A

Summer Training Report

On
“INDUSTRIAL RELATIONS SCENARIO AT
ORDNANCE FACTORY
DEHRADUN (U.K)
Submitted for partial fulfillment of requirement for
the  award of degree of
Bachlor of Business Administration
Of
Institute of technology and management dehradun

Guided by: -  Submitted by:-
Miss Surbhi mam M.s kavita BBA II
YEAR
ROLL NO -15224510007

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 PROJECT REPORT

ON
Industrial Relations scenario at ORDNANCE
FACTORY DEHRADUN and Working of the
IR Deparment

In partial fulfillment of the Course BBA

Industry Internship Programme (IIP)
in Semester 4TH of the

BACHLOR OF BUSINESS ADMINITRATION

(Batch: july 2015-18)

PROJECT GUIDE: SUBMITTED BY:
HEMANT SIR MS KAVITA
(HR) BBA II YEAR
ROLL NO - 155224510007

Declaration

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This is to declare that the Report entitled“Industrial
Relations scenario at Ordnance factory Dehradun Plant
and working of the IR deparment” has been made for the
partial fulfillment of the Course:  Industry Internship
Programme  (IIP)  in Semester4 th (Batch: july  (2015-
18)  by me  at Ordnance factory (dehradun) under the
guidance of  Mr HEMANT NEGI (HR)

I confirm that this report truly represents my work

undertaken as a part of my Industry Internship
Programme (IIP). This work is not a replication of work
done previously by any other person. I also confirm that
the contents of the report and the views contained therein
have been discussed and deliberated with the guide.

Ms. Kavita
BBA II YEAR

ACKNOWLEDGEMENT
No work is considered complete unless due  indebtedness
is expressed to all those, whomade the work successful.
Concentration, dedication, hard work & application
areessential but not the only factors to achieve the
desired goal.There must be supplemented  by guidance,

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assistance and co-operation of  people to make it
a  success. Every completesuccessful assignment is the
result of many hands joined together.

A formal statement of acknowledgement is hardly

sufficient to express my gratitudetowards the
personalities who have helped  me to undertake this
training.

I am highly indebted to cooperative staff of

ORDNANCE FACTORY Ltd. DEHRADUN who gave me
weighty guidance in the study. It was really nice experience
to work intheir guidance and helping me in knowing practical
things, which was my mainobjective, before entering the
corporate world. They have provided me an
unconditionalsupport during the project work.

I am highly thankful to MS. SURBHI MAM for her

Guidance. She has been a constantsource of inspiration
and her critical evaluation during our course in the
institute hashelped me to complete this project properly .

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Through this acknowledgment I would like  to grab the
opportunity to thank all  those whohelped me from the
start of my training, to  its end. It is warmth and efforts
of my teachers,friends and well wishers who has been   a
source of strength and confidence  for me in the
endeavour. Finally, yet importantly, we would like to
thank  almighty for blessing me to do and complete this
project.

MS. KAVITA
BBA II YEAR

CONTENTS
 

 INTRODUCTION OF ORGANIZATION

 COMPANY PROFILE

 OBJECTIVES OF THE STUDY

 INDUSTRIAL RELATION OPERATING IN ORDNANCE

FACTORY LTD.

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  RESEARCH METHODOLGY

 DATA ANALYSIS AND INTERPRATIONS

 FINDINGS

 LIMITATIONS

 CONCLUSION

 SUGGESTIONS

 BIBLIOGRAPHY

 ANNEXURE

INTRODUCTION
ABOUT INDUSTRIAL RELATIONS
Industrial  Relations  is  a  dynamic  socioecon
o m i c   p r o c e s s .   I t   a “designation of a whole field of
relationship that exists because of the necessary collaboration of
men and women in the employment process of industry”. It is not
the cause but an effect of social, political and economic
forces.

