2011 - 4 - 1 CE Confidential

CS

SERVICE MANUAL
M400 Series(M400 / M401 / M402 / M403)

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 M400 Series(M400/401/402/403) MFP
FIELD SERVICE MANUAL

Specifications
Main Body
Duplex Unit(H type)
Option
Paper Feed Unit
Installation
Installing Conditions
Environments
Installation
Unpacking and Checking Components
Option tray
Image Cartridge
Maintenance
Preventive Maintenance
User Replaceable Items
Other maintenance items
Detailed Description
IMAGE PROCESS
Electrification
Exposure
Development
Transfer
Cleaning
Printer Overview
Printer Components
Paper Path

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 Electrical Components
Drive Chain
Main Driving Gear Units
Laser Unit
Structure and Optical System Path
AIO Cartridge
Overview
Drum Cartridge Components
Toner Cartridge Components
Drum Cartridge Drive
Toner Cartridge Drive
Drum Cartridge Applied Voltage
Toner Cartridge Applied Voltage
Toner Cartridge and Drum Unit Replacement
Paper Feed
Overview
Main Tray Components and Feeding and Isolating Mechanism
Main Body’s Pickup Part Components and Driving Mechanism
Main Paper Feeder Drive
MPT(Multipurpose Tray)
Duplex Unit Components
Duplex Unit Drive
Registration Unit
Image Fusing
Overview
Delivery Unit
Overview
Delivery Unit Components
Delivery Unit Drive
Understanding Control Panel
Overview
Flatbed Scanner
Overview
Scan Cover ASSY Components
CIS ASSY Components
Drive ASSY Components

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 Scan Frame ASSY Components
CIS Drive
Optical System
ADF (Auto Document Feeder)
Overview
ADF’s Top Cover ASSY Components
Pick Up ASSY Components
Tray ASSY Components
Motor ASSY Components
Top Guide ASSY Components
A3 ASSY Components
Front Part Overview
System Card Components and Main Functions
User Interface Controller Card (UICC) Components and Main Functions
FAX Components and Main Functions
LVPS Components and Main Functions
HVPS Components and Main Functions
Replacement and Adjustment
Before Starting
Exterior Cover
Rear Door and Cover
Left Cover
Right Cover
Front Door
Upper Cover
Paper Delivery Cover
Laser Optics
Laser Unit Removal
Main Driving Motor
Main Driving Gear Unit
Main Driving Gear Unit Removal
Drum and Development Unit
Removing Image Cartridge from the Main Body
Separating Drum Unit and Development unit
Transfer Roller
Fusing Unit

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 Fusing Unit Removal
Fusing Lamp
Thermostat and Fuse
Cooling Fan
Paper Feed
Separating Main Feed Roller
Paper Detection Sensor
Manual Paper Tray (MPT)
MPT’s Bottom Body A’ssy Friction Pad Replacement
MPT Paper Detection Sensor Removal
Pick Roll’s Top Body A’ssy Removal
Option tray Unit Cover Removal
Option tray Pickup Roller Removal
Option tray Feeding Roller Removal
Registration Guide A’ssy
Registration Roller Removal
Paper Delivery Unit
Duplex Unit
Duplex Unit Removal
Front Part
Main Board
PDU
ADF Exterior Cover
ADF Front Cover
ADF Rear Cover
ADF Top Cover
ADF Unit
ADF Pick up Assembly
ADF Isolation Pad
ADF Idle Guide
ADF Pressure Plate
ADF’s Document Tray Assembly
ADF Assembly Removal
ADF Top Guide and Motor Assembly
A3 Clutch Assembly
Scanner Flat Bed Unit

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 Scanner Flat Bed Assembly Removal
Scanner Unit
Left Scanner Cover
Right Scanner Cover
Rear Scanner Cover
Control Panel
Scan Cover Assembly
CIS Assembly
Scanner Drive Assembly
Troubleshooting
Error Messages and Error Codes
Service Error Code
User Interactive Messages and Paper Jam Message
Paper Jam
Service Menu
Diagnosis Menu
Diagnosis Mode
Optional Tray S/W Upgrade (Download)

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 Specifications

Main Body
Main Body Components

1. Basic Components: Tray 1 (250 sheets) + Multipurpose Tray (50 sheets)

2. Basic Components + 2 Option trays (250 sheets) + Multipurpose Tray (50 sheets)

ADF Scanner 250 Tray

1.Scan Speed: B&W 25PPM 1. Type: Color CIS 1. Capacity: 250 sheets/75gsm
Color 8.3PPM 2. Scan Speed: B&W 0.6ms/line 60~120gsm
2. Size: A5-Legal Color 1.8ms/line 2. Media Size: Max-Legal, Min-
3. ADF Capacity: 35 sheets 3. Size: Max. A4(LT) A5
3. Paper Type: Plain Paper

Printer Engine Duplex Unit (30/35 PPM)

1.Print Speed: 24/34/38 ppm 1. Operation: Easy Paper Jam
2. Output Capacity: 150 sheets Removal
3.Resolution: 600x600dpi 2. Deskew : Active deskew
4.Noise: under 53dB(A) system
5.Enclosed Cartridge: 2.5K 3. 16spm
6.Drum Cartridge: 34K
7.A/M Toner Cartridge: 8K

MPT Machine Size Electric

1. Capacity: 50 sheets/80gsm Size: WxDxH=16.3”x14.8”x13.9” 1. 24PPM, Low Cost GDI SOC
2. Media Weight: 60-163gsm Printer Height=8.1” 2. 34/38PPM, PCL/PS, Network
3. Media Type: Plain Paper, Paper Stack H = 2.3” 3. Low cost LVPS/HVPS
Transparency, Envelope, Scanner Height = 1.04” 4. LCD Display
Label, Cover/Card Stock ADF Height = 2.44” 5. Modem 33.6Kbps
4. Size: 3”x5”(Min.)
8.5”x14.0”(Max.)

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 Specifications

Category L model(M400) LF model(M401) MF model(M402) HF model(M403)

Print Speed (Letter) 24ppm 34ppm 38ppm
First Print Speed Under 10 seconds
Resolution (dpi) 600X600(enhanced 1200)
Tray Capacity 250 sheets
Paper Size A5 ~ Legal
Multipurpose Tray 50 sheets
Capacity
Output Capacity 150 sheets
ADF Presence and X O (35 sheets)
Capacity
Option 250 sheets Tray 250 sheets Tray, Wi-FI
Memory 128MB 256MB(Exp. Max.))
Duplex Unit
LCD Display Mono, 2 line 16 chars 2.1" Monochrome Graphic LCD (128x32
Pixels)
Interface Port 1 USB 1 USB, Network, Ethernet
Emulation GDI PCL, PS, Network
Operating System Windows XP(32/64bit), Windows Server 2003(32/64bit), Windows Vista(32/64bit),
Windows Server 2008(32/64bit), Windows 7(32/64bit), Linux, MAX OS 10.4 and later
Image Cartridge 2.5K(enclose), 2.5K/5K/8K(A/M) 2.5K(enclose), 2.5K/5K/8K(A/M)
Weight 12.2 kg 13.5 kg 14.7 kg
Dimension 16.3” X 14.8” X 16.3” X 14.8” X 13.9”
(W X D X H) 12.3”

Paper Specification

Feeder By paper type Paper Size

Main Feeder 250 sheets of plain papers, 50 labels, 50 A4, A5, JIS B5, Folio, Letter, Legal,
sheets of thick papers Executive, Statement
Option tray 250 sheets of plain papers A4, A5, JIS B5, Folio, Letter, Legal
Multipurpose Tray 50 sheets of plain papers, 5 envelops, 15 Min. 76.2 X 127mm(3 X 5 inch)
labels, 5 postcards, 50 sheets of Legal Max. 216 X 355.6mm(8.5 X 14 inch)
size papers
2 Side Print 60 ~ 90 gsm of plain papers A4, Letter
(16 ~ 24 lb)
ADF Tray 35 sheets of plain papers A4, A5, JIS B5, Folio, Letter, Legal,
Executive, Statement

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 Duplex Unit (H type)

Duplex Unit Components

Base Body

Upper Body
Front Body

Duplex Unit Specification

Category Description
Paper Weight 75g/㎡(20 lb), 60~90 g/㎡(16~24 lb)
Paper Size Paper (A4 & Letter),
210~215.9 mm X 279.4~355.6 mm (W X L)
Sort Method Left Alignment
Operation Method Main operation and gear link operation
Paper Method Peek-a-boo method
Paper skew size x=0.015mm, y=0.01mm
Basic Mount 34 ppm/ 38ppm (M402/M403)
* Can be opened easily with a button in from ⇒ easy to remove jams

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 Option
Paper Feed Unit

Feeder Components

Pickup & Feed Roll Assy

1.Pickup Roll Assy
Tray -D-Roller, 2 Idler
1.Friction Pad assy
2.Center Alignment System -2 segment gear clutch assy
3. Rising Base Pin (1) + Rising Sprint (2EA) -DC solenoid (1)
4. 2 Step-End Fence 2.Feed Roll Assy
5. Tray Beam Detect Session -Rubber(EPDM)+TU
-Backup Roller (POM, 2), PAN Spring

Frame & Exterior

1. Frame 2mold parts-1 Press part
2. Exterior 6mold parts Drive
3. Printer and AIO’s Up/Down Installation 1. Stepping Motor
4. Dimension: 389(w)x377(D)X103(h) -PM type, 1-2 Phase, 375’ step angle
2. Use train of gears

Feeder Specification

Category Description
Function Increase Tray’s capacity
Speed 24ppm(M401) ~ 38ppm(M403)
Feeder Capacity 250 sheets (75gsm xerographic paper)
Supporting Papers Min. A5 ~ max. Legal(xerographic or business paper)
(N/A: Envelops, universal, postcards, OHP, labels, etc.)
Paper Weight 16 ~ 28 lb(65 ~ 105gsm) paper
Dimension (H/W/D) 103 / 389 / 377mm
Weight Appx. 3.5kg

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 Installation
Installing Conditions
Environments

The printer must be installed at following places.

 Good ventilation and flat surface
 No obstacles within 8cm from printer’s right side for cooling fan to operate properly
 No direct sunlight exposure and dustless and clean place
 No direct cold or warm air blown from air conditioner or heater
 Printer operating temperature: 15.6°C ~ 32.2°C (shipping and storage: -40.0°C ~ 60.0°C)

Installation
Unpacking and Checking Components

Unpacking

1. Take the printer and all components from the box.

2. Remove tapes in and on the printer.
3. Check the printer and included components.

Included components

No Item No. Item Qty. Remarks

1 - Basic Tray 1 250 sheets
2 MM1A0556 AC power cord 1 110V
3 L0025703 USB cable 1
4 M0124133(M402/M403) Quick installation manual 1
5 M0124112(M401) Driver CD & User Manual 1
M0124132(M402,M403)
6. M0124123 Paperport Utility CD 1

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 2. Power cord

3. USB cable

4. Quick installation manual

5. Driver CD / 6. Paperport utility CD

1. Tray (basic 250 sheets), Cartridge (wrapped

and enclosed in the printer)

Option tray

Installation

Please proceed with the followings before installing the option tray after the printer
installation.
 Turn the printer’s power off
 Remove the power cord from the printer and remove all cables on the backside

1. Remove all wrappings and tapes on the feeder.

2. Pull the feeding unit out from the feeder.

3. Hold both edges of support and place it on the printer placing location.
4. Re-install the feeder. Push it in until it completely attaches.

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 5. Hold both handles on the bottom sides and lift it up and place it on the placing location. Match the tab,
narrow hole and connector on the top of the feeder exactly with printer’s bottom.
Place it on the feeder and check if it is accurately on the feeder.

Connector Handle

Tab

Hole

You must turn the printer’s power off before installing or removing option tray.

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 Image Cartridge

Installation

1. Open the top front cover.

2. Hold the cartridge handle and pull it out while lifting it up toward outside.

Cartridge handle

3. Remove the cartridge wrapping.

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 Do not touch the cartridge’s bottom drum with bare hands.

4. Hold cartridge handles and shake it lightly to spread toner evenly.

5. Hold cartridge handles and place the both cartridge hooks with the printer holes.
6. Push the cartridge in until it clicks and locks.

7. Close the front cover. Check if both ends of cover clicked and locked.

Check if multipurpose tray’s cover is closed when closing the front cover. If the front cover is closed while
multipurpose tray’s cover is open, it can cause paper jam and malfunction.

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 Maintenance

Preventive Maintenance
User Replaceable Items

Items Life Cycle

Toner Cartridge Enclosed:2.5K (M401/M402/M403)
AM : 2.5K/5K/8K (M401/M402/M403)
Drum Unit 34K

Conditions:
1. Above life Cycle was measured by A4 and 5% chart as base
2. Standard temperature and humidity conditions
3. Life Cycle may vary per ambient conditions and printing conditions

Other maintenance items

This product(MFP) does not require additional maintenance items. However, some items need to be
replaced periodically to guarantee it’s function.
1. Fusing unit: 100,000 sheets
2. Pick up roll tray: 80,000 sheets
3. Separation pad multipurpose tray: 30,000 sheets
4. Separation pad tray: 80,000 sheets
5. Transfer roller: 50,000 sheets
6. ADF separation pad: 30,000 sheets

The maximum monthly duty cycle of this product (MFP) is 50,000 sheets.

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 Detailed Description

IMAGE PROCESS
Electrification

Voltage of -1650V is applied to electrification roller from HVPS and the drum surface gets electrification
of 1100V.

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 Exposure

Laser scanning is performed to the image printing area and the surface electric potential of scanned
area drops to about -300V to form ‘Latent Image’.

Development

Images are formed on the drum surface by attaching the electrification toner with about -600V via
development roller and Doctor blade on the latent image area formed by laser from exposure stage.

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 Transfer

Images are formed by tonner transfer on the drum surface from the Development stage and when paper
passes, about over +2000V electric potential applied transfer roller pulls the image forming toner
particles on drum surface to form unsettled images on the paper.

