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TS101 Advanced User Manual Updated1

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0% found this document useful (0 votes)
2K views21 pages

TS101 Advanced User Manual Updated1

Uploaded by

Shubham Acharya
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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iTriangle Infotech Pvt Ltd

Description: User manual for TS101 Advanced Device DOCUMENT NAME: TS101_ Advanced User Manual

REVISION HISTORY
S. REV.
DATE CHANGE DESCRIPTION Revised By
NO NO
27/02/20
1 1.0 Initial version.
17

2 1.1

3 1.2

PREPARED BY VERIFIED BY APPROVED BY

Pavan Naik Ravinandan Kiran A R

Note: Engineering Documents highly Confidential this is only for internal operation. Page 1 of 21
iTriangle Infotech Pvt Ltd

Introduction
Instruction Safety
This chapter contains information on how to operate aQuiLa TS101-Advanced safely. By following
these instructions and recommendations, the risky situations can be avoided. Read the instructions
carefully and follow them strictly while operating the device.

 aQuiLa track TS101-Advance device is designed to work in automotive environment with


supply range of +9V to +32V DC power supply.
 To avoid mechanical damage, it is advised to transport the aQuiLa TS101-Advanced device
in an impact proof package.
 Device should be installed in the location in which it easily accessible to the vehicle
operator.

Copyright Notice
The information disclosed here is the exclusive property of iTriangle Infotech Pvt ltd and no part of
this document can be reproduced or transmitted in any form or by means including electronic
storage, reproduction, or execution without the prior written permission from iTriangle Infotech Pvt
Ltd. The information contained in this document is subjected to change without notice and should
not be construed as a commitment by iTriangle Infotech Pvt Ltd unless such commitment is
expressly given in a separate document.

iTriangle Infotech Pvt Ltd © copyright notice and statement that, “No Part of this document may be
reproduced without the prior written consent of iTriangle Infotech Pvt Ltd”.

About the Document


This manual covers the various features of TS101-Advanced and information about the
terminologies, possibilities, electrical, mechanical characteristics, & configuration of the TS101-
Advanced device.

Acronyms & Definitions


PC Personal Computer
GPRS General Packet Radio Service.
GSM Global System for Mobile Communication.
GPS Global Positioning System
SMS Short Message Service
AC Alternating Current
I/O Input /Output
GNSS Global Navigation Satellite System
DI Digital Input
DO Digital Output
DC Direct Current
Table 1: Acronyms

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Basic Description
TS101-Advanced is an electronic device which locates its position and sends it by using GPRS
network along with I/O information. This device is suitable for the applications, where it needs the
location of remote asset. It is important to mention that TS101-Advanced has additional inputs,
outputs and a serial communication feature which will control and monitor other devices/status on
remote asset. TS101-Advanced also has a USB port for device status log output and configuration of
the device.

Contents of the package


Usually the TS101-Advanced device is supplied to the customer in a cardboard box will have below
contents.

 TS101-Advanced device.
 Vehicle Harness Cable with 9 pin connector.
 Side Panel.
 Side panel gasket rubber.
 Screws for side panel- 2Nos.
 Cable ties for installation.
 Warranty card.

Basic Characteristics
GSM/GPRS
 Quad - Band GSM 850/900/1800/1900 MHz
 GPRS: Class 10 Coding Scheme CS1 (1W @ 1800/1900MHz) to CS4 (2W @ 850/900MHz).
 SMS (text).
 GPRS multi-slot class 12/10.

GPS Module
 66 search channel for acquisition and 22 simultaneous tracking channels.
 Tracking Sensitivity of -165dBm.
 Inbuilt patch antenna.
 Location Accuracy of 5 Meter @ -130 dBm.

Hardware features
 MT6260 Chip set.
 Solid State Flash, 100K Erase and Program Cycle, 10 Year data retention.
 Internal backup battery.
 Supports SIM card: 1.8V and 3V Micro SIM.
 Embedded SIM [Optional].
 GPS back up battery for quicker fix.

Interface features
 Wide DC Input Voltage Range [9V – 32V].
 USB Port device type-B.
 1 dedicated ignition input.
 2 Digital Inputs.
 1 Digital Output [Open drain].

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 1 Analog Input.
 1 Serial Port [RS232].
 LEDs indicating device status.