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Economists  have  traditionally  identified  fourfactors  of  p
roduction,viz., and labour, capital and organization. The role
of  labour as a  factor o f   p r o d u c t i o n i s b e c o m i n g
i n c r e a s i n g l y i m p o r t a n t   i n   t h e   m o d e r n society.
Capital and natural resource endowments, no doubt, are vital
elements in the production process but it is labour which
Contributesm o s t   t o   t h e   w e a l t h   o f   a   c o m p a n y .   “ H u
m a n   b e i n g s   a r e   t h e   a c t i v e agents who accumulate
capital,exploit natural resources, build social,
economic  and  political  organizations  and  carry 
f o r w a r d   n a t i o n a l development”.  Growing  industrializ
ation  and  the  rapid  expansion  of  the services sector
resulted in the galloping demand for skilled labour after 50s.
The emergence of the concept of human relations, human
resource management (HRM) and human resource
development(HRD)
contributed  to  the  growing  importance  of  la
b o u r .   T h e   i s s u e   o f   INDUSTRIAL RELATIONS arose
from the issue of divorce of the workers from the ownership
and management of the production process. This has brought
about a sense of deprivation and loss of independence on the
part of workers and is probably the primary cause of
industrial disputes. Industrial work has drastically reduced
the independence of workers and made them mere cogs in the
machine – a kind of ‘second class citizens’. The disciplinary
rules for work have become quit
eharshand  arbitrary.  The  heterogeneous  nature  of  worke
rs,  illiteracy  andpoliticization of trade unions made it
impossible for the workers to bargain for their rights

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untidily. All these factors have led to growing unrest among the
rank of workers

 Examination of INDUSTRIAL RELATIONS

The term‘INDUSTRIAL RELATIONS’refers to relationship
betweenManagement and Labour or among Employees
and their Organizationsthat characterize or grow out of
employment. Theoretically speaking,there are two parties in
the ‘employment’ relationship –

labourandmanagement.  Both  parties  need  to  work  in 

a  spirit  of  cooperation,adjustment and accommodation.
In their own mutual interest certainrules for co-existence are
formed and adhered to. Over the years, theState has also come
to play a major role in INDUSTRIAL RELATIONS –one, as an
initiator of policies and the other, as an employer by settingup
an extremely large public sector. There are points to examination
of the Industrial Relations:

 Employer-Employee inter actions:

Industrial Relations arise out of  employer employee
interactions. These relations cannot exist withoutthe basic
building blocks, i.e., the employer and on one side and
theemployees on the other side.

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 Web of rules:
Industrial Relations
area‘ w e b   o f   r u l e s ’   f o r m e d   b y   t h e   i n t e r a c t i o n   o f  
t h e   g o v e r n m e n t ,   t h e industry and the labour. They
include the relations between employer and employees and
between employers` associations, trade union as well as the
State.

 Multidimensional:
Industrial Relations are fairly multi-
dimensionalinn a t u r e   a s   t h e y   a r e   i n f l u e n c e d ,   b y   a  
complex  set  of  institutional, economic and
technological factors.

 Dynamic and changing:

Industrial Relations change with the times, generally
keeping  pace  with  the  expectations  of  employees,
tradeu n i o n , e m p l o y e r s a s s o c i a t i o n s ,   a n d   o t h e r   e c o
n o m i c   a n d   s o c i a l institution in a society.

 Spirit  of  compromise  and  accommodation:

The  Industrial Relations system is characterized by forces
of conflict and compromise on either side. In the large
interests of society, both the employer andthe employees must
put out fires amicably and get along with eachother in a
spirits of compromise and accommodation.The
individualdifferences and disagreements must be dissolved

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through persuasionand even pressure. The factors
responsible for conflictful situationsneed to be resolved
through constructive means.

 Government’s   role :
The  government  influences  and  shapes Industrial
Relations with the help of laws, rules, agreements,
awards of courts and emphasis   on   usages,  customs ,
traditions,  as  well  as the implementation of its policies
and interference through executive and  judicial
machinery.

 Wide coverage:
The scope of Industrial Relations is wide enough tocover
a vast territory comprising of grievances, disciplinary
measures,ethics, standing orders, collective bargaining,
participatory schemes,dispute settlement mechanisms etc.

 Interactive and consultative in nature: Industrial

Relations include individual   relations and   joint
consultation   between  labour ,management.

RESEARCH METHODOLOGY 
A research methodology is a sample framework or a plan
for  study that is usedas a  guide for  conducting
research  . It  is a  blueprint that is followed in
processing  research work.  Thus in good research

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methodology the line of action has to be chosen
carefullyfrom various alternatives.
 