Cleaning

Remaining toner on the drum surface after transferred to paper gets trimmed by cleaning blade before
getting into electrification roller and gets collected in the used toner collecting space.

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 Printer Overview
Printer Components

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 1. Badge Roller 12. Multipurpose Tray Feed Roller
2. LSU 13. Multipurpose Tray Friction Pad
3. Polygon Mirror Motor 14. Tray 1 Feed Roller
4. Cleaning Blade 15. Tray 1 Friction Pad
5. Electrification Roller 16. Tray 1 Base Plate
6. OPC Drum 17. Registration Dam
7. Development roller 18. Registration Roller
8. Doctor Blade 19. Transfer Roller
9. Add Roller 20. Fusing Hot Roller
10. Paddle Roller 21. Pressurize Roller
11. Mid Roller

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 Paper Path

1. Print bin
2. Bypass Tray
3. Main Feeder
4.Optional Feed Unit
5. Duplex Unit

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 Electrical Components

Symbol Name Function

Motor
M1 Main Operates main body
M2 Polygon mirror Rotates polygon mirror motor
M3 Exhaust fan Cools the heat around Fusing unit.
Switch
SW1 Supplies power to the machine If this is turned off, no
Power power will be supplied to the machine
(Located on the bottom right on the back of the machine)
SW2 Detects opening of front cover and isolates +3.3VLD and
Front Cover
+24V dc power line.
Sensor

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 Symbol Name Function
S1 Paper feed When printing, detects paper entrance and allows images
to be formed on OPC drum. Detects misfeed/paper jam
S2 Feeder Empty When there’s no paper on the tray, it is notified to CPU.
S3 Bypass tray Empty When there’s no paper on the bypass tray, it is notified to
CPU.
S4 Paper Feed Detects paper jam

Symbol Name Function

PCBs
PCB1 System Directly and indirectly controls all applications via other
control boards.
PCB2 PDU (Power supply unit) Supplies AC power to Fusing lamp and optical heater and
DC power to the system.
Solenoid
SOL1 Tray feeding Controls Tray’s feeder roller operation
SOL2 Bypass tray feeding Controls paper bypass tray’s feeder roller operation
SOL3 Duplex Unit Controls Duplex Unit’s operation
Lamp
L1 Fusing Lamp Applies heat to Hot Roller.
Others
Thermostat When Fusing unit is overheated, the Fusing Lamp circuit
TS1 gets opened
(Located on top of Fusing Hot roller)
Thermistor Detects temperature of Hot roller.
TH1 (Located on top of Fusing Hot roller)

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 Drive Chain

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 1. Main Motor
2. Tray Feed Solenoid
3. Bypass Tray feeding solenoid

Main Driving Gear Units

Main Driving Gear Unit Components

The machine has one main motor and the rotation of this motor is delivered to the train of gears
composed with various gears to operate developer/drum, bypass tray, Fusing unit, duplex unit,
Registration roller and pickup roller.

Operate Fusing Unit

Operate Developer

Operate Multipurpose Tray Operate Duplex unit

Bridge Roller

Operate Drum
Operate Pickup Roller

Operate Registration Roller

Installing/Removing Image Cartridge

1. Opening Front Cover

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 When machine’s front door is opened, the link connected to the front door moves to the position 1. The
guide lever rotates as 2 by moving link and pulls coupler to 3 direction on the rail to disconnect from
image cartridge.

2, Closing Front Cover

When closing the front door, the link connected to the front door moves to the position 1 and the
connected guide lever rotates to 2 direction. When the guide lever rotates and goes down on the rail, the
coupler returns to 3 direction by spring and connects with image cartridge.

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 Removing Fusing Unit Paper Jam

1. Removing paper on the back of Fusing unit

Remove Remove
paper paper

The gear link gets pushed back and disconnects gear connection and allows it to remove jammed paper.

2. Removing paper on the front of Fusing unit

Front door open

Remove
paper

When front door is opened, gears are disconnected by the link connected with front door and allow it to
remove paper easily.

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 Laser Unit

Structure and Optical System Path

< L/LF MODEL>

A : Laser Diode Unit F : Synchro Reflection Mirror

B : Collimator Lens Unit G : Synchro Detect Lens
C : Cylindrical Lens H : Synchro Detect Sensor
D : Polygon Mirror Motor J : #2 F-theta lens
E : #1 F-theta lens K : Reflection Mirror

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 <MF/HF MODEL>

A : Laser Diode Unit F : Synchro Reflection Mirror

B : Collimator Lens Unit G : Synchro Detect Sensor
C : Cylindrical Lens H : #2 F-theta lens
D : Polygon Mirror Motor I : Reflection Mirror
E : #1 F-theta lens J : OPC Drum

Laser Diode Unit: Generates laser beam

Collimator lens: Converts dispersed laser beams to straight beam
Cylindrical Lens: Directs laser to one point
Polygon Motor: Alters laser’s direction to main direction
#1 & #2 F-theta lenses: Alters laser angle to be scanned equally on drum surface
Reflection Mirror: Alters laser’s direction
Synchro Detect Sensor: Determines the scan starting position

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 AIO Cartridge
Overview

Drum Cartridge
Toner Cartridge

Image cartridge is composed with drum cartridge and toner cartridge as above figure and it can be
separated.
Drum’s life Cycle is 34K with 5% chart as base and toner cartridge of enclosed one is 2.5K for
M401/M402/M403, and for AM is all 2.5K/5K/8.5k.

Drum cartridge does not have a separate chip, but toner cartridge has a separate information chip to
store toner counter and manufacturer information and the machine refers to the information on the
chip to determine toner replacing period and auto toner counter reset.

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 Drum Cartridge Components

Electrification Roller(φ12)

Used Toner bottle

Drum cartridge has drum, electrification roller and cleaning blade along with used toner bottle.

Toner Cartridge Components

Development Roller

Toner cartridge is composed with development roller, add roller and doctor blade as above figure and
has a paddle roller carrying toner to add roller.
Doctor blade allows toner supplied to development roller surface by add roller to be applied equally on
the development roller.

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 Drum Cartridge Drive

Drum cartridge’s drum rotates by delivering the motor’s driving force generated by the rotation of main
motor (A) to drum (C) via drum driving gear (B).

Toner Cartridge Drive

The driving force of main motor (A) is delivered to development coupler driving gear (B) via serial train of
gears attached on the left frame of the machine to rotate the coupler rod (C) and this allows the driving
force of main motor to be finally delivered to Idle coupler gear (D) on toner cartridge. With the driving
force delivered Idle coupler gear’s rotation, the attached development roller, Add roller and Paddle
roller get rotated.

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 Drum Cartridge’s Applied Voltage

Electrification voltage of -1650V is applied to the electrification roller (I) contacting Drum (C).
The charged voltage is applied to the cleaning blade BKT (F) via electrification voltage applied spring (D)
and electrification voltage applied plate (E), and this applied voltage is delivered to electrification roller
again via electrification roller spring (G) and conductive roller bushing (H). Drum surface gets charged
with about -1100V with this electrification voltage.
Also, -200V of core voltage is applied to drum and this voltage is delivered to drum surface via drum
voltage applied spring (A) and Drum shaft (B) from HVPS. This core voltage is applied to give more
smooth image on half-tone images and somewhat prevents dual image occurrences due to remaining
toner without a separate per-transfer lamp.

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 Toner Cartridge’s Applied Voltage

Three types of voltages are applied to a toner cartridge. The necessary voltage is applied to
development roller via develop voltage applied spring (A) and development roller plate (D), and to add
roller via add voltage applied spring (B) and add roller plate (E), and to doctor blade via DB voltage
applied spring (C) and DB plate (F).

Toner Cartridge and Drum Unit Replacement

Drum Unit

Drum unit has a life Cycle of A4 with 5% chart as base and the machine displays “DRUM CARTRIDGE
CHANGE” message to notify the user to replace the drum unit when it exceeds 34,000 sheets by
calculating LSU dot count or drum rotation, but it still can print even if it is not replaced with a new drum
unit. But the image quality cannot be guaranteed.
As like the toner cartridge, the drum unit has a chip installed to record model information, sheet usage
for enclosed or AM drum unit and recycle information.

Toner Cartridge

As like the drum unit, the toner calculates LSU dot count or drum rotation with A4 with 5% chart as base
and when 2.2K sheets 2.5K toner and 4.5K/7.5K sheets for 5K/8K toner are reached, the Toner Low
message is notified to the user to replace it.

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 When this message appears, printing can continue, but for 2.5K, the Toner END occurs with 5% chart as
base to have no more printouts and it needs to be replaced with a new toner cartridge. And also, toners
for 2.5K/5K/8K will have Toner END occurrences when continue to make printouts after Toner Low to
unable to use.

Paper Feed
Overview

The printer is installed with a 250 sheets of A4/LT cassette Tray with 75gsm as base and a bypass tray as
the base and 250 sheets feeding unit can be added optionally.
A friction pad method is used as paper separating method for main tray and a paper detecting sensor is
mounted to determine paper presence, but a separate auto paper size detecting sensor is not installed,
which allows the printer to detect the paper size by on-off timing of Registration sensor.
When loading papers to main tray, adjust the side fences and rear fence to not to have gaps in the
cassette.
For thick papers (28lb, 105g/m2) and special papers, there is a load limit line indication.

Main Tray Components and Feeding and Isolating Mechanism

Main Tray is composed with the following 6 components and rolls of each component are as the
followings.
1) Base Plate: It is in the cassette tray loading papers and applies appropriate pressure between
roller and paper by picking the paper loaded in the tray with main body’s pickup roller.
2) Left and Right Side Fences: Aligns the loaded papers to its size.
3) Rear Fence: Aligns the rear side of loaded papers to its size.
Move the rear fence lever to adjust.
4) Rear Fence Expanding Lever: Use it to expand the rear fence when loading legal papers.
5) Isolation Friction Pad Assy: Isolates the papers fed from the tray one by one
6) Base Plate Pad: It holds the bottom paper to allow papers not to be fed more than 2 when
there’s small amount of papers in the tray.

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 Isolation Friction Pad
Left Side Fence

Base Plate

Rear Fence
Base Plate Pad Expanding Lever

Rear Fence

Right Side Fence

Main Body’s Pickup Part Components and Driving Mechanism

Main Tray is composed with the following 6 components and rolls of each component are as the
followings.
1) Pickup Roller: It picks the paper up by using tray’s feeding pressure.
2) Pickup roller Idler: It is at the both sides of pickup roller to reduce resistances from paper transfer
and contacts with feeder friction pad on pickup stand-by mode.
3) Pickup Shaft: It delivers the operation from segment gear to the pickup roller.
4) Pickup Roller Bushing: It holds the pickup roller’s position from both ends of pickup roller.
5) Pickup Solenoid: Pickup solenoid operates per feed timing to connect operation with pickup roller.
6) Segment Gear Assy: Some gear teeth are missing to disconnect the operation of main operation
and pickup roller’s operation at Pickup roller’s Home-Position.

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 Segment Gear Assy

Main Motor

Pickup Shaft

Pickup Roller

Pickup Solenoid

Pickup Roller Idler

Pickup Roller Bushing

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 Main Paper Feeder Drive

Driving Gear

Segment Gear

Solenoid

Friction Pad

Base Plate Pad

When cassette tray is opened and paper is loaded and the tray is closed, the base plate gets unlocked to
lift the papers toward pickup roller (D-roller) and enables feeding stand-by status. When feeding signal
is sent from the machine, solenoid is operated and segment gear gets unlocked to rotate pickup roller to
picks up the paper on top in the tray to the machine.
At here, the paper fed by the feeding pressure between pickup roller and base plate is fed one by one
with the friction from the friction pad.
Paper is fed to return roller when pickup roller rotates once and the paper after that goes through return
roller and Registration roller for feeding.
When the pickup roller rotated once due to paper or other feeding condition, but paper was not fed to
return roller, the pickup roller rotates once more to pick up paper.
When all loaded papers were used, the paper detecting sensor detects it and indicates that all papers
have been used.

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 Side Fence/Rear Fence Operation

Left Side Fence Lever

Plain Paper Load Limit

Special Paper Load Limit

(Thick papers, Labels)

Hold right side fence lever and right side fence to move the side fence. Load papers up to the paper load
limit on the side fence. Especially, the preprinted papers can be categorized as special papers due to
paper’s curls.

Hold rear fence lever to move the rear fence. Especially, for Legal papers, the rear fence need to be
expanded and for such case, expand the rear fence expand lever to Legal size. When loading A5~A4
papers, reset the expand lever and move the expanded rear fence walls to inside.

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 No Paper Detection

End Detection Flag

Base Plate Slit

When all the papers loaded in the cassette tray were used, the paper detect sensor flag drops on to the
base plate’s slit and light from the sensor flag gets blocked to alter the sensor’s output value. The printer
detects paper presence with this sensor’s output value.

Paper Jam Detection

When input sensor was not turned on within a certain time after one pickup roller rotation, the pickup
roller rotates once more. After 2 pickup roller rotation and paper cannot turn the input sensor on, the
machine determines it as paper jam or miss-feed and it is notified to the user.
Also, the machine does not have an automatic paper size detection sensor and it detects paper size with
Registration sensor’s on-off timing on feeding and when this detected paper size does not match with
the paper size set from PC, paper jam will occur as well.

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 Paper Size Detection

As M400 does not have size detection sensor, user need to configure it from driver.

MPT(Multipurpose Tray)

Overview

A MPT with A4/LT 50 sheets of 75gsm base is installed on the printer as default.
A friction pad method is used as paper separating method for MPT as like main tray and a paper
detecting sensor is mounted to determine paper presence, but a separate auto paper size detecting
sensor is not installed, which allows the printer to detect the paper size by on-off timing of Registration
sensor.
When loading papers to MPT, expand the extension all the way and adjust side fences to the paper size
to have no gaps.
Paper load limit lines are marked separately for postcards, envelops, labels and other special papers.

