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Introduction To Operations Management and TQM

This document provides information about the Bachelor of Science in Management Accounting program offered by Tanauan City College in the Philippines. It outlines a course on Operations Management and Total Quality Management, including its description, student learning outcomes, performance indicators, intended learning outcomes, modules, topics, teaching methods, and assessments. The course is designed to introduce students to operations management concepts and decision-making tools through online discussions, readings, exercises and group work assessments.

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0% found this document useful (0 votes)
191 views

Introduction To Operations Management and TQM

This document provides information about the Bachelor of Science in Management Accounting program offered by Tanauan City College in the Philippines. It outlines a course on Operations Management and Total Quality Management, including its description, student learning outcomes, performance indicators, intended learning outcomes, modules, topics, teaching methods, and assessments. The course is designed to introduce students to operations management concepts and decision-making tools through online discussions, readings, exercises and group work assessments.

Uploaded by

tcc 0029
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Republic of the Philippines

Province of Batangas
CITY OF TANAUAN

TANAUAN CITY COLLEGE


TANAUAN City of Colors
E-mail: [email protected] Tel. No.: (043) 702 – 6979; (043) 706 – 6961; (043) 706 - 3934
URL: https://www.facebook.com/pages/Tanauan-City-College/554034167997845

Bachelor of Science in Management Accounting


CGT-TCC-F59
VISION

In 2030, the Tanauan City College will be globally competitive self-sustaining technological-vocational college of the Constituents of Tanauan, Batangas
which produces Filipino professionals who are patriotic and nationalistic in character, productively contributing to society, highly skilled and technology driven.

MISSION

In implementing its vision, the TCC endeavors:

1. To provide relevant educational opportunities geared towards local and global demands of an emerging agro-industrial and industrial-tourist-commercial
community at reasonable price for constituents of Tanauan, Batangas and its adjacent Municipalities and Cities in Luzon;
2. To provide quality education through excellence in training and instruction in technology and sciences, and excellence in languages, humanities and
the arts;
3. To provide advanced studies, applied research and extension services ,a and experimentation in the field of agro-business, commerce and tourism,
technology, and social sciences; and
4. Finally, its aims to model the patriotism and nationalism of its visionary leaders in Philippine History: Apolinario M. Mabini and Jose Laurel.

CORE VALUES

P – Professionalism
I – Integrity
V – Value for Excellence
O – Open for Innovation
T – Teamwork
CGT-TCC-F59
Tanauan City College Page 2 of 6

I. COURSE IDENTIFICATION
Course Title Operations Management and TQM Course Code CBME01
Course Credit Three (3) Hours per Week Three (3)
Course PreRequisite Course Co-Requisite None
Curriculum: BSMA 2017 Curriculum Semester 1st Semester, 1st Year Level

This course is an introduction to the concepts, principles, problems, and practices of operations management. Emphasis is on
managerial processes for effective operations in both goods-producing and service-rendering organization. Topics include
Course Description operations strategy, process design, capacity planning, facilities location and design, forecasting, production scheduling, inventory
control, quality assurance, and project management. The topics are integrated using a systems model of the operations of an
organization

Student Outcomes At the completion of the program, the students should be able to allow students to facilitate learning of the
(SOs) Addressed by competencies and practice learned opportunities
the Course
A student enrolled in this course should be able to meet the following performance indicators:
1. Resolve business issues and problems, with a global and strategic perspective using knowledge and technical proficiency
Performance
in the areas of Operations Management and Total Quality Management; and
Indicators
2. Select the proper decision making tools to critically, analytically and creatively solve problems and drive results.

At the end of this course, the students should be able to:

Cognitive:
1. discuss the major Operations Management and Total Quality Management concepts, quantitative tools and techniques that
Course Intended
are used in tactical and strategic decisions
Learning Outcomes
(CILO)
Affective:
1. develop an entrepreneurial mindset and competencies; and
2. demonstrate confidence in public speaking and social relations.

