The Four Functions of Management - What Managers Need To Know - AIU
The Four Functions of Management - What Managers Need To Know - AIU
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While most positions and departments within a business are tasked with specific duties based on
particular knowledge, expertise, or company needs, managers can have a broader and more complex
set of responsibilities. More than just specialized knowledge, management requires an ability to
navigate numerous procedural, structural, and interpersonal challenges in the process of guiding
one's team to the completion of various goals.
Originally identified by Henri Fayol as five elements, there are now four commonly accepted
functions of management that encompass these necessary skills: planning, organizing, leading, and
controlling.1 Consider what each of these functions entails, as well as how each may look in action.
Planning
One main role of a manager is creating a plan to meet company goals and objectives. This involves
allocating employee resources and delegating responsibilities, as well as setting realistic timelines
and standards for completion. Planning requires those in management roles to continuously check
on team progress in order to make small adjustments when necessary, while still maintaining a clear
picture of a company's larger aims and goals.
Much of one's planning function consists of working independently to determine what
responsibilities must be given to which employees, setting priority levels for certain tasks, and
creating timelines. However, communication also plays an important role. For example, managers
deal with planning when they meet with company leadership to discuss short and long-term goals,
and when they communicate the specifics of a new project to their team or check-in periodically to
ensure individual objectives are being met on time.
Organizing
Along with planning, a manager's organizational skills can help to ensure a company or departmental
unit runs smoothly. From establishing internal processes and structures to knowing which
employees or teams are best suited for specific tasks, keeping everyone and everything organized
throughout daily operations are important functions of management.
Organization isn't just about delegating tasks efficiently and making sure employees have what they
need to accomplish their tasks, however. Managers also need to be able to reorganize in response to
new challenges. This could come into practice in the form of slightly adjusting the timeline for a
project or re-allocating tasks from one team to another. Or, it could mean significantly altering a
team's internal structure and roles in response to company growth.
Leading
Managers should be comfortable and confident commanding their team members’ daily tasks as
well as during periods of significant change or challenge. This involves projecting a strong sense of
direction and leadership when setting goals and communicating new processes, products and
services, or internal policy.
Leadership can manifest itself in a number of ways, including recognizing when employees need an
extra boost of reinforcement and praise to handling conflicts between team members fairly and
decisively. Often, managers may function as leaders even during small personal interactions by
modeling supportive, encouraging, and motivational qualities.
Controlling
To ensure all of the above functions are working toward the success of a company, managers should
consistently monitor employee performance, quality of work, and the efficiency and reliability of
completed projects. Control (and quality control) in management is about making sure the ultimate
goals of the business are being adequately met, as well as making any necessary changes when
they aren't.
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1. “What Are the Four Basic Functions That Make Up The Management Process.” Houston Chronicle. Retrieved from:
2. “Management Occupations.” U.S. Bureau of Labor Statistics. Retrieved from: https://www.bls.gov/ooh/management/ (Visited
08/31/18). This data represents national figures and is not based on school-specific information. Conditions in your area may vary.
AIU cannot guarantee employment or salary. For important information about the educational debt, earnings and completion rates of
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