MPT Components

MPT Pickup Roller

MPT Base Plate

MPT Cam

MPT Extension

MPT Side Fence MPT Cover

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 MPT is composed with the following 6 components and rolls of each component are as the followings.
1) MPT A’ssy: Composed with MPT cover, base plate and extension.
2) MPT Cam: Links with the MPT pickup roller and pickup roller
3) Lower Body and Upper Guide: Act a guide on paper feeding
4) Solenoid and Segment Gear A’ssy: Delivers or isolates power to MPT pickup roller
5) Friction Pad: Prevent multiple paper feeding
6) Paper Load Detect Sensor: Detects paper presence in the tray

MPT Drive

Side Fence

Base Plate Spring

Segment Gear

MPT Cam
Solenoid

Base Plate (Tray)

Pickup Roller

Isolation Pad

MPT can load 50 sheets of plain paper, and when MPT is opened to load papers, the base plate goes
down by cam and isolates with pickup roller for easy paper loading.
When loading papers, pull the extension out all the way and load papers less than 50 sheets on the tray
and adjust side fences to not to have papers move around.
When feed signal is sent, solenoid gets operated to disable segment gear and delivers power from main
motor to MPT’s pickup roller. Therefore, when the cam that operates with MPT’s pickup roller rotation
rotates, the base plate rises by base plate spring to generate feeding force by contacting loaded paper
with pickup roller and allows loaded paper to be fed in orders from top by pickup roller’s rotation.

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 When the pickup roller rotates once, the segment gear works with solenoid to isolate power from main
motor and the pickup roller stops its rotation to lower MPT base plate to initial position.
The friction pad isolation method is used for paper isolation method and papers get isolated one by one
with friction pad’s resistance force and friction pad spring’s pressure.
Paper presence detect sensor is installed, so, when all papers in the tray is used, MPT detects it and
stops feeding operation.
As there is no paper size detect sensor, the user must assign the paper size from printer driver and if the
paper size assigned from driver does not match with paper loaded in the tray, a paper jam will occur.

No Paper in MPT Detection

Sensor Flag

Sensor

Torsion Spring

When papers are loaded on MPT, the sensor flag gets pressed and acknowledges paper presence and
when all loaded papers are used, the paper presence detect sensor at the bottom body ASSY returns to
initial position by torsion sprint for sensor flag to isolate the light and causing the sensor’s output value
to change. The printer detects paper presence with this sensor’s output value.

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 Paper Jam Detection

When the input sensor does not get turned on by the feeding paper tray within certain time after bypass
tray’s pickup roller rotates once, the machine operates pickup roller up to 3 times. But when input sensor
was not turned on by paper even after the 3 pickup roller operations, the machine will display miss-feed.
Also, the machine does not have an automatic paper size detection sensor and it detects paper size with
input sensor’s on-off timing on feeding and when this detected paper size does not match with the
paper size set from PC, paper jam will occur as well.

Duplex Unit Components

Base Body

Upper Body
Front Body

Duplex Unit is composed with below 3 bodies and roles of each part are as the followings.
1) Upper Body: It works as upper rib to make the papers to through smoothly as main function
and compensates skew partially by having one roller.
2) Front Body: It works as a guide to move the papers to EP frame. And supports base body with a
fixture using spring.

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 3) Base Body: It compensates skew to print the paper (regardless of A4 or letter) fed by 3 mounted
rollers in parallel.

Duplex Unit Drive

Duplex Unit is connected with main drive and gears, and papers are fed to base body with reverse
method of pick-a-boo method. The paper is re aligned to left by tilted roller in reverse area. (Regardless
of letter or A4)

Paper Jam Detection

When a paper jam occurs at reverse area of duplex unit, remove the tray first and press handles down to
disengage base body to remove paper jam in the unit.

Lift handle up to close

Press handle down to open

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 Duplex Unit Paper Path

Simplex Section Duplex Reverse Section

When printing 2 sides, the paper proceeds to printer’s simplex section first by pickup roller to print front
side. The front side printed paper passes Fusing unit and goes to delivery roller and the solenoid operates
forward/reverse bracket and the roller turns reverse allowing the paper to be transferred to Duplex Unit’s
duplex section.
The paper transferred to duplex section again passes simplex section and at here, the backside of the
paper gets printed and finally goes to bin tray through the roller.

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 Registration Unit

Registration Unit aligns the papers fed from feeder to not to have skew occurrences when printing
image to the paper.

Top Registration Guide

Registration Dam Paper Feeding Direction

Registration Unit Components

Registration Unit is composed with the following 3 components.

1) Registration driving roller
2) Top Registration guide and pressure backup roller
3) Registration dam and spring to align paper

Registration Unit Drive

When a paper is fed from main tray or bypass tray, the paper enters into Registration unit by the guide
and the paper temporarily gets stopped by Registration dam.
The feeding got suspended by Registration dam, but the paper gets transferred by pickup roller’s
rotation and at here, top part of paper gets a slight curl with this rotation and suspension and during this
operation, the paper gets aligned.
The paper with curl on the top pushes Registration dam when it gets pressure over a certain pressure
continuously and when the dam gets unlocked by it, the top of the paper get caught between
Registration driving roller and backup roller to transfer the paper into the printer.

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 Image Fusing
Overview

Fusing Unit Components

Fusing Unit and paper discharge unit are composed with following components.
1. Fuser Roller 6. Separator
2. Pressure Roller 7. Entrance Guide
3. Heater 8. Exit Guide
4. THERMOSTAT 9. Exit Sensor
5. THERMISTOR 10. IDLE Roller
11. Cleaning Roller

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 Fusing Temperature Control

160℃

The Fusing heater is turned on right after main power switch is turned on.
When there’s no output signal on main motor operation at 100˚C, 160˚C READY status is maintained.
When output signal is sent, the Fusing temperature maintains 180˚C and settles to paper.
(180˚C is default value for Plain papers)
Fusing temperature is configured differently for each paper, but the Fusing temperature can be changed
within a certain range when the user desires.

Overheat Prevention

When Fusing Roller’s temperature rises higher than 230˚C, CPU isolates Fusing Lamp’s power and
indicates an error at same time.

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 To be prepared for failure of overheat prevention by thermistor, there are thermostat and thermal cut
off installed parallel to Fusing Lamp’s general grounding cable.
Thermal cut off is a dual safety device, which is installed additionally to prevent overheat when
thermostat does not function.
Thermostat and thermal cut off get operated when Fusing temperature gets overheated to isolate
power applied to Fusing lamp and indicate an error at the same time to stop the machine operation.

Delivery Unit
Overview

The unit that transfers the papers delivered via Fusing unit lastly to get the papers to stacked on bin tray
on the top of the printer and for the models with duplex unit, it also rotates in reverse for duplex unit’s
operation.
As there is no paper full detection sensor that can prevent paper jam by having papers over a certain
height, a paper jam or paper falling may occur when there are papers over certain amount of sheets (150
sheets of base paper and standard environment).
When paper jam occurs and if paper is behind the Fusing unit, open the delivery cover and remove the
jammed paper.

Delivery Unit Components

Delivery unit is composed with the following 13 components and rolls of each component are as the
followings.
1) Delivery Frame: Other parts of delivery components are assembled and performs a role as a guide
on paper print side
2) Large Delivery Gear: Delivers power from Fusing gear to no. 3 small delivery gear.
3) Small Delivery Gear: The gear delivering rotation force lastly to the delivery shaft.
4) Forward/Reverse Bracket: The function to control delivery shaft’s rotation by moving position
with solenoid operation
5) Bracket Spring: When there’s no solenoid operation, it locates no. 4 bracket to rotate delivery
shaft to forward direction.
6) Gear Bracket: Fixates large and small delivery gears and forward/reverse bracket.
7) Bracket Fusing screw
8) Delivery Shaft Support: Delivery shaft gets weight from idle roller assemble to laser cover in
lower direction and the support prevent it from dropping.

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 9) Delivery Shaft: Rubber roll and kicker are assembled and connects to rotate
10) Rubber Roller: It’s not delivery shaft built-in, but an assembly type that gives moving force to
papers by working with idle roller assembled to laser cover.
11) Kicker: It performs a function to push backside of paper to get paper discharged completely.
12) Bushing: It reduces friction force of rotation part of delivery shaft
13) Shaft Gear: It delivers rotation force to delivery shaft from small delivery gear.

Delivery Unit Drive

The papers passed through Fusing unit get transferred to paper proceeding direction by Fusing roller.
The paper fed to Fusing unit first goes through middle delivery shaft and to delivery shaft and the paper
transferred to the shaft and get discharged through Fusing roller and middle shaft that rotates by
delivery shaft. Each shaft always rotates together with main motor operation and allows paper to move.
2 and 4 rubber rollers are assembled on middle delivery shaft and delivery shaft and the rubber rollers
are paired with idle rollers. Each idle roller pressed against rubber rollers by springs to apply friction
force on papers to move.

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 Delivery Shaft

Idle Roller

Rubber Roller

Middle Delivery Shaft

Delivery Forwarding and Reversing (Duplex Unit Drive)

Main Driving Motor on main body always moves forward and the rotation force of main driving motor is
delivered to delivery shaft through delivery unit’s Fusing driving gear to rotate delivery shaft.
As Fusing driving gear always rotates forward, in order to print 2 sides by reversing delivery unit, the
forward/reverse bracket is operated by solenoid operation.
Below figure on the left shows that solenoid is turned off when rotating forward and 4 gears are
connected to rotate delivery shaft rotating forward.
The right figure shows that solenoid is turned on and 5 gears are connected to Fusing driving gear to
convert rotation in reverse.

Solenoid Operation Status

Fusing Driving Fusing Driving Gear

Gear

Forward Rotation Reverse Rotation

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 Understanding Control Panel
Overview

M401/M402/M403 control panel is composed with LCD, 27 buttons and 1 status notification LED and
lamps on 8 buttons (copy, scan, fax, dial, redial, A3/11x17, start, power key) get turned on.
M400 control panel is composed with LCD, 11 buttons and 1 status notification LED and lamps on 4
buttons (copy, scan, start, power key) get turned on.

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 Flatbed Scanner
Overview

Scan Cover ASSY

<4-in-1 Scan Cover ASSY>

Drive ASSY
Contact Image Sensor (CIS)

<3-in-1 Scan Cover ASSY>

Scan Frame ASSY

Flatbed Scanner (hereinafter called Scanner) reads images and converts them into electrical signals.
Scanner is composed with document sitting Contact Glass & supporting scan cover ASSY, CIS ASSY,
Drive ASSY and the scan frame ASSY supporting them. Also, presence of slit glass on scanner is
determined by the presence of ADF on top of scanner, which distinguishes 3-in-1 model (no slit glass)
and other scanners. OP ASSY is assembled and mounted on the front of entire ASSY.
CIS ASSY has used CIS instead of reduction optical system (CCD module) that uses lens to reduce
machine’s size, the scanner’s thickness, and was able to lower its price. CIS optical system has compact
design and low price, but the depth of field gets significantly smaller than reduction optical system,
which has a disadvantage of having unclear scan image on glass not contacting parts.

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 Scan Cover ASSY Components

Calibration Strip
Calibration Strip
Scan Frame

Scan cover ASSY is composed with entire cover supporting scan cover, document holding glass and
various double sided tapes gluing them tightly. Slit glass is added to default scan cover ASSY
components for ADF mounted models and the heights of slit glass and contact glass must be equal from
flat bed scan and get identical image quality on ADF scan Also, there should be no gaps between slit
glass and contact glass to move smoothly on CIS operation.

CIS ASSY Components

CIS Guide

CIS Spring

CIS Frame

Frame Sub

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 CIS ASSY is composed with CIS frame & CIS, spring pressing CIS to glass, side end wheel & guide
enabling ASSY to move smoothly and frame sub part that adhere with rail. If CIS ASSY is not assembled
properly, a problem may occur during CIS operation on image scanning, which can cause image quality
to decline. Also, flat bed scan skew may occur depending on how frame sub and CIS frame are
assembled and in reverse, skew adjustment is somewhat possible by adjusting assembly of two part
when skew occurs.

Drive ASSY Components

Damper

Motor Bracket

Pulley Housing Spring

Driving Gear

Motor Timing Belt

Belt Pulley

Drive ASSY is composed with motor, bracket, dampers isolating the motor vibration, one driving gear
reducing rotation, timing belt delivering driving force to CIS ASSY, belt pulley, pulley housing and spring
giving tension to timing belt. In order to eliminate noises due to resonance from certain speed on
operation, move the resonance section by adjusting timing belt’s spring and CIS spring tension to adjust
entire system’s tension.

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 Scan Frame ASSY Components

Drive ASSY
Side USB Port Photo-sensor
Mount Position Mount Position

Flat Cable

Scan frame ASSY supports each above ASSY and also flat cable from CIS, USB port, harness connecting
with photo-sensor and OP harness are placed.

CIS Drive

Photo-sensor Operation
Rib (Home Position) Timing Belt

Photo-sensor

CIS Transfer
Direction
Driving Gear

Motor

CIS operation is required for ADF scan or flat bed scan. When the motor rotates, timing belt moves by
torque and rotation via gears through gear pulley connected with driving gear. Timing belt is connected
to CIS frame and position of CIS is adjusted with timing belt’s movement. Home position of CIS is
defined by a certain part of CIS frame reacting photo-sensor and transfers a certain distance from this
home position to move CIS to ADF scan position or perform flat bed scan.

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 Optical System

Illuminator Scanning Point

Sensor

Reduction optical system through lens composes optical system composed with various mirrors &
lenses, illuminator and imaging system to implement conjugate field of configured lens in a space. In
comparison, CIS is composed as one part with lens, imaging system (imaging sensor) and illuminator.
Also, in comparison to forming the reduced image information read from one line of main scanning
direction on scanning sensor, CIS forms images on serial sensors of corresponding point’s images to scan.
Also, color scanner’s reduction optical system reflects white lights from illuminator to paper and scans
information of each color with image information formed on each channel with these reflections via
optical paths, but for CIS, illuminator lights each color channel to have one sensor to read the reflected
lights from document to define colors of each channel.

