Linksys – for Business Efficiency and Peace of Mind

For business efficiency and peace of mind, Linksys Business Solutions offer leading edge technologies at prices well within the
reach of budget-minded businesses. Reduce operational complexity and deployment costs while increasing network performance
and reliability. Linksys Business Solutions are backed by tech support, competitive warranties and provide far-reaching investment
protection.

Linksys Voice System

NAMKT102V1
Spring 2007

www.linksys.com

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affi liates in the U.S. and certain
other countries. Copyright © 2007 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.
Linksys Voice System – Introduction

What is Voice over IP? In addition, there are advantages like:

■ Web Based Customer Portal* ■ Conference Calling­­
Voice over IP, or “VoIP” for short, is a popular communication technology sweeping the telecommunication landscape with reliable, low
– Additional Lines Added with Ease Call Forwarding
cost yet highly effective services for both consumers and businesses. ■
– Call Detail Records and Accounting*
Businesses are turning to VoIP services not only to save money on monthly expenses but to also obtain advanced services that are ■ Voicemail – Local or Hosted by the VoIP Service Provider: ■ Unique Phone Number and Voicemail Box for Every Person or
normally too cost prohibitive when purchased from a legacy land line telecommunications service provider. – “One Button” Access to voicemail from a Linksys IP Phone Group in the Company*
Businesses can save money on their phone bills every day by subscribing to a small business telephony plan from one of the Linksys – Voicemail Notification*
certified VoIP Service Providers. – Ability to check voicemail from another phone outside
your VoIP Network
With a Linksys certified VoIP Service Provider, customers can get lower international rates, as well as the option to choose a preferred
– Check voicemail from e-mail*
local area code, regardless of where the business is physically located. And the phone number is completely portable, so if the business
– Simple e-mail Alert*
moves, the number moves with the businesses.

Linksys in the VoIP world – Linksys Voice System (LVS)

Today, many businesses are using Cisco and Linksys VoIP products. The innovations and technologies that Cisco and Linksys have created
have also been integrated into many of their networking products to enhance the benefits of voice communication over a broadband
Internet connection.
Internet Telephony Service Provider At the heart of the Linksys Voice System is the SPA9000 IP Telephony System, an IP PBX that delivers advanced, multi-line features and
Quick VPN functionality commonly found on high-end telephone systems. LVS offers small business users a cost-saving voice solution at an affordable
PSTN
SIP Server Provisioning price.
Server SSL IPSec
Client Client
San Berlin
Francisco Example of a VoIP solution for a small business

WVC200
London -- Large
Large Office
SOHO or Small Business SPA921
Integrated
London Office SPA941
WRV200
Firewall
SPA922
RVL200 SPA942
Internet Servers
SPA942
SRW2024 Legacy PC SPA962
Integrated RV Family
Firewall
Telephone
Redundant Gigabit
Backbone Network SPA400
Los Angeles - Medium
Paris - Medium Office
Offi ce Wi-Fi
SRW2024
SRW PoE SW managed
IP Phone WRV200
Voice SSID
Broadband
SPA9000 SPA942 Phone Service
SRW224G4 RVS4000 Wireless
Integrated WAP54GPE
Router
Local Area
Firewall SPA901
WVC200 Data SSID Network
(To PSTN)
Building 1
WAP54GPE SPA922
SPA400 Broadband
SRW208P
Service
WVC200
WVC200 BB Modem
SPA942
WRV200
SRW208P WIP330 SPA9000 Fax Machine
PoE Switch
WRV200
SPA9000 SPA922 Building 2

