PanelView™ e

Transfer Utility
(Cat. No. 2711E-ND7)

User Manual
Important User Information Because of the variety of uses for the products described in this
publication, those responsible for the application and use of this
control equipment must satisfy themselves that all necessary steps
have been taken to assure that each application and use meets all
performance and safety requirements, including any applicable laws,
regulations, codes and standards.

The illustrations, charts, sample programs and layout examples shown

in this guide are intended solely for purposes of example. Since there
are many variables and requirements associated with any particular
installation, Allen-Bradley does not assume responsibility or liability
(to include intellectual property liability) for actual use based upon
the examples shown in this publication.

Allen-Bradley publication SGI-1.1, Safety Guidelines for the

Application, Installation and Maintenance of Solid-State Control
(available from your local Allen-Bradley office), describes some
important differences between solid-state equipment and
electromechanical devices that should be taken into consideration
when applying products such as those described in this publication.

Reproduction of the contents of this copyrighted publication, in whole

or part, without written permission of Rockwell Automation, is
prohibited.

Throughout this manual we use notes to make you aware of safety

considerations:

Identifies information about practices or

ATTENTION
circumstances that can lead to personal injury or

death, property damage or economic loss

Attention statements help you to:

• identify a hazard
• avoid a hazard
• recognize the consequences

IMPORTANT Identifies information that is critical for successful

application and understanding of the product.
PanelBuilder, PanelView, Data Highway Plus, DH+, SLC, SLC 500, RSLinx, WINtelligent LINX and INTERCHANGE are trademarks,
and PLC, PLC-2, and PLC-3 are registered trademarks of Rockwell Automation.
IBM, PC, AT, XT, PS/2, and PC DOS are registered trademarks of International Business Corporation.
Microsoft Windows, Windows NT, and Windows 2000 are trademarks, and Microsoft, MS, and MS-DOS are registered trademarks
of Microsoft Corporation.
Ethernet is a registered trademark of Digital Equipment Corporation, Intel, and Xerox Corporation.
All other brand and product names are trademarks or registered trademarks of their respective companies and are hereeby
acknowledged.
 
 
 

Preface
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P–1
Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P–1
Contents of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P–2
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P–2
Technical Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P–4
Allen-Bradley Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P–4
Local Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P–4
Conventions Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . P–4

Introducing the PanelView e Chapter 1

Transfer Utility 32 About the PanelView e File Transfer Utility 32 . . . . . . . . . . . . . . . . 1–1
Types of Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Types of Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Methods of Downloading and Uploading Applications and
Alarm History Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
File Transfer Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
For PanelView 1000e, 1200e, or 1400e Terminals Transfers . . . . 1–5
PanelView e Transfer Utility 32 and RSLinx . . . . . . . . . . . . . . . . 1–6

Working with the PanelView e Chapter 2

Transfer Utility 32 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
PanelBuilder Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
PanelView Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Equipment Required for Transferring Applications . . . . . . . . . . . . . 2–3
Serial Upload/Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
DH+ Network Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
ControlNet Network Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Remote I/O Pass-Through Transfers . . . . . . . . . . . . . . . . . . . . . 2–12
General Installation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16
Installing FTU32 from CD-ROM on Windows NT or Windows 95 . . . 2–17
Installing the FTU from CD-ROM on Windows 95 or Windows 3.x . . 2–21
Installing the FTU32 from Floppy Disks on Windows NT
or Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–23
Installing the FTU from Floppy Disks on Windows 95
or Windows 3.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24
Starting the PanelView e Transfer Utility 32 Version 5 (FTU32) . . . . 2–26
Exiting the PanelView e Transfer Utility 32 . . . . . . . . . . . . . . . . . . . 2–28

Publication 2711E-6.16
toc–ii Table of Contents

Uploading Chapter 3
1000e/1200e/1400e Uploading PanelView 1000e/1200e/1400e Application Files . . . . . . 3–1
Application Files and Alarm Uploading the PanelView 1000e/1200e/1400e Alarm History File . . . 3–8
History Files Alarm History Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Uploading the Alarm History Files . . . . . . . . . . . . . . . . . . . . . . . 3–10

Downloading Chapter 4
1000e/1200e/1400e Downloading PanelView 1000e/1200e/1400e Application Files . . . . 4–1
Application Files
Configuring Chapter 5
Communications Settings Selecting Communication Hardware and Driver Packages . . . . . . . 5–1
for 1000e/1200e/1400e Configuring Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
Application Transfers Selecting the Transfer Method . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
Configuring the Transfer Parameters . . . . . . . . . . . . . . . . . . . . . . . 5–5
Obtain Transfer Parameters from an Application File . . . . . . . . . . 5–5
Configure Transfer Parameters Manually . . . . . . . . . . . . . . . . . . 5–7
Serial Transfer Method — Driver Configuration . . . . . . . . . . . . 5–8
Network Transfer Method — Network and
Driver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
Remote I/O Pass-Through — Network, Driver, and
Pass-Through Setup Configuration . . . . . . . . . . . . . . . . . . 5–13
Saving the Communication Settings . . . . . . . . . . . . . . . . . . . . . . . 5–16

Troubleshooting for the Chapter 6

PanelView e Transfer General Upload/Download Problems . . . . . . . . . . . . . . . . . . . . . . . 6–1
Utility 32 Communication Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
*.pvd File Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
Compatibility Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5
Driver Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

Constructing the Transfer Appendix A

Path ControlNet Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1
DH+ Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1
DH+ Networks Bridged by a 1785-KA . . . . . . . . . . . . . . . . . . . . . . A–2
Multiple DH+ Networks Connected by a Pyramid Integrator (PI) . . . . A–4

Index

Publication 2711E-6.16
 Preface

Preface

Welcome to the Allen-Bradley PanelView e Transfer Utility 32. With

this software, you can transfer PanelBuilder applications to and from
an IBM-compatible personal computer and PanelView 1000e, and
1400e operator terminals. This utility is referred to as FTU 32 in this
manual and supports RSLinx drivers.

There are references to FTU ver 3 in this manual which is a 16 bit

PV “e”, upload/download program designed to be used on computers
with Windows 3.1 or Windows 95 operating systems along with
Interchange or WinLinx drivers. FTU ver 3 is included on the CD
with both PanelBuilder 1400e (2711E–ND1) and the separate
upload/download utility package, 2711E–ND7.

In addition, the PV 1200, DOS upload/download utility is also

included with catalog number 2711E–ND7 to support the original
12” CRT based PanelView 1200. This can be installed on the same
computer and accessed from FTU ver 3 above. See publication
2711–UM010B–EN–P, PanelBuilder 1200 Transfer Utility manual
for additional information.

" Note: In all cases, the associated PanelBuilder software must be

used to save the file in downloadable format (*.pvd for PV ”e” and
*cfg for PV 1200) before the download utility is used.

Before You Begin Before you begin you should be familiar with:
• Microsoft Windows 2000, Microsoft Windows NTt 4.0,
Microsoft Windows 95 or Microsoft Windows 3.x operating
system

Purpose of This Manual The PanelView e Transfer Utility User Manual describes the
methods of transferring application and alarm history files between
the computer and the PanelView terminal. The computer must have
the PanelView e Transfer Utility installed. This user manual also
provides step-by-step instructions for each method.
P–2 Preface

Contents of This Manual

Chapter Title Contents

Preface An overview of this manual and a list of related
publications.
1 Introducing the Introduces the PanelView e Transfer Utility 32
PanelView e Transfer and the methods of transferring PanelBuilder
Utility 32 applications.
2 Working with the Step-by-step instructions for installing the
PanelView e Transfer PanelView e Transfer Utility 32 and starting it
Utility 32 for the first time. Also includes instructions for
exiting from the utility.
3 Uploading Explains how to upload application files and
1000e/1200e/1400e alarm history files using serial transfer, network
Application Files and transfer for DH+ and ControlNet, and
Alarm History Files Remote I/O Pass-Through transfers.
4 Downloading Explains how to download application files
1000e/1200e/1400e using the various transfer methods.
Application Files
5 Configuring Explains how to set the common
Communications communication parameters for uploading and
Settings for downloading files.
1000e/1200e/1400e
Application Transfers
6 Troubleshooting for the Explains how to diagnose and solve problems
PanelView e Transfer you might encounter when using the
Utility 32 PanelView e Transfer Utility 32.

Related Publications

The following publications contain additional information about the

PanelBuilder application as well as about PanelView terminals
operation. Contact your local Allen-Bradley office or distributor for
copies of any of these publications.

For See Publication Number

Comprehensive instructions for working with the PanelBuilder 1400e Configuration Software for Windows User 2711E-6.14
PanelBuilder 1400e Configuration Software Manual
application.
In-depth information about the objects that you PanelBuilder 1400e Configuration Software for Windows 2711E-6.15
can create for application screens. Reference Manual
Information about installing, configuring, PanelView 1000e, 1200e, and 1400e Operator Terminals 2711E-6.17
maintaining, and troubleshooting PanelView User Manual
1000e, 1200e, and 1400e operator terminals.
Also includes specifications for the terminals.
 Preface P–3

For See Publication Number

A complete list of current Allen-Bradley Allen-Bradley Publication Index SD499
documentation, including ordering instructions.
Also indicates whether the documents are
available on CD-ROM or in multiple languages.
A glossary of industrial automation terms and Allen-Bradley Industrial Automation Glossary AG-7.1
abbreviations.
P–4 Preface

Technical Support If you have questions about the PanelView e Transfer Utility 32,
Services consult the online help and user documentation first. If you can’t find
the answer, take advantage of our Technical Support Fax Back
system, available 24 hours a day, 7 days a week at 1-440-646-6701.
Or, browse our technical document library on the World Wide Web
at http://www.ab.com/mem/technotes/kbhome.html

Alternatively, contact:
Allen-Bradley
Technical Support
1 Allen Bradley Drive
Mayfield Heights, Ohio 44124-6118
or call 1-440-646-5800 or fax 1-440-646-5801 for technical support
between 8 AM and 5 PM (EST), Monday to Friday.

Allen-Bradley Support Allen-Bradley provides support services worldwide, with over 75

Sales/Support Offices, 512 authorized Distributors, and 260
authorized Systems Integrators located throughout the United States
alone, plus Allen-Bradley representatives in every major country in
the world.

Local Product Support

Contact your local Allen-Bradley representative for:

• sales and order support
• product technical training
• warranty support
• support service agreements

Conventions Used in This The following conventions are used throughout this manual:
Manual • bulleted lists such as this one provide information, not
procedural steps
• numbered lists provide sequential steps or hierarchical
information
• italic type is used for emphasis
• text in this font indicates words or phrases you should type

" We also use this arrow to call attention to helpful information.

 Chapter 1
Introducing the PanelView e
Transfer Utility 32

This chapter introduces you to the PanelView e Transfer Utility 32,

version 5, including:
• what the Transfer Utility is used for
• the methods of transferring application files
• tips for transferring files

About the PanelView e File Use the PanelView e Transfer Utility 32 to transfer PanelBuilder
Transfer Utility 32 application files between a computer and the PanelView terminal.
You can transfer application files created in PanelBuilder 1400e for
Windows. You can also use this utility to upload alarm history
information from a PanelView 1000e/1200e/1400e terminal to the
computer that the Transfer Utility runs on. Only Version 2 and later
alarm history files can be uploaded.

To start the PanelView e Transfer Utility 32, double-click the

following icon in Windows NT or Windows 95.

After you start the application, the following splash screen is

displayed momentarily.
1–2 Introducing the PanelView e Transfer Utility 32

When the splash screen disappears, the following main

download/upload dialog box is displayed.

The PanelView e Transfer Utility 32 can also be accessed from the

PanelBuilder 1400e software. In the main PanelBuilder 1400e dialog
box, choose Download or Upload from the File menu. The Transfer
Utility’s main download/upload dialog box is displayed
automatically.

" Note: PanelBuilder software does not need to be installed in order to

do file transfers. You need only PanelView e Transfer Utility 32 and
a PanelView application file saved in a .pvd format.
 Introducing the PanelView e Transfer Utility 32 1–3

Types of Applications You can transfer terminal application files, whose names end in .pvd,
using the PanelView e Transfer Utility 32. The *.pvd files are created
in PanelBuilder 1400e for Windows. Files are initially created and
edited as *.pvc. You then must save the file as a *.pvd to download
it. These are PanelView enhanced 1200 (Series F and later) and
1000e/1200e/1400e terminal files.

Types of Transfers The PanelView e Transfer Utility 32 does the following types of
transfers:
• downloading an application file—Transferring an application
file from the development computer to a PanelView terminal so
the application can be run. PanelView enhanced 1200 (Series F
and later) and PanelView 1000e/1200e/1400e applications can be
downloaded.
• uploading an application file—Transferring an application file
from the PanelView terminal to the development computer that
the PanelView e Transfer Utility 32 is on so the application can
be edited or archived. PanelView enhanced 1200 (Series F and
later) and PanelView 1000e/1200e/1400e applications can be
uploaded.
• uploading alarm history files—Transferring the Alarm History
File from the PanelView terminal to the development computer so
the files can be analyzed or archived. Only PanelView enhanced
1200 (Series F and later) and 1000e/1200e/1400e V02.00.00 and
later Alarm History files can be uploaded.

Methods of Downloading There are three methods for downloading and uploading applications
and Uploading and alarm history files:
Applications and Alarm • Serial (RS-232) Upload/Download—To transfer applications serially,
History Files you need an RS-232 Serial (Upload/Download) cable (A-B Cat. no.
2706-NC13, 2711-NC13, or 2711-NC14 for PanelView 1000e/1400e
Series F and later terminals; 2711-NC1 for PanelView 1200e/1400e
terminals Series E and earlier),for connecting the computer to the terminal.
Alarm History files directly by connecting the serial ports on the
computer and PanelView terminal. This is a serial file transfer.
• Network Upload/Download—You can upload applications or
Alarm History files once you have connected the PanelView
terminal and computer to the DH+ or ControlNet network. You
can download applications between the computer running the
Transfer Utility and the PanelView terminal over the DH+ or
ControlNet network without taking the terminal out of Run mode.
Since the serial port is not used for network transfers, you can
print from the PanelView terminal without changing the serial
cabling of the terminal.
1–4 Introducing the PanelView e Transfer Utility 32

To do network downloads, you can use RSLinx drivers. RSLinx Lite

is included on floppy disks with your PanelBuilder 1400e
software package (A-B Catalog Number 2711E-ND1) or Transfer
Utility software package (A-B Catalog Number 2711E-ND7); you
must install RSLinx separately. For RSLinx installation
procedures, see the RSLinx user documentation provided. For a
complete list of hardware and driver requirements, refer to the
table in Chapter 5.

" Note: For information about the ControlNet Communication

Interface Card requirements for uploading and downloading over
ControlNet, refer to the PanelView 1000e, 1200e, and 1400e
Operator Terminals User Manual (Publication Number
2711E-6.17).

• Remote I/O Pass-Through—Using Remote I/O Pass-Through,

you can upload application files and Alarm History files over
Remote I/O and then over DH+, ControlNet, or Ethernet.
You can download a Remote I/O application between the
PanelView terminal and computer without taking the terminal out
of Run mode or changing the terminal’s serial cabling.
Since the serial port is not used for Remote I/O Pass-Through
transfers, you can print from the PanelView terminal without
changing the serial cabling of the terminal.
To do Remote I/O Pass-Through downloads, you can use RSLinx
drivers. RSLinx is included with your Transfer Utility software
package; however, you must install RSLinx separately. Refer to
the table in Chapter 5 for a complete list of hardware and driver
requirements.

File Transfer Tips Read this section when preparing to perform an application file
transfer.

General

• For application file transfers over ControlNet or DH+, be sure the

PanelView terminal address is correct, or for file transfers over
Remote I/O Pass-Through, be sure the terminal address and
control byte are correct; otherwise, the transfer could corrupt data
used by another device on the network, such as the PLC.
• For application file transfers (serial or network), the
communication parameters of the PanelView e Transfer Utility 32
driver must match those being used by the PanelView terminal.
• Do not interrupt a download by cycling power during the
operation.
 Introducing the PanelView e Transfer Utility 32 1–5

• Do not try to download application files from two development

computers to the same location at the same time. Results are
unpredictable.
• During the download, the PanelView terminal ignores all operator
inputs and PLC outputs. The current application screen is
removed and the Transfer screen and progress bar are displayed.
• The rack assignments (for Remote I/O applications) or terminal
network address (for DH+ and ControlNet) remain as they were
set for the previous current application until the download is
complete.