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 ADF (Auto Document Feeder)
Overview

ADF’s Side Fences

ADF’s Top Cover ADF’s Rear Cover

ADF’s Document Tray

ADF’s Front Cover

ADF’s Main Frame

ADF’s Top Guide

ADF’s Pressure Plate

ADF’s Left Hinge ADF’s Back Plate

ADF’s Right Hinge

ADF’s A3 Roller

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 Auto Document Feeder (hereinafter called ADF) is a device scanning documents by automatically
feeding and delivering loaded documents on tray. ADF is composed with document placing tray ASSY,
tray protecting & initial delivery handling top cover ASSY, main delivery handling top guide ASSY,
operation motor ASSY and ADF frame ASSY supporting them. Also, A3 scan handling A3 scan ASSY and
covers covering this ASSY. And there are hinges, which allows ADF to close when ADF is opened and ADF
is lifted while copying a book.

ADF’s Top Cover ASSY Components

ADF’s Top Cover

ADF’s Top Cover

Idle Roller

ADF’s Top Cover

ADF’s Top Cover Idle Shaft

Idle Spring

ADF’s top cover ASSY is mounted with idle roller that protects feeder and the start of delivery. Also,
feeding and initial paper jam on delivery can be removed by opening the top cover. The paper size
checking mark is imprinted on top of the top cover to help users for scanning and copying.

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 Pick Up ASSY Components

Pick Up Holder

Feed Roller

Pick Up Shaft

Feed Roller

Pick up ASSY is an ASSY feeding the documents set on tray by user to inside of ADF. Pick up ASSY can be
divided with pick roller, feed roller and mounting pick up holder along with pick up shaft operating them.
Life Cycle of Pick up ASSY is identical with ADF’s life Cycle. Pick up ASSY has mount and removal
functions to remove paper jam.

Tray ASSY Components

Side Fence
Pinion Gear

Isolation Pad ASSY Rear Fence

Front Fence

Document Tray

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 Tray ASSY is divided into paper setting feeder and paper feeding and isolating part. Side fences on the
paper setting tray are assembled with a pinion gear of front and rear fences to adjust these fences
equally. Feeding and isolation section is assembled with isolation pad ASSY to separate papers. This
isolation pad ASSY maintains isolation force with springs (compression).

Motor ASSY Components

Motor ASSY BKT

Pick Drive Shaft

ADF Motor

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 Motor ASSY is assembled with ADF’s Driving Gears. It is composed with motor, R1 gear, pickup gear,
delivery gear and A3 driving gear and each gear are connected with each idle gear. Also, a holder gear
ASSY is connected to a motor pinion gear to operate this driving gear. Gear exit idle forms pulley shape
to operate A3 by mounting timing belt.

Top Guide ASSY Components

ASSY Sensor

SB2 Sensor Actuator

R1 Roller

Idle Guide

SB1 Sensor Actuator

Delivery Roller
Top Guide

Pressure Plate

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 Top guide ASSY is mounted with paper transfer related rollers of R1 and delivery rollers. Tray is
composed with SB1 sensor detecting papers on document setting and SB2 sensor detecting papers on
feeding. And ASSY 1st idle guide work as a guide while moving papers to scan point is mounted.

A3 ASSY Components

A3 Timing Belt

A3 Clutch ASSY

A3 Clutch

A3 Bevel Gear

A3 Roller

A3 Guide

A3 ASSY performs A3 scanning and copying by receiving power from delivery idle gear’s pulley from
motor ASSY via timing belt. A clutch is mounted to prevent A3 malfunction on ADF feeding and use ADF
power only on A3 operation. Also, bevel gear is used as to alter rotation axis to perform A3 works.

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 Front Part Overview
System Card Components and Main Functions

Structure’s Block Diagram

Components and Basic Functions

System card is composed with above figure structure and main functions are as the followings.

 Main Functions of SOC (DC1250)

 It controls entire program flow by reading execution codes from flash memory (serial and NAND
flash).
 It controls image handling part that handles images by reading the document.
 DD2 memory controller is built in to support maximum of 128M capacity and DD2-400 speed.
 It controls various motors.
 A programmable timer for CIS Scanner I/F control is built-in.
 Pixel output control logic is configured for LSU Control.
 It performs UART communication with Control Panel to accept user input and express status.

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  It performs UART_SPI communication for fax transmission.
 It performs I2C communication with optional tray.
 USB I/F controller is built in to transmit information with PC and accessories.

Main Functions of DC_DC Converter

 Prefixed and Adjustable can be selected with 3-channel switching voltage output.
 Power sequence function implementation for SOC POR is possible.
 Output power peek current limit setting is possible.

Main Functions of Scan Image Handling

 Document Scan Speed: 1.2ms/Line (Color), 0.6ms/Line (Mono)
 Shading Correction
 Gamma Correction
 Half-tone Mode Function (Threshold, Error Diffusion)

Pin Array

1. SYSTEMCARD-SMART_IC (CN2)
NO. Signal Description
1 +3.3V +3.3V power
2 I2C_DAT Transmit data with SMART IC
3 I2C_CLK Data transmitting standard clock
4 GND GND

2. SYSTEMCARD-CANON CIS (CN3)

NO. Signal Description
1 COM1 GND
2 CIS_RED For RED_LED Operation – Current Signal
3 CIS_GREEN For GREEN_LED Operation – Current
Signal
4 CIS_BLUE For BLUE_LED Operation – Current Signal
5 CIS_LED_Anode For LED Operation + Current Signal
6 CIS_SP Line unit control signal on CIS data output
7 +3.3VAS CIS_VCC
8 CIS_CLK Image data output synchronization clock

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 9 COM2 Analog ground
10 CIS_VREF CIS VREF power input signal
11 CIS_MODE CIS MODE selection signal
12 VOUT CIS output signal

3. SYSTEMCARD-ATII CIS (CN4)

NO. Signal Description
1 COM1 GND
2 CIS_RED For RED_LED Operation – Current Signal
3 CIS_GREEN For GREEN_LED Operation – Current Signal
4 CIS_BLUE For BLUE_LED Operation – Current Signal
5 CIS_LED_Anode For LED Operation + Current Signal
6 CIS_CLK Image data output synchronization clock
7 CIS_SP Line unit control signal on CIS data output
8 CIS_VREF CIS VREF power input signal
9 +3.3VAS CIS_VCC
10 COM2 Analog ground
11 CIS_MODE CIS MODE selection signal
12 VOUT CIS output signal

4. SYSTEMCARD-BLDC_MOTOR (CN41)
NO. Signal Description
1 S.GND SIGNAL GND
2 BLDC_FG F/B signal to confirm motor rotation standard
3 BLDC_CLK Standard clock supplied to motor
4 BLDC_ST Motor ON signal
5 BLDC_LD Configured RPM reception detection
6 P.GND POWER GND
7 24V +24V power
8 3.3V +3.3V power
9 CW_nCCW Rotation Direction Setting Signal

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 5. SYSTEMCARD-FLATBED MOTOR (CN7)
NO. Signal Description
1 AOUT1 FB Motor’s A phase
2 AOUT2 FB Motor’s /A phase
3 BOUT1 FB Motor’s B phase
4 BOUT2 FB Motor’s /B phase

6. SYSTEMCARD-LSU (CN11)
NO. Signal Description
1 nHSYNC_H Synchronization detection signal
2 GND GND
3 +5SW LSU_Power
4 nSH_H SAMPLING & HOLD
5 nLDEN_H Laser Diode enable Signal
6 nVIDEO_H Image data signal
7 GND GND

7. SYSTEMCARD- POLYGON MOTOR (CN8)

NO. Signal Description
1 nLSU_CLK_H Standard clock supplied to polygon motor
2 nREADY_H Polygon motor constant speed reaching signal
3 nSTART_H Polygon motor’s start signal
4 GND GND
5 +24V +24V power

8. SYSTEMCARD-LSU_2BEAM (CN48)
NO. Signal Description
1 COM1 GND
2 nHSYNC_H Synchronization detection signal
3 COM1 GND
4 +5SW LSU_Power
5 +5SW LSU_Power
6 COM1 GND
7 DT1P LD1 image data LVDS + Differential signal
8 DT1N LD1 image data LVDS - Differential signal

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 9 COM1 GND
10 DT2P LD2 image data LVDS + Differential signal
11 DT2N LD2 image data LVDS - Differential signal
12 COM1 GND
13 SHK1 LD1 AUTO Power Control signal
14 SHK2 LD2 AUTO Power Control signal
15 ENBK Laser Diode enable signal
16 VREF_K1 LD1 luminous energy setting VREF1 power
17 VREF_K2 LD2 luminous energy setting VREF2 power
18 COM1 GND

9. SYSTEMCARD-HVPS & LVPS IF (CN40)

NO. Signal Description
1 TX_SENSING Transfer F/B signal
2 TX_ENB Transfer Enable signal
3 TX_PWM Transfer output signal
4 CHGPWM Electrification output signal
5 DEVPWM Development output signal
6 +24V HVPS supply +24V power
7 COM1 GND
8 +24V PDU +24V supply power
9 +24V PDU +24V supply power
10 COM1 GND
11 COM1 GND
12 +5VIN PDU +5V supply power
13 COM1 GND
14 HR_PSU Fusing heater On/Off control signal

10. SYSTEMCARD-THEMISTER & Fuser Exit_S (CN13)

NO. Signal Description
1 THERMISTER Fusing temperature F/B signal
2 COM1 GND
3 FUSER_EXIT_S Record delivery sensor detect signal
4 COM1 GND
5 +5V_UICC_S Sensor Power

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 11. SYSTEMCARD-UICC (CN30)
NO. Signal Description
1 +5V_UICC_S Sensor Power
2 COM1 GND
3 RXD2 Data signal from UICC
4 TXD2 Data signal to UICC
5 COM1 GND
6 LED_POWER Wakeup LED power
7 WAKE Power save disable signal

12. SYSTEMCARD-OPTION_TRAY (CN39)

NO. Signal Description
1 I2C_DAT Transmit data with tray
2 I2C_CLK Data transmitting standard clock
3 NOTIFY Tray set detection
4 +24VIN +24V power
5 COM1 GND
6 +5VIN +5V power
7 COM1 GND

13. SYSTEMCARD-FAX (CN16)

NO. Signal Description
1 FAX_CS Fax modem chip selection pin
2 COM1 GND
3 FAX_DI Data signal pin from FAX
4 COM1 GND
5 FAX_DO Data signal pin to FAX
6 COM1 GND
7 FAX_SCK FAX_SPI communication standard clock
8 COM1 GND
9 FAX_IRQ FAX interrupt signal
10 5VIN +5V
11 FAX_RESET FAX reset signal
12 3.3V +3.3V
13 3.3V +3.3V

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 14. SYSTEMCARD-MAIN FAN (CN25)
NO. Signal Description
1 MAIN_FAN Fan operation signal
2 MAIN_FAN_BACK Configured RPM reception detection
3 COM1 GND

15. SYSTEMCARD- Micro Switch (CN42)

NO. Signal Description
1 24VIN 24VIN
2 24V_SW 24V_SW: 24V F/B via switch

16. SYSTEMCARD- EXIT SOL (CN26)

NO. Signal Description
1 24VIN 24V power
2 EXIT_SOL_L Delivery solenoid On

17. SYSTEMCARD- MPT SOL (CN27)

NO. Signal Description
1 24VIN 24V power
2 MPT_SOL_L Bypass solenoid On

18. SYSTEMCARD- TRAY SOL (CN28)

NO. Signal Description
1 24VIN 24V power
2 TRAY_SOL_L Tray solenoid ON

19. SYSTEMCARD- ADF_MOTOR & Electric clutch (CN44)

NO. Signal Description
1 ADF_AOUT1 ADF Motor’s A phase
2 ADF_AOUT2 ADF Motor’s /A phase
3 ADF_BOUT1 ADF Motor’s B phase
4 ADF_BOUT2 ADF Motor’s /B phase
5 24VIN 24V power
6 EC_L Electric clutch On

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 20. SYSTEMCARD- EMPTY_MPT_S (CN24)
NO. Signal Description
1 EMPTY_S Tray paper detection signal
2 COM1 GND
3 +5V_UICC_S Sensor Power
4 MPT_S MPT paper detection signal
5 COM1 GND
6 +5V_UICC_S Sensor Power

21. SYSTEMCARD- INPUT_S (CN36)

NO. Signal Description
1 INPUT_S Paper feed detection signal
2 COM1 GND
3 +5V_UICC_S Sensor Power

22. SYSTEMCARD- SB1 & SB2 _S (CN18)

NO. Signal Description
1 COM1 GND
2 SB2 ADF paper feeding sensor
3 SB1 ADF paper fixing sensor
4 +5V_UICC_S Sensor Power

23. SYSTEMCARD- FB HOME_S (CN20)

NO. Signal Description
1 FB_HOME_S CIS home position on FB sensor signal
2 COM1 GND
3 +5V_UICC_S Sensor Power

24. SYSTEMCARD- ADF_Cover open (CN46)

NO. Signal Description
1 COM1 GND
2 ADF_Cover_SW ADF cover switch On signal

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 User Interface Controller Card (UICC) Components and Main Functions

Structure’s Block Diagram

< OAK UICC 4 in 1 Block Diagram>

< OAK UICC 3 in 1 Block Diagram>

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 Components and Basic Functions

Basic components and functions of UICC are the followings.

