I4 Implementation in India
I4 Implementation in India
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IN THE INDIAN APPAREL INDUSTRY
Submitted By
NIMESHEE SINGH
MR. T. S. PRAKASH
May, 2018
Abstract
This study explores the current scenario of industry 4.0 in other industries as well as the
apparel industry. It takes a look at various technologies that are currently available for
unit. The study also investigates current implementations of industry 4.0 and smart
factories such as SunPower, to develop an implementation Plan tailored for the apparel
industry, especially in India. It provides guidelines for this implementation along with a
series of steps that an organisation can follow to implement industry 4.0 or digitalization
in the manufacturing unit. This implementation plan consists of 5 phases. The first
phase consists of the implementation of MES PLM, and ERP software. The second
phase consists of integrating the software implemented in the first phase to allow for
data flow between these disparate systems. The third phase consists of PLC
collect production-related data. The next phase is about implementing Robotics, which
is still an experimental phase as very few robotic machines are available for the apparel
industry. The final phase comprises of the implementation of Big Data Analytics,
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Certificate
“This is to certify that this Project Report titled “Study of Industry 4.0 in the Indian
conducted under the guidance of Mr. T. S. Prakash towards partial fulfilment of the
No part of this work has been copied from any other source. Material, wherever
Signature of Author/Researcher
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Acknowledgements
This project opportunity I had with Rajesh Bheda Consulting Pvt. Ltd. was a great
NIFT Mumbai, for providing me with this opportunity and to Rajesh Bheda Consulting
I am highly indebted to my faculty mentor, Mr. T.S. Prakash for his guidance and
project & also for his continuous support in completing the project.
I express my deepest gratitude and special thanks to Dr. Rajesh Bheda, CEO, Rajesh
Bheda Consulting Pvt. Ltd. who took out time to hear me out and guide me.
I also express my deepest thanks to Mr. Nikhil Padhi, Solution Architect, SunPower
Corporation for guiding me in this project, Mr. Hasitha Jayatilake, Executive, MAS
Holdings for providing his insight for this project and Mr Sushil Raturi, Associate
Professor, NIFT Mumbai for his guidance in this project. I would also like to thank all the
companies that provided valuable data for the purpose of this project.
Last, but not the least, I acknowledge the support my parents gave me in this project.
They are a source of inspiration for me and without them I could not have completed
this project.
Thanking you,
Nimeshee Singh
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List of Tables
Table 1 Details of Case 1 .............................................................................................. 77
List of Figures
Figure 1 Key technologies of Industry 4.0 ....................................................................... 7
Figure 4: Flowchart depicting data flow and connections between various systems ..... 33
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Contents
Abstract ........................................................................................................................... 2
Certificate ........................................................................................................................ 3
Acknowledgements ......................................................................................................... 4
List of Tables ................................................................................................................... 5
List of Figures .................................................................................................................. 5
1. Introduction & Need of the Topic .............................................................................. 1
2. Objective of the Research ........................................................................................ 4
3. Review of Literature ................................................................................................. 5
4. Methodology .......................................................................................................... 26
5. Overview of Implementation Plan........................................................................... 28
Phase 1: Internal Data Collection and Storage (Isolated Systems) ............................... 31
Phase 2: Systems Integration & Communication .......................................................... 57
Phase 3: Automation & PLC Integration ........................................................................ 62
Phase 4: Higher-level automation & Robotics ............................................................... 66
Phase 5: Big Data Analytics & Artificial Intelligence ...................................................... 68
Case 1 ........................................................................................................................... 77
Case 2 ........................................................................................................................... 80
Case 3 ........................................................................................................................... 81
6. Financial Data ......................................................................................................... 85
7. Results ................................................................................................................... 97
8. Limitations & Scope of Further Study ..................................................................... 99
9. Conclusion ........................................................................................................... 100
Concept Note for Shop Floor Data Collection Attachment .......................................... 101
Appendix A - Questionnaire ............................................................................................. I
Appendix B – List of Respondents .................................................................................. V
Annexure A – List of Persons Contacted........................................................................ VI
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1. Introduction & Need of the Topic
Manufacturing, irrespective of the product, requires data. This data can come from
various sources. It can be a forecast of future sales, or real time data of pieces
produced per shift from the production floor. Before the advent of digital technology, this
data was collected and analysed manually. Through new technology, it has become
easier, faster and cheaper to collect and analyse data via digital means. A digital
revolution is on the horizon for the manufacturing industry, and it is being called Industry
4.0.
virtual and real worlds and creating a platform of interoperability between IT and
cyber-physical systems that are embedded in the equipment monitor these operations,
collecting real-time data and making decentralized decisions as and when required.
Such manufacturing environments, i.e. smart factories, are flexible and can deal with
The apparel industry has been in a technological rut since after the invention of the
sewing machine; while some technological advances have been made, automation has
industry, primarily because of the complex nature of operations and the pliability of
developments show that the industry is catching up, and at the right time. “Apparel 4.0”,
1
the introduction of Industry 4.0 in the apparel industry, has now become a key topic of
discussion. Automation from the 80s and 90s is making a comeback in a more
In an average garment production scenario, the cut-to-ship ratio is around 98%. This
means that for every 10,000 garments cut for production, 200 are not being shipped. Of
the total garments that are overall produced, around 30% are never even worn. [1]
Why? This is because the entire supply chain relies on forecasting and estimation. The
defect and rework rate is estimated, and fabric is ordered in excess accordingly. When
the actual values vary from the forecasted values, it generates considerable losses.
Sales forecasts are made, which, when not reached, lead to discounted sales and
deadstock.
reduce the amount of wastage. Not only is it economical, but also sustainable. Smart
factories are immensely flexible, and if the execution is right, the apparel production
process can be built on the fundamentals of mass-customization, which will reduce the
Industry 4.0 and smart factories will be a major change for the apparel industry. It will
play a major role in this new revolution. As customer needs shift towards mass
times and increase flexibility. The Indian apparel market is calculated to grow at a
CAGR of 13% and is predicted to reach approximately USD 124 billion by 2020, which
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It is necessary now more than ever for apparel companies to assess their positions and
ready themselves for the oncoming wave of changes. For this purpose, a thorough
study is required to be undertaken which analyses the current scenario of the apparel
sector in India as well as elsewhere. This study, thus, focuses on the implications of
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2. Objective of the Research
This project focuses on the implications of Industry 4.0 on the apparel sector, especially
in India. The project will be taking into account the recent interest of government in the
textile sector as well as advances made to digitize manufacturing and adopt Industry
1. Study the various technologies that are associated with smart factories, such as
4. To develop a device to collect real time data from apparel manufacturing shop floor
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3. Review of Literature
3.1 Smart Factories
Radziwon et al. conceptualized smart factories as the leap forward from more traditional
automation systems to a more connected & flexible system that can continuously and
simultaneously collect and analyse data to cope with changing demands. [3] Such a
setup can effectively integrate data from various levels and manage manufacturing
al., Deloitte, this can create a more agile manufacturing environment with lesser down
time and the ability to deal with fluctuations in the facility or at a larger scale. [4]
As the market moves towards a more customer-centric model, manufacturers are facing
the demand for mass customization, reduction in time to market, improvements in the
quality and reduction in cost of the product. However, according to Yoon et al. (2012),
systems are not sufficient to cater to the needs of the industry. Instead, a U-factory, with
The concept of a U-factory is similar to that of a smart factory, which utilizes cyber-
physical systems embedded in various areas of a production facility to collect data and
collaborate accordingly. A true smart factory will incorporate both horizontal and vertical
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Another vision of a smart factory by Hadar & Bilberg (2012) incorporates the idea of a
decentralized supply chain – with localized smart manufacturing units that have the
capability to focus on the local demand trends. The authors focus on the challenges
faced by Danish companies that operate on a global scale, such as Lego. Because of
the global nature of these companies’ outreach, their supply chains are often complex
and consist of several contributors. The authors suggest that by following a glocalized
approach, lead times and inventories can be minimized while also maintaining a certain
Yet another study by Kolberg & Zühlke (2015) proposes that lean manufacturing can be
supplemented by Industry 4.0 technologies. Lean processes are more standardized and
transparent, thus reducing the risks associated with such integration. There is a
requirement for a proper framework, which, when established, can prove to be quite a
The findings of a recent global survey by Capgemini suggest that by the end of 2022,
manufacturers expect that 21% of their plants will be smart factories. Sectors such as
aerospace & defence, industrial manufacturing, and automotive, where people work
Smart factories could add $500 billion to $1.5 trillion in value added to the global
process will be redefined from the grassroots level in order to make way for the latest
technologies. Smart factories are a component in the grand scheme of Industry 4.0,
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which will mark the beginning of a new era for industrial manufacturing. The key
Semantic
Technologies
• AI
• Intelligent UI IoT, Industrial
Internet, cloud
technologies
Simulation • Cloud computing
• Edge Computing
• Fog Computing
• Intelligent ERP
Product
Industrial Big
Lifecycle
Data
Management
INDUSTRY
4.0
Visual
Cybersecurity Computing
• Augmented Reality
Intelligent
Robotics Industrial
• Robots Automation
• Cobots
used in smart factories, but also in smart homes and smart cities. When used in
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household devices, it gives the user the freedom to control appliances with the touch of
IoT is the link that connects the sensors and actuators in the equipment to the data
collection mainframe, which would otherwise require bulky wiring and large investment.
investment of $178 billion in 2016, which is more than twice as much than the second
largest vertical market (in IoT spend), which is transportation. [11] IoT can be
and for condition based maintenance. Data collected from IoT smart devices can be
used for quality monitoring and enhancement of the production processes. [11]
Rouse (2016) explains the definition of big data: this term describes any voluminous
amount of structured, semi-structured and unstructured data that has the potential to be
mined for information; it is characterized by 3 Vs, which are large volume of data, wide
variety of data types and the velocity at which this data must be processed. [12]
simultaneously. Cloud based storage saves this data remotely, which can then be
focuses on computing closer to the device rather than sending it all the way to the data
centre. Edge computing triages the data locally so some of it is processed locally,
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As manufacturing technology improves, Shoemaker (2017) anticipates that planning
procedures must be updated to keep up with the large amounts of data and provide
outputs that cater to the enhanced business processes and are easy to understand.
