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Priyanka lost all her project files due to her brother formatting her computer. She emails Kritiga, a database admin she has not worked with before, to request help finding backup files of the project from the office server so she can continue working. The project is for an iOS app for FLS Airlines. Priyanka provides her contact information and thanks Kritiga for her assistance.

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Priyanka
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4K views1 page

Email

Priyanka lost all her project files due to her brother formatting her computer. She emails Kritiga, a database admin she has not worked with before, to request help finding backup files of the project from the office server so she can continue working. The project is for an iOS app for FLS Airlines. Priyanka provides her contact information and thanks Kritiga for her assistance.

Uploaded by

Priyanka
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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Scenario 2: Requesting help.

Client: FLS Airlines


Project: Creating an iOS app
You are working from home using your personal PC. You have spent the last three
days, working on the UI of an app.
Today, your PC is formatted by your brother, and all your files are lost.
Thankfully, you have taken a backup in the office server.
Write a mail to Kritiga, a database admin, to help you find the backup files.
Challenge: This is the first time you are mailing Kritiga.

Subject: Request for backup files

Dear Kritiga,

I would like to request you to find backup files of project of iOS app of FLS
Airlines. I lost all the files due to some formattion done by my
brother. Please help me and send files as soon as possible.
Thanks and Regards
Priyanka
TCS
6239845107
[email protected]

Scenario 1: Tricky situations.


Client: Bank
Project overview: Adding functionality to the website
You are a tester. In this project you must test the test cases within 48 hours of
receiving them. The project is in a critical phase.
At this juncture, you receive the test cases one day late from the developer,
Eashwar. This has set you back by one day.
Write a mail to your manager Hareesh, giving him a heads up that the testing will
be delayed by one day because of this.
Catch: The developer involved is your friend. You don't want to seem like you are
blaming him in the mail.

Subject: Update on delay


Dear Hareesh,
I would like to inform you about delay in project. I got project one day late

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