M AJOR (R) R IAZ - UL -H ASSAN R AJA

( SHRM - SCP )( CIPD )

0321-8553117  0333-9941053  [email protected]

Human Resources, Industrial Relations and Operations Specialist

Motivating HR leader, experienced administrator having proactive approach with fluent communication and
planning / execution skills. I am having hands on experience in supervising large number of manpower both in
military and corporate sector. MBA degree holder in Human Resource management and having international
qualifications related to HR, safety and security combined with vast administrative /IR/HR experience. I have
proven ability of 27 years’ experience to enhance operational efficiency, manage human resources having
dynamic command and control methodology to get optimum results.

HR/IR & OPERATION SKILLS

Corporate Law Staff Recruitment & Retention Orientation & On-Boarding

Security Policies Employee Relations Training & Development
Talent Acquisition Time Office Management Performance Management
Employment Law Litigation Cases Organizational Development
Mediation & Advocacy HR Program/Project Management HR Policies & Procedures
Commercial Acumen Business Operations Industrial Relations
Strategic HR Protocol Handling Risk Assessment
Security Management Logistic Management Asset Management
Event Management Dispute Resolution Regulatory Compliance
Administrative Checks/Support Liaisoning with Departments Industrial Relations

KEY EXPERTISE

• Administration
I am using a balanced amalgamation of motivational and targeted approach to enhance the work flow and efficiency related
to all administrative aspects based on principles of integrity, discipline and professionalism.in addition to that I am having
vast and versatile command and staff experience of handling administrative affairs within army and corporate sector.
27 years’ experience in army/ corporate sector.
United Nations Interim Administration(UNMIK)
Mid-Career Administrative course (ARMY).
Staff officer with VCOAS (Vice Chief of Army Staff).
Staff officer with Corps Commander Karachi.
Staff captain (Administration/ Legal Matters) First Armored Division.
Management Experience (Attock Petroleum, K&N, Pioneer Cement,Agriauto)
Staff officer(intelligence) at Rangers Headquarters(SIND)

•Human Resources Management

Planning /developing/implementing all human resource functions, policies in army and also corporate sector at strategic
human resource management implementation level. I have formal human resources qualifications combined with vast
practical experience.
 MBA (Human Resource Management) GCU.
GPA 3.5/4.0
 Senior Certified Professional (SHRM-SCP) USA.
Society for Human Resource Management (SHRM), USA
 Senior Human Resource Management Professional
HR Certification Institute (HRCI), USA
 Experience of GSO- II at Human Resource Directorate GHQ (ARMY)
 Diploma in Human Resource management- Level 7(CIPD) UK.
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Industrial Relations.
Managing overall legal compliance of the organization and dealing with labor unions/CBA matters, having close liaison with
labor department, EOBI, social security, EPA and regulatory authorities. I have sufficient experience to handle labor
litigations, real estate issues, and civil court and IR matters.
PGD in Labor Laws (PU)
 Staff captain (Administration/ Legal Matters) First Armored Division.
 PGD in Corporate Law & Practice(PU)
 Certified Project Management Professional
 EOBI & Social Security Matters/Litigation

Security
Designing, implementing and managing numerous security systems, standing order procedures critically analyzing
drawback’s in existing security systems and modifying them to achieve a new fool proof security. I am having an expert level
of international/domestic security qualifications and experience.
PGD in Criminology Security studies(PU)
Certified Anti-Terrorism Specialist
Anti-Terrorism Accreditation Board, USA
Certified Master Executive Protection Specialist
Anti-Terrorism Accreditation Board, USA
Experience of Handling Counter Terrorism /Security at GHQ (Rawalpindi) Military Intelligence DTE
Counter Terrorism Forensic Management (UK)
International Certificate Security & Risk Management. (PIMS)
SPU (Special Police Unit) United Nations

Liaisoning/Public Relations
I have handled and coordinated various tasks / assignments with Government/Semi Government and other
industrial organizations always meeting the deadlines by virtue of having good public relations with various
departments e.g. (Police, Army, Rangers, Civil Administration, EPA).

PROFESSIONAL QUALIFICATIONS

2007 –2009 MBA (HRM)

Government College University
CGPA: 3.5

1993-1995 BSc
Pakistan Military Academy

1991-1993 Intermediate
Aitchison College

1988 - 1991 Matriculation

Aitchison College

EDUCATION & CERTIFICATIONS

 Senior Certified Professional (SHRM-SCP) USA.

Society for Human Resource Management (SHRM), USA

 Senior Human Resource Management Professional

HR Certification Institute (HRCI), USA

 Diploma in Human Resource management- Level 7(CIPD)UK

 PGD in Labor Laws.(PU)

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 PGD in Corporate Law and Practice

University of Punjab
 PGD in Criminology Security Studies
University of Punjab
 Certified Anti-Terrorism Specialist
Anti-Terrorism Accreditation Board, USA
 Certified Master Executive Protection Specialist
Anti-Terrorism Accreditation Board, USA
 Experience of Handling Counter Terrorism /Security at GHQ (Rawalpindi) Military Intelligence DTE
 Counter Terrorism Forensic Management (UK)
 International Certificate Security & Risk Management. (PIMS)

 PROFESSIONAL EXPERIENCE (CURRENT)

AGRIAUTO INDUSTRIES LTD (HOUSE OF HABIB)— Karachi,

Head of IR & Operations Jan 2020 to present.

