76mm Impact

Printer

User
Manual

V1.0.76
 Catalog
I. Instruction............................................................................................................................................. 2

1.1 Warnings:......................................................................................................................................... 2
1.2 Precautions:......................................................................................................................................2

II. Summarization.................................................................................................................................... 3

2.1 Main features................................................................................................................................... 3

2.2 Technical specifications................................................................................................................... 4

III. Printer Installation And Operation................................................................................................. 6

3.1 Printer disassembling and installation............................................................................................. 6

3.2 Printer connection method............................................................................................................... 7
3.3 Paper roll installation....................................................................................................................... 8
3.4 Ribbon installation...........................................................................................................................9

IV. Printer Switches, Buttons And Indicator......................................................................................... 9

4.1 Power switch....................................................................................................................................9

4.2 Buttons and indicator....................................................................................................................... 9
4.3 Dip switch settings.........................................................................................................................10

V. Printer Self-test Printing...................................................................................................................11

VI. Printer Serial Port........................................................................................................................... 12

VII. Printer Parallel Port...................................................................................................................... 13

VIII. Printer Ethernet Port................................................................................................................... 14

IX. Printer Cash Drawer Port...............................................................................................................14

X. Black Mark Position Control Instruction....................................................................................... 15

10.1 Printing mechanism and printing control relevant parameters.................................................... 15

10.2 Black mark printing note............................................................................................................. 15
10.3 Black mark positioning................................................................................................................15

XI. Printer Cleaning.............................................................................................................................. 16

XII. Troubleshooting..............................................................................................................................16

12.1 Indicator on the control board not light....................................................................................... 16

12.2 Indicator indicates normal, printer don’t print.............................................................................16
12.3 Printer has Sound, but not printing.............................................................................................. 17
12.4 Printing vaguely...........................................................................................................................17
12.5 Printout lack of a Line................................................................................................................. 17

ⅰ. Printer driver....................................................................................................................................17

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I. Instruction
76mm impact printer is POS impact dot matrix receipt printer with stable
performance, high reliability and simple operation. It is widely used in supermarkets,
shopping malls, hospitals, restaurants, banks, gas stations, toll collection and other
places for its high cost effective.

Safety instruction
Please read the content of the following carefully before using the printer, and
strictly followed it.

1.1 Warnings:
Warning: Do not touch the printer cutter or paper tearing cutter.
Warning: The print head is the heat components. Do not touch the print head
and the peripheral components during the printing process or just finishing the
printing.

1.2 Precautions:
(1) The printer should be put on solid place. Don’t put printer on vibration and
shocking place.
(2) Don’t print or save printer in high-temperature, high-humidity and heavily
polluted place.
(3) Printer adapter should be connected to a properly grounded socket.
Don’t use the same socket together with large motors or other equipment
that may cause voltage fluctuations.
(4) Avoid water or conductive material (such metal) going into the inside of the
printer, once happen, should turn off the power immediately.
(5) If long time not uses printers, should disconnect the adapter power.
(6) Don't disassemble the printer for overhaul or transformation.
(7) Please only use the adapter, which is together with printer
(8) To ensure the quality and lifetime of printer, we recommend using
high-quality thermal paper and ribbon.

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 (9) Make sure the printer power is turned off when Pull or plug connection
lines.
(10) When pull or plug power cord, please hold at the cord end, which is
marked with arrow (do not pull the soft part of the cord).
(11) Please keep this manual for reference.