Intelligence ERP (iERP) utilized machine learning and differentiated user experiences to
These technologies, when used in conjunction, can be used to run simulations of the
reports that augmented reality is being used in some companies for the training of
maintenance staff, supporting workers in complex operations, and for quality control.
scenario. From automobiles to elevators, from sports shoes to aerospace, Industry 4.0
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3.3 Apparel Manufacturing-specific Technologies
In an apparel manufacturing unit, or more precisely on the shop floor, huge volumes of
data are continuously being generated. However, much of this data is neither captured,
nor analysed. For example, while the supervisor may keep track of the number of
pieces an operator is producing per hour, it is very difficult for him/her to manually keep
track of how much time the operator is spending in material handling, and how much is
the actual needle time, even for a single operator. Multiply this by the number of
operations in a line, and the task seems virtually impossible. But by using an
simultaneously. Fleish (2010) anticipates that from this data, blind spots can be found
that were previously unknown, and can help management in decision making. [17]
The apparel manufacturing sector is not a heavy industry, which can account, in some
part, for the fact that automation has not been completely incorporated into the
production process. This combined with the fact that fabric, the main component of
robotic appendages, has caused a technological rut in the past few decades.
[18]However, in recent times, several new innovations have been made that may pave
Several new and exciting technological advances have already been made in this
direction in apparel manufacturing. Sewing machines can not only sew straight lines
without any human aid, but also complex curves (Vetron AutoSew), wirelessly accept
settings from a smartphone (Brother), follow hand gestures and even communicate with
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other machines to co-ordinate production (QONDAC Networks). Modular machines
have been developed with detachable heads so that several types of heads can fit on a
machine (Vetron Modular), increasing flexibility and decreasing changeover time. IoT
based machines have been devised, which when used along with Industrial Internet can
manufacturing unit for 1/5 of the market price. It can be introduced to a factory
regardless of its scale. The cloud-based system collects real-time data and visualizes it
in the form of graphs, charts and diagrams that can be viewed remotely to ensure better
monitoring.
Juki DDL 9000C is a series of SNLS sewing machines in which adjustments are fully
digitalized. The settings can be reproduced with total accuracy to perfectly suit the
materials being sewn. The machine has both vertically & horizontally driven feed
mechanism, which allows for better feed and less chances of seam defects. Thread
tension and presser foot pressure along with other settings are digitally controlled via a
control panel mounted on the machine. Smart phones can be paired to the machine via
NFC (Near Field Communication) to browse and edit data and settings. The machine
can even detect multiple layers and change settings accordingly to give a better stitch
quality.
which keeps track of real time sewing data on the production floor. Vetron Trace sewing
machine follows the operator’s hand gestures to sew a garment. The Autoseam
machine sews curves automatically. Also, the company has developed modular
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machine heads that can be interchanged to reduce downtime while setting up a sewing
line.
Mitsubishi has come up with a smart factory concept, called eF@ctory. The company
also has developed industrial sewing machines and automation solutions through which
production data can be extracted from the machine controllers in real time.
Since the apparel industry is a highly labour intensive one, it is important to consider the
manufacturing unit and whether or not those needs can be fulfilled through appropriate
training.
explained how AI and Big Data were being used to improve the business processes.
While robotics is yet to enter in apparel manufacturing, but cloud, mobility and data are
now being used in Industry 4.0 perspective and are attracting major investments.
They have been able to implement powerful data analytics due to the cloud computing
power that is brought about by new and better technologies. AI provides a new
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All software used by Hirdaramani is cloud based and mobile ready. Integrated analytics
has been incorporated, because of which all data collected goes to data mine in the
The company had 20 years’ worth of data which was analysed to find which type of
product, customer had what type of trend, which was then used to give insight into
production
They are now moving away from tabular data reports towards visual dashboards, KPIs
etc. which are mobile friendly. The company has heavily invested in integration.
The company has an in-house software called Res.Q which is used for quality
management, development of skill matrix and machine inventory. The Res.Q supervisor
app can be used by supervisors to monitor the production in real time by providing data
Their shop floor solution is used to predict (productivity, issues, downtime, defect ratios
etc.) using AI. Simulation was used to cut down sampling time by 2/3rd using 3D
sampling techniques.
Chat bots are being developed for HR related purposes. They also intend to use Alexa
in boardrooms for reporting to upper management. Humidity, heat sensors and controls
are planned to be automated to adjust temperature and humidity based on time and
real-time readings. They are also looking at centralized and automated warehouses.
[19]
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Smart manufacturing technology makes it possible for companies to achieve full supply
chain transparency. By having process visibility, they can now adopt different business
models, improve operational efficiency, and produce in larger volumes. This gives rise
personalization possible
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3.4 Industry 4.0 in India
India’s rank on the Network Readiness Index in 2013 was 61. In 2016, India ranked 91
out of 139 countries. India was ahead of Pakistan (110) and Bangladesh (112), but
behind Sri Lanka (63), Malaysia (31), and China (59). Singapore topped the rankings for
According to IBEF, the Government of India has set an ambitious target of increasing
IoT, being one of the most important aspects of Industry 4.0 for India, is expected to
capture close to 20 percent share in global IoT market in the next five years. According
to IBEF forecast, the IoT market in India is projected to grow at a CAGR of more than
[21]
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SMART FACTORY IMPLEMENTATION STATUS
ACROSS GEOGRAPHIES
Yes - we have an ongoing smart factory initiative
Yes - it is currently being formulated (not in operation)
No - but we plan to have a smart factory initiative in the next 3-5 years
No - we are not likely to have a smart factory initiative anytime in the future
[8]
The above graph shows a comparison between various companies showing percentage
of industries which have reported smart factory initiatives. It can be seen that 28% of
companies have an ongoing initiative in India, whereas 25% say they are not likely to
have any such initiatives. Of the countries surveyed, India is second last, only beating
China by 3%. Seeing as how 53% of Chinese companies are formulating such
initiatives, the highest percentage of any countries, it is likely to surpass India soon.
Chiplunkar (2017) emphasizes in his study of connected factories in India, that the
requirements for widespread adoption of Industry 4.0 in India, or generally require basic
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level of mass scale digitization of product processes and power. Investments in data
gathering, analytics, integration and security along with IoT are also essential.
According to the author, research & development must be given further credence.
Meanwhile, the workforce must also be reskilled and upskilled, for making connected
policies, which will facilitate businesses to take action in this direction. [22]
Indian Institute of Science (IISc) is building India’s first smart factory in Bengaluru with a
Kumar (2016) reports in Times of India, that data is to be collected through a variety of
sensors in the proposed factory – from the posture of the man welding, or cutting, to the
kind of energy the welding machine is using and what damages it is bearing and when it
General Electric has invested USD 200 million in the facility in its only multi-modal
factory in India where digitally interlinked supply chains, distribution networks, and
servicing units form part of this intelligent ecosystem. [23] This plant, based in Pune, is
The advanced manufacturing plant, which is located in Pune, near Mumbai in western
India, covers 67 acres. It will employ 1,500 workers who will share production lines,
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support infrastructure and equipment like 3D printers and laser inspection technology.
Besides making jet engine and locomotive technology, they will also assemble wind
turbines and build water treatment units for the oil and gas and agriculture industries.
[25]
Plants operated by Godrej and Welspun use the Intelligent Plant Framework provided
by Covacis Technologies to run their factory floors. The Framework connects every
machine node in a factory and understands the rate of work and efficiency. The aim of
the framework is to let the corporate cut down on wastage and organise production
flows. [26]
suburb of Bidadi, around 20 packaging machines are connected over a network. The
company gets a monthly review about the machines over a dashboard. This way, the
At Mahindra & Mahindra’s Nashik plant, there are robots building car body frames and a
similar scene plays out in Pune at the Tata Motors plant. According to Rout (2017) from
Capgemini, most large OEMs from the automobile industry in India have 40% of plant
work done using robotics. Over the course of the decade, they will move to 70% to be
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3.6 Industry 4.0 in Indian Apparel Sector
The Indian apparel industry is suitable for the implementation of Industry 4.0 as it has a
strong IT base as well as several large manufacturing units with their eyes on
The government of India is also taking many relevant steps to ensure that the India
textile & apparel industry will be able to grow by 2025. It is also supporting digitalization
“Incentives under the Scheme of Hire-Purchase and TUFS in specific segments should
This means that only purchase of machines made in India will be eligible for the TUFS
machines. It will also promote innovation of new technology in India, which is vital for
“Import of second hand machinery should not be eligible for benefits under TUFS.”
This will further promote innovation in India as demand for new technology will increase.
In order to help individual enterprises achieve zero defect production and improve
productivity levels, the textile sector should be covered by a Ministry of Textiles run
Ministry of Small and Medium Enterprises for all SMEs. The key elements of NMCP are
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Managerial Development, Design Promotion, Quality Management, IPR, Marketing
Assistance, etc.
This will push the industry towards agile and digitalized production, which will further
facilitate I4.0.
