Scribd
Upload
114 views10 pages

Sprint Backlog Template

The document contains 3 user stories for a call center agent application: US001 allows agents to see a caller's previous tickets, US002 allows customers to login from any page on a website, and US003 allows customers to look up their address by postcode. It also includes a sprint backlog and burndown chart for completing the tasks to fulfill the user stories over a 2 week period. The backlog assigns owners and estimates effort for tasks like installing modules, custom configuration, integration, and demos. The burndown chart tracks progress across the sprint duration.

Uploaded by

Georfrey Omondi Andiego
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
114 views10 pages

Sprint Backlog Template

The document contains 3 user stories for a call center agent application: US001 allows agents to see a caller's previous tickets, US002 allows customers to login from any page on a website, and US003 allows customers to look up their address by postcode. It also includes a sprint backlog and burndown chart for completing the tasks to fulfill the user stories over a 2 week period. The backlog assigns owners and estimates effort for tasks like installing modules, custom configuration, integration, and demos. The burndown chart tracks progress across the sprint duration.

Uploaded by

Georfrey Omondi Andiego
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
You are on page 1/ 10

ID User Story

As a call centre agent I need to be able to see the


US001
caller's previous tickets in their contact record.

A a customer I need to be able to login to my


US002
account from any page on the website.

As a customer I need to be able to look up my


US003
address using my postcode.
SPRINT [NUMBER] BACKLOG

Estimated
Tasks Owner Status Day 1
effort

Install standard contact record module J Smith Completed 0.5

Demo standard module and identify revised


J Smith Completed 16 0
configuration.

Complete custom configuration as agreed in the


J Smith Completed 0
demo.

Install login widget on website. F Dole Completed 0


48
Apply customer branding. J Smith Completed 0

Install contact page. P Murphy Completed 0

Integrate postcode plugin to contact page. P Murphy Completed


0
24
Demo plugin to customer J Smith Completed
0

Complete any changes required from Demo J Smith Completed


0
88 0.5
UMBER] BACKLOG

Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 Day 8 Day 9 Day 10 Day 11

0 0 0 0 0 0 0 0 0 0

8 0 0 0 0 0 0 0 0 0

0 6 2 0 0 0 0 0 0 0

0 5 7 2 8 6 6 5 0 0

0 0 0 0 0 0 0 2 3 0

0 0 0 0 0 0 0 0 0 2

0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0
8 11 9 2 8 6 6 7 3 2
Day 12 Day 13 Day 14 Day 15

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

0 0 0 0

8 6 0 0

0 0 4 0

0 0 0 8
8 6 4 8
PROJECT NUMBER

PROJECT NAME

PROJECT MANAGER

DATE

VERSION
Useful resources
Burndown Chart Template
Daily Scrum Meeting Template
Deployment Plan Template
Product Backlog Template
Project Management Templates

You might also like