiranno la conformità in
qualsiasi sistema conforme alla classe B.
(Español) Información para usuarios europeos – Información sobre la conformidad

Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos
cumplen con la directiva de la CE 2014/30/EU para dispositivos digitales de Clase B. Dichos dispositivos han sido
sometidos a prueba y se ha comprobado que cumplen con las normas EN55032/CISPR32 y EN55024/CISPR24. En
entornos residenciales, estos productos pueden causar interferencias en las comunicaciones por radio; en tal caso el
usuario deberá adoptar las medidas adecuadas. Se supone que estos productos cumplirán también con las normas en
cualquier sistema que responda a los requisitos de la clase B.
EUROPE
(English) European user’s information – Directive on Waste Electrical and

Electronic Equipment (WEEE)
Please refer to the Matrox Web site (www.matrox.com/environment/en/weee) for recycling information.
(Français) Informations aux utilisateurs Européens – Règlementation des

déchets d’équipements électriques et électroniques (DEEE)
Se référer au site Web de Matrox (www.matrox.com/environment/en/weee) pour l’information concernant le recyclage.
(Deutsch) Information für europäische Anwender – Europäische Regelungen zu Elektro-

und Elektronikaltgeräten (WEEE)
Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen.
(Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature
elettriche ed elettroniche (RAEE)
Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio.
FRANCE
Avertissement sur l’épilepsie

À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sont
susceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières
clignotantes ou d’éléments fréquents dans notre environnement quotidien. Ces personnes s’exposent à des crises
lorsqu’elles regardent certaines images télévisées ou qu’elles jouent à certains jeux vidéo. Ces phénomènes peuvent
apparaître alors même que le sujet n’a pas d’antécédent médical ou n’a jamais été confronté à une crise d’épilepsie.
Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte de
conscience) en présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation.
Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre
enfant présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte
de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer
et consultez un médecin.
Précautions à prendre dans tous les cas pour l’utilisation d’un jeu vidéo Ne vous tenez pas trop près de l’écran.
• Jouez à bonne distance de l’écran de TV et aussi loin que le permet le cordon de raccordement. • Utilisez de
préférence les jeux de vidéo sur un écran de petite taille. • Évitez de jouer si vous êtes fatigué ou si vous manquez de
sommeil. • Assurez-vous que vous jouez dans une pièce bien éclairée. • En cours d’utilisation, faites des pauses de dix
à quinze minutes toutes les heures.
Copyright © 2020 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle
Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos.
Trademarks • Marques déposées • Warenzeichen • Marchi registrati •

