Student Assessment Tasks
BSBADM502 Manage meetings
BSBHRM513 Manage workforce planning
Cluster
BSBADM502/HRM513 Cluster Student Assessment Tasks
Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Assessment Task 1: Written Questions 6
Assessment Task 1 Instructions 8
Assessment Task 1 Checklist 12
Assessment Task 2: Develop a workforce plan 14
Assessment Task 2 Instructions 16
Assessment Task 2 Checklist 21
Assessment Task 3: Diversity objectives implementation project 24
Assessment Task 3 Instructions 26
Assessment Task 3 Checklist 29
Assessment Task 4: Workforce planning implementation project 30
Assessment Task 4 Instructions 31
Assessment Task 4 Checklist 33
Assessment Task 5: Workforce plan review and evaluation briefing report 34
Assessment Task 5 Instructions 36
Assessment Task 5 Checklist 38
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Assessment Task 3: Diversity objectives implementation
project
Assessment Task 3 Instructions
Review the following information from the King Edward VII College Workforce Plan:
Issue/need Action Outcomes Resources Timelines
Attract and retain a diverse Update recruitment, Organisational Human End 2018
workforce/be known as an selection and induction capacity to fill resources
employer of choice procedures to increase vacancies
regarding diversity diversity of employees
Acknowledging and Develop a calendar of Various important Human End 2018
celebrating calendar days events dates and cultural resources
that relate to workplace events are
diversity advertised and
celebrated
Complete the following activities:
1. Update Recruitment, Selection and Induction Policy and Procedures to increase diversity
Review the scenario information above, as well as the Recruitment, Selection and Induction
Policy and Procedures for King Edward VII College.
Use the internet to research best practice for increasing diversity through improved recruitment
and selection practices.
Update the recruitment, selection and induction policy and procedure to reflect best practice
procedures for increasing diversity in recruitment and selection.
Answer:
King Edward VII College
Recruitment, selection and induction policy and procedures
Policy Statement
King Edward VII College is committed to recruiting and selecting quality staff. It is also
committed to inducting staff to ensure that they understand their job role and can follow all
required procedures.
Principles
Selection decisions will always be made on merit, to avoid discrimination and unfairness.
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Scope
This policy and procedure apply to all staff who undertake recruitment, selection, induction and
termination. This policy and procedure are supported by, and linked to the company’s Strategic
Plan, and Staff Code of Conduct.
Procedures
Recruitment, selection and appointment.
The following procedures will be followed for recruitment.
Prior to the recruitment process commencing, HR develops a position description
or accesses an existing position description. Ensure that all information in the
position description is accurate and identifies the key responsibilities, key
selection criteria and desirable skills and attributes.
HR will advertise the position using the organisation’s preferred medium(s) and
advertisement templates. Advertisements will clearly specify the purpose of the
role, key selection criteria, mandatory qualifications and a contact name and
number,
Following the receipt of applications, HR and the responsible manager will
develop a shortlist of applicants based on the applications provided and their
suitability to the role. Ensure that all shortlisted applicants have the mandatory
qualifications required of the position or the ability to obtain them.
Interview of shortlisted candidates will be completed with HR and the
responsible manager. Standard questions will be used and accurate notes will
be taken.
Following the interview, HR and the responsible manager will agree on the
selected applicant and referee checks will occur using the Reference Check
form.
Letter of offer is developed using standard letter template and sent out to
successful candidate/s
Rejection letter is developed using standard letter template and sent to
unsuccessful candidates
Induction
o HR creates a staff file for the new staff member and all documents
relating to the recruitment process are stored.
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o Staff member completes all required documentation for employment,
including contracts, staff details forms and TFN form.
o Ensure signed contract is on file.
o Induction plan is created, and initial induction completed.
o Inductions as per plan are conducted during the first three months, which
is also the probationary period.
o At least 2 days prior to the probationary period lapsing, HR will hold a
review and support session with the employee. This session is to be
used as a feedback and review opportunity from both parties on the
probationary period.
o A forward plan for development and training needs is to be developed
during this session and agreed to by the employee.
o If the employee’s performance is not satisfactory, the termination
procedure must be followed.