* Subject to VoIP Service Provider Availability

 
Product Overview

Powerful configuration capabilities enable the SPA9000 to support a greater set of advanced features such as shared line appearances, Voice features implemented in the LVS solution:
hunt groups, call transfer, call parking, and group paging. With two FXS ports, the SPA9000 also supports traditional analog devices such ■ Direct Inward Dialing (DID) support
as legacy telephones and FAX machines. ■ Voicemail Integration: Local via SPA400 or hosted with Service Provider
The following products are part of the Linksys Voice Solution. ■ Automated Attendant with downloadable voice prompts
■ IP PBX system: SPA9000 – Supports 1 to 16 IP Phones ■ Automatic Call Distribution / Routing
■ IP Phones: SPA901, SPA921, SPA922, SPA941, SPA942, SPA962 ■ Caller ID and Name Presentation
■ Voice Gateways: SPA400, SPA3102 ■ Caller ID and Name Blocking for Outbound Calls
■ Accessories: WBP54G, POES5, MB100 ■ Call Blocking
■ Call Waiting
A series of PoE (Power over Ethernet) Switches are also part of the Linksys product line completing the LVS solution by enabling power ■ Call Hold
to be delivered through the same Ethernet data cable. A range of PoE Switches are available to fulfill the requirements of your business. ■ Call Back on Busy
■ Distinctive Ringing
SRW224P: 24-port 10/100 + 2-port Gigabit Switch w/ PoE + Webview ■ Unconditional Call Forwarding, on Busy or No Answer
SRW2008MP: 8-port 10/100/1000 Gigabit Switch w/ Webview + Maximum PoE ■ Attended and Blind Call Transfer
SRW208P: 8-port 10/100 Ethernet Switch w/ Webview and PoE ■ Do Not Disturb
All of the PoE Switches listed above support QoS which enables the user to get the most bandwidth available by being able to ■ Three-Party Conference Calling
differentiate between voice and data, assigning the priorities accordingly. ■ Shared Line Appearance
■ Local and Corporate Directory
■ Directed and Group Call Pickup
■ Group Paging
■ Intercom
■ Hunt Groups
■ Music on Hold
■ PSTN Support via SPA400 IP Telephony Gateway

LVS Network Requirements

The Linksys Voice System requires the following:
■ Internet Broadband Connection
To get the advantages of the Voice Over IP technology a broadband connection is needed. The bandwidth used will depend of the
number of simultaneous calls you want to have, the codec used for the calls, etc. An analysis should be done before deploying LVS in
order to determine bandwidth requirements.
■ VoIP Service Provider account
Please contact a Linksys certified VoIP Service Provider to get an account and benefit from all the voice features that the LVS provides to you or
your business.
■ Quality of Service Local Area Network (QoS-enabled switch)
LVS Products and Features  In order to make the most of the available network bandwidth, Linksys Voice System provides Quality of Service (QoS) support in all its
There are currently six phone models available to be used with the LVS SPA9000 system (SPA962, SPA942, SPA941, SPA922, SPA921 and devices, which allows the local and access network to prioritize voice packets over data packets. QoS delivers the type of voice quality and
SPA901). These telephones work with SIP-based IP Telephony Service Provider Networks. The phones install in minutes when connected service that users have been used to with traditional carrier-grade services.
to the SPA9000, which automatically configures them with business features supported by the customer’s VoIP Service Provider. ■ Optional PSTN line(s) for local breakout/survivability.
Traditional PSTN line(s) can be integrated with the Linksys Voice System to provide lifeline/emergency calls should the VoIP service provider
SPA Model Voice Lines Ethernet Ports High Resolution Graphical Display Power over Ethernet Support connection fail. Utilizing PSTN lines in certain circumstances may also be cost-effective depending on the type or destination of the call or
SPA901 1 1 No No the calling plan being used. LVS provides users the flexibility to use both systems or to transition to a complete VoIP system over time.
SPA921 1 1 Yes No

SPA922 1 2 Yes Yes

SPA941 2–4 1 Yes No

More info
SPA942 2–4 2 Yes Yes For more information about Linksys Voice Solutions, visit www.linksys.com
SPA962 6 2 Color Yes

 
Product Overview – IP Phones

IP Phones with Power Over Ethernet IP Phones

SPA962 SPA941
6-Line IP Phone with Color Display 2 or 4-Line IP Telephone with 1 Ethernet Port and Hi-Res Display
■ Full featured 6-line business class IP Phone supporting Power over Ethernet 802.3af* ■ Affordable and full featured 2 or 4 line business IP Phone
■ Connect directly to an Internet Telephone Service Provider or connect to an IP PBX ■ Connect directly to an Internet Telephone Service Provider or connect to an IP PBX
■ Dual switched Ethernet ports, Speakerphone, Caller ID, Call Hold, Conferencing, and more ■ Up to four lines. Speakerphone, Caller ID, Call Hold, Transfer, Conferencing, and more
■ Appealing Four Inch, True Color Liquid Crystal Display (LCD) ■ Easy installation and secure remote provisioning. Menu based and web based configuration