For PanelView 1000e, 1200e, or 1400e Terminals Transfers

• Before you download to PanelView 1000e, 1200e, or 1400e

terminals, check the size of the application file (the .pvd file) to
ensure it will fit in the terminal’s memory or on the PCMCIA
memory card. For more information, refer to Chapter 3, Working
with Applications in the PanelBuilder 1400e Configuration
Software for Windows User Manual (Publication Number
2711E-819).
• When you upload an application from the PanelView 1000e,
1200e, or 1400e terminals using the PanelView e Transfer
Utility 32, the initial tag values of the application are uploaded,
not the application’s current values.
• When you upload an application from the PanelView 1000e,
1200e, or 1400e terminals to edit it in PanelBuilder, many of the
following items that were originally in the downloaded
application are not uploaded:
• unused nodes
• unused scan classes
• unused tags
• unused tag folders
• unused graphic images
• tag descriptions
• variable names
• comments in expressions
• unused scheduled files
• When the PanelView e Transfer Utility 32 uploads an application
file, it creates a *.pvd file. PanelBuilder can open the *.pvd file to
create a *.pvc file. When *.pvd files are opened in PanelBuilder,
the *.pvd files are always regenerated as *.pvc files with a private
tag database.
1–6 Introducing the PanelView e Transfer Utility 32

PanelView e Transfer Utility 32 and RSLinx

The Transfer Utility supports RSLinx network drivers. RSLinx Lite,

Version 2.0 or later, is included with your PanelBuilder 1400e
software package (A-B Catalog Number 2711E-ND1) or Transfer
Utility software package (A-B Catalog Number 2711E-ND7). The
PanelView e Transfer Utility 32 supports a subset of the RSLinx
drivers which are used by DH+ or ControlNet. You can use these
drivers to transfer files over DH+, ControlNet, Remote I/O
Pass-Through, or serial connection networks. For more information,
refer to the RSLinx user documentation.

If you use RSLinx drivers, install them before setting up

communications for application file transfers. The PanelView e
Transfer Utility 32 displays the RSLinx drivers as driver options, but
you can use them only if they are installed. Make sure the driver you
select is configured correctly for the communication device and
settings. You can open the RSLinx configuration utility from the
Transfer Utility to configure the selected driver.

FTU Version 3 PanelView 1200/1400e Transfer Utility and INTERCHANGE

The PanelView 1200/1400e Transfer Utility Version 3 supports the full range
of INTERCHANGE serial and network drivers. The
INTERCHANGE drivers allow ports and communication devices to
be shared between PanelBuilder and other Allen-Bradley products
such as the 6200-series PLC-5 Programming Software and
PanelBuilder 900. INTERCHANGE drivers also support
communication cards such as the KT and PCMK for DH+
communication. Contact your Allen-Bradley representative for more
information on INTERCHANGE.

To use the INTERCHANGE drivers, install INTERCHANGE before

setting up file transfer communications. The transfer utility displays
the INTERCHANGE drivers as driver options, but you can use them
only if INTERCHANGE is installed. The driver options
INTERCHANGE Port 1 to INTERCHANGE Port 8 map to the eight
ports supported by INTERCHANGE.

If you have INTERCHANGE Version 6.1.0 or later, you can select

one of these options and call up the INTERCHANGE Device
Configuration Utility from the PanelView 1200/1400e Transfer
Utility. From the configuration utility you can view and change the
configuration of any of the eight INTERCHANGE ports. Make sure
the port you select for your driver is configured correctly for the
communication device and settings. Refer to the INTERCHANGE
Device Configuration Utility user documentation for information on
using the utility.
 Introducing the PanelView e Transfer Utility 32 1–7

If your version of INTERCHANGE is earlier than 6.1.0, you must

view and configure the ports outside of the PanelView 1200/1400e
Transfer Utility. Refer to your INTERCHANGE user documentation.
Again, make sure the port you select is configured correctly for your
communication device and settings.

FTU Version 3 PanelView 1200/1400e Transfer Utility and WINtelligent LINX

The PanelView 1200/1400e Transfer Utility Version 3 supports

WINtelligent LINX network drivers, Version 5.20.00 or later. The
PanelView 1200/1400e Transfer Utility supports a subset of the
WINtelligent LINX drivers—those used for appropriate DH+,
ControlNet, and serial transfers. You can use these drivers to transfer
files over DH+, ControlNet, RIO Pass-Through, or serial connection
networks. Contact your Allen-Bradley Sales Representative for more
information on WINtelligent LINX.

To use the WINtelligent LINX drivers, install them before setting up

transfer communications. The PanelView 1200/1400e Transfer
Utility displays the WINtelligent LINX drivers as driver options, but
you can use them only if they are installed. Make sure the driver you
select is configured correctly for the communication device and
settings. You can open the WINtelligent LINX configuration utility
from the Transfer Utility to configure your selected driver.

Refer to the WINtelligent LINX for Allen-Bradley Programmable

Controllers User’s Guide (Publication Number 9352-WABUG) for
complete information.

Important: The PanelView 1200/1400e Transfer Utility works with

INTERCHANGE only, WINtelligent LINX only, or
with both INTERCHANGE and WINtelligent LINX
installed on the same computer.
 Chapter 2
Working with the PanelView e
Transfer Utility 32

This chapter provides instructions for setting up and using the

PanelView e Transfer Utility 32, including:
• minimum hardware and software requirements
• installing and starting the PanelView e Transfer Utility 32
• exiting from the PanelView e Transfer Utility 32
The PanelView e Transfer Utility 32 has context-sensitive online
help that you can access at any time, by pressing the Help button, F1
on your keyboard, or by clicking the Help menu item. You can also
click the icon in the utility’s toolbar. Auto-Help automatically
displays help information as you work with the utility from one
application window to another.

For version information and information about obtaining technical

support, click the icon in the utility’s toolbar.

System Requirements You need the following hardware and software to install the
PanelView e Transfer Utility 32.

Table 2.A Hardware and Software Requirements

System Requirements
Hardware A personal computer with a 66-MHz, 486-DX or higher
microprocessor, with a recommended minimum of 16-MB RAM (for
Windows 95 operating system) or 32-MB RAM
(for Windows 2000(SP2)/NT operating system)
CD-ROM drive (recommended)
A hard disk with 10 MB of free space and 15 MB for RSLinx Lite
An 8-MB swap file
A 3.5-inch high-density (1.44-MB) disk drive
An RS-232 serial port for uploading or downloading applications, or
other communication cards listed later in this chapter
A standard VGA (640 by 480) display adapter configured for at least
16 colors
A mouse or pointing device supported by Windows
Software Microsoft Windows 2000(SP2), Windows NT Version 4.0, or
Windows 95

Publication 2711E-UM003B–EN–P
2–2 Working with the PanelView e Transfer Utility 32

PanelBuilder Applications

For details about PanelBuilder applications, see Types of

Applications in Chapter 1 of this manual.

PanelView Terminals

To transfer files using the PanelView e Transfer Utility 32, you must
have one or more of the following PanelView terminals. Table 2.B
lists the terminal products and their catalog numbers.

Table 2.B PanelView Terminal Products and Catalog

Numbers
Catalog Number Product Description
2711E-T10C6 1000e Touch Screen Terminal Color display, clip mount, NEMA 4X
2711E-K10C6 1000e Keypad Terminal Color display, clip mount, NEMA 4X
2711E-T10C15 1000e Touch Screen Terminal ControlNet 1.5 enhanced 2711E-T10C6
terminal
2711E-K10C15 1000e Keypad Terminal ControlNet 1.5 enhanced 2711E-K10C6
terminal
2711E-T14C6 1400e Touch Screen Terminal Color display, stud mount, NEMA 4X (indoor
use only)
2711E-K14C6 1400e Keypad Terminal Color display, stud mount, NEMA 4X (indoor
use only)
2711E-T14C15 1400e Touch Screen Terminal ControlNet 1.5 enhanced 2711E-T14C6
terminal
2711E-K14C15 1400e Keypad Terminal ControlNet 1.5 enhanced 2711E-K14C6
terminal
2711-NC1 Upload/Download Cable For 1200e/1400e Series E and earlier
terminals. Includes a 9-pin to 25-pin RS-232
serial cable (Upload/Download cable) to
transfer files between terminal and
development computer. The cable is 10 ft
(3.1 m) long.
2711-NC13 Upload/Download Cable For 1000e/1400e Series F and later
terminals. Includes a 9-pin RS-232 serial
cable (Upload/Download cable) to transfer
files between terminal and development
computer. The cable is 16.4 ft (5 m) long.
2711-NC14 Upload/Download Cable For 1000e/1400e Series F and later
terminals. Includes a 9-pin RS-232 serial
cable (Upload/Download cable) to transfer
files between terminal and development
computer. The cable is 32.7 ft (10 m) long.
2706-NC13 Upload/Download Cable For 1000e/1400e Series F and later
terminals. Includes a 9-pin RS-232 serial
cable (Upload/Download cable) to transfer
files between terminal and development
computer. The cable is 10 ft (3 m) long.

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Equipment Required for This section describes the equipment required to perform the
Transferring Applications following application transfers:
• serial transfer
• DH+ network transfer
• ControlNet network transfer
• Remote I/O Pass-Through transfer

Serial Upload/Download

To transfer applications serially, you need an RS-232 Serial

(Upload/Download) cable (A-B Catalog Numbers 2706-NC13,
2711-NC13, 2711-NC14 for PanelView 1000e/1400e Series F and
later terminals; 2711-NC1 for PanelView 1200e/1400e terminals
Series E and earlier) for connecting the computer to the PanelView
terminal.

The Transfer Utility can transfer applications serially without using

the RSLinx drivers.

Figure 2.1 Connecting the Upload/Download Cable

Upload/Download Cable
2711–NC13, series F or later
2711–NC1, series E or earlier

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DH+ Network Transfers

You need one of the following Allen-Bradley Data Highway Plus

(DH+) interface modules installed in the development computer to
transfer applications over a DH+ network:
• 1770-KF2/1785-KE
• 1784-KL
• 1784-KT
• 1784-KT2
• 1784-KTK1
• 1784-PCMK
• 1784-KTX
You can transfer applications over a DH+ network using RSLinx
drivers, or Serial 1 or Serial 2 drivers if the transfer is over a KF2
module.

To download over a DH+ network, the development computer and

PanelView terminal can be on the same network or on two different
bridged DH+ networks.

File transfers over one ControlLogix bridge can be supported. You

can transfer files from the development computer over a DH+,
ControlNet, or Ethernet network to a ControlLogix gateway module,
and then bridged to the PanelView terminal over a DH+ or
ControlNet network. ControlLogix gateway modules are:
1756 DH/RIO, 1756 CNB, and 1756 ENET.

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Figure 2.2 DH+ Network Download (with KF2)

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Figure 2.3 DH+ Network Download (with 1784-KT card)

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Figure 2.4 DH+ Network Download (with Logix55xx)

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ControlNet Network Transfers

The 1200e terminals are not compatible with ControlNet. You need
the following Allen-Bradley ControlNet Interface modules installed
in the development computer to transfer applications over
ControlNet:
• 1784-KTCX (Series B or later)
• 1784-KTC
• 1770-KFC
You can transfer applications over a ControlNet network using
RSLinx drivers, or Serial 1 or Serial 2 drivers if the transfer is over a
KFC module.

To download over a ControlNet network, the PanelView terminal

must be active on the same network as the development computer.

File transfers over one ControlLogix bridge can be supported. You

can transfer files from the development computer over a DH+,
ControlNet, or Ethernet network to a ControlLogix gateway module,
and then bridged to the PanelView terminal over a DH+ or
ControlNet network. ControlLogix gateway modules are:
1756 DH/RIO, 1756 CNB, and 1756 ENET.

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Figure 2.5 ControlNet Network Download (with 1770-KFC)

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Figure 2.6 ControlNet Network Download (with 1784-KTC or KTCX card)

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Figure 2.7 ControlNet Network Download (with Logix55xx)

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Remote I/O Pass-Through Transfers

The Remote I/O Pass-Through feature enables you to download a

PanelBuilder Remote I/O application file from your computer over
the Data Highway Plus (DH+), ControlNet, or Ethernet networks and
then over the Remote I/O network, to a PanelView terminal. You can
do this without connecting the serial cable to the terminal and
without going from terminal to terminal with a PC.

You need the same equipment for Remote I/O Pass-Through

transfers over either DH+, ControlNet, or Ethernet as listed
previously for the DH+ and ControlNet networks. In addition, you
need one of the following:
• for a DH+ transfer, a PLC-5 or SLC-5/04 processor is required
(for PLC/SLC series/revision requirements, refer to Chapter 5 of
the PanelView 1000e, 1200e, and 1400e Operator Terminals User
Manual)
• for a ControlNet transfer, a PLC-5C or PLC5C15 processor is
required (for PLC series/revision requirements, refer to Chapter 5
of the PanelView 1000e, 1200e, and 1400e Operator Terminals
User Manual)
• for an Ethernet transfer, a PLC-5E processor or a 1785-ENET
sidecar module is required (for PLC series/revision requirements,
refer to Chapter 5 of the PanelView 1000e, 1200e, and 1400e
Operator Terminals User Manual)
You also need RSLinx Lite software, Version 2.0 or later. RSLinx
Lite is included with your PanelBuilder 1400e software package
(A-B Catalog Number 2711E-ND1) or Transfer Utility software
package (A-B Catalog Number 2711E-ND7).

Figures 2.8 and 2.9 show how the application file is transferred from
the development computer to the PLC and then to the PanelView
terminal.

Figure 2.10 shows how the application file is transferred through an

Ethernet link, over the Remote I/O network, and then to the
PanelView terminal.

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Figure 2.8 Remote I/O Pass-Through on a DH+ Network

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Figure 2.9 Remote I/O Pass-Through on a ControlNet Network (with 1770-KFC)

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Figure 2.10 Ethernet Remote I/O Pass-Through

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General Installation You can install the PanelView e Transfer Utility 32 software using
Information the CD-ROM provided in the PanelBuilder 1400e software kit (A-B
Catalog Number 2711E-ND1) or using the CD provided in the
Transfer Utility software package (A-B Catalog Number
2711E-ND7).

You can also create your own floppy disks of the PanelView e
Transfer Utility 32 software from the CD this manual was on. For
instructions on how to create floppy disks of the software from the
CD, refer to the Floppies.txt file, in the root directory of the CD.

The CD-ROM includes two install versions for the Transfer Utility
software:
• Version 3—This version offers you the PanelView 1200/1400e
Transfer Utility (FTU) on an operating system that uses Windows
3.x, or Windows 95. Version 3 supports INTERCHANGE and
WINtelligent LINX drivers for PanelView 1000e, 1200, 1200e,
and 1400e file transfers.
• Version 5—This version offers you the PanelView e Transfer
Utility 32 (FTU32) software on an operating system that uses
Windows 95 or Windows NT. Version 5 supports RSLinx drivers
for PanelView 1000e, 1200e, and 1400e file transfers.
If your operating system is Windows 3.x, the CD-ROM will install
FTU Version 3. If your operating system is Windows 95, you have a
choice of installing FTU Version 3 or Version 5. If your operating
system is Windows NT, the CD-ROM will install FTU Version 5,
also called FTU32.

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Installing FTU32 from PanelView e Transfer Utility 32 (FTU32) Version 5 is provided on

PanelBuilder 1400e the PanelBuilder 1400e CD-ROM. The software installation program
CD-ROM on creates a directory on your hard drive for the FTU32 and copies all
Windows 2000(SP2)/NT/95 necessary files to it. By default, the drive and directory is
C:\AB\PB1400E\FTU32. You can change this default.

You can also create your own floppy disks of the PanelView e
Transfer Utility 32 software from the CD this manual was on. For
instructions on how to create floppy disks of the software from the
CD, refer to the Floppies.txt file, in the root directory of the CD.

To install FTU32:
1. Start Windows 2000(SP2)/NT/95. If you’re already in Windows,
close all open Windows applications.
2. Insert the CD-ROM in the drive.
The CD-ROM begins to run automatically.
If the install does not start automatically, choose Run from the
Start button and select setup.exe from the CD-ROM drive; or
select setup.exe from Windows Explorer.
3. In the Welcome dialog box, choose Next.
4. If you are installing on Windows 95, the Select Version dialog
box appears.

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The CD-ROM includes two install versions for the Transfer

Utility software:
• Version 3—This version offers you the Transfer Utility for
Windows 3.1 or later, or Windows 95. Version 3 supports
PanelView application file transfers over networks using
INTERCHANGE and WINtelligent LINX software drivers.
• Version 5—This version offers you the Transfer Utility for
Windows 95 or Windows NT. Version 5 supports PanelView
application file transfers over networks using RSLinx software
drivers.
Version 5 for the Windows 95 operating system is recommended.
If you are installing on Windows NT/2000, the Select Version
dialog box does not appear. Version 5 is automatically selected.
5. In the PanelBuilder Installation dialog box, choose either to
install products or to view online manuals. Then choose Next.

