Appendix 1 - Quality Objectives: Zanzibar Bureau of Standards

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ZANZIBAR BUREAU OF STANDARDS

Appendix 1 – Quality Objectives

The objectives listed below are top-level Quality Management System objectives; process and product objectives are
listed in Matrix for Key Performance Indicators.

Evidence of
Activity/Actio
Objective Process Responsibility Deadline Resources achieving
n
objective
To strive for All processes Choosing Director December Employees ISO-9001:2015
continually within QMS Certification General, 2020 Certificate
Finance
improvement of scope body Director of
Quality Quality
Signing
Management Management
contract
System and to be all employees
ISO certified
organization

Strengthen quality Inspection Sample Director of Continuous Employees Numbers of test


control and quality collection Quality process results
Testing Finance
assurance of Management
Sample Number of
commodities and Certification Laboratory
analysis Standards marks
services equipment
issued
Issuing
Standard
mark

Appendix 1 - Quality Objectives ver. 1.0 from 06-01-2020 Page 1 of 3


ZANZIBAR BUREAU OF STANDARDS

increase the Standards TC meeting Head of 2023 Reference Standards/


number of formulation Standards Standards ( standards
adopted, and adoption Development national, catalog
developed and regional and
published Zanzibar international )
Standards up to
TC members
400
Finance

attract positive All process Customer Head of Continuous Employees Report of


perception from care services sections process customer
Finance
our customers by satisfaction
Handling
ensuring on time Awareness survey
request query
delivery services
and Customer
and providing
complain feedback
quality oriented
products

Enhance internal Information Use of mass Head of Continuous Employees Quality policy
and external technology and social sections process and objectives
Finance
communication modernization media posted on
with all employees IT system workplace and
Meeting
and interested website
between
parties in all
Appendix 1 - Quality Objectives ver. 1.0 from 06-01-2020 Page 2 of 3
ZANZIBAR BUREAU OF STANDARDS

matters relating to management Meeting’s


our products and and minutes
services in the employee
daily activities

Director of Quality Management


Rahima Ali Bakari

_____________________
Signature

Appendix 1 - Quality Objectives ver. 1.0 from 06-01-2020 Page 3 of 3

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