 R5F212K45DFP of MCU uses 8Mhz external clock to communicate with system card by UART.
 OP panel’s keys are composed with total of 28 matrix formats.
(Exclude Wakeup button, 3in1 exclusive key: 2 keys, 4-in-1 exclusive key: 18 keys, common
keys: 8 keys)
 MCU and LCD module transmit signals with 4-bit parallel method.
 LCD backlight is controlled by switching element.
 There’s a situation recognizing function buzzer. (selection sound, incorrect input sound, error
detect sound)
 Entering sleep mode and returning to ready can be recognized with lighting of corresponding
Wakeup_LED turned on and off.

Circuit Diagram

1. Connector Part

2. LCM Connection Part

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 3. Button Input

4. LED Drive section

- Common (status LED, backlight LED control)

- LED for 4-in-1

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 - LED for 3-in-1

5. Buzzer controller

Pin Array

1. UICC- SYSTEMCARD (CN1)

NO. Signal Description
1 +5V 5V input power
2 COM1 GND
3 TX Data signal to systemcard
4 RX Data signal from systemcard
5 COM1 GND
6 WAKEUP_LED Wakeup LED power
7 WAKEUP_BTN Power save disable signal

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 2. UICC- Character LCM (FFC2)
NO. Signal Description
1 RESET LCM reset pin
2 RS Registration selection
H: Data Registration; L: Instruction Registration
3 CSB Select a chip from parallel mode and serial interface (low active)
4 R/W Read / Write selection pin (L: Write, H: Read)
5 E Starts data read/write
6 DB4 Data bus
7 DB5 Data bus
8 DB6 Data bus
9 DB7 Data bus
10 VSS GND
11 VDD 2.7-5.5V input power (5V input)
12 PSB Data transmitting method selection (0: serial, 1: parallel (4/8 bit))
13 PSI2B ITO option (I2C communication related mode selection)
14 V0 LCD operation input bias voltage: +5.0V
15 A LED backlight anode
16 K LED backlight cathode

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 FAX Components and Main Functions

Structure’s Block Diagram

Components and Basic Functions

FAX card (SSF336) is composed as above figure’s structure.

FAX card connectable lines are PSTN(Public Switched Telephone Network), PABX (Private Automatic
Branch Exchange).
Main functions are as the followings.

Main Functions of HSD (CX95110)

 Modem speed is maximum of 33600bps as priority and when limiting it, speed is lowered
automatically to set to suitable speed.
 SPI communication is performed to communicate with controller.
 Digital signal converted from DAA is sent to HSD via DIB and HSD handles digital signals and sent
to MFP controller via SPI communication to proceed with imaging.
 PWM (Pulse Width Modulation) signal is sent to activate Speaker Driver.

Main Functions of LSD (DAA CX20548)

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  RING’s analog signals received from TEL line are converted to digital signals.
 HSD’s digital signal is converted to an analog signal to send fax via TEL line.
 Power, clock and duplex data are exchanged between DAA and modem through DIB.

Pin Array

1. FAX-SYSTEMCARD (CN2)
NO. Signal Description
1 FAX_CS Fax modem chip selection pin
2 COM1 GND
3 FAX_DI Data signal pin to systemcard
4 COM1 GND
5 FAX_DO Data signal pin from systemcard
6 COM1 GND
7 FAX_SCK FAX_SPI communication standard
clock
8 COM1 GND
9 FAX_IRQ FAX interrupt signal
10 5VIN +5V
11 FAX_RESET FAX reset signal
12 3.3V +3.3V
13 3.3V +3.3V

2. Phone line connection (J802)

NO. Signal Description
1 S.GND SIGNAL GND
2 OT_1 Signal connected with no. 9 pin
3 T_1 Ring signal
4 R_1 TIP signal
5 OR_1 Signal connected with no. 6 pin
6 OT_2 Signal connected with no. 5 pin
7 T_2 TIP signal
8 R_2 Ring signal
9 OR_2 Signal connected with no. 2 pin

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 LVPS Components and Main Functions

Structure’s Block Diagram

ABBA PSU Block Diagram

Components and Basic Functions

Basic LVPS components are each function are as the followings.

1. AC Switch: Open only one AC line (1-Pole type)
2. Varistor: Prevent rear circuit damage by short circuiting it when over current leads in to input
3. BRIDGE DIODE / MAIN CAP : Rectify AC waves to DC
4. Noise Filter: Prevent noise lead in at input section
5. Photocoupler: Perform feedback to maintain output constant voltage
6. Photo Triac: Control the heater in the machine to turn on and off
7. Fuse (1st & 2nd): Protect rear circuit on over current lead in

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 Pin Array

1. INLET + AC SW
Connector
Connector Name Manufacturer Image
No.
INLET 0707-1-C7D INALWAYS

AC SW 3024- P2T7SBKBK CHILY

(SPST)

2. Heater Connector
Connector Connector Pin
Signal Name Image
No. Name No.
CN101 HEATER 1 HEATER_L
CONNECTOR
2 (removed)
1744056-3
(AMP) 3 HEATER_N

* Spacing for no. 2 pin from total of 3 pins (to secure isolation distance)

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 3. DC Connector
Connector Pin Signal
Connector Name Image
No. No. Name
CN201 DC 1 TX
CONNECTOR SENSING
2 TX EN
3 TX PWM
1-292250-4 4 CHG PWM
(AMP) 5 DEV PWM
6 +24.5VS

7 GND
8 +24.5V
9 +24.5V
10 GND
11 GND
12 +5V
13 GND
14 HEAT ON

* Total of 14 pins composed with LVPS (7 pins) and HVPS (7 pins)

Standard

Parameter 120V
Input Frequency (nominal) Single phase, 50/60±3 Hz
Voltage Range (nominal) 110 ~ 127Vac
Voltage (min-max) 99 ~ 135Vac
*Nondestructive Voltage 94 ~ 146Vac
Input Current 6.5A
Input Power(full option) 650w

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 CH1 CH2 Heater
Voltage (V) +5.0Vdc +24.5Vdc 110V
Voltage Static Mutual Load +4.75V~+5.25V +21.44V~+27.56V
Range Variation (-5%~+5%) (-12.5%~+12.5%)
and dynamic load
variation
Average Load Same as above +22.78V~+26.22V
(-7.0%~+7.0%)
Output Cover Open 0.25A 0.025A -
Load Energy Saver 0.1A 0.05A -
Condition Minimum Output 0.25A 0.05A -
Current
Nominal Output 1.2A 2.3A -
Current
2.0A(maintain 2.8A(maintain -
Maximum Output operation for operation for minimum
Current minimum of 30 of 30 min.))
min.)
Peek Output - 5.4A -
Current
nd
2 Rush Current 20A
(Surge Current) (Min. of 50uS)
Total Max. Output 10.0W 68.6W 750W
Power
Static Mutual 5V min – 24V max
Load Variation 5V max – 24V min
Condition
Ripple and Noise Voltage 100mVp-p 300mVp-p -
Over Voltage Within voltage Within voltage range -
range
Over Over current limit Fuse 6A ~ 10A -
Current Restoration -
Fuse Exchange AC Reset
Protection Method
Short circuit -
protection Power Isolation Power Isolation
operation
Over Over voltage limit 7V 30V -
Voltage Restoration -
AC Reset AC Reset
Protection Method
* (1) Channels: 2 channels with 5V and 24V
(2) Operate power isolation mode on OCP, OVP and other protect activations

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 HVPS Components and Main Functions

Structure’s Block Diagram

Pin Array

Refer to DC connector parts from LVPS pin array.

Basic Functions

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 1. Channels: HVPS is composed with 4 DC-DC converters and with 7 channels of electrification (CHG), drum
(PD), development (DEV, TR, BL) and transfer (TX+, TX-)
2. Output Characteristics: Constant voltage method including transfer channels
3. Each of logic control is entered to each DC-DC converter and has PWM signals for converter control.
Categorie CHG PD DEV TR BL -TX +TX TX-
s SENSING
Power ∘ +24.5V ± 12.5% (+21.44V~+27.56V)
Voltage
Power ∘ Max. 350mA
Current
PWM ∘ Voh 5.0V Pull-up, Vol = Max. 0.8V(at Iol = 40mA, Vcc = 4.75V)
Signal
Frequenc ∘ 24.41KHz ± 1KHz
y
Rated -1690V -200V -620V DEV- DEV- -1350V +3000V 3.3V
Output 180V 300V
Voltage
-250V ~ - - -20V ~ - Enable -400V ~ 3500V -
Range
2000V 1000V
±21V: - ± 10V ±10V:- ±5% ±5% ±100V ±22V:-400V ~ -
250V ~ - 20V ~ - 600V
700V 333V ±100V:600V~
Tolerance
±3%: - ±3%: - 3500V
700V ~ - 333V ~-
2000V 1000V
20MΩ ~ 1GMΩ 20MΩ ~ 1GMΩ 270MΩ ~ 30 MΩ ~ 1GMΩ -
Rate Load
1GMΩ
-1690V ± -200V ± -620V± ± 3% ± 3% -1350V ± +3000V±100V TX Output
Setup 21V 10V 10V 60V Current
Output At 450 MΩ 12 ± 1㎂
Voltage (Active
Low)
4. 24.5VS is supplied from LVPS. Front section of 24.5V is composed with safety interlock structure to
prevent high voltage output of HVPS when cover is opened.
5. TX channel operates when TX enable signal is entered. TX channel has 2 channels of TX+ and TX-.
6. Enable signal basically applies -1350V to TX-.
7. TX-Sensing works as to detect 12μA current constantly.
TX-Sensing signal delivers “LOW LEVEL” when transfer’s output current is lower than 12μA and “HIGH
LEVEL” when it is higher than 12μA.
8. CHG PWM : It controls CHG and PD channel voltages. PD channel always maintains 200V versus GND
using zener diode.
9. DEV PWM : It controls DEV, TR and BL channel voltages. TR and BL voltages use zener diode to always
maintain DEV-120V and DEV-300V versus DEV output voltage

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 Circuit Diagram-LVPS Input Section

1. Line filter Part

2. AC-DC Rectification Part

3. 24V Output

Part

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 4. 5V Output Part

5. AC Drive Section

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 6. Switching Part

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 Circuit Diagram-HVPS Input Section

1. PWM Input Section

2. RCC Control drive section

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 3. High Voltage Output

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 4. TX-SENSING Part

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 Replacement and Adjustment
Before Starting

Before installing options, please proceed with the followings:

 If there are any printing jobs, print all jobs in the printer buffer out.
 Turn the main power switch off and remove power cord and network cable from the machine.
 Be careful not to lose bolts when disassembling and see harness path to handle paths identical
when reassembling.
 Assembly should be in reverse order of disassemble.

Exterior Cover
Rear Door and Cover

1. Open the rear door [A].

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 2. Remove 4 bolts and pull it out forward to remove the back door and cover from main body.

 When removing rear cover from the main body, be careful not to damage 4 hooks inside
the cover.

Left Cover

1. Remove rear door and cover from the main body.

2. Remove the bolt in above figure.

3. Unlock 4 hooks at the bottom of the machine and lift the cover up to remove it from the machine.

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  Be careful not to damage 8 hooks inside the cover when removing the left cover.

Right Cover

1. Remove rear door and cover from the main body.

2. Unlock 4 hooks at the bottom of the machine and lift the cover up to remove it from the machine.

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  Be careful not to damage 7 hooks inside the cover when removing the right cover.

Front Door

1. Open the front door [A].

2. Unlock 3 hooks on the left and right to remove links.

3. Push the left door hinge to the left and remove it from the frame.

4. Push the right door hinge to the left and remove it from the frame.
When reassembling, push the left and right hinges to frame’s right side to fixate it and connect 3

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 links.

Upper Cover

1. Remove the rear cover and the left and right covers from the machine.
2. Remove the Control Panel.
3. Remove 2 bolts on the top left of the frame.

4. Remove 2 bolts on the right side of the frame and lift the upper cover up to remove it from the
machine.

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 Paper Delivery Cover

1. Remove the rear cover.

2. Remove 2 bolts on the left and right side on the frame and pull it forward to remove the paper
delivery cover from the machine.

LSU

Laser Safety
CDRH (Center for Devices and Radiological Health) prohibits laser unit repairing on a field. A laser
unit can only be repaired in a factory or necessary places. A laser unit can be replaced with qualified
customer service technician and internal parts of laser unit cannot be replaced on a field. Therefore,
the customer service technician is to return the laser unit to a factory or service center if laser unit’s
parts require replacements.

LSU Information
<L/LF MODEL>
LSU Manufacturer: E-PIN OPTICAL INDUSTRY CO.,LTD.
LSU Form No.: IO-L611-S04
LD Manufacturer: QSI
LD Form No.: QL78C6SA-L

<MF/HF MODEL>
LSU Manufacturer: OSS CO.,LTD..
LSU Form No.: SDH-LSU-A4001
LD Manufacturer: QSI
LD Form No: QL78F6DF

LSU NOTICE
This machine is approved by US for in compliance with DHHS21 CFR Subchapter J regulations for class 1
laser products, and IEC 60825-1 regulations in other countries as well.
Class 1 laser products are considered safe. This machine uses 770~795 nm(L model) and 770~800 nm(M/H
model) frequencies and 5mW(L model) and 15mW(M/H model) output of one AIGaAs laser diode (L model)
and two AIGaAs laser diodes(M/H model).This system and machine are operating properly, but designed to
not to allow accesses to class 1 laser emission under maintenance or regulated service conditions.

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 Please turn the main power switch off before performing procedures in laser unit. Laser can cause
severe eye damages.

Performing controls, adjustments or procedures other than said from this manual can cause
severe radiation exposures.

LSU Replacement

Please check if main power switch has turned off and power cable is pulled from outlet before
disassembling or adjusting the laser unit.

<L/LF MODEL>
5. Open the front door
6. Remove the rear cover
7. Remove left and right covers
8. Remove the upper cover.
9. Remove 3 screws [A] on the laser unit.