SPA941UPG
SPA942 SPA941 Four (4) Line License Upgrade
2 or 4-Line IP Telephone with 2 Port Ethernet Switch, PoE and Hi-Res Backlit Display ■ Enables the SPA941 to upgrade from 2 to 4 lines
■ Full featured 2 or 4-line business IP Phone supporting Power over Ethernet 802.3af*
■ Connect directly to an Internet Telephone Service Provider or connect to an IP PBX
■ Dual switched Ethernet ports, Speakerphone, Caller ID, Call Hold, Conferencing, and more SPA921
■ Easy installation and secure remote provisioning. Menu based and web based configuration
1-Line IP Telephone with 1 Ethernet Port and Hi-Res Display
SPA942UPG ■ Full featured 1-line business IP Phone
SPA942UPG Four (4) Line License Upgrade ■ Connect directly to an Internet Telephone Service Provider or connect to an IP PBX
■ Speakerphone, Caller ID, Call Hold, Transfer, Conferencing, and more
■ Enables the SPA942 to upgrade from 2 to 4 lines ■ Easy installation with secure remote provisioning. Menu based and web based configuration

SPA922
SPA901
1-Line IP Telephone with 2-Port Ethernet Switch, PoE and Hi-Res Backlit Display
1-Line IP Telephone
■ Full featured 1-line business IP Phone supporting Power over Ethernet 802.3af*
■ Connect directly to an Internet Telephone Service Provider or connect to an IP PBX ■ Small, affordable, single-line business class IP Phone
■ Dual switched Ethernet ports, Speakerphone, Caller ID, Call Hold, Conferencing, and more ■ Connect directly to an Internet Telephone Service Provider or connect to an IP PBX
■ Easy installation and secure remote provisioning. Menu based and web based configuration. ■ Wall mount or table top phone
■ Easy installation with secure remote provisioning. Menu based and web based confi guration

* Power supply (PA-100) is sold separately and will be required if PoE functionality is not implemented.

 
Product Overview – Routers, Gateways
and IP Telephony System

SPA3102 WBP54G
Voice Gateway with Router Wireless-G Bridge for Phone Adapters
■ Intelligent call routing gateway solution for VoIP ■ Put your IP Phone wherever you want, with no cabling hassle
■ Route PSTN calls to a VoIP service provider ■ Connects your IP Phone to your Wireless-G network
■ Independent configurable dial plans ■ Shares power with the IP Phone – only one AC adapter necessary
■ Large scale deployment and management ■ Wireless connection protected by WEP, WPA, or WPA2 encryption

MB100
SPA400 Wall Mount Bracket for Linksys 900 Series IP Phones
Internet Telephony Gateway with 4 FXO Ports ■ Mounting Bracket for Linksys IP Phones
■ Functions as an analog line gateway for a Linksys Voice System VoIP Network ■ Enables a phone to be mounted on a wall
■ Integrated voicemail application server with up to 32 voicemail accounts ■ Convenient tray to hold optional Wi-Fi bridge or PoE dongle
■ Perfectly suited to connect up to 4 analog lines ■ Universal design fi ts all Linksys 900 Series IP Phones
■ Enables Linksys Voice System users to leave and playback voicemail messages

POES5
5 Volt Power over Ethernet Split
SPA9000
■ Simplifies your Linksys IP Phone installation by combining power and VoIP onto one cable
IP Telephony System ■ Can also be used with many Linksys VoIP Products
■ IP PBX system with high-end features comparable to traditional large business voice services ■ Works with a standard category 5 Ethernet cable
■ Initial support of 4 SIP compatible IP Phones per SPA9000 is upgradeable to 16 with an easy to ■ Easy to install, no tools, no software
install license key
■ Powerful self-configuration capabilities enabled with Linksys IP Phones
■ Works with most Internet Telephone Service Providers

SPA9000UPG
SPA9000 License Upgrade to Sixteen (16) IP Phones
■ Enables the SPA9000 to upgrade support from 4 to 16 IP Phones

 
 Voice Gateway – Feature Matrix Telephony Gateway – Feature Matrix

Voice Gateway SPA3102 Telephony Gateway SPA400

Voice Codecs G.711 (A-law and µ-law) ● Telephony FXO Voice Ports (RJ11) for PSTN 4