“In order to promote R&D at company level, it is recommended that expenses made by
textile and apparel sector companies for contract R&D should get the same tax benefits
The Ministry should have an R&D Fund which could be used to finance R&D for specific
needs identified by industry. Individual R&D projects should also have some industry
All in all, the government has taken notice that this is a growing industry and is keen to
promote technology upgradation in this sector. This is likely to make the transition to
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3.7 Industry 4.0 & Digitalization Readiness – Self Assessment
A study of various assessments available online was done, as these will be able to
provide an insight into which questions to ask, how to interpret the responses and thus,
what information may be required for one to conclude for sure that a certain company is
Use of Insights
Customer Touchpoints
questions that review the usage of digital data that the company incorporates into its
decision making.
The results show whether you are “Thinking Digital”, “Doing Digital” of “Being Digital” in
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Agree / Plan In Place
Questions are based around whether certain aspects of digitalization are put to practice
or not, and to what extent. For example, how confident is the test taker that there will be
Overall assessment is quite subjective. Results are shown on a scale that goes from 0-
5, with “Call an expert” at 0, “Review your digital plan” in the middle and “You’re good to
Foundational infrastructure
Virtualization technology
Self-service IT capabilities
Service standardization
IT financial practices
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4. Industry 4.0 - Enabling Digital Operations Self Assessment - i40-self-
assessment.pwc.de
This assessment is comprehensive as it takes into account the type of industry, the area
and the annual revenue of the company as well. It contains 33 questions that assess
Business Models,
IT Architecture
The result is shown in the form of a spider web that highlights the key strength and
It also declares whether the company is a digital novice, vertical integrator, horizontal
collaborator or a digital champion, along with key areas that make them so. Overall it is
useful for this project as it assesses the whole company for readiness and also gives
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3.8 Changes in Job Scenario Due to Industry 4.0
According to a survey conducted by the World Economic Forum in 2016, Mobile internet
& cloud technology (34%) was rated as the top trend that would drive change in terms
of business. This was followed by Computing & Big Data (26%). It was estimated that
the impact of both these technologies would be felt by 2017, as compared to robotics
(9%) and artificial intelligence (7%). It was reported that out of major countries such as
China, Japan, UK & USA, India currently has the highest ease of recruitment. This
number is expected to fall by 2020, though. It is estimated that it will become more
difficult to recruit in India in the coming years. In contrast, Italy is expected to have the
ILO’s report on transformation in ASEAN countries reveals that close to 56% of jobs are
production is the largest industry, close to half a million sewing operators are at risk to
lose their jobs. [30] In a study by Frey & Osborne (2013), it was found that sewing
machine operators have a probability of 0.89 of being computerized, ranking 503 out of
A quarter of people losing their jobs because of automation by 2021 will be from India,
to the company’s research, India will make up around 23% of jobs to be lost to
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On the other hand, according to IT industry veteran T.V. Mohandas Pai, former human
resources head at Infosys Ltd and chairman of Aarin Capital, concerns over job cuts
stemming from automation are exaggerated. He stated that if India grows at 8% a year,
with a labour productivity increase of 1.5% a year, jobs should grow at a rate of 6.5% a
year. With automation, jobs may grow within a band of 4-5% a year for the next 10
years. [32]
While repetitive tasks such as those performed by sewing operators may be taken over
by machines, it is a matter of reskilling & upskilling the work force to maintain their
machines. ATMs, i.e. automated teller machines, had two countervailing effects on bank
teller employment. They replaced a lot of teller tasks, reducing teller jobs by a third. But
banks quickly discovered that it also was cheaper to open new branches, and the
number of bank branches increased by about 40 percent in the same time period. The
net result was more branches and more tellers. But the job profile of these tellers
solving problems and introducing them to new products like credit cards, loans and
investments. [33] A similar situation can be imagined for manufacturing related jobs.
Rather than eliminating the need for human workforce, it would be beneficial to
production.
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4. Methodology
This study is a descriptive research. The method of research that is used in this study is
qualitative in nature. Various technologies pertaining to Industry 4.0 have been studied
and the developers of such technologies have been contacted for further detail,
wherever possible. Examples from various other industries have been taken to create
an Industry 4.0 implementation guideline for the apparel industry. Surveys have been
taken from various apparel manufacturers across the country to determine the level of
implementation that currently exists. From these, three cases are taken according to the
how to proceed.
The study makes use of secondary data from various sources, both offline and online.
This has been used as a basis for the fundamental idea of Industry 4.0.
Standards for technological advancements will be set according to the garment industry,
on the basis of which benchmarking will be done. Companies will be categorized based
on their level of automation, turnover etc. The study will then further collect data
required to assess the amount of time, resources and effort required for the companies
Primary data has been collected as required relating to cost and availability of I4.0-
ready machines, demand of such machines both within and outside of India, expert
opinions on the topic of “Apparel 4.0” etc. Informal interviews have been conducted to
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Survey has been done to assess the knowledge of Industry 4.0 in various companies,
as well as their future plans regarding the same. This was done to provide an insight
into the readiness of the Indian apparel industry. The survey was presented in the form
of an online questionnaire.
The companies surveyed have been taken to be a mix of domestic and export-oriented
manufacturers. Also, they have been surveyed on the basis of the size of the company.
From the data collected, an analysis has been done to find out the financial implications
on the basis of their target customers (domestic & export) as well as their company size
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5. Overview of Implementation Plan
Industrial production is nowadays driven by global competition and the need for fast
for the volatile market to which the apparel industry caters. Such requirements of the
market can be met only by radical improvements and improvements in the current
key players in the company’s value chain, such as suppliers and customers.
The implementation of Industry 4.0 is still in its nascent stage, not only in the apparel
industry but in all industries in general. It is a new and novel concept, with certain
successfully implemented Industry 4.0 in their companies in some form. One of these
companies is SunPower, which used a 5-step process to turn one of their facilities into a
smart factory. The results included a 10% reduction in cost, 40% reduction in direct
labour and 40% improvement in throughput. [34] The SunPower case study utilizes
a step-by-step plan which builds up the level of technology in the manufacturing facility
while eliminating bottlenecks and thus facilitating the implementation of the next step.
The needs of the apparel industry differ from those of other industries, mainly because
the apparel industry has very frequent style changeovers, which, at times, can be very
drastic. Also, the production of apparels requires handling of fabric, which is difficult to
manage using robotic appendages. It is necessary to create a solutions that will work
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Derived from the case study of SunPower and other such companies, the
implementation plan discussed in this report has 5 main phases which have been
tailored according to the main needs of the apparel production industry. Each phase is
efficiency, reducing quality issues and thus increasing revenue. While the needs of each
individual organisation will be different, this plan is expected to benefit those who are
While this is a basic implementation plan based on individual study, it should be noted
that each company can interpret it as per their own requirements and make
amendments as and where deemed fit. The aim of this plan is to provide a fundamental
framework upon which companies can build their own models for smart factories.
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Internal Data Storage & Collection (Isolated Systems
Robotics
Big Data, AI
Machine Learning Robotic Process Automation
30
Implementation Guidelines
Phase 1: Internal Data Collection and Storage
(Isolated Systems)
Important data is continuously generated in an apparel production unit. This includes
efficiency of each operator, the number of pieces produced per hour or per shift, the
number of defects in a particular style from a particular line, and so on. The first step
towards a smart factory is to make data easy to store and retrieve. This also means that
data is to be collected with more accuracy and more frequently. This is done so that
there are enough metrics being collected consistently to be able to regularly highlight
the performance of each unit in the production process (i.e. each worker) rather than an
Data collection is currently done manually, and stored either in a hard document form,
or fed into a digital system. Because manual data collection cannot be done too
frequently (in the range of once per minute) the data does not give one a complete
image of the production floor. Data for key performance indices such as OEE,
productivity and efficiency are collected at certain intervals, and do not facilitate real
To elaborate, the current data collection methods are too infrequent to provide an output
that would give enough information for one to make any sort of correlations. For
example, a data sample given with enough information may show that the productivity
of operators decreases significantly fifteen minutes prior to the lunch timing. Of course,
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this is a hypothetical case, but with data that is sufficient to create such connections, the
management may be able to identify and rectify issues that were previously unknown.
System (MES). As the name suggests, the application of MES is in the manufacturing
section, where it collects information about work orders that are being executed.
Information on their relevance to manufacturing, their benefits and other such details
are readily available for companies to understand the application better. This will also
help them make a more informed choice when looking for such systems. Also, this
system can be used in conjunction with RFIDs to keep track of each piece in the
production line.
To begin the setup of a smart factory, it is essential to reduce paper trails to a minimum
and digitize as much of information and transactions as possible. For this, a suitable
ERP system is required to act as the bridge between multiple processes. The ERP is
essential to keep track of all the orders. It will also be used to generate work orders for
the MES, as will be explained later. Companies can select an ERP based on their
(BOM) and keep track of Stock Keeping Units (SKUs). Again, the diversity of operations
the PLM must perform depends on the needs of the company. For example, a company
that has an in-house brand will require a PLM that can handle not only the
manufacturing, but also the retail aspect of the process. However, a company that only
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Lastly, a Statistical Process Control should be installed to track the data being collected
by the MES. This ensures that data is not just stored, but retrieved and analysed. SPC
creates control charts and other visual representations that make it easier for
supervisors, floor managers and upper management to identify problem areas and
MES SPC
(Production Data capture, reporting on KPIs) (Statistical Process Control)
PLM
(SKUs, BOMs)
Figure 4: Flowchart depicting data flow and connections between various systems
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Other requirements of the company can be met by web-based applications (applications
that run in web browsers) that consist of basic data collection & retrieval, such as
attendance. SKUs and BOMs are created and maintained in the PLM tool. From this
tool, they are published to the ERP system. The ERP then sends this information to the
Here, work orders are created in ERP and published to MES. While these orders are
executed in the MES, the transaction details do not go back to the ERP.
