Download Mantra Drivers and Mantra RD service from the link and then installed it.

Also we can check RD service installed or not properly

with two services available in system - Mantra AVDM, Mantra AVDM Helper
Check device installed or not in Computer Manage -

Computer > Right click > Manage > Device Manager > Universal Serial Bus Controller > MFS100 ( Yellow : not installed properly ) ( Grey : Installed
properly ) > Also check by click on properties
For device testing -
Site - " download.mantratecapp.com " C drive > Program files > Mantra > MFS 100 > Drivers > MFS100 Test > Mantra.MFS100.Test > Run as administrator > Blue app will get open >
Initialize > Start capture >
Scan finger > Success
For RD service -

Browser > rdtest.aadhaardevice.com > Discover AVDM > wait for some seconds > Discovered successfully > start capture > scan finger > success

If both test application's gave success message that means device is working properly.

Sr. No. Errors MFS100 Resolutions

In computer Manage when code 52 is coming then need to follow these instructions -
Code 52 link - https://drive.google.com/file/d/0B2_bA8FoxrLhNzZYc3BSUF9zak0/view
MFS100 drivers 1005 setup - https://drive.google.com/file/d/0B2_bA8FoxrLhb21DSVFheEtrdTg/view?usp=sharing
1 Code 52
First install code 52 drivers and then update 1005 drivers manually, after that check device icon in manage > then asked unplug device and restart the
system.
Then after restart install code 52 drivers again ( device is unplugged only ) > then plug device and check with test application.

In this error device is public so need to register it and then check by unplug and plug the device.
2 Error - 215 : Device is not registered If again it is showing public then click on 'register' button and then OK.

Check device serial number in AVDM portal, may be it is registered but not with '0'. So that means correct serial number is not
3 Error - 720 : Device is not ready registered so need to register that number again with '0'.
Then asked client to unplug and plug the device and check again.

This is related to proxy server in client system.

First we need to check the URL - " https://prodsvc.aadhaardevice.com ". If this URL not run in clinet's system then he has to check his network security

4
Error - 4003 : System.net web exception : remote issues, because without accessing this site we can not process further.
If this site is accessing on client's system properly then we need to check the proxy settings -
name could not be solved Internet explores > Tools > Internet options > Connections > LAN Settings > If proxy server check box is checked then -
Services > Mantra AVDM > Right click > Properties > Log On > Enter system's user name and password
Mantra AVDM Helper > Right click > Properties > Log On > Enter system's username and password
Then check again with the " rdtest.aadhaardevice.com " .

PIN Requires reset (this

error will be returned if
resident is using the
default PIN which needs
to be reset before
usage)

Suggested Message to
the User:
Please reset your PIN in
UIDAI updation application
and use new PIN in this
5 error - 571 application.

Suggested instructions to the

user:
Please change your default PIN
through UIDAI updation client and
resend your authentication request.

Probable Reasons
This error will be returned if resident is
using the default PIN which needs to
be reset before usage.
 This error was coming while UIDAI server was getting updated, so this is related to aadhaar server, we can not
6 Error - 216 : UIDAI server is not reachable help into it.

In this error first need to clear and close all background apps and then check if not done,
7 Error - 6 : Used by another application Settings > Apps > Mantra management client > Clear Cache > Force Stop > restart the handset
Then check again.

This means, device ia being used in more than 10 handsets. Its limit is of maximum 10 handset , while using in 11th one
8 Error - 207 : Maximum limit exceeded it will give this error and also not work into that.
Need to use device in previous 10 handsets only.

Need to check log file of that client by developer.

9 Error - 4001 : System.configuration Log file path - C drive > Program data ( Unhide ) > Mantra > CRD > Log > latest file
For unhide folder - Organize > view > folders > show all

10 Code 28 It means divers has not installed, so need to install it again. If not done then need to change the system.

11 Code 10 Unplug and plug the device again.

Need to change the date and time of the system, it must be incorrect that's why this error will come. So correct the date
12 Code 214 : Invalid data and time of the system and then time zone also need to be set " chennai, kolkata.."

Change the time zone of the system , neet to be set - " 5.30 - Chennai/ Kolkata "
13 Code 2100 : network / time zone issue Also turn off the Windows firewall in the system - Control Panel > System and securities > Firewall > OFF
Also check internet connectivity , is it proper or not.

This error comes when scanner is unable to detect finger in 15 second or user has not placed finger on scanner.
14 Code 700 - Captured Times out Ask user to place finger properly.

In this we can try by uninstall and install the RD Service from the system. And then again check by turn off the
15
Error 1001 - System.net.WebException : Unable to
connect to the remote server firewall in the system.

In this error may be some issue occurs with the port or device's OTG cable. So check both handset's port and Device
16 Code 740 : Need to reinitialize the device OTG cable. If not done then needs to be repair the device.