G.726 (16/24/32/40 kbps) ● Active Calls 4

●
G.729 A ● Call Progress Tone Generation (Universal Tone Configuration)

G.723.1 (6.3 kbps, 5.3 kbps) ● FXS Port Attenuantion/Gain Adjustments ●

Echo Cancellation (G.165/G.168) ● Voice Codecs G.711 (A-law and µ-law) ●

Voice Activity Detection (VAD) with Silence Suppression ● G.726 (16/24/32/40 kbps) ●

Fax & DTMF Fax Tone Detection Pass-Through ● G.729 A ●

Real Time FAX T.38* ● Adaptative Jitter Buffer ●

Fax Pass-Though - Using G.711 ● Frame Loss Concealment ●

Gateway VoIP to PSTN Service Call Origination and Termination ● Echo Cancellation (G.165/G.168) G.168

PSTN to VoIP Service Call Origination and Termination ● Voice Activity Detection (VAD) with Silence Suppression ●

Forward Calls to VoIP Service - Selective, Authenticated, All ● Gateway VoIP to PSTN Service Call Origination and Termination ●

Forward Calls to PSTN Service - Selective, Authenticated, All ● PSTN to VoIP Service Call Origination and Termination ●

PSTN Line Sharing with Multiple Extensions ● PSTN Line Sharing with Multiple Extensions ●

Advanced Inbound and Outbound Call Routing ● Advanced Inbound and Outbound Call Routing ●

Sequential Dialing Support ● Independent Configurable Dial Plans ●

VoIP to PSTN Gateway Enable/Disable ● Force PSTN Disconnection ●

VoIP Caller Auth Method (None, PIN, HTTP Digest) ● Least Cost Routing Support ●

VoIP PIN Max Retry Setting ● Voicemail Integrated Voicemail Application Server ●

PSTN to VoIP Gateway Enable/Disable ● Voicemail Accounts 32

VoIP Caller Auth Method (None, PIN, HTTP Digest) ● USB 1.1 Host Interface for the Voicemail Module and Application ●

Voicemail Support for Network-Based Voicemail ● FXO Settings FXO Port Impedance - Configurable to 16 Settings ●

Security Password Protected System Reset to Factory Default ● Ring Frequency - Configurable ●

Password Protected Admin and User Access Authority ● SPA to PSTN and PSTN to SPA Gain Settings ●

SIP Over TLS ● Ring Frequency - Maximum Setting ●

sRTP (Pre-Standard Version) ● Ring Validation Time Setting ●

HTTPS Provisioning with Factory Installed Client Certificate ● Tip/Ring Voltage Adjustment Setting ●

HTTP Digest - Encrypted Authentication via MD5 (RFC 1321) ● Ring Indication Delay Setting ●

Up to 256-bit AES Encryption ● Operational Loop Current Minimum Value ●

Provisioning, Web Browser Administration & Configuration via Integrated Web Server ● Ring Time-Out Setting ●

Administration Telephone Key Pad Configuration with Interactive Voice Prompts ● On-Hook Speed Setting ●

& Maintenance
Automated Provisioning & Upgrade via HTTPS, HTTP, TFTP ● Ringer Impedance Setting ●

DHCP Option 66 for TFTP Provisioning Server ● Line-In-Use Voltage Setting ●

Asynchronous Notification of Upgrade Availability via SIP NOTIFY ● PSTN Answer Delay Time ●

Non-Intrusive, In-Service Upgrades ● PSTN Disconnection Detection: CPC, Polarity Reversal, Long Silence, Disconnect Tone ●

Report Generation & Event Logging ● Hunt Grouping of FXO Ports ●

Stats in BYE Message ● Security Password Protected System Reset to Factory Default ●

Syslog & Debug Server Records - Per Line Configurable ● Password Protected Admin and User Access Authority ●

Hardware RJ-11 Voice Ports 2 Provisioning, Web Browser Administration & Configuration via Integrated Web Server ●

RJ-45 Ethernet Ports 2 100 BaseT Administration Non-Intrusive, In-Service Upgrades ●

& Maintenance
5 Volt DC Universal (100-240 Volt) Switching Power Adaptor ● Report Generation & Event Logging ●

