Knowledgesync V10 System Requirements: 1 Support Platforms
Knowledgesync V10 System Requirements: 1 Support Platforms
1 Support Platforms
The supported platforms for the KnowledgeSync Server are shown. These are installed by the end user:
Windows Server 2012 R2, 2016, or 2019, Windows Workstation 8, 8.1 or 10 (A Server OS is recommended)
Web server: IIS
Database Server: Microsoft SQL Server 2012, 2014, 2016, or 2017 (Express, Standard, and Enterprise editions)
Web Browser: Chrome (version 45 or higher), Microsoft Edge
Clients (KnowledgeSync users) will access KnowledgeSync via a web browser from their workstations. Supported
web browsers are Google Chrome (version 45 or higher) and Microsoft Edge.
These are installed by KnowledgeSync:
Crystal Reports: Crystal Reports Runtime 13.0.20
WinWrap Basic
2 IIS
The IIS components listed below satisfy the minimum requirements to run the KnowledgeSync web application. If other IIS
components are enabled, they do not need to be removed.
Web Server Management Tools
Common HTTP Features IIS Management Console
o Default Document IIS 6 Management Compatibility
o Static Content o IIS 6 Metabase Compatibility
Security IIS Management Scripts and Tools
o Request Filtering Management Service
o Basic Authentication
o Windows Authentication
Application Development
o .NET Extensibility 4.6
o .NET Extensibility
o ASP.NET 4.6
o ASP.NET
o ISAPI Extensions
o ISAPI Filters
3 SQL Server
You must have access to Microsoft SQL Server on either your local computer, network, or hosted service.
If using a separate web server (machine hosting IIS) and application server (machine where KnowledgeSync service is
installed), both must have the SQL Server Client installed.
4 Crystal Reports
KnowledgeSync V10 requires and will install Crystal Reports Runtime 13.0.20 to render Crystal Reports. However, if there
is already an existing version of the Crystal Reports runtime on the machine, the KnowledgeSync installer will not prompt
to install version 13.0.20. This could cause issues generating reports through KnowledgeSync. The recommended
configuration in this case is to install KnowledgeSync on a separate server.