 RESEARCH DESIGN
A research design is the arrangement of conditions for
the collectionof data and anaylsis of data. Infact reseach
design is the conceptualstructure within which reseach is
conducted. 
Descriptive Research Design has been used by
meto  solve each  and every  factor  of  given
task.In  the  descriptive researchstudy,  the main  purpose
is  that of  formulating a problem  for more  precise
investigation or of developing the working hypothesis
forms anoperational point of view.The major emphasis is
on the discovery of  ideas and in sights

Data collection method

The data collected to carry out the study involves two

types of data.
 Primary Data: The primary data has been collected
from the employees .This data helps most for the
completion of the study by providing full and direct
information, which  needs some interpretation
and  analysis, to  attain the objectives of the study.

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  Secondary Data: This secondary data has been
collected from various sources  such  as   books, 
journals,  magazines  and  sites.Although  the data
collected or gathered from these sources neither
participate directly in the analysis  nor
influence  the  outcomes.  This  forms  a  basis  for  an  e
ffectiveapproach in making a report of what has
been studied. This data forms a partof the report and
facilitates to acquire pre-requisite knowledge
regarding the study under consideration

 Research measuring tools

To carry out the  above laid research design and to

collect data in  the prescribed manner, we have to use a
tool that facilitates our study. As we cannot take all
employees   into   consideration  certain
sample  of  staff  and  workmen  is considered.
 Sampling: To best suit this study a stratified
sampling is undertaken. As  per the company’s
requirement the following sampling plan is
designed.

2 Sampling  plan: The employees come to plant in 4-

shifts viz., A-shift, B-shift, C-shift and one General
shift. . There are 6 departments

3 Sampling  size:
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The sample size for workmen level is 30
The sample size for staff level is 20
Thus the total sample size is 50

DATA ANALYSIS AND  INTERPERTATION

TOTAL NO OF RESPONDENTS =40

1)Are you satisfied with the Working Condition in Amrit

BnaspatiCo.Limited?
I.  R.  RatingTotal  Respondents %  of  Respondents

2) Are you aware of all the Welfare schemes provided by

AmritBanaspati Co.Ltd.?
I.  R.  RatingTotal  Respondents %  of  Respondents

.
3)Are you satisfied with the wages and incentives provided by
ORDNANCE FACTORY LTD
I.  R.  RatingTotal  Respondents %  of  Respondents

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4)Are you satisfied with the provision of canteen at your
workplaceprovided by ORDNANCE FACTORY LTD.?
I.  R.  RatingTotal  Respondents %  of  Respondents

5)Are you satisfied with the provision of toilets at

your workplaceprovided by ORDNANCE FACTORY LTD.?
I.  R.  RatingTotal  Respondents %  of  Respondents

6)Are you satisfied the Drinking Water facility in ORDNANCE

FACTORY LTD ?
I.  R.  RatingTotal  Respondents %  of  Respondents

7)Are you satisfied with compensation provided by ORDNANCE

FACTORY LTD.?
I.  R.  RatingTotal  Respondents %  of  Respondents

8)Are you satisfied with the medical benefits provided by

ORDNANCE FACTORY LTD.?
I.  R.  RatingTotal  Respondents %  of  Respondents

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9)Are you satisfied retirement benefits provided by ORDNANCE
FACTORY LTD.?
I.  R.  RatingTotal  Respondents %  of  Respondents

10)Are you satisfied with the recreation facilities?

I.  R.  RatingTotal  Respondents %  of  Respondents

11)Are you satisfied with the transport facilities provided in

ORDNANCE FACTORY LTD.?
I.  R.  RatingTotal  Respondents %  of  Respondents

12)Is there any kind of grievance handling procedure in

ORDNANCE FACTORY LTD.
I.  R.  RatingTotal  Respondents %  of  Respondents

13)Are you satisfied with the grievance handling process of

thecompany?
I.  R.  RatingTotal  Respondents %  of  Respondents

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FINDINGS

1)37.5%  Employees are satisfied, and 62.5% 

dissatisfied with the  working condition provided by the
ORDNANCE FACTORY LTD.
2)Majority of Employees are  aware about the welfare
schemes  provided by theORDNANCE FACTORY LTD.
3)  Majority  of  Employees  are  satisfied  with  the
salary  and incentives provided  bythe ORDNANCE
FACTORY LTD.
4)62.5% Employees are satisfied, with the rest room
facility provided by the ABCLtd.
5)Majority of  Employees are satisfied  with the drinking
water facility provided bythe ORDNANCE FACTORY
LTD.
6)Majority  of  Employees  are  satisfied  with  their  job  pr
ofile.
7)42.5% of  Employees are satisfied, 57.5% are
dissatisfied with the compensation  provided by the
ORDNANCE FACTORY LTD.

