ADT Pulse

SM

Interactive Solutions

Mobile Android App

User Guide
ADT PulseSM Interactive Solutions Mobile Android App User Guide

License Information: AL Alabama Electronic Security Board of Licensure, 7956 Vaughn Rd.,
Montgomery 36116, (334) 264-9388; AK 256239, 5520 Lake Otis Pkwy., Anchorage, AK 99507;
AR E0055, Regulated by Arkansas Bd. of Private Investigators & Private Security Agencies, #1 State
Police Plaza Dr., Little Rock 72209, (501) 618-8600; AZ ROC109396-C12; ROC109402-L67; CA
ACO4227, PPO12949, 707408; alarm company operators are licensed and regulated by the Bureau
of Security & Investigative Services, Dept. of Consumer Affairs, Sacramento, CA 95814; DC
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000364; MA 45-C; MI A-0639, 3601202182 – 4182 Pier North Dr. Ste. D, Flint, MI 48504; MN
TS00021; NC 846-CSA-Alarm Systems Licensing Bd., 1631 Midtown Pl., Ste.104, Raleigh 27609,
(919) 875-3611; NM 056126; NV 0040091, 1338; NY 12000025576, Licensed by NYS Dept. of
State; OH 16782, 50-18-1052; 50-57-1034; 53-89-1329; 53-31-1582; 50-50-1019; 50-48-1032;
50-25-1050; 50-76-1025; OK 00067; OR 59944; PA Pennsylvania Home Improvement Contractor
Registration Number: PA10083; RI AFC9170; 18004; TN ACC-216, -241, -255, -173, -937, -294, -
748, -511, -934, -1227; TX B00536-140 Heimer Rd. Ste. 100, San Antonio, TX 78232 – Texas
Private Security Bureau, 5805 N. Lamar Blvd., Austin 78752; UT 339118-6501; VA 11-1878; 11-
1879; 11-3247; 11-3635; 11-3863; Alarm Security Contracting 2701-035978A exp. 01/31; WA
ECO6 ADTSESI03205, 11824 N. Creek Pkwy. #105, Bothell, WA 98011; 9 August 29, 2011 WV
014142.

©2013 ADT. All rights reserved. ADT, the ADT logo, ADT Always There and 1.800.ADT.ASAP are
registered trademarks of ADT Services AG and are used under license.

MS 15005633

Document Number: 13004.25-5.0.1-5/10/2013-ADT

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Contents
Preface iv
About This Guide iv
Audience v
Typographic Conventions vi
Overview of the App 1
Signing In 2
Forgotten Username or Password 3
Failed Sign-In Attempts 7
Settings 8
Signing Out 9
Navigation 10
Security 11
System Icon 12
Sensors 13
Sensor History 15
Notable Events 16
Arming and Disarming Your System 17
Bypassing Open Sensors When Arming 18
Alarms 20
Modes 22
Switching Modes 23
Home View 24
Setting Up Home View 25
Enabling Display of Home View 25
Cameras 27
Viewing Live Video 28
Taking Pictures and Capturing Video Clips 29
Viewing Pictures and Video Clips 32
Pictures 32
Video Clips 33
Lights 35
Energy Monitoring 36
Thermostats 38
Door Locks 40
Troubleshooting 41
Index 42

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ADT PulseSM Interactive Solutions Mobile Android App User Guide Preface

Preface
About This Guide
This document provides information about the services and functions available with the Mobile Android
App (referred to simply as "the app" in the remainder of this document) and how to access them.

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Audience
This guide is intended for people who want to use their Android phone to access remote interactive
services for their home or business.

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ADT PulseSM Interactive Solutions Mobile Android App User Guide

Typographic Conventions
This document uses the following typographic conventions to help you locate and identify information:

Italic text Identifies new terms, emphasis, and book titles

Bold text Identifies button names and other items that you can click or touch in the
graphical user interface or press on a computer keyboard
Mono text Identifies text to enter on the keyboard
Note: Notes provide extra information about a topic that is good to know but not essential to the
process.
CAUTION: Cautions draw your attention to actions that could compromise the security of your system or
result in the loss of data.