If you select View Online Manuals, Adobe Acrobat is

automatically started, and you can view the manuals from the
CD-ROM. In Adobe Acrobat, you can select which online
manual you want to display.
If you select Install Products, the Choose Applications dialog box
is displayed.

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6. In the Choose Applications dialog box, choose to install the

Transfer Utility. You can choose to install more than one
application. Then choose Next.

7. In the registration window, enter your user name, company name,

and serial number. You can obtain registration information from
the software registration card that is in your PanelBuilder 1400e
package (A-B Catalog Number 2711E-ND1) or Transfer Utility
package (A-B Catalog Number 2711E-ND7). Choose Next.
8. In the confirmation window, verify the user information you have
entered. Select Yes to proceed or No to edit the user information.
9. The Welcome dialog box for the Transfer Utility recommends
that you close all open Windows applications. If you have done
that, choose Next.
If you have chosen to install more than one application, the first
selected application begins installing automatically.
10. Choose the drive and directory in which the FTU32 will be
installed. By default, this is C:\AB\PB1400E\FTU32. To change
the destination drive or directory, type the new drive and/or
directory in the Program Files box. Or, click the Browse button to
select an installation directory. Then choose Next.

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11. Choose the program folder (program group) in which you want to
install the FTU32’s icons, which includes a Readme file icon, the
Transfer Utility icon, and an Uninstall icon. By default, the icons
are installed in the PanelBuilder 1400e program folder. Then
choose Next.
12. Choose whether the installation utility will modify the
AUTOEXEC.BAT file.
If you are installing on Windows 95, the entry
C:\Progra~1\Rockwe~1\RDM;%Path%
is required in the PATH variable for the FTU32 to work correctly.
If you are installing on Windows NT, the entry
C:\Program Files\Rockwell Software\RDM
is required in the PATH variable in the Environment tab of the
System Properties dialog box.
Choose Next to approve the changes and continue.
13. The setup utility shows a summary of the choices you made in the
preceding dialog boxes. To make any changes, choose the Back
button. Otherwise, choose Next to begin the installation.
14. After all the applications have completed installing, you are
prompted to reboot your computer. You can reboot immediately
or later, but you must reboot before you can run the Transfer
Utility or other applications successfully.
If you want to upload or download PanelView files over the PLC
networks, you also need to install RSLinx Lite software, Version
2.0 or later. See the RSLinx user documentation provided for
installation procedures.
Do not cancel the installation while it is in progress. If you want to
undo the installation, let the installation finish, then use Uninstall
PanelView e Transfer Utility to remove all the installed files and to
update the Windows registry.

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Installing the FTU from PanelView 1200/1400e Transfer Utility (FTU) Version 3 is provided
PanelBuilder 1400e on the PanelBuilder 1400e CD-ROM. The software installation
CD-ROM on Windows 95 program creates a directory on your hard drive for the FTU and
or Windows 3.x copies all necessary files to it. By default, the drive and directory is
C:\AB\PB1400E\FTU. You can change this default.

You can create your own 3.5-inch floppy disks from the CD. For
instructions on how to create floppy disks of the software from the
CD, refer to the Floppies.txt file, in the root directory of the CD.

To install the FTU:

1. Start Windows 95 or Windows 3.x. If you’re already in Windows,
close all open Windows applications.
2. Insert the CD-ROM in the drive.
The CD-ROM begins to run automatically.
3. If the install does not start automatically and you are running on
Windows 95, choose Run from the Start button and select
setup.exe from the CD-ROM drive; or select setup.exe from
Windows Explorer.
If you are running on Windows 3.x, choose Run from the File
menu. In the Run dialog box, type:
d:setup

where d is the drive containing the File Transfer Utility

CD-ROM, and press Enter.

4. In the Welcome dialog box, choose Next.

5. If you are installing on Windows 95, the Select Version dialog
box appears. Choose Version 3, and then choose Next.
If you are installing on Windows 3.x, the Select Version dialog
box does not appear. Version 3 is automatically selected.

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6. In the Choose Applications dialog box, choose File Transfer

Utility as the application you want to install. You can choose
more than one application to install. Then choose Next.

7. The Welcome dialog box for the File Transfer Utility

recommends that you close all open Windows applications. If you
have done that, choose Next.
8. In the registration window, enter the required information.
Registration information is on the software registration card
included with your PanelBuilder 1400e package. Choose Next.
9. Choose the drive and directory in which the FTU will be
installed. By default, this is C:\AB\PB1400E\FTU. To change the
destination drive or directory, type the new drive and/or directory
in the Program Files field. Then choose Next.
10. Choose the program folder (program group) in which you want to
install the FTU’s icons, which include a Readme file icon, the
Transfer Utility icon, and an Uninstall icon. By default, the icons
are installed in the PanelBuilder 1400e program folder. Then
choose Next.
11. Choose whether the installation utility will modify the
AUTOEXEC.BAT file. The entry
C:\RSI\CMN
is required in the PATH variable for the FTU to work correctly.
Then choose Next.
12. The setup utility shows a summary of the choices you made in the
preceding dialog boxes. To make any changes, choose the Back
button. Otherwise, choose Next to begin the installation.

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13. After all the applications have completed installing, you are
prompted to reboot your computer. You can reboot immediately
or later, but you must reboot before you can run the Transfer
Utility or other applications successfully.
If you want to upload or download PanelView files over the PLC
networks after you finish installing the Transfer Utility, you also
need to install INTERCHANGE or WINtelligent LINX software.
If you do not have this software, contact Allen-Bradley Technical
Support for assistance.
Do not cancel the installation while it is in progress. If you want to
undo the installation, let the installation finish, then use Uninstall
Transfer Utility to remove all the installed files and to update the
Windows registry.

For information on how to start and exit from the PanelView

1200/1400e Transfer Utility, see the PanelView 1200/1400e Transfer
Utility User Manual (A-B Publication Number 2711E-6.8).

Installing the FTU32 from PanelView e Transfer Utility 32 (FTU32) Version 5 is provided in
the “PanelView 1200/1400e the Transfer Utility kit (A-B Catalog Number 2711E-ND7) on CD.
Transfer Utilities” CD on
Windows NT or You can create your own 3.5-inch floppy disks from the CD. For
Windows 95 instructions on how to create floppy disks of the software from the
CD, refer to the Floppies.txt file, in the root directory of the
PanelBuilder 1400e CD.
To install the FTU32:
1. Start Windows NT or Windows 95. If you’re already in Windows,
close all open Windows applications.
2. Insert the CD in the drive.
3. Browse the CD for file “FTU_V5”. Browse Disk 1. Run
“SETUP.EXE”.
4. The Welcome dialog box for the Transfer Utility recommends
that you close all open Windows applications. If you have done
that, choose Next.
5. In the registration window, enter registration information about
your copy of the FTU32. Registration information is on the
software registration card in your PanelBuilder 1400e or Transfer
Utility package.
6. Choose the drive and directory in which the FTU32 will be
installed. By default, this is C:\AB\PB1400E\FTU32. To change
the destination drive or directory, type the new drive and/or
directory in the Program Files box. Then choose Next.

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7. Choose the program folder (program group) in which you want to

install the FTU32’s icons, which include a Readme file icon, the
Transfer Utility icon, and an Uninstall icon. By default, the icons
are installed in the PanelBuilder 1400e program folder. Then
choose Next.
8. Choose whether the installation utility will modify the
AUTOEXEC.BAT file.
If you are installing on Windows 95, the entry
C:\Progra~1\Rockwe~1\RDM;%Path%
is required in the PATH variable for the FTU32 to work correctly.
If you are installing on Windows NT, the entry
C:\Program Files\Rockwell Software\RDM
is required in the PATH variable in the Environment tab of the
System Properties dialog.
Choose Next to approve the changes and continue.
9. The setup utility shows a summary of the choices you made in the
preceding dialog boxes. To make any changes, choose the Back
button. Otherwise, choose Next to begin the installation.
10. After all the applications have completed installing, you are
prompted to reboot your computer. You can reboot immediately
or later, but you must reboot before you can run the Transfer
Utility or other applications successfully.
If you want to upload or download PanelView files over the PLC
networks after you finish installing the Transfer Utility, you also
need to install RSLinx Lite software, Version 2.0 or later. See the
RSLinx user documentation provided for installation procedures.
Do not cancel the installation while it is in progress. If you want to
undo the installation, let the installation finish, then use Uninstall
PanelView e Transfer Utility to remove all the installed files and to
update the registration.

Installing the FTU from the PanelView 1200/1400e Transfer Utility (FTU) Version 3 is provided
“PanelView 1200/1400e in the PanelView 1200/1400e Transfer Utility kit (2711E-ND7) on
Transfer Utilities” CD on CD.
Windows 95 or
Windows 3.x You can create your own 3.5-inch floppy disks from the CD. For
instructions on how to create floppy disks of the software from the
CD, refer to the Floppies.txt file, in the root directory of the CD.

To install the FTU:

1. Start Windows 95 or Windows 3.x. If you’re already in Windows,
close all open Windows applications.
2. Insert the CD in the drive.

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3. Browse the CD for file “FTU_V3”. Browse Disk 1. Run

“SETUP.EXE”.
If you are running on Windows 3.x, choose Run from the File
menu. In the Run window command line, type:
E:\FTU_V3\DISK1\SETUP.EXE

where E is the drive containing the PanelView 1200/1400e

Transfer Utility disk, and press Enter.
4. A window appears, recommending you close all open Windows
applications. If you followed step 1, choose Next; otherwise close
all open Windows applications, then choose Next. The File
Transfer Utility Installation Program runs automatically.
5. In the registration window, enter registration information about
your copy of the FTU. Registration information is on the software
registration card in your PanelBuilder 1400e or PanelView
1200/1400e Transfer Utility package.
6. Choose the drive and directory in which the FTU will be
installed. By default, this is C:\AB\PB1400E\FTU. To change the
destination drive or directory, type the new drive and/or directory
in the Program Files box. Then choose Next.
7. Choose the program folder (program group) in which you want to
install the FTU’s icons, which include a Readme file icon, the
Transfer Utility icon, and an Uninstall icon. By default, the icons
are installed in the PanelBuilder 1400e program folder. Then
choose Next.
8. Choose whether the installation utility will modify the
AUTOEXEC.BAT file. The entry
C:\RSI\CMN
is required in the PATH variable for the FTU to work correctly.
Choose Next to approve the changes and continue.
9. The setup utility shows a summary of the choices you made in the
preceding dialog boxes. To make any changes, choose the Back
button. Otherwise, choose Next to begin the installation.
10. After all the applications have completed installing, you are
prompted to reboot your computer. You may reboot immediately
or later, but you must reboot before you can run the Transfer
Utility or other applications successfully.
If you want to upload or download PanelView files over the PLC
networks after you finish installing the Transfer Utility, you also
need to install INTERCHANGE or WINtelligent LINX software.
If you do not have this software, contact Allen-Bradley Technical
Support for assistance.

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Do not cancel the installation while it is in progress. If you want to

undo the installation, let the installation finish, then use the Uninstall
Transfer Utility to remove all the installed files and to update the
registration.

For information on how to start and exit from the PanelView 1200
Transfer Utility, see the PanelView 1200 Transfer Utility User
Manual (Publication Number 2711-UM010B–EN–P).

Starting the PanelView e PanelView e Transfer Utility 32 (FTU32) Version 5 runs on

Transfer Utility 32 Windows NT/2000 SP2 or Windows 95.
Version 5 (FTU32)
This section describes how to start the program from Windows NT
or Windows 95, and how to start the program from PanelBuilder
1400e.

To start the FTU32 from Windows NT or Windows 95:

1. Click the Start button on the taskbar.
2. Choose Programs, then choose PanelBuilder 1400e or the folder
you specified when you installed the program.
3. Choose PanelView e Transfer Utility 32. The following dialog
box is displayed.

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If you have problems running the Transfer Utility and you have
had previous versions of the Transfer Utility on your computer,
we recommend you select “Uninstall PanelView e Transfer
Utility 32” in the PanelBuilder 1400e folder. The “Uninstall
PanelView e Transfer Utility 32” program deletes any of the
shared files and windows system file conflicts that may exist
from earlier installations. You will then have to reinstall the
Transfer Utility software. If problems still exist, contact
Allen-Bradley Technical Support. For information about
obtaining Technical Support, see the Preface in this manual.

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To start the FTU32 from PanelBuilder 1400e:

" In the PanelBuilder 1400e main dialog box, choose Download or
Upload from the File menu.

The Transfer Utility’s download/upload dialog box is displayed.

Exiting the PanelView e When you have finished transferring applications, exit the Transfer
Transfer Utility 32 Utility.

To exit the Transfer Utility:

" Choose Close from the File menu, press ALT+F4, or click the Close
button.

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Starting the PanelView The PanelView 1200/1400e Transfer Utility Version 3 (FTU) includes
1400e Transfer Utility two utilities that can be accessed from the same icon:
Version 3 (FTU) • the Transfer Utility for the PanelView 1000e/1200e/1400e
terminals that is activated from toolbar buttons.
• the PanelView 1200 Transfer Utility that can be selected from the
Transfer menu bar.
This section describes how to start the program from Windows 3.x
and Windows 95. Screen illustrations in this manual are from the
Windows 3.1 environment. Functionality of the transfer utility is the
same for Windows 3.x and Windows 95.

To start FTU from Windows 3.x:

1. Double-click the PanelBuilder 1400e program group (or the
program group you selected when you installed the software).
2. Double-click the PanelView 1200/1400e Transfer Utility icon.
If you have problems running the File Transfer Utility, check the
Readme.txt file for potential system conflicts, and contact
Allen-Bradley Technical Support. For Technical Support
information, see the Preface in this manual.
To start FTU from Windows 95:
1. Click the Start button from the taskbar.
2. Choose Programs, and choose PanelBuilder 1400e or the folder
you specified when you installed the program.
3. Choose PanelView 1200/1400e Transfer Utility. The following
dialog box is displayed.

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If you have problems running the File Transfer Utility and you
have had previous versions of the File Transfer Utility on your
computer, we recommend you select “Uninstall Transfer Utility”
in the PanelBuilder 1400e folder. The “Uninstall Transfer Utility”
program deletes any of the shared files and windows system file
conflicts that may exist from earlier installations. You will then
have to reinstall the File Transfer Utility software again. If
problems still exist, contact Allen-Bradley Technical Support. For
Technical Support information, see the Preface in this manual.

Starting the PanelView The procedure to start the PanelView 1200 Transfer Utility is the
1200 Transfer Utility same for Windows 95 and Windows 3.x. This utility, available in
FTU Version 3 and earlier, is used to transfer an application created
in PanelBuilder Development Software for DOS, or PanelBuilder
1200 Configuration Software for Windows. Refer to the PanelView
1200 Transfer Utility User Manual (Publication Number
2711-UM010B–EN–P) for more information.
1. Start the PanelView 1200/1400e Transfer Utility using the
method previously described for your operating system.
2. Choose PanelView 1200 Transfer from the Transfer menu. The
following screen is displayed.

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Exiting the PanelView 1200 When you have finished transferring applications, exit the PanelView
Transfer Utility 1200 Transfer Utility.

To exit the PanelView 1200 Transfer Utility:

1. Choose Exit from the menu bar.
The Exit menu appears.

Transfer Exit
Yes, exit

Cancel Exit

20016

2. Choose Yes, exit and press ENTER. You will return to the
PanelView 1200/1400e Transfer Utility screen.
If you don’t want to quit, choose Cancel Exit. The PanelView
1200 Transfer Utility remains active.
3. Quit the PanelView 1200/1400e Transfer Utility by choosing Exit
from the Transfer menu, pressing ALT+F4, or clicking on the Close
button.

Exiting the PanelView When you have finished transferring applications, exit the PanelView
1200/1400e Transfer Utility 1200/1400e Transfer Utility.

To exit the PanelView 1200/1400e Transfer Utility:

" Choose Exit from the Transfer menu, press ALT+F4, or click on the
Close button.

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Uploading 1000e/1200e/1400e
Application Files and Alarm
History Files

This chapter describes how to upload PanelView application files

and alarm history files from the PanelView terminal to your
computer, using the various transfer methods.