Web apps can be used to take care of specific tasks, such as collecting quality related
It is advisable to begin the adoption of lean and agile practices as found suitable to
facilitate the implementation. Basic practices such as 5S (or even 7S), Kaizen, etc. will
not only improve the flow of the production, but also increase flexibility in dealing with
orders of varied sizes and styles. Companies may also change the layout of lines,
considered.
Benefits:
Improve data collection accuracy & frequency
Just-in-time capabilities
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Consistent and accurate metrics show which areas are performing well. It also
brings into light the areas that are lagging behind, which can be rectified on
further inspection.
Increased productivity
Identification of bottlenecks
Create a skill matrix over time which will help in planning and control down the
road
Limitations:
Until this point, the ERP and the MES system function independently of one another.
Choosing suitable software as per the company’s needs will require effort and study on
MES have not yet been widely implemented in the apparel production sector, thus may
This implementation will require overhauling the current systems and implementing new
ones, which may prove to create some hindrance for the production data collection
New systems will require getting used to, and users will have to be given proper training
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MES
Implementation guidelines for MES [35] [36] [37] :
process that were hereto unknown. It also enables the management to make more
MES/MOM technique. Be that as it may, it's fundamental: it's the basis for every later
In fact, as indicated by a Gartner study, the most compelling reason why MES
deployments have a reputation for being challenging is the absence of clearness around
the first choice and plan. The technology itself isn't the issue, it's the absence of
case justification is the biggest obstruction to achieving value. It contributes toward and
creates roadblocks in the form of competition with other IT projects and resourcing
issues.
At the end of the day, when leaders don't comprehend the advantages that will
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implementation loses momentum, progress slows down or stops altogether, and odds of
success decrease.
To define a business scope, one must first establish a team that represents all the
departments that will be impacted and ensure that all persons in this team are well
aware of their roles as well as the technology. The current state of the company must
be defined to serve as the reference point, and then the nature and scope of the project
needs to go. Ambiguous, off base, or inaccurate evaluations of current levels will surely
This assessment should take into consideration the availability of individual units to add
to and advantage from MES, in light of their business targets and drivers. By accurately
defining cost-benefits, the consistent adoption of MES across the organization can be
guaranteed.
The assessment should be made from the perspective of the business, the users of the
technology, the business processes and the technology along with its implications itself.
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Every business does things differently. The focus is on mapping the business’
processes and thereby identifying opportunities. Part of this means breaking down
business functions into efficient models. Using technical assessments and Key
Performance Indicators (KPIs) one should define what drives the business, how the
company measures up against the competitors, and/or how it compares with industry
best practices.
identify constraints
identify what departments and functions would interact with an MES system
from the MES. These will vary from company to company. This matrix will contain
several generic items (monitoring WIP, data collection, scheduling etc.), whereas some
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will be specialized. Once this list is made, the list items should be ranked on the basis of
impact.
This matrix will be useful when selecting a solution provider. The selection should be
made on the basis of which shortlisted solutions best meet the prioritized requirements,
and which solution best addresses the gap between the current operations and the
MES in the apparel sector may or may not require additional hardware, such as digital
considered.
define the architecture, based on implemented solutions for the issues that have been
prioritized.
To guide the company from the as-is situation to the to-be situation, a roadmap is
essential. This roadmap is a future state vision for the plant as well as the enterprise
systems.
As part of this, prioritizing is required. Where is the low hanging fruit? What will the
company gain from each opportunity? From these, the business justification can be
created based on Return on Investment (ROI) estimates and the process efficiency
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In scenarios like the apparel industry, where technologies have not been implemented
widely to take reference from, it is better to start with phased-delivery initiatives – ones
that pick off high-potential projects one-by-one. These are far more likely to lead to
success than all-or-nothing ventures that have more risk and investment involved. One
big reason is culture: as each project demonstrates success, it will create more and
more believers in the technology, making the next hurdle that much easier to leap while
quickly and build internal acceptance. Now, it is time to quantify in detail, i.e. building a
measureable justification with actual ROI values to choose an appropriate starting point.
The idea here is to select a single function that delivers the greatest ROI. Since this is
an initial phase, it is best to select a single line to roll out the software. This way the
MES can be tested and adjustments can be made to it before rolling it out to other
areas.
It is practical to start small, rather than with an all-out implementation across the entire
unit, by using only a few functionalities at first (e.g. the scheduling and data collection).
This makes the step manageable in case there are any issues. Also, if the software is
rolled out to users who are ready and willing, it will be easier to convince those who are
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Migrate the planning.
Before starting the project, the company should migrate the existing planning and
processes to the system. Some companies wait to start the project until they “fix” their
planning. The problem is, the planning is much easier to fix through the migration (using
a data migration engine) or once it is in the system. For most companies, improving the
planning is one of the first, and easiest, benefits of an MES, and attempting
At this point, the company should be almost ready for the first phase of the project. If
necessary, the software should be configured. Most systems have settings for each
industry or type of manufacturing. The data collections systems should be set up, if they
If the company already has an existing ERP or PLM, it can be integrated with the MES
Users of the system should also be provided with relevant training by this point, so that
there is no confusion as to how to operate the system. This should be done in advance,
Test runs can be conducted at this stage for a certain number of days to find problems
before going live. Since the scope of the project has been kept small, it is easier to
manage any issues that may occur. The first few days may be slow, with users having
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more and more question. But soon they will pick up the pace as the non-value added
The next step now is to schedule for the next phase of implementation. Since a list of
prioritized projects has already been prepared, it is easier to make a selection based on
the experience gained from the implementation of the first phase. Adjustments can be
made accordingly.
Subsequent phases will be easier to implement. The software need not be configured
again; the data has been migrated so it is a matter of applying the functionalities as and
where required. New users who may have been reluctant earlier, will be more willing
after seeing the system in place. The same steps can be used again for the subsequent
phases.
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ERP
Implementation of ERP [38] [39] [40] :
It serves to automate various office functions related to technology services and human
resources. Some of the most common ERP modules include inventory control,
ERP helps reduce duplicate work and automates operational tasks, making information
ERP software can also be customized according to the requirements of the user.
Screens can be remodelled, fields can be edited and the architecture can be modified
ERP is one of the software that has been implemented in the apparel industry. It has
become more popular because of its ability to be customized, easy to use interface and
It is fundamental to have a correct implementation of ERP for its optimal utilisation. For
this, it is imperative to define a proper Action Plan before deploying the software.
Following are the steps that can be suggested to make the implementation of ERP
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1. Identify the problem and set the objective
ERP is a versatile tool that addresses many issues that are faced by companies.
However, every organisation has different priorities and thus it is crucial to identify the
main objectives of implementing an ERP system. There may be more than one
objective, but these should be defined in the order of impact and importance to the
organisation. It is necessary not only to consider the present implications of the software
but also future applications. This allows for the business to factor in the scalability of the
longer than scheduled and approximately 74.1 percent of such projects exceed budget.
One of the major causes of the over budgeting and delays is the unclear definition of the
according to the needs of the company. Depending upon the budget and the prioritised
A team should be assembled that understand the core requirement of the organisation
before buying it and approximately 22% of company surveys reported that they bought
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While such implementations may prove to be satisfactory for some organizations, it
cannot be denied that for the selection of an ERP system that is the best for the
organisation, the management has to invest some time in evaluating multiple options.
The apparel industry is very versatile and every manufacturing company has its own
needs according to the products it manufactures, its buyers, the departments that it has,
(for example, an in-house brand). While one ERP works for one organization, it cannot
be said that it will do the same for another. In this manner, the company can select the
According to the 2015 ERP report, it was found that 93% of the companies customised
their ERP software to some extent according to their intended uses. While some
the ERP system because it increases the complexities involved. Thus, it is important to
evaluate various ERP options to understand the package configuration and then
estimate the level of customisation required. New additions such as cloud ERP and
SaaS ERP provide different types of flexibility to accommodate the requirements. The
company needs to brainstorm with the ERP vendors or with consultants to select the
4. Data migration
This is the most important step after a suitable ERP solution is selected. Data migration
is simply feeding previous data into the software and creating channels for all future
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considerable change in the functioning of a company, especially if the software is being
tried for the first time. It is crucial to identify which data is necessary for a successful
transition. Most software allows data input but shifting the entire data of the previous
several years may burden the software. Only data that is necessary for the functioning
plays a vital role in the process. After a consultation with the vendor, the current
infrastructure should be assessed and all the missing infrastructure required should be
assessed and installed. According to Mint Jutras, 23% of the organizations are unable
to grow their business as quickly as they would like and believe this to be because they
Infrastructure of the organisation should have the scope of scalability as well as options
to update as required.
6. Customisation
While most ERPs are versatile enough to meet most of the requirements of any
customise every functionality in the ERP according to the working of the company, but
also modify some processes of the organization to better align with the software.
Management can evaluate the use of the system during the pilot testing and then
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7. Change management
Implementation of an ERP system is a major change for the organisation. Employees
may be accustomed to a certain routine and specific methods of doing their work. Major
ERP, which impacts several levels within the company. An ERP would change the
working style and the environment of the company for the better for not only one or two
operations, but for most of them. It is the management role to involve the employees
and prepare them for the upcoming change to create an accepting environment.