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ADT PulseSM Interactive Solutions Mobile Android App User Guide Overview of the App

Overview of the App

The Mobile Android App allows you to access a core set of remote monitoring and security system
functions.
The app is designed to be easy to use, so it contains only the essential functionality available in the web
portal. For more extensive functionality, refer to the web portal and its online help system.
This app adheres to the Android human interface guidelines for a productivity app, so you should feel
comfortable using it right away.
Each time you sign in to the app, your Android device synchronizes with your site, downloads any pictures
or video clips that were captured since you last signed in, and updates all sensor and other device histories.

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ADT PulseSM Interactive Solutions Mobile Android App User Guide

Signing In
To launch the app, tap the application icon on the home screen of your Android device.
Note: This app requires your Android device to be connected to the Internet. If you have never set up
the Wi-Fi connection for your device, refer to the documentation for your Android device.
The first time you sign in to the app, a server selection screen appears. Select the server specified by your
service provider. Your selection becomes the default server for your account. In the future, whenever you
sign in from the same Android device, you do not have to select a server.
The Sign In screen appears.

Note: Your screens might look somewhat different from the examples in this document, but the
basic elements are the same.
Enter the same username and password you use to access the web portal from your computer.
Note: Your username and password are case-sensitive. Caps lock is off by default. After your first sign
in, your Android device remembers your username. If you forget your username or password,
on the Sign In screen, tap on the Forgot your username or password? link.
You have the option to select the Keep me signed in check box. This will keep your session active for an
extended period of time, until you either manually sign out or the indicated number of hours has elapsed.
When you are done, tap Sign In. The launching screen displays a progress bar while your Android device
connects to the server. The Security screen appears. (See "Security" on page 11 for more information.)

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Forgotten Username or Password

If you forget your username or password, on the Sign In screen, tap on the Forgot your username or
password link. The Sign In Help screen opens and displays the Reset Password and Retrieve Username
options. From this page you can begin the process of retrieving your username or resetting your password.

Resetting Your Password

From the Sign In Help screen, you can reset your password.
To reset your password:

1. On the Sign In Help screen, enter your username and tap Reset Password.
A screen appears and a message displays to tell you that you will receive an email with link to reset
your password.

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2. Open the email with the reset password link, and tap on the link.
A browser page opens and the Reset Password page appears.

3. Enter your username and tap Continue.

The answer security questions page appears.

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4. Enter the answers to the security questions and tap Continue.

The enter new password page appears.

5. In the New Password field, enter your new password, and in the Confirm New Password field re-
enter your new password, then tap Continue.
The Password Created page appears.

6. Go back to the Android app's Sign In page and enter your username and password.

Retrieving Your Username

From the Sign In Help screen, you can retrieve your username.
To retrieve your username:

1. On the Sign In Help screen, enter your email address and tap Retrieve Username.
A screen appears and a message displays to tell you that you will receive an email with your
username.

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2. Click Return to Sign In, and using the username that was emailed to you, on the Sign In page,
enter your username and password.

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Failed Sign-In Attempts

If you attempt to sign in unsuccessfully several times in a row, the app blocks you from signing in for a
period of time. Even a valid username and password combination fails at that point. This is a security
measure designed to deter unauthorized users from guessing your username and password.
If your account is locked due to too many failed sign in attempts, you will need to wait 15-30 minutes
before trying again.
Note: The maximum number of failed sign-in attempts and the time you must wait before signing in
again depend on your system configuration.

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Settings
The Settings button appears at the top of each of the main screens. When you tap , the Settings
screen appears.