II. Summarization
2.1 Main features
●Support cash drawer driver, support double color printing (black and red)
●Compact and attractive appearance
●Reasonable structure, easy operation and maintenance
●Interface optional : USB, parallel, serial，Ethernet
●Paper source sensor, automatic paper loading, and automatic detection of paper
loading
●Character can be enlarged, bold, underlined print; character line spacing and
left &right print spacing could be adjusted.
●Support different densities bitmap and download graphics print
●Support black mark detection position printing.
●Less power consumption and low running costs
●Compatible with ESC / POS

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2.2 Technical specifications
 Print Method: 9-pin Impact
 Print head performance：
Print head pins: 9-pin impact
Point size: 0.353mm
Print density : 210 dots，can print 420 positions
Print head life: 300 X 106 impacts per needle
 Effective print width: 42CPL (9X9) / 35CPL (11X9)
40CPL (9X9)/33CPL (11X9)
 Print speed: 4.4lines/sec or Bidirectional printing of Chinese characters: 2.1
lines/s
 Feed speed : 120mm/s
 Interface :

示图 TYPE NOTES

USB Universal USB interface (B standard)

DB9 female interface, baud rate can be

4800bps,9600bps, 19200bps or 38400bps ,

Serial
optional (can be adjusted via DIP switches). No
Interface
parity data structure, 8 data bits, 1 stop bit,

supports

25PIN Parallel (male) bi-directional parallel

Parallel
interface, 8-bit parallel interface, support the
interface
BUSY/nAck handshake protocol.

standard RJ45-8P interfaces, 10M/100M

Ethernet
transmission speed adaptive, 100M internet LED
interface
indication，data communication LED indication.

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 Cash
6-wire RJ-11 socket, drive the cash drawer
Drawer
action via output DC 24V/1A signals.
control

Power
Power plug DC24V.
Port

The specific interface is according to the printer received actually.

 Printer Character
ASCII Character set:
Font A, 11X9 dots, 1.9 (W) X2.8 (H) mm
Font B, 9X9 dots, 1.6 (W) X2.8 (H) mm
GB2312: 16X16 dots, 2.8 (W) X2.8 (H) mm
Code Page：PC437、Katakana、PC850、PC860、PC863、PC865、WPC1252、
PC866、PC852 、Vietnaiii.PC857 、Turkey、Thai and PC858. Support up to 13
International Language.
 Paper Specification
Paper types: High-quality 1 linked ordinary continuous paper or 2-3 self-copy
paper.
Paper width: 76.0 ± 0.5 mm
Paper roll outer diameter (Max.): Φ75 mm
Paper roll diameter (Min.): Φ12 mm
Single-layer paper thickness: 0.06 to 0.085 mm
Multi layer paper thickness: 0.05 to 0.08 mm, total thickness<0.20 mm
 Ribbon Model: Ribbon cassette ERC-39 or compatible ribbons, purple black,
red and black color.
 Printer Reliability: 10 million lines (MCBF)
 Black mark Detection: black mark printed on front right side, the black mark
length (along feed paper direction) 5 mm, minimum Width 8 mm. Black mark
reflectivity < 10%, the other part of the page with black mark Reflectivity > 75%
 Command type: compatible with ESC/POS

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 Character printing：Support ANK character , self- defined characters and
Chinese characters double width , double height printing and character space is
adjustable.
 Dot printing: support different density dot and download graphics printing.
 Printer adaptor：
Adaptor input voltage: AC 110V/220V，50/60Hz
Adapter Output Voltage: DC 24V/2.5A
Printer input voltage: DC 24V/2.5A
 Environment:
Operating temperature: 0 ~ 50 ° C Operating Humidity: 10 to 80%
Storage Temperature: -10 ~ 60 ° C Storage Humidity: 10 to 90%

III. Printer Installation And Operation

3.1 Printer disassembling and installation
Checking spare parts:
After opening the box, please check the Matching parts, if something is missing
please contact the supplier or manufacturer.

Printer Adapter Power Cord

Paper Roller CD Communication cables

The specific accessories shall be determined depending on whether the printer has interface.