Marcas registradas
Matrox Electronic Systems Ltd. /
Matrox Graphics Inc. ................................................ Matrox®, DualHead®, Avio™, C-Series™, D-Series™,
DualHead2Go™, Extio™, G400™, G450™, G550™, GXM™,
Maevex™, Marvel™, MED2mp™, MED2mp-DVI™, MED3mp-
DVI™, MED4mp™, MED5mp-DVI™, MED5mp™, Millennium™,
MMS™, Multi-Monitor Series™, MultiDesk™, Mura™,
MuraControl™, Mystique™, P650™, P690™, P750™, Parhelia™,
Parhelia™ APVe, Parhelia-512™, Parhelia-LX™, Parhelia HR256™,
PJ4OLP™, QID™, Quad Information Display™, RAD™, Quick
Connect™, MaxVIEW™, Onyx™, PixelTOUCH™, PrecisionCAD™,
Precision SGT™, QuadHead2Go™, QuickDesk™, RAD2mp™,
RAD3mp™, RAD9mp™, RADQ2mp™, Rainbow Runner®,
TheatreVUE™, TripleHead™, TripleHead2Go™, VDA™, Veos™,
Xenia™
Adobe Systems Inc. ................................................. Acrobat®, Reader®
Advanced Micro Devices, Inc. ................................. AMD®
Apple Computer, Inc. ............................................... App Store®, Apple®, iPad®, Mac®, Mac OS®
Belden Inc. ............................................................... Belden®
Dolby Laboratories, Inc............................................. Dolby®, Dolby Digital®
Facebook, Inc. .......................................................... Facebook®
Google, Inc................................................................ YouTube®
HDMI Licensing LLC ................................................. HDMI®
Intel Corporation ....................................................... Intel®
International Business Machines .............................. IBM Video Streaming™
Linus Torvalds ........................................................... Linux®
Microsoft Corporation............................................... Active Directory®, Aero®, Direct3D®, DirectShow®, DirectX®,
Microsoft®, MS-DOS®, PowerPoint®, Windows®, Windows NT®,
Windows Server®, Windows Vista®
Panopto, Inc.............................................................. Panopto™
PCI-SIG..................................................................... PCI™, PCI-X®, PCIe®, PCI Express®
Radio Corporation of America .................................. RCA®
RealVNC Ltd. ............................................................ VNC®
Restream, Inc............................................................ Restream™
Rovi Corporation....................................................... Macrovision®
SD-3C, LLC............................................................... SD™, SDHC™, SDXC™
Silicon Graphics, Inc. ................................................ OpenGL®
Silicon Image, Inc...................................................... PanelLink®, TMDS®
Twitch Interactive, Inc. .............................................. Twitch™
U.S. Environmental Protection Agency..................... ENERGY STAR®
Video Electronics Standards Association ................. DisplayPort™
VideoLAN .................................................................. VideoLAN®, VLC®, VLC® media player
Vimeo, LLC ............................................................... Vimeo®
Wibu-Systems........................................................... WIBU®
Wowza Media Systems, LLC .................................... Wowza™
Copyright © 1996-2020 VideoLAN. This logo or a modified version may be used or modified by anyone to refer to the
VideoLAN project or any product developed by the VideoLAN team, but does not indicate endorsement by the project.
HTML5 Logo by World Wide Web Consortium (W3C). This HTML5 logo is licensed under this Public License
(http://www.creativecommons.org/licenses/by/3.0/legalcode). The logo has been modified to meet the resolution and
size required by this application.
• (English) Registered trademarks are registered in the United States, Canada, and/or other countries. All other nationally
and internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Les marques
déposées sont déposées aux États-Unis, au Canada et/ou dans d’autres pays. Toutes les autres marques et tous les
autres noms déposés reconnus nationalement ou internationalement sont également reconnus par les présentes. •
(Deutsch) Die eingetragenen Warenzeichen sind in den USA, Kanada und/oder anderen Ländern registriert. Alle
sonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt. • (Italiano)
I marchi registrati sono registrati negli Stati Uniti, in Canada e/o in altri paesi. Tutti gli altri marchi registrati e nomi
commerciali riconosciuti a livello nazionale e internazionale sono ugualmente riconosciuti qui. • (Español) Las marcas
registradas están registradas en los EE.UU., Canadá u otros países. Por medio del presente se reconocen todas las
demás marcas y nombres comerciales reconocidos a nivel nacional e internacional.
(English) Disclaimer
THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE.
Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The
information provided by this document is believed to be accurate and reliable at the time it is written. However, no
responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;
nor for any infringements of patents or other rights of third parties resulting from its use.
(Français) Responsabilité
LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT ÊTRE MODIFIÉES EN TOUT TEMPS ET CE SANS
PRÉAVIS.
Les Graphiques Matrox Inc. se réserve le droit de modifier les spécifications en tout temps et ce sans préavis
quelconque. Les informations contenues dans ce manuel sont reconnues comme étant précises et fiables à la date de
rédaction. Cependant, Matrox Graphics Inc. n’assume aucune responsabilité concernant leur utilisation, leur
reproduction et/ou distribution, en tout ou en partie, ni leur contrefaçon de brevets ou de tout autre droit appartenant à
des tiers résultant de leur utilisation. Aucune licence n’est accordée sur aucun brevet ou droit d’exploiter un brevet de
Matrox Graphics Inc.
(Deutsch) Haftungsablehnungserklärung
DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KÖNNEN OHNE VORHERIGE ANKÜNDIGUNG
GEÄNDERT WERDEN.
Die Matrox Graphics Inc. behält sich das Recht vor, jederzeit und ohne Ankündigung technische Daten zu ändern. Zum
Zeitpunkt der Erstellung dieses Handbuchs sind die Inhalte korrekt und verlässlich. Weiterhin übernimmt Matrox
Graphics Inc. keinerlei Verantwortung für die Benutzung dieses Handbuchs, die Vervielfältigung und/oder Verteilung im
Ganzen oder zum Teil; weder für Verstöße gegen Patentrechte noch für andere Rechte Dritter, die aus seinem Gebrauch
resultieren mögen. Es werden keinerlei Lizenzrechte gewährt für sämtliche Patente oder Patentrechte der Matrox
Graphics Inc.
(Italiano) Discrezionalità
LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE IN QUALUNQUE
MOMENTO E SENZA PREAVVISO.
Matrox Graphics Inc. si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunque
momento e senza alcun preavviso. Le informazioni contenute in questa documentazione sono ritenute corrette e
attendibili al momento della pubblicazione. In ogni caso, non è imputabile a Matrox Graphics Inc. nessuna responsabilità
per il loro utilizzo, per la loro distribuzione e/o riproduzione completa o in parte, come nessuna violazione a brevetti o
diritti di altri produttori derivante dal loro utilizzo.
(Español) Renuncia
LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN
CUALQUIER MOMENTO.
Matrox Graphics Inc. se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso. La
información facilitada en este documento se considera que es exacta y fiable hasta la fecha de publicación. Sin
embargo, Matrox Graphics Inc. no asume ninguna responsabilidad por su uso, por su reproducción y/o distribución
parcial o total; ni por cualquier infracción de patentes u otros derechos de terceras partes derivados de su uso. No se
concede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox Graphics Inc.
Matrox Graphics Inc.
1055 Saint Regis Boulevard [email protected]
Dorval, Quebec, Canada H9P 2T4 www.matrox.com/graphics
(514) 822-6000