10. Remove the laser unit from the frame.

11. Remove the laser unit cables [B].

<MF/HF MODEL>
12. Open the front door
13. Remove the rear cover
14. Remove left and right covers
15. Remove the upper cover.
16. Remove laser unit’s FLAT CABLE and motor harness connector

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 6. Remove 4 laser unit’s screws.

7. Remove laser unit from the frame

※ Laser unit being removed

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 Installing Laser Unit
<L/LF MODEL>
17. Connect the laser unit cables.
18. Before tightening the laser unit with screws, use skew JIG [A] to position the laser unit and tighten 3
screws [B].

<MF/HF MODEL>
1. Place laser unit on the frame
2. Before tightening the laser unit with screws, use skew JIG [A] to fix laser unit’s position and tighten 4
screws.
※ Screw tightening order: 1, 2, 3 and 4

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 [A]

1
3

When re-installing the laser unit, check the laser unit’s alignment and proceed with the “Laser Unit
Adjustment” before the upper cover installation.

Laser Optical Housing Unit Alignment

When replacing the laser unit with a new one, please proceed with following procedures to align the
laser unit.

< L/LF MODEL >

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 A : LSU unit C : Assembly knob (cam format)
B : BLACKET STAY : LSU

1. Put ‘1’ hole on ‘A’ to ‘1’ EMBO shape on ‘B’

2. Put bump on ‘C’ floor through ‘2’ shape on ‘A’ to ‘2’ hole on B
3. Rotate ‘C’ to circumferential direction to match the end of the arrow on the bottom of ‘C’ with ‘+’
hole around ‘2’ hole on B.

‘+’ Hole on C

4. Lock a washer bolt on ‘3’ position.

5. Lock a washer bolt on ‘4’ position.
6. Lock a washer bolt on ‘5’ position.
7. Remove ‘C’.

<MF/HF MODEL>

[C]
[A]

1
[B ]

A : Laser Unit C : Skew Adjusting JIG (cam format)

B : BKT STAY LSU

1. Put ‘1’ hole on ‘A’ to ‘1’ EMBO shape on ‘B’

2. Put bump on ‘C’ floor through ‘2’ shape on ‘A’ to ‘2’ hole on B
3. Rotate ‘C’ to circumferential direction to match the end of the arrow on the bottom of ‘C’ with ‘+’
hole around ‘2’ hole on B.

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 ‘+’ Hole on B

4. Tighten 4 screws and remove ‘C’

Main Driving Motor

1. Remove the rear cover and left cover.
2. Remove 4 main driving motor supporting screws [A]
3. Remove the cable [B] on main driving motor.

4. Remove the main driving motor.

Main Driving Gear Unit

Main Driving Gear Unit Removal

1. Remove system card and internal shield and front cover link.
2. Remove the rear cover and left cover.
3. Remove the main board.
4. Remove the main driving motor.
5. Unlock the hook [A] on MPT driving gear spindle and remove gears

When removing the gear fix hook, be careful not to damage or alternate it.

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 6. Remove the screw [A] on MPT solenoid.

7. Remove the solenoid.

8. Spread the center of the link hook [A] connected to front cover to unlock the link.

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 9. Remove 3 screws [A] on the sub-bracket.

10. Remove the sub-bracket.

11. Remove link gear [A] and 4 screws [B] on main driving gear.

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 12. Lightly pull the main driving gear unit to remove it from the frame.

When removing the main driving gear unit, make sure not to drop it and not to cut the cables.
Re-assemble should be in reverse order of disassemble.

Drum and Development Unit

Removing Image Cartridge from the Main Body

1, Open the front cover of the machine.

2. Hold the development unit handle and pull it upward to remove it.

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 Separating Drum Unit and Development unit

1. Press and hold the [A] development unit pressure release lever down and hold [B] handle.
2. Pull the development unit obliquely upward and remove the drum unit.

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 Transfer Roller

1. Remove the front door.

2. Remove the image cartridge.
3. Unlatch the left bushing latch on transfer roller and pull it up.
4. In the same manner, unlatch the right bushing latch and lift it up to remove the transfer roller.

When disassemble, be careful not to touch the transfer roll.

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 Fusing Unit
Fusing Unit Removal

 Before proceeding with any procedures in this section, turn the main power switch off and wait
until the Fusing Unit cools down. You can get burn from the Fusing unit.
 Turn the main power switch off.

1. Open the front door

2. Remove the rear cover.
3. Remove 2 screws [A].

4. Separate 3 connectors in red circles.

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 5. Remove Fusing assembly from the machine.

Assemble should be in reverse order of disassemble.

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 Fusing Lamp

1. Open the front door

2. Remove the rear cover.
3. Remove Fusing assembly from the machine.
4. Remove 2 screws to remove heater side covers.

5. Remove 2 screws on heater

6. Remove the Fusing Lamp.

Thermostat

1. Open the front door and remove rear cover.

2. Remove the Fusing assembly.
3. Remove 2 screws for thermostat

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 4. Push the bending and pull out the thermostat therminal from harness

Cooling Fan
1. Open the front door and remove left and right covers from frame.
2. Remove the upper cover.
3. Hold the [A] part on the cooling fan and remove it from frame.

When reassembling the cooling fan, make sure to adjust to correct left and right sides.

4. Remove the cooling fan harness connected to CN25 connector from system card.

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 Paper Feed
Separating Main Feed Roller

1. Open the front door and separate the link.

2. Remove the left cover.

3. Remove 3 screws to separate segment gear [A] and bypass solenoid a’ssy.

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 4. Remove the driving gear a’ssy.
5. Remove the segment gear [B] contacting with feed solenoid.

6. Remove pickup shaft holder [C].

7. Turn the bushing holding the pickup shaft to the machine to the right to remove.

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 8. Push the bushings on both sides of pickup roller frame to remove the pickup roller.

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 Paper Detection Sensor

1. Separate the feeder and remove one screw at the bottom of the machine to remove it.

Manual Paper Tray (MPT)

1. Open the front door and disconnect the link connected with the machine.
2. Push the front door to the left to remove it from the machine.

3. Remove 2 screws to separate door open shaft.

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 4. Separate MPT from the front door hole.

MPT’s Bottom Body A’ssy Friction Pad Replacement

1. Open the front door and remove 2 screws.

2. Separate the harness connected to the left Registration sensor.
.

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 3. Separate MPT’s bottom body a’ssy to replace friction pad a’ssy.

MPT Paper Detection Sensor Removal

1. Separate MPT’s bottom body a’ssy.

2. Remove the hook on the side of friction pad to remove MPT paper detection sensor.

Pick Roll’s Top Body A’ssy Removal

1. Remove the front door.

2. Remove the segment gear and clutch a’ssy.
3. Remove the metal clamp [A] contacting with pick roll.

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 4. Remove the bushing holding pick roll shaft to the right 12 o’clock direction and remove it.

5. Separate top body a’ssy while pushing to the left. Separate the pick roll shaft installed on top of body
a’ssy hole.

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 6. Remove bushings on shaft’s both ends and E-Ring to remove arm from the shaft.

7. Pick up roller and idle roller can be removed and replaced.

Option tray Unit Cover Removal

1. Take the tray cassette out and separate feeding unit from the machine.

Before removing the tray unit from the machine, the machine’s power must be turned off.

2. Separate the tray unit and remove 4 screws.

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 3. Separate the connector to remove the left cover. Be careful not to damage the hook inside of top left
cover.

4. Separate right cover. Be careful not to damage the hook inside of top right cover.

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 Option tray Pickup Roller Removal

1. Flip the tray.

2. Push down the plastic preventing bushing separation and removal of the bushing.

3. Remove the bushing on the other side with same manner.

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 4. Disassembled Pickup Roller

Option tray Feeding Roller Removal

1. Remove one E-ring and 4 screws to separate left board and motor mounted bracket.

2. Remove the segment gear [A] and gear [B].

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 3. Remove one screw to remove pickup shaft holder [C].

4. Rotate the pickup shaft bushing to right to remove pickup shaft and 2 screws.

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 5. Remove 2 screws on the top right of pickup a’ssy.

6. Separate the pickup a’ssy. Pick the right side up to remove harness through the frame hole

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 7. Remove E-ring and bushing to remove feeding roller shaft.

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 Registration Guide A’ssy

1. Remove 2 springs [A] connected to the Registration Guide A’ssy on the bottom of the machine.

2. Tilt the Registration Guide A’ssy to 60° and pull it forward to remove it.

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 Registration Roller Removal

1. Remove the screw [A] and spring [B] from the bottom and disconnect spring [C].
2. Push coupler [D] outward to remove.

2. Hold the coupler removed from cover’s side and lift it to remove the Registration roller a’ssy.

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 Paper Delivery Unit

1. Remove the rear cover.

2. Remove 2 screws holding delivery frame and push Fusing delivery guide down and remove the
delivery frame.

3. Remove 2 screws to replace Fusing driving gear. Delivery roller shaft can be separated.

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 4. Remove the left and right covers.
5. Remove the top cover and the idle roller inside the cover can be replaced.

Duplex Unit
Duplex Unit Removal

1. Remove the bin tray and option tray from the machine.
2. Push down the bottom body of duplex unit to remove the duplex unit.

3. Open rear cover.

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 4. Use a flat head driver on the bottom left cover connector to push it in and disconnect it.

Be careful not to damage the connecting part. (Each on left and right)

5. Stand the machine to remove Duplex Unit’s bottom body.

Push the cassette fixing clip on the rear to not to get caught and remove it.

6. Remove 3 screws [A], [B] and [C] on Duplex Unit’s top body to remove the top body.

7. Remove the machine’s right cover.

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 8. Remove PDU and screw [A].

[Front]

9. Remove the pickup roller a’ssy.

10. Remove 2 screws [A] and [B] to remove the duplex unit’s front guide.

11. Remove the screw and pull the duplex unit’s front guide obliquely.

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 When installing duplex unit, assemble the front body as the figure exactly to the frame hole.

12. Replace the front body with no white holders on left and right to install them.

For Duplex Unit

For General

Install duplex unit with reverse of removal procedure.

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 Front Part
Main Board

1. Remove the rear cover of the machine.

2. Open the front door and remove the left cover.

3. Separate 15 harnesses from the connector and 4 bolts and the main board.

 Be careful not to disconnect harness wires when removing the harness from the connector.
 When disassemble, take caution on paths to use it on re-assemble.

PDU

1. Remove the rear cover and open the front cover.

2. Remove the right cover.

3. Remove 8 bolts.

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 4. Separate 4 harnesses from the connector and remove PDU board.

 Be careful not to disconnect harness wires when removing the harness from the connector.
 When reassemble, take caution not to have the harness to get caught on the right cover hook.

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 ADF Exterior Cover
ADF Front Cover

1. Lift ADF assembly up.

2. Unlock 3 hooks.
3. Open ADF’s top cover and remove ADF’s front cover.

ADF Rear Cover

1. Open ADF’s top cover.

2. Unlock 2 hooks.

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 3. Press both of cover sides to arrow direction to remove ADF’s rear cover.

ADF Top Cover

1. Open ADF’s top cover.

2. Push ADF’s top cover and ADF frame to arrow direction to remove ADF’s top cover.

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 ADF Unit
ADF Pick up Assembly

1. Open ADF’s top cover.

2. Hold ADF pick up assembly and pull it to arrow direction to remove it.

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 Reinstalling ADF Pick up Assembly

Install ADF pick up assembly and press the isolation pad to arrow direction to set it to the right position.

ADF Isolation Pad

1. Open ADF’s top cover.

2. Remove ADF feed/pick roller assembly.

3. Hold and pull the isolation pad and lift it to remove.

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 ADF Idle Guide

1. Remove ADF’s top cover.

2. Lift ADF assembly up.

3. Push it to arrow direction to remove ADF idle guide.

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 ADF Pressure Plate

1. Lift ADF assembly up.

2. Use flat-head driver on (A) part and remove ADF pressure plate.

Be careful not to lose pinch pad spring.

ADF’s Document Tray Assembly

1. Remove ADF’s top cover.

2. Remove ADF Pick up Assembly
3. Remove ADF idle guide.

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 4. Remove 4 screws and lift ADF document tray assembly to arrow direction to remove it.

ADF Assembly Removal

1. Remove the rear cover.

2. Remove the left cover.
3. Remove left scanner cover.
4. Remove ADF assembly cable from control board.

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 5. Press the right ADF assembly hinge to arrow direction and lift it up to remove it from the printer.

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 ADF Top Guide and Motor Assembly

1. Remove ADF assembly.

2. Remove ADF’s top cover.
3. Remove ADF’s front cover.
4. Remove ADF’s rear cover
5. Remove ADF Pick up Assembly
6. Remove ADF idle guide.
7. Remove ADF’s Document Tray Assembly

8. Remove 4 screws and lift ADF’s top guide and motor assembly.

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 9. Remove 2 screws and unlock 3 hooks (A), and remove motor harness to remove ADF’s top guide and
motor assembly.

10. Remove 2 screws and remove the motor from gear bracket.

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 A3 Clutch Assembly

1. Remove ADF assembly.

2. Remove ADF Top Guide and Motor Assembly.
3. Remove ADF back plate.

4. Remove 3 screws (A) and A3 guide.

5. Press it to arrow directions and remove A3 assembly from ADF frame and A3 clutch harness.

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 6. Remove 2 screws and A3 clutch assembly.

Scanner Flat Bed Unit

Scanner Flat Bed Assembly Removal

1. Completely open the scanner flat bed.

2. Press it to arrow directions to remove scanner flat bed assembly.

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 Scanner Unit
Left Scanner Cover

1. Remove the rear cover

2. Remove the left cover.

3. Lift left scanner cover up and pull it to remove it.

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 Right Scanner Cover

1. Remove the rear cover

2. Remove the right cover.

3. Lift right scanner cover up and pull it to remove it.

Rear Scanner Cover

1. Remove the rear cover

2. Remove the left cover.
3. Remove the right cover.
4. Remove the left scanner cover.
5. Remove the right scanner cover.