Firmware Features
 Detect Harsh Breaking, Harsh Acceleration.
 Firmware upgrade over the air Available.
 Configuration over the air (Both SMS and GPRS).
 Case open detection.
 Data acquisition – Heading & time based.
 Safe immobilization.
 Immobilizer violation alert.
 Plug & play UART interface.
 Smart Analog input filter for fuel solutions.
 Two way UART communication.
 GPRMC out through UART.
 Maintenance server.
 Compressed bit format for optimized data usage.
 Push alert data over UART.
 Event code based alerting mechanism for faster detection of alerts.
 Up to 16000 tracking records [May vary based on configuration and parameter chosen]

Mechanical and Environmental specification.


 Dimensions (mm X mm X mm): 100 X 70 X 34.
 Weight: 150 Gram.
 Enclosure: ABS plastic casing with IP 65 rating.

Operating Condition
 Operating temperature : -10 °C to +60°C
 Storage temperature : -10°C to +85°C [Without Battery]
 Humidity : 95% Non-condensing

Technical Information about internal Battery


Li-Ion Rechargeable battery, 3.7V, 700mAh

TS101-Advanced operating time with internal backup battery depends on temperature, data sending
frequency (SMS and GPRS) and accumulator age and number of charge/discharge cycle.

Charging temperature: 0 – 45°C

CAUTION: Risk of explode if the battery is induced to mechanical damage.

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Battery Disposal Instruction:

Battery should not be disposed with house hold waste. Damaged batteries are
disposed to battery recycle bin found in stores.

Certification
 CE
 ARAI
 AIS004

Mechanical Overlay

Figure 1: LED Indicators

Figure 2: Side view

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Connector Pin out

Figure 3: Device Connector Pin out

Pin No Wire Colour Pin Name Description


1 Red (+) Vcc Power Supply Pin(9 – 32) V DC
2 Black (-) GND ( - ) Ground pin
3 Green Ignition Digital Input , [Reserved for Ignition]
4 Blue DIN-1 Digital Input
5 Grey DIN-2 Digital Input
6 Yellow DOUT-1 Digital Output
7 Purple Analog Input Analog Input
8 Orange RS232-Tx Serial Data Interface TX
9 White RS232- Rx Serial Data Interface Rx
Table 2: Connector Pin out

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SIM Card Insertion Scheme

Figure 4: Unfasten the screws using Allen key Figure 5: Separation of the screws from casing

Figure 6: Remove back covers Figure 7: Inserting SIM card

Figure 8: Inserting the SIM card in to the holder Figure 9: Pushing the SIM card in to holder

LED Indications
USB LED
Behavior Significance
ON USB is connected
OFF USB is not connected

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GPS LED
Behavior Significance
Switched OFF No GPS fix
Blinking GPS fixed

Process LED
Behavior Significance
Blinking Normal Mode

GSM LED
Behavior Significance
Off GSM Module Off
64ms on/ 800ms off Not registered to the network
64ms on/ 3000ms off Registered to the network
64ms on/ 300ms off Data transmission.

Configuration
System requirements
 Operating system version: 32-bit and 64-bit.
 Operating system: Windows XP and later.
 Java: JDK and JRE 8.0 and above.
 Hercules serial communication tool or any serial communication tool.
 Micro USB type-B cable.

Installation of Driver
Steps to be followed to install the drivers

 Download the driver from the link: https://itriangle.in/aquila-hardware-tracking-device-ts101-


advanced/
 Extract the driver and install it by opening “InstallDriver.exe”

Figure 10: Extracted folder of Driver

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 Follow the guidelines as per the installer.

Figure 11: Select COM driver Figure 12: Keep default path and install

Configuration using serial communication tool


Steps to be followed to configure the device

 Download the Hercules serial communication tool from below Link: http://www.hw-
group.com/products/hercules/index_en.html
 Run the serial communication tool by double tapping on it.
 Select serial tab on the tool.
 Use below settings to connect the device with PC.

Figure 11: USB communication settings

 Start executing the commands which are listed in upcoming sections as per the requirement.

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Commands
The commands which are mentioned in the below sections are categorized in to 3 valiant based
on the application.

 Configuration commands.
 Diagnostic commands.
 Control commands.

Based on the channel of the command execution the commands are categorized in to 2 variants.
 SMS and serial commands
 GPRS commands.

Configuration Commands
The configuration commands control the functionality of the device. Below are the different
commands which will be used for the configuration of different parameters.

CFG_GPRS
This command configures the connection settings which consist of service provider APN, Server
IP address/ DNS, & Port number. The maximum length of the domain name that can be
configured is 35 characters.