Uploading PanelView You can upload application files using either a serial connection, a
1000e/1200e/1400e network connection, or a Remote I/O connection. For serial transfers,
Application Files you must connect the PanelView terminal to a computer with the
Upload/Download cable (Allen-Bradley Catalog Numbers
2706-NC13, 2711-NC13, 2711-NC14 for PanelView 1000e
terminals; 2711-NC1 for PanelView 1200e/1400e terminals). For
network transfers, you must connect the PanelView terminal to the
computer over a DH+ or ControlNet network. For Remote I/O
transfers, you must connect the PanelView terminal to the PLC over
a Remote I/O network, and connect the PLC to the computer over a
DH+, ControlNet, or Ethernet network.

To upload application files, you must complete these steps in order:

• prepare the PanelView terminal for a serial, network, or RIO
Pass-Through upload
Important: For network uploads, you do not need to
configure the parameters on the PanelView
terminal. PanelView uses the parameter settings
for the currently-selected file.
• configure the PanelView e Transfer Utility 32 for the upload
• initiate the application file upload
3–2 Uploading 1000e/1200e/1400e Application Files and Alarm History Files

To prepare the PanelView terminal for a serial upload:

1. Using the hardware keyswitch or the Goto Configure Mode
button, switch the PanelView terminal to the Configure mode.
2. In the Terminal Configuration screen, choose the Transfer Setup
button to display the Transfer Setup screen.

3. To change the settings, choose the Baud Rate, Parity, or Error

buttons to move the check mark to the setting you want.
• Baud RateĊThe speed at which data is transmitted over the
serial cable. The default setting for a serial transfer is
9600 baud.
• ParityĊUsed to check for accurate transmission of the data
between the development computer and terminal. The default
setting is None.
• ErrorĊUsed to check for errors in the data transmission.
Error transmission is either
CRCĊcyclical (or cyclic) redundancy check.
BCCĊblock check character. BCC is the default setting.
The settings that are defined in the Transfer Setup screen must
match the Transfer Utility’s settings.
4. When you have selected the required settings, choose OK to exit
this screen.
Uploading 1000e/1200e/1400e Application Files and Alarm History Files 3–3

5. To transfer an application serially, in the Terminal Configuration

screen, choose the Transfer Application button to display the
Transfer Application screen.

Important: The application file to be uploaded must be the

Current Application in the PanelView terminal.
For more information, refer to “Selecting an
Application” in Chapter 5, “Configuring
PanelView Terminals,” in your PanelView
1000e, 1200e, and 1400e Operator Terminals
User Manual (Publication Number 2711E-6.17).
To prepare the PanelView terminal for a network or Remote I/O
Pass-Through upload:
1. Ensure the application file to be uploaded is the Current
Application in the PanelView terminal. The Current Application
is a file that is currently selected and running on the PanelView
terminal. If you do not want to make changes to the Current
Application’s transfer parameters, follow the next procedure to
configure the Transfer Utility for an upload.
If you want to change the Current Application’s transfer
parameters, switch the PanelView terminal to Configure mode,
using the hardware keyswitch or the Goto Configure Mode
button.
3–4 Uploading 1000e/1200e/1400e Application Files and Alarm History Files

2. In the Terminal Configuration screen, choose the Terminal

Network Setup button to display the Terminal Network Setup
screen.
For DH+ applications, you can change both the baud rate and the
terminal network address.

For ControlNet applications, you can change the terminal

network address, not the baud rate. The first screen shows the
Terminal Network Setup screen for ControlNet (KTCX)
application with no scheduled tags assigned. The second screen
shows the Terminal Network Setup screen for ControlNet
(KTCS) application with scheduled tags assigned.

68 PLC-5 3000 Yes

Uploading 1000e/1200e/1400e Application Files and Alarm History Files 3–5

For Remote I/O applications, you can change the baud rate. The
following shows the Terminal Network Setup screen for a
Remote I/O application.

3 7 Low

3. When you have selected the required settings, choose OK to exit

the screen.
4. Switch the PanelView terminal to Run mode. The application
starts to run. You can now transfer application files over the
selected network.
3–6 Uploading 1000e/1200e/1400e Application Files and Alarm History Files

To configure the PanelView e Transfer Utility 32 for the upload:

1. In the PanelView e Transfer Utility 32, choose the Upload tab
from the main dialog box.

2. In the Path box, type the name of the directory to which the
uploaded application file will be saved, or choose Browse to find
a directory.
3. In the Data to Upload box, select Application file.
4. Determine the destination file name for the application file you
are uploading, by pressing the Upload Options button or clicking
from the toolbar. The File Transfer Options dialog box is
displayed.
Uploading 1000e/1200e/1400e Application Files and Alarm History Files 3–7

If you want the file to upload with the same name as the selected
upload file, then clear the Prompt Upload Destination box.
If you want to enter a new name for the uploaded file, select
Prompt Upload Destination. Windows NT or Windows 95 file
naming restrictions apply. The file name can exceed 8 characters,
but the PanelView firmware truncates file names that exceed 8
characters.
5. Click OK to save your settings and exit from the File Transfer
Options dialog box.
6. Configure communications settings for the transfer following
instructions in Chapter 5, Configuring Communications Settings
for 1000e/1200e/1400e Application Transfers.
7. To save your settings, choose System Options from the Options
menu, or from the toolbar.

In the General tab of the System Options dialog box, select

Auto-Save All Settings to automatically save all settings when
you exit. You only need to select this check box once, because
your selection becomes the application default.
If the Auto-Save All Settings option is not selected, there is a
Save Settings button in the main download dialog box. If
Auto-Save All Settings box is selected, the Save Settings button
is hidden.
To initiate the application file upload:
" Choose the Start Upload button.

A progress dialog box appears that shows the status of the upload.

If an error occurs during the upload, see Chapter 6,

Troubleshooting for the PanelView e Transfer Utility 32.
3–8 Uploading 1000e/1200e/1400e Application Files and Alarm History Files

Uploading the PanelView The PanelView e Transfer Utility 32 allows you to upload an
1000e/1200e/1400e Alarm application’s historical alarm data from PanelView
History File 1000e/1200e/1400e terminals. The Alarm History file can be
uploaded using any of the upload methods: Serial, Network, or
Remote I/O Pass-Through.

" Note: The Upload Alarm History function works only for
PanelView 1000e/1200e/1400e terminals with Version 02.00.00 or
later firmware.

Alarm History Information

The uploaded alarm history information is in comma separated

values format (*.csv), which is ASCII text compatible. The header
information—with the name of the terminal’s current application
file, number of alarms, and the time and date of the upload—is the
first line in the uploaded file. An example of the alarm history header
is as follows:

“my_app”, 128, 97/06/20, 23:59:59

The header is followed by a line, that lists the boxes for the alarm
record information. For example:

Alarm Trigger, Alarm Message, Trigger Date, Trigger Time,

Acknowledge Date, Acknowledge Time

The third and subsequent lines include the alarm records, each on a
separate line, starting with the most recent alarm. See the following
table for the format of each box in the alarm record.
Uploading 1000e/1200e/1400e Application Files and Alarm History Files 3–9

Box Data
Alarm Trigger Signed long integer value
Alarm Message The alarm message associated with the trigger value
Message delimited by a pair of double quotes
Double quote character () in the message text is
translated to 2 double quotes ().
For Version 02.00.00 and later applications, the
character sequence \n (backslash-n) in the message text
is translated to \\n
For Version 02.00.00 and later applications, the newline
character in the message text is translated to a
backslash character followed by the letter n (\n).
Trigger Date Each field is separated by a forward slash.
4-digit year (1980 to 2043)
2-digit month (1 to 12)
2-digit day (1 to 31)
Trigger Time Each field is separated by a colon.
2-digit hour (0 to 23)
2-digit minute (0 to 59)
2-digit second (0 to 59)
Acknowledge Date Each field is separated by a forward slash. If the alarm is
not acknowledged, no text follows the alarm event data.
4-digit year (1980 to 2043)
2-digit month (1 to 12)
2-digit day (1 to 31)
Acknowledge Time Each field is separated by a colon. If the alarm is not
acknowledged, no text follows the alarm event data.
2-digit hour (0 to 23)
2-digit minute (0 to 59)
2-digit second (0 to 59)

Refer to the PanelBuilder 1400e Configuration Software for

Windows User Manual for information about message formats and
limits.
3–10 Uploading 1000e/1200e/1400e Application Files and Alarm History Files

Uploading the Alarm History Files

To upload alarm history files, you must complete these steps in

order:
• prepare the PanelView terminal for the upload
• configure the PanelView e Transfer Utility 32 for the upload
• initiate the alarm history file upload
To prepare the PanelView terminal for a serial upload:
1. Using the hardware keyswitch or the Goto Configure Mode
button, switch the PanelView terminal to the Configure mode.
2. In the Terminal Configuration screen, choose the Transfer Setup
button to display the Transfer Setup screen.

3. To change the settings, choose the Baud Rate, Parity, or Error

buttons to move the check mark to the setting you want.
• Baud RateĊThe speed at which data is transmitted over the
serial cable. The default setting for a serial transfer is
9600 baud.
• ParityĊUsed to check for accurate transmission of the data
between the development computer and terminal. The default
setting is None.
• ErrorĊUsed to check for errors in data transmission. Error
checking is either
CRCĊcyclical (or cyclic) redundancy check.
BCCĊblock check character. BCC is the default setting.
The settings that are defined in the Transfer Setup screen must
match the Transfer Utility’s settings.
Uploading 1000e/1200e/1400e Application Files and Alarm History Files 3–11

4. When you have selected the required settings, choose OK to exit

this screen.

5. To upload the terminal’s alarm history serially, in the Terminal

Configuration screen, choose the Transfer Application button to
display the Transfer Application screen.

To prepare the PanelView terminal for a network or Remote I/O

Pass-Through upload:
1. Ensure the alarm history file to be uploaded is the Current
Application in the PanelView terminal. The Current Application
is a file that is currently selected and running on the PanelView
terminal. If you do not want to make changes to the Current
Application’s transfer parameters, follow the next procedure to
configure the Transfer Utility for an upload.
If you want to change the Current Application’s transfer
parameters, switch the PanelView terminal to Configure mode,
using the hardware keyswitch or the Goto Configure Mode
button.
3–12 Uploading 1000e/1200e/1400e Application Files and Alarm History Files

2. In the Terminal Configuration screen, choose the Terminal

Network Setup button to display the Terminal Network Setup
screen.
For DH+ application files, you can change both the baud rate and
the terminal network address.

For ControlNet application files, you can change the terminal

network address, not the baud rate. The first screen shows the
Terminal Network Setup screen for ControlNet (KTCX) alarm
history file with no scheduled tags assigned. The second screen
shows the Terminal Network Setup screen for ControlNet
(KTCS) application file with scheduled tags assigned.
Uploading 1000e/1200e/1400e Application Files and Alarm History Files 3–13

For Remote I/O application files, you can change the baud rate.
The following shows the Terminal Network Setup screen for a
Remote I/O application file.

3 7 Low

3. When you have selected the required settings, choose OK to exit

the screen.
4. Switch the PanelView terminal to Run mode. The application file
starts to run. You can now transfer alarm history files over the
selected network.
3–14 Uploading 1000e/1200e/1400e Application Files and Alarm History Files

To configure the PanelView e Transfer Utility 32 for the upload:

1. In the PanelView e Transfer Utility 32, choose the Upload tab
from the main dialog box.

2. In the Path box, type the name of the directory to which the
uploaded application file will be saved, or choose Browse to find
a directory.
3. In the Data to Upload box, select Alarm History.
4. Determine the destination file name for the alarm history file you
are uploading, by pressing the Upload Options button or clicking
from the toolbar. The File Transfer Options dialog box is
displayed.
Uploading 1000e/1200e/1400e Application Files and Alarm History Files 3–15

If you want the file to upload with the same name as the selected
upload file, then clear the Prompt Upload Destination box.
If you want to enter a new name for the uploaded file, select
Prompt Upload Destination. Windows NT or Windows 95 file
naming restrictions apply. The file name can exceed 8 characters,
but the PanelView firmware truncates file names that exceed 8
characters.
5. Select or clear the following upload options:

Upload Option Description

Clear Alarm History after Upload This option allows you to clear alarms in the alarm
history after an alarm history upload. If selected,
only those alarms triggered before the upload are
cleared. Alarms triggered after the upload is
initiated are not cleared.
Clear the check box if you do not want to clear the
alarms.
Ignore Clear Confirmation The Ignore Clear Confirmation option is enabled if
Clear Alarm History after Upload option is
selected. This option is grayed-out and disabled if
the Clear Alarm History after Upload option is not
selected.
If this box is not selected, a confirmation dialog
box is displayed at the beginning of the upload.
Press Yes to indicate you want to clear
unacknowledged alarms in your alarm history.
Press No to indicate you do not want to clear the
alarms. After the confirmation, the alarm history
upload continues to completion.
If this box is selected, the confirmation dialog box
is not displayed.
Important: If you need to turn off a relay or
buzzer to acknowledge alarms, we recommend
that you do not use this feature. To switch off this
feature, select Ignore Clear Confirmation.

6. Click OK to save your settings and exit from the File Transfer
Options dialog box.
7. Configure communications settings for the transfer following
instructions in Chapter 5, Configuring Communications Settings
for 1000e/1200e/1400e Application Transfers.
3–16 Uploading 1000e/1200e/1400e Application Files and Alarm History Files

8. To save your settings, choose System Options from the Options

menu, or from the toolbar.

In the General tab of the System Options dialog box, select

Auto-save All Settings to automatically save all settings when
you exit. You only need to select this check box once, because
your selection becomes the application default.
If Auto-Save All Settings option is not selected, there is a Save
Settings button in the main download dialog box. If the
Auto-Save All Settings is selected, the Save Settings button is
hidden.
To start the alarm history file upload:
" Choose the Start Upload button.

A progress dialog box appears that shows the status of the upload.

If an error occurs during the upload process, see Chapter 6,

Troubleshooting for the PanelView e Transfer Utility 32.
 Chapter 4
Downloading
1000e/1200e/1400e
Application Files

This chapter describes how to download application files using the

various transfer methods described in Chapter 2, Working with the
PanelView e Transfer Utility 32.

For file transfers over ControlNet, DH+, or Remote I/O

Pass-Through, be sure the PanelView terminal address is correct,
otherwise the transfer could corrupt data used by another device on
the network, such as the PLC.

Downloading PanelView You can download files using either a serial connection, a network
1000e/1200e/1400e connection, or a Remote I/O connection. For serial transfers, you
Application Files must connect the PanelView terminal to a computer with the
Upload/Download cable (Allen-Bradley Catalog Numbers
2706-NC13, 2711-NC13, 2711-NC14 for PanelView 1000e
terminals; 2711-NC1 for PanelView 1200e/1400e terminals). For
network transfers, you must connect the PanelView terminal to the
computer over a DH+ or ControlNet network. For Remote I/O
transfers, you must connect the PanelView terminal to the PLC over
a Remote I/O network, and connect the PLC to the computer over a
DH+, ControlNet, or Ethernet network.
To download application files, you must complete these steps in
order:
• prepare the PanelView terminal for the download. This section
explains how to prepare a PanelView terminal for a serial,
network, or Remote I/O Pass-Through download.
• configure the PanelView e Transfer Utility 32 for the download
• initiate the application file download
4–2 Downloading 1000e/1200e/1400e Application Files

To prepare the PanelView terminal for a serial download:

1. Using the hardware keyswitch or the Goto Configure Mode
button, switch the PanelView terminal to the Configure mode.
2. In the Terminal Configuration screen, choose the Transfer Setup
button to display the Transfer Setup screen.

3. To change the settings, choose the Baud Rate, Parity, or Error

buttons to move the check mark to the setting you want.
• Baud RateĊThe speed at which data is transmitted over the
serial cable. The default setting for a serial transfer is
9600 baud.
• ParityĊUsed to check for accurate transmission of the data
between the development computer and terminal. The default
setting is None.
• ErrorĊUsed to check for errors in the data transmission.
Error checking is either
CRCĊcyclical (or cyclic) redundancy check.
BCCĊblock check character. BCC is the default setting.
The settings that are defined in the Transfer Setup screen must
match the Transfer Utility’s settings.
4. When you have selected the required settings, choose OK to exit
this screen.