On the Settings screen, if you have access to more than one site, all of the sites you can access are listed,
with a green button next to the site you are currently viewing. To select a different site, tap the name of the
site. You return to the home screen for the new site.
If your configuration shows the Home View option, tap Turn On or Turn Off to enable or disable the
display of Home View on the home screen.
Note: Before you can use Home View on the Mobile Android App, you will need to set it up in the
web portal.
This screen also includes a Sign Out button and identifies the version of the Android software.
When finished, tap Done to return to the previous screen.

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ADT PulseSM Interactive Solutions Mobile Android App User Guide

Signing Out
It is not necessary to explicitly sign out of the app. The app automatically signs you out after a period of
inactivity. However, to explicitly sign out of the app, press the Menu button on your Android device to
display a row of buttons at the bottom of the app, and then tap Signout. Alternatively, you can sign out by
tapping the Sign Out button in the Settings screen.
Note: To keep your information secure, use the Passcode Lock feature of your Android device.
If your Android device goes to sleep while running the app, you can remain signed in. When
you wake up your phone, the screen might display a reconnecting message while it
reconnects to the server to update the data on the current screen.

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Navigation
You navigate through the app using the tab bar that appears at the top of the main screens of the app.

Refer to the following sections for more information about each area:

"Security" on page 11

"Cameras" on page 27

"Lights" on page 35

"Thermostats" on page 38

"Door Locks" on page 40

"Energy Monitoring" on page 36

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ADT PulseSM Interactive Solutions Mobile Android App User Guide Security

Security
The Security screen provides information about the status of your security system. At the top of the screen,
it identifies the name of the site. The last sign-in date and time also appears the first time you view this
screen after signing in.
In the center, it displays the system icon, which is a graphical representation of the current security system
state and any sensor information that you should know about. (See "System Icon" on page 12 for details
about each variation of the system icon.) Below the system icon is a text description of the security system
state.
If you have set up and enabled the display of Home View, you will see the Home View floor plan in place
of the large system icon, and a small system icon at the top-right of the screen. The example below on the
right shows the Security screen with Home View enabled. (See "Home View" on page 24 for instructions
for enabling and using Home View.)

From the Security screen, you can arm or disarm your security system. (See "Arming and Disarming Your
System" on page 17 for details about arming and disarming.) The Security screen also contains a Modes
button that allows you to change the behavior of your connected home or business automation devices
based on modes, for example, At Home or Be Right Back. Depending on your system's configuration, you
might not see the Mode button. (See "Modes" on page 22 for details about switching modes.)

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System Icon
The system icon appears on the Security screen. It is a graphical representation of the overall status of your
system. In addition to the icon, text below it provides additional details.
The system icon's color indicates its state:

The security system is disarmed.

The security system is armed, either all sensors or doors and windows only.

An alarm state that requires immediate attention.

Remote access is currently unavailable.

Smaller symbols appear on the green or red system icons when there is more information to report:

A red diamond indicates a sensor problem.

A yellow circle indicates that doors or windows are open. A number appears in the yellow circle to
indicate the number of open sensors.
Sometimes both a red diamond and a yellow circle appear, indicating both a problem with a sen-
sor and an open door or window.
Waves form around the shield to indicate that motion is detected.

You can tap the system icon to display the Sensors screen. (See "Sensors" on page 13 for more
information.)

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Sensors
When you tap the system icon on the Security screen, the Sensors screen appears.

This screen lists the sensors installed at your site and the current state of each. You can tap the name of a
sensor to display the recent activity history for that sensor. (See "Sensor History" on page 15 for more
information.) Or Tap to display the Notable Events screen, showing recent security system activity
history. (See "Notable Events" on page 16 for more information.)

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If sensors are open or motion is detected, those sensors appear at the top of the list with a yellow icon.

The status icons that appear to the left of the sensors indicate the status of each sensor:

Icon Description
A green circle indicates no sensor activity, quiet status, and no problems.
A yellow circle indicates sensor activity, such as an open door or window, or motion detected.
A red diamond with an exclamation mark indicates an alarm or environmental sensor tripped
that requires immediate attention, or a device with a trouble or tamper condition, or a low bat-
tery.
A red diamond with a minus sign indicates a device that is offline.
A gray diamond indicates an unknown state (generally because remote access to the security
system is currently unavailable).