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 6. Unlock the hooks which is in inside of left and right side of rear scanner cover.

7. Pull the rear scanner cover down to arrow direction and pull it to remove it.

Be careful not to damage hooks while removing the cover as it is fixed with hooks.

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 Control Panel

1. Unlock 4 hooks at the bottom of front scanner cover and lift the Control Panel up.
2. Remove Control Panel’s harness.

Scan Cover Assembly

1. Remove ADF assembly.

2. Remove Control Panel.

3. Unlock 3 hooks on scanner’s back.

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 4. Lift up the scan cover and unlock 3 hooks.

CIS Assembly

1. Remove ADF assembly.

2. Remove the scan cover assembly.
3. Lift CIS assembly up from timing belt to remove it.

4. Remove CIS guide (A) and flat cable.

5. Remove CIS assembly.

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 Scanner Drive Assembly

1. Remove ADF assembly.

2. Remove the scan cover assembly.
3. Remove CIS assembly.

4. Press pulley housing to arrow direction to loosen the timing belt to remove timing belt from driving
gear.

5. Remove pulley housing spring and remove the pulley housing from scanner frame.

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 6. Lift sensor (A) up and remove it and remove 2 screws (B).
7. Remove harness from driving motor.

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 Troubleshooting
Error Messages and Error Codes
Service Error Code

Generally, it is not possible to recover when service error code is displayed, but temporary errors may
disappear when POR the printer.

Service Error Code(3xx)

Errors Descriptions Actions

300 Fuser under It occurs when Fusing temperature is lower than the set
temperature while temperature for more than 10 seconds while printing
printing 1. Check the harness between Fusing and power unit
2. If the problem is not solved, replace the Fusing unit
301 Fuser under It occurs when Fusing temperature is lower than the set
temperature while at temperature for more than 10 seconds during stand by
standby 1. Check the harness between Fusing and power unit
2. If the problem is not solved, replace the Fusing unit
302 Fuser failed to reach It occurs when Fusing temperature does not reach stand-by
standby temperature temperature within 60 seconds after POR
1. Check the harness between Fusing and power unit
2. Check the harness between system card and thermistor
3. If the problem is not solved, replace the Fusing unit
303 Fuser over It occurs when Fusing temperature goes over 230 degrees
temperature 1. Check the harness between Fusing and power unit
2. If the problem is not solved, replace the Fusing unit
304 Fuser thermistor It occurs when Fusing temperature does not go over 35 degrees
failure within 10 seconds after POR
1. Check the harness between Fusing and power unit
2. Check the harness between system card and thermistor
3. If the problem is not solved, replace the Fusing unit
310 Printhead lost Hsync It occurs when printer head cannot detect Hsync properly
1. Check the harness between system card and printer head
2. If the problem is not solved, replace the print head
311 Mirror motor lock It occurs when print head’s internal mirror motor does not reach
failure target speed within the configured time
1. Check the harness between system card and printer head
2. If the problem is not solved, replace the print head
320 Main motor lock It occurs when driving motor does not reach target speed within
the configured time

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 failure
1. Check the harness between system card and driving
motor unit
2. If the problem is not solved, replace the driving motor unit
330 Fan motor lock It occurs when fan motor does not reach target speed within the
failure configured time
1. Check the harness between system card and fan unit
2. If the problem is not solved, replace the fan unit
340 Option Tray Lost It occurs when there’s a communication problem between option
link Error tray
1. Check the harness between system card and option tray
2. If the problem is not solved, replace the option tray board
390 Engine Software It occurs when a problem that cannot be recovered from engine
Error software
1. Check the problem reoccurrence after POR
2. If the problem reappears, replace the system card

Service Error Code(5xx)

Errors Descriptions Actions

501 OPL Parsing Error It occurs when a problem occurs during OPL parsing (sentence
analyzing)
1. Check if correct printer driver is installed
2. Check if recommended USB cable is being used
3. Replace the system card
502 PJL Parsing Error It occurs when a problem occurs during PJL parsing
1. Check if correct printer driver is installed
2. Check if recommended USB cable is being used
3. Replace the system card
503 Software Error Software Error Module 1
Module 1 1. Check reoccurrence after POR
2. Replace the system card
504 Software Error Software Error Module 2
Module 1 1. Check reoccurrence after POR
2. Replace the system card
505 Software Error Software Error Module 3
Module 1 1. Check reoccurrence after POR
2. Replace the system card
506 Software Error Software Error Module 4
Module 1 1. Check reoccurrence after POR
2. Replace the system card
507 Software Error Software Error Module 5
Module 1 1. Check reoccurrence after POR
2. Replace the system card

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 Service Error Code(2xx)

Errors Descriptions Actions

201 Insufficient Memory It occurs when allocated memory is insufficient
1. Check reoccurrence after POR
2. Replace the system card
202 Memory Full It occurs when memory is full
1. Check reoccurrence after POR
2. Replace the system card
211 Defective Flash It occurs when flash drive cannot be recognized
1. Check reoccurrence after POR
2. Replace the system card
212 Too Many Bad Block It occurs when there are too many bad blocks in flash partition
1. Check reoccurrence after POR
2. Replace the system card
213 Flash Full It occurs when flash is full
1. Format the flash
2. Close some stand-by tasks
221 Boot Argument Read It occurs when necessary arguments when booting
Failure 1. Check reoccurrence after POR
2. Replace the system card
251 USB Device Open It occurs when USB device cannot be used
Failure 1. Check reoccurrence after POR
2. Replace the system card

Service Error Code(4xx)

Errors Descriptions Actions

401 Insufficient Memory It occurs when allocated memory is insufficient
3. Check reoccurrence after POR
4. Replace the system card
402 Memory Full It occurs when memory is full
3. Check reoccurrence after POR
4. Replace the system card
411 Defective Flash It occurs when flash drive cannot be recognized
3. Check reoccurrence after POR
4. Replace the system card
412 Too Many Bad Block It occurs when there are too many bad blocks in flash partition
3. Check reoccurrence after POR
4. Replace the system card
413 Flash Full It occurs when flash is full

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 3. Format the flash
4. Close some stand-by tasks
421 Boot Argument It occurs when necessary arguments when booting
Read Failure 3. Check reoccurrence after POR
4. Replace the system card
451 USB Device Open It occurs when USB device cannot be used
Failure 3. Check reoccurrence after POR
4. Replace the system card

User Interactive Messages and Paper Jam Message

Paper jam and paper jam messages occur with the following reasons.

 Bad pickup solenoid or solenoid cam abrasion

 Flag and spring defect
 Standard guide backup roller abrasion
 Inappropriately adjusted standard guide
 Obstacles in paper path
 Different paper length than the length assigned from driver

Printer’s Paper Jam and Cartridge Error Messages

Messages Descriptions
InvalidCartridge It occurs when cartridge recognition fails or when cartridge is not
installed
 Reinstall the cartridge and check if it reoccurs
 Check the contact between Smart IC installed in cartridge and
system card
 Replace the cartridge
Toner Cartridge Change It occurs when cartridge capacity is exceeded
1. Replace the cartridge
Toner Low It occurs when remaining cartridge toner is insufficient
1. Prepare to replace the cartridge
Paper Empty: T1 It occurs when a task was sent to 1 Tray while there’s no paper (copy
tray)
1. Check the operation status of tray 1 empty sensor flag
2. Check if tray 1 empty sensor is operating (Diagnosis Mode)
3. If it does not operate, replace the sensor and test again
Paper Empty: T2 It occurs when a task was sent to Tray 2 while there’s no paper (option
tray)
 Check the operation status of tray 2 empty sensor flag
 Check if tray 2 empty sensor is operating (Diagnosis Mode)

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  If it does not operate, replace the sensor and test again
Paper Empty: MPT It occurs when a MPT task was sent while there’s no paper
1. Check the operation status of MPT empty sensor flag
2. Check if MPT empty sensor is operating (Diagnosis Mode)
3. If it does not operate, replace the sensor and test again
101 Paper Jam It occurs when paper does not reach at the entrance sensor within a certain
time after pick up attempt from copy tray
(Even if 101 paper jam occurs when pickup from feeder fails, there might be
a jammed paper on the paper path)

1. Check if papers are loaded properly (check feeder guide’s status)

2. Check if there are too many papers in the tray
3. Check the paper status (check if paper is damaged or not)
4. Check if there’s an obstacle between the tray and entrance
sensor’s paper path
5. Check if the pickup solenoid operates properly picks up
6. If it does not operate, replace the solenoid and test again
7. Check if entrance sensor works properly (Diagnosis Mode)
8. If it does not operate, replace the sensor and test again

Messages Descriptions
102 Paper Jam It occurs when paper does not reach at the entrance sensor within a certain
time after pick up attempt from option tray
(Even if 102 paper jam occurs when pickup from feeder fails, there might be
a jammed paper on the paper path)
 Check if papers are loaded properly (check feeder guide’s status)
 Check if there are too many papers in the tray
 Check the paper status (check if paper is damaged or not)
 Check if there’s an obstacle between the tray and entrance sensor’s
paper path
 Check if there is a communication problem between system card
and option tray (Diagnosis Mode)
 Check harnesses when problem occurs and if the problem still
exists, replace the option board and test again.
 Check if the pickup solenoid operates properly picks up
 If it does not operate, replace the solenoid and test again

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  Check if entrance sensor works properly (Diagnosis Mode)
 If it does not operate, replace the sensor and test again
103 Paper Jam It occurs when paper does not reach at the entrance sensor within a certain
time after pick up attempt from MPT
(Even if 102 paper jam occurs when pickup from MPT fails, there may not be a
jammed paper on the paper path)
- Check if papers are loaded properly (check feeder guide’s status)
- Check if there are too many papers in the tray
- Check the paper status (check if paper is damaged or not)
- Check if there’s an obstacle between the tray and entrance sensor’s
paper path
- Check if the pickup solenoid operates properly picks up
- If it does not operate, replace the solenoid and test again
- Check if entrance sensor works properly (Diagnosis Mode)
- If it does not operate, replace the sensor and test again
104 Paper Jam It occurs when paper’s top does not reach at the delivery sensor within a
certain time after passing the entrance sensor

1. Check if there’s an obstacle between the entrance sensor and delivery

sensor’s paper path
2. Check if delivery sensor works properly (Diagnosis Mode)
3. If it does not operate, replace the sensor and test again
105 Paper Jam It occurs when paper’s bottom does not get out entrance sensor within a
certain time

1. Check if there’s an obstacle on paper delivery path after the delivery

sensor
2. Check if entrance sensor works properly (Diagnosis Mode)
3. If it does not operate, replace the sensor and test again
106 Paper Jam It occurs when paper’s bottom does not get out the delivery sensor within a
certain time

1. Check if there’s an obstacle on paper delivery path after the delivery

sensor
2. Check if delivery sensor works properly (Diagnosis Mode)
3. If it does not operate, replace the sensor and test again

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 107 Paper Jam It occurs when paper jam occurs at duplex unit’s path

1. Check if there’s an obstacles on duplex unit’s paper path

2. Check if duplex solenoid operates properly
3. If it does not operate, replace the solenoid and test again
4. Check if entrance sensor works properly (Diagnosis Mode)
5. If it does not operate, replace the sensor and test again

Scanner’s Paper Jam Message (2xx)

201 Scanner Jam Document cannot be fed from ADF.

202 Scanner Jam Paper jam inside of ADF.

Fax Transmission Error Messages

Fax: No Line
There’s no phone line connection.
Please connect a phone line. And try fax transmission again.

Fax: Memory Rack

Insufficient fax transmission memory capacity. Erase pending fax jobs and try fax transmission
again.

Err: Enter Num

No fax transmission number was entered. Enter transmission number and try again.
A problem occurred while receiving fax. Requesting retry to the sender. If the error occurs
continuously, lower the receiving speed.

Memory Use Messages

Insufficient Memory
Print trying original file’s capacity exceeded printer’s limitation. Divide the original pages and try
printing.

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 When scanning: There’s not enough memory to use for scanning. Pressing start key will initiate
initialization.

USB Device (PC Connection) and Host (USB Memory)

USB Not Ready When USB Memory Print/Scan is tried, but there’s no USB or not recognized.
Check if USB is mounted properly and retry it after 5 seconds. USB memory
formatted with some special partition cannot be used.
File Write Error It occurs when an error occurred while creating a file on USB memory scan
Please check USB memory’s remain capacity.
USB Disconnected It occurs when USB cable was pulled out and disconnected during a USB
cable using scanning. Please check cable connection and press Start key for
initialization.

Software

Fatal SW Error
Internal SW execution problem has occurred. There’s a high possibility of having damaged flash
memory’s file data and normal system operation is not possible. Replace system card if code
update is performed, but cannot be solved.

Paper Jam

Most of paper jams occur by inappropriate print paper or incorrect paper loading.
If a paper jam message is displayed from a paper jam, all the papers jammed on the entire path must be
eliminated to remove the message

The following figure displays the paper’s internal path. Paper path varies by the tray (copy tray, option
tray and bypass tray) and paper discharge direction. See the “Paper Jam Message” described above for
details.

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 Slowly and softly pull the jammed paper to not to tear the jammed paper. If possible, use both
hands with even strength to remove the jammed paper.

The following figure shows the document’s path in ADF (front view). Paper path is ADF’s most general
“C” path. When a paper jam occurs in ADF, see below procedures to remove the paper jam.

