Davis Jacob: Work Experience
Davis Jacob: Work Experience
Panvel, Maharashtra
[email protected]
+919744664491,+917736017870
Work Experience
IT Support Engineer
NDIMENSIONZ (NDZ) SOLUTIONS PVT LTD - Mumbai, Maharashtra
October 2019 to May 2020
Centralized Management of users and resources through Active Directory.
• Configuring and managing services on Windows server 2012 R2.2016 and Linux servers.
• Configuring Load balancing, VPN and other services in FortiGate 80E, Sophos Firewall XG 430.
• Monitoring, Managing and troubleshooting on-premises ILL Networks.
• Scheduling and creating backup of the data.
• Configuring and managing G suite Administration and Office 365 Administration.
• Asset Management for Mumbai region.
• Enabling/configuring MYSQL Database to the users.
• Configuration and Management of Desktops, Laptops, Wi-Fi Routers, Access Points,CCTV Devices,
Biometric Devices, Mobile Phones.
• Assigning laptops, desktops and workstations to new employees.
• Cross-checking sip trunk status and server status with server team and service provider and report
to the team Lead.
Service Engineer
CHIPSET COMPUTERS
June 2012 to July 2015
Establishing computer Systems & Networking over College campus and hospitals
● Troubleshooting hardware, software and networking issues.
● On-site troubleshooting of systems and other peripherals.
● Providing support on software, client PCs.
Education
Skills / IT Skills
• Operating Systems:
• Windows server 2003, 2008.2012 R2, 2016.
• Linux: RHEL 7, Centos, Ubuntu
• Client OS: Windows 7, 8.1, 10, MacOS. Hardware:
• Managing and Handling of HPE ProLiant ML 350 Servers.
• Assembling and troubleshooting of PC, workstation and Troubleshooting Errors of PC Components
such as motherboards, RAM, LAN cards and other System Peripherals.
• Managing and Handling SG 500 Switch, FortiGate 80E, Sophos Firewall XG 430.
• Experience in installation and configuration of CCTV camera Systems Networking:
• Experience in configuring Cisco SG 500 Series switches.
• Handling of Fortinet 80e, 100e, Sophos Firewall XG 430 Firewall.
• Troubleshooting and maintenance of LAN/WAN Network. Ticketing Tools:
• JIRA
• RT Tool TRAINING COMPLETED:
• MCSA Certified
• Linux/RHEL Microsoft Certification ID: 17771063
• AWS
• CCNA Responsible, Hardworking and Dedicated. Committed team player and friendly. Ability to
maintain a reliable and methodical approach to support and Documentation.