The text next to each icon provides more information about the device's status.

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Sensor History
When you tap a sensor listed on the Sensors screen, the sensor's history screen appears.

The sensor's history screen displays the name of the selected sensor and a list of its recent activity, such as
opened or closed for doors, and motion events for motion sensors. Swipe up or down to scroll through
the sensor history events.

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Notable Events
Tap on the Sensors screen to display the Notable Events screen. This screen shows important recent
security system activity such as arming, disarming, trouble and alarm events. Swipe up or down to scroll
through the Notable Events.

Tap Back on the Notable Events screen to return to the Sensors screen.

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Arming and Disarming Your System

You can arm and disarm your security system from the Security screen. Tap Security on the tab bar from
anywhere in the app to display the Security screen.
Note: The wording of the arming options differs depending on the security panel you have installed.
To arm the system:

1. On the Security screen, tap Arm.

The arming options appear.

2. Tap Arm Stay to arm perimeter sensors only, or tap Arm Away to arm all perimeter and interior
sensors.

A message informs you that the change will take effect shortly.
3. At the end of the security system's exit countdown, arming is complete.

Note: If the system fails to arm, it could be because the security panel master access code
stored for remote access does not match the code programmed in the security panel.
See "Troubleshooting" on page 41 for the steps required to resolve this situation.

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To disarm the system:

1. On the Security screen, tap Disarm.

The Mobile Android App securely sends the master access code, along with the disarm instruction,
to your security system. It is as if you were there and entered the master access code yourself.

Bypassing Open Sensors When Arming

If you attempt to arm the system when a sensor is not in a secure state (such as when a door or window is
open), a message informs you of which sensor is open and gives you the option of bypassing that sensor
and arming anyway.

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If you want to correct the problem (such as closing an open window), tap Cancel, correct the problem,
and try again. If you want to bypass the sensor and arm the system anyway, tap Arm Anyway.
CAUTION: When you bypass a sensor during arming, that sensor no longer provides protection while the
system is armed. Using the example above, if you tap Arm Anyway, anyone can open or close
the bypassed window while the system is armed without setting off an alarm. Be cautious if
you decide to use this feature, because it essentially defeats the purpose of your security
system.
Note: After disarming the system, the sensor bypass is canceled.

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Alarms
If you have the app open when a security system alarm occurs, an alarm notification dialog will appear (no
matter which screen you are on). In addition to this notification, the Security screen will show the "alarm"
system icon and text indicating the type of alarm.

To cancel the alarm and stop the security system's alarm sound, tap the Disarm button.

CAUTION: Canceling the alarm does not necessarily stop the alarm from being reported to the alarm
monitoring station.
On some security systems, after you cancel an alarm, the alarm remains in the security system's memory as
a reminder that the alarm occurred. This is referred to as an uncleared alarm.

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If you have an uncleared alarm, before performing other security panel functions, you must specifically
clear the uncleared alarm by tapping Clear Alarm.

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ADT PulseSM Interactive Solutions Mobile Android App User Guide Modes

Modes
Modes enables total home automation at the touch of a button, providing greater security, control, and
energy savings. You perform a single action–select a new mode–and lights, thermostats, and locks
transform into pre-determined states. The user-definable modes enable schedules and automations to
perform actions with respect to your security system's arm state, scheduled times, sensor status, system
events, and more.
Note: Modes is only available for non-cellular-based systems.
Using Modes you can set up custom modes for the ultimate amount of control. For example, when
leaving on vacation simply select the On Vacation mode, after you arm your system, and the following
actions can occur automatically:

Change the thermostat schedule to an energy-efficient schedule

Turn off all lights and lock all doors

Enable a schedule that randomly turns on certain lights between 7pm and 10pm

Capture video clips from all cameras if motion is detected

Send an alert when the system is disarmed (to ensure that your pet sitter is caring for the family
pet)

Upon returning home, you disarm the system and change the mode to At Home. Your system reverts back
to the pre-defined settings and schedules associated with the selected mode. Alternatively, you can use
the mobile application to change the mode on your way back from the airport, to get your home ready for
your arrival, without compromising your home's security.

