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Tell Me Something About Yourself?

Jeric Torion is a 21-year-old from Davao City who recently graduated with a degree in accountancy from the University of Mindanao. He has worked in various fields including labor, office jobs, and as a freelance photographer. Jeric believes he is well-suited for a call center agent role given his communication skills, multi-tasking ability, and patience in dealing with customers. His goal is to build his career through learning new skills and taking on more responsibilities over time, with an aspiration to be in a leadership position within 5 years.

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99 views4 pages

Tell Me Something About Yourself?

Jeric Torion is a 21-year-old from Davao City who recently graduated with a degree in accountancy from the University of Mindanao. He has worked in various fields including labor, office jobs, and as a freelance photographer. Jeric believes he is well-suited for a call center agent role given his communication skills, multi-tasking ability, and patience in dealing with customers. His goal is to build his career through learning new skills and taking on more responsibilities over time, with an aspiration to be in a leadership position within 5 years.

Uploaded by

Jeric Torion
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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1. Tell me something about yourself?

Hi my name Jeric Torion 21 years old. I’m from Ma-a Davao City. I was a 3 rd
undergrad from the University of Mindanao, where I took my bachelor of
accountancy degree. I love photography and playing online games. I’m outgoing
person, I love interacting with people and doing charity works. I have work
experiences in different kind of fields, such as labor, office related jobs and being a
freelancer. Currently I’m a freelance photographer, a photojournalist. As a freelancer
I’m talking to people and gives me energy. Negative responses or criticism never
discourages me.
I am Jeric Torion 20 years old from Maa Davao city, I’m a college undergrad from the
University, of Mindanao. where I took my bachelor of accountancy degree. I’m a
freelance photographer, I also worked in Philippine daily inquirer as a newspaper
piler for around 1 and 8 months. I’m an outgoing person, I love Interacting with
people. I am someone who believes their personality will be a big asset to an
employer, not least because of my dedication to my work, my willingness to go
above and beyond what is required, and also my hunger for learning and developing
new skills.

1.1 Why should we hire you?

I have the qualities that a good call center agent should possess. I am punctual,
disciplined, patient, and flexible, and organized. You won’t have any problems with me
when it comes to attendance and my behavior. I have good communication skills,
multi-tasking skills, and I am a fast learner. negative responses never discourage me. I
have an ability to swallow virtually everything, and I believe this ability is crucial if
one wants to be good at this job. I can guarantee you that I will be able to deliver what
is being asked of me, and I will give my one hundred percent to this company.

2. Why did you leave your last job?


Why did you leave your last job?
I wanted a new opportunity where I could learn new things and grow my career, but
also where I could work more directly with people. I wanted to find something more
challenging where I could perfect and develop new skills.

3. Why do you want to work for our company? /Why VXI


I’ve heard this company offers good pay and benefits. I've seen your company
consistently listed as one of the top places to work. I've read employee testimonials
and heard of your enthusiasm for encouraging employee growth through education,
training, and vast resources.
4. What are your strengths and weaknesses?
I am a very patient person capable of dealing with irate and demanding customers. I
can think out of the box, so I have exceptional problem-solving skills. I have good
communications skills, and I can learn how to operate new computer programs very
fast.

5. What’s your idea of a call center?


It is a centralized place where inbound and outbound calls take place. Companies
make the support team sit at the back end to help their customers with any issue
they are facing regarding service/product. Call Center is actually a backbone of any
service/product-based company.

6. How do you handle a customer who starts yelling at you or how do you
handle angry customers?
I think the first thing I do is to calm them down with an apology. And think that
I will let them feel that they are understood and I am here to listen to their concern
while providing useful solutions.

7. How do you handle stressful situation and working


under pressure?
I am this type of person that works well under pressure. Whatever the case, I can
make sure that I don't panic. I stay calm and keep my composure.

8. Why do you want to work in a call center?


I want to work in this kind of industry simply because I want my self to be
challenged and step- up my game. I want my career to grow and I believed this is the
right industry to start your career with.

9. What is your idea of quality customer service?


My idea of quality customer service is being able to provide customers with friendly,
professional service that not only solves their problems or answers their questions,
but also leaves them feeling satisfied with the service they received.
10. Any short-term plan and long term plan?
My short-term plan is to have a place we’re I can build my career. And on the
process, for the upcoming years, I want to see my self lead a team or be successful
on career that I take.

11. How do you see yourself five years from now?


I can see myself 5 years from now working on the same company but in a higher
position. I want to see myself as a leader given that I already have enough knowledge
and skill to manage or handle the environment and any kind the situation that
company will be encountering.

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