Subscriber Line Interface REN (Ringer Equivalence Number) 3 System Fault Self-Test ●

Hardware RJ-11 Voice Ports 4

* T.38 support is dependent on fax machine and network / transport resilience.
RJ-45 Ethernet Ports 1 100BaseT

5 Volt DC Universal (100-240 Volt) Switching Power Adaptor ●

10 11
 IP PBX – Feature Matrix

IP PBX SPA9000 IP PBX (Continued) SPA9000

●
PBX Features SIPv2 Application Server, Proxy, Registrar and Location Server (RFC3261) Voice Features* Call Conferencing ●

Multiple Service Provider Line Trunks / SIP Account Support (4) ● Automatic Redial ●

Shared Line Appearance (SLA) ● Call Pickup – Selective and Group* ●

Automated Attendant (AA) ● Call Swap ●

Configurable AA Answer Delay ● Call Forwarding – Unconditional, No Answer, On Busy ●

Interactive Voice Response (IVR) ● Hot Line and Warm Line Automatic Calling ●

Recordable IVR Prompts ● Call Log (60 Entries Each): Made, Answered, Missed Calls ●

Automatic Call Distribution (ACD) ● Personal Directory with Auto-Dial (100 Entries) ●

Configurable Call Routing Do Not Disturb ●

– Least Cost Routing

URI (IP) Dialing Support (Vanity Numbers) ●
– Multiple DID Numbers Per VoIP Line
– Call Routing to Multiple Extensions or Targeted User On Hook Default Audio Configuration (Hands Free/Headset) ●

– Call Hunting - Sequential, Round Robin, Random ● Multiple Ring Tones with Selectable Default Ring Tone per Line ●

Phone Configuration and Management Server Called Number with Directory Name Matching ●
– Discovery and Configuration of IP Phones
Calling Number with Name – Directory Matching or via Caller ID ●
– Assignment of Extension
– Assignment of Dial Plan Subsequent Incoming Calls with Calling Name and Number ●

– Proxy Logging of SIP Messages Date and Time with Intelligent Daylight Savings Support ●
– Phone Firmware Upgrade Management ●
Call Duration with Call Time Stamp Stored in Call Logs ●
Corporate Directory with Automatic Update ●
Name/Identity (Text) Display at Start Up ●
Configuration and Maintenance via Web Interface (Local or Remote)
– Status Display of All Connections ●
Distinctive Ringing Based on Calling and Called Number ●

Call Park - User Definable Parking Space Number ●

Speed Dial Support ●

Call Unpark ●
Configurable Dial/Numbering Plan Support – per Line ●

Call Transfer ●
DNS SRV and Multiple A Records for Proxy Lookup and Proxy Redundancy ●

Call Forward ●
Security Password Protected System Reset to Factory Default ●

Group Paging ●
Password Protected Admin and User Access Authority ●

Intercom ●
Provisioning/Configuration/Authentication: ●

Directed Call PickUp ●

SIP over TLS ●

Group Call PickUp ●

sRTP (Pre-Standard Version) ●

Music / Information via Streaming Audio Server (SAS) for Calls: HTTPS with Factory Installed Client Certificate ●

– On Hold HTTP Digest – Encrypted Authentication via MD5 (RFC 1321) ●

– Parked in the Parking Lot
Up to 256-bit AES Encryption ●
– Being Transferred ●
Provisioning, Web Browser Administration & Configuration via Integrated Web Server ●
Simultaneous Ringing (Find Me Service) ●
Administration Telephone Key Pad Configuration with Interactive Voice Prompts ●
Do Not Disturb ●
& Maintenance
Automated Provisioning & Upgrade via HTTPS, HTTP, TFTP ●
Voicemail Integration – Service Provider Based or with SPA400
– Voicemail Notification via SUBSCRIBE / NOTIFY DHCP Option 66 for TFTP Provisioning Server ●