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3.2 Printer connection method
The printer and the PC should be closed and communication cable is inserted in
the printer connection port. The other side of communication cable (serial cable is
9-pin connector and parallel cable is 25 -pin connector) is inserted in the host PC's
serial / parallel / USB /Ethernet.
(2) If cash drawer can be open electrically, put the RJ-11 connector in the
printer’s cash drawer interface (cash drawer specification must comply with the
printer cash drawer driver specification).
(3) Printer Adapter Connection.
Please use the supplied adapter. The connection diagram is as below:

Note:
(1)Firstly, connect printer's power plug DC24V, and then AC220V power, and
then turn on the power switch. Don’t opposite the order; otherwise it will damage the
printer.
(2) If using improper adapter may affect the printing quality or damage the
printer.
(3) Do not connect a telephone line to the cash drawer interface, otherwise the
printer and the phone may be damaged.
(4) When Pull or plug power cord, please hold at the hard cord part, which is
marked with arrow (don’t pull the power cord holding at the soft part of the cord).
Forced to pull printer power cord with cord soft part may cause printer or adapter
damage.

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3.3 Paper roll installation
76mm impact printer use high quality 76.0 mm 1 associated ordinary continuous
paper or 2-3 associated self - copy paper with convenient automatic paper loading
Detailed operation instruction:
When paper sensor detects no paper, the error (ERROR) indicator, checking
paper (PAPER) indicator keep light, buzzer beeps three times per1 second, waiting for
paper loading. When loading paper, the paper sensor detected paper; the error
(ERROR) indicator and checking paper (PAPER) indicator are all off and start the
paper feeding motor and automatic paper feeding.
After feeding paper, the error (ERROR) indicator blinks. Now, press feed (FEED)
button to feed paper. The error (ERROR) indicator, checking paper (PAPER) indicator
are all off and the buzzer stop beeping. The printer is in ready status.

Note:
When loading paper (Do not use the paper, which is sticking to the roll core.
Otherwise the printer can not detect the end of paper correctly, and may damage
printer), the paper end should be neat and hold both sides of the paper insert paper
straightly into the bin. The printer will automatically feed; when the paper feed motor
is running. When it occur the paper jam or the paper end jams on paper exit, pull out
the paper from back after the feed motor stop. Cut the folding paper and reload the
paper.
Requirements on insert roll and direction shown below:

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 If the roll is not used up, the user wants to remove the roll. Please follow below
steps to remove roll. Do not pull out the roll from printer feeding paper area.
The operation method is as follows:
(1) Open the printer cover
(2) Pull up the feed paper, cutting the pulled paper
(3) Remove the roll from the printer.
(4) Remove the remaining paper by printing feed button (not to pull out the left
paper from the opposite direction of the feed paper).

3.4 Ribbon installation

Be sure to use the original ribbon, not use no-name or low-quality ribbon,
otherwise will shorten the life of the print head. When replacing the ribbon, make sure
the printer is not receiving printing data; otherwise, the data will be lost.
Installation ribbon method is as follows:
(1) Open the printer cover.
(2) Follow the arrow on the ribbon to screw the ribbon cartridge to tighten the
loose part of the ribbon
(3) Insert the ribbon to the print head, and to push the ribbon cartridge until it is
tight.
(4) Follow the arrow instruction on the ribbon to screw the ribbon cartridge 5-6
cycles and to tighten the loose part of the ribbon.

IV. Printer Switches, Buttons And Indicator

4.1 Power switch
The power switch is used to switch the printer power. It is on the left side of the
printer. When press the switch “- ", turn on the printer; When press "O", turn off the
printer.
Note: Only turn on the switch after the power supply is connected.

4.2 Buttons and indicator

Buttons and Indicator panel are shown as below:

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Buttons and indicators function:
FEED button: Feeding paper button
In standby status, press the FEED button to continuous feeding paper.
During the printing process, pressing FEED button is invalid.
After installing the roll, press FEED button to confirm the paper feeded. The
printer will be into standby status.
Before power on, keep pressing the FEED button and at the same time turn on
printer, it will print self-test page.
ERROR indicator (red): error indicator
Printer error indication, such as out of paper, paper jam, print head overheat, the
print head error or other abnormalities.
When ERROR indicator flashing means waiting for the paper feeding
PAPER indicator (red): paper check indicator
Printing paper detection indicator, when the printer is out of paper, it keeps light.
Once the paper sensor detects paper, the indicator light become off.
POWER indicator (green): Power indicator
Once power on, the POWER indicator keeps light.