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8)Majority of Employees are dissatisfied with the
medical benefits provided by theORDNANCE FACTORY
LTD.
9)  Majority of employees are dissatisfied with the
retirement benefits provided bythe ORDNANCE
FACTORY LTD.
10)Majority of employees are dissatisfied with the
recreation facilities provided bythe ORDNANCE
FACTORY LTD.
11)60%  satisfied  and remaining employees
are  dissatisfied  with  the transportfacilities provided by
the ORDNANCE FACTORY LTD.
12)  40% are dissatisfied with the grievance handling
procedure of the company

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LIMITATIONS

1)The sample collected is very small compared to the

population of  the company. Thus it may not bring out the exact
analysis.

2)Some of the respondents do not react favorably to the

questionnaires.

3)I t   i s   p o s s i b l e   t h a t   r e s p o n d e n t s   m i g h t   h a v e   t r i
e d   t o   m a i n t a i n consistency in terms of  their responses.

4)time of 4-6 weeks are also very less for the study

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 CONCLUSION

ORDNANCE is  growing at a very good place .As from

graphs it is clear that the industrial relation operation  in 
ORDNANCE FACTORY LTD.  is effective  one . There  are
different kind of welfare schemes like weekly
rest,medical allowance, death relief fund are provided by the
company to the employees to maintain the industrial relation
better one . Instead of all that there is also a effective
grievance handling machinery for maintaning it

SUGGESTIONS

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If the employees are in good condition then it drives their
capability togive maximum output to the company . Amrit
Banaspati Co.Ltd. had successfully accomplished their
target to uplift the standards of thepeople but somewhere
they lag behind to give proper insight into thetrue benefits
availed to the people. In this context I want to
suggestsome points that are more or less based on my findings.

1)Implementation of the Code of Discipline.

2) I also found that there is no medical Officer. This

is needed toprovide quick action in case of any accident.

3)there should be need of improvement in recreation facilities

providedby the ORDNANCE FACTORY LTD.

4)there should need to increase the retirement benefits

provided bythe ORDNANCE FACTORY LTD.

BIBLIOGRAPHY 

Manual and books:

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Personnel Manual by AMRIT BANASPATI Limited..Industrial
Relations & Labour laws (fourth edition) by S C SrivastavaPersonnel
Management by S.K. GuptaHuman Resource Management (second
edition) by V.S.P. Rao

Search Engine:
http://www.google.comhttp://www.ask.com
Website:
http://www.amritbanaspati.com

ANNEXURE

Employee Name: _______________

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 Designation: ___________

1)Are you satisfied with the Working Condition in ORDNANCE

FACTORY LTD?

a)Yes
b)No

2)Are you aware of all the Welfare Activities in ORDNANCE

FACTORY LTD??
a)Yes b)No

3)Are you satisfied with the wages and incentives provided by

ORDNANCE FACTORY LTD

a)Yes 
b) No

4)Are you satisfied with the provision of toilets at your workplace?

a)Yes b)No

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5)Are you satisfied the Drinking Water facility in ORDNANCE
FACTORY LTD?

a)Yes 
b)  No

6)Are you satisfied with the compensation provided by ORDNANCE

FACTORY LTD?

a)Yes
b)No

7)Are you satisfied with the medical benefits provided by

ORDNANCE FACTORY LTD?

a)Yes
b)No

8)Are you satisfied retirement benefits provided by ORDNANCE

FACTORY LTD?

a)Yes
b)No

9)Are you satisfied with the recreation facilities provided by

thecompany?
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a)Yes
b)No

10)Are you  satisfied with the  transport facility

provided  to you  by theORDNANCE FACTORY LTD?

a)yes
b)No

11)Is there any kind of grievance handling

procedure provided to youby the ORDNANCE FACTORY
LTD?

a)yes
b)No

12)Are you satisfied with the grievance handling

procedure providedto you by the company?

a)yes
b)No

13)i f t h e r e   a n y   s u g g e s t i o n   r e g a r d i n g   t o i m p r o v e
t h e i n d u s t r i a l relation operation in ORDNANCE
FACTORY LTD.please mention
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