– Forward Call Directly to Voicemail ●

Asynchronous Notification of Upgrade Availability via SIP NOTIFY ●

Computer-Telephony Integration (CTI) API ●

Non-intrusive, In-Service Upgrades ●

Integrated Media Proxy or Direct RTP Routing to ITSP ●

Report Generation & Event Logging ●

Voice Codecs G.711 (A-law and µ-law) ●

Stats in BYE Message ●

G.726 (16/24/32/40 kbps) ●

Syslog & Debug Server Records - Per Line Configurable ●

G.729 A ●
Per Line and Purpose Configurable Syslog and Debug Options ●

G.723.1 (6.3 kbps, 5.3 kbps) ●

Hardware RJ-11 Voice Ports 2
Fax Fax Tone Detection Pass-Through ●
RJ-45 Ethernet Ports 2 100BaseT
Real Time FAX T.38** ●
5 Volt DC Universal (100-240 Volt) Switching Power Adaptor ●

Fax Pass-Though – Using G.711 ●

FXS Subscriber Line Interface REN 3
Voice Features* Digits Dialed with Number Auto-Completion ●
* When used with SPA phones
Call Hold ●

Call Waiting ●

Call Transfer – Attended and Blind ●

* When used with SPA phones ** T.38 support is dependent on fax machine and network / transport resilience

12 13
 IP Phones – Feature Matrix

IP Phones SPA901 SPA921 SPA922 SPA941 SPA942 SPA962 IP Phones (Continued) SPA901 SPA921 SPA922 SPA941 SPA942 SPA962
Telephony Voice Lines 1 1 1 2 to 4 2 to 4 6 Security Password Protected System Reset to Factory Default ● ● ● ● ● ●

Features Line Status – Active Line Indication ● ● ● ● ● ● Password Protected Admin and User Access Authority ● ● ● ● ● ●

Menu Driven User Interface ● ● ● ● ● Provisioning/Configuration/Authentication: ● ● ● ● ● ●

Shared Line Appearance ** ● ● ● ● ● ● SIP over TLS ● ● ●

Speakerphone ● ● ● ● ● ● sRTP (Pre-Standard Version) ● ● ●

Call Hold ● ● ● ● ● ● HTTPS with Factory Installed Client Certificate ● ● ● ● ● ●

Music on Hold ** ● ● ● ● ● ● HTTP Digest – Encrypted Authentication via MD5 (RFC 1321) ● ● ● ● ● ●

Call Waiting ● ● ● ● ● ● Up to 256-bit AES Encryption ● ● ● ● ● ●

Caller ID Name and Number and Outbound Caller ID Blocking ● ● ● ● ● ● Provisioning, Web Browser Administration & Configuration via Integrated Web Server ● ● ● ● ● ●

Outbound Caller ID Blocking ● ● ● ● ● ● Administration Telephone Key Pad Configuration with Interactive Voice Prompts ● ● ● ● ● ●

& Maintenance
Call Transfer - Attended and Blind ● ● ● ● ● ● Automated Provisioning & Upgrade via HTTP, TFTP ● ● ● ● ● ●

Three Way Call Conferencing with Local Mixing ● ● ● ● ● ● Asynchronous Notification of Upgrade Availability via SIP NOTIFY ● ● ● ● ● ●

Connects to External Conference Bridge for Multi-party Conferencing ● ● ● ● ● ● Non-Intrusive, In-Service Upgrades ● ● ● ● ● ●

Automatic Redial of Last Calling and Last Called Numbers ● ● ● ● ● ● Report Generation & Event Logging ● ● ● ● ● ●

On-Hook Dialing ● ● ● ● ● ● Stats in BYE Message ● ● ● ● ● ●

Call Pick Up - Selective and Group ** ● ● ● ● ● ● Syslog & Debug Server Records - Per Line Configurable ● ● ● ● ● ●

Call Park and UnPark ** ● ● ● ● ● ● Downloadable Background Image ●

Call Swap ● ● ● ● ● ● Localization for the User Interface ● ● ●

Call Back on Busy ● ● ● ● ● ● Voice Codecs G.711 (A-law and µ-law) ● ● ● ● ● ●

Call Blocking – Anonymous and Selective ● ● ● ● ● ● G.726 (16/24/32/40 kbps) ● ● ● ● ● ●

Call Forwarding – Unconditional, No Answer, On Busy ● ● ● ● ● ● G.729 A ● ● ● ● ● ●

Hot Line and Warm Line Automatic Calling ● ● ● ● ● ● G.723.1 (6.3 kbps, 5.3 kbps) ● ● ● ● ● ●