Syntax:
set$<Serial Number/IMEI>@<Password>#CFG_GPRS:<APN>, , ,<IP Address/DNS>,<Port Number>*

<APN>: service provider access point name


<IP Address/DNS>: Destination server address.(Both IP and Domain)
<Port Number>: Centralized server port. (Server port address to which data needs to be sent)

Example:
set$141214426@aquila123#CFG_GPRS:airtelgprs.com, , ,60.243.245.181,3555*
set$141214426@aquila123#CFG_GPRS:airtelgprs.com, , ,itriangle.com,3555*

CFG_TL
This command is used to configure the transmission interval. This consisting of transmission link
type, IGN On interval in seconds, IGN Off interval in Minutes.

Syntax:
set$<Serial Number/IMEI>@<Password>#CFG_TL:<Transmission Link Type>,<IGN On interval in
seconds>S,<IGN Off interval in Minutes>M*

<Transmission_link_type> : (GPRS) Only GPRS is supported.


<IGN_ON_Interval> : IGN ON Interval. It may be only 10S, 20S, 30S or 60S
<IGN _OFF_Interval> : IGN OFF Interval. It may be only 1M, 2M, 5M, 10M, 20M, 30M, 60M or
1H

Example:
set$141214426@aquila123#CFG_TL:GPRS,10S,1M*

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IRU_REG
This command is used to set the unique client ID if customers are using the customer wise database.

Format:
set$<Serial Number/IMEI>@<Password>#IRU_REG:<Client ID>*

<SL_NUM>: It is 10 digit unique serial numbers given to the IRU.


<Client_ID>: It is unique id as per the requirement.

Example:
set$141214426@aquila123#IRU_REG:CLIENT_1DU*

CFG_GSM
The below command is used to configure Admin-1 & Admin-2 mobile numbers for device status
replies.

Syntax:
set$<Serial Number/IMEI>@<Password>#CFG_GSM:<Admin1>,<Admin 2>,TEXT*

<Admin1 Phone Number>: Admin phone number [10 digits] to which fixed message are delivered.
<Admin2 Phone Number>: Admin phone number [10 digits] to which fixed message are delivered.
<Mode>: It may be Text or PDU [Packet Data Unit]. Only TEXT is supported default.

Example:
set$141214426@aquila123#CFG_GSM:8884007979,9901935194,TEXT*

CHG_TOF:
The below command is used to configure TOF [GMT Offset] Country specific time Offset setting

Format:
set$<Serial Number/IMEI>@<Password>#CHG_TOF:<Time Zone Offset in seconds>*

<Time Zone Offset in seconds> : This is should contain the offset in seconds with respect to country.

Example:
set$141214426@aquila123#CHG_TOF:19800*

CFG_OS:
This command is used to set the over speed threshold along with debounce time.

Syntax:
set$<Serial Number/IMEI>@<Password>#CFG_OS:<over speed cut-off value>,<Duration in
seconds>S*

<Over speed cut-off Value>: Over speed cut-off value.


<Duration in seconds >: Duration in seconds

Example:

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set$141214807@aquila123#CFG_OS:60,30S*

SET_ODOM:
The below command is used to configure the odometer value in the device from which the device
will start accumulating the distance.

Syntax:
set$<Serial Number/IMEI>@<Password>#SET_ODOM:<Distance in meter>*

<Distance in meters >: Odometer value in meters

Example:
set$140613238@aquila123#SET_ODOM:0000*

set$140613238@aquila123#SET_ODOM:5000*

CFG_ANGLPOL:
The below command is used to configure the heading change based data acquisition. This will
generate a packet for every heading change based on the threshold set during the configuration.

Syntax:
set$<Serial_Number>@<Password>#CFG_ANGLPOL:<1=Enable/0=disable>,<Angle in degree (Angle
range: 30-330)>*

<1=enable>: Enable angle polling


<0= disable>: Disable angle polling
<Angle in degree>: Angle range: 30 - 330

Example:
set$140613238@aquila123#CFG_ANGLPOL:1,45*

CFG_ANFILT:
The below command is used to enable or disable IAR filter for the analog input.