Employee should be educated about the benefits of using the system, updated on
related development and should be free to resolve any queries that they have. It is
Therefore, care must be taken to ensure a smooth, yet successful transition by building
training to those who will be using the system. This ensures that there will be fewer
issues and effective usage, especially when the system is implemented for the very first
time. The company's management must ensure that the in-house IT support staff has all
the proper vendor detailing and technical know-how related to the software. This
ensures that if there is any issue during the running of the system, the IT team as
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9. Project Testing
According to a Panorama Research study, 40% of ERP implementations cause major
operational disruptions after go-live. To avoid such situations, it is advisable to test the
software and implemented in a proper manner. My testing the system before going live,
the organisation can ensure the best implementation and reduce chances for avoidable
company may perform one final functionality test, as a safety precaution. The
company should keep continuous tabs on the system to avoid any issues and keep on
improving the use of the system. Regular software updates from the vendor's side are
also one of the requirements, upon the completion of the implementation process.
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PLM
Implementation of PLM [41] :
At its core, PLM is a tool that manages the lifecycle of a product: from conception to
development to its dissemination. PLM software has a long history with varied uses, but
it has been acting as the backbone of the fashion, apparel, footwear, accessory, and
uniform industries, and will continue to see innovation for years to come.
order for PLM to truly serve a business, it is important to determine precise goals and
understand what the company wants the PLM system to accomplish for the business in
the immediate and near future. Below are some sample stages a fashion business can
The company is growing, and so are the workflows, partner companies, client
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If reputation-fostering is the goal, then PLM can be utilized to smooth out
operations and validate data, meet environmental and health regulations, as well
as enforce safety requirements — all things that lead to quality assurance and
A project manager that will develop the project and maintain timelines and
budget. Select this manager based on their experience, not necessarily on their
job title.
An IT manager who will liaison between the company and the PLM software
personnel to fully use and adequately test the new software and its features.
They will be able to give invaluable input on digital assets, garment parameters,
colour data, and more, to fully utilize the software to best serve the company.
it is essential to allow them to gain insights on trends, and facilitate their collaboration,
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management, is actually the most important aspect to address when it comes to a large
management is clearly illustrating a strong vision for the team. Investing time into
defining the purposes of the new PLM software and engaging employees at
With the help of HR, for instance, make sure that the end goal of the PLM
of life. Considering how demographics, skill levels, and personalities will play a
factor in accepting new business operations will shape your communication and
training strategies.
the implementation process validates the value of their work, cements their role
in a company undergoing change, and creates overall satisfaction with the PLM
implementation process.
and energy. But it is for good reason. PLM software is not a minor endeavour, and
because the software system will stay with a company for many years, so too will the
vendor.
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Avoid unnecessary convolution, and costly errors due to PLM customization.
footwear, accessories, and uniform industries and will have the resources to
answer hundreds of questions and walk the team through a PLM demo, their
answers will also likely demonstrate excellent knowledge of the kind of products
Keep an eye out for the future. Select a vendor that’s frequently updating,
improving, and offering new integrations to its PLM software. Always optimizing
your PLM software allows your company to keep up to date with fashion’s
gross errors because designing an engine part is not akin to colour, shapes, trims, or
design and manufacturing will only need configurations in order to conform perfectly to a
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The integration of Digital Asset Management (DAM) enables advanced asset
the PLM software vendor should be able to integrate them and push information
6. Training Plan
A well-developed training plan is instrumental in maintaining the PLM software’s
process, end-users will have forgotten everything. If it happens very late, then
PLM adoption will be delayed. The PLM vendor should be able to advise you on
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Not all learners are equal. While a classroom method is an effective way to train,
Additionally, one of the most effective ways to learn is by doing. As end users
become involved in cleansing and legacy data migration to the new software,
tasking them with developing common use cases for PLM will cement procedure
company’s needs, a series of highly methodical tests need to be run in order to take
The use cases created should be used to thoroughly test the PLM software’s
During simulations, both static and dynamic data should be used and tested at
each turn. This ensures that not only permanent information such as buyers and
designs are adequately migrated, but changing information like cost cards,
Simulations will become more sophisticated with each and every test run and the
round. When the company is confident about the quality of the master data
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migrated and that the implemented PLM software system is fully ready to perform
8. Measure Success
A straightforward way to measure a PLM software’s implementation success is with Key
Performance Indicators (KPIs). Measuring success is both a natural and necessary step
for any business that has undergone an operational transformation in order to better
Use KPIs to concretely determine profit by how much the PLM software
investment the company has made into the PLM software purchase, training, and
manufacturing and assembly; the supply chain; sales and finance. While
of the organizational chain. There are no right or wrong ways to measure such
effects of PLM, but this detailed list can help define these effects.
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Estimated PLM benefits:
Time-to-manufacturing: 10% to 50% reduction
[42]
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Phase 2: Systems Integration & Communication [43] [44]
[45] [46]
Manufacturers may also want to look into integrating various systems such as ERP and
PLM with the MES, especially if they already are using any of these tools, or plan to
According to a recent study from BearingPoint, correctly deployed MES will become a
strategic necessity for manufacturers that are on the path to Amol digital future. 88% of
the company surveys said that they expect MES to become more and more important
almost 75% of these companies plan to invest in the technology in the near future. This
study suggests that the emerging popularity of the MES is due to their ability to bridge
ERPs contain information regarding inventory and customer demand, whereas is MES
control the manufacturing of the product. Integrating these two systems will increase
operational efficiency and enable organisations to become more flexible and responsive
business division and the production division could also help increase overall equipment
efficiency, reduce cycle times and provide management with greater visibility for
Integrating ERP with MES not only offers guidance for how all resources (for example,
people, materials, machines) should be used but also helps track how those resources
are actually used so that manufacturers can look at historical data to determine the best
method for manufacturing. These data can also provide insight into machine health and
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The combination of ERP and MES offers more detailed supply chain information, both
for materials and for final products, that gives manufacturers a more complete picture of
where products and materials are in the manufacturing process at all times. This
information can in turn improve materials forecasting, distribution and logistics, and
MES and ERP come together in many other areas, as well, including traceability,
machine integration, and job scheduling. Anywhere the systems overlap, the data can
be combined to create a wider, more holistic view of the manufacturing process, giving
In the case of MES and PLM, Connecting MES with the system that handles the product
lifecycle from design through retirement boosts quality and helps ensure the
manufacturer can efficiently execute new product designs. When designers using PLM
can easily view production issues associated with a particular product line from MES,
they can make sure the next generation of product avoids the problem.
MES-PLM integration can yield faster product ramp-up times and a better feedback loop
introduction, increase quality, speed up handoffs and close the feedback loop on how
the process is performing so there is alignment between the virtual design and the
physical production
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The connection also ensures that business records match what actually occurred within
MES SPC
(Production Data capture, reporting on KPIs) (Statistical Process Control)
PLM
(SKUs, BOMs)
ERP plays a pivotal role in promoting business growth. This is done by sharing data
quickly and effectively across the business and facilitating cross-departmental co-
operation.
devices such as mobile phones can also access the ERP’s data and use visual
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analytics to simplify the decision making process. ERP makes it easier for
development.
The company should evaluate what the ERP is currently being used for, and what is
be derived from it. Manufacturing companies that integrate their AP with MES will be
able to obtain a Holistic view of their business processes. The production data can be
used for better operational control, paving the way for maximizing the efficiency of
The organisation will also be able to get business intelligence as a result of the close
networking and instantaneous feedback between the ERP and MES. Accurate reports
and consistent bi-directional data can provide the company with accurate metrics on
frequent changeovers and the significant number of varieties of styles being produced.
Paper industry requires the most amount of flexibility due to the fact that each and every
dyeing, etc.).
need to define their goals for integrating the two systems, which may have been
completely separate entities. One of the obstacles in this process is the way that the two
frameworks may have already been owned and operated by various divisions - MES by
It is therefore critical that all parties involved work together for the integration, in order to
understand the opportunities, objectives and results. A social change inside the
organization is often fundamental for this sort of coordinated effort to take place.
Integration platforms help ensure a free flow of information to achieve leaner, more
efficient and effective manufacturing. The ERP provides the MES with work orders.
When these are completed, this feedback is sent back to the MES and the work order is
Concurrently, the company can choose to implement an integrated MES and ERP at the
very beginning, rather than integrating the two later. This is possible in companies that
do not have either of these installed. In companies where some form of either system is
in use, one can either uninstall the current ERP and then employ an integrated system,
or implement the system that is not present and then integrate them. The choice should
be made by considering:
Financial aspects
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Phase 3: Automation & PLC Integration
The objective of this phase is to introduce Programmable Logic Controllers (PLCs) to
the existing equipment on the shop floor to collect detailed production data, such as
defect rate, no. of stitches etc. to create a better visualization of the production
processes.
Most programmable machines from machine manufacturers such as Juki and Brother
have PLCs already integrated in the equipment. With the right software and
infrastructure, these machines can be set up to provide real-time monitoring data to the
should be trained
very nature, some processes are more adaptable and open to automation than others.
stitching.
processes, it can be noticed that they typically comprise both transaction and decision-
making parts. Automation can be designed to achieve some quick wins on the
transactional part which is the more time-consuming repetitive task. First priority should
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3. Select a Design Model
Select the best model for your requirement. Redesigning the process may be required
to maximize the scope for automation. In some cases this yields additional benefits. It is
imperative to design the automation plan that suits the business structure. It may be
Also, there is the need to consider the plant layout and area available to set up the new
machines, among other factors such as electricity outlets, space to store spare parts,
processes, it is best to automate the time consuming part of the process and then build
Often, it may not be prudent to automate all scenarios, and it is best to try and automate
over 75% of the scenarios and let the experts handle the exceptions. One should
observe how the plan works and performs in each phase and then start on the next
phase.
pilot project first. This allows one to observe the effectiveness and overall performance
of your automation plan with an actual process in real-time. The results of the pilot
project should be taken and improvements made accordingly. One should look at the
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results of the pilot and then include those scenarios that need to be automated and
those that can remain an exception. It is good to involve the right stakeholders to
understand the long-term plan and then plan the next steps. Sometimes there is a
difference in testing and live environment, and there could be training for roll out.
