IMPACT OF QUALITY CONTROL AND

MANAGEMENT IN CONSTRUCTIONS

Group - 05

Group Members

(AH20081) PRATIK SURESH KARADE

(AH20084)KASULA PAVAN KUMAR
(AH20086)JAYKUMAR KATRE
(AH20092) KOTA SAI PRANEETH
(AH20097)KUSUMA RAKESH
(AH20100)MADALA PAVAN KUMAR
(AH20113)LALIT MUDLIAR
(AH20123)PAPINENI PAVAN KUMAR
(AH20134)ROHIT KUMAR PERVELA
(AH20124)URVASHI PAREEK
INTRODUCTION
Construction Sector plays a major role in the economic growth of a country and occupies an
important position in the nation’s development plans. Construction projects are increasing
rapidly in the recent years, reflecting the interest of public and private sectors. Construction
sector is one of the largest contributors to the Gross Domestic Profit (GDP) of any countries.
Construction projects are extremely complex process involving a wide range. It generates
substantial employment and provides growth impetus to other manufacturing sectors like cement,
bitumen, iron and steel, chemicals, bricks, paints, tiles etc.

STUDY ON QUALITY
During the past decades, the construction industry has been criticized for its poor performance
and productivity in relation to other industries. Many of the Management practices used to
support construction organizations are being challenged. The industry’s clients are moving
forward and Clients demand improved service quality, faster building and innovations in
technology. Quality, Cost and Time have been recognized as the main factors concerning the
client. However, for the majority of projects, the cost and time parameters are the main pre
occupying factors for construction project.
TERMINOLOGIES

 QUALITY
According to ISO 8402 defines quality as the degree of excellence in a competitive sense,
such as reliability, serviceability, maintainability or even individual characteristics.

 QUALITY ASSURANCE
Quality assurance is evaluating the overall project performance on a regular basis to
provide a confidence that the project will satisfy the relevant quality standards.

 QUALITY CONTROL
Both ANSI (American National Standards Institute) and ISO define quality control as the
operational technique and activity

 QUALITY MANAGEMENT
Quality management refers to all activities of overall management functions, especially
top management leadership, that determine quality policy objectives and responsibilities
for all members of the organization.

 TOTAL QUALITY MANAGEMENT

Total quality management is the management approach of an organization, which
concentrates on quality based on the participation of its members and aims at long-term
success through satisfaction and benefits to all members of the organization and society

 QUALITY PLANNING
Quality Planning is identifying which quality standards are relevant to the project and
determining how to satisfy quality standards.
  OBJECTIVE OF THE WORK

 To determine the importance of Quality, Quality Control and its management in the
construction.
 To determine the knowledge about Quality control and its management in the labors
and engineer is view.
 To determine the impact of Quality control in the constructions for the developments.

METHODOLOGY
The Methodology involves following steps:
 Identifying the factors that to consider in the Quality Control by reviewing the literature
and through company practitioners, including Engineers and contractors.
 Preparation of questionnaire were based on the Literature Study.
 Questionnaire survey and personal interview with engineers, contractors and labor’s. In
addition, analyzing the questionnaire.
 Providing practical suggestions and recommendations pointing toward upgrading the
uncertainty in construction and to improve the performance of construction industries.
 Conclusions were to be drawn and future recommendations need to be suggested.

Quality Improvement Techniques

 Check-sheet is used to record events, or non-events.
 Checklist is used to tell the user if there is a certain thing, which must be checked.
 Histogram provides a graphical representation of the individual measured values in a
data set according to the frequency of occurrence.
 Pareto Analysis is a technique employed to prioritize the problems so that attention is
initially focused on those, having the greatest effect.
  Cause and Effect Diagram is useful in breaking down the major causes of a particular
problem. The shape of the diagram looks like the skeleton of a fish.
 The relationship of two variables can be plotted in the scatter diagrams.
 Flow chart is used to provide a diagrammatic picture using a set of symbols. They are
used to show all the steps or stages in a process project or sequence of events.
 Statistics is the study of the collection, organization, analysis, interpretation and
presentation of data.
 PDCA is an iterative four-step management method used in business for the control and
continuous improvement of processes and products.