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 Idle Roller SB1 Actuator

Idle Roller Isolation Roller

Pick up Roller Delivery Roller

Scan Roller Delivery Idle Roller

Idle Roller
Pressure Plate
SB2 Actuator

a) When paper’s bottom did not enter 1st idle roller (A5~Legal)
- Open ADF’s top cover.
- Remove pick up Ass’y.
- Slowly pull the paper’s bottom to right to remove the jammed paper.
- Reassemble pick up Ass’y.
- Close ADF’s top cover.

b) When paper’s bottom got near to pressure plate (A5~Legal)

- Open entire ADF unit.
- Slowly pull the paper’s bottom to left to remove the jammed paper.
- Close entire ADF unit.

c) When paper’s bottom is in between 2nd idle roller and pressure plate
- Open entire ADF unit.
- Open ADF’s top cover. (Idle roller’s pressure gets released)
- Hold both sides of paper near pressure plate with hands and pull the paper’s bottom to right to
let paper’s bottom to appear.
- Hold paper’s bottom with hands and pull it to left to remove the jammed paper.
- Close ADF’s top cover.
- Close entire ADF unit.

d) When paper’s bottom passed pressure plate (A5~Legal)

- Put hands to paper guide’s bottom and remove the jammed paper to right side.

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 Slowly and softly pull the jammed paper to not to tear the jammed paper. If possible, use both
hands with even strength to remove the jammed paper.

Service Menu
Diagnosis Menu
This chapter describes to check occurred errors and tests and procedures to repair the error.
Most of service modes can be used by selecting special keys during POR.

Diagnosis Mode

In order to run the diagnosis test described in this chapter, you need to enter Diagnosis Mode.
The configurations and operations used for machine manufacturing and servicing are included in the
Diagnosis Mode Group.

Entering Diagnosis Mode

1. Turn the machine’s power on.

2. Press either arrow buttons.
3. Press the Continue key.
4. Press the Select key.
5. When password is indicated, press left arrow three times and right arrow three times.
6. Press the Select key.

Diagnosis Mode menus are displayed on the control panel in following orders

General Service
Pattern Print
Button Test

Printer Service
PRT Registration
Margin Adjust

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 Left Margin
Top Margin
Magnification
Horizontal
Vertical
Print Skew Page
Hardware Test
Sensor Test
Solenoid Test
Quality Pages
Printer Setup
Page Count
Perm Page Count

Scanner Service
FB Left Margin
FB TOP Margin
ADF Left Margin
ADF TOP Margin

Fax Service
FAX TEST Menu
Generate Tone
Detect Ring
Go Off Hook
Modulation
FAX SETUP
Fax Setting
Modem Setting
Counter

ERROR LOG
Display Log
Print Log
Clear Log

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 To exit the Diagnosis Mode, press the Return button from the top menu to return to general mode.
POR must be performed after hardware test and others for stable operation.

General Service
Pattern Print

When the copy’s image has a problem, do not print scanned image, but print 256 patterns to distinguish
the cause.

1. Select Pattern Print from diagnosis mode.

2. Press Select key.
3. Check 256 patterns instead of actual scan.
4. To exit, press Return.

Button Test

1. Select Button Test from diagnosis mode.

4. To test operations of each button, press each button on the Control Panel once and see if names of
each key are displayed on LCD. But, for Return button, it is used as to exit the test menu, it will not
be displayed, but exits the test.
5. Press Return to cancel the test.

Printer Service
PRT REGISTRATION

Margin Adjustment

To print margin adjustment:

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 1. Select PRT Registration from Diagnosis Mode.
2. Select Margin Adjust.
3. Select a value to change from Left Margin and Top Margin
4. Press the arrow keys to set desired value and press Select key.
Print margin range is like the followings and can be changed with unit of 1.

Categories Values
Top Margin -25 ~ +25
Left Margin -25 ~ +25

5. To exit, press Return.

Select Print Skew Page from the menu to print on the letter or A4 paper.

Magnification

To adjust magnification:

1. Select REGISTRATION from Diagnosis Mode.

2. Select Magnification.
3. Select a value from either Vertical or Horizontal.
4. Press the arrow keys to set desired value and press Select key.
Magnification ranges that can be configured are as the following.

Descriptions Values
Vertical Magnification -5 ~ 5 (default: 0)
Horizontal Magnification -5 ~ 5 (default: 0)

5. To exit, press Return.

Print Skew Page

Print the Skew Test Page that can check the changes after changing margins or magnification. When
each configuration was changed, select this menu to check the changed results.

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 HARDWARE TEST (Printer Hardware Test)

Sensor Test

This test is used as to check if all the sensors and switches installed in the machine operates properly or
not.

The sensors and switches that can be checked from the sensor test mode are the followings:

- Input Sensor
- Exit Sensor
- Tray1 Empty Sensor
- Tray2 Empty Sensor
- MPT Empty Sensor
- Front / Rear Cover

To run the Sensor Test:

1. Select Hardware Test from diagnosis mode.

2. Select Sensor Test. (Entering sensor test mode completed)

When 6 sensors and switches listed above change its status during the sensor test mode, the status will
be displayed on LCD.

For example, if you close and open cover continuously during the sensor test mode and ‘Cover
open/close’ message appears normally, the status of cover switch is normal. If message is not displayed
properly, there’s a problem with cover switch status and it needs to be inspected.

Solenoid Test

This test is used as to check if all solenoids installed in the machine operate properly or not.

The solenoids that can be checked from the solenoid test mode are the followings:

- Tray1 Pick up Solenoid

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 - MPT Pick up Solenoid
- Duplex Solenoid

To run the solenoid test:

1. Select Device Test from Diagnosis Mode.

2. Select Solenoid Test. (Entering solenoid test mode completed and start test)

When solenoid test starts, 3 solenoids listed above are turned on at the same time. And turned off after 2
seconds.

Quality Pages(Print Quality Page

To print the print quality page:

1. Select PRINT TESTS from Diagnosis Mode.

2. Select Quality Pages.
2 pages will be printed. Button operations will be ignored until pages are printed.

First page is a skew adjusting page and the other page is a print quality checking page.

PRINTER SETUP

 Page Count

You can check and modify the page count value.

To modify the page count:

1. Select Page Count from PRINTER SETUP menu.

2. The selected number can be increased or decreased with arrow keys and pressing Select will
apply the changed value temporarily.
3. Pressing Select again will save the changed number.
4. To cancel, press Return key.

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 Perm Page Count (Permanent Page Count)

Permanent page count can be seen from this menu option. The permanent page count cannot be
changed from Control Panel by a user or technical engineer.

Scanner Service
FB Left Margin

To adjust scan margin,

1. Use the gradation chart on the paper’s edge to check current scan margin.
2. Select value to be changed from Top Margin and Left Margin.
3. Press the arrow keys to set desired value and press Select key.
Print margin range is like the followings and can be change with unit of 1.
Categories Value (unit: 1/600 inch) Image Moving Direction
FB top margin -94 ~ + 94 +: Image moves up
FB left margin 0 ~ +22 +: Image moves left
ADF top margin - 94 ~ +94 +: Image moves up
ADF left margin 0 ~ +22 +: Image moves right

4. Use the gradation chart on the paper’s edge to check changed margin.
5. To exit, press Return.
6. Adjust FB top margin, ADF top margin and ADF left margin identically.

FAX Service
FAX TEST

Generate Tone

7. Select Fax Test from diagnosis mode.

8. Select Generate Tone.
9. Use arrow keys to set the signal to test and press Select key.
When the signal is selected, output signal is sent and continued until stop key is pressed. The
categories that can be tested from Generate Tone are the followings.

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 1) Answer Tone
2) DTMF Tone
- 0~9, *, #
3) 2100Hz Tone
4) 1100Hz Tone
10. Use measuring instrument to inspect and press Stop key.
11. To exit, press Return.

Detect Ring

This function is used as to measure received ring signal. A measuring instrument is required for signal
test.

1. Select Fax Test from diagnosis mode.

2. Select Test Menu.
3. Select Detect Ring.
4. Ring signal is received until Stop key is pressed.
5. Use measuring instrument to inspect and press Stop key.
6. To exit, press Return.

Go Off Hook

This function is used as to measure off hook signal. A measuring instrument is required for signal test.

1. Select Fax Test from diagnosis mode.

2. Select Test Menu.
3. Select Go Off Hook.
4. Off hook is maintained until Stop key is pressed.
7. Use measuring instrument to inspect and press Stop key.
8. To exit, press Return.

Modulation

This function is used as to test modulation signal. A measuring instrument is required for signal test.

1. Select Fax Test from diagnosis mode.

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 2. Select Test Menu.
3. Select Modulation. Selectable Modulations are the followings.
A. V.21 300bps
B. V.27ter 2400bps
C. V.27ter 4800bps
D. V.29 7200bps
E. V.29 9600bps
F. V.17 7200bps L
G. V.17 7200bps S
H. V.17 9600bps L
I. V.17 9600bps S
J. V.17 12000bps L
K. V.17 12000bps S
L. V.17 14400bps L
M. V.17 14400bps S
N. V.34 2400bps
O. V.34 4800bps
P. V.34 7200bps
Q. V.34 9600bps
R. V.34 12000bps
S. V.34 14400bps
T. V.34 16800bps
U. V.34 19200bps
V. V.34 21600bps
W. V.34 24000bps
X. V.34 26400bps
Y. V.34 28800bps
Z. V.34 31200bps
AA. V.34 33600bps
BB. V.34 2400 baud
CC. V.34 2800 baud
DD. V.34 3000 baud
EE. V.34 3200 baud
FF. V.34 3429 baud

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 4. Use arrow keys to set the signal to test and press Select key. When the signal is selected, output
signal is sent and continued until stop key is pressed.
5. Use measuring instrument to inspect and press Stop key.
6. To exit, press Return.

Fax SETUP

Fax Setting

1. Select Fax Test from diagnosis mode.

2. Select Fax Setting
3. Use arrow keys to select a menu to test and press Select key. The categories that can be tested
from Fax Setting are the followings.
1) Tx Speed
(1) V.34
(2) V.17
(3) V.29
(4) V.27
2) Rx Speed
(1) V.34
(2) V.17
(3) V.29
(4) V.27
3) Coding Option
(1) MH
(2) MH/MR
(3) MH/MR/MMR
(4) MH/MR/MMR/JBIG
4) Print T30 Log
5) Detect EOLs: Configuration range 0~6. default 3
4. Press OK to save settings.
5. To exit, press Return.

Modem Setting

This function is used as to change Modem configurations.

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 1. Select Fax Test from diagnosis mode.
2. Select Modem Setting.
3. Use arrow keys to select a menu to test and press Select key. The categories that can be tested from
Fax Setting are the followings.

Categories Range Default

Select Country Korea
Dial Timeout 30s ~ 180s 59
Transmit Level -35dB ~ 0dB -11
Receive Threshold -50dB ~ -16dB -43
DTMF Low Level -15dB ~ -1dB -10
DTMF High Level -15dB ~ -1dB -7
Pulse Make Time 20ms ~ 50ms 32
Pulse Break Time 50ms ~ 80ms 64
Pulse Dial Type Normal, Pulse One, Ten Minus Normal
Interdigit Delay 600ms ~ 1000ms 850
DC Characteristic DC1, DC2, DC3, DC4 DC2
Impedance 600, Complex, 540 600
Caller ID Pattern FSK FSK
Busy Tone Cycles 1 ~ 10 3
Busy Tone Min On Time 1 ~ 255 45
Busy Tone Max On Time 1 ~ 255 55
Busy Tone Min Off Time 1 ~ 255 45
Busy Tone Max Off Time 1 ~ 255 55
Extension Support Enable, Disable Disable
Pulse Fall Time Fast, Slow Fast
Extension Voltage Treshold Enable, Disable Disable

4. Press OK to save settings.

5. To exit, press Return.

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  Counter

This function is used as to check Fax Counter value.

1. Select Fax Test from diagnosis mode.

2. Select Counter.
3. Use arrow keys to select a menu to test and press Select key. The categories that can be checked
from Counter are the followings.
i. Tx Total No
ii. Rx Total No

Error Log
ERROR LOG

Display Log

Error log offers the printer’s error history. Up to recent 12 printer errors are displayed. The recent error is
displayed first and oldest is displayed on the bottom. When the log is full and an error occurs, the oldest
error gets deleted.
Each error is displayed with 0XXXXX and 1XXXXX and when the first digit is 0, it is a fatal error (SC) that
cannot be solved by general user and 1 is a recoverable error that can be recovered with user’s operation.
Additionally, if there are no stored errors, 000000 is displayed.

To view error log:

1. Select Display Log from Error Log menu.

Error log displays 4 errors in three times as the figure. To move to next screen, press Continue.

For example,

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 In this example, the most recent error is (1) 101201 that can be solved by a user. When there’s no
error, 000000 is displayed. Second occurred error is a user recoverable (1) 101205 error and orderly,
7th error is (0) 001400 error that cannot be solved by a user.
2. To exit error log, press Return.

Print Log

Error log can be printed from additional diagnosis information.

To print error log:

1. Select Print Log from Error Log menu.

2. To exit Error Log menu, press Return.

Clear Log

1. Select Clear Log from Error Log menu.

2. Clear Log? is displayed.
3. Press Select to clear log. To exit without clearing log, press Return

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 Optional Tray S/W Upgrade (Download)
Pre-Condition Setting (Step 1)

The download program (FlashSta) must be installed on PC and ABBAbank.mot file and ABBAbank.id file
must be in same folder.

Download Cable (1 Set)

(Communication Board + Harness + Cable)

Proceed with the followings before running the download program.

1. Turn the power off and plug Shunt on arrow to tray board as above figure.
2. Connect 1 set of download cable as the figure and connect it to serial port on PC.
3. When setting is completed as above figure, apply power.

Program Download (Step 2)

When step 1 is completed, run the FlashSta.exe file from PC.

Download will proceed as the followings.

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 Step 1: Click OK. Step 2: Click Refer... and select and run ABBAbank.mot
file from the folder.

Step 3: When ID value is filled as above figure, click OK. Step 4: Click E.P.R...

Step 5: Click OK. Step 6: Downloading the Step 7: From Read Check.
program

Step 8: Download complete

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 Program Download (Step 2)

When program downloading is completed, proceed with the followings.

1. When downloading is completed and step 4 of download procedure window appears, click Exit
button.
2. Turn the power off and remove the Shunt and download cable 1 set on tray board from step 1.

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