I have recently joined Agriauto industries which is a subsidiary of TOYOTA INDUS as head of
Administration, IR/HR and Security. My role is encompassing all matters related to labour & union
issues, CBA matters and over all heading /supervision of Human resources, Industrial relations and
Administration departments. I am responsible for heading these departments at port Qasim, Hub
plants and at Head office Karachi.

PIONEER CEMENT LIMITED — Lahore, PK

Head of IR & Operations Nov 2015 to Jan 2020.

HR/IR RESPONSIBILITIES
 Formulated, implemented, and managed adequate strategy / processes for smooth operation of IR function in the organization
to ensure industrial peace.
 Lead a team of IR personnel’s to proactive addressing of workers’ and their Unions issues at grass root level.
 Managed resolution of:
o Local disputes,
o Grievances of workers.
o Workers’ protests or strike
 Worked with mediators, conciliators, or arbitrators in case of escalation of workers’ grievances or Unions’ disputes.
 Liaised with workers for proactive mitigation of grievances and disputes.  
 Stay updated with changes in Labor Laws and related fields and sharing of such knowledge with other relevant colleagues.
 Handled and planned the labor related legal cases.
 Performing other duties as assigned by MD/CEO.
 Developing and implementing organizational strategies based upon available and required human resource while being
focused on strategic human resource objectives.
 Serve as liaison with corporate team and HOD’s to evaluate concern departmental organograms.
 Manage employee recognition and reward program.
 Work with business and departmental heads to achieve strategic business targets.
 SWOT Analysis.
 Assess development needs, succession planning, talent review and counseling, Implementation of human resource strategies
by maintaining strict discipline & compliance and by effective management of administration department with the help of
internal auditors.
 Carrying out routine HR activities like talent acquisition, staffing employment processing, compensation, health and welfare
benefits, training and development, records management, safely and health, succession planning, employee relation and
retention, and labor relation.
 Accomplish special projects result by prioritizing needs; communicating and coordinating requirements; evaluating optional
course of action.
 Negotiating & finalizing various financial contracts dealing with labor and miscellaneous rates with vendors.
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 Forecasting and anticipating annual requirements of training and development focusing on strategic objective and cost
effectiveness.
 Accomplish special project result by prioritizing and coordinating requirements, planning and execution like
 Human resource requirement of new cement plant.
 Advertising, recruiting, selecting, orienting, training, counseling, supervising and developing JD’s.
 Security and administrative needs.
 Acquiring NOC’S for foreigners.
 Provision of mobile & static security for foreigners.
 Revising existing HR/security policies, creating new HR/security Standing orders procedures and ensuring where
implementation.
 Monitor costs and expenses to assist in preparation of HR/admin annual budget.
 Involved in planning, staffing and execution of new third line cement project from safety, security and HR perspective.
 Develop budgets for security operations.
 Oversee facilities services, maintenance activities and keep strong liaison with High Govt. Officials & Departments.
 Overall responsible for all the recruitments/interviews/induction in the organization.
 Responsibility of looking after compensation & benefits, bonuses and overtime of all the employees as per grade/scale.
 Performance Management at all levels having a firm evaluation system.
 Developing a thorough employee’s relationship infrastructure.
 Dealing with all the matters related to the labor and industrial relation issues.
 Organized and coordinated, logistics, security and administrative requirements at all venues.
 Smooth operation / maintenance of all security related equipment installed within plant premises.
 Renewal of various labor related contractors and third party vendor services.
 Identify, investigate and punish any breach of office discipline and security.
 Supervise and train subordinate staff (IR, HR, and Administrative) in all professional matters.
 Defining, analyzing and evaluating KPIs to achieve company vision.
 Handling employee engagement activities, from designing to execution i.e. – internal committees, annual get-together,
outings, internal celebrations.
 Identifying, analyzing and mitigating HR & Operational Security risks. Design and implement HR & Operations Security
Process and Guidelines as per the strategic needs of the organization.

ADMINISTRATION/ SECURITY RESPONSIBILITIES

 Plan and coordinate administrative procedures and systems and devise ways to streamline process.
 Monitor costs and expenses to assist in budget preparations.
 Oversee facilities services, maintenance activities and keep strong liaison with High Govt. Officials & Departments.
 Ensure operations adhere to policies and regulations.
 Act as liaison between Company and any governmental agencies such as police, management and any safety
regulatory bodies.
 Establish and maintain procedures to reduce any internal theft/losses.
 Ensuring that all staff are properly trained in emergency procedures and maintain an on-going training/retraining
program in order to ensure that all staff are familiar with procedures at all times.
 Completes special projects by organizing and coordinating information and requirements; planning, arranging, and
meeting schedules; monitoring results.
 Review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.
 Plan security for special and high-risk events.
 Develop budgets for security operations.
 Identify, investigate, or resolve security breaches.
 Supervise subordinate security professionals, performing activities such as hiring, training, assigning work, evaluating
performance, or disciplining.
 Management of capital expenditure and maintenance budgets by keeping proper record through ledger entries.