5. To download an application serially, in the Terminal

Configuration screen, choose the Transfer Application button to
display the Transfer Application screen.
 Downloading 1000e/1200e/1400e Application Files 4–3

To prepare the PanelView terminal for a network download:

1. To use the Current Application’s transfer parameters, make sure
the PanelView terminal is in Run mode to start running the
application, and then follow the next procedure to configure the
PanelView e Transfer Utility 32 for the download. A Current
Application is a file that is currently selected and running on the
PanelView terminal.
To view the Current Application’s transfer parameters, switch the
PanelView terminal to Configure mode. At the PanelView
terminal, choose the Terminal Network Setup button in the
Terminal Configuration screen to display the Terminal Network
Setup screen. Exit the screen after you finish viewing the transfer
parameters. Go to step 7.
To download with transfer parameters different from those of the
Current Application or if you don’t have a Current Application
selected, switch the PanelView terminal to Configure mode. At
the PanelView terminal, choose the Transfer Setup button. Go to
step 2.
2. Select the Network tab.
3. Choose Network Direct as the Address Source. When you choose
Network Direct, the configuration parameters from the
application file are disabled.
4. Select DH+ or ControlNet as the network type.
4–4 Downloading 1000e/1200e/1400e Application Files

In the examples below, the first screen displays a ControlNet

transfer setup. The second screen displays a DH+ transfer setup.

Important: After a successful download of an application

file over DH+ or ControlNet, the terminal
automatically resets the Address Source to
Application, uses the application file parameters,
and discards the Manual Address parameters.
5. Make changes to the transfer parameters.
For DH+ transfer setups, you can change both the baud rate and
the terminal network address.
For ControlNet transfer setups, you can change the terminal
network address, not the baud rate.
6. Choose OK. The Current Application is deselected.
 Downloading 1000e/1200e/1400e Application Files 4–5

7. Switch the PanelView terminal to Run mode. The Application

Transfer screen is displayed. You can now transfer application
files over the network.

To prepare the PanelView terminal for a Remote I/O Pass-Through

download:
1. To use the Current Application’s transfer parameters, make sure
the PanelView terminal is in Run mode to start running the
application, and then follow the next procedure to configure the
PanelView e Transfer Utility 32 for a download. A Current
Application is a file that is currently selected and running on the
PanelView terminal.
To view the Current Application’s transfer parameters, switch the
PanelView terminal to Configure mode. At the PanelView
terminal, choose the Terminal Network Setup button in the
Terminal Configuration screen to display the Terminal Network
Setup screen. Exit the screen after you finish viewing the transfer
parameters. Go to step 6.
To download with transfer parameters different from those of the
Current Application or if you don’t have a Current Application
selected, switch the PanelView terminal to Configure mode. At
the PanelView terminal, choose the Transfer Setup button. Go to
step 2.
2. Select the Network tab.
4–6 Downloading 1000e/1200e/1400e Application Files

3. Choose RIO Pass-Through as the Address Source. When you

choose RIO Pass-Through, the configuration parameters for the
currently-selected application file are disabled.

4. Make changes to the transfer parameters. For Remote I/O

Pass-Through applications, you can change the baud rate, device
type, and the control byte.
5. Choose OK. The Current Application is deselected.
6. Switch the PanelView terminal to Run mode. The Application
Transfer screen is displayed. You can now transfer application
files over the network.
 Downloading 1000e/1200e/1400e Application Files 4–7

To configure the PanelView e Transfer Utility 32 for the download:

1. In the PanelView e Transfer Utility 32, choose the Download tab
from the main dialog box.

2. In the Source File box, type the full path and file name of the
download file, or choose Browse to locate a file on the disk. The
file must be a .pvd file created by PanelBuilder 1400e.
A .pvd file may already be displayed in the Source File box. If
you started the Transfer Utility from PanelBuilder 1400e, the
source file defaults to the current application in PanelBuilder. If
you started the Transfer Utility separately, the source file defaults
to the last source file you had saved using Auto-Save All
Settings.
3. In the Terminal Storage box, choose the memory area where the
downloaded application will be stored. The default is Memory
Partition 2.
Memory Partition 1 is the terminal’s first memory partition. It is
typically used for firmware storage and is not available for
application file storage, unless the firmware is located on a
PCMCIA card.
Memory Partition 2 is the terminal’s second memory partition.
It can only be used for application file storage.
Card Partition 1 is the first partition on a card with two
application partitions or the partition on the card with a single
partition. If the firmware is located on a PCMCIA card, then this
storage area is not available for applications.
Card Partition 2 is the second partition on a card with two
application partitions.
4–8 Downloading 1000e/1200e/1400e Application Files

If you do not want to format the storage area or if you cannot

format the storage area, the following pop-up window is
displayed to provide information about the storage area.

4. Determine the destination file name for the application file you
are downloading, by pressing the Download Options button or
clicking from the toolbar. The File Transfer Options dialog
box is displayed.

If you want the file to download with the same name as the
selected download file, then clear the Prompt Download
Destination box.
If you want to enter a new name for the download file, select
Prompt Download Destination. All DOS file-naming restrictions
apply.
 Downloading 1000e/1200e/1400e Application Files 4–9

5. Select or clear the following download options:

Download Option Description

Overwrite Existing File If a file of the same name already exists in the
terminal’s storage, it will be erased automatically.
Clear the check box if you want to be warned
before the existing file is erased. The default is to
prompt before overwriting the existing file.
Format If Full All files downloaded to the terminal occupy space,
even if they are erased. The only way to free up
space is to format the terminal storage. If Format If
Full is selected, the terminal’s storage will
automatically be formatted if there is not enough
space to accommodate the downloaded file. Clear
the check box if you want to be warned before the
terminal storage is reformatted (or if you want to
be able to select another storage location if the
selected one is full). The default is No.
Important: The terminal’s storage can hold more
than one application file. If you select Format If
Full, all files in the selected storage will be
removed. Ensure you have backups of any files
you do not want to delete. See the instructions for
uploading files in Chapter 3 to back up terminal
files.
Download If Newer When this box is checked, the application file is
downloaded only if it is newer than the file of the
same name in the terminal’s memory. The default
is No.
If the Make Application Current box is not
selected, the Download If Newer option is not
available.
Ignore Compatibility Warnings When this box is cleared, a warning message is
displayed if the application you are downloading to
the PanelView terminal is incompatible with the
terminal’s type or its firmware version. If this box is
checked, the warning message is not displayed.
By default, this box is unchecked, and a warning
message is displayed.
Note: Although an incompatible file can be
downloaded, it cannot be selected as the current
application.
If the Make Application Current box is selected,
the Ignore Compatibility Warnings option is not
available.
Make Application Current This box is selected by default. When selected, the
newly-downloaded application will become the
currently-active application. When the terminal is
switched to Run mode, the current application is
executed. Clear this check box if you don’t want
the downloaded file to be selected automatically
as the current application.
Note: The application file is automatically
selected after a successful download if there is no
current application in the terminal, whether this
option is enabled or not.
4–10 Downloading 1000e/1200e/1400e Application Files

6. Click OK to save the settings and exit from the File Transfer
Options dialog box.
7. Configure communications settings for the transfer following
instructions in Chapter 5, Configuring Communications Settings
for 1000e/1200e/1400e Application Transfers.
8. To save the settings in the Download main dialog box, choose
System Options from the Options menu, or from the toolbar.

In the General tab of the System Options dialog box, select

Auto-Save All Settings to automatically save all settings when
you exit. You only need to select this check box once, because
your selection becomes the application default.
If Auto-Save All Settings is not selected, there is a Save Settings
button in the main download dialog box. If Auto-Save All
Settings is selected, the Save Settings button is hidden.

To initiate the application file download:

" Choose the Start Download button.

A progress dialog box appears that shows the status of the

download.

If an error occurs during the download process, see Chapter 6,

Troubleshooting for the PanelView e Transfer Utility 32.
 Chapter 5
Configuring Communications
Settings for 1000e/1200e/1400e
Application Transfers

This chapter provides instructions for configuring communications

settings when planning to transfer application files and Alarm
History files between the PanelView 1000e/1200e/1400e terminals
and the development computer. The communication settings must be
configured before a transfer can be started.
For PV 1200 Upload/Download configurations, refer to PV 1200
Transfer Utility Manual, publication 2711–UM010B–EN–P.

Selecting Communication The following information and table will help you determine which
Hardware and Driver driver packages and drivers you need for your particular system
Packages configuration, and what the appropriate transfer link will be for your
communication hardware setup. You need to know:
• what hardware you have
• what transfer link you’re using
• which driver package you’re using
• which driver options must be configured
Table 5.A provides a matrix to help determine your hardware and
driver requirements.

For DF1 Direct transfers, choose the internal drivers, Serial 1 or

Serial 2.

For DH+, use RSLinx; if you do not have RSLinx, use the Serial 1 or
Serial 2 driver to communicate over the KF2 module.

For ControlNet, use RSLinx; if you do not have RSLinx, use the
Serial 1 or Serial 2 driver to communicate over the KFC module.

For Remote I/O Pass-Through, use whichever driver you would use
for DH+, ControlNet, or Ethernet.

" Note: Modbus supports only serial transfers.

5–2 Configuring Communications Settings for 1000e/1200e/1400e Application Transfers

FTU32 Version 5 Table 5.A Table of PC Host Hardware and Applicable Drivers

Communication Transfer Method Network Accessed Driver Packages Corresponding Driver

Hardware and Transfer Path

PC COM Port RS-232 Serial DF1 Direct / Modbus Internal Drivers Serial 1 or 2
1770-KF2 / KE Network DH+ Internal Drivers Serial 1 or 2
RSLinx AB_DF1
Remote I/O DH+ Internal Drivers Serial 1 or 2
Pass-Through RSLinx AB_DF1
1784-KT / 1784-KTX / Network DH+ RSLinx AB_KT
PCMK Remote I/O DH+ RSLinx AB_KT
Pass-Through
1770-KFC Network ControlNet Internal Drivers Serial 1 or 2
RSLinx AB_DF1
Remote I/O ControlNet Internal Drivers Serial 1 or 2
Pass-Through RSLinx AB_DF1
1784-KTC / Network ControlNet RSLinx AB_KTC
1784-KTCX Remote I/O ControlNet RSLinx AB_KTC
Pass-Through
Ethernet Network Card Remote I/O Ethernet RSLinx AB_ETH
Pass-Through

FTU Version 3 Table 5.B Table of PC Host Hardware and Applicable Drivers

If you have this Decide which Select Network Choose one of these Select the corresponding driver
communication transfer link to use Type and driver packages
hardware Address
PC COM Port RS-232 Serial DF1 Direct Internal File Transfer Serial 1 or 2
Utility
WIN LINX 1770-KF2/KE to DH/DH+ & PLC-5 CH0
INTERCHANGE INTERCHANGE Port 1 – 8
1770-KF2 / KE Network Direct DH+ Internal File Transfer Serial 1 or 2
Utility
WIN LINX 1770-KF2/KE to DH/DH+ & PLC-5 CH0
WIN LINX using INTERCHANGE to DH+
INTERCHANGE Interchange Port 1 – 8
Remote I/O DH+ Internal File Transfer Serial 1 or 2
Pass-Through Utility
WIN LINX 1770-KF2/KE to DH/DH+ & PLC-5 CH0
WIN LINX using INTERCHANGE to DH+
INTERCHANGE Interchange Port 1 – 8
 Configuring Communications Settings for 1000e/1200e/1400e Application Transfers 5–3

If you have this Decide which Select Network Choose one of these Select the corresponding driver
communication transfer link to use Type and driver packages
hardware Address
1784-KT / KT2 / PCMK Network Direct DH+ WIN LINX 1784-KT/KT2/PCMK to DH+
WIN LINX using INTERCHANGE to DH+
INTERCHANGE Interchange Port 1 – 8
Remote I/O DH+ WIN LINX 1784-KT/KT2/PCMK to DH+
Pass-Through WIN LINX using INTERCHANGE to DH+
INTERCHANGE Interchange Port 1 – 8
1784-KTX Network Direct DH+ WIN LINX 1784-KTX to DH+
WIN LINX using INTERCHANGE to DH+
INTERCHANGE Interchange Port 1 – 8
Remote I/O DH+ WIN LINX 1784-KTX to DH+
Pass-Through WIN LINX using INTERCHANGE to DH+
INTERCHANGE Interchange Port 1 – 8
SS Technologies Network Direct DH+ WIN LINX SS Technologies 5136–SD to DH+
5136-SD Remote I/O DH+ WIN LINX SS Technologies 5136–SD to DH+
Pass-Through
SS Technologies Network Direct DH+ WIN LINX SS Technologies 5136–SD2 to DH/DH+
5136-SD2 Remote I/O DH+ WIN LINX SS Technologies 5136–SD2 to DH/DH+
Pass-Through
1770-KFC Network Direct ControlNet Internal File Transfer Serial 1 or 2
Utility
WIN LINX 1770-KFC to ControlNet (DH+ Mode)
WIN LINX using INTERCHANGE to
ControlNet
INTERCHANGE Interchange Port 1 – 8
Remote I/O ControlNet Internal File Transfer Serial 1 or 2
Pass-Through Utility
WIN LINX 1770-KFC to ControlNet (DH+ Mode)
WIN LINX using INTERCHANGE to
ControlNet
INTERCHANGE Interchange Port 1 – 8
1784-KTC Network Direct ControlNet WIN LINX 1784-KTC to ControlNet (DH+ Mode)
WIN LINX using INTERCHANGE to
ControlNet
INTERCHANGE Interchange Port 1 – 8
Remote I/O ControlNet WIN LINX 1784-KTC to ControlNet (DH+ Mode)
Pass-Through WIN LINX using INTERCHANGE to
ControlNet
INTERCHANGE Interchange Port 1 – 8
5–4 Configuring Communications Settings for 1000e/1200e/1400e Application Transfers

If you have this Decide which Select Network Choose one of these Select the corresponding driver
communication transfer link to use Type and driver packages
hardware Address
1784-KTCX Network Direct ControlNet WIN LINX 1784-KTC to ControlNet (DH+ Mode)
WIN LINX using INTERCHANGE to
ControlNet
INTERCHANGE Interchange Port 1 – 8
Remote I/O ControlNet WIN LINX 1784-KTC to ControlNet (DH+ Mode)
Pass-Through WIN LINX using INTERCHANGE to
ControlNet
INTERCHANGE Interchange Port 1 – 8

Configuring The procedure and dialog boxes are the same for application
Communications downloads, application uploads, and alarm history uploads.

Configuring communication settings involves the following steps:

• selecting the transfer method
• configuring the transfer parameters
• saving the communication settings
 Configuring Communications Settings for 1000e/1200e/1400e Application Transfers 5–5

Selecting the Transfer To select the transfer method:

Method " In the main download/upload dialog box, select the
download/upload transfer method.

Configuring the Transfer You can configure the transfer parameters using either of the
Parameters following methods:
• obtain transfer parameter values from an application file
• manually select the transfer parameter values

Obtain Transfer Parameters from an Application File

An application file is a *.pvd file that runs on a PanelView terminal.

It is also called a runtime PV file. When selected, all the transfer
parameter values from the *.pvd file are placed in the appropriate
transfer parameters in the Configure Transfer Method dialog box.

For ControlLogix bridging, you cannot obtain transfer parameter

values from an application file.
5–6 Configuring Communications Settings for 1000e/1200e/1400e Application Transfers

To obtain transfer parameter values using an application file:

1. Choose Get Transfer Parameters From in the Parameters menu; or
choose from the toolbar. The Runtime PV File tab in the
Get Transfer Parameters From dialog box is displayed.

2. Enter the name of the *.pvd file from which you want to get the
values for the communication parameters, or choose Browse to
find the *.pvd file.
3. Click Preview Contents to view the communication parameters of
the *.pvd file you have selected.
Configuring Communications Settings for 1000e/1200e/1400e Application Transfers 5–7

4. Click Apply. The transfer path, network type, and driver values
from the *.pvd file are placed in the appropriate boxes in the
Configure Transfer Method dialog box. If you are performing a
Remote I/O Pass-Through transfer, the Pass-Through (device
type, rack, word, and byte) values from the *.pvd file are placed
in the appropriate boxes in the Configure Transfer Method dialog
box. The transfer method is entered in the main download/upload
dialog box.
If you selected Application as your transfer method, do not exit
using OK or Apply. Instead, click Close. Clicking OK or Apply
removes Application as your transfer method.

Configure Transfer Parameters Manually

1. For uploads, select Serial, Network, or Remote I/O Pass-Through

from the drop-down list box. For downloads, select Serial,
Network, Remote I/O Pass-Through, or Application from the
drop-down list box.
Typically, the communication hardware in your computer
determines your transfer method options. To identify transfer
method options for your computer host hardware, refer to Table
5.A, “Table of PC Host Hardware and Applicable Drivers.”
The Serial option is used when you perform a transfer using the
COM port on your PC and the serial port on a PanelView
terminal.
The Network option performs a transfer over DH+ or ControlNet.
The Remote I/O Pass-Through option performs transfers over
DH+, ControlNet, or Ethernet between the PC and PLC, and over
Remote I/O from the PLC to the PanelView terminal.
The Application option, available for downloads only, allows the
Transfer Utility to use the transfer parameters from the
application file. The application file to be downloaded is
specified in the Source File box.
2. If you selected Application, click Start Download. If you selected
Serial, Network, or Remote I/O Pass-Through, choose the
Configure Method button, select Configure from the Transfer
Method menu, or choose from the toolbar.