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Switching Modes
When you select the Modes button on the Security screen, the mode selection screen appears. (Until you
select the Modes button and acknowledge the welcome message, the button is labeled Modes.
Thereafter, the currently active mode's name appears on the button.) The Modes button allows you to
change the behavior of your home or business automation devices based on modes, for example, At
Home or Be Right Back.
Note: Modes uses alerts, automations, and schedules to customize the behavior of your home using
installed sensors, cameras, and Z-Wave devices. When a particular mode is active, it
determines which alerts, automations, or schedules are active and can occur. For more
information about using modes, refer to "About Modes" in the online help for the web portal.

On this screen, you can view the mode that is currently active and you can switch to another mode.
To switch modes, select the desired mode button. The Security screen appears and the selected mode
becomes active.
Note: If you change the mode during an exit delay (immediately after arming the security system),
the mode will not become active until the exit delay is complete.

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ADT PulseSM Interactive Solutions Mobile Android App User Guide Home View

Home View
Home View displays a graphical representation of your site that indicates the location and state of each of
your installed devices. (This is an optional feature that is disabled by default. See below for information
about how to set up and enable the Home View feature, if it is included in your configuration.)
When Home View is enabled, a floor plan replaces the large system icon on the Security screen and a
smaller system icon is shown at the top-right of the screen. Text indicating the state of your security system
and the arm/disarm buttons are located below Home View, along with the Modes button.

In Home View, you can:

See the current state of devices on the floor plan, by looking at their icons. In general, yellow icons
indicate "active" states such as an open door or window, motion in an area, an unlocked door
lock, , or a thermostat actively heating or cooling.

Tap any icon on the floor plan to display a pop-up showing the name of the device, text describing
its current state (where applicable) and an action button. The pop-up disappears automatically
after a few seconds.

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Double-tap the device, or tap on the action button in the pop-up, to display more details about
that device.
If the device is a camera, live video is shown for that camera.

For a security sensor, the Sensor Details screen is displayed, showing history for that sen-
sor.

For thermostats, the details screen for that device is shown.

For lights, the Lists list screen is shown.

For door locks, the Door Locks list screen is shown.

Click the floor icons to the right of the floor plan to change the view to a different floor (if more
than one floor is defined).

Setting Up Home View

Before you can use Home View, it needs to be set up in the web portal. Setting up Home View is done via
an intuitive drag-and-drop editor that provides pre-defined floor plan shapes to enable quick setup.
To setup Home View:

1. Have the site owner user use a web browser to sign into the web portal. (Only the site owner user
can setup Home View.)

2. Click the Customize this page link at the bottom of the Summary tab page.

3. On the Customize Summary Page page, click Help to view the Customizing the Summary Tab
online help topic. This topic contains instructions on how to use the editor to setup Home View.

4. On the Customize Summary Page page, click Set Up next to Home View, then follow the online
help instructions to create a floor plan of your site and place devices in the correct locations.

Enabling Display of Home View

Once Home View has been setup in the web portal, you can choose whether you want to see it in on your
Android device or not. In the Android App, tap the Settings button to view the Settings screen, tap
Turn On/Turn Off to enable or disable the Home View.

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Cameras
The first time you tap Cameras on the tab bar, the Cameras list screen appears.

The Cameras list screen shows all of the cameras installed at your site.
On this screen, you can:

Tap Live next to any camera to display live video from that camera. Pictures and video clips can
also be captured from the camera's live video screen. (See "Viewing Live Video" on page 28 and
"Taking Pictures and Capturing Video Clips" on page 29 for more information.)