Course Code: CBME01 Prepared by: Checked by: Approved by:


BACHELOR OF SCIENCE IN Course Title : Operations
MANAGEMENT ACCOUNTING Management and TQM
First Semester A.Y. 2021 - 2022 Rev. No. WILMA WENG P. CASALME, PhD Dean/Program Head DR. JOEVELL P. JOVELLANO
Date Revised : Faculty VPAA
CGT-TCC-F59
Tanauan City College Page 3 of 6

Psychomotor:
1. apply the Operations Management and Total Quality Management theories and principles that underlie each of the functional
areas of business; and
2. perform tasks which utilize one’s strengths as well as overcome one’s weaknesses to the attainment of one’s entrepreneurial
objectives.

Module Teaching-learning Time Frame


Learning Outcomes Assessment/Evaluation
Subject Matter / Topics Activities (TLA) Hours Weeks
Overview of the Course and Methods At the end of the period, the students should be Assigned Readings,
Tanauan City College  Discussion able to: Exercises, Works in
Discussion of the following: 1. identify the topic contents of the course; Progress, Groups of students
1. Course Syllabus Resources 2. understand the course’s grading system; will form teams to work on the
2. Grading System  Student Manual 3. apply and follow the classroom rules and various assigned tasks
3. Classroom Rules and Policies  Syllabus policies; virtually
4. Vision and Mission of the 4. understand the Vision and Mission of the
institution institution

I. Introduction to Operations Discussion Using Online 6 Week At the end of the period, the students should be Assigned Readings,
Management and TQM LMS, and/or Face-to-face Hours 1-2 able to: Exercises, Works in
Module 1 Classroom Discussion if 1. expand individual knowledge of operations Progress, Groups of students
1. Operations and Productivity allowed, Collaborative management and decision making will form teams to work on the
2. Operations Strategy in Global Learning 2. examine reasons for poor productivity and various assigned tasks
Environment formulate ways of improving it. virtually
3. discuss different operations strategies in
global environment

I. Introduction to Operations Discussion Using Online 6 Week At the end of the period, the students should be Assigned Readings,
Management and TQM (cont’d) LMS, and/or Face-to-face Hours 3-4 able to: Exercises, Works in

Course Code: CBME01 Prepared by: Checked by: Approved by:


BACHELOR OF SCIENCE IN Course Title : Operations
MANAGEMENT ACCOUNTING Management and TQM
First Semester A.Y. 2021 - 2022 Rev. No. WILMA WENG P. CASALME, PhD Dean/Program Head DR. JOEVELL P. JOVELLANO
Date Revised : Faculty VPAA
CGT-TCC-F59
Tanauan City College Page 4 of 6

Module 2 Classroom Discussion if 1. Prepare demand forecasting for the Progress, Groups of students
1. Total Quality Management allowed, Collaborative operations startup project will form teams to work on the
2. Project Management Learning various assigned tasks
3. Forecasting virtually

II. Designing Operations Discussion Using Online At the end of the period, the students should be Assigned Readings,
MODULE 3 LMS, and/or Face-to-face able to: Exercises, Works in
1. Design Goods and Services Classroom Discussion if 1. Prepare product/service design for the Progress, Groups of students
6 Week
2. Managing Quality allowed, Collaborative operations startup project will form teams to work on the
Hours 5-6
Learning various assigned tasks
virtually

II. Designing Operations (cont’d) Discussion Using Online At the end of the period, the students should be Assigned Readings,
MODULE 4 LMS, and/or Face-to-face able to: Exercises, Works in
1. Process Strategy Classroom Discussion if 1. Prepare location plan and process design for Progress, Groups of students
6 Week
2. Location Strategies allowed, Collaborative the operations startup project will form teams to work on the
Hours 7-8
Learning various assigned tasks
virtually

MIDTERM ASSESSMENT (WEEK 9)

II. Designing Operations (cont’d) Discussion Using Online 6 Week At the end of the period, the students should be Assigned Readings,
MODULE 5 LMS, and/or Face-to-face Hours 10-11 able to: Exercises, Works in
1. Layout Strategies Classroom Discussion if 1. Prepare facilities layout and design of work Progress, Groups of students
2. Human Resource, Job Design, allowed, Collaborative system for the operations startup project will form teams to work on the
and Work Measurement Learning various assigned tasks
virtually