4.3 Dip switch settings

Opened the small plastic cover on the bottom of printers, will find DIP switches
on the circuit board. DIP switch settings will change the printer settings.
Note:
Make sure the printer is turned off, and the power adapter has been pulled out
from the power supply before setting the DIP switches.

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Printer DIP switches setting function as follows:
SW Function ON OFF

1 Black mark mode or not With black mark No black mark

Needle time (using multi-pages 2 3 Time(us)

paper, the longer needle stays, the ON ON 390
2
better effect of the bottom paper. OFF ON 370
3
This setting is mainly for multi- ON OFF 350
pages paper print ) OFF OFF 330
Select character quantity for each
4 42CPL/35CPL 40CPL/33CPL
line (CPL) 9X9/11X9

bi-directional
5 Select single / bi-directional printing single printing
Printing

Not Chinese Chinese Character

6 Chinese character mode or not
Character Mode Mode
7 8 Baud Rate(bps)
ON ON 38400
7 Transmission speed (* only available
OFF ON 4800
8 for models with serial port)
ON OFF 9600
OFF OFF 19200

V. Printer Self-test Printing

Self-test printing can detect whether the printer is working correctly. If the
printer can print out self-test page, that means the printers are normal except the line
connection to the PC. Otherwise the printer needs an overhaul.
Self-test can print out the firmware version No., details of the DIP switch settings,
interface forms, English characters and part of Chinese characters.
Self-test operation: After connecting the printer, keep pressing the FEED button and
at the same time, turn on the printer power. At this time the printer will start reset

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detection, and you can release the (FEED) button within 5 seconds. The printer will
print out the self-test page.

VI. Printer Serial Port

76mm impact printer's serial port is RS-232 standard, and communication baud
rate can be 4800bps, 9600bps, 19200bps or 38400bps optional (can be adjusted via
DIP switches). It is 8 bits of data, no parity, 1 stop bit, support RTS / CTS and XON /
XOFF handshake protocol.
The printer serial port pin functions are defined as follows:
Pin No. Model Name Signal Sources Description
When using XON / XOFF handshake
2 TXD Printer protocol, the printer will send control code
XON / XOFF control code to the PC.
3 RXD host The printer is receiving data from the PC.
This signal indicates the printer status.
High signal reacts the printer “busy”, and
8 RTS Pinter can not receive data. Low signal
indicates the printer " ready " to receive
data
5 GND -------- Signal Ground
6 DTR Printer Same as the RTS signal (Pin 8 )

Printer serial port and POS host serial interface connection diagram:

Printer Serial port DB9 POS Host Serial port DB9

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VII. Printer Parallel Port
76mm impact printer’s parallel interface is for 25PIN socket. 8-bit parallel
transfer and supports the BUSY / nAck handshake protocol.
Printer parallel interface socket pin function is defined as follows:
Signal
Pin NO. Signal Name Description
sources
Data strobe trigger pulse, when
1 /STB host
falling edge, it read-in data
2 DATA2
host
3 DATA3 These signals respectively
host
4 DATA4 represent from the first to the
host
5 DATA5 eighth parallel data signal.
host
6 DATA6 For each signal, when the logic is
host
7 DATA7 "1" means " high" level and the
host
8 DATA8 logic is "0" means " low " level.
host
9 DATA9
Printer Answer Signal. It
indicates that the printer has
10 nAck Printer
received the data of previous one
byte.
The "high" level indicates that the
11 BUSY Printer printer is " busy " , and can’t
receive data
Indicates whether the paper is
12 Paper-out -----
missing Paper-out PE

13 Select Printer "High" level pulled via resistance

18-25 GND ----- Grounding, logic "low" level.

15 NError(nFault) Printer "High" level pulled via resistance

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VIII. Printer Ethernet Port
The Ethernet interface socket of 76 is RJ45-8P, support10M/100M network, and
the transmission speed is adaptive.