6. Roll out
Besides development of automation, a plan needs to be built for training and handling
contingency depending on the criticality of the process. It is good to ensure that while
people are trained on the revised process there is also documents on the process
will be changes in the process and systems and there should be a good change
management process to handle any changes. Estimate the impact of change in systems
or process and have a plan ready for this. At this last phase, prepare change
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Phase 4: Higher-level automation & Robotics [47]
Identifying the Need
There are certainly valid reasons one should consider robotics for the right application,
but there are many more reasons one shouldn't consider it for the wrong application. A
robot is no different. It is a tool that, when applied properly, provides a benefit that
outweighs its cost of ownership. Although the price of robotics hardware has come
down, and there have been some new advances in collaborative systems that can lower
the cost of ownership even further, installing and supporting a robotic solution is
too complex, costly, and time consuming to not have a solid business case to do
it.
In that respect, a few reasons were it may make sense use a robotic solution:
The organization should consider using an automated robotic solution if you are
Dull
This is your highly repetitive, simple motion type application where there is little-to-no
human judgement required. Many times this is a "Pick and Place" type application, such
as Machine Tending, where an operator is picking parts up off a cart, loading into a
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machine to have some process performed, waiting for it to finish, taking it out of that
machine, and either putting into another machine or back on another cart. If the
employees' human talents can be used better elsewhere, it may be a good fit for robotic
automation.
Dangerous
Simply put, some manufacturing environments just aren't safe for humans to work
in. Whether the job is dangerous due to environmental concerns or due to injury
potential, the cost of health risks or injuries is a great reason to look at the potential of
using a robot.
Demanding
Terms like Carpal Tunnel, Work Related Injury (WRI), Repetitive Motion Injury, and
tense up. Unfortunately, these terms are used more than ever - and they are costing
employers big bucks in lost production, insurance, and medical and legal fees. The
good news is many of the stress inducing, repetitive motion jobs can be automated,
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Phase 5: Big Data Analytics & Artificial Intelligence
BIG DATA [48]
Advanced analytics refers to the application of statistics and other mathematical tools to
managers can use advanced analytics to take a deep dive into historical process data,
identify patterns and relationships among discrete process steps and inputs, and then
optimize the factors that prove to have the greatest effect on yield. Many global
real-time shop-floor data and the capability to conduct such sophisticated statistical
assessments. They are taking previously isolated data sets, aggregating them, and
There are countless ways to incorporate Big Data to improve a company’s operations.
But the hard truth is that there’s no one-size-fits-all approach when it comes to Big Data.
needs to create an implementation plan to understand what each Big Data project will
mean to the organization. At a minimum, that plan should include the following 8 steps.
without executive sponsorship and a dedicated project team, there’s a good chance
they’ll fail.
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2. Augment Rather Than Re-Build
It is best to start with the existing data warehouse. The challenge is to identify and
prioritize additional data sources and then determine the right hub-and-spoke
technology. At this stage, the company will want to evaluate a few options before
the needs of a customer. For example, if a certain product is found to be in demand, the
incremental releases and incorporate new data hubs one at a time. This approach will
let one adjust the operation incrementally and understand how to use data to influence
actions throughout the organization. Many projects fail because they try to do too much
at once. It is okay to start slow, learn, adapt, and then move on to the next step. In fact,
this is the easiest way to help the organization understand all the possibilities.
services. Push data-driven decisions into the organization at all levels—from product
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6. Create Repeatable Process and Action Paths
One of the hurdles to overcome when adding additional data sets is the desire to run
actions. Big Data shouldn’t mean data paralysis. One should take a thoughtful approach
to incorporating data sets. It is advised to ask team members what can be gained by
adding the data set and what actions should be taken from the learnings. It’s crucial to
clear a path for execution within the organization to prevent the data learnings from
becoming just another interesting factoid devoid of connection to the customer or the
product.
marketing systems should let the company push personalized marketing out the door
quickly with a variety of messages. If the company is using Big Data appropriately, it
can determine instantly which ads are performing, allowing you to optimize them on-the-
fly.
creative and map Big Data needs to each stage of the customer life cycle by asking
questions like these: When a customer is discovering a product or service, where are
Taking the company through the above eight steps should help the Big Data project
stay on track and help understand how each project will impact the business.
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ARTIFICIAL INTELLIGENCE [50] [51]
For businesses, practical AI applications can manifest in all sorts of ways, depending on
the organizational needs and the business intelligence (BI) insights derived from the
data the company collects. Enterprises can employ AI for everything from mining social
Techcode's Global AI+ Accelerator helps incubate AI start-ups but also helps start-ups
to incorporate AI on top of their existing products and services, and offers a consulting
service to do the same for other businesses. The accelerator sees some clear near-
term opportunities for AI, as well as longer-term goals that are still three to five years
out.
Program, AI is now being driven by all the recent progress in ML. There's no one single
breakthrough one can point to, but the business value that can be extracted from ML
are immense. From the enterprise point of view, what's happening right now could
disrupt some core corporate business processes around coordination and control:
scheduling, resource allocation, reporting, etc. as these are very time-consuming tasks.
Other opportunities on the enterprise side require more creativity and social intelligence
organization.
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1. Get Familiar with AI
It is essential to take the time to become familiar with what modern AI can do. The
company should also take advantage of the wealth of online information and resources
available to familiarize itself with the basic concepts of AI. Recommended below are
some of the remote workshops and online courses offered by organizations such as
Udacity as easy ways to get started with AI and to increase knowledge of areas such as
The following are a number of online resources (free and paid) that can be used to get
started:
Techniques
Page
72
2. Learn how machine learning can help the company
When preparing to use machine learning, the first thing organizations must do is train
lead engineers to have a solid understanding of the technology, how it works and what
advantages it can deliver. For example, Boeing has set up a joint lab project with
Carnegie Mellon so that its engineers can understand its potential impact in every
other businesses have similar goals, and how they have addressed the issue.
to begin exploring different ideas. It is best to think about how one can add AI
capabilities to the existing products and services. More importantly, the company should
have goals in mind of specific use cases in which AI could solve business problems or
possible AI implementations that have been identified. It is important to tie the initiatives
To prioritize, one must look at the dimensions of potential and feasibility and put them
into a 2x2 matrix. This should help prioritize based on near-term visibility and knowing
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what the financial value is for the company. For this step, ownership and recognition
has the organizational ability to actually achieve within a given time frame. A business
should know what it's capable of and what it's not from a technological and business
Sometimes this can take a long time to do. There is an opportunity with AI to change the
innovation and strategy part of the equation but, if the company doesn't have a well-
established process already, it doesn't make sense to do that for the company.
Addressing the internal capability gap means identifying what the organization needs to
acquire and any processes that need to be internally evolved before the project gets
going. Depending on the business, there may be existing projects or teams that can
7. Choose a platform
With Amazon, Baidu, Google, IBM, Microsoft and others all offering machine learning
platforms for the enterprise, there is no obvious place to start. Many of these options are
similarly priced, and aimed at beginners. It is advised to check out the individual articles
on these platforms in this special feature to help the organization decide if one of them
8. Create a strategy
74
Data science companies like Boxever can help businesses deploy AI, for example, by
addressing a question like, 'How can AI improve marketing?' AI could help make
predictions about what happens when customers open an email, for example, based on
Supply chains have 50 times more data available to them today than they had just five
years ago, yet only a small fraction is being analysed in real-time. It is the view of IDC
that the supply chain must become a "thinking" supply chain, one that is intimately
connected to data sources such as social sentiment and the IoT, enabled with
Web Services (AWS) has a detailed description for users. Setting up the AWS
infrastructure would take a few days, assuming that the web application has been tested
on such infrastructure previously. If it hasn't, one would need to set up the web app,
database and other related infrastructure on AWS, connecting all the components,
which could take a week or two. Additionally, it would require constantly refining the
coding for bugs, which would call for additional deployments. It is estimated that the
process for a "deploy pipeline" could take another ten days or so.
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10. Bring in Experts and Set Up a Pilot Project
Once the business is ready from an organizational and technological standpoint, then
it's time to start building and integrating. The most important factors here are to start
small, have project goals in mind, and, most importantly, be aware of what one knows
and doesn't know about AI. This is where bringing in outside experts or AI consultants
can be invaluable.
One doesn't need a lot of time for a first project; usually for a pilot project, 2-3 months is
a good range. It is wise to bring internal and external people together in a small team,
maybe 4-5 people, and that tighter time frame will keep the team focused on
straightforward goals. After the pilot is completed, the company should be able to
decide what the longer term, more elaborate project will be and whether the value
proposition makes sense for the business. It's also important that expertise from both
sides (the people who know about the business and the people who know about AI) is
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Case 1
Table 1 Details of Case 1
Factor Response
77
This company is a small apparel manufacturer with operations in two locations in India.
This manufacturer produces garments for both domestic market and export.
As can be seen above, the company has awareness about automation and digitization.