Quality Policy
Leadership – Leadership is accountable for effectiveness of process embedded in QMS,
Quality Policy and achievement of quality objectives
Customer Focus – It must committed to enhance customer satisfaction by understanding and
consistently meeting their current and future needs by complying with all applicable statutory
and regulatory requirements to deliver superior value.
Process Approach – It must, while achieving business results, integrate QMS with business
& operational processes to achieve organizational objectives in an efficient manner. Our
processes are responsive &adaptive for continual improvements technology up gradation etc.,
and thereby make JMC a learning organization.
 Planning & Monitoring – It must committed to plan business activities & operations with
appropriate work breakdown mechanism while identifying risks and mitigating them
structurally and optimizing resources.
Supplier Relationship – Suppliers/vendors being essential business stakeholders of
companies and accountable for develop nurturing mutually beneficial professional
relationships in ethical manner to enhance capabilities of both and thereby create value for our
customers.
 Continual improvement – By design it must committed to ensure improvement in our
effectiveness of performance to enhance the quality of our deliverables. We identify
improvement opportunities through learning from academia, markets, customers, consultants,
our own employees etc., and also through correcting, preventing and reducing undesired
effects of our deliverables.

SAFETY POLICY
 Institutionalization of EHS Management process with an effective EHS organization
 Regularly communicating educating & imparting training on safety health, hygiene and
environment to all employees, contractors, contractor’s staff and consultants or visitors
 Specifying and ensuring high standards of Environment Health and Safety at our site
during construction of building, Infra & plants etc.
 Evaluating the EHS performance of our employees & contractors against the EHS
requirements.
 Foster continual improvement bench mark our EHS performance through adopting best
practices with commitment to compliance of all applicable legal & other requirements.
 Committed to conserve our natural resources & minimizing potentially harmful effects
resulting from our construction activity and to implementing improvements associated
with the prevention of pollution, injury and illness
 Conducting periodic Audit & Risk assessment by competent team.
 Ensuring that workers & their representatives are consulted & encouraged to participate
in all elements of the management systems.
 Making the EHS Policy widely known to employees, contractors & interested parties &
will be made available to the public upon request and periodically reviewing the same for
improvement.

EFFECTS DUE TO INADEQUATE QUALITY CONTROL:

Cause/Effect Ponding of Water Taking Place in a Slab

Remedy/Precaution The effect of ponding may be due to
insufficient slope provided in the slab. This
 may create problems while washing floors. If
ponding takes place in the topmost slab, it
may be even more troublesome in the rainy
season.
Cause/Effect Cracks Appearing in Concrete Structural
Members in a Structure
Remedy/Precaution The reinforcement detailing in the structural
members of concrete should be correctly
provided as a precaution In any case, cracks
should be properly sealed so that corrosion
of reinforcement inside does not occur.
Cause/Effect Peeling Off of Plaster, Crumbling of
Concrete of Structural Members
Remedy/Precaution Plastering of the surface should be redone in
the area where the peeling off has taken
place. Fresh cover concrete from were
crumbling of concrete has taken place in the
structural elements should be provided.
Cause/Effect Efflorescence in Walls, Peeling of Plaster,
Corrosion of Cement Plaster of the Walls
Remedy/Precaution Efflorescence may be due to seepage in the
walls. The seepage in the walls should be
arrested. Portions, where plaster has peeled
off, should be re-plastered. Wall portions
where plaster has lost its strength may be
subject to Genting or reconstructed.
Cause/Effect Walls of Great Thickness Showing Rupture,
along the Length of Wall, in the Middle
Portion
Remedy/Precaution Walls may be provided with stones or
reinforcement bars going along the thickness
of walls. This gives them safety in vibratory
situations such as earthquakes
Cause/Effect Walls having Less Strengths in certain
 Portions, such as Near Corners, Walls of
Large Slenderness Ratio
Remedy/Precaution Proper bond should be provided in the walls,
especially where two walls meet. Walls of
large slenderness ratio should be
strengthened as under earthquakes or under
impact loads these may fail and cause
accidents. Such walls may preferably be
reinforced.

CONCLUSION
FOR ENGINEERS
 The Impact of Quality Control develops Decision Making skill developed for the
Engineers.
 Quality Control reduce the problems of Engineer in different ways.
 Engineer experience is the key factor for the construction of building. They are
not depend on the Quality Control procedures.
 For Engineers, Quality Control helps to improve the Qualities of the construction
to make a project in a given time.
 Engineers can retrieve their decision with the Quality Control and its
Management.
 Engineers only have a theory knowledge about Quality Control not a Practical
Knowledge. Therefore, they need a experience of QC. QC Department helps to
train the engineer for not making any mistakes in the upcoming construction
projects.
 Engineers need to understand the Labors knowledge about Quality Control
because of the working procedure.

FOR LABORS
 They need not to know about the knowledge of Quality Control. Because of their
experience, Labors can construct the buildings.
 Labors must supervised by the Engineer to work in the procedure of Quality
Control.
 By the decision of Quality Control, Labors may be affected. According to the
Labors, they want to work like a normal procedure. Therefore, they do not want
any insist from an Engineer or Quality Control Departments.