Supporting documents
Position description template
Advertisement templates
Letter of offer
Award
Employment Contract template
Unsuccessful candidate template
Induction plan
Induction checklist
RECRUITING BEST PRACTICES
These best practices have been collected from academic sources, interviews with hiring committee
members and recruiters and best practices from other recruiting toolkits and internet resources.
ADVERTISING FOR DIVERSITY
Advertise with professional organizations.
Ask professional organizations for names of potential candidates.
Include affirmative action policy or statement in advertisements and websites.
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TARGET RECRUITMENT ACTIVITIES TO UNDERREPRESENTED POPULATIONS
Discuss hiring goals with the Human Resources Liaison and obtain the profile of the department,
the demographics of current staff, and any affirmative action goals. Include the ways in which the
work would help underrepresented populations in all messages.
Partner with minority-serving institutions in the area to develop recruitment plans. Attend job fairs
at local community, junior, and 4-year colleges that serve primarily underrepresented populations.
Ask existing staff speak or guest lecture at classes at local community, junior, and 4- year colleges
that serve primarily underrepresented populations. Provide opportunities for potential candidates to
get a sense of the diversity in the workplace or broader community (such as a tour or attendance at
an event). Create a diverse recruiting and/or hiring team.
Personalize recruitment; call applicants and follow up. Reach out and find candidates. Use the
internet and social media tools like LinkedIn to find competitive candidates. Recruit continuously
—not only when there are openings. Maintain professional networks and make note of potential
candidates from underrepresented groups.
If possible, build and develop relationships with potential candidates, keeping them in mind for
future openings and/or asking them to assist in recruiting from their own networks. Maintain a file
of resumes and contact information for potential candidates from underrepresented groups.
ON-THE-JOB MENTORSHIPS AND CAREER LADDERS
Increase (and publicize) ability for advancement
Provide information on training and mentorship opportunities.
Create career development and mentorship opportunities within the organization.
Provide mentors for staff from underrepresented groups (compensate mentors, if possible).
Offer compensation (or other benefits) for participation in diversity recruitment and
community outreach endeavors including participation in conferences, committees, or
coalitions related to diversity and the reduction of disparities.
DEMONSTRATING AN ORGANIZATIONAL COMMITMENT TO DIVERSITY
Make King Edward VII College’s commitment to diversity public.
Integrate elements of diversity, equity, and inclusion into management and employee
performance reviews and professional development plans.
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Review policies that affect work/life balance and make changes to reflect changing family
structures, home situations, and cultural norms.
Enforce accountability among staff, departments, and units to demonstrate a commitment to
providing a high quality level of care to all divisions.
2. Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachment.
The email text should outline the importance of diversity in recruitment and selection as well as
key changes that you have made to the Policy and Procedures.
Attach your Updated Recruitment, Selection and Induction Policy and Procedures to the email.
Answer:
From: MunkhErdene
To: Management Team
Subject: Updated recruitment, selection and induction policy and procedures
Dear CEO,
I hope this email find you very well.
I am attaching the updated recruitment, selection and induction policy and procedures based on
best practice for increasing diversity through improved recruitment and selection practices. The
document is within this email.
Thanks in advance.
Kind Regards,
MunkhErdene
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BSBADM502/HRM513 Cluster Student Assessment Tasks
3. Develop a diversity calendar for 2020
Review the scenario information above.
Research important dates for diversity and cultural events occurring in 2019 in Sydney.
Identify at least 6 important dates and develop a calendar of events. For each event, identify
how the College will celebrate that day or event.
Your calendar may be developed in any format, as long as it addresses the above content
requirements.