Syntax:
set$<SerialNumber/IMEI>@<Password>#CFG_ANFILT:<1=Enable/0=Disable>*

Example:
set$140613238@aquila123#CFG_ANFILT:1*

CFG_COMPBF:
The below command is used to configure the string get in to a “Compress Bit field”
(Compressed Packet Format)

Syntax:
set$<Serial Number/IMEI>@<Password>#CFG_COMPBF:<1=Enable/0=Disable>*
Example:
set$140613238@aquila123#CFG_COMPBF:1*

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CFG_HA:
The below command is used to set the “Harsh Acceleration” Configuration to configure Harsh
Acceleration threshold
Syntax:
set$<SerialNumber/IMEI>@<Password>#CFG_HA:<1=Enable/0=Disable>,<speed change
(KMPH/s)>*
Example:
set$140613238@aquila123#CFG_HA:1,20*

CFG_HB:
The below command is used to set the” Harsh Braking” Configuration to configure Harsh
Braking threshold
Syntax:
set$<Serial Number/IMEI>@<Password>#CFG_HB:<1=Enable/0=Disable>,<speed
change(KMPH/s)>*
Example:
set$140613238@aquila123#CFG_HB:1,20*

Diagnostic commands:
This command returns the configuration of the device along with the GPS fix status of the
device.
Syntax:
%CHKCFG %< Password>
Example:
%CHKCFG%aquila123

Format of the return message from the device:


SL:<Serial_Number>;CID:<Client_ID>;VER:<Firmware Version>;APN:<Access
Point Name>; IP :< IP address of the server>; POR :< TCP Port Of
Server>; GPS :< YES/NO (Fix Status)>;

Example:
SL:140613238,CID:CLIENT_1DU;VER:V2_09B;APN:www;IP:60.243.245.181;POR
T: 1200; GPS: YES;

Admin Number:
This command returns the configuration of the device along with the Admin number,
Over Speed in KM, VLNP [vehicle number], Record delay Tl1 Sec, Transmission
Delay Tl2 Min.
Format of the return message from the device:

AD1:<Admin_Number>;AD2:<Admin_Number>;VLPN:<Vehicle_Number>;Tl1:<Re
Cording Delay>; Tl2:<Transmission Delay>;OS:<Over Speed in KM>;

Example:

AD1:9901935194, AD2:8884007979, VLPN: KA-05 1726, Tl1:10Sec, Tl2:1M, OS: 75KM


Syntax:
%CHKCFG2 %< Password>
Example:

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%CHKCFG2%aquila123

Google Map:
The below command is used to configure “Google Map” to get the current location by SMS
Syntax:
GLOCATE :< Password>
Example:
GLOCATE: aquila123

Control Commands:

SET_DO1:
The below command is used to activate/deactivate the Digital Output

Syntax:
set$<Serial Number>@<Password>#SET_DO1:<0=disable/1=Enable/2=Check
Speed and disable/3=Check Speed and Enable>*
Example:
set$101010119@aquila123#SET_DO1:1*
set$101010119@aquila123#SET_DO1:2*

GetIO:
The below command is used to get the status of all “Digital Input/ Output “
Syntax:
GetIO :< Password>
Example:
GetIO: aquila123
Response:
Device Serial/IMEI,Dout: status<0/1>, Din1: status<0/1>,Din2: status<0/1>

CFG_UART1:
UART configuration command to configure the different parameters for UART communication
Syntax:
set$<Serial Number/IMEI>@<Password>#CFG_UART1:<1=Enable/0=Disable>,<Baud rate>,<No
of bits>,<Parity>,<Stop bit>,< Accessory ID >,<start character>,<end character>,<max length>*
(Please refer appendix section for list of supported values)
Example:
set$2345678@aquila123#CFG_UART1:1,9600,8,0,1,10,13,64,01*

CFG_DID:
Device ID configuration to choose IMEI/Serial_Number/IMEI while sending the data packet

Syntax:
set$<Serial_Number/IMEI>@<Password>#CFG_DID:< 1=IMEI/0=Serial Number>*

Example:
set$140613238@aquila123#CFG_DID:1*

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FORCE_MS:
The below command is used to “Maintenance Server” It will force to immediately divert the
device to the maintenance server.

Syntax:
FORCE_MS:<password>
Example:
FORCE_MS:aquila123

CFG_GPRMCOUT:
The below command is used to configure the GPRMC Packet sends through UART
This command enables the sending of the GPRMC packet every second, through the serial
port/UART.