Matrox PowerStream Plus User Guide

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Matrox® PowerStream Plus

2 Getting started .................................................................................................. 8

3 Adding devices to your environment ............................................................. 17

4 Managing users and passwords .................................................................... 19

5 Encoding process overview ........................................................................... 24

6 Maevex 6150 encoder settings ...................................................................... 25

2 Matrox PowerStream Plus – User Guide

8 Maevex 6100 encoder settings ...................................................................... 59

9 Maevex 5150 encoder settings ...................................................................... 73

10 Maevex 5150 decoder settings ...................................................................... 85

11 Managing your configurations........................................................................ 94

12 Adjusting the date and time of your device ................................................... 96

Matrox PowerStream Plus – User Guide 3

15 Appendix – Firewall requirements ................................................................ 114

16 Customer support ......................................................................................... 118

4 Matrox PowerStream Plus – User Guide

1.1 Before you begin

 Install the latest version of Matrox PowerStream Plus software.

1.1.1 Software versions and mismatches

Matrox PowerStream Plus – User Guide 5

 Windows® Server® 2019

 Windows® Server® 2016

 Windows® Server® 2008 R2

1.1.3 Supported Matrox hardware

 Maevex 6100 Series –

 Maevex 6150 encoders

 Maevex 6120 encoders

 Maevex 6100 encoders

 Maevex 5100 Series –

 Maevex 5150 encoders

 Maevex 5150 decoders

1.1.4 Obtaining Matrox PowerStream Plus

1.2 Installing your software

6 Matrox PowerStream Plus – User Guide

 Windows 10 – Click Start Æ All apps* Æ Matrox PowerStream Plus* Æ Matrox

1.4 More information

Matrox PowerStream Plus – User Guide 7

2.1 Starting Matrox PowerStream Plus for the first time

 If you’re a Maevex environment administrator, click Yes. You’ll be prompted to enter

8 Matrox PowerStream Plus – User Guide

Matrox PowerStream Plus – User Guide 9

2.3.1 PowerStream Plus shortcut menu

10 Matrox PowerStream Plus – User Guide

2.4 PowerStream Plus basic functions

2.4.1 Modify settings

2 Enable the Modify settings option.

Matrox PowerStream Plus – User Guide 11

Controller system Maevex 5150

Source A video source connected to the input of an encoder. A

12 Matrox PowerStream Plus – User Guide

2.6 Understanding your Maevex devices

Matrox PowerStream Plus – User Guide 13

Managing your device groups

 To remove a group, move all the tiles out of a group.

2.6.2 Device tiles

A Device type identified by icon:

14 Matrox PowerStream Plus – User Guide

 To delete a device, click the Delete ( ) icon.

Install the latest version of Matrox PowerStream Plus software.

Windows® Server® 2019

Windows® Server® 2016

Windows® Server® 2008 R2

Maevex 6100 Series –

Maevex 6150 encoders

Maevex 6120 encoders

Maevex 6100 encoders

Maevex 5100 Series –

Maevex 5150 encoders

Maevex 5150 decoders

Windows 10 – Click Start Æ All apps* Æ Matrox PowerStream Plus* Æ Matrox

If you’re a Maevex environment administrator, click Yes. You’ll be prompted to enter

To remove a group, move all the tiles out of a group.

To delete a device, click the Delete ( ) icon.