The Configure Transfer Method dialog box is displayed. The

system automatically takes you to the tab that corresponds with
the transfer method you selected in step 1.
5–8 Configuring Communications Settings for 1000e/1200e/1400e Application Transfers

Serial Transfer Method — Driver Configuration

When you select Serial as the transfer method, the driver is the only
option you can configure.

To select the driver:

1. Click the Refresh List button to refresh the list of drivers.
2. Select a serial driver from the list of available drivers.

Driver options are Serial 1 or Serial 2. Serial 1 and Serial 2

drivers enable you to configure two different serial setups (for
example, baud rates). Also, they can accommodate the two
communication ports on many computers. Refer to the physical
communication ports on your computer to determine the correct
port for your application.
Configuring Communications Settings for 1000e/1200e/1400e Application Transfers 5–9

3. Select the Configure Driver button.

For Serial 1 or Serial 2, the Communication Driver Configuration
dialog box appears.

4. Define the settings in the Communication Driver Configuration

dialog box as follows:
Baud
Specify the data-transfer rate between your computer and the
PanelView terminal. This must match the baud rate configured
for the PanelView terminal. The default setting is 9600.
Port
Specify COM1, COM2, COM3, or COM4 as the serial port used
to connect the serial cable to the PanelView terminal. The default
setting is COM1.
Parity
Specify None or Even for the type of error-checking to be used.
This must match the parity configured for the PanelView
terminal. The default setting is None.
Error
Specify the error-detection protocol used by the device. BCC is
Block Check Character and CRC is Cyclic Redundancy Check.
This must match the error-checking protocol configured for the
PanelView terminal. The default setting is BCC.
For details about PanelView terminal transfer configuration
settings, see “Transferring Application Files” in Chapter 5,
“Configuring PanelView Terminals,” in your PanelView 1000e,
1200e, and 1400e Operator Terminals User Manual (Publication
Number 2711E-6.17).
5–10 Configuring Communications Settings for 1000e/1200e/1400e Application Transfers

Network Transfer Method — Network and Driver Configuration

When you select Network as the transfer method, Network Accessed,
Driver, and Transfer Path are the options you can configure.

To select the network:

" Specify DH+ or ControlNet as the network to which your PC is
connected.

To select the driver:

1. Click the Refresh List button to refresh the list of drivers.
2. Select a driver from the list of available drivers.

Driver options include serial and RSLinx ports. When selecting a

driver, Serial 1 and Serial 2 can be used to communicate directly
with a 1770-KF2/KE or 1770 KFC without using RSLinx. The
other driver selections need RSLinx, which can be installed on
the development computer. For details about installing RSLinx,
see the RSLinx user documentation.
Configuring Communications Settings for 1000e/1200e/1400e Application Transfers 5–11

Before the RSLinx driver appears on the driver list, you must first
configure the RSLinx driver, and then refresh the list of available
drivers. To configure an RSLinx driver, you must start RSLinx by
clicking the Invoke RSLinx button. To refresh the list of available
drivers, choose the Refresh List button.

" Note: Serial 1 and Serial 2 drivers enable you to configure two
different serial setups (for example, baud rates). Also, they can
accommodate the two communication ports on many computers.
Refer to the physical communication ports on your computer to
determine the correct port for your application.

3. Choose the Configure Driver button.

If you have selected an RSLinx port, choose the Configure Driver
button to open the RSLinx utility. When you return to the Transfer
Utility, choose the Refresh List button to refresh the list of
drivers. Refer to the RSLinx user documentation for information
on using the utility.
If you have selected Serial 1 or Serial 2, the Communication
Driver Configuration dialog box appears.

4. Define the settings in the Communication Driver Configuration

dialog box as follows:
Baud
Specify the data-transfer rate between your computer and the
1770-KF2/KE or 1770-KFC. This must match the baud rate
configured for the 1770-KF2/KE or 1770-KFC. The default
setting is 9600.
Port
Specify COM1, COM2, COM3, or COM4 as the serial port used
to connect the serial cable to the 1770-KF2/KE or 1770-KFC.
The default setting is COM1.
5–12 Configuring Communications Settings for 1000e/1200e/1400e Application Transfers

Parity
Specify None or Even for the type of error-checking to be used.
This must match the parity configured for the 1770-KF2/KE or
1770-KFC. The default setting is None.
Error
Specify the error-detection protocol used by the device. BCC is
Block Check Character and CRC is Cyclic Redundancy Check.
This must match the error-checking protocol configured for the
1770-KF2/KE or 1770-KFC. The default setting is BCC.
To set the transfer path:
Set the transfer path using one of the following methods:
• enter the transfer path manually
• use Station Browse to start RSWho
• use the transfer path value from a runtime PV file
To set the transfer path manually:
" If you know the transfer path, enter it in the Transfer Path box.
See Appendix A for transfer path formats.

You cannot enter a transfer path manually for file transfers over
ControlLogix Gateway bridging.
To set the transfer path using Station Browse:
1. Click Station Browse to start RSWho.
2. Highlight the device name.
3. Click OK. The transfer path you selected in RSWho is displayed
in the Transfer Path box in the Configure Transfer Method dialog
box.
To set the transfer path using Runtime PV File:
" See “Obtain Transfer Parameters from an Application File” in
this chapter for details.
Configuring Communications Settings for 1000e/1200e/1400e Application Transfers 5–13

Remote I/O Pass-Through — Network, Driver, and

Pass-Through Setup Configuration
When you select Remote I/O Pass-Through as the transfer method,
Network Accessed, Driver, and Pass-Through Setup (Device Type,
Transfer Path, Rack, Word, and Byte) are the options you can
configure.

To select the network:

" Specify DH+, ControlNet, or Ethernet as the network to which
your PC is connected.

To select the driver:

1. Click the Refresh List button to refresh the list of drivers.
2. Select a driver from the list of available drivers.
5–14 Configuring Communications Settings for 1000e/1200e/1400e Application Transfers

Driver options include serial and RSLinx ports. When selecting a

driver, Serial 1 and Serial 2 are available to communicate directly
with the PanelView terminal serial port, or with a 1770-KF2/KE
or 1770 KFC, without using RSLinx. The other driver selections
need RSLinx, which can be installed on the computer being used.
Before the RSLinx driver appears in the driver list, you must first
configure the RSLinx driver and then refresh the list of available
drivers. To configure an RSLinx driver, you must start RSLinx by
clicking the Invoke RSLinx button. To refresh the list of available
drivers, click the Refresh List button.

" Note: Serial 1 and Serial 2 drivers enable you to configure two
different serial setups (for example, baud rates). Also, they can
accommodate the two communication ports on many computers.
Refer to the physical communication ports on your computer to
determine the correct port for your application.

3. Select the Configure Driver button.

If you have selected an RSLinx port, choosing the Configure
Driver button opens the RSLinx utility. When you return to the
Transfer Utility, choose the Refresh List button to refresh the list
of drivers. Refer to the RSLinx user documentation for
information on using the utility.
If you have selected Serial 1 or Serial 2, the Communication
Driver Configuration dialog box appears.

4. Define the settings in the Communication Driver Configuration

dialog box as follows:
Baud
Specify the data-transfer rate between your computer and the
1770-KF2/KE or 1770-KFC. This must match the baud rate
configured for the PanelView terminal. The default setting is
9600.
Configuring Communications Settings for 1000e/1200e/1400e Application Transfers 5–15

Port
Specify COM1, COM2, COM3, or COM4 as the serial port used
to connect the serial cable to the 1770-KF2/KE or 1770-KFC.
The default setting is COM1.
Parity
Specify None or Even for the type of error-checking to be used.
This must match the parity configured for the 1770-KF2/KE or
1770-KFC. The default setting is None.
Error
Specify the error-detection protocol used by the device. BCC is
Block Check Character and CRC is Cyclic Redundancy Check.
This must match the error-checking protocol configured for the
1770-KF2/KE or 1770-KFC. The default setting is BCC.
To set the device type:
" Select a device type from the list.

The device type is the PLC to which the PanelView terminal is

connected over Remote I/O. For DH+ Remote I/O Pass-Through,
the default device is PLC-5/11 Integral. For ControlNet Remote
Pass-Through, the default device is PLC-5/20. For Ethernet
Remote Pass-Through, the default device is PLC-5/20.
To set the transfer path:
Set the transfer path using one of the following methods:
• enter the transfer path manually
• use Station Browse to start RSWho
• use the transfer path value from a runtime PV file
To set the transfer path manually:
" If you know the transfer path, enter it in the Transfer Path box.
See Appendix A for transfer path formats.

You cannot enter a transfer path manually for file transfers over
ControlLogix Gateway bridging.
To set the transfer path using Station Browse:
1. Click Station Browse to start RSWho.
2. Highlight the device name.
3. Click OK. The transfer path you selected in RSWho is displayed
in the Transfer Path box in the Configure Transfer Method dialog
box.
5–16 Configuring Communications Settings for 1000e/1200e/1400e Application Transfers

To set the transfer path using Runtime PV File:

" See “Obtain Transfer Parameters from Application File” in this
chapter for details.

To configure Pass-Through Byte Definition parameters:

" Specify Pass-Through settings as follows:

Rack
Select the rack number that contains the Pass-Through control
byte. Your selection should match the rack number configured in
your application file or in the PanelView terminal. The default
rack is 3.
Word
Select the word in the rack that will contain the Pass-Through
control byte. Your selection should match the word configured in
your application file or in the PanelView terminal. The default
word is 0.
Byte
Specify the High or Low byte of the word that will be used as the
Pass-Through control byte. Your selection should match the byte
configured in your application file or in the PanelView terminal.
The default byte is Low.
For details about PanelView terminal transfer configuration
settings, see “Transferring Application Files” in Chapter 5,
“Configuring PanelView Terminals” in your PanelView 1000e,
1200e, and 1400e Operator Terminals User Manual (Publication
Number 2711E-6.17).

Saving the To save the communication settings for the current session, choose
Communication Settings Apply in the Configure Transfer Method dialog box. To save the
communications settings for the current session and exit from the
Configure Transfer Method dialog box, choose OK. To exit without
saving the settings, choose Cancel.

To save the settings permanently, choose System Options from the

Options menu, or from the toolbar. In the General tab of the
System Options dialog box, select Auto-Save All Settings to
automatically save all settings when you exit. You only need to select
this check box option once, because your selection becomes the
application default.

If Auto-Save All Settings is not selected, there is a Save Settings

button in the main download dialog box. If Auto-Save All Settings is
selected, the Save Settings button is hidden.
 Chapter 6
Troubleshooting for the
PanelView e Transfer Utility 32

This chapter describes how to diagnose and solve problems you

might encounter while transferring applications to PanelView
1000e/1200e/1400e terminals.

PanelView e Transfer Utility 32 has context-sensitive online help.

When an error message appears during any stage of file or
application transfer, press F1 on the keyboard to display probable
causes of the error.

In PanelView e Transfer Utility 32, errors are categorized as either

warnings or problems. Error messages are preceded by a colored
icon that indicates the severity of the error.

Icon Description
Indicates a problem you may encounter while uploading or downloading
PanelView application files, or uploading alarm history files. For problems,
the file transfer is immediately halted.
Indicates a warning you may receive during a file transfer, advising you to
take or avoid a specific action. For warnings, you have the option of
ignoring them and continuing with the file transfer.

For all PanelView communication problems, the PanelView e

Transfer Utility 32 waits for a period of time (called a timeout)
before displaying a communication error message. You can change
this timeout duration by selecting System Options from the Options
menu. Then select the General tab in the System Options dialog box.
In the Communication Timeout Duration field, specify how long you
want the transfer utility to wait before displaying a message after a
communication error has occurred.

General Upload/Download Use the following table to identify problems you may encounter
Problems while trying to upload or download PanelView application files, or
upload alarm history.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Problem Cause What to do

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Application file won’t download or upload. You are using the wrong serial cable. Check the serial cable.

ÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁ
The application file is too large. Ensure the memory size of the application
file does not exceed the User Memory Limit.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
For information on application file size, see
Chapter 1, Introducing PanelView

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Terminals, in the PanelView
1000e/1200e/1400e Operator Terminals
User Manual.
6–2 Troubleshooting for the PanelView e Transfer Utility 32

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Problem Cause What to do

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Application file won’t download or upload. The computer is not connected to the Connect the computer to the PanelView
(con’t) PanelView terminal. terminal.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
The terminal’s serial communication port is
not configured for upload/download.
Configure the serial communication port for
upload/download.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ The PanelView terminal is turned off. Turn on the PanelView terminal.

ÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁ
The PanelView terminal is in the wrong
mode when a serial upload/download is
attempted.
To transfer an application file serially,
ensure the PanelView terminal is in
Configure mode; then press the Transfer

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Application button on the Terminal

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Configuration screen.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
The PanelView terminal is not in Run mode Put PanelView in Run mode.
when you attempt a network file transfer.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
The computer’s serial port does not work. Ensure the serial port is working by testing it
with another device such as a printer.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Possible corrupt application file. Try backup file or demo file download and
upload.
Some other device may be using the serial Check your hardware connections and
port. reconfigure the serial port.
Pass-through configuration is not properly For more information about configuring
set up. pass-through application file transfers, see
Chapter 5, Configuring Communications
Settings for 1000e/1200e/1400e Application
Transfers, in this manual.
You have not selected Transfer Application Choose Transfer Application from the
from the PanelView terminal’s Configuration Configuration menu.
menu.
Faulty network connection. Check the network connection in
PanelBuilder and/or to the PanelView
terminal.
Check the communication drivers setup.

Unable to communicate with terminal. During a serial upload/download, the Check that you are in configure mode. On
PanelView terminal is not in the Transfer the PanelView terminal, check that you are
Application screen. in the Transfer Application screen and you
have selected the Serial tab.
Wrong baud rate. Check that the baud rate, parity, and error
settings on the Transfer Setup screen
correspond with the host computer settings.
 Troubleshooting for the PanelView e Transfer Utility 32 6–3

FTU32 Ver 5 Use the following table to identify communication problems you
Communication Errors may encounter.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Problem Cause What to do

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Cannot start any transfer command. Channel is

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
busy.
The PanelView terminal may currently be
busy.
Wait for the PanelView terminal to complete
its current process, and try again.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
(Error 2103)

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
File was not found. The specified download application file Ensure the specified download application
(Error 2112) cannot be read. file exists and is not corrupted.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Could not create specified upload file.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
(Error 2113)
The specified upload application file cannot
be written.
Ensure the directory exists, and there is
enough disk space.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
No current application file exists. There is no current application selected in Ensure a current application is selected in
(Error 2114) the PanelView terminal. the terminal.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Could not read data from download file.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
(Error 2115)
The specified download application file
cannot be read.
Ensure the specified download application
file exists and is not corrupted.

ÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁ
(Warning 2117) ÁÁÁÁÁÁÁÁÁÁÁ
It is now too late to abort the file transfer.

ÁÁÁÁÁÁÁÁÁÁÁ
All packets are sent; you cannot cancel the
file transfer at this point.
If you want to delete the transferred
application, start the file transfer again with
the same application. Immediately cancel

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Bad communication, PV missed a download There may be an unrecoverable error.
the file transfer. The second file transfer
overwrites the first file transfer.
Exit and run the program again.
packet.
(Error 2118)
Could not write data to the upload file. The specified upload application file cannot Choose another drive that has available
(Error 2119) be written. disk space, or free up some space on the
disk drive that is full.
The destination drive has insufficient free space The destination drive has insufficient free Choose another drive that has available
to perform the requested operation. Free up disk space. disk space, or free up some space on the
some disk space on the target drive and try disk drive that is full.
again.
(Error 2120)
PLC Inhibit bit is set. The application that is currently running in Check the PLC inhibit bit. Reset the bit if
(Error 3101) the PanelView terminal may be inhibiting file you want to continue with the transfer.
transfers.
The selected terminal storage is out of space for The selected terminal storage area has Choose Yes to select another terminal
the download application. insufficient storage space in the PanelView storage area. Choose No to cancel the
Do you want to select another terminal storage? terminal. download.
(Warning 3103)
PCMCIA card ejected. The card is ejected from the PanelView Insert the PCMCIA card into the PanelView
(Error 3108) terminal. terminal, or select another terminal storage
area. Then try the transfer again.
The download file already exists on the An application with the same name may Choose Yes to overwrite the download file
PanelView terminal. Do you want to overwrite it already exist in the PanelView terminal. on the PanelView terminal. Choose No to
on the PanelView terminal? cancel the file transfer.
(Warning 3111)
PCMCIA card is write protected. The card is write protected. Disable write protection. Or, select another
(Error 3114) storage area.
Alarm History is empty, therefore, no file was You cannot upload an empty alarm history Wait for alarm entries in the alarm history
uploaded. file. file.
(Warning 3120)
The download file already exists on the Either an application with an identical name Choose Yes to overwrite the application file
PanelView terminal. already exists in the PanelView terminal, or on the PanelView terminal and make the
Do you want to overwrite it on the PanelView there is not enough space, or you did not application current. Choose No to cancel
terminal and make the application current? choose to make the application current. the file transfer.
(Warning 3121)
6–4 Troubleshooting for the PanelView e Transfer Utility 32

*.pvd File Errors Use the following table to identify Transfer Utility problems you
may encounter due to *.pvd files. In the following error or warning
messages, %s is the name of the file.