However, their main concern is that in exports, margins are so less that the capital costs
involved in digitisation cannot be afforded for MSMEs like them. Also the category of
skilled manpower/labour is not available and needs to be trained for digitisation, which
itself is a huge cost. The only area where they are able to digitise is via an ERP system,
which also depends on manual entries. There are many advantages but the current
level of government and bank support is not sufficient. It's difficult to invest large amount
of funds into converting operations into being completely digitalized. Moreover the mind
Suggestions
Since this company is still in its nascent phase they should not rush into any
overambitious projects. Instead, they should slowly invest in smaller technologies, and
seize the low-hanging fruit such as areas that will give quicker ROIs, as well as areas
78
6. Pilot run the solution
This company should focus on implementing lean practices such as Kaizen, Kanban
79
Case 2
Table 2 Details of Case 2
Factor Response
Type Export
Lines 8
Integration Yes
80
This company has a single unit with 8 lines with a capacity of producing 8000 pieces per
day. They have ERP, MRP I and II, CAD and ERP installed, which are integrated with
each other to some extent. While this is still far from being a sufficient implementation to
implementation plan than the previous company. This company has also not received
Suggestions
This company can actively invest in a low-risk technology such as PLM, while
considering MES and other such options. This will ensure that the company does not
stagnate and can benefit from easily implementable technologies that are commonly
used in the apparel sector, while also taking into consideration those technologies that
The steps for implementation for this company can be found in phase 1. Since ERP has
already been implemented, they should invest in a PLM that can be integrated with this
ERP. While looking at MES solutions, they should make sure that it is compatible with
Meanwhile, they can also slowly introduce automation for processes that are giving high
rates of defects. This automation does not have to be limited to new machinery and can
also include small deskilling devices such as profiles and folders. This will ensure that
the company is at least up to date with possible automation and other higher level
Case 3
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Table 3 Details of Case 3
Factor Response
Type Export
Lines 30
82
This organization is a large apparel production company with several units across
various locations in India. They have many software and systems installed that
automate the process of spreading. They also plan to implement 3D CAD, one of the
technologies that is a part of digitization in the apparel sector. However, these are baby
steps compared to what the company has the potential to achieve in this area. This
Suggestions
This company has enough stability and revenue to actively invest in MES. They can
look at various solutions that are available and implement a pilot project in a small
number of machines. On the other hand, they can also convert this into an in-house
project and establish a small team to create simple devices to capture data from the
production process, starting from a small fraction and slowly implementing it in all lines.
This will save the cost of implementation and give greater flexibility to customize the
solution as required.
The company can also implement automation in various processes that are repetitive in
nature, such as ironing and stitching of a standard seam (e.g. trouser pockets), first
starting at a small scale to realize the benefits and ROIs associated with the solution.
The steps for implementation for this company can be found in phase 1. Since ERP has
already been implemented, they should invest in a MES that can be integrated with this
ERP. While looking at MES solutions, they should make sure that it is compatible with
83
The company can also look at robotics for operations in warehousing and material
transport, such as automated guided vehicles (AGVs), overhead conveyor systems for
84
6. Financial Data
Assumptions:
The unit is implementing these technologies for 2 production lines, having 100 sewing
manufacturing unit and do not include cost of set up of machines, electricity, real estate
etc.
Phase 1:
Implementation of basic software such as ERP, MES and PLM. If a company already
has any of these implemented, the cost of that software will be excluded from total cost.
Manufacturing
100 20.3 lacs [52]
Execution System
Cost inclusive of
Product Lifecycle
6 lacs [53] installation,
Management 5
maintenance, support
Software
and upgrades (MSU)
85
MES
Table 5 Cost of MES Implementation
Miscellaneous NA
uplift. Equipment effectiveness means that employees won’t need to spend time doing
activities that can be done through machinery as well as managing the equipment.
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Lower Raw Materials Cost: Manufacturers who implement MES experience a 4% “Raw
need to invest in new machinery to expand production capacity. Therefore, this results
Revenues directly increase when throughput is increased or cycle times are reduced,
When looking at producing more product in the same amount of time or less, the
financial contribution is roughly equal to new revenue minus direct costs such as
87
consumed materials. Most of the labour, building expenses and other indirect costs do
The impact of a new product introduction is not quite as linear because the market may
not be ready to consume all product that is produced. On the other hand, capturing the
market several days or weeks before the competition may translate into long-term
Reduced Costs
Reduced costs have a rather direct translation to financial gain for manufacturers. Some
Labour savings from reduced shift change paperwork and reduced lost paperwork by
Material savings often translate to direct savings in product costs. Some labour savings
can translate to direct product costs while others translate to indirect manufacturing
Reducing costs generates a better margin. This could also be used to reduce selling
prices, therefore generating an increase of the market share and indirectly an increase
of the revenue.
Reduced Risk
88
Reduced risk can be quantified in two areas: cost savings and brand protection. The
“cost of compliance” is primarily a labour cost to record, track, analyse, recall, etc. and
an archiving /retrieval cost for physical paper. Therefore metrics like the following
A large portion of reduced risk is associated with the potential that a brand or even the
enterprise could suffer if a risk turns to reality. These calculations become big quickly,
especially when calculating the lost production even for a single day while trying to
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PLM
Table 6 Cost of PLM
90
Benefits:
[53]
91
ERP
Table 7 Cost of ERP
Number of Users 5
Benefits of ERP
Phase 3:
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Here is the actual beginning of Industry 4.0 application. This step required use of
sensors and programmable logic controllers (PLCs) to collect data (which will also be
used in later phases) from the production floor and store it in a remote and secure
1. To purchase new machines that have Internet of Things and suitable sensors in
them, or
system
Costs
duties)
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Benefits of implementing system with new machines
Better finishing
This phase also includes incorporation of automation, which in the case of the apparel
industry, means automatic sewing machines. These machines can sew a particular part
of the garment automatically, such as a welt pocket or belt loops on a jeans, and certain
settings in the machine can be changed according to the requirement of the garment.
That being said, the number and types of machines required in a unit would differ from
Cost calculations will differ from company to company as per the products being
94
Phase 4:
This phase entails incorporation of robotics for the production of apparels in a
manufacturing unit. The case taken is of Softwear’s latest robotic sewing machine that
While the current applicability for this technology is limited to simple garments such T-
shirts only, the future looks promising. With new innovations and reduced costs, future
sewing robots may become a flexible and cost-effective addition to the setup of a smart
factory.
Phase 5:
Upon successfully implementing the previous steps, the company can now implement
Artificial Intelligence and Big Data analytics based on its requirements. Although an
apparel industry specific AI has not been developed yet, it is estimated that the cost of
and other factors such as number of machines incorporated into it, features required by
incorporated into practice, it can be assumed that the cost of an AI for such purposes
will reduce over time. Estimations have been used here because the actual price of
development.
95
ERP provider Macola discovered in a study involving hundreds of medium and large
surveyed had already automated their core business processes with AI-based software.
Investments in technology had led to 81% of those surveyed reporting reduced cost and
increased revenue, 76% reporting error reductions and accuracy improvements, and
While the cumulative costs seem to be very high, it should be kept in mind that the
implementation of each phase will consequently improve the operation of the production
unit, thereby reducing costs involved, increasing transparency and accountability as well
as increasing profits. The company as a whole can grow and increase its turnover in
Note: Phase 3 and 4 can also be implemented concurrently if possible. These, along
with implementation of a flexible production system, will greatly increase the flexibility
96
7. Results
While there are a lot of Technologies available for the implementation of industry 4.0 in
the manufacturing sector, very few such Technologies are specifically meant for the
apparel industry. Software such as ERP and PLM that are customised for apparel
manufacturing are available. However there are very few manufacturing execution
systems that are specifically designed for the apparel production process. This does not
mean that MES cannot be implemented in the apparel sector. The system can be
customised according to the needs of the industry, although a system that has been
made keeping in mind the specific needs of and industry would perform better than one
PLM and ERP both have been implemented in the industry previously with successful
results. Therefore a company looking to invest in these for the first time will have an
industry benchmark to compare to. Although MES implementation has been limited, the
The second phase is simply the integration of the systems implemented in the previous
phase. This phase provides numerous qualitative benefits with low risk.
The use of data collected from PLC integration in the third phase provides better real-
time visualisation of the operations of the production floor. This enables faster and
Labour costs make up a large portion of the total cost of garment manufacturing. On top
of this, labour productivity and efficiency are difficult to maintain. Operators require
97
training and their outputs vary due to several factors. There is also a margin for defects
With increasing labour costs, it would be prudent to stay aware of the robotic-related
Companies are now looking towards Big Data and Artificial Intelligence to conduct
advanced analyses and these technologies will be key to remain competitive in the
future.
While the cumulative costs seem to be very high, it should be kept in mind that the
implementation of each phase will consequently improve the operation of the production
unit, thereby reducing costs involved, increasing transparency and accountability as well
as increasing profits. The company as a whole can grow and increase its turnover in
98
8. Limitations & Scope of Further Study
The study takes a qualitative approach to find out the technologies that are available or
are expected to be available in the near future for the apparel manufacturing sector. The
implementation guidelines mentioned in this study are just that – guidelines. Each
individual case of a manufacturing unit will differ from the other in the sense that the
needs of the company, budget, risk-taking ability etc. will all differ substantially.
A lot of work is still going on in this field. Several new technologies are expected to
arrive within the next 5 years which may have an impact on the calculations and the
plan presented here. Since this process of implementation is a dynamic one, the
Further studies can be done to find out the exact impact of each technology mentioned
the analysis will be done. A complete financial analysis with return on investment can be
Several machine manufacturers and software developers how working towards creating
solutions that cater to the apparel industry. It would be worthwhile to consider new
99
9. Conclusion
This study shows that industry 4.0 has a lot of scope in the apparel industry. The
implementation of industry 4.0 can generate a lot of benefits for the apparel
manufacturers.