 Ensuring HSE practices (Health, Safety, and Environment) under strict HSE standards/ EPA.
 Handling requirements forwarded by various departments and carrying out market surveys for the purchase of best
available cost effective equipment.
 Procurement of automation systems, equipment, furniture, supplies and miscellaneous services in support of the
operational requirements of the company.
 Responsible for prompt, repair and maintenance at various venues and warehouses.
 Obtaining quotations from various vendors and preparing a comparison statement and placing the purchase order.
 Handling various office notices / circulars.
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 Handling the acquisition, distribution, and storage of equipment and supplies.

 Planning and controlling vehicles maintenance.
 Supervising building's operations and maintenance, real estate, project planning and management, communication,
finance, facility function, technology integration, and environmental factor.
 Administration activities Like Event Management, Estate Management, Maintenance, conducting seminars and
presentations.
 Supervising/Handling of bills pertaining to accommodation, travelling, health treatments and various purchases.
 Overall handling and supervising service agreements related to all the affairs of the housekeeping, canteen messing,
gardening, maintenance of building, furnishing, electrical appliances, drivers and security guards.
 Developed strong administrative checks and controls.
 Coordination of security training budget, training contracts, various courses and security equipment procurement.
 Smooth operation / maintenance of all security related equipment installed within plant premises.
 Assessing security threats to business and develop security guidelines for cost effective protection.
 Manage company’s assets, including fleet cars according to entitlement.
 Responsible for security and administration, repair and maintenance at various venues and warehouses, plant, sale
offices.
 Carrying out ground check and acquisition of suitable land for setting up of regional offices/facilities.
 Ensuring contracts, insurance requirements, and government regulations and safety standards are followed properly.
 Security patrols of entire complex are completed to maximum potential.
 Plan, direct, and coordinate security activities to safeguard company assets, employees, guests.
 Overall legal compliance of the company.
 Security and administrative trainings keeping in view succession planning.

ACHIVEMENTS.

 Carried out various renovation and construction projects before deadlines at Attock Petroleum limited, responsible of
shifting, creating office spaces and furnishing from old building to newly constructed building accommodating
marketing, finance, IT, HR and administration departments.
 Handling the security threat by TTP(Theriek Taliban Pakistan )in 2014 at APL,which was also in limelight at
media ,TTP threatened to blow up the ATTOCK oil refinery located at pindi which has strategic value for army.
 Investigated and drafted various sensitive departmental inquiries related to financial embezzlements.
 At K&N’s Development of a strong intelligence network compromising on handpicked men by me, thus creating an
effective strong intelligence reporting channel against any irregularities which eventually prevented any theft,
pilferage & moral misconduct.
 Have planned and executed the massive recruitment induction for commissioning of 3rd line cement plant
developing departmental organograms ,related administrative issues including acquisition of land and developing
new master security plan keeping in view the sensitive requirement of ex patriots at pioneer cement limited.
 Termination of 95 individuals after giving show cause notices following legal parameters, who were ill disciplined
trouble creators and were strongly connected with influential labour union at Agriauto industries HUB .
 Keeping the plants at port Qasim & HUB chowki operational having Chinese engineers on board during the
CORONA virus lockdown, while maintaining full operational labour strength inside the plant without any formal
approval, and without getting any additional transportation resources meanwhile handling various government
departments.

K&N’S — Lahore, PK
Head of HR and Operations November 2014 till October 2015

Attock Petroleum Limited – Rawalpindi, PK

Country Head HR and Operations September 2012 – October 2014

PAKISTAN ARMY
Major (Retired) 1993-2012
 Took retirement from Pakistan army from the rank of Major.
19 years in positions of executive command, staff, instructional responsibilities within the Pakistan Armed Forces, encompassing
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the following areas including years of experience at human resource directorate, training & evaluation branch General Head
Quarters Rawalpindi, ISI and Military Intelligence.

 Operational Management.
 Joint operational tasking with civil administration.
 Conducted professional security training.
 Public Relations.
 Protocol Duties at VIP level.
 Conducting court of inquiries.
 Implementing strong administrative/security checks.
 Human Resource data management at army level.
 Recruitment Process.
 Experience of Working with Education, WAPDA, POLICE, Rangers, Irrigation, Election Commission of Pakistan,
DMG and NAB Departments.
 Chief Security officer with corps commander Karachi.
 Liaison Activities.
 Vast experience of Military Intelligence and ISI.
 Audit experience.
 Transportation plans & move security specialist.
 Monitor security risk levels.
 Investigate security incidences.
 Experience in development and implementation of security policies/ procedures.
 Experience in ensuring physical safety of employees, visitors and sites.
 Preparation of purchase orders for supervisory approval from government and non-government sources through new
contracts, competitive bids or existing government contracts.
 Planned, directed and ensured implementation of comprehensive security systems for protection of individuals and
installations in area of responsibility.