Problem Cause What to do

Unable to access specified file %s. The specified application file cannot be Ensure the specified application file exists
Cause: An unspecified error occurred. (01) read. and is not corrupted.
(Error 4100)
The upload/download destination may not Ensure the path is correct and that it is not
be valid or is write protected. write protected.
Unable to access specified file %s. The specified application file cannot be Ensure the specified application file exists
Cause: The file could not be located. (02) read. and is not corrupted.
(Error 4100)
The upload/download destination may not Ensure the path is correct and that it is not
be valid or is write protected. write protected.
Unable to access specified file %s. The path or file name is invalid. Ensure the path and file name is correct
Cause: All or part of the path is invalid. (03) and exists.
(Error 4100)
Unable to access specified file %s. The file is read-only. Either change the location, change the file
Cause: The file could not be accessed (05) name, or change the file properties to make
(Error 4100) the file writeable.
Unable to access specified file %s. There is not enough disk space. Choose another drive that has available
Cause: The disk is full. (13) disk space, or free up some space on the
(Error 4100) disk drive that is full.
You must specify a source file name to A source file name was not specified. Enter the source file name to download, or
download. press Browse to select the file to download.
(Error 4117)
The terminal application filename, %s, is too The file name exceeds the maximum 8 The file name is automatically truncated to
long. It will be truncated to 8 characters before characters. 8 characters.
being downloaded.
(Warning 4118)
The PanelBuilder PVC file “%s” cannot be used PanelBuilder *.pvc files cannot be Specify valid PanelView terminal runtime
to retrieve communication transfer parameters. downloaded to the terminal. *.pvd files only.
Specify valid PanelView terminal runtime PVD
files only.
(Error 4121)
You must specify a valid runtime terminal file Either the file name is blank, the file is not a Enter a valid runtime file, or press Browse
from which transfer parameters are to be valid *.pvd file, or the file does not exist. to search for one.
retrieved.
These parameters will be used to configure the
current file transfer.
(Error 4122)
Unable to display the release notes for this The Readme.txt file from the install cannot Reinstall the application, and try again.
application. be found.
The text file located at:
%s
cannot be accessed.
(Error 4123)
The specified upload directory: The upload location either does not exist, is Check that the location exists and is not
%s write-protected, or does not have enough write-protected, or free up some space, and
cannot be used as a valid upload destination. space. try again.
Ensure that it is not write-protected and there is
sufficient disk space on the drive.
If necessary, free up some disk space and try
again.
(Error 4124)
 Troubleshooting for the PanelView e Transfer Utility 32 6–5

Problem Cause What to do

Unable to read application header details from The runtime application may be corrupt. Ensure your file is a *.pvd file and that it is
the PVD file “%s”. not corrupted.
This file may be corrupt or incorrectly used.
(Error 4126)
Unable to read file transfer details from the PVD The runtime application may be corrupt. Ensure your file is a *.pvd file and that it is
file “%s”. not corrupted.
This file may be corrupt or incorrectly used.
(Error 4127)
The upload destination directory is blank. You must specify a directory to upload to. Enter an upload destination or press
Enter a valid upload directory path. Browse to search for one, and try again.
(Error 4128)
Some of the alarms may not be acknowledged. You have chosen to clear the alarms in the Choose Yes to clear the alarms. Choose No
Do you still want to clear the uploaded alarms alarm history after uploading. to not clear the alarms.
from the terminal’s Alarm History screen?
(Warning 4130)
The transfer parameters in the application file to The transfer method is Application, and the Load the .pvd file in PanelBuilder. Check
be downloaded are invalid. file that you are downloading does not have that the transfer parameters are set up
(Error 4131) the transfer parameters set up properly. properly in PanelBuilder, for example, the
Pass-Through Control Byte has been
defined.

Compatibility Errors Use the following table to identify Transfer Utility problems you
may encounter due to incompatibility between the *.pvd file and the
PanelView terminal.

Problem Cause What to do

Transfer inhibit bit is set. The application that is running on the Check the PLC inhibit bit and reset the bit.
(Error 4200) PanelView terminal may be inhibiting file
transfers.
No Remote I/O driver found on PanelView A required Remote I/O driver is not installed Choose Yes to continue. Choose No to
terminal. in the PanelView terminal. cancel the file transfer. The application will
The download application cannot be made not be selected.
current when download completes.
Do you want to continue?
(Warning 4201)
No DH+ driver found on PanelView terminal. A required DH+ driver is not installed in the Choose Yes to continue. Choose No to
The download application cannot be made PanelView terminal. cancel the file transfer. The application will
current when download completes. not be selected.
Do you want to continue?
(Warning 4202)
No ControlNet (KTCx) driver found on PanelView A required ControlNet Unscheduled driver is Choose Yes to continue. Choose No to
terminal. not installed in the PanelView terminal. cancel the file transfer. The application will
The download application cannot be made not be selected.
current when download completes.
Do you want to continue?
(Warning 4203)
No Modbus driver found on PanelView terminal. A required Modbus driver is not installed in Choose Yes to continue. Choose No to
The download application cannot be made the PanelView terminal. cancel the file transfer. The application will
current when download completes. not be selected.
Do you want to continue?
(Warning 4204)
6–6 Troubleshooting for the PanelView e Transfer Utility 32

Problem Cause What to do

No ControlNet (KTCs) driver found on PanelView A required ControlNet Scheduled driver is Choose Yes to continue. Choose No to
terminal. not installed in the PanelView terminal. cancel the file transfer. The application will
The download application cannot be made not be selected.
current when download completes.
Do you want to continue?
(Warning 4205)
Host PC failed to communicate with PanelView For serial transfers: The PanelView Switch the PanelView terminal to Configure
terminal. Error code RDM number: 0x%X terminal is incorrectly in Run mode; it must mode. Select Transfer Application from the
(Error 4209) be in Configure mode. The Transfer Terminal Configuration screen. Then select
Application screen must also be displayed the Serial tab.
at the terminal.
For serial transfers: The development Ensure the baud rate in the PanelView
computer’s baud rate does not match the terminal matches the baud rate in the
baud rate defined in the PanelView Transfer Utility. To check the terminal’s baud
terminal. rate, select Transfer Setup from the
Terminal Configuration screen. Then select
the Serial tab.
For serial transfers: The serial cable may Ensure the serial cable is properly
be disconnected or the wrong cable is being connected, and try the file transfer again.
used.
For network transfers: The specified Ensure the transfer path in the PanelView
transfer path may not match the transfer terminal matches the transfer path in the
path defined in the PanelView terminal’s Transfer Utility.
Transfer Setup screen. To check the terminal’s transfer path with an
application selected, select Terminal
Network Setup from the Terminal
Configuration screen.
To check the terminal’s transfer path without
an application selected, select Transfer
Setup from the Terminal Configuration
screen. Then select the Network tab.
For network transfers: A network cable may Ensure the network cable is properly
be disconnected or the wrong cable is being connected, and try the file transfer again.
used.
For network transfers: The wrong Ensure the correct network driver is used,
development computer network driver may and use the communication software to
be used or incorrectly configured. configure the network driver.
For network transfers: The terminal is Switch the PanelView terminal to Run
incorrectly in the Configure mode; it must be mode.
in Run mode.
For Remote I/O Pass-Through transfers: Ensure the control byte in the PanelView
The configured Pass-Through control byte terminal matches the control byte in the
does not match the control byte setting in Transfer Utility.
the Panelview terminal. To check the terminal’s control byte with an
application selected, select Terminal
Network Setup from the Terminal
Configuration screen.
To check the terminal’s control byte without
an application selected, select Transfer
Setup from the Terminal Configuration
screen. Select the Network tab, and then
press the Block Transfer Files button.
For Remote I/O Pass-Through transfers: A Ensure the network cable is properly
network cable may be disconnected or the connected, and try the file transfer again.
wrong cable is being used.
 Troubleshooting for the PanelView e Transfer Utility 32 6–7

Problem Cause What to do

Host PC failed to communicate with PanelView For Remote I/O Pass-Through transfers: Check the Pass-Through device for its
terminal. Error code RDM number: 0x%X The specified transfer path may be incorrect address. Ensure it matches the Transfer
(Error 4209 continued) for the target Pass-Through device. Utility’s transfer path.
For Remote I/O Pass-Through transfers: Ensure the correct network driver is used,
The wrong development computer network and use the communication software to
driver may be used or incorrectly configure the network driver.
configured.
For Remote I/O Pass-Through transfers: Switch the PanelView terminal to Run
The terminal is incorrectly in the Configure mode.
mode; it must be in Run mode.
No KTCx card found on PanelView terminal. A required KTCx card is not installed in the Choose Yes to continue. Choose No to
The download application cannot be made PanelView terminal. cancel the file transfer. The application will
current when download completes. not be selected.
Do you want to continue?
(Warning 4211)
No serial card found on PanelView terminal. A required serial card is not installed in the Choose Yes to continue. Choose No to
The download application cannot be made PanelView terminal. cancel the file transfer. The application will
current when download completes. not be selected.
Do you want to continue?
(Warning 4212)
No KTCs card found on PanelView terminal. A required KTCs card is not installed in the Choose Yes to continue. Choose No to
The download application cannot be made PanelView terminal. cancel the file transfer. The application will
current when download completes. not be selected.
Do you want to continue?
(Warning 4213)
The KTCs driver cannot be used with a KTCs The driver and the card do not match. The Choose Yes to continue. Choose No to
card and the KTCs driver cannot be used with a KTCx driver requires the KTCx card, and cancel the file transfer. The application will
KTCx card. the KTCs driver requires the KTCs card. not be selected.
The download application cannot be made
current when download completes.
Do you want to continue?
(Warning 4215)
The application to be downloaded: The download application is not newer than Choose Yes to continue. Choose No to
%s (%s) the one currently running in the PanelView cancel the file transfer.
is not newer than the current application in the terminal.
terminal:
%s (%s)
Do you want to continue?
(Warning 4221)
PanelView terminal has an earlier version %s The PanelView terminal is running an Choose Yes to continue. Choose No to
than the download application’s %s targeted earlier firmware version that does not cancel the file transfer. The application will
version %s and up. support the download application’s targeted not be selected.
The application cannot be made current after firmware version.
download.
Do you want to continue?
(Warning 4222)
The application %s network type %s is not The download application’s network type is Choose Yes to continue. Choose No to
supported for this version’s %s PanelView not supported by the PanelView terminal’s cancel the file transfer. The application will
terminal. firmware. not be selected.
The download application cannot be made
current after download.
Do you want to continue?
(Warning 4223)
6–8 Troubleshooting for the PanelView e Transfer Utility 32

Problem Cause What to do

The application %s of %s type cannot run on a The download application’s type is Choose Yes to continue. Choose No to
%s type terminal. incompatible with the PanelView terminal’s cancel the file transfer. The application will
The application cannot be made current after type. not be selected.
download.
Do you want to continue?
(Warning 4224)
The application is not a 1200e touch screen The download application’s type is Choose Yes to continue. Choose No to
application. It cannot run on this 1200e touch incompatible with the PanelView terminal’s cancel the file transfer. The application will
screen terminal. type. not be selected.
The application cannot be made current after
download.
Do you want to continue?
(Warning 4225)
Unable to format the terminal storage “%s”. The storage cannot be formatted, because Select another terminal storage area, and
The current selected application is running on the current application is running from that try again. Or, check that the download file is
the PanelView terminal. storage and the download file is not to be not made current, and try again.
(Error 4227) made current.
There is no current selected application on the There is no selected application running in Make sure you select the correct application
PanelView terminal for uploading. the PanelView terminal for uploading. file on the PanelView terminal.
(Error 4228)
There is not enough disk space for the uploaded There is not enough disk space to store Select another disk, or free some space on
application. uploaded applications. the current disk.
(Error 4229)
This version firmware (%s) does not support The current PanelView firmware does not Make sure you have firmware version 2 or
upload alarm history. support uploading alarm history data. later.
(Error 4230)
The file %s already exists. An application with an identical name Choose Yes to overwrite the file. Choose
Do you want to overwrite it? already exists in that upload directory. No to cancel.
(Warning 4232)
RSLinx version 2.0 or greater must be installed You do not have RSLinx Version 2 or later. Install RSLinx Version 2 or later.
to execute the Station Browse functionality.
(Error 4233)
The application to be downloaded must be made The user has not selected the Make Current Choose Yes to continue; the Make Current
current. option, the PanelView terminal does not option is automatically selected. Choose No
Do you want to continue? have an application selected, and the file to to cancel.
(Warning 4234) be downloaded is compatible with the
terminal. The application must be made
current.
 Troubleshooting for the PanelView e Transfer Utility 32 6–9

Driver Errors Use the following table to identify Transfer Utility problems you
may encounter due to driver selection.

Problem Cause What to do

The Rockwell Software RSLinx communication RSLinx communication software is not Install RSLinx.
software is not currently running. installed.
This software package is required in order to
perform file transfers.
(Error 4300)
The selected driver is a Rockwell Software The driver in RSLinx is not configured. Use the RSLinx communication software to
RSLinx network driver. configure the driver.
Use the RSLinx software package in order to
configure the communication network driver.
(Error 4331)
Incorrect routing address could corrupt data in a This will occur for network and Remote I/O Check that the address is correct. Choose
non-PanelView device. transfers. The routing address may be Yes to continue. Choose No to cancel.
Verify the correct address has been specified. incorrect.
Do you want to continue?
(Warning 4332)
The driver is not properly configured. The third-party RSLinx communication Install RSLinx.
Check whether RSLinx is installed or how the package may not be installed.
driver is configured.
The RSLinx driver used for the transfer may Use the RSLinx communication software to
(Error 4333)
not be configured properly. configure the driver.
No selection was made from the Station A device was not selected in Station Select a device in Station Browse, or press
Browser. Browse. Cancel.
(Error 4340)
The selection must be a Pass-Through device An invalid device was selected. Select a Pass-Through device, or press
(e.g. PLC or ControlLogix RIO Module) for RIO Cancel.
Pass-Through transfers.
(Error 4341)
The selection must be a PanelView terminal for An invalid device was selected. Select a PanelView terminal, or press
network transfers. Cancel.
(Error 4342)

PanelView 1400e Transfer Consult the following table to identify and respond to some common
Utility Error Messages FTU error messages that can appear on the screen when you upload or
Version 3 download data, or upload Alarm History files.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Message Cause What to do

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Data received too fast from PanelView terminal. Upload speed too high. Reduce baud rate.

ÁÁÁÁÁÁÁÁÁÁÁÁÁ
Invalid baud.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁ
Might not be accessing COM port. Check other program or devices that use
the COM port.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
If there is one, check to see that the internal
modem is turned off.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
No response from PanelView terminal. Baud rate too high. Reduce baud rate.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Other possible causes are the same as the See solutions for items marked in the
items marked in the previous table. previous table.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ Possible corrupt application file.