Tap the name of any camera to view thumbnails of the pictures and video clips captured by that
camera. (See "Viewing Pictures and Video Clips" on page 32 for more information.)

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Viewing Live Video

When you tap Live next to a camera on the Cameras list screen, the app displays the name of the selected
camera, live streaming video from that camera, and a capture button to capture a video clip or take a
picture.

If you want to take a picture or capture a video clip with the displayed camera, tap the screen and, from the
overlay menu that appears, tap Capture. Then tap Capture Video Clip or Take Picture. (See "Taking
Pictures and Capturing Video Clips" on page 29 for more information.) To conclude the video clip or
picture capture, click on the screen, and from the overlay menu that appears, tap Done.
Rotating your Android device to landscape orientation will provide a larger live video view (although the
Capture Video Clip and Take Picture buttons are not available in this view).

To exit live video, when your Android device is in portrait orientation, tap Back.

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Taking Pictures and Capturing Video Clips

You can take pictures or capture video clips from the live video screen on your Android device.
To take a picture:

1. Tap Cameras on the tab bar.

2. Tap Live next to the camera you want to use.

The live video screen appears.

3. Tap the screen and, from the overlay menu that appears, tap Capture.

The overlay capture menu appears.

4. Tap Take Picture.

A message informs you that the picture will be taken shortly. The camera takes the picture and
returns you to the live video screen.
5. Tap the screen and, from the overlay menu that appears, tap Done. Alternatively, tap the Android
device's back button.
The Cameras list screen appears.

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6. Tap on the camera name to view the camera's Thumbnails screen, and then tap Pictures.
The thumbnail for the new picture appears at the top of the list.
To capture a video clip:

1. Tap Cameras on the tab bar.

2. Tap Live next to the camera you want to use.

The live video screen appears.
3. Tap the screen and, from the overlay menu that appears, tap Capture.

The overlay capture menu appears.

4. Tap Capture Video Clip.

A message informs you that the video capture will begin shortly.
5. To stop the video capture, tap the screen and, from the overlay menu that appears, tap Done.
The live video screen appears.
6. Tap the screen and, from the overlay menu that appears, tap Done. Alternatively, tap the Android
device's back button.
The Cameras list screen appears.

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7. Tap on the camera name to view the camera's Thumbnails screen, and then tap Clips.
The thumbnail for the new video clip appears at the top of the list.

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Viewing Pictures and Video Clips

When you tap the name of a camera on the Cameras list screen, the Thumbnails screen appears. This
screen shows the name of the camera and thumbnails of the most recent pictures or video clips from that
camera.

On this screen, you can:

Tap Clips to see thumbnails of the most recent video clips taken by the camera.

Tap Pictures to see thumbnails of the most recent pictures taken by the camera.

Swipe vertically up or down to view older or newer thumbnails.

Tap Back to return to the Cameras list screen.

Tap any thumbnail for a full-size view of that picture or video clip.

Pictures
When viewing picture thumbnails, tap any thumbnail to see a full-size view of that picture.

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The picture screen displays the name of the camera, and the date and time the picture was taken.
Tap on the screen or tap the Android device's back button to return to the thumbnails screen.

Video Clips
When viewing video clip thumbnails, tap any thumbnail to see a full-size view of that video clip. The clip
starts playing automatically. When it completes, it returns to the thumbnails screen.
While the video clip is playing, you can tap the screen to display the video controls.

The controls are:

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A timeline bar that you can drag to the left or right to move backward or forward in the video.

Tap to pause the video. A play button appears. Tap to restart the video.

Tap to restart the video from the beginning.

Tap to go to the end of the video.

Note: The actual controls that you see, and how they look, are determined by your mobile device.

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Lights
When you tap Lights on the tab bar, the Lights list screen appears. The Lights list screen shows all of the
switches installed at your site, and the current state of each (on or off). The icon to the left of the name also
indicates the state.

