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Content Mapping Template - HubSpot

This document provides templates for creating buyer personas and mapping content to address potential customers' needs at different stages of their journey. It includes templates to outline background, goals, challenges for 3 personas, as well as ideas for content that could be relevant to each persona as they move from initial awareness of to consideration of to deciding upon a solution. The templates are meant to help define prototypical customers and align marketing and sales content with where personas are in their decision making process.

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Catalina Sarria
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0% found this document useful (0 votes)
35 views7 pages

Content Mapping Template - HubSpot

This document provides templates for creating buyer personas and mapping content to address potential customers' needs at different stages of their journey. It includes templates to outline background, goals, challenges for 3 personas, as well as ideas for content that could be relevant to each persona as they move from initial awareness of to consideration of to deciding upon a solution. The templates are meant to help define prototypical customers and align marketing and sales content with where personas are in their decision making process.

Uploaded by

Catalina Sarria
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Table of Contents

1. Guide to Buyer Personas, Lifecycle Stages, & Using These Templates (PDF)

2. [Abridged] Buyer Persona Templates (3)

3. Content Mapping Templates for Each Persona (3)


An Abridged Buyer Persona Template

Persona 1 Persona Name: [Insert your primary persona’s name here]

Background & [Insert information about a prototypical customer. What is your persona’s typical gender? Age? Where
Demographics do they live? What’s their income level? Which job titles do they commonly hold?]

Identifiers [What are your persona’s preferred forms of communication -- social media, email, blogs, apps? Where
are they spending their time?]

Goals [What’s your persona’s primary goal related to the industry you’re in?]

Challenges [What are the major roadblocks getting in the way of your persona reaching their goals?]

Common Objections [Why would someone choose not to buy your product/service?]
An Abridged Buyer Persona Template

Persona 2 Persona Name: [Insert your primary persona’s name here]


Background & [Insert information about a prototypical customer. What is your persona’s typical gender? Age? Where
Demographics do they live? What’s their income level? Which job titles do they commonly hold?]

Identifiers [What are your persona’s preferred forms of communication -- social media, email, blogs, apps? Where
are they spending their time?]

Goals [What’s your persona’s primary goal related to the industry you’re in?]

Challenges [What are the major roadblocks getting in the way of your persona reaching their goals?]

Common Objections [Why would someone choose not to buy your product/service?]
An Abridged Buyer Persona Template

Persona 3 Persona Name: [Insert your primary persona’s name here]


Background & [Insert information about a prototypical customer. What is your persona’s typical gender? Age? Where
Demographics do they live? What’s their income level? Which job titles do they commonly hold?]

Identifiers [What are your persona’s preferred forms of communication -- social media, email, blogs, apps? Where
are they spending their time?]

Goals [What’s your persona’s primary goal related to the industry you’re in?]

Challenges [What are the major roadblocks getting in the way of your persona reaching their goals?]

Common Objections [Why would someone choose not to buy your product/service?]
Fill in Your Own: Content Mapping Templates for Every Persona

Persona 1 Lifecycle Stage


Awareness Consideration Decision
Persona #1 Name:
[Type your first persona’s name Have realized and expressed Have clearly defined and given a Have defined their solution
here] symptoms of a potential problem name to their problem or strategy, method, or approach
or opportunity opportunity

Problem/opportunity that the Content Ideas Content Ideas Content Ideas


above persona needs help with:
[Type your content ideas for this [Type your content ideas for this [Type your content ideas for this
[Type the core challenges, needs, persona in the awareness stage persona in the consideration persona in the decision stage
or goals of your first persona here] stage here] here]
here to keep it top of mind as you
generate content ideas.]

Persona 2 Lifecycle Stage


Awareness Consideration Decision
Persona #2 Name:
[Type your second persona’s Have realized and expressed Have clearly defined and given a Have defined their solution
name here] symptoms of a potential problem name to their problem or strategy, method, or approach
or opportunity opportunity

Problem/opportunity that the Content Ideas Content Ideas Content Ideas


above persona needs help with:
[Type your content ideas for this [Type your content ideas for this [Type your content ideas for this
[Type the core challenges, needs, persona in the awareness stage persona in the consideration persona in the decision stage
or goals of your second persona here] stage here] here]
here to keep it top of mind as you
generate content ideas.]
Persona 3 Lifecycle Stage
Awareness Consideration Decision
Persona #3 Name:
[Type your third persona’s name Have realized and expressed Have clearly defined and given a Have defined their solution
here] symptoms of a potential problem name to their problem or strategy, method, or approach
or opportunity opportunity

Problem/opportunity that the Content Ideas Content Ideas Content Ideas


above persona needs help with:
[Type your content ideas for this [Type your content ideas for this [Type your content ideas for this
[Type the core challenges, needs, persona in the awareness stage persona in the consideration persona in the decision stage
or goals of your third persona here] stage here] here]
here to keep it top of mind as you
generate content ideas.]

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