Scribd
Upload
90 views2 pages

Define Soft Systems Methodology

Soft systems methodology (SSM) is an approach to organizational process modeling and problem solving that was developed at Lancaster University. SSM seeks to facilitate learning and understanding of real-world problem situations through exploration with stakeholders rather than solving predefined problems. SSM uses a seven stage process starting with understanding the problem situation and ending with recommending action.

Uploaded by

Vikram Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
90 views2 pages

Define Soft Systems Methodology

Soft systems methodology (SSM) is an approach to organizational process modeling and problem solving that was developed at Lancaster University. SSM seeks to facilitate learning and understanding of real-world problem situations through exploration with stakeholders rather than solving predefined problems. SSM uses a seven stage process starting with understanding the problem situation and ending with recommending action.

Uploaded by

Vikram Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

Define soft systems methodology (SSM) and explain the use of the term ‘soft’ to

describe the nature of an information systems development framework.

Answer

Soft systems methodology:

Soft system methodology (SSM) is an approach to organizational process modeling (business


process modeling) that can be used for both common problem solving and change
management. It was developed in the United Kingdom by scholars in the Systems
Department at Lancaster University through a 10-year action research program.

Soft system methodology seeks to facilitate learning and understanding of the situation of a
problem with a group of stakeholders rather than solving a predefined problem.

"Soft Systems Methodology (SSM) is a circular learning system that uses human activity
models to explore with actors in real-world problem situations: Recognition, judgment and
value."

If you have a complex organizational problem, use SSM intervention to resolve the problem.
SSM has a well-defined structure, but its use in a wise and flexible way is a share of practice.
Users see the problems they are facing in the system. They then form it into an unstructured
problem to create a conceptual model of decision making. The development model of the
system can be in dialogue with stakeholders and joint problem solving (Prasetyo).

. Outline and describe the seven stages to systems building using SSM and explain the
difference between the real-world activities and the thinking stages.

Answer

Step 1: Understand the problem situation

Step 2: Write the problem situation

Step 3: Write the path definition

Step 4: Build a conceptual model

Formal system concepts

Other systems thinking

Step 5: Put the model into practice Compared to

Step 6: Defining Possible Changes

Step 7: Recommended Action


Difference between the real-world activities and the thinking stages:

SSM is two types of activities: "real world" activities about people in problem situations and
"system thinking" where analysts try to abstract (in some way) their own systems thinking in
the real world. Explain activities and outside activities in situations where people are in
trouble. You may or may not have participated.

Try to develop as many images as possible for situations where there is an Ana problem in
Step 1 and Step 2. This two-step function is "to show the situation so that [of the related
system described in the next step] is possible and preferably reveals the appropriate range of
choices."

Go to Ana Reality in Step 3. Make the world system thinking. For the definition of each
route, the analyst creates a conceptual model. A conceptual model is "a set of structured
activities that logic requires in a system of concepts defined in the underlying definition."

In step 5, consider the analyst's system and set up a discussion that compares the model built
in four stages to the situation of the problem expressed in two stages and start the discussion
on the desired feasible changes.

Steps 6 and 7 relate to implementing changes to improve the situation in question. In fact,
SSM is an ideal step-by-step process rather than "linear" as described here. Often, iterations
are performed and the discussion created in step 5 reminds us of the initial analysis and route
definition. Nevertheless, SSM results require implementation 4 of "desirable" and
"executable" changes.

You might also like