Answer: Diversity Calendar
Diversity calendar for 2020
LGBT: Gertrude Stein, birthday of the most 2/3/2020 The college will encourage students to
celebrated lesbian author of the early 20th century participate Mardi Gras and decorate school hall
with LGBT flags
Irish: St Patrick’s Day – honors Ireland’s patron 17/09/2020 The college will provide Irish cuisines and meals
saint, who brought Christianity to Ireland at its student restaurant and decorate the
restaurant with Irish flag
Cancer Survivor: David ServanSchreiber given 6 21/04/2020 The college will try to raise funds for those who
months to live with brain cancer, he survived 15 suffers from cancer
years, as documented in books such as Anticancer:
A New Way of Life
France: Bastille Day celebrates the start of the 14/07/2020 The college will provide France cuisines and
French Revolution in 1789 and the eventual end of meals at its student restaurant and decorate the
monarchical rule restaurant with France flag
Women’s Equality Day 26/08/2020 The school will provide present to female
teachers and asks female students’ if they feel
harrassment at the school
4. Develop a meeting agenda.
The agenda should conform to the Meeting Policy and Procedures.
It should clearly show the date and time for the meeting, as well as who is to attend the meeting
and items for discussion as per the scenario information and meeting policy and procedure.
Note that the meeting will last for about 15 minutes.
Your assessor will advise you of the date and time for the meeting.
Use the Meeting Agenda Template to guide your work.
Save this version of the document as Calendar Meeting Agenda.
Answer:
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Meeting Agenda
Meeting Date: 1st September 2021
Meeting
2 hours
Time/duration:
Meeting Location: College conference hall
Attendees: Lecturers and other college employees
Chair:
Please bring &/or read: Read the Diversity calendar prior to the meeting
Agenda Items Time Allocated
1 Welcome and apologies 2 minutes
2 Explains diversity and its relevant benefits and limitations
30 minutes
3 Explains that our college is full of overseas students and their statistics
30 minutes
4 Explain the diversity calender again and asks employee’s opinion about
activities doing on diversity calender days 40 minutes
5 Asking feedback and closing the meeting 5 minutes
5. Send an email to King Edward VII College staff (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachments.
The email text should explain the purpose of the calendar and requesting that staff attend an
informal meeting to discuss it, and any suggestions they have.
Attach your Diversity Calendar and Calendar Meeting Agenda to the email.
Answer:
From: MunkhErdene
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To: Management Team
Subject: Diversity Calendar
Dear CEO,
I hope this email find you very well.
I am attaching the diversity calendar and meeting agenda within this email for your review. The
upcoming meeting regarding to diversity calendar will be held on 1st September 2021 at 2 pm at
conference hall.
Thanks in advance.
Kind Regards,
MunkhErdene
6. Conduct an informal meeting with some staff members.
The objectives of the meeting are to discuss the workforce plan you have developed and seek
the Management Team’s input.
You are required to conduct the meeting in the role of the Chair. Review the Meeting Policy and
Procedures to make sure that you understand and can apply the Chair’s role and
responsibilities.
One staff member will be roleplayed by your assessor and the other two staff will be roleplayed
by two other students. Each student roleplaying a staff member will be briefed by the assessor
to make suggestions for the calendar during the meeting.
Chair the meeting in accordance with the meeting policy and procedures. This includes:
Introducing the meeting by stating the purpose of the meeting and encouraging all
team members to contribute
Ensuring that the meeting follows the requirements of the Chairperson as outlined
in the meeting policy and procedure
Ensuring that the meeting is kept to time and focused on the specified purpose
Conduct the meeting according to the agenda in the email ensuring that:
You share your own ideas for calendar entries
You seek the ideas from the staff team
All ideas are discussed and at least four ideas are agreed on
You facilitate a consensus on the activities and events to include in the calendar
Explain that you will send an email to report on outcomes.
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During the meeting, you are required to demonstrate effective communication skills as follows:
Speaking clearly and concisely
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding.
Answer:
Considering the meeting is done.
7. Revise your diversity calendar
Using the feedback that you received from the College’s staff members during the meeting,
revise the diversity calendar to include all of the activities that were agreed on at the meeting.
