0% found this document useful (0 votes)
59 views10 pages

Verbal and Nonverbal CommunicationL2

This document discusses verbal and nonverbal communication. It defines verbal communication as using words to convey messages and outlines features like appropriateness, brevity, clarity, ethics and vividness. Nonverbal communication refers to using behaviors rather than words, including body language, appearance, space, and time. The document also categorizes different types of nonverbal cues and principles, and explains that mastery of nonverbal communication enhances message delivery and builds connections with listeners.

Uploaded by

margilyn ramos
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
59 views10 pages

Verbal and Nonverbal CommunicationL2

This document discusses verbal and nonverbal communication. It defines verbal communication as using words to convey messages and outlines features like appropriateness, brevity, clarity, ethics and vividness. Nonverbal communication refers to using behaviors rather than words, including body language, appearance, space, and time. The document also categorizes different types of nonverbal cues and principles, and explains that mastery of nonverbal communication enhances message delivery and builds connections with listeners.

Uploaded by

margilyn ramos
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 10

Verbal and Nonverbal

Communication
Lesson 1: Nature and Process of Communication
Verbal Communication
 It refers to an interaction in which words
are used to relay a message. For effective
and successful verbal communication, use
words to express ideas which can be
easily understood by the person you are
taking to. Consider appropriateness, brevity,
clarity, ethics and vividness when engaging
in this type of communication.
Features of Language
 Language is symbolic. Communication
occurs through the use of symbols. We
use symbols to represent how we
experience the world.
 Language is rule-governed. Each language
system has its own set of rules. Learning
and speaking a language requires a
knowledge of these rules.
 Appropriateness
The language that you use should be appropriate to the environment or occasion
(i.e., whether formal or informal).
 Brevity
Speakers who often use simple yet precise and powerful words are found to be
more credible. Try to achieve brevity by being more direct with your words. Avoid
fillers and insubstantial expressions which do not add to the message, such as “uh”,
“you know”, “I guess,” and other.
 Clarity
The meanings of words, feelings, ideas may be interpreted differently by a listener;
hence, it is essential for you to clearly state your message and express your ideas
and feelings.
 Ethics
Words should carefully chosen in consideration of the gender, roles, ethnicity,
preferences, and status of the person or people you are talking to.
 Vividness
Words that vividly or creatively describe things or feelings usually add color and
spice to communication; hence, you are encouraged to find ways to charm your
audience through the use of vivid words.
Three Rules
 Syntactic Rules deal with the structure
of language or the grammatical
arrangement of words in a sentence.
 Semantic Rules refer to the assignment
of meaning to words or symbols.
 Pragmatic Rules govern language use
within context.
Nonverbal communication
 It refers to an interaction where behavior is
used to convey and represent meanings. All
kinds of human responses that are not
expressed in words are classified as nonverbal
communication. Examples of nonverbal
communication are stares, smiles, tone of
voice, movements, manners of walking, standing
and sitting, appearance, style of attire, attitude
towards punctuality and space, personality, and
others.
Principles of Nonverbal Communication
 Nonverbal communication is contextual.
 Nonverbal Behaviors occur in groups.
 Nonverbal symbols always communicate.
 Nonverbal communication is governed by rules and
culture-bound.
 Nonverbal communication is motivated.
 Nonverbal communication appears to hold more
credibility than verbal communication.
 Nonverbal communication reinforces or contradicts
other forms of communication.
Categories for Nonverbal Communication
 Kinesics refers to body motions and positions.
 Haptics involves the sense of touch to convey emotions.
 Physical Apperance influences how people perceive us and
vice versa.
 Artifacts are material things we wear or attach to our
bodies to express our identities.
 Proxemics refers to the use of space or distance.
 Environmental factors refer to the elements of a
surrounding or setting.
 Chronemics is the use of time tom reflect personal and
cultural identities.
 Paralanguage involves vocal elements of
communication such as pitch, vocal quality,
volume, intonation, accent, pronunciation,
rhythm, pace and sounds produced by clearing
the throat , murmuring or sighing.
 Silence is also a nonverbal symbol associated
with different meanings including anger,
awkwardness or contentment.
Mastery of nonverbal communication is
important for several reasons:
 It enhances and emphasizes the message of your speech, thus making
it more meaningful truthful, and relevant.
 It can communicate feelings, attitudes, and perceptions without you
saying a word.
 It can sustain the attention of listeners and keep them engaged in the
speech.
 It gives the audience a preview to the type of speaker you are.
 It makes you appear more dynamic and animated in your delivery.
 It serves as a channel to release tension and nervousness.
 It helps make your speech more dynamic.
 It can build a connection with listeners.
 It makes you are credible speaker.
 It helps you vary your speaking style and avoid a monotonous delivery.

You might also like