Call Logs (60 entries each): Made, Answered, and Missed Calls ● ● ● ● ● ● Dynamic Payload ● ● ● ● ● ●

Redial from Call Logs ● ● ● ● ● ● Adaptative Jitter Buffer ● ● ● ● ● ●

Personal Directory with Auto-dial (100 entries) ● ● ● ● ● ● Frame Loss Concealment ● ● ● ● ● ●

Do Not Disturb (callers hear line busy tone) ● ● ● ● ● ● Voice Activity Detection (VAD) with Silence Suppression ● ● ● ● ● ●

Digits Dialed with Number Auto-Completion ● ● ● ● ● ● Adjustable Audio Frames per Packet ● ● ● ● ● ●

Anonymous Caller Blocking ● ● ● ● ● ● Attenuation/Gain Adjustments ● ● ● ● ● ●

URI (IP) Dialing Support (Vanity Numbers) ● ● ● ● ● ● Codec Name Assignment ● ● ● ● ● ●

On Hook Default Audio Configuration (Speakerphone and Headset) ● ● ● ● ● ●

** Feature requires support by call server
Multiple Ring Tones with Selectable Ring Tone per Line ● ● ● ● ● ●

Called Number with Directory Name Matching ● ● ● ● ● ●

Call Number using Name – Directory Matching or via Caller ID ● ● ● ● ● ●

Subsequent Incoming Calls with Calling Name and Number ● ● ● ● ● ●

Date and Time with Intelligent Daylight Savings Support ● ● ● ● ● ●

Call Duration and Start Time Stored in Call Logs ● ● ● ● ● ●

Call Timer ● ● ● ● ● ●

Name and Identity (Text) Displayed at Start Up ● ● ● ● ● ●

Distinctive Ringing Based on Calling and Called Number ● ● ● ● ● ●

Speed Dialing, Eight Entries ● ● ● ● ● ●

Configurable Dial/Numbering Plan Support ● ● ● ● ● ●

Intercom ** ● ● ● ● ● ●

Group Paging ** ● ● ● ● ● ●

Computer Telephony Integration (CTI) API support ● ● ●

Third party call control (RFC 3725) ● ● ● ● ● ●

** Feature requires support by call server

14 15
 IP Phones – Feature Matrix (continued)

IP Phones (Continued) SPA901 SPA921 SPA922 SPA941 SPA942 SPA962

Hardware Pixel Based Display: 128x64 Monochrome LCD Graphical Display ● ● ● ●

320 x 240 True Color, Four Inch, Liquid Crystal Display (LCD) ●

Backlighted Screen ● ● ●

Dedicated Illuminated Buttons for:

– Audio Mute On/Off
– Headset On/Off
– Speakerphone On/Off ● ● ● ● ●

Soft Key Buttons 4 4 4 4 ●

Line Keys (Tricolor LEDs) 4 4 6

Four Way Rocking Directional Knob for Menu Navigation ● ● ● ● ●

Voicemail Message Waiting Indicator Light ● ● ● ● ● ●

Voicemail Message Retrieval Button ● ● ● ● ●

Dedicated Hold Button ● ● ● ● ●

Settings Button for Access to Feature, Set-up, + Configuration Menus ● ● ● ● ●

Volume Control Rocking Up/Down Knob Controls Handset, Headset,

Speaker, Ringer ● ● ● ● ●

Standard 12-Button Dialing Pad ● ● ● ● ●

High Quality Handset and Cradle ● ● ● ● ● ●

Built-In High Quality Microphone and Speaker ● ● ● ● ●

Headset Jack – 2.5 Millimeter ● ● ● ● ●

RJ-45 Ethernet Ports 1 10 BaseT 1 10 BaseT 2 100 BaseT 1 10 BaseT 2 100 BaseT 2 100 BaseT

Handset: RJ 7 Connector ● ● ● ● ● ●

Auxiliary Port ●

5 Volt DC Universal (100-240 Volt) Switching Power Adaptor ● ● **●** ● **●** **●**

LED Test Function ● ● ● ● ●

Power over Ethernet (PoE) 802.3af ● ● ●

Redial Button ●

Volume Control Button Cycles Through Volume Levels.

Controls Ringer and Handset Volume ●

** Power Supply is Sold Separately (PA-100)

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