Pin No. Description Instruction

1 TX+ Send differential line

2 TX- Send differential line

3 RX+ Receive differential line

4 NC No function

5 NC No function

6 RX- Receive differential line

7 NC No function

8 NC No function

IX. Printer Cash Drawer Port

The printer cash drawer port is with standard RJ-11, 6-wires socket, output DC
24V/1A and work by power signal. Plug the RJ-11 crystal plug into cash drawer port
and then you can open the cash drawer via printer.

Printer cash drawer interface pin functions are defined as follows:

Pin No. Signal Instruction
1 GND Power ground
2 DK1 Cash box 1# cathode
3 DK-1N Open detection

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 4 PWR Power supply/cash box anode

5 DK2 Cash box 2# cathode

6 GND Power ground

X. Black Mark Position Control Instruction

10.1 Printing mechanism and printing control relevant parameters
(1) From the print head of printing mechanism to the printer head tear paper line
position is 22 mm.
(2) From the print head of printing mechanism to the black mark detection
switch is 28 mm.

10.2 Black mark printing note

(1) Black Label must be printed on the front right side of receipt
(2) The black mark printing size should be: 8 (W) X5 (H) mm.
(3) The blackness of the black mark should be sufficiently saturated, reflectivity
<10 % ; the other parts of the black mark printed the whiteness should be sufficient,
reflectivity > 75% .

10.3 Black mark positioning

The institution supports the pre-printed positioning printing with black mark
paper printing.
(1)Black mark positioning control selection
Select DIP SW-1 “ON” and set GS (F command correctly and then select black
mark positioning printer
(2)Black mark detection position
Black mark is on front right side of receipt. The relationship among the black
mark detection switch position, the print starting position and tear paper line position
is shown as below. The printer detects the black mark position is in the forefront of
the black mark to black mark detection switch center position approximately 2 mm.

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 A=50mm
B=28mm
C=22mm

XI. Printer Cleaning

If the print head have wastepaper, please using a soft bristle brush to clean
wastepaper.

XII. Troubleshooting
Printer failure, you can refer to below instruction. If still can not troubleshoot,
please contact the dealer or manufacturer.

12.1 Indicator on the control board not light

Check whether the power cord is properly inserted into the printer, power adapter
and power socket. Check whether the printer's power switch is turned on.

12.2 Indicator indicates normal, printer don’t print

Using self-test to check if the printer is working properly. If can not be self -
testing, please contact your dealer or technicians.
If the self-test can work normally, check followings:
(1) Check both ends of the connections interface between the printer and
computer. Make sure that the connection specifications meet both the printer and
computer requirement.

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 (2) The printer and the computer data transfer settings may be different. Make
sure that the printer’s data transmission DIP switch settings are same as computer.
You can print out the interface setting by printing self-test page. If the printer can not
print, please contact your dealer or technicians.

12.3 Printer has Sound, but not printing

The ribbon cartridge may be installed improperly. Please install the ribbon
cassette correctly.
The ribbon may be worn, replace the ribbon cartridge.

12.4 Printing vaguely

The ribbon may be worn, replace the ribbon cartridge.

12.5 Printout lack of a Line

The print head may be damaged. Stop printing and contact your dealer or service
technicians.

ⅰ. Printer driver
Two types of drive for 76mm impact printer: one is installed directly under
Windows9x/ ME/ 2000 /XP/WIN7/WIN8, the other is to drive through
Ethernet/USB/Serial/Parallel.
(1) Install driver under Windows
Add printer in the Windows, and appoint the driver documents in the driver disk
to Windows. It can print once you start print command in the program. In this way,
Windows’ printer driver turns characters to graphics dot-matrix for printing.
(2) Install driver by Interface
In this way, no need for drive program. It can print just when it output character
to port and the hard font inside printer realizes the character exchange printing. By
port for driver, the printing type transforms page printing to line printing, which
controls printing more conveniently.

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 If you use port driver, it need instruction set to control printing of the printer,
while 76mm impact printer have already integrated ESC/POS instruction set inside
the printer.

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