On the Lights list screen, you can:

Tap Turn On to turn on any light.

Tap Turn Off to turn off any light.

Drag the brightness slider control right or left to change the brightness level of any light with a
dimmer switch. Slide the control toward the left to dim the light; slide the control toward the right to
brighten the light. The brightness value appears below the Turn On/Turn Off button.
When you turn off a light with a dimmer and then tap Turn On to turn it on again, the brightness
level returns to its previous brightness level.
Note: There may be some delay before you see the light change.

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ADT PulseSM Interactive Solutions Mobile Android App User Guide Energy Monitoring

Energy Monitoring
If you installed an energy monitoring device, you will see the Energy tab on the navigation tab bar. Tap on
Energy to open the Energy device list. From the Energy device list you can see all the energy monitoring
devices installed at your site and the current energy usage for each device, measured in watt-hours or
kilowatt-hours.

The icon to the left of the name indicates the type of energy monitor device and its state.

Icon Description
Off–Whole home meter device that measures the entire home's energy consumption. Only
one of these per site.
On–Whole home meter device that measures the entire home's energy consumption. Only
one of these per site.
Off–Energy monitoring device for large load appliances, socket Level, and combination
switches.
On–Energy monitoring device for large load appliances, socket Level, and combination
switches.

You can tap the name of any energy monitor device to display the Energy details screen for that device. To
return to the Energy list screen, tap Back at the top of the screen or tap Energy on the tab bar a second
time.

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 Energy Monitoring ADT PulseSM Interactive Solutions Mobile Android App User Guide

On the Energy details screen the real-time power usage (measured in watts) displays in digits and is
represented by a graphical gauge.
Historical data for energy usage appear in a bar graph below the gauge. The total energy usage for the
selected time period appears below the bar graph. The energy usage history graph shows the energy
usage during the selected period of time. The numbers to the right of the graph on the y-axis show the
range of energy usage covered by the graph in watts or kilowatt-hours. The default time option is Day,
which shows the last 24 hour's energy usage in per hour increments and the total consumption during
the previous 24 hours. You can tap a different time option (Week or Month) to show energy usage
fluctuations for the last seven days or calendar month respectively. The time options use the current date
and time to calculate the time period that appears in the history graph.

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ADT PulseSM Interactive Solutions Mobile Android App User Guide Thermostats

Thermostats
When you tap Thermostats on the tab bar, the Thermostats list screen appears.
The Thermostats list screen displays details for all of the thermostats installed at your site, showing the
current temperature at each thermostat's location, and control buttons. When the thermostat's battery
reaches a low battery state, the thermostat's green icon ( ) changes to a red low battery icon ( ). In
addition, when a low battery energy level occurs the system sends a system alert to indicate there is a low
battery.

If you have more than one thermostat, swipe up or down to scroll the screen and see the other
thermostats.

On the Thermostats details screen, for any thermostat, you can tap :

Next to Cool to to change its setting. The air conditioner turns on if the temperature rises above
the cool to setting.

Next to Heat to to change its setting. The heater turns on if the temperature falls below the heat to
setting.

Next to Mode to change its setting to Auto, Heat, Cool, or Off. The mode setting indicates whether
your thermostat is controlling the heating, cooling, both (Auto), or is turned off.

Next to Fan Mode to change its setting to On to leave it always on or to Auto to turn it on auto-
matically when heating or cooling is active.

After you make the desired changes, tap Set to save your changes. A message appears informing you that
the change will take effect in a few seconds. 

By default the thermostat history graph is hidden. To view the history graph, tap the (clock) icon to the
right of the Set button.