Serial cable becomes disconnected during
a serial download.
Try backup file or demo file.
Ensure the serial cable is properly
connected, and try the download again.
6–10 Troubleshooting for the PanelView e Transfer Utility 32

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Message Cause What to do

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Might not be accessing COM port. Check other program or devices that use
the COM port, and ensure that they do not

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Parity error detected. Serial cable becomes disconnected during
conflict with the interrupt request (IRQ) or
the COM settings.
Ensure the serial cable is properly
a serial download. connected, and try the download again.
Cannot obtain com port. The wrong COM port has been chosen with Select the correct COM port.
the native serial driver (either Serial 1 or
Serial 2).
The COM port is assigned to an enabled Choose the INTERCHANGE port. Or
INTERCHANGE port and is trying to be disable INTERCHANGE, reboot, and
used with the native serial driver (Serial 1 or choose the native serial driver.
Serial 2).
Unable to communicate with terminal. During a serial upload/download, the Check that you are in configure mode. On
PanelView terminal is not in the Transfer the PanelView terminal, check that you are
Application screen. in the Transfer Application screen and you
have selected the Serial tab.
Wrong baud rate. Check that the baud rate, parity, and error
settings on the Transfer Setup screen
correspond with the host computer settings.
You cannot perform a serial download. Check that the COM port you are using is
enabled by your Windows operating
system. This can be done by checking the
Ports settings under Control Panel. For
more information, refer to your Windows
3.1, Windows 95, or Windows NT user
documentation.
Check if you are using the same COM port
that your mouse is using. Typically, the
mouse is plugged into COM 1; however, it
may be plugged into COM 2. Check the
labelling on the rear of your computer to
determine which port the mouse is hooked
up to and which port your upload/download
cable is hooked up to.
Check if the COM port you are using is
using the same IRQ number as another
device in your system. Possible causes of
conflict are PCMCIA device cards, Ethernet
cards, sound cards, or other PC add-on
cards. To determine the IRQ settings for
your serial port, refer to your computer’s
user documentation.
Check the settings for the port in the Control
Panel, and check that the settings match.
Then check the IRQ settings for the other
devices listed above to ensure there is not a
conflict.
If you have been using another software
package to access the serial port (such as a
communications package, A-B 6200
software, or even INTERCHANGE), you
may need to restart the computer. To do
this, close the application using the serial
port, disconnect the cable, attach the
PanelView upload/download cable, restart
your computer, and retry the download.
 Troubleshooting for the PanelView e Transfer Utility 32 6–11

Message Cause What to do

During a pass-through download or upload, Check the cable connections.
the DH+ cable is not connected correctly.
During a pass-through download or upload, On the PanelView terminal, go to the
the terminal is not in “pass-through” mode Transfer Setup screen, select the Network
(that is, not in the application transfer tab, define an RIO Pass-Through, and then
screen). switch the terminal into Run mode.
During a pass-through download or upload, Check the PLC’s correct network address.
the DH+ network address is not correct. For details on PLC network addresses, see
your PLC documentation.
Cannot load Linx Dynamic Link Library. You have chosen a WINtelligent LINX or Choose a native serial driver.
RSLinx driver that is not installed.
Problem with communication driver or You have chosen the wrong Choose the correct port.
hardware. INTERCHANGE port.
You have chosen an INTERCHANGE port Check that your configuration settings are
that is set up incorrectly. correct, your network addresses are correct,
and you are using the correct equipment.
Host PC failed to communicate with PanelView There is no link between the PanelView Check the link between the PanelView
terminal terminal and the host PC. terminal and the host PC.
The PanelView terminal is not in transfer Set the PanelView terminal to a transfer
state. state.

General Download and Consult the following table to identify and respond to some common
Upload Error Messages error messages that can appear on the screen when you upload or
download data, or upload alarm history.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Messages/General Types of Messages Cause What to do

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
File/path name error messages for either source Either no file name was entered, or an Be sure you’ve entered a valid source or
file or destination file. incorrect file name was entered. destination file name in the File and Path

ÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁ
fields. Must have a valid 8-character DOS
file name, a valid DOS path, and a valid
extension (none, *.pvd to upload/download

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
applications, or *.csv to upload alarm

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
history). The “download as file name” must
also satisfy the above conditions.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Selected source file cannot be accessed.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Check that the source file path name is
correct or that it exists.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Destination file already exists. Do you want to Informational or prompt message. Select Yes to overwrite the destination file.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
overwrite it? Select No to abort the upload/download.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Destination file cannot be created. Probably a problem with the PCMCIA card Reformat the card, or try another card. If
or flash memory. there is still a problem, contact your A-B

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Sales Representative.

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
Incompatibility messages. Firmware version incompatibility. Check firmware version compatibility.
Obtain the PanelView terminal version from

ÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ
ÁÁÁÁÁÁÁÁÁÁÁ
the Terminal Configuration screen. Refer to
Appendix E, “Version Control”, in the
PanelBuilder 1400e Configuration Software

ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ Terminal type incompatibility (keypad

application versus touch screen
for Windows User Manual.
Check terminal type. Obtain this information
from the Application window inside the
applications). PanelBuilder window.
6–12 Troubleshooting for the PanelView e Transfer Utility 32

Messages/General Types of Messages Cause What to do

Communications hardware or driver not Check for supported communications
present. network information, which resides in the
PanelView terminal, by pressing the
Terminal Information button on the Terminal
Configuration screen. For details, see
Chapter 5 in the PanelView 1000e, 1200e,
and 1400e Operator Terminals User Manual.
For ControlNet, check that the KTCX card is
installed in the terminal.
By default, Remote I/O, ControlNet, and
DH+ drivers are the available drivers. To
install another driver, use the Serial
Firmware Upgrade Utility.
KTC Control Net Driver Card did not go online. ControlNet Version 1.5 KTC card is not ControlNet Version 1.5 is currently not
Perhaps network keeper is inoperative. recognized by WINtelligent LINX. supported. Use ControlNet Version 1.25
until further notice.
Driver: Serial 1. Cannot obtain COM Port. ControlNet Version 1.5 KFC card is not ControlNet Version 1.5 is currently not
Transfer aborted. recognized by WINtelligent LINX or supported. Use ControlNet Version 1.25
INTERCHANGE. until further notice.
Driver: KFC to CNet. Problem with ControlNet Version 1.5 KFC card is not ControlNet Version 1.5 is currently not
communication. Transfer aborted. recognized by WINtelligent LINX or supported. Use ControlNet Version 1.25
INTERCHANGE. until further notice.
No application has been selected on the You have not selected an application. Select an application on the PanelView
PanelView terminal. Cannot upload. terminal before uploading.
Insufficient disk space for the uploaded The host PC’s hard drive does not have Provide the host PC’s hard drive with more
application. enough disk space. disk space, or select another hard drive.
Invalid name for the alarm history file that is The alarm history file that is being uploaded Specify the name for the alarm history file
being uploaded. does not have a valid name. that is being uploaded.
This firmware version does not support the The current firmware does not support the Upgrade the firmware to Version 2 or later.
alarm history upload feature. alarm history upload feature.
Unable to format the terminal storage. An You are attempting to format the terminal Deselect the application that is running, if
application is currently running on the storage while a selected application is you can. Or download the application to
PanelView terminal. running. another terminal storage.
 Appendix A
Constructing the Transfer Path

This appendix explains how to construct the transfer path in the

PanelView e Transfer Utility 32 for network and Remote I/O
Pass-Through file transfers. This appendix explains the different
transfer path formats, if you are entering the transfer path manually.

ControlNet Addressing Local Station Addressing: For a development computer connected

to the same ControlNet network as the PanelView terminal, valid
station numbers are between 1 and 99 decimal.

Logix55xx Addressing: For a Logix55xx connected to a PanelView

terminal on a ControlNet network, valid station numbers are:

Station Address Valid Entries

ll,b,ss
ll address of CNB module (for CNet applications) 1 – 99 (decimal)
b backplane address 1
ss slot number of Logix55xx Processor depends on
chassis size

DH+ Addressing Local Station Addressing: For a development computer connected

to the same DH+ network as the PanelView terminal, valid transfer
paths are between 0 and 77 octal.

Logix55xx Addressing: For a Logix55xx connected to a PanelView

terminal on a DH+ network, valid station numbers are between 0 and
77 octal.

Remote Station Addressing: A development computer can

communicate with PanelView terminals on remote DH+ networks.
Remote DH+ networks can be bridged by a 1785-KA interface
module or by a Pyramid Integrator that has an RM or KA module.
A–2 Constructing the Transfer Path

DH+ Networks Bridged by The format of the transfer path on remote DH+ networks is:
a 1785-KA
Transfer Path Format Valid Entries
ll.rrr.ss
ll local KA address 0 – 77 (octal)
rrr remote KA address 0 – 376 (octal)
ss PanelView address on remote DH+ 0 – 77 (octal)
or
You can shorten the offlink address by combining the remote KA address and remote
transfer path into one three-digit number. The system reads only the first digit of the remote
KA address, and adds the two-digit remote PanelView address to produce a shorter
address.
ll.rss
ll local bridge address 0 – 77 (octal)
rss combined remote KA address and remote PanelView 0 – 376 (octal)
address

The following figure shows a development computer connected to a

DH+ network. The local DH+ network is bridged to a remote DH
network, which is bridged to a second remote DH+ network. The
1785-KA interface modules are used to bridge the networks.
 Constructing the Transfer Path A–3

The valid transfer paths for the various PanelView terminals in the
figure are:

PanelView Address Valid Transfer Path

21 7.310.21 or 7.321

Figure A.1 DH+ Network Bridged by a KA Interface Module

Remote DH+
10 21

1785-KA

PanelView 1400e Terminal

Remote DH 310
220 207

PLC-3 1785-KA

Local DH+ 7
10

Development Computer
A–4 Constructing the Transfer Path

Multiple DH+ Networks The format of the transfer path on a remote DH+ network is:
Connected by a Pyramid
Integrator (PI) Transfer Path Format Valid Entries
ll:rrrrr.ss
ll local PI address 0 – 77 (octal)
rrrrr PI Link number 0 – 65535 (decimal)
ss PanelView address on remote DH+ 0 – 77 (octal)

The Pyramid Integrator (PI) Link number for each DH+ network
must be unique. Use your PI Programming Software to configure
link numbers.

A PI chassis contains one RM module with two network channels. It

can also contain up to four KA modules, each with two network
channels. Using the RM and four KA modules, the PanelView e
Transfer Utility 32 can transfer files on any or all of 10 DH+
networks.

The figure on the following page shows a development computer

connected to a DH+ network. The PI routes file transfers among four
DH+ networks.

The valid transfer paths for the various PanelView terminals in the
figure are:

PanelView Address Valid Transfer Path

12 12
3 6:2.3
23 6:3.23
10 6:4.10
 Constructing the Transfer Path A–5

Figure A.2 Multiple DH+ Networks Connected by a PI Link

R K E
M A I
PI Chassis

2 2
3 3

Bridge
Address 6 7 8 9 Link 4 DH+
10

PanelView 1400e Terminal

Link 3 DH+
23

PanelView 1400e Terminal

Link 2 DH+
3

PanelView 1400e Terminal

Link 1 DH+
12 11

PanelView 1400e Terminal

Development Computer
I–1 Index

Symbols C
*.csv file, 3-8 Communication Driver
Configuration, dialog box, 5-9,
*.pvd file, 1-3
5-11, 5-14
Communications settings, saving,
Numbers 5-16
ControlLogix bridging, 2-4, 2-8
1770ĆKF2, 2-4
ControlNet
1770ĆKFC, 2-8 direct transfers, 2-8
1784ĆKL, 2-4 equipment required for transfer,
2-12
1784ĆKTC, 2-8 selecting driver, 5-1
1784ĆKTCX, 2-8 ControlNet addressing
1784ĆKTK1, 2-4 local station address, A-1
Logix55xx address, A-1
1784ĆKT, 2-4
CRC, errorĆdetection protocol, 5-9,
1784ĆKT2, 2-4 5-12, 5-15, 5-16
1784ĆKTX, 2-4 Cyclic Redundancy Check. See CRC
1784ĆPCMK, 2-4
1785ĆKA, A-2
bridging DH+ networks, A-2 D
1785ĆKE, 2-4 Data Transmission, errors, 3-2,
3-10, 4-2
Devices
A local station addressing, A-1
Logix55xx addressing, A-1
Alarm History
remote station address, A-1
configuring communications, 5-4
record, 3-8 DH+, 2-4
uploading, 3-10 equipment required for transfer,
2-12
Alarm trigger value, 3-9
PassĆThrough transfers, 2-12
AllenĆBradley, PI Programming remote station address
Software, A-4 bridged by 1785ĆKA, A-2
Application bridged by Pyramid Integrator,
downloading, tips, 1-4ć1-7 A-4
uploading, tips, 1-4ć1-7 RIO PassĆThrough, 2-12
selecting driver, 5-1
AUTOEXEC.BAT file, 2-20, 2-22,
2-24, 2-25 DH+ addresing, remote station
address, A-1
DH+ addressing
B local station address, A-1
Logix55xx address, A-1
Baud rate, 5-9, 5-11, 5-14 DH+/RIO PassĆThrough, 2-12
default, 3-2, 3-10, 4-2
Direct transfers, 1-4
BCC, errorĆdetection protocol, 5-9,
5-16 Downloading, 1-3
DH+/RIO PassĆThrough, 1-4
Block Check Character. See BCC
methods, 1-3
Bridged DH+ networks tips, 1-4ć1-7
with 1785ĆKA, A-2
Driver packages, selecting , 5-1
with Pyramid Integrator, A-4

Publication 2711E-6.16
 Index I–2

E RM, A-4

Error checking, 5-9, 5-12, 5-15

Error message, 6-1 N
ErrorĆdetection protocol, 5-9, 5-12, Network accessed, 5-10, 5-13
5-15
Ethernet
equipment required for transfer, O
2-12
selecting driver, 5-1 Offlink address, A-2
Exiting from Transfer Utility, 2-28, Online help, P-4, 2-1, 6-1
2-31

P
H PanelBuilder 1400e, support services,
Hardware requirements, minimum, P-4
2-1 PanelBuilder software, 2-2
Help. See Online help for doing file transfers, P-1, 1-2
PanelView 1200/1400e Transfer
Utility
I exiting, 2-31
starting, 2-30
Installation requirements, 2-1 from Windows 3.x, 2-29
Installing FTU, floppy disks from Windows 95, 2-29
on Windows 3.x, 2-21, 2-24 starting FTU, 2-29
on Windows 95, 2-17, 2-21, Accessing, PanelView e Transfer
2-23, 2-24 Utility 32, 1-1
on Windows NT, 2-17, 2-23
Icon, PanelView e Transfer Utility
INTERCHANGE software, 1-6, 32, 1-1
1-7
PanelView e Transfer Utility 32,
and device drivers, 1-6
about, 1-1
Invoke RSLinx, 5-11, 5-14
Starting FTU32, 2-26
Starting FTU32 from PanelBuilder
K 1400e, 2-28
PanelView terminals, catalog
KA, modules, A-4 numbers, 2-2
Parity, 3-2, 3-10, 4-2, 5-9, 5-12,
5-15
L PassĆThrough Byte Definition
Local station address Byte, 5-16
ControlNet, A-1 Rack number, 5-16
DH+, A-1 Word, 5-16

Logix55xx address PassĆThrough, equipment required,

ControlNet, A-1 2-12
DH+, A-1 PI Programming Software, A-4
PLC, logic corruption, 1-4, 4-1

M Port, selecting serial, 5-9, 5-11,

5-15
Modules Private tag database, 1-5
KA, A-4
Publication 2711E-6.16
I–3 Index

Publications, related, P-2 Transfer Application screen, doing

serial transfers, 3-3, 3-11, 4-2
Pyramid Integrator, bridging DH+
networks, A-4 Transfer link, selecting, 5-1
Transfer method, selecting, 5-5

R Transfer Setup screen, 3-2, 3-10,

4-2
Rack assignments, 1-5 Transferring Alarm History files,
Refresh List button, 5-11, 5-14 3-10

Remote station address, DH+, A-1 Transferring application files

downloading, 1-3
RIO PassĆThrough, 1-4 illustrations, 2-12
RM, modules, A-4 types of files, 1-3
uploading, 1-3
RSLinx, 2-4, 2-8, 2-12
drivers, 1-6 Troubleshooting, 6-1
Invoke RSLinx, 5-11, 5-14

U
S Upload application, selection from
Settings, changing, 3-2, 3-10, 4-2 menu, 3-6, 3-14
Software requirements, minimum, Upload/Download cable, 2-3, 5-9,
2-1 5-11, 5-15
Starting Transfer Utility Uploading, 1-3
from PanelBuilder 1400e, 2-28 Alarm History files, 1-3
from Windows 3.x, 2-26, 2-29 DH+/RIO PassĆThrough, 1-4
from Windows 95, 2-29 tips, 1-4ć1-7
Support services, P-4
System requirements, 2-1 W
WINtelligent LINX
T drivers, 1-7
port selected, 5-11, 5-14
Technical support services, P-4

Publication 2711E-6.16
Publication 2711E-UM003B-EN-P - September 2001 PN 41061-138-01(2)
Supersedes Publication 2711-E-6.16 - November 1999 © 2001 Rockwell International Corporation. Printed in the U.S.A.