III. Managing Operations Discussion Using Online 6 Week At the end of the period, the students should be Assigned Readings,
MODULE 6 LMS, and/or Face-to-face Hours 12-13 able to: Exercises, Works in
1. Supply Chain Management Classroom Discussion if 1. Prepare supply chain management and Progress, Groups of students
2. Inventory Management allowed, Collaborative inventory Management for the operations will form teams to work on the
Learning startup project various assigned tasks
virtually

Course Code: CBME01 Prepared by: Checked by: Approved by:


BACHELOR OF SCIENCE IN Course Title : Operations
MANAGEMENT ACCOUNTING Management and TQM
First Semester A.Y. 2021 - 2022 Rev. No. WILMA WENG P. CASALME, PhD Dean/Program Head DR. JOEVELL P. JOVELLANO
Date Revised : Faculty VPAA
CGT-TCC-F59
Tanauan City College Page 5 of 6

III. Managing Operations (cont’d) Discussion Using Online 6 Week At the end of the period, the students should be Assigned Readings,
MODULE 7 LMS, and/or Face-to-face Hours 14-15 able to: Exercises, Works in
1. Aggregate Planning Classroom Discussion if 1. Prepare aggregate plan and scheduling for Progress, Groups of students
2. Short Term Scheduling allowed, Collaborative the operations startup project will form teams to work on the
Learning various assigned tasks
virtually

III. Managing Operations (cont’d) Discussion Using Online At the end of the period, the students should be Assigned Readings,
MODULE 8 LMS, and/or Face-to-face 6 Week able to: Exercises, Works in
1. Capacity Planning Classroom Discussion if Hours 16-17 1. Prepare capacity plan for the operations Progress, Groups of students
2. Maintenance and Reliability allowed, Collaborative startup project will form teams to work on the
Learning various assigned tasks
virtually

FINAL ASSESSMENT (WEEK 18)

II. TEXTBOOK(S) AND REFERENCES


Textbook(s) Mc Graw-Hill. Production and Operations Management 2016
Heizer, Jay et.al Operations Management Sustainability and Supply Chain Management 2017 12th Edition

Other Hodgetts, et.al. International Management Culture, Strategy, and Behavior 6th Edition
Reference(s) Martinez, Edras Production and Operations Management
Roberta Russell and Bernard Taylor. Operations Management 2011, 7th Edition
Dale H. Besterfield, Quality Control. 8th Edition, Prentice Hall, New Jersey, 2009.
Besterfield, D.H., Besterfield-Michna, C., Besterfield, G.H., and Besterfield-Sacre, M. Total Quality Management.3rd Edition, Upper Saddle
River, NJ: Prentice-Hall, Inc., 2003.

Online references to be distributed

Course Code: CBME01 Prepared by: Checked by: Approved by:


BACHELOR OF SCIENCE IN Course Title : Operations
MANAGEMENT ACCOUNTING Management and TQM
First Semester A.Y. 2021 - 2022 Rev. No. WILMA WENG P. CASALME, PhD Dean/Program Head DR. JOEVELL P. JOVELLANO
Date Revised : Faculty VPAA
CGT-TCC-F59
Tanauan City College Page 6 of 6

III. COURSE REQUIREMENTS: IV. GRADING SYSTEM:


Written Works (WW)
Term Grade (TG)
Quality Documentation of Projects
TG = ( WW * 20%) + (PT * 60%) + (TA * 20%)
Quizzes/Home works
Learning Journal The TERM GRADE (TG) is determined using the Transmutation Table
(Based 60), to get the Initial Term Grade equivalent transmuted grade that
Performance Task (PT) will reflect in the Report of Grades.
Creation of Production Plan
Semester Grade (SG)
Prompt Submission of Projects and other Requirements SG = (MT * 40%) + (FT * 60%)
Recitation/ Seatworks/ Boardworks
Term Assessments (TA)
Middle Term Assessments (MT)
Final Term Assessments (FT)
IV. CLASSROOM POLICIES: See Student’s Manual

Course Code: CBME01 Prepared by: Checked by: Approved by:


BACHELOR OF SCIENCE IN Course Title : Operations
MANAGEMENT ACCOUNTING Management and TQM
First Semester A.Y. 2021 - 2022 Rev. No. WILMA WENG P. CASALME, PhD Dean/Program Head DR. JOEVELL P. JOVELLANO
Date Revised : Faculty VPAA

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