Syntax:
set$<Serial Number/IMEI>@<Password>#CFG_GPRMCOUT:<1=Enable/0=Disable>*

Example:
set$140613238@aquila123#CFG_GPRMCOUT:0*

Output GPRMC Packet Format:


$GPRMC,133544.000,A,1257.7979,N,07732.0444,E,1.13,144.69,260716,,,A*67

Software Reset:
The below command is used for “Software Reset”. This will not acknowledge any message, but
in device LED status you can see the changes.

restart:aquila123

*All commands pushed through the USB serially, need to be terminated with the enter
character i.e. \r\n

Configuration Commands
Command Configuration Diagnostic Control
Commands Commands Commands
CFG_GPRS 
CFG_TL 
IRU_REG 
CFG_GSM 
CHG_TOF 
CFG_OS 
SET_ODOM 
CFG_ANGLPOL 
CFG_ANFILT 
CFG_COMPBF 
CFG_HA 
CFG_HB 
GLOCATE<Password> 
%CHKCFG%<Password> 
%CHKCFG2%<Password> 
SET_DO1 

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GetIO<Password> 
CFG_UART1 
CFG_DID 
FORCE_MS<Password> 
CFG_GPRMCOUT 
restart:<Password> 

11. Basic trouble shooting problem device doesn’t work


11.1 Trouble shooting steps
1. Check Vehicle Battery voltage, if less than 9 volts or over 32 volts, replace vehicle battery or
get the vehicle electrical system rectified
2. Check for Power Connection (both +ve and -ve) and if loose or disconnected, reconnect
3. Check FUSE and if blown off, replace it with 5 A Blade Fuse
4. Check FUSE Holder and if it is loose and/or broken replace the cable

If GPS LED is OFF:


1. Check if the vehicle is parked in a covered area and move the vehicle to an open area
2. Check the location of device installation in the vehicle and follow instructions in this manual
to correct it
3. Check if there is any metal above the device and if yes, change the location of the vehicle
where there is no metal surrounding the device.
4. Check if any metal or item kept on the device and clear the same

If Processor LED is OFF:


1. Contact aQuiLa Track Customer Care

If GSM LED is OFF:


1. Remove SIM card from the device and check in a mobile for SIM registration.

12. Device installation

It is highly recommended that installation of TS101 advanced device and its accessories must be
done by a trained technician only.

Handle the device with care and do not place any heavyweights on the device. There is a Li-ion
battery inside.

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It is recommended that the TS101 advanced device not be installed in the places prone to water and
rain. Remove TS101 advanced device during servicing to avoid accidental water splash and high
voltages.

12.1 Installation Steps:


1) Open the Box and check for contents as specified on the box
2) Take the SIM card that you have purchased from a mobile operator
3) Insert SIM card in any Mobile Phone to check, SIM card for Registration, Activation and GPRS
connectivity
4) If all parameters are found working, insert the SIM card in the holder as shown in the picture
below in this document.
5) Switch ON internal Device Battery
6) Connect device to vehicle battery/ continuous power source in the vehicle as explained below
in this document
7) Keep the vehicle in an Open area
8) Check for processor status
a.) A healthy Processor is indicated by an LED (RED) on the front panel of the device that will
blink at every 4 seconds
b.) If the Processor is not working nor has a problem, this LED will be steadily ON
9) Check for GPS Fix:
a.) The GPS LED (Blue Colour) does not blink till the device gets the good GPS Fix
b.) Once the device gets GPS fix, the GPS LED starts to blink at every second.
10) Check for GSM/GPRS Connectivity:
a.) Wait for 2 – 3 minutes after connecting the device to the vehicle battery to get the SIM
registered to the Operator Network.
b.) While the device is getting registered to the Mobile Operator network, the GSM LED (Green)
will blink frequently
c.) Once the device is connected to the GSM service provider network the GSM LED (Green) will
start to blink at every 4 seconds.
11) 5 – 10 minutes after connecting the device to the vehicle battery, all the 3 LEDs start to blink
indicating that the device is communicating with the configure server

12.2 Power Connection – Commercial Vehicles

1. Remove the Ignition Key

2. Run Red (+ve) and Black (-ve) wires from the battery till the location of the device placement.
Ensure that the wiring is done firmly and neatly without any hanging or sagging of wires. Use
self-adhesive cable Tie mounts and cable ties to do the wiring.

3. Connect Red wire of TS101 advanced device power cable (Long Cable) to the +ve (Red) cable
drawn from the vehicle battery and ensure that the connection is firm.

4. Connect the Black wire of the TS101 Advanced device power cable (Long Cable) to the (-ve)
Black wire drawn from the vehicle battery and ensure that connection is firm.