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 Thermostats ADT PulseSM Interactive Solutions Mobile Android App User Guide

The thermostat history graph indicates the temperature fluctuations during the selected period of time. The
numbers on the right show the range of temperatures covered by the graph. The default time option is
Day, which shows the last 24 hour's temperature fluctuations. You can tap a different time option (1
Hour, 4 Hours, or Week) to show temperature fluctuations for the last 60 minutes, four hours, or seven
days respectively. By default, the time options use the current date and time to calculate the time period
that appears in the history graph. You can scroll from left to right to view earlier time periods. When you
scroll (change the time period), and then select a different time option, the app uses the new time period
to calculate what appears in the history graph. For example, if you look at the default last 24 hours of data
and scroll back two days into the past, and you then select the Week time option, the history graph does
not use the current time to calculate what to display on the history graph. Instead it displays seven days of
data ending two days prior to the current time, because you scrolled back two days.

If the temperature goes above the thermostat's cool setpoint, a blue area on the graph indicates when the
air conditioner was activated. If the temperature goes below the thermostat's heat setpoint, a red area on
the graph indicates when the heat was activated.

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ADT PulseSM Interactive Solutions Mobile Android App User Guide Door Locks

Door Locks
When you tap Locks on the tab bar, the Door Locks screen appears.

The Door Locks screen shows all of the door locks installed at your site, and the current state of each
(locked or unlocked). The icon to the left of the name also indicates the state. You can use this screen to
remotely lock or unlock any door. Simply tap Lock or Unlock to change the setting of any door on the list.
Note: Although it is convenient to lock a door from your Android device when you are in another
part of the house, for your security, use caution when unlocking a door remotely.

Page 40
ADT PulseSM Interactive Solutions Mobile Android App User Guide Troubleshooting

Troubleshooting
The following table lists some common issues and their resolutions.

Symptoms Reasons Resolutions

The Mobile Android App does Although you are on a Wi-Fi network, Check another app (such as
not launch, or sign-in fails you might not be connected to the Weather) to be sure you are
Internet. connected to the Internet.
Arming or disarming from the The security panel master access Using the master access code,
Mobile Android App fails code stored for remote access may arm and then disarm the
not match the code programmed in security system directly from a
the security panel. This can happen if security system keypad. This
the master access code has been ensures that the code is valid.
changed on the security panel, but
the value stored for remote access has Use a web browser to sign into
not been updated to the new code. the web portal as the site
owner user, then click the
System tab. Click Security
Panel, then change the
Security Panel Master Code to
the code that was just
successfully used to arm and
disarm the security system.
The Mobile Android App has You may not have the latest version of Check that you have the latest
intermittent problems. the app. version of the app from the
Android Market. If not, down-
load and install the newest ver-
sion.
Other unknown causes. If problems continue, delete
the app completely and then
reinstall it from the Android Mar-
ket.

Page 41
 ADT PulseSM Interactive Solutions Mobile Android App User Guide Index

live video
Index viewing 28

M
A modes 11, 22-23
alarms 20 N
arming
security panel 17 navigation 10

B O

bypassing sensors 18 overview 1

C P

cameras 27 password
capturing video clips 28 forgot 2
changing pictures
site 8 taking 29
clips, video viewing 27, 32
capturing 29
R
controls
video 33 red icon
status 14
D
system icon 12
disarming
S
security panel 17-18
security
F
panel
failed sign-in attempts 7 arming/disarming 17
forgot screen 11
password 2 sensors
username 2 bypassing 18
details 15
G status 13
settings 8
gray icon
signing in 2
system icon 12
failed 7
green icon
signing out 8-9
status 14
site
system icon 12
changing 8
H status
icons 14
history system 12
notable events 16 system
home view 24 icon 12
I status 12

Internet T
connection 2 tab bar 10
L thermostats
adjusting 38
lights 35 thumbnails 27, 32
troubleshooting 41

Page 42
Index ADT PulseSM Interactive Solutions Mobile Android App User Guide

users
username
forgot 2

video
clips
capturing 29
viewing 27, 32
controls 33

WiFi 2

yellow icon
status 14

Z-Wave devices 35, 38

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