Carpentry NC Ii Module 1

CARPENTRY NC II
The CARPENTRY NC II Qualification consists of competencies on rough

and finishing carpentry that a person must achieve in fabrication and installation of
wooden materials and basic roof assembly.
MODULE 1:
BASIC
COMPETENCIES
Unit of Competency : PARTICIPATE IN WORKPLACE COMMUNICATION
Unit Code : 400311210
Unit Descriptor : This unit covers the knowledge, skills and attitudes required to gather,
interpret and convey information in response to workplace requirements.
1. Obtain and convey workplace information

1.1 Specific and relevant information is accessed from appropriate sources.
1.2 Effective questioning, active listening and speaking skills are used to gather and
convey information.
1.3 Appropriate medium is used to transfer information and ideas.
1.4 Appropriate non- verbal communication is used.
1.5 Appropriate lines of communication with supervisors and colleagues are
and followed.
1.6 Defined workplace procedures for the location and storage of information are used.
1.7 Personal interaction is carried out clearly and concisely.
2. Perform duties following workplace instructions

2.1 Written notices and instructions are read and interpreted in accordance with
organizational guidelines.
2.2 Routine written instruction are followed based on established procedures.
2.3 Feedback is given to workplace supervisor based instructions/ information received.
2.4 Workplace interactions are conducted in a courteous manner.
2.5 Where necessary, clarifications about routine workplace procedures and matters
concerning conditions of employment are sought and asked from appropriate sources.
2.6 Meetings outcomes are interpreted and implemented.
3. Complete relevant work- related documents

3.1 Range of forms relating to conditions of employment are completed accurately and
Legibly.
3.2 Workplace data is recorded on standard workplace forms and documents
3.3 Errors in recording information on forms/ documents are identified and acted upon
3.4 Reporting requirements to supervisor are completed according to organizational
guidelines.
Appropriate sources
May include:
1. Team members
2. Supervisor/Department Head
3. Suppliers
4. Trade personnel
5. Local government
6. Industry bodies
Medium
May include:
1. Memorandum
2. Circular
3. Notice
4. Information dissemination
5. Follow-up or verbal instructions
6. Face-to-face communication
7. Electronic media (disk files, cyberspace)
Storage
May include:
1. Manual filing system
2. Computer-based filing system
Workplace interactions
May include:
1. Face-to-face
2. Telephone
3. Electronic and two-way radio
4. Written including electronic means, memos, instruction and forms
5. Non-verbal including gestures, signals, signs and diagrams
Forms
May include:
1. HR/Personnel forms
2. telephone message forms
3. safety reports
Unit of Competency : WORK IN A TEAM ENVIRONMENT

Unit Code : 400311211
Unit Descriptor: This unit covers the skills, knowledge and attitudes to identify one’s roles
and responsibilities as a member of a team.
1. Describe team role and scope
1.1 The role and objective of the team is identified from available sources of
information.
1.2 Team parameters, reporting relationships and responsibilities are identified from
team discussions and appropriate external sources.
2. Identify one’s role and responsibility within a team
2.1 Individual roles and responsibilities within the team environment are identified
2.2 Roles and objectives of the team is identified from available sources of information
2.3 Team parameters, reporting relationships and responsibilities are identified based on
team discussions and appropriate external sources.
3. Work as a team member
3.1 Effective and appropriate forms of communications are used and interactions
undertaken with team members based on company practices.
3.2 Effective and appropriate contributions made to complement team activities and
objectives, based on workplace context
3.3 Protocols in reporting are observed
based on standard company practices.
3.4 Contribute to the development of team work plans based on an understanding of
team’s role and objectives.
Role and objective of team
May include:
1. Work activities in a team environment with enterprise or specific sector.
2. Limited discretion, initiative and judgment maybe demonstrated on the job, either
individually or in a team environment.
Sources of information
May include:
1. Standard operating and/or other workplace procedures
2. Job procedures
3. Machine/equipment manufacturer’s specifications and instructions
4. Organizational or external personnel
5. Client/supplier instructions
6. Quality standards
7. OHS and environmental standards
Workplace context
May include:
1. Work procedures and practices
2. Conditions of work environments
3. Legislation and industrial agreements
4. Standard work practice including the storage, safe handling and disposal of chemicals
5. Safety, environmental, housekeeping and quality guidelines
Unit of Competency: SOLVE/ADDRESS GENERAL WORKPLACE PROBLEMS
Unit Code : 400311212

Unit Descriptor: This unit covers the knowledge, skills and attitudes required to apply
problem-solving techniques to determine the origin of problems and plan
for their resolution. It also includes addressing procedural problems through
documentation, and referral.
1. Identify routine problems
1.1 Routine problems or procedural problem areas are identified.

1.2 Problems to be investigated are defined and determined.
1.3 Current conditions of the problem are identified and documented.
2. Look for solutions to routine problems
2.1 Potential solutions to problem are identified.

2.2 Recommendations about possible solutions are developed, documented, ranked and
presented to appropriate person for decision.
3. Recommend solutions to problems
3.1 Implementation of solutions are planned.

3.2 Evaluation of implemented solutions are planned.
3.3 Recommended solutions are documented and submit to appropriate person for
confirmation.
Problems/Procedural Problem
May include:
1. Routine/non – routine processes and quality problems
2. Equipment selection, availability and failure
3. Teamwork and work allocation problem
4. Safety and emergency situations and incidents
5. Work-related problems outside of own work area
Appropriate person
May include:
1. Supervisor or manager
2. Peers/work colleagues
3. Other members of the organization
Document
May include:
1. Electronic mail
2 .Briefing notes
3. Written report
4. Evaluation report
Plan
May include:
1. Priority requirements
2. Co-ordination and feedback requirements
3. Safety requirements
4. Risk assessment
5. Environmental requirements

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CARPENTRY NC II

The CARPENTRY NC II Qualification consists of competencies on rough

Unit Code : 400311210

1. Obtain and convey workplace information

2. Perform duties following workplace instructions

3. Complete relevant work- related documents

Unit of Competency : WORK IN A TEAM ENVIRONMENT

1. Describe team role and scope

2. Identify one’s role and responsibility within a team

3. Work as a team member

Unit of Competency: SOLVE/ADDRESS GENERAL WORKPLACE PROBLEMS

Unit Code : 400311212

1. Identify routine problems

1.1 Routine problems or procedural problem areas are identified.

2. Look for solutions to routine problems

2.1 Potential solutions to problem are identified.

3. Recommend solutions to problems

3.1 Implementation of solutions are planned.

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