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5. Check if the dash board is made of Metal or Plastic/ Fiber

6. If the dash board is made of metal, install the device outside the dash board only

7. If the dash board is made of Fiber or Plastic, Device can be installed inside the dash board

12.3 Power Connection – Personal Vehicles

1. Remove the Ignition Key

2. Identify the power line +ve cable coming from the battery to the ignition switch by measuring
the voltage between each of the wire coming in to the ignition switch assembly.

3. See if the metal conductor in the Connect or wire connection point at the ignition switch is
accessible; else remove the skin from each of the wire.

4. Firmly hold the (+ve) Red probe of the multimeter to the wire conductor and (-ve) Black probe
of the multimeter to the GND point (- ve terminal of the vehicle battery or any screw / bolt
directly connected to metal body of the vehicle).

5. Voltage at the (+ve) wire of the (Incoming supply line) ignition should be matching to the
battery voltage of the vehicle

6. Check the voltage at the Ignition input point at

 Voltage OFF condition


 Vehicle Ignition ON condition
 Vehicle Engine start condition
 Maximum acceleration at Neutral/Stationary

In any condition, the voltage should not exceed 32V. Please do not install the device in the
vehicle if the voltage is beyond 32V

7. Connect Red wire of the TS101 Advanced device power cable to the + ve (Red) cable at the
vehicle ignition input by removing the small portion of the PVC skin at least 2-Inch away from
the ignition switch (If already removed the skin for testing the voltage, use the same)

8. Connect the Black wire of the TS101 advanced device power cable to the GND by connecting
the wire to the –ve terminal of the vehicle battery or to the point where GND wire of any of the
other accessories of the vehicle is connected and ensure that the connection is very Firm/Tight.

9. For all vehicles other than cars and SUVs, it is highly recommended to connect the +ve and –
ve of the device directly to the vehicle battery.

12.4 Connection to Ignition Output in the Vehicle

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1.Take each wire other than the +ve wire connecting the ignition switch assembly and look for a
metal conductor/ connector pin of the wire at the switch end, if not found remove a small
portion of the PVC skin at least 2 inch away from the switch end .

2. Keep the Ignition Switch in OFF position and follow the switch below

3. Firmly hold the Red probe of the multimeter at the skinned portion of each of the wire one-
by-one and black probe of the multimeter to the GND (- ve terminal of the vehicle battery or any
screw /Bolt directly connected to metal body of the vehicle) and measure the voltage. The
voltage must be ZERO when the Ignition is in OFF position.

4. Keep the ignition switch in accessories position and follow the step below.

5. Firmly hold the Red probe of the multimeter at the skinned portion of each of the wire one-
by-one and black probe of the multimeter to the GND (- ve terminal of the vehicle battery or any
screw /Bolt directly connected to metal body of the vehicle) and measure the voltage. The
voltage must be equal to the battery voltage when the ignition is in accessories position at least
one wire shows ZERO voltage when the ignition is in accessories position.

6. Keep the Ignition switch in ON position and follow the steps below

7. Take the wires that showed ZERO volts when the ignition at accessories position, firmly hold
the Red probe of the multimeter at the skinned portion of the wire and Black probe of the
multimeter to the GND ( -ve terminal of the vehicle battery or any screw/ bolt directly
connected to metal body of the vehicle) and measure the voltage. The voltage must be equal to
the battery voltage when the Ignition is in ON position. Connect the GREEN wire of device wire
cable to that wire it shows ZERO when the ignition switch is at accessories and showed BATTERY
VOLTAGE when the Ignition is at ON position.

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iTriangle Infotech Pvt Ltd

12.5 Device Placement in Vehicles:


Device placement location in Car & Heavy vehicles

13. FAQ (Frequently Asked Question)

1. What is GPS Tracking?


Our device uses the Global Positioning System to determine the precise location of a vehicle
or other asset to which it is attached. The position is recorded at regular intervals and is
transmitted to a central database using a cellular (GPRS) modem embedded in the unit. This

Note: Engineering Documents highly Confidential this is only for internal operation. Page 20 of 21
iTriangle Infotech Pvt Ltd

allows the location to be displayed on a map in the real-time or over a span of time in
control centre.

2. What are GPS tracking alerts


GPS tracking alerts are unique limits that a customer can set up for their tracked vehicle.
When the limit is broken, an SMS is sent to the customer by admin numbers which is pre-
assigned internally in the configuration. If a speed limit, for example is broken, the customer
will be notified. Depending on which GPS tracking system or service plan the customer
chooses, they will be alerted to these types of occurrence

3. How do I contact customer support?


Customer support can be reached via email: [email protected] or +91- 9739008344

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