Many apparel manufacturers have already successfully adopted one or more of the
software mentioned in the first phase. In such cases, the process has already begun to
some extent. These companies can now move towards higher technological
implementation when these technologies are made available and decide on the path
made-to-measure.
In conclusion, it can be said that industry 4.0 has not been able to penetrate the apparel
industry yet. Some large-scale manufactures have plans for related projects but smaller
manufacturers are mostly out of the loop. While most manufacturers have an idea of
what digitisation and industry 4.0 is, they do not know how to implement it because of
While this is true, it is also necessary to consider that starting at lower risk projects with
high and faster returns will act as an enabler for the implementation of higher level of
technologies. Organisations must consider all aspects before jumping into highly
ambitious projects. Instead, they should slowly invest in smaller technologies, and seize
the low-hanging fruit such as areas that will give quicker ROIs, as well as areas that are
100
Concept Note for Shop Floor Data Collection
Attachment
Objective: To develop a low cost attachment that can collect real time sewing data from
major issue present is the collection of data for monitoring the productivity and efficiency
of each operator and tracking of the status of the order. Changeover from one style to
another takes considerable amount of preplanning and wastes a lot of productive time.
This is a big issue considering the fact that apparel industry has to deal with very
At the same time, due to multiple seasons and shorter lead times, buyers are becoming
more and more concerned about delivery schedules. It has become important now more
than ever to fulfil target delivery dates to maintain the shorter season cycle.
Most factories now use the progressive bundle systems with long lines and
In the event that a buyer wishes to know the current status of a particular order, it would
take a substantial amount of time to gather the required information. It is also difficult to
101
consolidate this data accurately and speedily as most of the current data collection is
done manually.
production data is a big challenge. Predominantly, factories are small in size and use
machines with clutch motors due to the price difference. Thus this project is an attempt
to retrieve production data directly from the sewing machines even with clutch motors.
The device concept suggested in this study is aimed at collecting real time data from
apparel sewing machines. Of course, all these trackings are possible with CNC
machines which already have electronic components through which this data can be
make use of basic clutch motor machines which do not have any such electronic ‘brain’.
This is especially true for smaller manufacturers who do not have the capacity to invest
102
Abstract of Solution:
The device has been made to count the number of stitches a sewing machine sews. It
has been developed presently for an SNLS machine, and its utility can be extended to
other machines as well. The USP of this device is that it only counts useful stitches, i.e.
The device makes use of infrared sensors to detect the movement of the take-up lever
in SNLS sewing machines, which is directly linked to the motion of the needle. Another
infrared sensor detects the presence of fabric in the vicinity of the needle. The device
counts stitches only when it detects fabric to be present under the needle. This data can
then be sent to a server to be stored via a Wi-Fi module in real time. From here on, this
data can be analysed and used for determining the productivity and efficiency of the
Other functionalities can be added on as per the needs of the apparel manufacturer
This device is targeted for small and medium sized garment manufacturers who cannot
invest in expensive technologies. However, even larger companies can make use of this
innovation in machines that have a useful life left or machines that have been rented. It
103
Methodology:
For the development of this device, first the technologies currently available/under
development were studied to find out if anything similar had already been developed.
Next, a study was done to determine the type of sensors that would be suitable for the
device, as well as the chip that would be apt for this purpose.
The required materials were then obtained, put together and tested to see if the setup
works as expected.
Affordability:
The cost of the hardware required for this device has been selected to keep the cost to
a minimum. The device uses two basic infrared sensors and a Wi-Fi___33-enabled
chip, along with connecting wires and a case to contain the chip. Additional costs will be
incurred on the addition of functionalities. All in all, the cost per unit is expected to
104
Benefits:
Enables automatic data collection, which is real-time & more accurate than
manual methods
o Machine utilization
The data collected can be used to create a skill matrix over a short period of
time. This can then in turn be used in line balancing and reducing changeover
time.
Data from this device can also be used to anticipate bottlenecks, because of
which manufacturers can deal with the issue before it occurs, saving valuable
time.
production data.
low cost project and experiencing the benefits of Industry 4.0, some
105
manufacturers may be more inclined to invest in higher level technologies in the
future.
The device is currently at the Technology Readiness Level (TRL) 4. This means that the
basic technological components have been integrated to establish that they will work
together. This is relatively “low fidelity” compared with the eventual system. Examples
5. Wireless connectivity to the remote data server & data mine through router
6. A data analytics software that monitors all shop floor machines in real time by
106
Working:
1. System is on standby
one operation, data related to this operation is stored with its code (for ex. Style
7. This data is sent to remote data server over a secure wireless connection
8. The data analytics centre processes this data and comes up with reports that
state the productivity of each machine, line and operator in each hour, day, week
and month that are further stored in a data mine for later retrieval.
QCs can have a special app where they can mark a garment panel/ operation to
be defective against the unique number (for ex. Style & Garment no.)
Operators can have an app where they can retrieve their performance stats
Supervisors can have an app where they can look up the performance of
individual operators, and the respective lines under their supervision. Supervisors
can also set the line by scanning codes on machines which will feed in as per
107
A software can be used by the management to pull up detailed analytics for
System will work better with RFID for bundle tracking, this can enable WIP
tracking
System can be configured for operations such as stitching of piping, where length
Machines can have some form of proximity card reader/biometric system to keep
attendance system
Data from machine can be used for OEE, machine usage statistics etc.
Over a period of time, accumulated data can be used to create skill matrix and for
line balancing
Optical sensors can be introduced to check seams for defects as they are being
stitched
Provision can be made for counting operations that are sets, such as shoulder.
Each m/c can have a QR code; line setup can be done by scanning QR-based
update to supervisor
108
Sensor Data
•Edge Computing
IoT
Analytics
Reports
Retrievable Reports
•Supervisor, QC, Mgmt., Operators
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START
MATERIAL SENSOR
Is there
NO
material
under the
needle?
YES
NEEDLE MOTION
SENSOR/COUNTER
Fabric is removed
Did needle
Create alert and NO move the
count as defect
approx.
required no.
of times?
YES
Count 1 operation
110
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[61] PDXpert, “PDXpert PLM software return on investment (ROI),” [Online]. Available:
https://www.buyplm.com/general-info/pdxpert-plm-software-license-roi-
calculation.aspx.
119
Appendix A - Questionnaire
All your information will be kept confidential and will only be used for research purposes.
1 Name of the company: *
______________________________________________________________________
2 Location of the company: *
______________________________________________________________________
3 Annual turnover of the company: *
If you have standalone values for your apparel unit, please select the appropriate value.
Else, please select as per your overall turnover.
I
8 Are the software/systems used integrated with each other? *
If only some software are integrated, please select 'Other' and mention the software
o Yes
o No
o Other
9 How is data mainly collected in various areas? * (Implies data related to production,
quality, IE etc. Please select multiple options if required.)
Manually (pen & paper)
Digitally (via sensors/readers etc., fed directly into system)
Collected manually and entered into system
o Yes
o No
11 Where do you collect sensor-based data from?
For example: RFIDs, sensors in sewing machines etc. (Skip if you don't collect such
data)
______________________________________________________________________
12 Automation is the technique, method, or system of operating or controlling a
process by highly automatic means, as by electronic devices, reducing human
intervention to a minimum. In the apparel sector, it implies use of equipment such
as automatic spreaders and cutters, etc.
a. Has your company implemented any automation related to production? *
o Yes
o No
b. If yes, what automation has been implemented? (Please skip if your previous answer
is 'No'.)
______________________________________________________________________
c. How has this automation benefited production and the company? (Please skip if this
question is not applicable.)
______________________________________________________________________
II
13. Industry 4.0 is the current trend of automation and data exchange in
manufacturing technologies. It includes cyber-physical systems, the Internet of
things and cloud computing. Industry 4.0 creates what has been called a "smart
factory". (Source: i-scoop.eu)
a. Is your company aware of Industry 4.0/digitization? *
o Yes
o No
o Not sure
b. Does the company have any plans related to Industry 4.0/digitization? *
o Yes
o No
o Not sure
c. If yes, please give a short description of what your company has planned and what
will be its financial implications? (Cost, ROI etc.)
Please skip if this question is not applicable.
______________________________________________________________________
14 Which of the following can your company handle simultaneously? *
Production of multiple styles of garments
Variety of order quantities (small & large quantities)
Frequent changeovers in less time
Do you think your company needs to be more flexible in its operations? *
o 1 (Strongly disagree)
o 2
o 3 (Neutral)
o 4
o 5 (Strongly Disagree)
16 Big Data is a massive, complex volume of both structured and unstructured
data that's so large it is difficult to process using traditional techniques. It may be
analysed computationally to reveal patterns, trends, and associations as well as
forecasts and simulations. (Source: Webopedia, Google)
a. Is your company aware of Big Data? *
o Yes
o No
o Not sure
b. Is your company capable of capturing big data? *
III
o Yes
o No
o Not sure
c. Do you plan on investing in Big Data Analytics? *
o Yes
o No
o Not sure
17 Have your buyers provided you with any instructions regarding Industry
4.0/digitization? Will they support implementation of Industry digitization? *
______________________________________________________________________
18 What, according to you, are the advantages and disadvantages of Industry
4.0/digitization in the Indian apparel sector? *
______________________________________________________________________
19 What is your opinion about this survey?
______________________________________________________________________
20 If you're interested receiving the findings of this survey and further updates, please
enter your email address and you will be kept in the loop.
Your email is safe with us.
______________________________________________________________________
IV
Appendix B – List of Respondents
Sapphire Jaipur
V
Annexure A – List of Persons Contacted
Guruprakash S [email protected]
VI