Save this version of the file as Revised Diversity Calendar.
Answer: Revised diversity calendar shows new changes in red
Revised diversity calendar for 2020
LGBT: Gertrude Stein, birthday of the most 2/3/2020 The college will decorate school hall with LGBT
celebrated lesbian author of the early 20th century flags
Irish: St Patrick’s Day – honors Ireland’s patron 17/09/2020 The college will provide Irish cuisines and meals
saint, who brought Christianity to Ireland at its student restaurant and decorate the
restaurant with Irish flag
Cancer Survivor: David ServanSchreiber given 6 21/04/2020 The college will try to raise funds for those who
months to live with brain cancer, he survived 15 suffers from cancer
years, as documented in books such as Anticancer:
A New Way of Life
France: Bastille Day celebrates the start of the 14/07/2020 The college will provide France cuisines and
French Revolution in 1789 and the eventual end of meals at its student restaurant and decorate the
monarchical rule restaurant with France flag
Women’s Equality Day 26/08/2020 The school will provide present to female
teachers and asks female students’ if they feel
harrassment at the school
Chinese new year 26/02/2020 The school will decorate halls’ with Chinese
new year theme posters and organize
“international Food’ festival at the school.
8. Send an email to your team (your assessor).
You are required to demonstrate that you able to review and revise text, so this email will be the
draft version, and the next will be the revised version of an email.
Assume that you have agreed on all of the diversity activities to go into the calendar discussed
at the meeting.
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Draft an email to be sent to the team that briefly details the meeting outcomes and lists the
activities agreed on, as well as the agreed times.
Finish the text with a note that you will be correcting the email and sending the corrected version
shortly.
This email should have the word “Draft” in its title.
Send the draft email to your assessor.
Attach the Revised Diversity Calendar to the email.
Answer:
From: MunkhErdene
To: Management Team
Subject: Revised diversity calendar
Dear CEO,
I hope this email find you very well.
I am attaching the revised diversity calender within this email based on the last meeting we had in
relation to diversity calendar.
Thanks in advance.
Kind Regards,
MunkhErdene
9. Send an email to your assessor.
Re-open the sent email and carefully check it for spelling and grammar and ensure that it is a
true and accurate record of the meeting. This email gives you the opportunity to demonstrate to
your assessor that you are able to correct your own work accurately, so this email needs to
contain text that is an improvement on the previous one.
When finished, send this revised draft of the email to your assessor.
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This email should have the word “Revised” in its title.
Attach the Revised Diversity Calendar to the email, too.
It should be sent within the timeframes set out in the Meeting Policy and Procedures.
Answer:
From: MunkhErdene
To: Management Team
Subject: Revised
Dear CEO,
I hope this email find you very well.
I am attaching the revised diversity calender within this email based on the last meeting we had in
relation to diversity calendar.
Thanks in advance.
Kind Regards,
MunkhErdene
Assessment Task 3 Checklist
Student’s name:
Satisfactory
Did the student: performance Comments
Yes No
Demonstrate the ability to implement workforce
planning initiatives to attract and retain a diverse
workforce?
Demonstrate the ability to review workforce plan
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Student’s name:
Satisfactory
Did the student: performance Comments
Yes No
requirements to support the attraction and retention a
diverse workforce?
Demonstrate the ability to research and develop
required documentation?
Demonstrate the ability to share information with
staff?
Develop a notice for an informal meeting according to
the Meeting Policy and Procedures?
Send the email to each identified meeting participant
at least two working days prior to the meeting?
Chair the meeting as required?
Conduct the meeting according to the agenda?
Include in the email a summary of the outcomes of
the meeting?
Correctly reflect the meeting’s discussion in email
summarising meeting outcomes?
Check email for spelling and grammar and to ensure
that it is a true and accurate record of the meeting?
Make changes to email as required?
Task Outcome: Satisfactory Not Satisfactory
Assessor name
Assessor signature
Date
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